Hilton Goa Resort

India , Goa
GOA, Pilerne Candolim Road, Saipem Hills
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20 reviews shown

6/10

Pleasant

10 Feb 2026

Dheeraj

AC isn't strong in my room. It takes a day to reach the set temperature. Definitely needs improvement.

Rest was excellent.

Leisure Family

10/10

Exceptional

08 Jan 2026

Manish

Excellent service and great food ! The mahi tikka was the best i have ever had and so was the other chinese and thai dishes .

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Mohit

Very spacious room. Amazing service and absolutely courteous staff.

Leisure Family

10/10

Exceptional

01 Nov 2025

Vikas

10/10

Exceptional

24 Sep 2025

Vinay

The property is unique in style well laid out with nice big rooms. Even bathrooms were spacious.
Good breakfast spread and very professional and courteous staff.
Overall good stay.

Leisure Family

10/10

Exceptional

15 May 2025

Neal

Perfect honeymoon spot

Fantastic stay at the Goa Hilton, it felt like a retreat and we had a fantastic honeymoon, Tripti, Waseem and Vila as well as all the staff went above and beyond to make a stay extra special and wonderful.

Partner

10/10

Exceptional

13 Mar 2025

Viral

Staff was friendly. Very clean rooms. Luv staying here

4/10

Poor

05 Jan 2025

Shekhar

Not up-to 5 star hotel standards

Leisure Family

6/10

Pleasant

28 Nov 2024

Parthiv

Stay was awesome unfortunately at the time of booking by hotel.com was misleading we were told we have a airport pickup and hotel said it was an extra charge if this was made clear to me I would have gone with other hotels instead.

Friends_and_family Friends

10/10

Exceptional

27 Oct 2024

Sonali

The property was great. The stay was enjoyable and pleasant. The staff was very friendly and helpful. Stuti did take care of us very nicely. Overall it was a great experience and look forward to visiting again.

Leisure Family

8/10

Excellent

22 Jun 2024

Harpreet

Good

Leisure Family

10/10

Exceptional

05 Jun 2024

Mary

Lovely property. A special thanks to Gillani who was so attentive to all our requests and was super pleasant to work with! Love it when staff go above and beyond to help fix issues…
Only flaw was no elevators and we booked two rooms that they couldnt get together- so was a painful back and forth since we were in different floors and had ti walk all those ateps. But grounds were very well kept and bfast buffet spread was very good!

6/10

Pleasant

25 Dec 2023

Radhakrishnan

Staff responses the requests was slow

Leisure

6/10

Pleasant

24 Jul 2023

Nikhil

Only Hospitality!!

The room conditions are average and it’s highly priced for the facilities or location. Amazing breakfast. Special mention for the hospitality and staff but nothing more.

Friends_and_family Family

10/10

Exceptional

01 Mar 2023

Dhiraj Dayanand

Awesome host , delicious food and hospitality super good

Leisure Family

10/10

Exceptional

19 Feb 2023

lisa

Great place to get away from the fray in Goa. Nice food, Comfy beds, Lots of friendly staff. The breakfast is next level.

Leisure Partner

10/10

Exceptional

31 Aug 2022

ASHWIN

Great location, nicely designed property at height with great views! Excellent breakfast buffet and staff!

Leisure

8/10

Excellent

01 Aug 2022

Samarth

Excellent location. Great pools. Good breakfast and great staff at breakfast. Also very good live music on Sunday afternoon.

Just a few suggestions to go from good to great.

Poolside attendant was missing on Saturday evening, once called, he was there for service, but one feels he should’ve been there anyways.
Late night menu at restaurant was very limited, the next late night, we ordered room service and the menu was excellent.
Didn’t understand exactly why the restaurant menu at the same time was limited? You could look into that.

Leisure Partner

6/10

Pleasant

24 Jul 2022

Sushrut

Food was a big let down. Breakfast buffet and dinner buffet both were mediocre. Spa was closed. Guests were not following pool etiquette such as showering before and wearing appropriate clothing. Room was nice, clean, with great housekeeper.

Leisure Self

2/10

Poor

02 Jul 2022

Sabyasachi

A few things about the property
1) There is no lift to the rooms, which are located till 3rd floor. For some weird reason there is a lift from ground floor to the first floor, where the reception is.
2) The property is nice but not well maintained. Damp in the rooms, the staircase had white paint marks, the bathtub fixture came out. Not at all expected from a 5 start property, especially not from a Hilton brand
Service is also terrible
3) There outside passage to the rooms were dark and the bulbs were not changed.

Service is also terrible.
1) No communication on how long they would take to provide rooms.
2) No coordination between staffs. We booked a car at the reception and the ground staff at the portico were not informed. We had to tell them again to get a car.
3) Second day morning, someone came to check on our stay (working there for 9 years, he mentioned, so not a junior staff) and we told about the broken lights in the passage-way, bad check-in experience etc and mentioned that we may not come back.
4) He apologized and promised he will take care of the matter. The same day, room was not cleaned till 3 PM and we had to ask for room cleaning. Bulbs were not fixed till the time we checked out.
5) Room was not provided in good condition, some of the covers for outside seating area were not properly placed.
6) Our luggage was sent to the room almost 1.5 hours after we checked in to our room, that too after 4-5 follow ups.

Leisure Family