Highland Beach Resort

India , Goa
GOA, Candolim Beach, Sequeira Vaddo, Candolim
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20 reviews shown

2/10

Poor

19 Nov 2022

Ann

Dirty and unpleasant

This is the worst hotel i have ever stayed in. The rooms were dirty, furniture was old and broken, there were mosquitoes getting in through a broken bathroom window, the fridge was filthy, the bed linen and sheets were stained and the bathroom was unpleasant with a dirty toilet and old, rusty fixtures and fittings.
We arrived late in the evening so had no choice but to stay one night. I had booked and prepaid for 2 rooms for 8 nights. The hotel was so bad we simply could not stay past the first night. I requested a refund for the remaining stay which the management refused. All in all it was a massive mistake booking this hotel, please do not make the same costly mistake

Friends_and_family Family

4/10

Poor

27 Oct 2022

Chaitali

Rooms are very scattered.. swimming pools are not clean.. bathrooms are not clean. Breakfast is also not good

Leisure Family_with_children

8/10

Excellent

17 Aug 2022

FAKHRUDDIN

Our stay in this hotel was awesome, had a great time, it’s just 5 mins walking distance from Candolim beach and there are many good restaurants near the property at 5 mins walk. They also gave us early check in and late check out facilities on request. The receptionist was really very polite and welcoming,overall a nice and friendly staff. We plan again Just one thing,the geyser wasn’t working well. Otherwise all good

Friends_and_family Family

10/10

Exceptional

29 Jul 2022

Arturo

Personal very helpful and location is good
I was very happy staying there.

Self

6/10

Pleasant

20 Mar 2022

Ramakant

Very badly maintained..

Leisure Friends

6/10

Pleasant

10 Feb 2020

Patricia

Very basic but quite comfortable. Breakfast was very unorganised. In a very good location near the shops bars and beach. The restaurant and bar on the complex wasn't open which was a shame but plenty of restaurants nearby. Swimming pool was ok but the sun beds were really dirty. We would return on a room only basis because of its good location.

Partner

10/10

Exceptional

14 Jan 2020

Elaine

Great budget hotel

It does what it says on the tin ! A great location with a comfortable room .
Breakfast was adequate and a choice of 7 pools .
Staff were friendly and helpful . We would have no hesitation going there again !
Great value for money for a basic 3 star hotel .
Immaculately kept.

Friends_and_family Friends

8/10

Excellent

14 Jan 2020

Gary

good for a last min choice of accommodation only

Apartment was very clean spacious and the mattresses were very comfortable. the pools were also well maintained, however the apartment was spartan with the exception of 4 small glasses, there was no cooking facilities, not even a spoon. There was no safe or minibar as per description however we did borrow a kettle from reception.
Would I book same again? No there are several fully furnished private rentals at the same complex at a cheaper rate

Friends_and_family Family

10/10

Exceptional

03 Jan 2020

Jaymal

Amazing hotel!

Best hotel ever! Have stayed here for the last 7 years! Amazing staff and food. The best rooms are given and they are cleaned everyday.

Friends_and_family Friends

10/10

Exceptional

13 Dec 2019

Verified traveler

Friendly and helpful staff, first class management and a lovely ambience make the Highland Beach a great place for a holiday. The Ambassador Suite with its two bedrooms/ensuites means my partner and I can also have a holiday from each other! Roomy, clean with presented grounds the hotel ticks all the boxes for me. Positioned close to the main road and beach, but secluded enough to be tranquil and calm. I cannot recommend it highly enough and am looking forward to my fourth stay in the near future.

6/10

Pleasant

14 Mar 2019

Verified traveler

Average at best!

Unfortunately, as with all hotels in Goa 'DON'T TAKE ANY NOTICE OF THEIR WEBSITE! Rroom advertised with free water, English Paper and kettle (still waiting for the first two and got the kettle after 3 days of pestering. Bed comfortable but sheets changed once and towel not changed at all. View from one balcony was of rubbish dump which was a breeding ground for flies (killed over 50 on second night). The Hotel does have some good rooms, unfortunately, I didn't get one! It is a reasonable hotel for Goa but after checking out some others, I know where I will be going next time.

Friends

10/10

Exceptional

21 Feb 2019

Jacqui

This was an amazing holiday.. im a wheelchair user and found the hotel accessible in most things for Goa. The hotel is central for most everything. Staff cant help you enogh and was spotless clean.. great 3 weeks thankyou

Leisure Friends

4/10

Poor

16 Jan 2019

Verified traveler

Rooms are big and spacious but thats as good as it gets padlock to lock door so you can't lock it if you are back in room before others. Not enough dpace at breakfast for amount of guests
Rooms are not very clean and badly need upgrading
Beds like bricks

10/10

Exceptional

02 May 2018

Chandra

Good hotel

Good hotel ..............................Very nice location.

6/10

Pleasant

10 Feb 2017

Verified traveler

Nice Hotel Close to Beach and local shopping

Front desk staff could smile more and give better service.
Wifi hardly works, Desk staff had all sorts of excuses why Wi Fi not working.
Pools were great, not enough deck chairs, had to give deposit for towels.
Breakfast service very slow and confusing.

8/10

Excellent

30 Oct 2016

Milind

2 min distance from candolim beach.

Food outlets & market area very near to this property & approachable.

Family

4/10

Poor

14 Oct 2016

Anand

Not met my expectation.

The staff was not friendly.

Family

4/10

Poor

13 Oct 2016

Suvarna

shabby and horrible

It was a horrible stay at the hotel.The pics that were shown at the time of booking were those of premium suite and I got a less than budget room! Dingy , small it can hardly be called a suite. For a start, there was no door lock to the room.there were those ancient locks. so we had to open the door from inside when either of us went out. The fan switches were out of order. old and remote and so could not control the speed. there were only two plug points in the entire so called suite. there was no bidet in the toilet!Nobody cleaned the room unless we requested several times. the toiletries were always less.The power kept fluctuating several times in a day.the telephone extension didnt work so we had to go down for everything. the wifi was so so in the lobby and very bad in the rooms. The breakfast buffet was most average .ALl in all it wasa lousy , old, dingy place with bad service .Definitely over priced for what its worth. strongly recommend against this hotel to my fellow travellers. Please keep away from this place.

Family

2/10

Poor

12 Oct 2016

Abhishek

Highland Beach Hotels is Bad

Unclean, cockroaches in the room, hotel staff lethargic and un-cooperative. Work done at a snails pace.

8/10

Excellent

29 Mar 2016

Sue

Read previous poor reports.

Having read previous poor reports - especially about not getting clean towels etc. We were a little bit wary.
But we never found this to be a problem. We had clean sheets and towels at a regular interval and the room boys were very efficient in cleaning the rooms daily. Coming back on occasions when it was convenient for us.