Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Novotel New Plymouth Taranaki

Taranaki- New Plymouth · New Zealand

Cnr Of Hobson And Leach StreetsView location

9.2/10Excellent544 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.0/109.0
Amenities9.0/109.0
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel New Plymouth Taranaki

New Plymouth's leading hotel, The Novotel New Plymouth is a 4. 5 star hotel offering 85 stylishly appointed modern rooms and apartments. Enjoy a meal or refreshment at Haukai Bistro & Bar with its large street facing windows open for breakfast and dinner seven days a week.

Novotel New Plymouth Taranaki counts among the best New Plymouth hotels for business and leisure travellers alike.

Read more about this hotelShow less

You'll be centrally located in New Plymouth with a stay at Novotel New Plymouth Taranaki, within a 15-minute walk of Te Henui Walkway and Pukekura Park. This luxury hotel is 0.8 mi (1.4 km) from Centre City Shopping Centre and 0.9 mi (1.4 km) from Coastal Walkway.

Make yourself at home in one of the 85 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in New Plymouth? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

Beach nearby Qualmark Sustainable Tourism Business Award By ocean Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Optional fees
    • Fee for full breakfast: approximately NZD 32 to 37 for adults, and NZD 22 to 22 for children
    • Airport shuttle fee: NZD 30 per person (one-way)
    • Covered self parking fee: NZD 30 per night
    • Rollaway bed fee: NZD 40.0 per night
    • Credit card charges are subject to a surcharge of 2 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Filipino

    English

    Indonesian

Nearby attractions

East End Reserve 0.6 km / 0.4 mi
Te Henui Walkway 1 km / 0.6 mi
Huatoki Walkway 1 km / 0.6 mi
Pukekura Park 1.2 km / 0.7 mi
Centre City Shopping Centre 1.5 km / 0.9 mi
TSB Stadium 1.5 km / 0.9 mi
Fitzroy Beach 1.5 km / 1 mi
New Plymouth Observatory 1.6 km / 1 mi
Saint Mary's Church 1.6 km / 1 mi
Taranaki Cathedral 1.6 km / 1 mi
Coastal Walkway 1.6 km / 1 mi
TSB Showplace 1.8 km / 1.1 mi
Wind Wand 1.9 km / 1.2 mi
Puke Ariki 1.9 km / 1.2 mi
Govett-Brewster Art Gallery 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2015
  • Total number of rooms: 85
  • Number of floors (main building): 3
  • Suites: 6
  • Accessible rooms: 4
  • Connecting rooms
  • hotel
  • City centre
  • Bus/Train station
  • Airport
  • Beach
  • Golf course
Show 52 more facilities & services
  • Ski slopes
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bikes available: 10
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Conference room: 3
  • Meeting room
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Sauna
  • Breakfast
  • À la carte dinner
  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
  • Fitness
  • GolfExtra charge
  • Surfing
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Novotel New Plymouth Taranaki

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR KING BEDAPARTMENT • SUPERIOR KING BEDAPT.KG-SU

    Photos are not available for this room type.

    Novotel New Plymouth Taranaki

    APARTMENT SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Novotel New Plymouth Taranaki

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS SUPERIORDOUBLE • TWO QUEEN BEDS SUPERIOR • 1 Bedroom • 23 m²DBL.2Q-SU
    DOUBLE TWO QUEEN BEDS SUPERIORPhoto unavailable4 photos

    Novotel New Plymouth Taranaki

    DOUBLE TWO QUEEN BEDS SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-SU

    Room amenities

    • Smoke detector
    • Bathroom: 1
    • Shower: 1
    • Electric Kettle: 1
    • Direct dial telephone
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Individually adjustable heating
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Novotel New Plymouth Taranaki

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Novotel New Plymouth Taranaki

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Novotel New Plymouth Taranaki

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Novotel New Plymouth Taranaki

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 30 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable7 photos

    Novotel New Plymouth Taranaki

    DOUBLE SUPERIOR KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Direct dial telephone
    • TV
    • Fridge
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Desk
    • Smoke detector
    • Electric Kettle: 1

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR ONE BEDROOMAPARTMENT • SUPERIOR ONE BEDROOM • 1 Bedroom • 40 m²APT.B1-SU
    APARTMENT SUPERIOR ONE BEDROOMPhoto unavailable9 photos

    Novotel New Plymouth Taranaki

    APARTMENT SUPERIOR ONE BEDROOM

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-SU

    Room amenities

    • Dining Area
    • Bathroom: 1
    • Shower: 1
    • Direct dial telephone
    • TV
    • Electric Kettle: 1
    • Individually adjustable heating
    • Safe
    • Mini fridge
    • Fridge
    • Wi-fi
    • Minibar
    • Kitchen
    • Kitchen utensils, plates & cups
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Desk
    • Smoke detector

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 30 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable8 photos

    Novotel New Plymouth Taranaki

    DOUBLE EXECUTIVE KING BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Bathroom: 1
    • Shower: 1
    • Desk
    • Direct dial telephone
    • TV
    • Minibar
    • Fridge
    • Mini fridge
    • Wi-fi
    • Electric Kettle: 1
    • Smoke detector
    • Tea and coffee making facilities

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 23 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable9 photos

    Novotel New Plymouth Taranaki

    STUDIO KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Desk
    • Smoke detector
    • Electric Kettle: 1
    • Wi-fi
    • Mini fridge
    • Fridge
    • TV
    • Direct dial telephone
    • Shower: 1
    • Bathroom: 1
    • Disability-friendly bathroom
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Novotel New Plymouth Taranaki

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel New Plymouth Taranaki

9.2
Excellent
544 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
100 reviews shown
2/10
Poor
12 Jul 2026
Danny
I booked a room on the site I could cancel any tie but NO you carnt cancel it has to be 48 hours before.
Impossible if you booked 24 hours before your arrival.
I spoke to the receptionist but NO you carnt cancel unless it's 48 hours before
10/10
Exceptional
12 Jul 2026
Brendon
Outstanding property in great condition we stayed in the suite and it was just fantastic the staff were always helpful A+++
Family_with_children
10/10
Exceptional
21 Jun 2026
Steven
Staff were.amazing, room super clean and tidy. Great stay
Family_with_children
10/10
Exceptional
01 Jun 2026
Lee
Love the location of the hotel and the complimentary bike ride is definitely a plus point for us to explore the coastal walkway and the city. Having a sauna at the end of the day is just the perfect way to wind down and relax.
Family_with_children
4/10
Poor
31 May 2026
Roger
Room opposite ours were partying until after midnight.
Rang reception 3 time with no answer. Had to leave a voice message and had no response so had to put up with the noise
8/10
Excellent
03 May 2026
Adam
No breakfast buffet on a Sunday but had a la Carte menu which was awesome. Stayed 1 night was clean and comfortable. Would stay again.
Partner
10/10
Exceptional
20 Apr 2026
Marta
Nice and quiet, clean rooms
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Yvonne
A lovely clean comfortable stay
Partner
10/10
Exceptional
12 Apr 2026
Donald
Room was great, Parking was very convenient, modern hotel with all the amenities.
Friends
8/10
Excellent
27 Mar 2026
Patrick
The window was blocked by some wood blinds on the outside
10/10
Exceptional
26 Mar 2026
Carlyn
Love this place!
Self
8/10
Excellent
15 Mar 2026
Basia
The lighting system in the room is not intuitive and takes a while to get used to. Apart from that everything was great
Self
8/10
Excellent
15 Mar 2026
Andras
vey helpful and freindly staff and the room was very clean.
Self
8/10
Excellent
13 Feb 2026
Andre
Room was nice and cool on arrival sleep was great breakfast was well needed
Leisure Partner
10/10
Exceptional
06 Feb 2026
Keith
Room amenities
Leisure Partner
10/10
Exceptional
24 Jan 2026
Francois
Great service, thanks for a short-notice booking.
10/10
Exceptional
16 Jan 2026
Lucy
Well presented, clean, friendly staff
Leisure Family
10/10
Exceptional
14 Jan 2026
Bhavik
Great location close to 3 supermarkets
Leisure Partner
10/10
Exceptional
11 Jan 2026
Shane
Great location, very modern and comfortable. Staff were excellent!
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
James
Staff were friendly, room was great. Breakfast was decent.
Leisure Self
6/10
Pleasant
07 Jan 2026
juston
Room great and location great. I made an error in booking a King bed with 1 adult and 2 children aged 0??. The manager proceeded to say they had no more spare beds and I would have to book another room for $400 or one person sleep on the floor. When I said I would sleep on the floor he managed to find a bed for $40 extra per night. It felt like he was trying to upsell or capitalise on my error to make me spend more. He obviously did not believe my error as many people might do this. I think this could be managed better in terms of communication and trust the guest as genuine first. I did appreciate the new rollaway bed.
10/10
Exceptional
04 Jan 2026
ZHIKE
very clean
Friends_and_family Family
6/10
Pleasant
25 Dec 2025
Jim
Restaurant prices too exsoensive
Self
10/10
Exceptional
08 Dec 2025
Carlyn
Great
6/10
Pleasant
23 Nov 2025
David
Yes, everything was great. Check in went smoothly with special effort made to give us an early check in. We did have a slight problem working out light switches in the room, but overall a good experience,
Friends_and_family Friends
6/10
Pleasant
18 Oct 2025
Rui
Good location
Friends_and_family Family
10/10
Exceptional
09 Oct 2025
Jesse
Fabulous hotel! Staff are the best!
Leisure Self
10/10
Exceptional
02 Oct 2025
John And-Holly
Beautiful accommodation just outside of town.
Leisure Family
8/10
Excellent
30 Sep 2025
Gerald
Friendly staff and really good food
Business
10/10
Exceptional
27 Sep 2025
Simon
Hh
Business
10/10
Exceptional
25 Sep 2025
Julie
A great breakfast
Leisure Family
10/10
Exceptional
21 Sep 2025
Jesse
This is a fabulous hotel. I started my stay for two nights and extended three more. Very courteous and helpful staff. Rooms were quiet, comfortable beds and very nice sheets and pillowcases. Would highly recommend this place. One of the best hotel stays I’ve ever had.
Leisure Self
10/10
Exceptional
18 Sep 2025
Tony
Very nice Hotel, great staff
10/10
Exceptional
10 Aug 2025
Joseph
The property was conveniently located at the centre of the city. Good customer service from all staff. The room was clean and tidy. They allow late check-outs (depending on room availability). Overall, good place to stay in New Plymouth.
Leisure Family
10/10
Exceptional
06 Jul 2025
Jason
Briliant place to stay in New Plymouth. Great location. Friendly staff
Leisure Family_with_children
10/10
Exceptional
24 Jun 2025
mohit
central location , easy to get around . only the Entry and exit from hotel property is bit off the mark to add into the parking . in-room dining was good . room spacious , needed to have more bells and whistle in room in terms of refreshments , drinks , milk for tea coffee .
Leisure Family_with_children
8/10
Excellent
18 May 2025
Yzabel
Everything was great specially the chosen brand of soap. Would be great if there was a minibar ☺️ it was empty and some saucer and complimentary water. The little was so tiny and old 😕
Leisure Family_with_children
6/10
Pleasant
27 Apr 2025
Jonathan
We drove to New Plymouth, on checking in we were told parking onsite would be an additional $20 per day. Last time we stayed there parking was free!!!! Secure parking onsite is part of staying in the hotel we thought. We got back late, no one answered the night bell to let us in and the swipe card to enter didn’t work. Had to phone them to let me in
Leisure Family
10/10
Exceptional
25 Apr 2025
Sarah
A clean, modern facility with welcoming staff. The only downside is the hotel is located on a one way street which makes it difficult to access but this wouldn’t put us off staying here again.
Leisure Family_with_children
10/10
Exceptional
25 Apr 2025
Verified traveler

Wonderful hotel!

This was an amazing hotel!! Absolutely everything about it was perfect. Highly recommend!
Friends_and_family Family
8/10
Excellent
23 Mar 2025
Karen
Lovely hotel, nice staff. Good welcome on arrival and kind enough to take our bags early.
Not enough GF options for a light breakfast
Business
10/10
Exceptional
23 Mar 2025
Lloyd
Great central location within walking distrance to a lot of cafes and things to see and do. Also the staff were really friendly, professional and super helpful. Especially Celia (and another young lady) who helped us with a ribbon hold punch for a gift.
Leisure Family
6/10
Pleasant
23 Feb 2025
Brent
This hotel was pretty average. Rooms a little tight. Window views the parking lot. Had dinner at hotels restaurant. Lamb was excellent. Hotel parking wasn't very good. Shuttle buses blocked the entrance. No valet parking. Instructed to park across a busy street and remove my car by 8 o'clock next morning. Their were Tesla charging stations.
Leisure Partner
10/10
Exceptional
22 Feb 2025
mary
All the staff there, we found to be so friendly, efficient and very helpful. Thank you to the chefs in the bistro bar for the delicious meals. Steaks cooked to perfection. Clean premises and guest room. Carpet in our room, although clean, looked a bit worn and also the single chair in our room, the material was frayed at the armrest. However, the amazing staff there, made the experience 10/10.
Leisure Family
8/10
Excellent
22 Feb 2025
john
good
Leisure Partner
8/10
Excellent
20 Feb 2025
Ellie
Lovely accommodation. Glad there was air con in the room, as the hallways were so hot and stuffy. Did have an issue with parking. I requested parking (via an upgrade email and at a discounted rate) and was emailed to confirm my request and to enquire about the status during check in. When I was checking in they informed me that I was emailed to say that request was declined. I said I never received an email but I would still need parking. They said they can give us parking and I had to ask that it was at the discounted rate. There was never an issue with finding an available car park each day/night so I'm unsure why the original request was declined. The hotel is next to a main road so getting the car in and out of the car park was sometimes a struggle.
Staff were lovely. The restaurant was amazing!
Leisure Family
10/10
Exceptional
16 Feb 2025
Neville
Handy to town and restaurants and very comfortable
Friends_and_family Family
6/10
Pleasant
12 Jan 2025
Ruth
An attractive building close to the city centre.Accessible but limited free parking.
Staff were friendly,welcoming and approachable.we were disappointed with the a la carte breakfast.We ordered poached eggs on toast and received fried eggs on warm bread
.
10/10
Exceptional
26 Dec 2024
Hemant
Great property
10/10
Exceptional
27 Oct 2024
Isabella
Great place, room was sized perfect. I used the gym, a little small but had sufficient equipment. The hotel is at a higher rate so i was surprised that they charged a separate fee for covered parking. The outside free parks were taken by staff or you could park down the road on the street away from the hotel, a little inconvenient.
Leisure Self
10/10
Exceptional
06 Oct 2024
Maureen
Lovely place to stay, my only negative was having to pay extra for parking.
Leisure Self
10/10
Exceptional
26 Sep 2024
Edwin
All good
Leisure Self
10/10
Exceptional
27 Jul 2024
Liz
Enjoyed use of bikes to see the city
10/10
Exceptional
07 Jul 2024
Sean
Front desk staff very professional and great service
Leisure Family
10/10
Exceptional
08 Jun 2024
Steph
Good
Leisure Family
10/10
Exceptional
03 Jun 2024
Cheryl

Great place, great sleep

Received a friendly welcome from reception staff. Our room was very clean, well maintained and tastefully decorated.
Lovely bed, slept beautifully.
Partner
8/10
Excellent
05 May 2024
Raewyn
Comfortable room for short stay. Nice bed and bathroom. Parking was expensive at $20 per night but some limited free parking out front. Walkable to town restaurants. Nice lobby bar.
Leisure Partner
8/10
Excellent
05 May 2024
Jerry
Pretty nice place. Clean and comfortable. Very easy to go to the city center by walking. Parking is not free, $20 a day. But can park on the street or a few free parking in the hotel yard. Some tenants in the hall were quite noisy. But luckily they didn't keep loud after midnight.
Leisure Self
10/10
Exceptional
29 Jan 2024
Rhonda
Very comfortable stay
10/10
Exceptional
23 Jan 2024
Claire
Friendly staff, tasteful Hotel, great breakfast
Leisure Family_with_children
8/10
Excellent
08 Jan 2024
Sonny
Everything was amazing except for someone running down the hall all night and I couldn’t sleep, same thing with the bathroom …toilet kept making noises like it was filling up the flush water all night
Business_and_leisure Family
10/10
Exceptional
07 Jan 2024
Joanna
The property is clean and tidy. Well-maintained and the staff are all friendly and accomodating.
Leisure Family_with_children
10/10
Exceptional
03 Jan 2024
Sandie
The reception staff were amazing! Made us feel welcome and nothing was a problem. Our room was perfect and we slept really well.
We had breakfast in the restaurant and it was YUM.
Thank you to all the staff at Novotel, New Plymouth.
Leisure Partner
6/10
Pleasant
03 Jan 2024
Elliot

Comfortable but not luxurious

Clean and comfortable room, but lots of little niggles. Accor seem to have gone on a profit kick, you can’t just check in and go and put your feet up - they tell you all about their membership first. Full fridge of things to buy in the room, but a note saying you can call reception for milk for your coffee if you want it. Even the water is for a fee. The TV has a weird surround that means you have to turn it up weird to hear it. And if you’re a few minutes late to check out, you’ll get a call to chase you out the building. Not the best, maybe not worth the price.
Partner
10/10
Exceptional
09 Dec 2023
Barbara
An all round excellent experience.
Partner
10/10
Exceptional
05 Nov 2023
vikrant
Great staff. Clean and quiet rooms. Good food.
Leisure Family_with_children
8/10
Excellent
05 Oct 2023
Nigel
Helpful staff, reasonable parking cost, reasonably quiet, clean
Leisure Partner
8/10
Excellent
25 Sep 2023
steve
Generally very good. Plumbing was poor with no hot water over 24 hour stay
Leisure
2/10
Poor
26 Aug 2023
Jonathan Srimanth
Paid a whopping $524 for one night for a 2 bedroom suite. It's really hard to get the room dark even after turning all the lights off, dimming the display on the alarm next to the bed, turning off the aircon unit off so that the green neon light won't lit up the room. The curtails allow a lot of light from bright neon signage from Plymouth international across the road. Had a sleepless night and I had a long drive the next day which was tiresome.
Business_and_leisure
10/10
Exceptional
07 Aug 2023
roger
Nice stay and lovely breakfast.
Could do with another staff member at check-in.
Business_and_leisure Partner
8/10
Excellent
17 May 2023
Johnny
Clean and quiet. Good service
Leisure Self
10/10
Exceptional
23 Apr 2023
Verified traveler
Excellent service, friendly and helpful staff, very comfortable room, good location
Partner
10/10
Exceptional
12 Apr 2023
Natalie
This hotel never fails to
Impress, service, location, dining experience all exceptional
Leisure Family_with_children
6/10
Pleasant
12 Apr 2023
Vinodh
After paying peak rate during Easter holiday the room aircon was not working (not cooling) during the daytime. I was given a fan to cool the room and was told that the room has design flaws and they are in process of upgrading the aircon system.
Leisure Family_with_children
10/10
Exceptional
10 Feb 2023
Penny
Everything was clean and tidy and service was great
Leisure Family
10/10
Exceptional
18 Jan 2023
Garth
Great
Leisure Self
10/10
Exceptional
11 Jan 2023
Umair
Excellent
10/10
Exceptional
03 Jan 2023
Mark
Handy location
Leisure Partner
10/10
Exceptional
01 Jan 2023
Louise
No view, but very quiet despite being on a very busy road. Room spacious, beds very comfortable. Plenty of good quality shampoo etc. Restaurant good.
Leisure
10/10
Exceptional
25 Oct 2022
Grant
Good location, clean rooms and friendly staff.
Leisure Partner
10/10
Exceptional
16 Oct 2022
Ropata
Fantastic accommodation. Very helpful staff, wonderful, clean rooms. Food is amazing!! Definitely recommend!!
Business Self
8/10
Excellent
31 Aug 2022
Kym
The location is great with easy access for getting around the one-way street system. The hotel is modern and the rooms are spacious and clean. We had a twin room which looked in-to a large concrete wall which was very unpleasant. The hotel was not able to move us to a better room which was disappointing as we were here for pleasure not business.
Leisure Friends
10/10
Exceptional
29 Aug 2022
Paul
Something unique about the curving hallway, and lovely room.
Business_and_leisure Family
10/10
Exceptional
16 Jul 2022
Reg
The whole novatel experience was excellent
Parking was excellent
Staff were superb
Cleaners were thorough
Waiters were hardworking and polite
Leisure Family_with_children
2/10
Poor
28 Jun 2022
Rob
On holiday and woken up at 8am second morning by trades person banging in next room. Arrogant management response when raised with them. Also would not consider discounting the rate due to the inconvenience. Will tell others about our experience and unlikely to stay again.
Leisure Partner
10/10
Exceptional
24 Jun 2022
terence
A nice samll boutique hotel
Leisure Family
10/10
Exceptional
29 May 2022
Lianjuan
Great for accommodations
10/10
Exceptional
13 May 2022
Pam

Good option for New Plymouth

Very comfortable and quiet hotel with high standards. Only negatives were the extreme care needed with egress and entry into hotel carpark at busy times off and onto a one way three lane highway. Quality of the internet connection was the poorest I have experienced in a hotel very a long time particularly in a high quality branded hotel.
Self
10/10
Exceptional
05 May 2022
Kieran
Easy parking and handy to main centre.
Leisure Partner
8/10
Excellent
29 Apr 2022
Verified traveler
overall pleasant stay, breakfast lack of options
Partner
4/10
Poor
26 Apr 2022
Dit
During check in, the staff told me that they have mistakenly put another customer in the room on the second floor which was initially reserved for me. As a result, they put me in a room on the ground floor. However the staff were friendly and apologetic and gave us 2 free drinks in the bar. Unfortunately things got worse when we realised the wifi connection was not working and under repair. There were also constructions outside of the hotel during our stay. Breakfast however was not bad but limited choice.
Leisure Family
8/10
Excellent
20 Apr 2022
Shavneel
Nice place to stay
Leisure Family
10/10
Exceptional
01 Mar 2022
Maria

Constant service with excellency

Every time we go to New Plymouth we always stay at the Novotel, and the service and conditions of the hotel is always impeccable!

The only thing I would note, which isn't a biggie, is that with Covid restrictions there is no more buffet style breakfast so you have to order off the menu. I noticed the menu didnt have a fruit or cereal option, which would have been great!
Friends_and_family Family
8/10
Excellent
26 Feb 2022
AMO
Nice location not too far from the city centre.
Leisure Partner
10/10
Exceptional
24 Feb 2022
Verified traveler
Wonderful place to stay. Friendly helpful staff. Beautiful property.
Leisure Family
10/10
Exceptional
23 Jan 2022
Mary
Enjoyable stay. Would be awesome to have a pool or microwaves in the room
10/10
Exceptional
22 Jan 2022
Maria
Very satisfactory experience
Leisure Family
10/10
Exceptional
31 Dec 2021
Faisal
Neat and clean, need more staff at the counter. Had to wait for long during check in and check out.
Leisure Family_with_children
10/10
Exceptional
27 Dec 2021
Sarah
Nice and cosy especially for a last minute booking
Leisure Family
10/10
Exceptional
06 Oct 2021
Livesh

Definitely will be staying there again

Great location, restaurant was excellent and hotel was comfortable and in great condition. Parking at dinner time does get busy on a Saturday night.
Friends_and_family Family

Location & surroundings

Novotel New Plymouth Taranaki
Cnr Of Hobson And Leach Streets, New Plymouth, New Zealand

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 32 more nearby hotels

Novotel New Plymouth Taranaki

130 hotel photos