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Quest New Plymouth

Taranaki- New Plymouth · New Zealand

21 Currie Street, New PlymouthView location

9.0/10Excellent743 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.8/108.8
Condition8.8/108.8
Location10.0/1010.0
Neighborhood9.2/109.2
Value8.6/108.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quest New Plymouth

Quest New Plymouth offers 40 modern studio, one-bedroom, and two-bedroom self-contained apartments. Opened on December 15, 2008, this 4-star-plus property provides a value-for-money serviced apartment experience.

Conveniently located in the heart of the CBD, it's across from Centre City Shopping Centre and a two-minute walk from the award-winning Coastal Walkway and New Plymouth's Puke Ariki Museum. Quest New Plymouth is ideally situated for business, educational, and leisure travelers.

The sunny city of New Plymouth, in the Taranaki region, is renowned for its black sand surfing beaches and beautiful parks and gardens, making Quest New Plymouth an ideal base for your visit.

Read more about this hotelShow less

A stay at Quest New Plymouth places you in the heart of New Plymouth, steps from Centre City Shopping Centre and Wind Wand. This luxury aparthotel is 0.2 mi (0.3 km) from Puke Ariki and 0.2 mi (0.4 km) from TSB Showplace.

Make yourself at home in one of the 40 guestrooms, featuring kitchens with microwaves and dishwashers. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply By ocean Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 7 days Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of NZD 200 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 7:00 AM - 7:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 7 days before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
    • Uncovered self parking fee: NZD 20 per night (in/out privileges)
    • Crib (infant bed) fee: NZD 10.0 per stay
    • Rollaway bed fee: NZD 45.0 per night
    • Credit card charges are subject to a surcharge of 2 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Russian

    English

    Italian

    Spanish

Nearby attractions

Centre City Shopping Centre 0.1 km / 0.1 mi
Puke Ariki 0.3 km / 0.2 mi
Wind Wand 0.3 km / 0.2 mi
TSB Showplace 0.4 km / 0.2 mi
Coastal Walkway 0.4 km / 0.2 mi
Govett-Brewster Art Gallery 0.4 km / 0.3 mi
Saint Mary's Church 0.5 km / 0.3 mi
Pukekura Park 0.7 km / 0.5 mi
New Plymouth Observatory 0.8 km / 0.5 mi
Kawaroa Park 1.1 km / 0.7 mi
Te Henui Walkway 1.3 km / 0.8 mi
Huatoki Walkway 1.3 km / 0.8 mi
East End Reserve 1.4 km / 0.9 mi
TSB Stadium 1.5 km / 0.9 mi
Fitzroy Beach 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2008
  • Year of most recent renovation: 2008
  • Number of floors (main building): 3
  • Number of floors (annexe): 3
  • Suites: 20
  • Apartments: 40
  • Studios: 20
  • Accessible rooms: 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
Show 34 more facilities & services
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Beach
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room service
  • Laundry service
  • Launderette
  • Bicycle hire serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Conference room
  • Business centreExtra charge
  • Breakfast
  • Continental breakfast
  • Set menu dinner
  • Fitness
  • Cycling / mountain biking
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest New Plymouth

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest New Plymouth

    APARTMENT TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest New Plymouth

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest New Plymouth

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest New Plymouth

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE KING BEDAPARTMENT • EXECUTIVE KING BEDAPT.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest New Plymouth

    APARTMENT EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quest New Plymouth

9.0
Excellent
743 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
10.0 /10
Neighborhood
9.2 /10
Value
8.6 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
23 Jul 2026
Jennifer
The location is excellent. The reception staff provided friendly and professional service. The room was clean. We did not utilize the washing machine due to the presence of mold and an unpleasant odor, and the dryer appeared to be soiled internally. The kitchen was fully equipped with essential daily-use kitchenware.
10/10
Exceptional
21 Jul 2026
Angela
Great apartment, great location, the extra roller bed was so handy and the staff (Mia) were so helpful and friendly.
Friends
10/10
Exceptional
21 Jul 2026
Kelly
Great to have laundry and kitchen facilities. Made the trip a lot easier.
Family_with_children
10/10
Exceptional
21 Jul 2026
S
Clean Room
Nice Staff
Great Location
8/10
Excellent
17 Jul 2026
Sharon
Great location. Some misunderstanding with car parking. Probably me who didn't read the fine print. Thought it said car parking available and no need to book. However actually needed to book and extra $20 per night.
I had also booking 2 rooms. I paid for both rooms. Site asked for names of who would be staying in rooms. Entered. Rooms were given on different floors and not next to each other. Receptionist said they had no way of knowing we were travelling together.
Family
10/10
Exceptional
12 Jul 2026
Jamie
Clean and tidy. Great central location.
Partner
10/10
Exceptional
12 Jul 2026
Chandra
Perfect stay. Come back agaib
Family_with_children
10/10
Exceptional
11 Jul 2026
Rosemary
Hotel was perfectly located right in the heart of the city and 1 block back from the beach.
Staff were helpful and friendly - made me feel really welcome.
Kitchenette was fully equipped, but plenty of great restaurants within minutes of the hotel, so didn't use it much.
Self
10/10
Exceptional
05 Jul 2026
Brent
Nice tidy clean & handy to central city have stayed many times at a good price cheers Brent
Partner
8/10
Excellent
03 Jul 2026
Steven
Great central location, walking distance to great restaurants and the beach.
Minor point - the private parking we paid for was up a ramp at the back of the apartments, open-air, and not secure.
10/10
Exceptional
25 Jun 2026
Peter
It was a VERY nice room! Large comfortable bed and a very convenient location
Partner
10/10
Exceptional
24 Jun 2026
Michelle
It’s a really good safe quiet place to stay if your solar solo female traveller for work.
The staff are really nice and always willing to help so I would definitely recommend this to anybody especially someone that wants somewhere quiet and safe and it gets locked up at night so it’s very secure do you have a really good night sleep the rooms are nice and comfortable the one bedroom executives are really good cause they have laundry washing machine and dryer
Business
10/10
Exceptional
20 Jun 2026
Janice
The only issue was that when the power went on in the room the dishwasher started As it was quite late it was a little noisey when trying to sleep.
Otherwise everything was very good.
Self
10/10
Exceptional
20 Jun 2026
TRACY
We had the 1br apartment, it was a good size and I loved I could do my washing before we went home. The opportunity for a good car park was great . Highly recommended, we will definately book again.
Partner
10/10
Exceptional
03 Jun 2026
Rhonda
Late check-in process was easy and reception staff member was so helpful and personable. Love the parking on the roof - so much safer than on the street - and clean, tidy rooms. Very comfortable bed. Nga mihi nui.
Self
8/10
Excellent
31 May 2026
Chele
If staying here book a car park. The is no on street parking available.
Great location for wandering town and the waterfront.
Staff were friendly and very helpful.
Partner
8/10
Excellent
30 May 2026
Gwyneth
Very comfortable bed. Close to Centre City and CBD.
Self
10/10
Exceptional
28 May 2026
Sara
Great location. So close to everything. Nice and clean. Lovely place to stay. Will definitely be back
Self
6/10
Pleasant
22 May 2026
DAVID
It says in the unit free wi-fi that’s not the case
Partner
10/10
Exceptional
17 May 2026
Gus
Great location, city centre. clean and well-appointed room for the money.
Partner
10/10
Exceptional
10 May 2026
Santana
Great location. Clean rooms
Family_with_children
10/10
Exceptional
30 Apr 2026
Jane
Thanks for allowing us to store our mountain bikes in the basement.
8/10
Excellent
31 Mar 2026
Clay
Seperate bedroom and great location
Parking was a lot for this location as not secure
10/10
Exceptional
22 Mar 2026
Brittany
Everything went smoothly, from booking, checking in to checking out. The apartment was clean and well-furnished. All staff that we came across were pleasant to deal with. We wouldn't hesitate to stay here again.
Family_with_children
10/10
Exceptional
11 Mar 2026
Michelle
Great service.
Great air con , clean . Good private parking .
Alway enjoy staying here .
They always look after me .
Thank you
Self
10/10
Exceptional
01 Mar 2026
Lisa
The staff were friendly and helpful.
The room was spotless.
An awesome place to stay
Partner
10/10
Exceptional
27 Feb 2026
Robert
Lovely clean room, friendly host
Partner
8/10
Excellent
19 Feb 2026
Robert
Clean and tidy
8/10
Excellent
15 Feb 2026
Hailey
The drains in the shower had a funky smell coming off like off water which is why I’ve marked it down as it made the bathroom stink wasn’t pleasant. And when we checked in our bin hadn’t been empty from
The people before:
Leisure Partner
10/10
Exceptional
09 Feb 2026
Noah
Nice spacious and clean room, excellent staff and free access to gym. Definitely recommended.
Business
10/10
Exceptional
07 Feb 2026
carol
Room were nice and clean
10/10
Exceptional
18 Jan 2026
Peter
Staff were welcoming and helpful. Room was clean, spacious and had everything we needed for our 3 night stay. Also very centrally situated. A great stay thank you.
Leisure Partner
10/10
Exceptional
10 Jan 2026
David
Room was fine, our quick stay that could have turned into a nightmare thanks to online booking site that didnt really match details correctly. ( not direct booking thru quest ) at reception Arthur checked availability and after a moment sorted a solution for us.. he was super helpful, informative with parking and bus for light festival bus etc.. was a massive relief after realizing our predicament.. Thank you Arthur, your professionalism sines
Leisure Family
10/10
Exceptional
06 Jan 2026
Satya
Great location, clean room and spacious. Great for families.
Leisure Family
8/10
Excellent
04 Jan 2026
Neville
Clean rooms, very helpful staff and excellent location
Partner
6/10
Pleasant
02 Jan 2026
Cornelia
Checking in was fast and efficient, staff member was helpful and courteous.

Can't say much about the 2 bedroom unit we booked though. There's no body soap in the dispenser at the main bedroom's bathroom. Most inconvenient when réception desk is closed after hours.

Tiled floor was dirty in the kitchenette and wall tiling in shower cubicle felt slimy too in the 2nd bedroom unit!

Other than being in close proximity to most attractions etc in town as super convenient, can't really highly recommend this place as a good stay.
Leisure Family
10/10
Exceptional
23 Dec 2025
Thilina
Great Stay. Clean room, friendly staff.
Leisure Family_with_children
10/10
Exceptional
28 Nov 2025
David
Great room, friendly staff.
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Debbie
Staff and accommodation were excellent. There was a small hitch with the bedroom TV remote and bedside clock but this should not deter people from this hotel. Highly recommended.
Leisure Partner
10/10
Exceptional
08 Nov 2025
Mike
Great all round property in the centre of town. Close to shopping, restaurants and the seaside. Would stay again.
Leisure Partner
10/10
Exceptional
03 Nov 2025
David
Very clean and staff really friendly
Leisure Partner
10/10
Exceptional
14 Oct 2025
Rosina
Very helpful friendly staff. Grwat loxation 2mins walk to the watrtfront and to great cafes. Right across thr road from a shopping centre with Farmers etc
Friends_and_family Family
10/10
Exceptional
03 Oct 2025
Paul
Good hotel in the bottom end of New Plymouth, close to everything
Business Self
10/10
Exceptional
14 Sep 2025
Peter
Great central location for shopping, bars & restaurants with the magnificent Pukekura Park only 10 min walk away.
10/10
Exceptional
27 Aug 2025
Ben
A great spot with amazing access to everything you need
Leisure Partner
10/10
Exceptional
22 Aug 2025
Jon
Great late night service, comfy bed and spacious
Leisure Family
10/10
Exceptional
02 Aug 2025
Regan
Great staff
Leisure Partner
10/10
Exceptional
29 Jul 2025
Gavin
Very central location, plenty of local shopping and eateries within walking distance
Leisure Partner
10/10
Exceptional
29 Jul 2025
Bill
This was my first visit to this hotel. The reception was clean and compact which disguised the spaciousness of the corridors and rooms in the accommodation areas.
My room was large, nice kitchen, modern bathroom, plenty of room to spread out my luggage and working equipment. I did not use the entertainment system but it looked very modern. The room air con was great and the location in downtown was very handy for walking to the many restaurants and shops nearby.
Business Self
10/10
Exceptional
23 Jun 2025
Steve
Now you have book and pay for parking,didn't last stay
Leisure Family
10/10
Exceptional
21 Jun 2025
Deborah
Fabulous stay thank you.
10/10
Exceptional
18 Jun 2025
Jillian
Friendly welcome. Comfortable apartment. Convenient location.
Partner
10/10
Exceptional
08 Jun 2025
Danielle
Very clean and wonderful facilities - a washer and dryer! Though the heat pump didn't really get too warm and the plumbing was a little noisy (:
Very lovely staff! I hope to visit again
Leisure Self
6/10
Pleasant
04 Jun 2025
Emily
Accom was great, central, quiet and clean. Did have an issue getting back into the property after going out for a meal and had to stand outside for approx 15mins waiting to be let back in. The intercom help was very very slow and I was grateful to have someone else with me as standing outside the hotel for that amount of time in the dark alone would have been frightening.
Business
10/10
Exceptional
18 May 2025
Francis
Nice property, highly recommend.
Leisure Self
10/10
Exceptional
08 May 2025
Anne
Was an amazing stay but noisy plumbing
Leisure Partner
10/10
Exceptional
22 Apr 2025
Verified traveler
Great family option in New Plymouth, huge adjoining rooms with kitchenette, laundry in room facilities and great location!
Friends_and_family Family
8/10
Excellent
22 Apr 2025
Grant
Comfortable and friendly staff
Leisure Self
6/10
Pleasant
16 Mar 2025
Ian
The top sheet on the bed had a dirty stain when we first moved in but it was dealt with the next day.
The power was turned off one day when the room card was
lifted.
Replacement coffee had to be asked for twice.
10/10
Exceptional
15 Mar 2025
Jasjit
Overall Excellent deal
Leisure Family
10/10
Exceptional
07 Mar 2025
Chris

Well equipped apartment

Well equipped apartment with good range of facilities. Centrally located, walkable to shops and restaurants.
Partner
10/10
Exceptional
21 Feb 2025
C
Helpful friendly staff
Leisure Partner
10/10
Exceptional
19 Feb 2025
Pen
Would have liked an opening window. Parking additional cost. Very helpful staff.
Leisure Partner
10/10
Exceptional
10 Feb 2025
Nathalie

Wonderful

Wonderful modern hotel. Studios are big and well equip, personal is very nice. Clean and well situated. Don't hesitate.

Self
6/10
Pleasant
21 Jan 2025
Georgia
There was confusion regarding the payment through a third party site and poor communication. There also was very little milk in the room available to make coffees for 2 people
Leisure Partner
10/10
Exceptional
17 Jan 2025
Abigail
Thought this property was great. Great location, good sized and well equipped room. Staff were super helpful and friendly.
Leisure Family_with_children
10/10
Exceptional
15 Jan 2025
Catherine
Easy to find. Central location. Quick communication.
Business_and_leisure Self
8/10
Excellent
13 Jan 2025
Deb
Enjoyed our stay in Taranaki, great concert at the Bowl of Brooklyn & the festival of lights was fabulous...took us about 15 minutes to walk back to the Quest
Leisure Partner
10/10
Exceptional
07 Jan 2025
Andrew
Homeless living outside and windows non opening
Leisure Partner
10/10
Exceptional
07 Jan 2025
Shavneel
The property was neat and tidy, but we were told that all carparks are full which annoyed me a bit because had to look around the streets
Leisure Family
8/10
Excellent
03 Jan 2025
Vicki-Lee
Clean, tidy and quiet. In the centre of the CBD, easy to access eateries. Staff very helpful - easy to check in and our
Leisure Partner
10/10
Exceptional
30 Dec 2024
Rheubyn
was near to everything we needed for our holiday.
Leisure Partner
8/10
Excellent
25 Nov 2024
Trevor
I didn't like fact that i had to looking for tea and milk, because they clean the room on the weekend
Leisure Self
6/10
Pleasant
13 Nov 2024
Ian
In the carpark area there were rubbish bags overflowing with loose rubbish blowing around.
I stayed for three nights but they charged me for four days parking!!!!! I didn't see my account until I opened my emails when I got home. I don't expect anyone to see this but I am saying it anyway.
Leisure Partner
8/10
Excellent
12 Nov 2024
Michael
Clean and good sized rooms
Leisure Family
8/10
Excellent
27 Oct 2024
Jan Marie
Booked a one bedroom apartment and everything you needed are in the room such as Washing machine, dryer, microwave, fridge, dishwasher. Parking we paid $10 for the night. The room is spacious and heaps of restaurants around. The mall is just opposite the hotel and Starbucks across the street. Will definitely stay again.
Leisure Partner
10/10
Exceptional
26 Oct 2024
Adrian
Great central location. Close to shops / eating places/ supermarkets. Friendly and welcoming/ helpful reception staff. Easy parking. Clean, modern environment and rooms. Highly recommended 😊👍
Leisure Partner
10/10
Exceptional
01 Oct 2024
Martin
Excellent speedy service...
Leisure Self
6/10
Pleasant
07 Sep 2024
Dennis
The Quest is centrally located and close to places .
What was wrong is the room was not serviced even after I rang reception and told them at 2.00pm the room had not been done.Reception said it would be soon.On our return 7.00pm ,it still had NOT been serviced.
The bed was up against a wall and to get in and out you had to climb over the other person
10/10
Exceptional
02 Jul 2024
Ronil
Perfect location
Leisure Family
6/10
Pleasant
28 Jun 2024
Alan John
there were 2 single people staying ,2 Cards would have been handy,instead of gettin rung up at 2 in the morning to let the latter and other person in.
Leisure Friends
8/10
Excellent
20 Jun 2024
Amanda
Room size was excellent, just not a fan of the zipped together beds. Great location.
Business Self
8/10
Excellent
28 Apr 2024
Gina
Love the location. Straight across the road from Star bucks and the shopping centre. Free access to a gym sold me. Only problem was the rubbish from the previous guests was not removed from the toilet bins, or the kitchen bins, There was a change of towels the next day, but sloppy bed remake. So probably cleanliness wasn't great to some degree.
6/10
Pleasant
27 Apr 2024
Anthony
Update you description please. Expedia advertised free parking (one of my reasons for choosing this hotel). When I arrived and asked where to park I was told to use street parking. When I showed the property description clearly stating free parking, I was told Expedia was wrong and although they had free parking it was 'subject to availability'. I checked their carpark and saw that they were leasing many of the parks (empty with tow-away signs) leaving few for guests, all full.
Business_and_leisure Partner
2/10
Poor
22 Apr 2024
Ken
We had to change rooms when we got there as first one smelt. The second room was hardly any better mainly because you cannot open any windows for ventilation.
The cooking equipment was appalling. The saucepan handle was so loose that almost came off in my hand.... dangerous!

It looked like the building design meant that you could not open windows in any of the rooms.

We have stayed in other Quest properties but this one was the worst by some way. We booked 4 nights and left after 2 and they even refused to give us exactly half the amount back. Very poor.
Leisure Partner
6/10
Pleasant
11 Apr 2024
caroline
Apartment was not cleaned properly lots of dust on skirting board's and bathroom tiles. Sofa bed full of crumbs and a paper clip. I would not have been happy if we had needed to use the sofa bed. Furniture needs replacing whole place could do with a refurbishment i have photos if needed
Leisure Partner
8/10
Excellent
17 Mar 2024
Peter
Roomy and good amenities
Leisure Friends
8/10
Excellent
17 Mar 2024
Verified traveler
On the hotels.com site, it says that there is free parking on and off-site which was not entirely true. There is only limited off-street parking. It also says that reception is open 24/7 which was also not true.
Self
8/10
Excellent
16 Mar 2024
Jack
Location. While not 5 star very good basics.
Leisure Partner
8/10
Excellent
06 Mar 2024
Verified traveler
Rooms are quite large for studio.
Central location
Beds are so comfortable
Friends_and_family Friends
10/10
Exceptional
03 Mar 2024
Matt
Very central and everything you need in the apartment
Leisure
10/10
Exceptional
05 Feb 2024
Cynthia
It has everything you need. The kitchen has an oven which was nice for eating in the apartment. Having a separate bedroom was a nice treat on our extended holiday. And a washer and dryer in the unit. Very convenient
Leisure Partner
6/10
Pleasant
22 Jan 2024
Malcolm
The room we had was not what we had expected. Ventilation was poor and cooking smells remained even though we used all equipment provided.
Leisure Partner
10/10
Exceptional
20 Jan 2024
Keeley
Hotel was great, was in a great location - across the road was the shopping centre so easy access.

Easy to walk to many restaurants and cafes for lunch and dinner etc

Small carpark available which is on a first come first serve otherwise parking available on the street after 5pm free and free on Sunday
Leisure Family
10/10
Exceptional
15 Jan 2024
Joy
Convenient location for an overnight stay
Leisure Partner
10/10
Exceptional
26 Dec 2023
Glyn
Stayed over the Christmas Eve-Boxing Day period. The gentleman at reception couldn't have been more helpful.
Leisure Partner
6/10
Pleasant
09 Dec 2023
Rachael
Location fantastic...room had a 'cooking' odour
Leisure Partner
8/10
Excellent
16 Nov 2023
Simon
Always stay here when in New Plymouth, it’s a good standard and very convenient, parking is included.
Business
10/10
Exceptional
13 Nov 2023
Paul
Great value for money and the location was quite central.
Leisure Partner
10/10
Exceptional
30 Oct 2023
Peter
We left the braemar hotel in disgust. Although we paid more there was no comparison. We will return to the quest it was lovely.
Leisure Partner

Location & surroundings

Quest New Plymouth
21 Currie Street, New Plymouth, New Plymouth, New Zealand

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Quest New Plymouth

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