Name: Towneplace Suites Bowling Green
Address: 1818 Cave Mill Rd, Bowling Green, US

8/10

Excellent

12 Apr 2026

Erin

Took over an hour to get the pack and play as requested. They were very helpful in getting us one and even offered to go to a sister site to ensure we had one.

Family_with_children

10/10

Exceptional

29 Mar 2026

Corrin

Very clean all around. Beds were very comfy.

Friends_and_family Family

8/10

Excellent

25 Nov 2025

Sumanth

We stayed at the TownePlace Suites in Bowling Green for a family trip. Overall the hotel was clean and convenient, but our room on the first floor had a few issues. The in-room phone wasn’t working, which made it difficult to reach the front desk, and we could clearly hear footsteps and noise from the floor above whenever people walked. The staff was polite, but these problems made the stay less comfortable than expected.

Leisure Family_with_children

10/10

Exceptional

26 Oct 2025

Sarah

Great stay

10/10

Exceptional

16 Oct 2025

James M

The stay was lovely for what I was needing the room for!

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Jennifer

Hotel room was clean but wasn’t that inviting. Very basic room not special. It felt & looked out dated.

Leisure Family

10/10

Exceptional

10 Oct 2025

David

The room was clean and comfortable. Being Celiac, there a couple of items on the breakfast buffet I could have.

Leisure Self

10/10

Exceptional

03 Sep 2025

Rita

Great stay

Very clean, quiet, nice stay

Friends_and_family Family

10/10

Exceptional

11 May 2025

Leigh

Great stay

Friends_and_family Family

6/10

Pleasant

27 Apr 2025

Bill

Sounded like a herd of cattle above me. No room safe. Very clean. Short of food 2days of 4 due to teen age kids. Shower stall / tub floor very slippery- no shower Matt or anti skid surface in shower.

Leisure Friends

10/10

Exceptional

25 Mar 2025

Dawn

Great place to stay

We came in for grandsons ball tournament. Everything was neat and clean with all the basics. Sani, at the front desk was courteous and eagerly helped with any questions we had. The property looks updated with fixtures and flooring. There is some wear, like carpets, to be expected. Bed was comfy. They even had premium channels for evenings after ball for newer movies.They are eco friendly. Breakfast was pretty good with cereal choices, oatmeal with a toppings bar, breakfast sandwiches, eggs bacon and sausage, fruit, yogurt, milk and juices. Grandson loved the pool. We only wish it was a little warmer. Its very convenient with grocery and restaraunts 5 minutes down the road.

Friends_and_family Family

8/10

Excellent

13 Jan 2025

Sumanth

Good stay on the way to Atlanta

Leisure Family_with_children

10/10

Exceptional

07 Jan 2025

Almedina

Great job!

Business_and_leisure Family

8/10

Excellent

26 Dec 2024

Stephen

Perfect for one-week stay

The property is older but clean and spacious. Plenty of closet space. Drawer space galore. Squirrels outside our window were more intertwining than the television. Included breakfast was very adequate and varied somewhat from day to day.

Partner

4/10

Poor

02 Dec 2024

Verified traveler

Our room had a very musty /
Moldy smell to it. We also found mold growing on walls in bathroom.

Friends_and_family Family

6/10

Pleasant

24 Nov 2024

Robert

We had a 2 bedroom unit. Large living area but seating doesn’t face the tiny tv, bedrooms small but ok, bathroom (only one) ridiculously small. Beds were comfortable. Heating system annoying. When we arrived, 43 degrees outside at 8pm, the units were set on cooling. Switched to heat, room got warm, but then once set temperature was reached the unit shut off its heating but the fan stayed on so it felt cold again, like a drafty old house.
Overall, not worth the high price.

Leisure Partner

10/10

Exceptional

12 Oct 2024

William

Very clean hotel, well maintained
Room was spacious and comfortable, well stocked kitchen, great to have so much closet space.
Beds very comfortable

Leisure Partner

8/10

Excellent

23 Jul 2024

Timothy

Vacation

Was very nice kids enjoyed the pool

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

Laura

Will come again!

Above average breakfast for like hotels, staff was friendly and attentive, rooms were clean, pool not too chlorinated, and well lit easy to navigate location.
Will always book here first when visiting BG!

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

Julie

Check in was easy, Reagan was super nice and gave us the scoop and the area and the best things to do there. Breakfast was good, had a good selection. We enjoyed our stay.

Leisure Friends

10/10

Exceptional

08 Jul 2024

Kelly

Loved how much space we had in our suite. I do wish that one of the rooms had a king size bed.

Business_and_leisure Family

8/10

Excellent

27 Jun 2024

Aubrey

The stay was mostly good. My only complaint is that the hallways were extremely hot, felt like 85 degrees plus with the heat blowing in summer. This made it more difficult to cool oir room down. AC was off in our room when we areived so it was nearly 80 degrees in our room and it was difficilt to cool off the seperate living area. It was 96 outside that day, so leaving the AC on would be helpful. The shower also had an issue with temperature regulation and wpuld be very cold or burning hot. Otherwise,the room was pretty nice. The pool was nice and breakfast as well.

Leisure Family_with_children

10/10

Exceptional

10 Jun 2024

Linlee

Staff was very courteous and helpful.

Leisure Family

10/10

Exceptional

05 May 2024

Lisa

Highly recommend for my fellow hotel snobs!

Turned out to be the best \"Plan B\" ever! Two air conditioning units in the 1 bedroom suite is GENIUS, the entire facility was well-maintained, clean, and comfortable and the staff is very friendly. The breakfast has several hot/cold options, along with fresh fruit and multiple beverage selections. The breakfast hours were also accommodating for those who like to sleep in a little on Sunday morning. Water in the shower was hot, the way I like it and water pressure was perfect. Spacious rooms. Linens and pillows were great. Pull out sofa was good size for my college student. Easy check in/out. Did I mention how clean the place is? If I have one suggestion, it would be to have a bar of soap available in the bathroom to wash our hands. No one in my party used the amenities, so I can't comment on those. On the way out, I heard a dog barking loudly on the first floor, but since I didn't hear it during my stay, it didn't bother me. Will definitely put this in my \"Plan A\" rotation from now on.

Friends_and_family Family

8/10

Excellent

13 Apr 2024

David

Breakfast was very good

Business Self

10/10

Exceptional

09 Apr 2024

Larry

We were greeted warmly by the desk clerk. The room was clean and quiet. The bed was comfortable. Breakfast was good.

Leisure Partner

10/10

Exceptional

27 Mar 2024

Rudindo

The staff need more training in check but his nice and the concierge person fix the problem the following day.no plates for breakfast they apologize which is good enough.we come back and will refer the place.clean and kids friendly

Leisure Family_with_children

8/10

Excellent

01 Feb 2024

Raehyun

It was great based on the price.

Business Self

10/10

Exceptional

03 Aug 2023

Kirsten

We were a party of 3 adults so we got the two room suite. It fit our needs very well and had a small kitchen to keep our travel food cold. We found the rooms to be very comfortable and really liked the small sugar waffles offered for breakfast.

Leisure Family

8/10

Excellent

27 Jul 2023

Hilary

We needed a room to sleep 6 for a few nights and were pleasantly surprised by our room and stay, especially for the price. The AC in the building wasn't working when we arrived but thankfully the AC in our room was able to keep the room temp tolerable. The breaksfast was wonderful compared to other hotel breakfasts. The attendant was very attentive and the area was kept very clean. (There were many expired milks in the fridge but that was fixed quickly.) The pool area served our kids well and was clean. Hotel towel quality always leaves something to be desired, no different here. There were a few stains on the carpet in our room and the mattress on the fold out couch is in desperate replacing but was fine for our small kids. Our plans changed and we needed to check out a day early and the hotel was accommodating without any hassle.

Leisure Family_with_children

10/10

Exceptional

17 Jun 2023

Teresa

Clean and comfy! Great stay!

10/10

Exceptional

07 Apr 2023

Heather

Plenty of room for my large family!

8/10

Excellent

02 Apr 2023

Lori

Overall good experience.

Leisure Family

2/10

Poor

25 Mar 2023

Kathryn

Room had left over garbage in it. I am supposed to receive a refund for the room but I haven’t been comped for it yet.

6/10

Pleasant

13 Mar 2023

Michelle

The pool and breakfast were nice

Leisure Family

2/10

Poor

04 Mar 2023

Amanda

2 hour wait only to not have a room

I booked through hotels.com, then arrived at hotel to find that my reservation wasn't there. Apparently, hotels.com doesn't send their reservations with much speed. By the time the front desk found our reservation, all rooms were taken. The front desk went above and beyond trying to help us.

Friends_and_family Family

10/10

Exceptional

09 Feb 2023

Candyce

Very nice place to stay

Very nice hotel. Clean comfortable room with a well stocked kitchen. Good breakfast selections. Reserved same hotel chain in a different city for next night.

Partner

10/10

Exceptional

27 Jan 2023

Osaro

Serene environment

Business Family

10/10

Exceptional

28 Nov 2022

carl

AWESOME! Got this as my go to spot when I travel

Leisure Family_with_children

8/10

Excellent

28 Sep 2022

William

Very friendly and helpful staff.

Leisure Self

6/10

Pleasant

26 Sep 2022

Toddney

It was ok. I don’t think the price matches the room.

Leisure Family_with_children

10/10

Exceptional

08 Sep 2022

Anita

The property was very clean. Other than 1 evening staff member, the staff was very friendly.

Leisure Family

8/10

Excellent

22 Aug 2022

KELLEY

2 bedroom suites

Family

8/10

Excellent

12 Jul 2022

Kristi

Need to inspect rooms better. OK stay overall

The room was very spacious! I was super surprised how spacious it was. The motel was very nice and well kept on the outside and the lobby. I do think they need to clean way better or inspect the rooms. We found a knife from the kitchen stuffed inside the pull out couch (could have easily stabbed one of my kids had we not found it) and there was also a dirty shirt in one of the bedroom closets. Was a tad disturbing. Breakfast was also very picked over they couldn’t keep up with everyone so if you want breakfast I hope your not super hungry.

Friends_and_family Family

4/10

Poor

10 Jul 2022

Deborah

Disappointed

I was promised a two bedroom with two doubles beds in one room and one double bed in the other bedroom. However, with rooms sold out we were put in a two bedroom with a double bed in each bedroom. The shower curtain was short and above the tub, therefore water would go all over the floor when showering with 2 adults and 4 children. Not happy !

Friends_and_family Family

10/10

Exceptional

17 Jun 2022

Lisa

Disappointed Again!

Cleaning of rooms needs some improvement! We had an issue with this six months ago when we stayed at this location, and nothing has changed. The TPS we stay in at Hopkinsville, KY, does not have this issue. Disappointing, to say the least.

Friends_and_family Family

8/10

Excellent

02 May 2022

Amanda

The property was beautiful, the hotel is very eye-pleasing. It is a welcoming place to stay. The things I did not like were, no extra bedding or pillows for pull out sofa. Also, under the bed skirts was just plain dirty. This area had wrappers, masks and food all under it.

Leisure Family

8/10

Excellent

30 Apr 2022

Brenda

We heard a regular mechanical sounding noise. It was at least 2x per minute and was constant all the time. The only time we did not hear it was when the air condition we was running. I would have requested a different room but it was late when we checked in. If I had stayed a second night I would request another room.

Leisure Partner

10/10

Exceptional

14 Apr 2022

Rita

Perfect Stay

Very clean, very comfortable and nice staff.

Friends_and_family Family

2/10

Poor

23 Mar 2022

Dan

DO NOT STAY HERE - FRAUDULENT CHARGES!!!

I booked through hotels.com, paid in advance, and thought everything went fine. Then, I found out that I was charged twice for significantly more than I already paid for my stay. I spoke with an employee on the phone, and first she tried to blame hotels.com. She then gave me the runaround about why it happened, but that I should get a refund. I was supposed to get a call from the manager the next day, but that didn't happen. On top of that, I was charged a third time, so I've now been charged almost $600, when TownPlace Suites should have not charged me at all. The only answer I recieved from the manager was, \"I'll have to dig deeper and get back to you.\" I'm not holding my breath on that. I'm hoping that the corporate office can help get my money back.

Friends_and_family Family

10/10

Exceptional

02 Jan 2022

Jessie

The rooms had no carpet floors which made us feel better in COVID times. There were lots of places to stow away luggage and things. Sizable shower, ample lighting, easy to access outlets. The kitchenette was perfect size and met our needs. Everything was real on the breakfast spread: the eggs, toppings for the oatmeal, etc. First time staying at a TownPlace and certainly not our last!

Leisure Family_with_children

6/10

Pleasant

27 Nov 2021

Kelly

Disappointed after years of using this Hotel.

The young lady who checked us in was very nice . We had two rooms. The first room was a king bed with a pull out bed. There were no extra sheets, pillows or blankets and for the pull out bed and the only toilet paper there was a partial roll that was on the holder. The lady at the front was nice and did get the items we needed. The shower in both rooms had not been cleaned. We had to go get shower cleaner and clean the floor of the shower. The dishes in the room were pretty much all dirty. There was food stuck to most of the utinsels and one coffee cup had coffee dried up in the bottom and sides . When we went down for breakfast the next morning the man refilling breakfast was not happy to be working at all . He also had no gloves on and was refilling the utensils touching both ends . Our family has been using this hotel for about 5 yrs every Thanksgiving. We rent 2 to 3 rooms. This is unfortunate but we do not plan to use this hotel next yr.

Friends_and_family Family

8/10

Excellent

27 Nov 2021

Lisa

Disappointing Stay

The attention to detail needs to be improved. There were no extra rolls of toilet paper in the room, and very little left on tne roll, requiring a visit to the front desk within a few hours of check-in. The full length mirrors were dirty and had food covered fingerprints all over them. There were food remnants on the dining table and long black hair left in the bathtub. The appliances had fingerprints left on them as well. The pull out couch should not even be a sleeping option, as it is completely broken down and there was no bedding for it in the room, except for two mattress covers. Very disappointed in the cleanliness of the room this time. Definitely not the norm for TownePlace, as we stay here exclusively when we visit KY.

Friends_and_family Family

2/10

Poor

27 Nov 2021

Lee

I didn’t like that the room I reserved and paid for want available when I arrived. No one called to tell me they have my room to someone else.

Leisure Family_with_children

10/10

Exceptional

28 Oct 2021

Denise

My new go to hotel chain

I waited approx 10 min for the front desk attendant to arrive from where ever she was. Once she arrived, she was very friendly and helpful. Room was super nice, a small apartment really. Wondering why I have never stayed at a TownePlace before??!! Nothing bad at all. Will definitely be staying at TownePlace in my travels from now on as I can.

Self

10/10

Exceptional

25 Oct 2021

mark

SUPER CLEAN, SUPER NICE ROOMS

Leisure Family

4/10

Poor

09 Sep 2021

Wayne

Found hair on our nightstand. Stained blood on the sheet.

Business_and_leisure Partner

6/10

Pleasant

24 Aug 2021

Bryan

Average

Very strong bleach smell. There was a massive HVAC system right outside of my window which slammed on and off all night.

Friends_and_family Family

10/10

Exceptional

14 Aug 2021

Verified traveler

Better than expected, will stay there again when in Bowling Green.

Leisure Family

10/10

Exceptional

09 Aug 2021

Ashley

Good for a family trip

The stay was wonderful, room was comfortable and great sized, pool was nice and the majority of the staff was incredibly friendly. On our last morning during breakfast one of the staff was incredibly rude towards us because we were unaware that they had shut off one of the waffle makers, and our kids began using it. She scolded us for using it despite the fact that there was no 'out of order' sign. I don't appreciate being scolded for something we were not aware of, especially as a paying guest. She was aware she upset us and not once apologized, however she did finally put up an 'out of order' sign so I guess a point was made.

Friends_and_family Family

10/10

Exceptional

19 Jul 2021

Kent

Family trip

Very nice family friendly two bedroom suite. Would have liked one with two bathrooms, a little rough sharing one for five people. Nice pool, could be a little warmer. Close to attractions, restaurants and shops.

Friends_and_family Family

6/10

Pleasant

03 Jun 2021

Charon

Had to move to another room because sink wouldn’t drain and remote control wouldn’t work.

Friends_and_family Family

4/10

Poor

17 May 2021

Verified traveler

I like the friendliness of the staff however I was not happy that I was charged more for the same room that I had stayed at another Haminton inn the previous night. The vent in the bathroom was really dirty . Kind of disgusting.

Not very Happy

Leisure Partner

6/10

Pleasant

17 Apr 2021

Verified traveler

The property is in a good location and close to shops and restaurants. The room we stayed in was slightly dirty, the bed was hard with uncomfortable pillows, and the shower head in the bathroom couldn’t be adjusted so the water only sprayed out very hard. We were traveling with our 4 year old so she was unable to take a shower because of how hard the water sprayed out and the tub was stained/dirty so I didn’t feel comfortable in giving her a bath.

Leisure Family_with_children

8/10

Excellent

13 Apr 2021

Verified traveler

Neutral

Everything was good, very clean, but breakfast took about 20 extra minutes and the mattress needs replaced, it had a V shape.

Friends_and_family Family

10/10

Exceptional

30 Mar 2021

Verified traveler

Very clean, 2 bedroom suite very spacious, staff very helpful and friendly. Only downside was the noise in the hallways, not very soundproof and can hear people in hallway and doors slamming.

Leisure Family

10/10

Exceptional

28 Mar 2021

Verified traveler

Everything about the property was just fine. We were using it for spring break travel so it was rather crowded but did not encounter any problems. We had a late check in and the staff was very accommodating.

Leisure Family

8/10

Excellent

29 Jan 2021

Susan

Clean and comfortable .Friendly staff. Safe area in town.

Leisure

10/10

Exceptional

18 Jan 2021

Lisa

Beautiful Property!

Great hotel! We stay at this property whenever we are in Bowling Green and love the two bedroom suite for our family. The property has been renovated since our last stay and the new decor is perfect! Feels like our home away from home.

Friends_and_family Family

10/10

Exceptional

26 Dec 2020

Shane

Full kitchen

Very nice. Enjoyed having full kitchen and full siz e refrigerator.

Friends_and_family Family

6/10

Pleasant

20 Dec 2020

Verified traveler

My room was pretty rundown. Bathroom just didn’t feel clean. The shower leaked through the bottom of the door. We spilled water on the floor in the living space and when we wiped it up the towel was so dirty

Leisure Pet

8/10

Excellent

01 Dec 2020

Rhonda

Clean property. Nice sitting area out front. Had the weather been nice i would have enjoyed sitting out there.

Business Self

2/10

Poor

27 Nov 2020

Verified traveler

The cleanliness of the hotel was horrible. Had to change rooms and the new room was still not what I would expect.

Friends_and_family Family_with_children

10/10

Exceptional

18 Oct 2020

Mommaof4

The staff was great! Super friendly and helpful. Very nicely renovated. Loved the mini kitchen! Only complaint was the pullout couch mattress was terrible. Besides that small item it was a great place to stay!

Leisure

10/10

Exceptional

08 Oct 2020

Rebecca

Great for families

Very spacious, clean, friendly staff. Family vacation with 4 kids and we all had plenty of room to spread out and relax. Nice kitchen and dining area.

Friends_and_family Family

10/10

Exceptional

22 Sep 2020

CamGuy

These suites are excellent. The living area is spacious and well appointed. As a business traveler who usually stays in your typical hotels, this was a wonderful step up. And, it was very reasonably priced.

They did not service the room at all during the stay, but I think with was due to all of this covid 19 business.

Highly recommend these accomodations!

Business

10/10

Exceptional

31 Aug 2020

Cary

Very nice , clean and comfortable!

Friends_and_family Family

10/10

Exceptional

30 Jul 2020

Niki

It was great. Nice size room, clean. Friendly staff. Close to everything

Leisure Family

6/10

Pleasant

21 Jul 2020

Greg

The 2 bedroom suite was a nice option. The accommodation was average, sofa, chair and beds were very firm. Front desk staff was friendly and helpful and observed the state mask mandate. The cleaning staff preparing rooms did not

Leisure Family

10/10

Exceptional

21 Nov 2019

Verified traveler

It’s a good place to stay. They won’t post unless there’s 50 characters😟

Business Friends

8/10

Excellent

15 Oct 2019

Verified traveler

Beds are a little stiff and did not like the pillows

Leisure Family

10/10

Exceptional

02 Sep 2019

Nick

Have never stayed here, they cancelled my reservation with some lame excuse and tried to refer me to another property that was $$$$$$$$$$$$$$$$$$. King of the gouging market.

Leisure Self

10/10

Exceptional

12 Aug 2019

Jeff

Close to restaurants and attractions. Staff was very courteous.

Leisure Family

8/10

Excellent

25 Jul 2019

Verified traveler

The cleanliness of the rooms and the upkeep of the property

Business Friends

8/10

Excellent

01 Jul 2019

Robert

Great stay!

Check in was excellent, front desk clerk was wonderful!

10/10

Exceptional

25 Jun 2019

Verified traveler

Everything was Excellent! Nice, clean, friendly, Great food

Friends_and_family Partner

4/10

Poor

13 May 2019

Verified traveler

Run down
Walls filthy
Carpet tattered
Furniture gross

Friends_and_family Family_with_children

10/10

Exceptional

13 Apr 2019

Wendi

very nice

Very nice hotel. We stayed on the first floor, so at night the people above us were a little heavy footed!

Friends

10/10

Exceptional

03 Apr 2019

Verified traveler

Couldn’t ask for better service and cleanliness. Awesome room. Would stay there again in a heartbeat.

Leisure Family_with_children

2/10

Poor

16 Dec 2018

Verified traveler

We were charged by orbitz, then charged again by the hotel for the same room and night.
I went there for my sisters funeral and this is how i am treated.
Shame.

6/10

Pleasant

22 Oct 2018

Verified traveler

We didn't get the type of room we reserved (2 months in advance). They said they over booked and since we reserved through a 3rd party they couldn't let us know!!

8/10

Excellent

16 Oct 2018

Jamie

I liked how our room had a little kitchen so we could make our own meals/snacks for our children. Also, the beds were extremely comfortable.

10/10

Exceptional

11 Oct 2018

Matthew

Comfy bed, convenient location

Very comfy bed, convenient location. Friendly staff.

Family

2/10

Poor

16 Sep 2018

Jc

Had ants in my first room and moved to another room and also had ants

10/10

Exceptional

04 Sep 2018

Johnathan

Closest to perfection....Family

Housekeeping left us welcoming notes... The tv had a welcoming message with our name. The room was exceptionally clean. We actually felt like family. Great location.... Staff was great and very helpful

Family

10/10

Exceptional

13 Aug 2018

Cheryl

Staff, breakfast, pool. The carpets on the 4th floor need to be cleaned - only negative.

6/10

Pleasant

05 Aug 2018

Mary

Stains on carpet, dusty. Very disappointed in breakfast. Bed was comfortable. Nothing stood out to make me want to stay here again.

10/10

Exceptional

01 Aug 2018

Brett

Need to supply non dairy items on breakfast bar.. especially Almond/Cashew milk... 90% of Asians are lactose intolerant, 70% of blacks, and approaching 50% of whites..

10/10

Exceptional

15 Jul 2018

Verified traveler

Nice location. Clean. New.

10/10

Exceptional

06 Jul 2018

Verified traveler

Incredible

Too notch staff AND accommodations. One of the BEST hotels I’ve stayed at.