Americas Best Value Inn Bowling Green

United States , Bowling Green - KY
BOWLING GREEN, KY, 3139 Scottsville Rd
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100 reviews shown

2/10

Poor

03 May 2026

Terry

This place way to expensive for the tiny rooms.

Business

6/10

Pleasant

06 Nov 2025

Nathalie

Room need maintenance

Friends_and_family Family

2/10

Poor

26 Oct 2025

Abigail

Hotel didn't have my reservation, room is disgusting, locks broken, dirty handprints on the walls. I got stuck with a double bed for myself and my 6'4 husband because they didn't have our reservation.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

hussein

Goog good

Leisure Family_with_children

2/10

Poor

07 Sep 2025

Praneeth

Terrible Experience – Misleading Charges and Poor Room Conditions

I recently stayed at America’s Best Value Inn in Bowling Green, KY, and it was one of the worst experiences I’ve had at a motel.

I booked a room for two nights with two double beds through Expedia for a total of $134. However, when I arrived at 4:00 AM to check in, the front desk staff demanded an additional $58.I explained that I had already paid online, but they refused to give me the room unless I paid more. At that late hour, I had no choice but to pay, which felt like a scam and extremely unprofessional.

To make matters worse, when I asked for a receipt for the extra $60, the staff told me there was no receipt available and gave me excuses that made no sense. This was shady and completely unacceptable.

On top of the unfair charges, the room conditions were terrible:
•The AC did not work properly, making the room hot and uncomfortable.
•There was a bad odor in the room that never went away.
•The room had very poor ventilation.
•The actual room looked nothing like the pictures advertised online.
•The walls were cracked, especially around the bathroom fixtures.
•The bed and furniture were in terrible shape, broken and poorly repaired with makeshift supports.
•The flooring and wall trims were damaged and dirty.

The condition of the room was simply awful, as shown in the attached pictures. For the money I was forced to spend, this was completely unacceptable.
I would strongly advise others to

2/10

Poor

09 May 2022

Sara

Dont waste ur time and money

Horrible walked in hair on the sheets and pillows. Blood and pee stains on sheet. Lokked like it hadent been clean. We went and told the rude front desk person and they said we dont do refunds. The picyures were not accurate.

Friends_and_family Friends

6/10

Pleasant

06 May 2022

Verified traveler

Functional.

The stay achieved its goal of safe place to stay overnight. Needs repair and cleaning. No breakfast provided as was in description at booking due to \"Covid \" they said yet everything is open again on not even requiring masks on domestic flights.

Friends_and_family Family

6/10

Pleasant

03 May 2022

Dan

It was noisy.

Friends_and_family Family

2/10

Poor

17 Apr 2022

Randall

Hotel from Hell

I was greatly disappointed in the facility. The bathroom was filthy. The scum was breeding. They need to invest in Comet and elbow grease. The worst was not even having soap or toilet paper. I was infuriated to have to leave the shower wet to retrieve soap. Spend a few dollars more and go to a different motel. Also, the loud cars with bad mufflers wokee up 3 times. Maybe gangbangers.

Business

2/10

Poor

13 Apr 2022

Lydia

The room was dirty, and cramp. The shower head was broke and only skulding Hot water was available.

Leisure Family

4/10

Poor

10 Apr 2022

Lisa

Not very Clean, needs remodeling. A step up from being homeless for most

Partner

2/10

Poor

10 Apr 2022

Lynda

Would never stay here again!!! Dirty syringe needles were outside the room- I asked if they would clean them up - they did not!!! We stayed in room 211. Burned holes in bedspread and sheet. Only 1 wash cloth for two of us. I liked that there was not carpet on the floor but the floor was very dirty!! Lighting was poor. Several places in bathroom looked to have mold. After we checked in, I went back to the lobby to talk to the young man at the front desk. He said the room was clean and it just seemed that I was looking for something to complain about. He was rude. Seems they really don’t care at all

Leisure Partner

2/10

Poor

06 Apr 2022

Gary

Well our stay was nasty. We booked a room for two days. The room was clean when we got there. The next day we was gone all day. We returned to our room and it was not cleaned. I went to the front office and asked about it. He said it showed it was done. Then he said he was sending house keeping down to clean it. It was his son and he handed me a garbage bag, a roll of toilet paper and towels and walked away. That to me was very insulting. I call America's best customer service and wax hung up on twice. They had no free breakfast or coffee when it stated they did. If there was a way I could get my money back I would since I paid cash. I don't think that will happen.

Family

10/10

Exceptional

26 Mar 2022

Kelli

Was only there to sleep … clean room and comfy bed

Leisure Self

6/10

Pleasant

19 Mar 2022

Patrick

The sheets are stained. Tv doesn't work

Friends_and_family Friends

2/10

Poor

21 Dec 2021

Rickey

The condition of the room was run down and not very clean. No hot water and was moved to another room. Stayed one night and booked another room for 3 days at a different motel. Would like a refund if possible for the 2 nights I didn’t stay

Leisure Self

2/10

Poor

06 Oct 2021

John

The place was dirty smelled like mold

Business_and_leisure Family

2/10

Poor

23 Sep 2021

Douglas

Worst hotel ever.

This was the nastiest hotel i have ever been in mold all over the shower flies all over smelled terrible

Friends_and_family Friends

4/10

Poor

13 Sep 2021

jeffrey

The Olddddd Motel 6

Young man running the place was friendly and helpfull ,after that was terrible.
Dirty, broke down ,bathtub clogged,,fan broken,,,on and on ..

For 108.00 dollars a night ,I need half my money back..

Self

2/10

Poor

16 Aug 2021

Verified traveler

The whole hotel experience was horrible. Riom was very dirty. There was a half empty bottle of water in the refrigerator. The toilet stopped up, when I called the office, I was told tocome get a plunger. I didn't pay to be a plumber in a hotel room. The room smelled if cigarette smoke, we do not smoke. When we arrived back at the hotel from a day out, it was raining, the rain was coming into the room from under the door. My bag was in the floor. I got to it before the water did. We didn't even check out. We just left, still had another night, but just left. The right thing, the business thing to do is to refund my money, but with a hotel like that, I doubt it!!!!

Leisure Partner

4/10

Poor

02 Aug 2021

Verified traveler

Looked like they were trying to update. First opinion of the room was good but noticed some chipped paint and areas not clean. Then walked into the bathroom and realized that they had not done anything yet. Extremely dirty, there was dirty water in and on the tub, hole at the base of the wall. Also heard the neighbor go in and out of their room, seemed like not good a sound proofing.

Leisure Family

2/10

Poor

26 Jul 2021

Cherellynn

DISCUSTING AND GROSS CRACK HOTEL.

This hotel is absoulutely horrible. A 100 percent crack hotel. Homeless living in the hotel. VERY LOUD cars and people roaming around all night. Online says breakfast, there was none also no coffee. The pool was a complete mess, so bad that it was covered with a tarp. Never ever again will I book a room with americas best value. Also the room was TOTALLY GROSS. FILTHY!

Friends_and_family Family

6/10

Pleasant

26 Jul 2021

Shelley

The pool was broken so the kids didn't get to swim. This is the number one reason we stayed in a hotel

Friends_and_family Family

2/10

Poor

16 Jul 2021

Scott

Eeewww!

Do not stay here no mater the cost!

Friends_and_family Family

2/10

Poor

13 Jul 2021

Charity

Horrible! Couldn’t stay the night

Arrived around 11-11:30 or so at night. Got the key and went to the downstairs room. The main lights on the ceiling didn’t work. Light in the toilet area didn’t work. Only working light was the vanity lights. Once those were on you could see toilet paper floating in the toilet. One bed was pushed up against the A/C and had black stuff from the A/C on the comforter. Asked for another room so he gave us the one next door to the first. Again lights didn’t work, light in toilet/shower area worked - there was yellow stains on the walls, rust in the tub, and tiles down showing black mold. I lost $80 on this reservation - I was so disgusted I took the key straight back to the front desk and drove another half an hour to another hotel. Never, ever again will I reserve at America’s Best!! Front desk guy wasn’t rude but seemed a bit complacent. The place is disgusting.

Friends_and_family Family

4/10

Poor

20 Jun 2021

Verified traveler

Before I booked it said there was a out door pool and breakfast, both were ‘closed’. There was a giant moldy wet spot in the ceiling of the shower, the toilet lifted up every time I sat on it or got up, it also had mold on it from the shower since there was no way to contain the water that came from it. When I used the shower the water got everywhere so I wiped up the spot with a towel and the floors were absolutely disgusting, like they’ve never been wiped or mopped.

Leisure Family_with_children

8/10

Excellent

19 Jun 2021

Verified traveler

Lots of lifht coming through the curtains hard to sleep plus other rooms were noisy but not staffs fault over all nice place

Leisure Partner

8/10

Excellent

30 May 2021

Verified traveler

I liked the property just fine me my wife and two kids stayed here at the America's best and were treated good the rooms were clean but the walls were a little thin

Leisure Family_with_children

2/10

Poor

08 May 2021

Verified traveler

Unsafe, not felt welcomed at all by staff, dirty, faliing apart tiles in bathroom, stains in bathtub and on chair in room. Ugh.

Leisure Family

2/10

Poor

27 Mar 2021

Verified traveler

The room smelled stale. The uncomfortable mattresses were on a wooden platform.
No breakfast items as listed on website.
We will never stay there again.

Friends_and_family Family

4/10

Poor

23 Mar 2021

Verified traveler

Turned bed down & found crumbs. Room was dark, blown light bulbs. TV didnt work.

Leisure Partner

6/10

Pleasant

06 Aug 2020

Gino

not bad if your traveling

Bed was comfortable and clean but the bathroom was disgusting mold in the shower

Partner

2/10

Poor

05 Jul 2020

Motel6

No pool... only about
4 channels on tv. No bath tub only shower. Only ice machine is 0n the very bottom floor where u check in... very disappointed at expedia.com for leading me here for surei

Leisure Partner

10/10

Exceptional

10 Jun 2020

Danielle

Ood place, good service

Very nice and respectful. Clean and presentable. No complaints here.

Friends_and_family Family

6/10

Pleasant

10 May 2020

Verified traveler

Not very clean not very friendly and not really happy with my overall experience

Friends_and_family Family

6/10

Pleasant

03 May 2020

Karrie

Get what you pay for

There were no serious issues, but it wasn't the nicest room I've stayed in. The price was right for a quick stay. The place was clean, but aged. The door didn't close without extra attention. Same for the shower door and the drain was very slow. Overall, not bad, but not great. You get what you pay for.

Self

2/10

Poor

03 Apr 2020

Alexander

Very dissatisfied

Was very disappointed. Broken end table and phone. Light burnt out..my dogs found candy under the bed. Floors not clean. Microwave didn't work unless moved to an outlet. Broken piece of light fixture on floor in bathroom. Food caked on plate of microwave. Tv was in and out.

Friends_and_family Family

2/10

Poor

14 Feb 2020

Verified traveler

My experience in inexpensive motels is extensive. Most motel 6's renovated several years ago. This one advertises pics of renovated rooms and put us in the part that had not been updated in 20+ years. The toilet was bolted down, graffi on the wall, stains on everything(the bathroom walls were the most disturbing), and roaches... No bueno

Business Friends

8/10

Excellent

12 Jan 2020

Verified traveler

It was exactly what we needed. Clean room and shower. Fridge in room was unexpected but a nice touch. Counter service was great as we checked in late. Perfect for sleeping and a shower. Plus they allow pets.

Friends_and_family Family

6/10

Pleasant

30 Oct 2019

Michael

TV inoperable; bad weather blamed. Has happened before to me and makes me choose not to stay with Motel 6 in the future.

Self

6/10

Pleasant

28 Oct 2019

Bulldog

Property was in very disrepair and had a unfinished patch in the bathroom ceiling. The room has a very musky smell.

Leisure Family

4/10

Poor

28 Oct 2019

Steve

Very dirty and small.

Friends_and_family Friends

6/10

Pleasant

28 Oct 2019

Verified traveler

Ok place to stay for overnight. Wouldn’t want stay for multiple nights. Room was small. Paper thin walls. Staff was friendly.

Business_and_leisure Self

4/10

Poor

27 Oct 2019

David

Non smoking dbl bed room

The bed was comfortable but room was extra small, the wall needed painting. The bathroom shower was awful. The floor of the shower was not stable and it needed to be redone, it looked bad. The AC was good.

Friends_and_family Friends

4/10

Poor

20 Oct 2019

Verified traveler

Nope.

Dirty bathrooms, broken shower door, unreliable TV and internet. Probably won’t go back.

Friends_and_family Friends

4/10

Poor

19 Oct 2019

Verified traveler

Old, dirty and unkept but accept dogs at no charge. That’s the reason I stay at Motel 6.

Leisure Pet

6/10

Pleasant

14 Oct 2019

Verified traveler

Wasn't terrible. Some of the channels didn't come in on the TV and the showers could use some TLC

Friends_and_family Partner

6/10

Pleasant

12 Oct 2019

Warren

Location good, friendly staff but our room was actually not clean. They need to improve the cleanliness of the room and clean walls off.

Partner

8/10

Excellent

11 Oct 2019

Verified traveler

Facilities seemed cheap, as though room price should be less.

2/10

Poor

08 Oct 2019

Verified traveler

There was nothing I liked about this facility. Upon arrival, I found the room to be unacceptable, dirty shower stalls, dingy sheets, as well as a smelly room. I immediately told the the night manager that this room is not acceptable. I asked for another room. The manager stated that he did not have any other rooms. I was informed to check with him in the morning for an available room. I left the hotel and found another room 30 miles away. I then returned withing an hour to cancel my stay there. I was told that I would not be charged for 2 of the 3 nights, but I would have to wait until Monday to get a possible refund for the 1st night, although, I never stayed there. Upon my return on Monday, I was not refunded. I was extremely upset. I will never stay another Motel 6 again. Their policy of not refunding my money for a night not spent in their hotel is totally unacceptable.
S. Gatlin

Leisure Partner

6/10

Pleasant

01 Oct 2019

Jason

It was so-so only

Rooms are cramped for space, have slick floors, and beds are terrible

4/10

Poor

30 Sep 2019

Julia

Disappointed

Road noise was unbearable, neighbors sounded like they were in our room, as well as people on the sidewalk. Probably the worst nights sleep in a Motel for me. Staff was nice

Friends_and_family Family

8/10

Excellent

13 Sep 2019

Verified traveler

no breakfast was the dislike. rooms were clean but the didnt make our beds one of the nights we were there

Leisure Friends

2/10

Poor

10 Sep 2019

Verified traveler

It was extremely unique to wake up with a cockroach on the wall.

Leisure Friends

2/10

Poor

10 Sep 2019

G.Mac

WOW, in all my years I’ve never stayed in such a dump. We had to unpack our luggage outside after returning home, just to make sure none of the German cockroaches didn’t tag along. Do yourself a favor , and book somewhere else

Business Family

4/10

Poor

02 Sep 2019

Verified traveler

Price out of line with property condition
Room not fully equipped

Business Partner

4/10

Poor

29 Aug 2019

Verified traveler

The room was good besides the NASTY pee stained carpet, the smell from it and the 50yr old toilet seat and tub. But the rooms are very spacious. Nice staff.

Business_and_leisure Partner

8/10

Excellent

17 Aug 2019

Verified traveler

It's a bit bare bones, but it is also priced accordingly.

Leisure Pet

4/10

Poor

12 Aug 2019

Verified traveler

Tv kept going out .the toilet lid wouldn't stay up ..the safety latch on the door was missing..there was a hole in the wall behind the door.i woke up with bites on me either it was bed bugs or fleas..

Business

2/10

Poor

11 Aug 2019

The outside looked fairly decent. When we got to our room the tv didnt work and the phone line was cut. When you walked into the bathroom I was completely disgusted. It looked like it wasnt cleaned in days or maybe weeks. I literally didnt shower there and I kept my shoes on everytime I touched the ground. I had to pay 127 and i would never again go to this place. Id rather sleep outside.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2019

Verified traveler

it was all good except for not having a coffee pot anywhere......we need coffee in the mornings

Business Self

2/10

Poor

07 Aug 2019

Verified traveler

BEWARE ... this place is a dump !!!

This place is NASTY !!! The beds are not comfortable … very cheap mattresses. TV did not work properly … wires hanging out of the walls … and kept smelling urine … I'm assuming from the carpet. You have been warned !!!

Family

8/10

Excellent

05 Aug 2019

Verified traveler

Pretty close to a lot of things, the flea market, Harley Davidson dealership.

Leisure Friends

2/10

Poor

04 Aug 2019

Verified traveler

couldn’t get my door key to work, went back to the office twice to have it “fixed”, couldn’t get it fixed on top of the terrible smell in the office,

Friends_and_family Family

4/10

Poor

23 Jul 2019

Verified traveler

NEVER AGAIN

Moldy shower. Hair all over towels.! Nasty pool. Hard bed. Spider webs in vorners by the ceiling. No smoke detector. Front desk team was completely rude and lazy. Asked for extra towels and was told no. Cops there repeatedly. Loud people outside your room at all hours. Tv was awful, wouldn't even stay on. I wouldn't recommend this place to anyone.

Partner

2/10

Poor

15 Jul 2019

On_the_road

There were two problems at the hotel: (i) it was extremely dirty-the bathroom in particular. (ii) The front desk went to bed at a certain point and when I went to check out at 6 am, there was no one available. Other guests simply left their room key on the counter when they departed, but there was no one there during morning check out time.

8/10

Excellent

03 Jul 2019

Verified traveler

Clean, pleasant, adequate, enjoyed the pool.
No bells and whistles but economical and met my needs.

Friends_and_family Family

2/10

Poor

30 Jun 2019

Verified traveler

The place was dirty. Blankets stained. Holes in the bathroom walls. No bed, just a mattress on a metal frame. Very dissatisfied
Felt unsafe as people ‘hung out’ around the doors. Lock broke on door. Marijuana smell everywhere.
Never again.
Thanking God my husband carries .

Leisure Partner

6/10

Pleasant

18 Jun 2019

Tom

Visit Bowling Green

Good location, freindly staff, small room.Beds could be better, large updated TV.

Friends

2/10

Poor

16 Jun 2019

Verified traveler

The room was not very clean the door would not lock the chain did not lock deadbolt would not lock room was not clean

Leisure Family

8/10

Excellent

03 Jun 2019

Nancy

The room was clean and we'll maintained. The only issue was they had no hair dryer in the room. Was a spur of the moment trip to visit my son and I did not pack a lot so an inroom hair dryer would have we been nice

2/10

Poor

31 May 2019

Verified traveler

The bed was hard. No box spring. No coffee pot for coffee. There was no continental breakfast. Coffee was only available from 6 am to 10 am . On the review of this place there was supposed to be continental breakfast. I will not ever stay at another motel 6. It was horrible. Plus there were people at the pool cussing and being disrespectful.

Friends_and_family Family

4/10

Poor

23 May 2019

Verified traveler

The only thing I liked about the room was that it was in the back of the motel so it was not facing the street. The location was near a lot of different places; so that was very nice and convenient. There were a few bugs in the room that my husband and I had to kill. The towels were threadbare. The floor had not been swept. The bathmat for the shower was not washed or washed well; perhaps. Although cheap, it was still too expensive for how the place looked. And there was a drug deal going down the one day about 5 doors down from the room we were in.

Leisure Family

2/10

Poor

21 May 2019

Annette

The room was very small even for 2 double beds, there were cigarette butts on the floor behind the bed, the bathroom needs upating badly - new paint, light fixtures and shower. In fact, we wouldn't even take a shower because we would have felt dirtier after the shower!!! Plus, the clientele were not the most trustworthy- looking or sounding people!! AND no free breakfast, even though I seriously doubt we would have eaten it!!

Friends_and_family Family

6/10

Pleasant

20 May 2019

Kenton

TV worked when it wanted, tub was missing a drain plug, and the AC was sooooo loud!
But, Motel 6...

6/10

Pleasant

06 May 2019

Verified traveler

Only big issue is i had to check out at 430am to catch a flight, no one at thr desk, i rang the buzzer twice and waited but no one showed and i had to leave my key on the counter for just anyone to take.

Friends_and_family Family

8/10

Excellent

02 May 2019

Frequentguest

Certainly a good value. But the odor of curry mixed with cleaning products in the lobby is a bit much. Also, some of the rooms have lock issues, either the latch doesn't work, or the latch is the only thing that works and so the room won't lock behind you.

Business Self

2/10

Poor

07 Apr 2019

Louis

Worst hotel in Bowling Green

I stayed at the Hotel 6 at Springfield And at Columbia these hotels were fine no frills but satisfactory. The one in Bowling Green i wouldn’t recommend to board my dogs in 1st the room had a foul odor 2d the bedding had holes in it 3D the bathroom sink was cracked 4th the toilet paper holder was broken this room 303 was the worst room I have ever been given it was so bad I drove across the street and registered into the Red Roof Inn at my own expense I cannot believe that any hotel chain would ever rent this room to anyone!!!

6/10

Pleasant

31 Mar 2019

Verified traveler

My first and last stay at a motel 6. Cheap stay, but you get what you pay for.

10/10

Exceptional

28 Mar 2019

Verified traveler

It's in a great location and within walking distance of restaurants and other shopping.

Business Self

4/10

Poor

23 Mar 2019

Verified traveler

I have stayed here several times before and never had a problem but this time the housekeepers really dropped the ball on the cleanliness of the room. The floor was filthy--the toilet in the bathroom looked like it hadn't been cleaned and the bowl was scummy on the inside and the seat underneath was dirty. The sheets looked like they hadn't been changed and there was hair on the pillowcase. I went to the front desk and she was nice enough to give me some extra towels and Pine-Sol to clean the room but I couldn't do anything about the sheets and if I'm going to pay $65 (not cheap for Motel 6) for a room I expect it to be habitable and not to have to clean it myself before I spend the night.

Leisure Partner

2/10

Poor

18 Mar 2019

Verified traveler

I didnt see anything special about the property and the staff was rude and disrespectful.

Leisure Partner

6/10

Pleasant

11 Mar 2019

Verified traveler

I asked for an extra pillow and they didn’t have any the first night. The next night I needed more towels and they didn’t have any to give me so nothing was available that I neede. Also I had to buy a tub stopper so my daughter could take a bath because there was not one in there. It was as ok really small and hard to move around.

Friends_and_family Family_with_children

10/10

Exceptional

03 Mar 2019

Verified traveler

It’s really nice and really the rooms are really comfortable.

Friends_and_family Partner

4/10

Poor

20 Feb 2019

Verified traveler

Sheets could have been cleaner along with bathroom. They were both dingy in places. The bed was uncomfortable and hard. There was only two flat pillows and the only thing offered was bar soap. I remember motel six being a nicer place to stay. Slow WiFi. Next time I will spend a little more to ensure the bed is comfy.

Leisure Family

10/10

Exceptional

17 Feb 2019

Verified traveler

Worth the price, and very calm. And accessible to stores and restaurants

Friends_and_family Partner

8/10

Excellent

27 Dec 2018

Sevie

The one thing that was great is that I actually went through those “cheaper” sites to get my hotel. They didn’t communicate with the hotel so the hotel had no idea I was coming. The lady at the front desk was helpful, kind, called Expedia to figure it out. They couldn’t find it although I had the email and didn’t want to talk to me about it so the hotel clerk gave me my room cheaper and and accommodated my room! It was awesome!

Friends_and_family Family

10/10

Exceptional

24 Nov 2018

Verified traveler

Great pet friendly motel, we stay here every time we visit bowling green

Family

8/10

Excellent

08 Nov 2018

William

motel six

uneventful, every thing you would expect from motel 6
this one has location tons of things to, plenty of restaurants and shopping. the room has no frills but they are clean and comfortable.
i would not hesitate to stay again

10/10

Exceptional

05 Nov 2018

William

i cant im working

it was good

8/10

Excellent

30 Oct 2018

Christine

Room was ok but had a smell of smoking room

Family

4/10

Poor

29 Oct 2018

Bill

Location and staff friendliness the only redeeming aspect of this motel. My door was unlocked and actually open before inserting the key, so I entered with a great deal of caution (not a way to start a stay!). The bed was hard, the floors were not swept well, and the bed and pillows were uncomfortable ( it took four pillows to get it right!).

10/10

Exceptional

29 Oct 2018

William

Great Food and music

it was restful fair and older but excellent people
the restaurant staple food that worked out fine
I like this property

6/10

Pleasant

22 Oct 2018

Kyle

It's okay, very clean, and the employees were nice. The room is pretty low-rent, and so is the price.

4/10

Poor

13 Oct 2018

William

I left a message hot hotel.com this morning. I was told my credit card declined. I told night clerk impossible a manager came out and cor some reason they had checked the room out before I got there. Too bad the manager wasnt there when the clerk tried to explain that my credit card was declined as i gave him a debit card to rebook my room. When the manager arrived he said he would leave a cash refund but in morning the night auditor told me the debit charge was credited. So two cards were charged and on my debit card I was shown a credit for 58 dollars and cha he while I paid 68 and change on the original credit card I gave when booking with hotels dot com.
I opted to stay this night and paid cash to avoid giving any cards. I am really upset with how my booking was handled. A testimony is that i stayed today for one more night that says the hotel itself is fine. But the way my financial concerns are all wrong. When I book a hotel I need confidence to give my numbers out. And i feel short changed in this area.

4/10

Poor

12 Oct 2018

Verified traveler

Crappy employees, not very friendly. Would not recommend

10/10

Exceptional

05 Oct 2018

Randy

Great time

Location Location Location. Rooms were clean and service was outstanding.

Partner

2/10

Poor

01 Oct 2018

Verified traveler

Air conditioner did not work, a hole the size of a quarter was at the bottom of our door. Plenty of room for things to get in or out. Also our bathtub did not drain.

We were told we would get a 15% credit but booked through Expedia. When I asked about it I was told to call manager which we did and they cannot do anything they say because we booked this way. Manager said nothing he can do.

Hotel was full due to a large race.

2/10

Poor

01 Oct 2018

Verified traveler

Hotel was in major need of a deep cleaning. Maintenance issues abound and overall cleanliness was a problem.

4/10

Poor

01 Oct 2018

william

MOTEL 6

Bare minimum accommodations. The Queen bed wasn't a Queen. There was only one straight back chair. They did provide the requested extra pillows.There wasn't even a box of tissues. The bed was noisy and uncomfortable.

Partner