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Gem Riverside Hotel Hoi An
Hoi An - Danang - Central · Vietnam
14 Luong Nhu Bich, Cam Nam, Hoi An, 4View location
9.4/10Excellent516 Reviews
Cleanliness9.4/10 9.4
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.2/10 9.2
Neighborhood8.8/10 8.8
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Gem Riverside Hotel Hoi An
The Gem Riverside Hotel Hoi An, a newly built hotel overlooking the river, is conveniently located near Hoi An's ancient town, just a five-minute walk across the Cam Nam bridge. The hotel offers 58 rooms and suites, including 13 family rooms and six connecting rooms ideal for families or groups.
All rooms feature private bathrooms with either a bathtub or shower, daily housekeeping, and 24-hour reception service. Guests can also enjoy an outdoor swimming pool, an on-site spa, a fitness center, a business center, and a charming poolside restaurant.
The Cozy Rooms offer a unique experience with open-air bathrooms, allowing guests to bathe while enjoying the fresh air and sunshine from the hotel's tranquil garden.
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With a stay at Gem Riverside Hotel Hoi An, you'll be centrally located in Da Nang Municipality, within a 10-minute walk of Hoi An Cloth Market and Central Market Hội An.
This family-friendly hotel is 0.6 mi (1 km) from Hoi An Impression Theme Park and 0.8 mi (1.3 km) from Tan Ky House. Make yourself at home in one of the 59 air-conditioned rooms featuring minibars and flat-screen televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Childcare
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
15
Hotel policies
Beach nearby
Private host property
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 6:00 AM to 9:30 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 205207203
- Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
- Property Registration Number 205207203
-
Minimal age
15
-
Optional fees
- Fee for full breakfast: approximately VND 200000 for adults and VND 200000 for children
- Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: VND 500000.0 per day
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Vietnamese
English
Nearby attractions
Memory of Hoi An
0.6 km / 0.4 mi
Hoi An Cloth Market
0.7 km / 0.5 mi
Thanh Nam Fishing Village
0.8 km / 0.5 mi
Thu Bon River
0.8 km / 0.5 mi
Tran Duong House
0.8 km / 0.5 mi
Precious Heritage Art Gallery Museum
0.8 km / 0.5 mi
Assembly Hall of the Chaozhou Chinese Congregation
0.8 km / 0.5 mi
Central Market Hội An
0.8 km / 0.5 mi
Assembly Hall of the Hainan Chinese Congregation
0.8 km / 0.5 mi
Quan Cong Temple
0.9 km / 0.6 mi
Museum of Folk Culture
1 km / 0.6 mi
Phuc Kien Assembly Hall
1 km / 0.6 mi
Hoi An Historic Museum
1 km / 0.6 mi
Assembly Hall of the Fujian Chinese Congregation
1 km / 0.6 mi
Traditional Theater
1.1 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2018
- Total number of rooms: 58
- Number of floors (main building): 4
- Twin rooms: 15
- Junior suites: 15
- Superior rooms: 4
- Family rooms: 13
- hotel
- JCB
- MasterCard
- Visa
- Wheelchair-accessible
Show 36 more facilities & services
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Babysitting service
- Bellboy service
- Hotel safe
- Lift access
- Garden
- Terrace
- Concierge
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Private beach area
- Bikes available
- Bar
- Restaurant
- Poolside snack bar
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Parasols
- TV lounge
- Hairdressing salon
- Breakfast buffet
- Hot breakfast
- Breakfast a la carte
- Set menu dinner
- Vegan meal
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CONNECTING ROOMSUITE • CONNECTING ROOM • 2 Bedrooms • 80 m²SUI.CM
Room overview
Non-smoking room- Room size
- 80 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
SUITE CONNECTING ROOM
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 80 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CM
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CONNECTING ROOMSUITE • CONNECTING ROOMSUI.CM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
SUITE CONNECTING ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE QUEEN BEDTWIN • DELUXE QUEEN BEDTWN.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
TWIN DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM RIVER VIEWFAMILY ROOM • RIVER VIEW • 1 Bedroom • 50 m²FAM.RV
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
FAMILY ROOM RIVER VIEW
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: FAM.RV
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE POOL VIEW KING BEDDOUBLE • POOL VIEW KING BED • 1 Bedroom • 42 m²DBL.KG-VP
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
DOUBLE POOL VIEW KING BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-VP
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
Double or Twin DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 40 m²JSU.KG
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
JUNIOR SUITE KING SIZE BED
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 36 m²DBL.SU
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
DOUBLE SUPERIOR
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
FAMILY ROOM TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE DELUXE TWO BEDSTRIPLE • DELUXE TWO BEDSTPL.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
TRIPLE DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE POOL VIEWDOUBLE • DELUXE POOL VIEWDBL.DX-VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
DOUBLE DELUXE POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE RIVER VIEWDOUBLE • DELUXE RIVER VIEW • 1 Bedroom • 38 m²DBL.DX-RV
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
DOUBLE DELUXE RIVER VIEW
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-RV
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM POOL VIEWFAMILY ROOM • POOL VIEW • 1 Bedroom • 50 m²FAM.VP
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
FAMILY ROOM POOL VIEW
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: FAM.VP
Room amenities
- Wi-fi
- Living room: 1
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
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DOUBLE SUPERIOR
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
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Room code: DBL.SU-1
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
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DOUBLE STANDARD
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
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TWIN DELUXE RIVER VIEWTWIN • DELUXE RIVER VIEW • 1 Bedroom • 38 m²TWN.DX-RV
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
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TWIN DELUXE RIVER VIEW
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Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-RV
Room amenities
- Wi-fi
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JUNIOR SUITE CONNECTING ROOMJUNIOR SUITE • CONNECTING ROOMJSU.CM
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- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CONNECTING ROOM
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JUNIOR SUITE CONNECTING ROOM
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CONNECTING ROOM
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Room code: JSU.CM
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JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH BALCONY
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JUNIOR SUITE WITH BALCONY
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH BALCONY
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Room code: JSU.BL
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Double or Twin DELUXE RIVER VIEWDouble or Twin • DELUXE RIVER VIEWDBT.DX-RV
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
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Check availabilityGem Riverside Hotel Hoi An
Double or Twin DELUXE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-RV
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QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
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Check availabilityGem Riverside Hotel Hoi An
QUADRUPLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR
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FAMILY ROOM TWO KING BEDSFAMILY ROOM • TWO KING BEDSFAM.2K
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGem Riverside Hotel Hoi An
FAMILY ROOM TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2K
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Guest reviews
What other guests saying about Gem Riverside Hotel Hoi An
100
reviews shown
Casey
Decent hotel but not worth the price.
I reserved a Triple Room at $70+ a night but was given a room with only a King Bed that cost $20 less. After talking to the front desk twice they brought a foldaway bed in the room. Not the same but that’s the best they could do.
I did not like that you can not flush your toilet paper. There was a sign above the toilet. I wouldn’t have reserved if I knew ahead of time. I’ve lived in Asia for years & it’s normally told to you ahead of time. Also there is an info booklet in the room that states no outside food or drink allowed at the hotel. We were told 2 different explanations that didn’t help to clarify from staff.
We spent a month at the Hadana Hotel nearby and received 5 star service & better accommodation for less.
Gym is not in good condition. Breakfast is good but not included in your room rate. Pool is nice but there was a woman naked in the pool with kids nearby who had to be told it was unacceptable. Some kind of droppings (lizard or something else) all across the balcony. Not hygienic
This hotel is probably great for large families and who willing to settle to save money but not my favorite place.
I reserved a Triple Room at $70+ a night but was given a room with only a King Bed that cost $20 less. After talking to the front desk twice they brought a foldaway bed in the room. Not the same but that’s the best they could do.
I did not like that you can not flush your toilet paper. There was a sign above the toilet. I wouldn’t have reserved if I knew ahead of time. I’ve lived in Asia for years & it’s normally told to you ahead of time. Also there is an info booklet in the room that states no outside food or drink allowed at the hotel. We were told 2 different explanations that didn’t help to clarify from staff.
We spent a month at the Hadana Hotel nearby and received 5 star service & better accommodation for less.
Gym is not in good condition. Breakfast is good but not included in your room rate. Pool is nice but there was a woman naked in the pool with kids nearby who had to be told it was unacceptable. Some kind of droppings (lizard or something else) all across the balcony. Not hygienic
This hotel is probably great for large families and who willing to settle to save money but not my favorite place.
Larry
Good breakfast friendly staff
stephan
Breakfast was very average and not worth paying for.
It’s a 3 star hotel for us.
It’s a 3 star hotel for us.
Rogette
Room was spacious, balcony, very clean, beautiful view of the pool. Reception was friendly and helpful.
Gwyneth
The staffs were all kind and helpful! Ask them something and they're always ready to help and suggest the best place to go.
They really made the place worth coming back in the future.
Hotel itself is located in a convenient location as it's close to ancient town. And definitely so flexible! Was so glad we could leave our luggage behind to grab dinner, even tho we already check out.
They really made the place worth coming back in the future.
Hotel itself is located in a convenient location as it's close to ancient town. And definitely so flexible! Was so glad we could leave our luggage behind to grab dinner, even tho we already check out.
Thanh
Friendly staff and clean.
Emilie
The hotel staff was so incredibly supportive and helpful during our 3 night stay. The room was large and comfortable and the area felt very quiet and safe. You can see the area around the hotel is still recovering from the flooding but that didn’t affect our experience at all.
We are the epitome of showing up without plans so meeting Ruby at the front desk was delightful! She helped up book day trips, shows, dinners and massages! We loved every minute at the Gem and would definitely stay there again!
We are the epitome of showing up without plans so meeting Ruby at the front desk was delightful! She helped up book day trips, shows, dinners and massages! We loved every minute at the Gem and would definitely stay there again!
MARITA
Amazing hotel with friendly and helpful staff who made you feel at home. Due to flooding, it was a bit of a challenge to get in/out of the hotel at times but the staff were ready with options to help and ensure guests safety. Thank you for a lovely stay!
Jose
Nice property great staff nice people very friendly and helpful
Nathalya
My family of 5 had a great 4 night stay at Gem Riverside Hotel. The rooms are spacious and the pool is a really good size. The hotel is a short walk from the centre of Hoi An and has free bikes available as well for exploring the local area. Ruby and the other staff were friendly and helpful and made our stay very pleasant.
Tung
Great pool and room is spacious . Breakfast buffet is okay, simple.
Joanne
A lovely, clean hotel
A lovely, friendly hotel. Very clean & well maintained. Location was close to Hoi An Ancient City by means of a road & bridge which were very tight. We did walk in though each time. We paid for a late check out which was orgznised with ease.
Ian
Lovely hotel
Camille
Staff were just amazing and helpful.
Great location, it’s calm, but close to Hoi An bridge.
Great stay
Great location, it’s calm, but close to Hoi An bridge.
Great stay
Rodolfo
Unfortunately, I did not spend a lot of time in this hotel. Vietjet Air moved my original flight from 11:30 AM to 7:30 PM. Tried to change it back but the people are pretty rude and don’t speak good English and the flight was also delayed and so I got to the hotel at 11:00 PM and since the hotel is fullly booked they cannot accommodate me for a late checkout so I can visit Hoi An city before my trip to Da Nang. It’s not their fault. I blame Vietjet Air.
Jacqueline
Wonderful we loved this place we will definitely come back some day frount dest were wonderful frendly and accommodating the breakfast was amazing the rooms wonderful clean spacus you will be amazed and the spa for massages please do the massages out of this world wonderful
Melek
Spacious rooms. Breakfast was ok with egg station. Place is 10 mins from market and main areas. Pool is nice, used by families during the day as it can be uncomfortable hot during the day. Staff were friendly and assisted with enquires and recommendations.
SAMUEL
Excellent place, very clean. Ruby is the best. Thank you so much.
Simon
Great hotel outside the hustle of old town but close enough for a short walk over. Room was great, large beds for the kids and outdoor bathroom was a hit. Pool was great to cool off in at the end of the day. Free bike hire and pick/up drop off service very easy.
Ivana
Lovely stay at this hotel. Ruby at reception was the highlight of the experience. She is a kind, positive and sweet person. Very professional and helpful.
Nishani
Amazing and helpful staff
Helped arrange a great tour for me
Helped arrange a great tour for me
anne-marie
Nice staff. Limited breakfast choices. Hotel does not offer water in the lobby.
susan
Great hotel and super friendly team
Lovely people running the hotel super friendly and great advice. Nice pool area and lovely lanterns in the evening.
The only issue we had was room had a damp smell but we opened to air as much as we could to improve it.
Good breakfast, absolutely enjoyed our stay here.
The only issue we had was room had a damp smell but we opened to air as much as we could to improve it.
Good breakfast, absolutely enjoyed our stay here.
Matt
I stayed here for four nights in a room with a balcony overlooking the pool. Comfortable bed, excellent shower, efficient quiet aircon and good WiFi. A basic breakfast is available every morning, with a limited selection of western options, including eggs cooked to order. I chose this hotel because it is in a quiet location 10 minutes walk from the town, so it was disappointing that there is currently building work next door, with loud noise from 7am on three of the four mornings I was staying at the hotel. The net curtains over the windows in my room were very dirty at the bottom, and they could really do with a wash. These shortcomings can be mostly overlooked because the people are very friendly and the staff on reception were very helpful for booking trips and transport.
Simon
This facility provide 2 very small bottles of water per day. but there is 1 big and 2 small extra of bottle water in the fridge which you can use but be aware of the charge, its 4 times the price of what you can get it for, minimum varieties for breakfast for what it's worth. Other then that everything else is good. Staffs are helpful and friendly. Rooms are decent size and clean
Judy
The staff was fabulous, i think this a family run hotel, because we saw the same people there day in and day out. breakfast buffet was yummy.
though the property is a bit far from town, i don't mind the walk but that bridge is a bit scary to walk across, our grab drive got hit by a tourist on a scooter! while the scooter driver was looking as his phone!!
though the property is a bit far from town, i don't mind the walk but that bridge is a bit scary to walk across, our grab drive got hit by a tourist on a scooter! while the scooter driver was looking as his phone!!
Manon
Quiet area. Large room and comfortable beds.
Staff is awesome
They offer good transportation and activity ticket, better price than doing it by ourselves on site.
Staff is awesome
They offer good transportation and activity ticket, better price than doing it by ourselves on site.
Cat
Staff is extremly helpful.
Jane
We booked 8 nights here. The hotel is well maintained and the pool area is pristine. The room has ample space compared to other hotels. The Wi-Fi and English speaking television shows and movies are a bonus. The breakfast buffet is delicious, and it has a wide variety of food to choose from. The omelettes are the best… made with fresh eggs. Most of all, the staff is a “top-notch” team who deserves recognition for their professionalism and attentiveness to details. We were amazed at how hard they work together to accommodate the guests. They always provided service with such wonderful smiles and a bit of humor! The desk staff (Ruby and Henry) really shine when it comes to providing recommendations, making reservations, arranging transportation, purchasing show tickets or tours, and tracking laundry services. We are now in Da Nang, and truly miss the Gemside River Resort, especially the staff. If we go back to Hoi An, we would not hesitate to book here again. Thumbs Up and hope to see you all soon.
Thang
Very friendly staff!
Thao-Vy
Amazing stay in Hoi An! Staff is amazing, helpful, and extremely nice! Away from the craziness of Hoi An Ancient Town but still walking distance on the other side of the river. 10/10 recommend.
May
Nice hotel
11 minutes walk across the bridge to the market so it’s convenient but quiet so that was nice.
Henry
What a wonderful gem in a busy city! It located in a quiet corner but only few minutes from the night market. The swimming pool is the best, very clean and comfortable. I definitely will stay there again. Highly recommended!!
Wayne
This is a very clean and comfortable hotel with amazing staff, especially Ruby.
Ruby is so helpful she is the main reason you will want revisit this hotel.
Ruby is so helpful she is the main reason you will want revisit this hotel.
Wayne
A very nice hotel with clean rooms and surroundings.
Ruby and Hung will ensure you have a pleasant stay.
Ruby and Hung will ensure you have a pleasant stay.
Brenda
Ruby at reception is awesome. She goes the distance in customer service.The cooks are great. Breakfast is plentiful. The pool is exceptionally clean and relaxing on the hot days. Housekeeping is done daily. We extended our 4 nights to 10. Within walking distance of old town but often take grabs when it’s too hot or we’re tired. Tours can be arranged through reception some at reduced rates. Restaurants and spas are abundant. Laundry is close by as well. Overall a great place and affordable.
Todd
Great value. Very nice staff
Has an easy checkin. Front desk gentlemen was fantastic.
I was able to entend my check out for a reasonable price.
Incredible value without losing quality. Nice ten minute walk away from the hustle of old town hoi an.
I was able to entend my check out for a reasonable price.
Incredible value without losing quality. Nice ten minute walk away from the hustle of old town hoi an.
Shirley
Ruby was the most fabulous and gracious host ! We were treated so special! She took breakfast orders the night before to ensure our breakfast could be served before our tours! The money exchange at the hotel was great! The view of the river was beautiful and the pool was clean and refreshing! The room was very clean and spacious! There was bottled water left for us daily ! The hotel was easily walkable to the night market and to Hoi A memories! We walked to many restaurants and shops! Would highly recommend Gem Riverside hotel! The hotel and staff , especially Ruby were truly gems!
Sherri
Nice location outside of the main busy area. Free bike rental and map to a cute 30 minute bike ride around the little island. Easy to get a Grab to main tourist areas. Friendly staff. Clean rooms. Laundry service next door that staff can assist with. A charming two star hotel.
Bruce
It’s okay
Amanda
We loved our stay at Gem Riverside during our honeymoon! It’s the perfect location, just a 10-minute walk from the hustle and bustle, so it’s peaceful but close. Ruby at the front desk is one of the sweetest people we’ve ever met and the entire staff is wonderful and very helpful. The pool is amazing and the room was exactly what we needed.
Sheng
Gem Riverside is a beautiful hotel with an outdoor/indoor shower and clean spacious room. I love the location that it’s away from the noisy streets and vendors.
From the moment we checked in, Ruby went over and beyond to help make our stay the best. I lost my passport at the airport and she called the airport and was able to track my passport, made reservations with new drivers since we had problems with our hired driver, and after we checked out she is even in contact with us to arrange for excursions and drivers. Ruby you have made our family trip to Vietnam 10 times better with your honesty and kindness.
From the moment we checked in, Ruby went over and beyond to help make our stay the best. I lost my passport at the airport and she called the airport and was able to track my passport, made reservations with new drivers since we had problems with our hired driver, and after we checked out she is even in contact with us to arrange for excursions and drivers. Ruby you have made our family trip to Vietnam 10 times better with your honesty and kindness.
Deniz
This really was a gem. I really appreciated the staff who helped get around and gave better prices for the local attractions and transportation. The pool was super clean and the stay was comfortable. Special thanks to the staff at the front desk who made us feel at home and let us use the bikes to get around.
MUN YEONG
Utmost underrated Hotel in Hoian
Utmost underrated hotel in hoian
I have been here many times since 2019
And still good but hope you to discount little because getting review from others are important.
Love here place always
I have been here many times since 2019
And still good but hope you to discount little because getting review from others are important.
Love here place always
Debra
Great staff, exceptionally helpful. Arranged everything. Special shout out to Ruby! Would highly recommend:)
Abby
Hoi An gem!
We booked this stay quite last minute as we hadn't planned to stay overnight in Hoi An. But so glad we did? We were welcomed warmly and the hotel was lovely with a big pool by the lobby. We had a nice balcony as well. Location-wise, you can walk to the shopping streets and food after crossing a narrow bridge.
Lisa
The staff were so friendly and helpful
Robert
Ruby, Lily and Hung made my stay very comfortable and had time for all my questions. They were friendly and caring about my stay in their hotel and city. The pool was very nice and quiet. I wouldn’t hesitate to stay there again. The back rooms like mine had a noisy rooster that was in a property behind the building which had a consistent 4am 4 or 5 calls each morning but still an ultra positive stay!
Claus
Nice service. Nice rooms and breakfast buffet.
Bridget
We loved our stay at the Gem Riverside. The property was in a great location on a quiet street. It was only a 5minute walk to the old town. The room was massive with a comfy bed. The highlight for us was the pool - it was fantastic. It was very clean & had a shallow and deep end. We would definitely come back!
WAI PENG
Front desk is very friendly and helpfully.
Verified traveler
Above average
The receptionist and staff are very friendly. Room is spacious, breakfast not bad, good location.
PHOUA
Like:
The staffs were nice and polite. The hotel location is good.
Don't like: Bath tub surface is not even, it slopes down from half of the tub to other end and very slippery, very dangerous, I almost fall couple times taking a shower. Breakfast area is very small, hotel has some chairs and tables set up outside to eat breakfast and was bother by people trying to sell merchandise and begging for money.
The staffs were nice and polite. The hotel location is good.
Don't like: Bath tub surface is not even, it slopes down from half of the tub to other end and very slippery, very dangerous, I almost fall couple times taking a shower. Breakfast area is very small, hotel has some chairs and tables set up outside to eat breakfast and was bother by people trying to sell merchandise and begging for money.
karen
Fabulous!
Fabulous hotel in a great location. Ruby and Lilly were great - couldn’t do enough for us!
Frederic
Excellent
Excellent services, very helpful, friendly and all the staff are friendly!
Tam
Great staffs and customer service
Richard
Quiet hotel that's away from the main activity but only about 8 minutes to walk to central market. Staff are super friendly and want to make sure you enjoy your stay. Pillow top bed was comfortable, absorbing the shoulders and hips after a day of walking around. Room is big and modern with lots of light.
While it is a little out of the main tourist area, that is great if you want a quiet and comfortable room with friendly staff. Riverside 'gem' was truly a gem and I'd be happy to stay again.
While it is a little out of the main tourist area, that is great if you want a quiet and comfortable room with friendly staff. Riverside 'gem' was truly a gem and I'd be happy to stay again.
Ivy
Great services and very friendly staff. Located in a quieter area but walkable to the center and most attractions. Room is very spaces and clean. Common areas need some updated and attention. Breakfast is very limited but sufficient.
Verified traveler
Excellent
Amazing hotel! Staff are super friendly and accommodating! They treated us like family and made us feel at home! Definitely recommend staying here!
Cherie
Great Hotel and good location
Brilliant place to stay. The staff were great and were great with recommending tours and booked them for us. The Hotel was about a 10 minute walk into town. Highly recommend this Hotel.
Rebecca
The shower had no screen on it so everything got wet in the bathroom when someone showered. Peeling wall paper, damaged flooring. Rooms in need of a refresh
Khanh
Really nice hotel, free breakfast, staff was amazing and kind highly recommended
John
Fabulous hotel
Fabulous Hotel. The staff were friendly and helpful. I only had breaksfast once - they are not currently offering a breakfast buffet as not enough visitors have returned since Covid, but you could order from the menu and what i had was very nice. The rooms were clean, spacious and above all for me, nice and quiet. Location wise, it is a short 910 minute) walk to the old town where you will find the markets, shops and a great choice of restaurants. The hotel also had a lovely swimming pool and they offered bicycles for riding free of charge. Overall a great hotel and highly recommended.
Christina
What a great Hotel.
What a great place to stay in. The hotel is in a very quiet area very close to the old city, restaurants and night market. The receptionists Mr Bing and Ms Ruby were extremely kind and very helpful. They explained what to go and see while in Hoi An and also helped us to book tours which was cheaper than the tour offices in town. They also stored our bags until the evening so we had our mind at rest, We would definitely recommend a stay in Gem Riverside Hotel. We will be back.
Gary
Great layout and pool for kids. Excellent staff. Only issue was can hear people talking in units next to us
Ray
This was an excellent hotel, the staff were excellent they couldn't do enough to make our stay enjoyable. The hotel was very clean and the pool was fantastic on those hot days in Vietnam,
Sujia
Property was not that clean, the air conditioning was very loud, facilities was very average
Gerda
The location is great, the staff very friendly and helpful. Wonderful breakfast, walkable to everywhere. Loved.
Alexander
Room had some dead bugs, a live spider, and aome ants. Room got really hot during the day because you cant keep AC going at a decent temperature unless you are in the room. Hotel staff was great and friendly and the area is nice
raymond
Tucked away Gem
Very large nicely furnished room. Balcony with views of river and hills in the background. Peaceful neighborhood within short walking distance to the old town and night market. Will definitely stay again.
Lance
An excellent property with friendly helpfull staff and within easy walking distance to markets and Old Town of Hoi An
Ryan
Our family of four stayed at the Gem Riverside Hotel for 5 nights. We were very satisfied with our stay. The staff is excellent and the property was fantastic. If ever in the area, we'd definitely stay here again.
Victoria
Very cute and kind receptionist at the front. The hotel was very clean and spacious and quiet and peaceful. The night market was located across the bridge and then the shopping stalls begin so we didn't need to walk too far to get to the stalls, however google says it's about an 18 minute walk from the hotel to the midst of the night market so take that into account. However, because the hotel is located further away, it was much more quiet, peaceful and tranquil. Very clean as well. It was easy to arrange an airport transfer through this hotel via email before our trip and they called us to verify we were on the 16 seater we booked from the airport.
Raymond
Gem Gem
We spent two nights at the Gem Riverside while visiting Hoi An. The hotel is located across the river from Old Town. The staff are excellent and accommodating. The room we stayed in was spacious, clean and very comfortable. We enjoyed the balcony and the pool area is beautiful but we did not use the pool this time. The buffet breakfast on day one was very good but were surprised on arrival for breakfast on day two when the buffet was not available. Turns out the staff decided there were not enough people to have a buffet. A minimal a la carte breakfast was offered instead. We enjoyed our stay at this very nice hotel but probably would not choose to stay there again as it was a tad out of the way for us walkers.
Jean
Beautiful town, friendly host, clean facilities!
Relative new hotel so all facilities are very clean and new. However, the staff are what makes the difference as they took the time to share the key attractions of Hoi An, making sure we get the best experience in this area. Hotel bicycles are also available for rental which we rode to explore Hoi An. Its truly a beautiful town to visit and Gem Riverside is at the quieter area, less of the buzzling city life and vehicle. We did our laundry here as well! Handwashed, clean and smells really good. Brought my clothes back and 3 weeks later, it still smells awesome. Thanks for the wonderful experience!
Verified traveler
Great place, even better staff!
We only stayed at Gem Riverside for a night but had the best time! The staff was so friendly and helpful, going above and beyond in every interaction. Would recommend to anyone looking to stay in Hoi An!
Amelia
Amazing loved every minute the staff were so helpful!!
Verified traveler
good amenities
the location is okay, not too far from ancient town. bicycles are provided, which are good. there is water dispenser for drinking, which is good too.
alphonsus
I visited gem 3 years ago so i expected same quality but sorry gem has went downhill i know everywhere hotels suffering.
But we have been to 5 hotels in 3 weeks all trying better than gem and lowering prices so sad to say i want be back.
But we have been to 5 hotels in 3 weeks all trying better than gem and lowering prices so sad to say i want be back.
Gordon
Amazing hotel, staff & location
Amazing hotel, pool, staff, location, etc. Breakfast was limited to manager gave us money on the 3rd morning. Will be visiting again.
Verified traveler
Check-in smooth and comfortable while we sat and had a complimentary drink. All the staff were friendly and helpful throughout. Hotel quiet and a shortish walk into the main part of town for plenty shopping and restaurants. Our room was spacious comfortable and clean with a nice view of the river and the swimming pool. Buffet breakfast had plenty of choice including a stand where they cook eggs for you. This was an oasis of calm in an eventful holiday. Nothing was too much trouble for the staff to make your stay enjoyable.
Kellie
The staff were the most friendly staff I’ve ever come across. Yummy at the front counter is the sweetest woman. Everyone was very accommodating. The rooms were large, pool was beautiful and breakfast was nice.
M&J
We loved everything about this hotel! It was clean, comfortable beds and had a spacious room with a balcony! The staff were so friendly and helpful! A special thanks to Lily and Yummy who helped us with wonderful suggestions of places to go, excellent restaurants and getting us taxis anytime we needed! The breakfasts were great and had lots of choices. The swimming pool was so refreshing and clean! We stayed here seven nights and we could have stayed longer! it really was our favorite hotel in Vietnam and we definitely recommend staying here!
Susan
Best stay of our two months in Asia
What a beautifully maintained property! And run by the kindest, most accommodating team. We booked for six nights...and extended. The food was great and served in pristine conditions. The pool is large with the perfect temperature and the hotel is located just a quick walk over the bridge from old town. Rooms are spotless and very comfortable, wifi reliably fast. We just can’t think of anything that needs improvement at this hotel!
Rupi
Easy and quick check on. Thanks to the great staff working at this property, you can’t ask for better service. They are wonderful with kids and show so much respect. We felt valued and welcomed. Quiet and able to walk to town. Thank you Yummy and Haley, and the rest of the staff for making great memories for my family. Hope to be back one day.
David
Wonderful Stay
Absolutely wonderful stay - Hotel
Staff were outstanding both professionally and very welcoming . They were without exception warm, enthusiastic and humorous
Spa was also excellent too offering a good service
Staff were outstanding both professionally and very welcoming . They were without exception warm, enthusiastic and humorous
Spa was also excellent too offering a good service
Erik
Great Hotel.
Really nice hotel. Service is fantastic. Pool is great. Location is good. It’s a 10 minute walk to the heart of old town Hoi An. My wife likes being away from the action and it’s perfect for her. I like the action and would have preferred to be in the old town. Happy wife, happy life.
Verified traveler
This was tucked away from old city center but near enough to walk. Staff was attentive, pleasant and accommodating. Enjoyed the courtesy bike as this is best way to tour old town. Buffet breakfast was excellent. Everything about this hotel was first rate.
Verified traveler
This hotel is so close to the old town, it was lovely to walk in and explore, especially the markets.
The hotel is lovely, with attractive clean rooms and outdoor pool. The staff are very friendly and helpful. A lovely place to base ourselves.
The hotel is lovely, with attractive clean rooms and outdoor pool. The staff are very friendly and helpful. A lovely place to base ourselves.
Catherine
Beautiful hotel!
We were very close to the old town. The workers at the reception desk gave us very good information and provided excellent service. The breakfast was wonderful. Our room was very comfortable and it’s a beautiful hotel. I would love to return here.
Verified traveler
The service is definitely 5-star!
Verified traveler
The property is very nice and new and the rooms were externally clean and spacious
Verified traveler
Very nice, new and clean hotel. The hotel staff is exceptional and friendly. Such a lovely welcome from Maya, and she helped us make arrangements to do all the things we wanted to do. Hoi An is a beautiful little town. It is a little bit of a walk to the old quarter but it’s nice to get away from the craziness.
Verified traveler
Great place to stay! Location is excellent as its away from the noise but still close to the old town which is awesome. Yummy and staff are amazing. So helpful and sincerely interested in you and your time in Hoi An! Would recommend for sure!
Verified traveler
Peaceful treasure.
Quiet.Clean and wonderful hotel. Amazing staff smiling always.
Great breakfast and short walk/stroll to the heart of Hoi An
Great breakfast and short walk/stroll to the heart of Hoi An
jennifer
Great friendly staff
Even Wished Me happy birthday and sang
Good breakfast
Even Wished Me happy birthday and sang
Good breakfast
Yash
Great Experience 10/10
Staff is very kind and helpful,being a vegetarian they specially prepared separate snacks for me each morning,near to the old town at walkable distance,they offer good amenities ,not to forget cycle.In all great experience 10/10
Andy
Must consider this hotel
The hotel is just over 1 year old and its condition is frlected in this rating. Staff are very pleasant, breakfast superb and location great.
David
The best little secret in Hoi An
Just perfect relax spot for the family between visiting the busy Hanoi and Ho Chi Minh. The food options at the hotel are great but really so much more to explore in the village. Use of the hotel bikes and also just a short walk into the main markets makes this a great spot to stay. The staff were extremely helpful and friendly.
David
A perfect chill in Hoi An
We just arrived from hectic Hanoi. The location of the Gem just over a small bridge only 5 minutes walk from main attractions makes this a perfect spot for a quiet and relaxing stay, the family enjoyed the pool. The staff were all so friendly and helpful.
Location & surroundings
Gem Riverside Hotel Hoi An
14 Luong Nhu Bich, Cam Nam, Hoi An, 4, Hoi An, Vietnam
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Gem Riverside Hotel Hoi An
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