Anantara Hoi An Resort

10/10

Exceptional

10 Mar 2026

Mark

Excellent hotel. Very helpful staff at reception and concierge. Art space food superb!

Partner

10/10

Exceptional

22 Feb 2026

Liora

Amazing service!!!

8/10

Excellent

19 Feb 2026

Michel

Very nice hotel, clean and cozy rooms. The team was warm and attentive.

Partner

10/10

Exceptional

13 Jan 2026

Valentin

Everything was amazing. The room, property and breakfast was incredible, but what really stood out was the exceptional service. Everyone was so attentive, warm, and kind. We will definitely be returning again.

Partner

10/10

Exceptional

29 Dec 2025

Diem

i did not use the spa because it's very expensive

10/10

Exceptional

27 Sep 2025

John

Warm and welcoming staff, a very happy stay.

Leisure Partner

10/10

Exceptional

08 Jul 2025

PETER

Great location

10/10

Exceptional

27 May 2025

Nicholas

Beautiful hotel, very friendly and attentive staff. Made our stay in Hoi An wonderful!

Leisure Partner

10/10

Exceptional

09 Apr 2025

Verified traveler

Excellent location on the edge of the Old Town. The staff were all extremely helpful and friendly. I was very impressed by the service.

Leisure Partner

10/10

Exceptional

21 Feb 2025

ann

Wonderful room facility and staff. Big shout out to Hong and Chau

Leisure Partner

10/10

Exceptional

15 Feb 2025

James

An excellent hotel in every way.

Leisure Partner

10/10

Exceptional

24 Oct 2024

Greta

Great stay!

Our stay was amazing and the location of this hotel is perfect for seeing the old Town of Hoi An. The service was great! Would highly recommend!

Friends_and_family Family

10/10

Exceptional

12 Aug 2024

Francois

Perfect location on the river and very close to the old town center

Leisure Family

10/10

Exceptional

28 Jul 2024

Hoo Wah

Great experience

10/10

Exceptional

29 Jun 2024

Jason

Excellent location. Great staff

Leisure Family

10/10

Exceptional

11 Jun 2024

shaun

A great old style property just outside the old town but within 5 minutes walking. The grounds are lovely and the staff are very friendly and helpful. My favourite place to stay in Hoi An

Leisure Partner

10/10

Exceptional

25 May 2024

Pedro

Amazing place!

Leisure Partner

10/10

Exceptional

08 Apr 2024

michael

Wonderful colonial era building with atmosphere. Good location and excellent staff.

Leisure Partner

10/10

Exceptional

24 Jan 2024

Mishna

The hotel was located perfectly so you could walk everywhere. The staff were very attentive. Breakfast options were fantastic too!

Leisure Partner

10/10

Exceptional

09 Aug 2023

Francois

Ideal location, extremely kind staff, very pleasant stay.

Leisure Partner

10/10

Exceptional

07 Aug 2023

Nancy

Best option in Hỏi An!

This property was just spectacular. The rooms were beautiful and had everything you could possibly need. We loved the little daybeds on the front balcony, a perfect nook to read a book. The pool area was also perfect for relaxing after a long day in the sun. We also ate at both of the restaurants, and found the food to be excellent. And the location is just ideal, far enough out of town to be away from all the noise, yet a quick bike ride into the heart of all the action.

Friends_and_family Family

10/10

Exceptional

27 Jul 2023

keshav

This property is unique in that it has beautiful grounds and large rooms, a superb location, and exceptional dining including great vegan options. The staff and management are very helpful. You will not regret staying here.

Leisure Self

10/10

Exceptional

16 Jul 2023

Kenneth Ping Wah

Superb hospitality and location. The staff are friendly, was proactive about our needs but not intrusive

Leisure Partner

10/10

Exceptional

26 Jun 2023

Shannon

Great hotel with wonderful staff. Definitely recommend this hotel with great views of the river.

Partner

10/10

Exceptional

10 Mar 2020

Peter

Location location location

This is an old and atmospheric hotel just a 6 minute walk to the old town of Hoi An. Very comfortable but you are really paying for the convenience. Rather better to stay here than in one of the new, huge hotels that dominate the coast from Da Nang south to Hoi An with shuttle buses etc etc. The road into town has undergone a facelift recently with some nice restaurants, bars and massage shops. My wife and I particularly liked the massage place directly opposite the hotel - cheap and friendly.

Partner

10/10

Exceptional

03 Mar 2020

Matthew

Great visit

The staff was amazing. We would stay again at this location.

Partner

10/10

Exceptional

16 Feb 2020

Mary Jo

Nice to come home tho this hotel.

Great location. Lovely hotel. Lovely staff.

Partner

10/10

Exceptional

28 Jan 2020

Verified traveler

Room was big and I like the split level, good TV programs, thoughtful accessories. Has everything you might need. Love the big bathroom and the small patio area to lounge. Sweet! Colonial architecture was a treat for the eyes. Location was fantastic right next the river and old town. The restaurant was nice, though they could definitely include many more vegetarian options, which were lacking and minimal. But loved the little, free Vietnamese \"pizza\" stand and the wait staff is super sweet and excellent without being in your face. A perfect experience!

Leisure Partner

10/10

Exceptional

27 Jan 2020

Robert

Best place in HOI AN.

Friends_and_family Family

10/10

Exceptional

21 Dec 2019

Verified traveler

Awesome hotel and city

We stayed in the Deluxe River View and had the best time. Great hotel. We loved it.

Partner

10/10

Exceptional

27 Oct 2019

Verified traveler

Excellent hotel close to the old town and some wonderful restaurants.

Leisure

10/10

Exceptional

29 Sep 2019

Verified traveler

Beautiful hotel. Friendly and inviting staff always keen to help and make our stay enjoyable and easy

Leisure

10/10

Exceptional

22 Aug 2019

Verified traveler

Very polite helpful staff. Beautiful, peaceful settings

Friends_and_family Partner

8/10

Excellent

20 Aug 2019

Verified traveler

Staff was friendly, food was good, spa service excellent. Don't like the structure of the complex or rooms. The resort is right in the middle of a busy street - not very resort feel. The pool is small and of V-shape - can't really swim there. The rooms have no windows except on the door side - that means when the door is closed, you are trapped indoor. And we did look at three types of rooms. They were all the same.

Leisure Partner

10/10

Exceptional

06 Aug 2019

Verified traveler

Beautiful, tranquil, Vietnamese hospitality.

We had a lovely few days here. The staff are wonderfully kind and patient. The rooms are pleasingly designed with a calm, tranquil feel. We switched rooms to an upper level river view after one night as there was a lot of footfall outside our original ground level room as it was by the pool area. The upper level room was calm and peaceful. Each riverview room has a little sitting area/patio with a ceiling fan that makes for a really relaxing nook. On our last night we arrived home late and tired after a busy day exploring Hoi An and when we got into bed we were surprised to find rather a lot of sand inside the sheets! It made for a very uncomfortable night of sleep and when we spoke to the management about this the next day they refunded us the payment for the night. It was very well-handled by the management team, as this isn't the level of comfort that they aspire to provide, or that one would expect from an Anantara property. The breakfast buffet is worth calling out especially, as it's small but perfectly formed and utterly delicious.
After we left the property we realised we had forgotten an errand at a shop just across the street, and the hotel staff were extremely kind in helping us complete the errand, even though we had already checked out. We were blown away by their kindness and helpfulness - true Vietnamese hospitality. All in all a wonderful stay, and probably the best place to stay in Hoi An.

Partner

10/10

Exceptional

18 Jun 2019

Verified traveler

The location of the hotel is superb. The staff are all very welcoming and accommodating, they were happy to help and to chat and were very informative about Hoi An and Vietnam. The room was lovely, very comfortable and a good size and serviced well. The little balcony outside the room was lovely, overlooking the river.

A few disappointments, we asked for a late check out and it was extended until 2pm, but we would be charged USD100 if we wanted it until 5pm. This was a Monday and we could clearly see, in the pool, in unused rooms and in the dining areas, that the hotel was practically empty, it would have cost the hotel nothing, but it would have been a simple and easy way to excel in customer service and consideration. I felt that the staff were following a rule and would not alter.

We were offered a late check out until 5pm if we arranged for a car to Da Nang airport through the hotel, but again, this was over USD100! We caught a taxi, large and air conditioned for USD25. The prices are not comparable.

Also, we ate in the riverside cafe, it is a superb location and the staff were very good. But the cost of the meal for two people was extortionate, especially the wine. The food was okay, but it didn't justify a bill of USD150!!! We didn't spend a third of that in the great restaurants in Hoi An, where the food was actually better.

We didn't try the spa, as again, it was very expensive. I appreciate that the hotel may need to charge higher rates, but when you h

Leisure Partner

10/10

Exceptional

27 May 2019

Verified traveler

Great hotel, wonderful location.

This is a great hotel, perfect location within walking distance to the old town and all the great places to eat and relax.
The breakfast provided was wonderful with an excellent selection.
Staff were friendly and very attentive.
The room was lovely and spacious. The pool was beautiful and clean.
The only criticism I have is the price of drinks at the hotel restaurant. A glass of wine was $18(Aus) for a $40 bottle of NZ wine and the beer was also expensive compared to other hotels we have stayed at.
The restaurant and bars were very quiet at the hotel. The night we ate there we were the only guests. I assume that other guests would have also found they were much better off eating outside the hotel.
The laundry fees were also very expensive at 5 times the cost of the local laundry’s just outside the hotel gates who washed and pressed our laundry professionally and returned within 24 hours.

Partner

10/10

Exceptional

22 May 2019

Verified traveler

This hotel thought and catered for everything. The attention to detail and all the little extras throughout the hotel combined with the beautiful staff makes this place very special. There’s a real sense of calm and relaxation throughout. The rooms are beautiful, great size and decorated beautifully with everything you need.

Leisure Partner

10/10

Exceptional

13 May 2019

Annette

Best in town

Perfect ..

Partner

10/10

Exceptional

05 May 2019

Verified traveler

Beautiful heritage style, beautifully maintained grounds, right on the river, great staff

Leisure Family

10/10

Exceptional

29 Apr 2019

Lynne

Lovely introduction to Hoi An

Great location, lovely staff - let down by breakfast.

Partner

10/10

Exceptional

14 Apr 2019

richard

great hotel

great hotel...an oasis near the busy Old Town.

Partner

10/10

Exceptional

12 Apr 2019

Verified traveler

One to return to

Very well located, comfortable hotel which combined modern comfort with traditional charm. Helpful, friendly staff. Only bad point was the buffet dinner in the riverside restaurant - very poor selection, poor quality food and greatly overpriced (very poor value for money).Breakfast and a la carte lunch was fine.

Partner

10/10

Exceptional

09 Apr 2019

Perry

Very impressed

The best hotel experience I have had in years, the staff could not have possibly been more accomdating to ensure our stay was as memorable as possible. We arrived early, checked out late and enjoyed every minute in between. We travel frequently and always like to try new places but we shall return here without question.

Partner

10/10

Exceptional

05 Apr 2019

Verified traveler

Relaxing

The staff was professional and welcoming. The food was fantastic, and we were impressed by the variety on display at the breakfast buffet. Great location, both by the river and walkable to everyone one could want in Hoi An.

Family

10/10

Exceptional

02 Apr 2019

Janelle

Beautiful oasis in busy Hoi An. Enjoyed the pool and the beautifully appointed rooms.

Leisure Friends

10/10

Exceptional

29 Mar 2019

Verified traveler

Amazing hotel and great service
Beautiful room with great amenities

Leisure

10/10

Exceptional

19 Mar 2019

Amanda

Well located to explore Hoi An

Wonderful relaxing experience. Fab hotel and facilities right next to the river and only a few steps from the old town if Hoi An. And they produced a birthday cake too, thank you highly recommend. Would definitely return here.

Friends

4/10

Poor

01 Mar 2019

JJ

The staff are mostly lovely, the property beautiful. The rooms have great porches for sitting outside. Hoi An is utterly charming. But three things marred our visit. There is no soundproofing between rooms. You hear every chair moved in the room above you, even light switches being flipped in the room next to you. At the front desk we tried to exchange a hundred-dollar bill, as we were out of cash. The staff refused because the bill had a tiny blue mark on it, and they said the bank would not accept it. (Fortunately, when we marched over to the bank, this turned out to be untrue.) Third, an overly zealous cleaner threw out my invisiline retainers. True, they are clear, but they are not really hard to miss. Now I am stuck without them for two months of travel.

Leisure Family

4/10

Poor

01 Mar 2019

Davis

Go if u have all rhe time in the world.

Hopeless front desk. Queue forming with 2 front desk staff. One spent 15 min to sell tour package. Shouldnt there be another tour desk table.
When checking into room, they take time to explain things that you dont need. I will not stay again.
I am a discovery member. No such issue in Thailand.

10/10

Exceptional

08 Jan 2019

Verified traveler

Friendliest staff we ever come across. We had a wonderful 4 night stay at Anantara and didn’t want to leave! - would highly recommend

Leisure Family

10/10

Exceptional

13 Nov 2018

Marty

Very pleasant hotel in the centre of the town, within easy walking distance of the historic old town, shopping and restaurants. Would stay there again.

10/10

Exceptional

22 Oct 2018

Stephanie

Fabulous stay

Absolutely delighted with our stay at Anantara! Great hotel. Book it, you won’t be sorry.

Partner

10/10

Exceptional

21 Oct 2018

thomas

Central resort

Two nights in Hoi An. Bed is really good, and we had the best nights sleep while in Vietnam. Loved the pool and the breakfast too. Free bikes came very handy for exploring the old city

Partner

8/10

Excellent

29 Sep 2018

Hannah

Overall lovely hotel

Lovely hotel overall. Pool was peaceful and great to cool down, not huge but perfect for what we needed. They are doing some refurbishments and some where located near our room so could hear that throughout they say. We also took a trip to My Son Ancient City with the hotel, thoroughly enjoyed it however it was quite pricey. The hotel transfers as well were very expensive.
Good location you can walk into the old quarter easily.

Partner

8/10

Excellent

25 Sep 2018

Hannah

Friendly staff and beautiful rooms. Pool very shallow and hard to get in/out of for older guests.

Family

8/10

Excellent

04 Sep 2018

Siew Chuan

Good idyllic resort near Ancient Town

It's located in a good location, within walking distance to Ancient Town. However, the pillows were a let-down, far too flat. The service is excellent, and the breakfast buffet spread is quite varied and tasty.

Friends

10/10

Exceptional

02 Sep 2018

Verified traveler

Great hotel and location with great people working there.

6/10

Pleasant

15 Aug 2018

Riaz

Good location, mediocre resort

Overall Trip was okay. Some amazing staff, some not so amazing staff. Resort rooms could be updated. AC was loud and rooms were noisy - lots of kids running around yelling and screaming in the morning. Better for families than couples.

Partner

10/10

Exceptional

30 Jul 2018

NightOwl

Nice hotel on river. Easy walking distance to market and old town sights. Good location for seeing Hoi An. Staff very helpful and friendly.

10/10

Exceptional

17 Jul 2018

Wade

From check in to check out, Anantara Hoi An Resort was a quite pleasant experience for me and my family - so much that we spent a lot of time at the resort hotel. The location alongside the river and next to old town Hoi An is excellent. Our rooms, particularly the beds, were quite comfortable. The swimming pool is large and well-maintained. The complementary breakfast and dining experience are outstanding.

10/10

Exceptional

02 Jul 2018

Jon

Fantastic property with excellent staff. The resort is not too big so has a more intimate feel and you become familiar with the staff. Would not hesitate to stay there again. Absolutely loved it and the location was great.

10/10

Exceptional

21 Jun 2018

Fishgirl

Beautiful hotel only minutes walk from the old town . Friendly staff , fabulous buffet breakfast with something to suit everyone.

6/10

Pleasant

11 Apr 2018

Stuart

Perfectly placed for old Hoi An market

This is our third stay at an Anantara hotel. We like what they do and what they offer in the way of facilities and decor. This hotel is right next to the Thu Bon River with very easy walking access to the old town and the market.
The hotel offers free yoga classes and a variety of craft activities, plus a range of paid spa treatments. At night, the grounds are lit up with lanterns strung through the trees which makes for a beautiful sight. It does seem to be popular with families, which we wish we had known (having left our grown up young adults at home).
Rooms are attended to twice a day and there are welcome gifts in your rooms on different nights. It is a very busy hotel and unfortunately, another hotel is being built immediately next door which made for a noisy stay sometimes. When you want to kick about at the pool and you have to content with dust clouds and drilling, it's not much fun!

10/10

Exceptional

01 Apr 2018

Emily

Hotel close to the ancient city

The room is big and nicely decorated. The coffee machine, however, was not working very well.

2/10

Poor

21 Mar 2018

Verified traveler

Waisted of time and money - not 5 stars

We had a bad stay at Anantara, and we are both suprised and very disappointed. We were treated very bad by staff in restaurant the first evening, we adressed this with the duty manager, and she + assistant manager said they would compensate and make sure it did not happen again - talk is cheap and this never happened. Spa staff are very sweet, spa treatments are okay normal level for Anantara except for pedi and manicure - those are really not professional. There is no attention to details they are preforming as a 5 Star hotel more like a 3 Star Tourist group hotel. And FYI The balcony in the room is a patio, not with the privacy of a balcony, everyone walks by your patio area. Before you go to Anantara HoiAn maybe lower your expectations to 3 Star hotel or consider to finder other options to avoid disappointment.

Family

8/10

Excellent

14 Mar 2018

Fluffy

Well run hotel and best located for HoiAn

The best hotel for Hoi An. Good location and the service at all levels were friendly, warm and efficient

Due to some constitution works next to the hotel the resort is not as peaceful and we had hoped. But to be fair to Anamtara it is out of their control.
It is a well run resort.
If you want to near the old town this is the best hotel money can buy.

10/10

Exceptional

10 Mar 2018

John

Rest and relaxation

Much needed rest and relaxation after hectic schedule in the north!

Partner

10/10

Exceptional

25 Feb 2018

rose

beautiful property.

the staff at the anantara were very accommodating and very friendly.
the river view room we were allocated was just gorgeous. the grounds were well manicured.
the breakfast was amazing.
i would definitely stay here again and again.
will be recommending this property to my friends and colleagues.
thank you to all the staff at the anantara.

10/10

Exceptional

25 Feb 2018

James

Excellent Hotel for Family in Hoi An

Staff at the Anantara were impeccable. Super friendly and helpful. Answered email inquiries before our arrival very promptly. Hotel setting is really nice and relaxing. Location is great; walking distance to market, old town, and Banh Mi Phuong!!!

Family

8/10

Excellent

24 Feb 2018

Verified traveler

Anantara Hoi An

The room was nice but very very dark. Put in more lights and brighter lights.

8/10

Excellent

17 Feb 2018

Jill

Nice place, lovely staff, quiet.

Resort is quite compact and was ok until it got really full over lunar new year, then the facilities only just coped I'd say like chairs around the pool. The bar was closed for renovations. Breakfast was good and included. Room was large with great bathroom. Bed was really soft, too soft for me also pillows same. Location beside river and flat walk to old Hoi An is ideal. It's a 500,000 dong taxi trip from the airport in Da Nang and takes about half an hour. The spa was about 6/10 for the prices charged. Overall this is a good place to stay, just watch the food and drink prices, they are a little high for the quality. It's a quiet place so not too exciting, no nightlife at all, few kids around, there's no kids club And lots of older couples. Staff were all lovely and helpful.

10/10

Exceptional

09 Feb 2018

PCF

Great hotel

This is a great hotel and in a perfect location. Can't recommend it highly enough.

Partner

10/10

Exceptional

28 Jan 2018

Mark

Excellent...

superb

Partner

8/10

Excellent

28 Jan 2018

Verified traveler

Close to old town Hoi An

The best thing about this hotel is it's location. It's an easy 5 minute walk to the old town.

8/10

Excellent

06 Nov 2017

Andrew

Sytlish hotel, pool let it down

Beautiful hotel, clean and tidy. Service was excellent.
a little expensive to eat and drink in the hotel, especially compared to just up the road.
The pool let this place down. Small, shallow, more like a cooling off plunge pool.

Family

10/10

Exceptional

22 Oct 2017

Bev

Perfection

We had a wonderful 3 night stay at the Anantara in Hoi An. This was our second time in Hoi An but our first at this resort. For us the location was perfect, close to the old town and overlooking the river. The staff were all lovely. They were very friendly, helpful and efficient. We had a small issue with lighting in our room and this was dealt with immediately. The room was fantastic, very spacious, a very comfortable bed and beautiful decor. It was very relaxing and we did not want to leave! The breakfast was also very good. We would certainly recommend this hotel and will stay here again.

Partner

8/10

Excellent

03 Aug 2017

irene

the best location in Hoi an.
breakfast very weak......

Partner

10/10

Exceptional

11 Apr 2017

chacha lk

Nice hotel, good staff

Best customer care, will want to come back. The staff were very kind, helpful and with pleasant personality.

10/10

Exceptional

26 Jan 2017

Verified traveler

Great Hotel

The hotel is well located close to the old town. The rooms are comfortable and well maintained. Breakfast was excellent. The service from hotel employees is truly wonderful. The friendly and attentive staff couldn't do enough for us. We would love to come back again

10/10

Exceptional

19 Jan 2017

bruce

Perfect

Everything was perfect. Nothing else to say.............

8/10

Excellent

15 Dec 2016

RW

Simply Beautiful

We had two nights in this beautiful hotel and and truly enjoyed our stay. The Anantara is located on the river and is a super location to explore the Old Quarter of Hoi An which is less than a 10 minute walk away. Believe me, this is a town where you want to walk and explore all the charming nooks and crannies Hoi An has to offer! We were given a wonderful room on the second floor where our personal patio area overlooked the marvelous pool. Inside the room we had a spacious sitting area, a very comfortable bed and a bathroom with the most wonderfully soft and enormous towels. The breakfast buffet each morning was terrific. This was probably the most expensive hotel during our two week vacation and unfortunately we waited till this point to do laundry. The few items we had done cost about $40 USD so I recommend looking at the laundry service which is located on the corner just across the street from the hotel. The staff at the hotel were professional, but a few lacked the warmth we had experienced in hotels elsewhere in our travels through Vietnam & Cambodia.

10/10

Exceptional

12 Oct 2016

Irene

Beautiful and relaxing!

Very friendly and welcoming. Lovely colonial style building on the river bank, easily walkable to Old Town (or via free bikes). Particularly good breakfast range of foods, and the pool was great to relax by given the heat.

8/10

Excellent

06 Oct 2016

Locky

Best place in Hoi An. Tranquil .

Don't stay anywhere else . This is the only place you want to stay. Has everything , walk everywhere , amazing staff

8/10

Excellent

26 Jul 2016

AA

Nice, relaxing hotel adjacent to old town

Perfect for a couple or family. Location very convienient yet outside of the busy area.

10/10

Exceptional

05 Jul 2016

Verified traveler

Fantastic

Had a great stay at the resort, very relaxing. The wifi could've been better and the gym could be a bit bigger but on the whole it was a wonderful getaway!

Family

10/10

Exceptional

25 Jun 2016

JB

Ideal place to stay in Hoï An

We had 7 wonderful nights at the Anantara. The staff was always very kind and caring. Ideally located on the banks of the river, the hotel allowed us to enjoy both the beautiful view and the refreshing breeze. Go for the river-view rooms on second floor, it's worth it. The hotel is also very close from the lively center. The spa and the pool were perfect to relax and enjoy this much needed break. Thanks again to the whole team. We highly recommend!

10/10

Exceptional

16 Jun 2016

Jenny

Lovely Hotel, very close to town, shops etc.

From the time we arrived until we left the staff could not do enough for us. We had our privacy if you wanted or could call on them anytime for assistance. The rooms were just beautiful and very clean. The gardens, pool area, restaurants ... I could go on and on. We had a fabulous time and so happy we chose to stay at Anantara.

8/10

Excellent

16 May 2016

KIM HING

Good resort.

We stay 3 nights with our friends. The staff were really helpful and friendly. Breakfast very good. We ready decided to come back again.

Family

10/10

Exceptional

13 May 2016

ANALIA

We had a great stay I this hotel. Superb breakfast. This is a top of the line hotel. I would stay here again if I come back to hoi an.

Family

10/10

Exceptional

19 Apr 2016

Belinda

Best hotel in Hoi An

The Anantara has made my stay in Hoi An a memorable one. The location and stunning amenities make it a fantastic choice. The included breakfast was plentiful and fresh. The Riverside Cafe has delicious food and good coffee. I was impressed with the staff as they were extremely helpful and friendly. I will stay at Anantara again.

10/10

Exceptional

16 Apr 2016

Errol

Excellent hotel close to Hoi An ancient city

Had friendly and excellent service. Outstanding breakfasts.

10/10

Exceptional

12 Mar 2016

Danielle

A True Gem on our Vietnam Adventure!

Great hotel. We would return and wish we had more days in Hoi An! Loved Loved Loved. Customer Service, Spa and Breakfast Amazing.

Partner

10/10

Exceptional

23 Jan 2016

kris

Great location close to town. Along the river.

We loved this hotel and it is our favorite on the trip so far. The staff were friendly, the buffet breakfast excellent, the pool delightful, the room fantastic. Walking distance to old town. The staff helped organize some day trips. The massage at the spa was excellent.

Partner

10/10

Exceptional

28 Nov 2015

Verified traveler

Excellent. Close to historic centre of Hoi An.

We really enjoyed our stay here. We were close to the historic centre of Hoi An yet could retreat to this haven for a cooling swim or a relaxing drink. The room was spacious and comfortable and the service was very good.

10/10

Exceptional

23 Aug 2015

Kim

Fabulous hotel in excellent location!

We've just spent a fabulous week at the Anantara. the staff were superb from my first email to checking-in, all though our stay and then on checking out a few days ago. Couldn't have been more helpful and eager to assist in any way to make sure we were happy and comfortable.
We were upgraded to a lovely very large room on the ground floor, where we walked out on the river. So peaceful and relaxing and even though the hotel appeared to be full at the weekends, it didn't seem like it. Our room was lovely, with a large and extremely comfortable bed and a fabulous bathroom, well kitted out with supplies.
Breakfasts were held upstairs overlooking the river, a fantastic choice of everything you could wish for including lots of lovely juices, carrot, cucumber, etc besides my all-time favourite water-melon.
We only ate twice at the hotel in the evening as there are so many excellent restaurants in the town, but each time was very impressed by the quality of food available. Loved the buffet which coincidentally was on our anniversary. Wonderful setting by the river with fabulous food, a fantastic evening.
The pool area was well maintained with beds all around mostly in the shade, they also had huge bean bag cushions on the grassy area to relax on, for those who wanted to lie in the sun for a while. The pool was quite warm, my only adverse comment maybe it could have done with being a few degrees cooler in these temps, but that wouldn't stop us staying there again - we'll be back!

10/10

Exceptional

01 Aug 2015

Suz

Excellent hotel, couldn't fault it in any way.

The location of the hotel is perfect. Its quiet with scenic views of the river, but only 5 minutes walk from the hustle and bustle of town. The pool is beautiful and although mainly quite shady this is very welcome given the heat. Our room was spacious and immaculate. The service was amazing. All the staff were very helpful,friendly and interested in what we were doing. The breakfast buffet was very good and sipping coffee on the terrace whilst watching the boats on the river was a great start to the day.
I would definitely recommend this hotel to anyone.

10/10

Exceptional

26 Jul 2015

Marnie B.

Perfect Luxury

This hotel thoroughly exceeded our expectations. We were celebrating our honeymoon and my husbands birthday and the hotel staff made us feel most welcome and very special. The transfers were excellent as was checkin, room service and turn down service. The staff even arranged a surprise birthday cake! The location is also perfect, a short walk from the centre of Hoi An.

Partner

10/10

Exceptional

29 Jun 2015

Verified traveler

Hoi An too many tourists

great hotel, great staff
Hoi An is now too developed to be fun, too many tourists. But the comfort of this hotel made it a fun visit

4/10

Poor

08 Jun 2015

Helen

Misleading marketing

We decided to stay at this hotel for our honeymoon after reading good reviews. We booked a junior river view suite with 'private terrace' but it was anything but private. It's actually just a little section outside your room that you can sit on the corridor while everyone walks past. The photos suggest you get your own balcony - but there is only one room in the hotel with this. This lack of privacy is the same as all rooms in the hotel. The lack of privacy also means you always have to have your blinds shut so you can't see the view anyway.
Most staff were friendly and helpful. However the corridor outside our room seemed to be where staff took their breaks so while we were trying to enjoy our terrace, staff were talking loudly on mobile phones in front of us or chatting to each other - which we felt was odd considering they could see we were trying to enjoy the view.
The hotel tries hard to sell its services - we were offered at least six times to have a private dining experience. The prices are very inflated. They offer an airport transfer for $90 but a taxi cost us $20.
The rooms are nice and clean.