Name: Zen Boutique Villa Hoi An
Address: 87 Ly Thuong Kiet Son Phong, Hoi An, 560000, VN

10/10

Exceptional

09 Jun 2026

Jackie

Lovely small hotel, with excellent staff. And the pool was a godsend!

Friends

6/10

Pleasant

23 Mar 2026

Allyson

The hotel was fine, the room was spacious and clean. The staff was frustrating though. At check in they asked if was going to pay with a credit card or cash, when I said credit card they said no and told me I needed to go to the ATM. They just kept telling me no saying credit cards were too expensive for them. With no consideration that ATMs were expensive for me. Then they gave me a 10 minute sales pitch for different shops and tours. When I tried to interrupt to say I had already booked the tours I wanted, they didn't care and just kept going. And they kept trying to sell me something every time they saw me. I had to avoid the reception area to get some peace. And then at check out they again tried to tell me no when I wanted to use me card. I was only able to check out after I gave them all the cash I had and then they let me use my card for the rest. Overall, nice hotel, but overwhelming staff.

Self

10/10

Exceptional

04 Jul 2025

Kevin

Very nice

Leisure

10/10

Exceptional

26 May 2025

MARIA

Excellent, the best place to stay in Hoi An, wonderful and peaceful place

Leisure Self

10/10

Exceptional

18 Apr 2025

vuiyong

Love the place and the staffs who attend your needs when ask for help. Excellent breakfast! Would definitely recommended for friends and family.

Leisure Partner

10/10

Exceptional

17 Apr 2025

vuiyong

Excellent breakfast! Friendly and knowledgeable staffs who give excellent information for all the needs for an enjoyable staying in Hoi An. Will definitely recommend for friends and family. Thank you!

Leisure Partner

10/10

Exceptional

16 Feb 2025

Erika

Lovely stay- thank you!

I loved my stay at Zen Villa. So peaceful and relaxing. Vie did everything she could to make me feel comfortable-got me a fresh vegan Bahn mi for my breakfast every morning and ensured I had some soy milk for my coffee. The room is very comfortable and the bed nice and big. The bikes need a refresh as the breaks didn’t work well and the chain came off but all in all ok. Location was good.

Self

10/10

Exceptional

30 Jan 2025

Untamed

The property is small (only a few rooms) which gives it a cozy vibe. The staff is amazing and very accommodating… they went out of their way multiple times to make our stay more enjoyable.
The rooms are big, clean and the bed is super comfortable. The only problem with this hotel is it gets a bit too cold in winter. The property in general would be much better in summer, as everything is “open”. the pool is beautiful but too cold to swim. (Common occurrence in Vietnam).

The location is great! The breakfast is very tasty and great quality- my only suggestion would be to add a few more options.

Overall, we were very happy with our stay!
Thank you

Leisure Family_with_children

10/10

Exceptional

02 Nov 2024

Pam

Really a lovely place to relaxed, nicely designed, I wish I had stayed longer.

Leisure Self

10/10

Exceptional

13 Aug 2024

Kim-Patrick

A little gem within easy reach of Old Town. Delightful staff. Simple but delicious breakfast options. Lovely pool. Free bicycles available. Very close to local restaurants & shops. Good size & comfy bed. Highly recommended.

Leisure Partner

10/10

Exceptional

19 Jun 2024

Harrison

Amazing staff and beautiful villa. Great value for money

Partner

10/10

Exceptional

17 Jun 2024

Chris

Wow, it will be hard for any hotel to top our experience here. If you are looking for a unique, luxurious, and beautiful place to stay in Hoi An for a reasonable price, this is it! The staff were thoughtful and welcoming and because they were a small team the customer service felt extremely personal. The location is fantastic for accessing the ancient town or the beach but is far enough away to be very peaceful. The rice fields nearby are gorgeous at sunset and I highly recommend riding the free bicycles or very cheap motorbike rental that the hotel provides through them. Also: delicious breakfast, great local recommendations, easy airport transfer arrangements, and quality laundry service! Couldn’t ask for more.

Leisure Partner

10/10

Exceptional

11 Jun 2024

Frank

Zen boutique Villa is a charming little hotel.
Our room (202) was large with a generous balcony.
The daily breakfasts were fresh and full of flavour, based on local cuisine – very, very good.
What we loved most were the staff; genuine, helpful, warm and friendly. Just Lovely people.
We staid nine days and we will be back.
Franco, Jane and Lilli Trobbiani

Leisure Family

10/10

Exceptional

25 May 2024

Evan

Vy and Huong were absolutely amazing and delightful. What a beautiful way to get settled by talking to genuinely sweet staff. The property was quaint and cozy and just what we wanted. The pool was beautiful and nice to relax in. Close enough to Old Town but still quiet and removed so as to easily enjoy our experience. The breakfasts were exceptional. We absolutely intend to stay here again!

Leisure Partner

10/10

Exceptional

14 Mar 2024

Risa

旧市街から歩いて10分ほどで田園風景がすぐ横に広がる静かな場所にあるこのホテル、とてもおすすめです！お部屋も綺麗でスタッフもとても親切で朝食もすごくおいしかったです。自転車も無料で借りられるので、緑溢れる田園内をのんびりサイクリングすることもできました。とてもリラックスできてまた次ホイアンに来たらZen Hotelに宿泊しようと思います。

Leisure Family

10/10

Exceptional

29 Feb 2024

Neil

Great place to stay in Hoi An

Great stay. Great Breakfast. Comfortable room Great location, quiet location but walkable in about 15 mins to old town. Free bikes to go to beach and explore local countryside. Friendly staff to help with transfers and trips if required.

10/10

Exceptional

20 Feb 2024

Ralph

10/10

Amazing experience, best hotel experience thus far on our travels

Partner

10/10

Exceptional

21 Jan 2024

Nicole

I LOVED the mango pancakes!

Leisure Family_with_children

10/10

Exceptional

16 Nov 2023

Lana

Excellent stay!! The most beautiful and attentive staff, spacious rooms, very clean, walking distance to the bustling old town or you can ride to town with free bikes provided.
Breakfast was delicious with large servings.
They organized transport to and from danang, helped organize tours and spa treatments.

Cannot fault the service or stay at all!! Just perfect.

Leisure Partner

10/10

Exceptional

15 Sep 2023

L Claire D

This was an amazing stay. The owners are a small family and the staff was very quiet, polite, and accommodating. The breakfast was included and was substantial with fresh fruit every morning. The rooms was very cosy and clean. The pool was well maintained and refreshing. We would definitely return here on our next trip to Hoi An. An easy 15 minutes walk along the river to Old Town and so many dining options within walking distance.

Leisure Partner

10/10

Exceptional

05 Sep 2023

KAAN

Thanks

Zen exceeded any and all expectations. They certainly added to my experience in Hoi An.

Self

10/10

Exceptional

05 Aug 2023

JEFFRY

Highly recommended!

The hotel located about 45 minutes from DANANG airport but they can arrange pick up for about $19 in private car.
This hotel is close to the old town in Hoi An, clean and big room.
The staffs are super friendly.

Partner

10/10

Exceptional

15 May 2023

gary

Excellent stay. Very friendly helpful staff and owners. Felt more like staying in someone's home, who care about you and their property.
Breakfast was included and outstanding. I'll be going back.

Leisure Self

10/10

Exceptional

10 Oct 2022

Adam

Neat boutique villa

All staff very friendly and helpful. Vy is a gem.

10/10

Exceptional

03 Jul 2022

Thomas

Very friendly staff, wonderful breakfast included. Arranged a motor bike rental for me (it was dropped off / picked up - zero hassle). Gave great advice. Location is walking distance to Old Town Hanoi and beach. Free bicycle usage (I used it many times).

Business_and_leisure Self

8/10

Excellent

14 Mar 2020

Verified traveler

The room was very spacious and clean. Quiet. Staff very helpful with getting tickets, taxi etc..Excellent breakfast options.

Leisure Partner

10/10

Exceptional

28 Feb 2020

Andy

Zen is definitely the right name for this boutique

Wow what a beautiful boutique Zen is! We stayed 4 nights and truly loved it. The styling is the best we saw in Vietnam, the bedroom was so relaxing and the bed (mattress, pillows, duvet) made for a perfect nights sleep. Breakfast was a delicious and colourful feast which we looked forward to each day. Good WiFi connection and we used the free bicycles to cycle to the coconut baskets. Nice 20 minute walk into the old town area. Perfect location, you won’t regret staying here. Seemed like a family business and we were always greeted but them.

Partner

10/10

Exceptional

20 Feb 2020

JJ

Amazing stay. Clean rooms with a beautiful zen-like design, nice bathrooms, and the breakfast was amazing. Service is impeccable, as we got a lot of recommendations on what to do in Hoi An! The location is a bit further from ancient town (15 min walk) but they provide free bikes for you!

Overall very relaxing and perfect.

Leisure Partner

10/10

Exceptional

27 Jan 2020

Verified traveler

Wonderful villa to get relaxed. Staff they all wonderful. They always go an extra mile to help you out. Thank you for making us have a great time with you. Diego & Joyce.

Leisure Partner

10/10

Exceptional

27 Jan 2020

Verified traveler

Clean, simple. Excellent value! This place had what we needed!

Leisure Friends

10/10

Exceptional

21 Jan 2020

Anna

Great little gem!

We loved our stay here. It is on a pretty quiet street. The rooms are huge, with very comfortable beds. We found the staff to be very helpful, especially Will at the reception desk. The breakfast was very good, and varied a bit each day. The bikes are in good condition, which we used to go to the beach and ride around the rice fields.

Partner

10/10

Exceptional

13 Jan 2020

Myrna

We had a wonderful stay in this hotel. The breakfast is very good and the service excellent.
It’s a walking distance to the night market and other attractions in the old town.
I would highly recommend this hotel while in Hoi An.

Friends_and_family Family

8/10

Excellent

09 Jan 2020

Yuko

Excellent hotel

The staff was very friendly and sincere. We will stay again if we have a chance.

Partner

10/10

Exceptional

04 Jan 2020

Duncan

Extremely Pleasant Stay

From arrival, right through the 3 nights we had at \"Zen\" All the staff were Very personal, caring and attentive to any & All queries and questions we had.
This is our 3rd long term holiday in Vietnam & this would be our Best Experience here & amongst our World travels.
Vy at the front desk and greeted is each morning and proved to be Amazing.
Both Larh & Vien backed Vy up as a No 1 Experience
Thank you All.

Partner

10/10

Exceptional

14 Nov 2019

Verified traveler

Lovely stay

Very helpful staff, suggested good tours and helped us arrange our onward travel. Clean and modern room and very good breakfast. Quiet room, about 20min walk to centre of old town/ river

Partner

10/10

Exceptional

21 Oct 2019

Verified traveler

Good location / view / private / food / staff / room

Business_and_leisure Friends

10/10

Exceptional

04 Oct 2019

Verified traveler

Clean and Comfortable

Amazing stay! Beds were the comfiest I’ve had in all of Vietnam and rooms were spacious and clean. Service was hit or miss depending on who you got, but that being said, still worth the book.

Self

8/10

Excellent

26 Sep 2019

Verified traveler

We really loved this hotel, the pictures are accurate and the cleanliness was stellar. Breakfast is very good with western and local options. The pool is large and relaxing after a day trekking through the ancient village. As for the service it was divided, Thuong was amazingly informative and very helpful down to every detail, as well as explaining to us his Vietnamese culture, traditions and lifestyle. Vy on the other hand was good at booking tours but lacked the fine detail that left a few of are outings less than perfect. And be careful if you book the hotel private driver for trips to Bana Hills or the airport they understand Next to no english. Upon exit however l think they dropped the ball checked out at 12 and informed them that are luggage need a bellman, waited in lobby 30 minutes and no luggage. So just a heads up, you may need to carry your own luggage up and down 4 flights of stairs, but once again l think if Thoung would have been working during are check out it would have been taken care of.

Regardless, l would still recommend this hotel and would stay again.

Leisure Partner

10/10

Exceptional

14 Sep 2019

Edward

Find your inner Zen

It was amazing great staff,great location and magnificent establishment. The hotel is an easy walk to the main part of town but far enough away to avoid the hustle and bustle.
Stayed 6 nights was the best place by far.

8/10

Excellent

21 Aug 2019

Verified traveler

The room was spacious, good breakfast. Although the staff always had higher rates, if asked to book additional services, like spa or bus booking or laundry. Do not listen to their reviews about places around, and do your research beforehand.

Leisure Self

6/10

Pleasant

03 Aug 2019

Verified traveler

Room is very good size. No shelf for shower gel n shampoo in shower. Had to put on the flr. Requested for checkout at 1 instead of 12 on last day. Was told it was not possible because hotel was fully booked but the type of room we stayed in was still available for booking on hotels.com for that day.

Family

10/10

Exceptional

19 May 2019

Verified traveler

The hotel was great an oasis of calm. For my budget it was amazing. It is a 20min walk from the center which for me was no problem. The room and bathroom was great. I planned to stay one night but ended up staying four. The breakfast was fresh fruit and a host of other delights which changed daily. The staff are also so helpful and keen to make your stay pleasant. Highly recommend!

Leisure

10/10

Exceptional

19 May 2019

Verified traveler

5 star accommodation, amazing staff who are so friendly & helpful, nothing was too much bother for them. Breakfasts were fabulous.
A 15 min walk to the centre of town. Good restaurants within a 5 min walk from B&B
We extended our stay so that we could indulge in this lovely place a ltlle longer. Thank you Vin & staff

Leisure Partner

8/10

Excellent

02 Apr 2019

Verified traveler

Beautifully presented. The swimming pool. Location. Decor, outlook from some rooms Boutique size

Leisure Partner

6/10

Pleasant

18 Jan 2019

Paul

Good hotel with so much potential

Lovely little Boutique Hotel
Good location
Very Friendly and Welcoming Staff
Good facilities
Lovely room, but this was all spoilt because there was damp in the room, which didn’t smell nice and actually affected my asthma

Partner

10/10

Exceptional

01 Dec 2018

Emily

Book the room with the bathtub!

I booked the nicest room, mostly for the bathtub! It didn’t disappoint. The bed was comfortable, and the bedding was phenomenal - soft sheets, fluffy duvet and pillows.

The breakfasts were very good - so much food! Pool looked lovely although I didn't use it due to the weather. It was great to be able to borrow a book from the little library.

I booked a few things through the hotel. One was a $10 tour to My Son that I do not recommend - huge group of 60 people, obnoxious guide, poor lunch on a boring boat ride. You get what you pay for - next time I would happily spend twice that for the smaller tour. But don’t miss My Son - it’s incredible! I also did the Bay May Eco cooking class which I enjoyed - ask if you can be in Hi’s group. I was picked up for that class early so make sure you are ready before the time they tell you. Lastly, the hotel arranged a car to take me to the airport for a good price.

The location wasn’t as quiet as I thought it would be, but not a huge deal. I think I might consider staying closer to the old town if I were to return. It’s not a long walk, unless you do it a few times a day or in the rain. :) It all depends on the length of your stay, your activities and your priorities. The Hotel does have bicycles you can borrow and taxis are cheap, to be fair.

I do think two things were missing for a hotel of this caliber: each room should be equipped with robes and a big umbrella. Those are my only suggestions for improvement.

10/10

Exceptional

14 Nov 2018

Lou

This was our favourite hotel in Vietnam. There is a nice pool which is under cover. The breakfast was very good & the rooms spacious & clean. We got upgraded from superior to a deluxe room when we arrived. It had a huge bathroom & balcony & was very comfortable. All the staff were very friendly & went out of their way to help us. Would definitely recommend a stay here. Its about 10-15 min walk to the old town.

8/10

Excellent

30 Oct 2018

Jennifer

Location is great, fairly close to everything! Service was great and really enjoyed the stay at ZEN

Partner

8/10

Excellent

03 Jun 2018

KA WING

New cozy Zen hotel

This new hotel is cozy and comfort! Staff are nice and helpful, guiding the things to do in Hoi An. The breakfast is definitely a surprise, yummy and full. Can take a 15mins walk to the old town of Hoi an.

Partner

10/10

Exceptional

27 May 2018

Elaine

clean and beautiful hotel, nice staff, convenient location, good breakfast, can book tour and taxi with a cheaper price through the hotel, had a good stay there