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Accommodation only. Meals are usually not included.
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8.0/10Excellent123 Reviews
Cleanliness9.2/10 9.2
Service7.2/10 7.2
Comfort8.8/10 8.8
Condition8.6/10 8.6
Neighborhood9.4/10 9.4
Amenities7.0/10 7.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Bergamo Inn 43
Bergamo Inn 43 is located in Lower Town and convenient to the Funicular. It is only 200 meters from the Donizetti Theater, 500 meters from the Congress Center and 1. 8 km from the Atleti Azzurri d'Italia Stadium.
It is your ideal stay: all our rooms are equipped with a coffee machine, air conditioning, flat-screen TV and a private bathroom with hairdryer and complimentary toiletries.
Bergamo Inn 43 is a guest house, it does not offer breakfast but nearby there are bars where you can have a rich breakfast. The reception is not open.
The property will send by e-mail, two days before guest check-in, all the information needed to access the facility, more precisely a link to make check-in and payment online (total ammount or city tax) in order to receive a code to open the main gate and the assigned room.
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Regional Code: 016024-FOR-00253
A stay at Bergamo Inn 43 places you in the heart of Bergamo, steps from Convento e Chiesa dei santi Bartolomeo e Stefano and Teatro Donizetti.
This guesthouse is 0.1 mi (0.2 km) from La Chiesa di S. S. Alessandro e Vincenzo and 0.1 mi (0.2 km) from Chiesa di San Bartolomeo. Make yourself at home in one of the 17 guestrooms featuring minibars and LED televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and luggage storage.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No front desk
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 5
Pet max weight (per pet) in lb is 11
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
- An effective city/local tax rate of 7.00 percent will be charged
We have included all charges provided to us by the property.
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You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools. Guests will receive a text message with special check-in instructions and access codes on the day of their arrival.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 016024-FOR-00253, IT016024B4VBUQDZPS
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Minimal age
18
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Spoken Language
English
Italian
French
Romanian
Spanish
Nearby attractions
Convento e Chiesa dei santi Bartolomeo e Stefano
0.1 km / 0.1 mi
Teatro Donizetti
0.1 km / 0.1 mi
La Chiesa di S. S. Alessandro e Vincenzo
0.2 km / 0.1 mi
Chiesa di San Bartolomeo
0.2 km / 0.1 mi
Piazza Matteotti
0.2 km / 0.1 mi
Largo Porta Nuova
0.3 km / 0.2 mi
Via XX Settembre
0.4 km / 0.2 mi
Centro Congressi Giovanni XXIII
0.6 km / 0.4 mi
Caprotti Park
0.6 km / 0.4 mi
Chiesa del Santo Spirito
0.6 km / 0.4 mi
Piazza Pontida
0.7 km / 0.4 mi
Matris Domini Monastery
0.7 km / 0.4 mi
Chiesa di San Bernardino
0.7 km / 0.4 mi
Adriano Bernareggi Museum
0.8 km / 0.5 mi
Parco Suardi
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2018
- Total number of rooms: 17
- aparthotel
- MasterCard
- Visa
- Maestro
- Visa Electrón
- Small pets allowed (under 5 kg)
- Key Collection
- Check-in hour
- Check-out hour
- Wi-fi
Show 10 more facilities & services
- Air conditioning in public areas
- Smoke detector
- Lift access
- Luggage room
- Towels and bed linen
- Deposit on arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Credit card is compulsory as a deposit, no deposit in cash is accepted
- Self check-in
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
DOUBLE DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room GARDEN VIEWRoom • GARDEN VIEWROO.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
Room GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CLASSIC CITY VIEWRoom • CLASSIC CITY VIEWROO.AS-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
Room CLASSIC CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CLASSICRoom • CLASSICROO.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
Room CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 14 m²DBL.AS
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
DOUBLE CLASSIC
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 14 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE SUPERIORTRIPLE • SUPERIOR • 1 Bedroom • 20 m²TPL.SU
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Disability-friendly bathroom
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
TRIPLE SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TPL.SU
Room amenities
- Wi-fi
- Disability-friendly bathroom
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 15 m²DBL.DX
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
DOUBLE DELUXE
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
DOUBLE CLASSIC QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBergamo Inn 43
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Bergamo Inn 43
50
reviews shown
Tarryl
The fridge didn’t work and after being notified immediately when we first arrived, they did nothing about it in the three days we were there.
We also had a missing curtain on our window, so even if we wanted to close our window to stop the sunlight coming in first thing in the morning, the one curtain that was present for Im not to cover the window.
I made the Attendent to wear a both issues immediately, and nothing was done about it.
We also had a missing curtain on our window, so even if we wanted to close our window to stop the sunlight coming in first thing in the morning, the one curtain that was present for Im not to cover the window.
I made the Attendent to wear a both issues immediately, and nothing was done about it.
Ana
We really liked the room and the location. Unfortunately we had problems getting into our room everyday. The day of arrival the code sent to us got us into the building but it took us 20 minutes to get into the room as there was a problem with the code and the link and the pad and no one to assist despite their message that there would be someone on site. Also called the phone listed and nobody answered. On day two we had same problem and the handyman on third floor was able to fix it after great difficulty and frustration. Next day same issue and nobody to help. We will not use this facility ever again given the continuous problem and worry of not being able to access our room. We were on vacation hoping to relax. This is very poor management of this property.
Gerard
There's no staff onsite but access & check-in was seamless. It's easy to find & in pretty cool part of town, plenty of bars & cafes close by.
A
Checking in was a nightmare.
Spoken to as if I am stupid.
No instructions sent before during or after.
It took an hour to enter the front and then into the room itself. Very poor availability of staff to help over the phone.
Spoken to as if I am stupid.
No instructions sent before during or after.
It took an hour to enter the front and then into the room itself. Very poor availability of staff to help over the phone.
Eric
The property was in a great location and spotless clean. Unfortunately there was only one bath towel provided and no glasses or cups even though there was a fridge to put drinks in
Duawn
I never received a key, passcode, or room number to enter or get to my room. I spent 30 minutes filling out the online check in on their website to not be able to get any information regarding my room. I highly recommend any nearby hotel with actual hotel reception that can help and assist.
Erika
Great location, communication, access to restaurants, shopping, culture.train station, highly recommended
Bethany
The hotel was in a good location but lots of people hanging around on the streets around the hotel late at night which made me feel uncomfortable. Hard to get into the property as the instructions were sent in italian with no option of translating it. The room itself was lovely and just what I was after. Clean and cosy
bruno
Not an hotel it is like a rbnb
Alison
Lovely room and easy access
Karen
Great stay
Great online check in. Key pad entry to building and room so felt safe. Room was lovely, modern, v comfy bed, lovely bathroom and shower. All v clean.
Lift to room for cases.
Great location, 10 min walk from train station and v close to the best little icecream place on the next street
Lift to room for cases.
Great location, 10 min walk from train station and v close to the best little icecream place on the next street
Michelle
Hard to check in.
Maintenance man in our room during our stay
Was clean and comfortable besides
Maintenance man in our room during our stay
Was clean and comfortable besides
Inga
A little bit far walking from the ugly train station, but definitely worth it. Great location with beautiful view from our room. Nice, simple design, very clean. Only the shower door were very noisy to close. Otherwise everything about this place was perfect.
Melanie
Romantic Weekend
Disappointed upon arrival that the bathroom had been neglected. No shower get or hand soap. Also the toilet roll was empty. I did want to shower as it was 10pm when we arrived. The next morning I spoke to the cleaner to rectify this.
Other than that lovely room & great location
Other than that lovely room & great location
David
Nice room shame about the check in
Check in poor. Couldn't drop off a case early. Had to fill complicated online form at the last minute to get room number and access code. Non attended reception.
When got the code it didn't work. Took 35 minutes to check in. Room good though, modern and well located
When got the code it didn't work. Took 35 minutes to check in. Room good though, modern and well located
Paolo
There is no reception, you use a code to access the building and your room.
RICHARD
Not a hotel just rooms to let with poor service
I booked this place long before staying when Covid was bad so having a contactless check in seemed ok. It i sn’t. There is no one to deal with any problems and their attitude is poor when they show up the next day. On arrival you are greeted by a pitch black corridor with no lights on until you enter it. There could be someone in it waiting but you can’t see at all. The room was hot when we arrived in the afternoon and the air conditioner was off. We turned it on but the air conditioner was very weak and unable to cool the room. Their response was you can set the thermostat to whatever you want and it blows cool air if you stand under it so what’s your problem. It just couldn’t cool the relatively large room. We had to open the window to cool the place down at around 11 PM after being tired of sweating and calling them. The tv didn’t work properly either but I didn’t even attempt to deal with them on that. After one night we just left and went elsewhere.
Verified traveler
Great hotel despite a few areas of improvement
The Bergamo Inn 43 is in a great location, the room was spacious and well-equipped, and the space very clean. There were a few growth areas to note:
- the pre-check-in took a few tries as the system required an Italian tax id# which I don't possess
-we only received refills on our coffee capsules one of out of two days
-we ran out of toilet paper the last day
- we thought reception was supposed to be onsite but we never saw anyone (had a couple of questions)
-we couldn't leave our bags at the hotel while we explored before our departure flight (no one to ask about this because the staff wasn't available over the weekend to respond to questions onsite or via telephone/email
- the pre-check-in took a few tries as the system required an Italian tax id# which I don't possess
-we only received refills on our coffee capsules one of out of two days
-we ran out of toilet paper the last day
- we thought reception was supposed to be onsite but we never saw anyone (had a couple of questions)
-we couldn't leave our bags at the hotel while we explored before our departure flight (no one to ask about this because the staff wasn't available over the weekend to respond to questions onsite or via telephone/email
Ivan
Check-in is an issue
Checkin is a real issue.The link they send doesn't work, you have to call, receive another link, complete a lot of information, finally you recive the access code that doesn't work, call again....So, my vacation time remain shorter.
Andreas
Good stay, very high tech accommodation. Located in the center of a beautiful city that you can explore by foot.
Alberto
Clean, modern, well situated, well priced.
Bernard
3rd and not last stay. Perfect.
just great, as usual. Walking distance from the old city, quiet, spacious, clean... what else ?
Ah yes, excellent breakfast just down the stairs, on the right upon leaving !
Ah yes, excellent breakfast just down the stairs, on the right upon leaving !
Chiara
Nice room, quiet and clean in the center of Bergamo. Staff was kind and quick. Very close to train station and airport shuttles .
Magdalena
Perfect place in bergamo
Very nice and modern room in a beautiful old but renovated building.
Tracy
Parking a bit strained, but worth it
Location was a little hard to get to as they had very little parking, so we found a garage 2 blocks away and walked. Luckily it was beautiful weather ( no rain ) Hotel itself is fabulous and the restaurant beneath it was excellent
Verified traveler
I requested a superior room for two adults and specified that two beds were available and was offered a queen bed and a single bed which I was happy with. However on arrival and without any explanation at reception I found that there was only a queen bed and a sofa. No single bed was present or available. The management insisted that the sofa was a single bed.I have taken photos of the sofa. I was staying for one week and it was totally unacceptable to expect an adult to sleep on a very hard and low sofa
Andy
Modern, Clean, Very Friendly!
You would never know it was there but once inside it is the epitome of class. Everything was spotless and high tech and the reception, while simple, was extremely friendly and spoke excellent english. Late check in process was a breeze too. Will definitely return if I am ever nearby again!
Jan
all good, but could be better
Room is clean and big. BUT / airconditioning cannot be set OFF, so you gotta sleep with constant hummimg sound, window cannot be fully curtained so a lot of light from outside, in shower you dont have anything to put your soap and shampoo while showering. slippers would be nice.
JEnnifer
it was perfect, and we'd stay there again
Arkadi
Debiterade mig dubbelt. Deras kundservice är helt stängd under helgen
Irene
La habitación era cómoda y limpia. La ubicación perfecta. 100% recomendable.
Lena
Hotellet är obemannat vilket gör att der inte går att ge betyg för servcie. Vi träffade inte någon människa alls. Du registrerar dig i förväg och får en kod som gör att du kommer in genom dörren både i entren och till ditt rum. Det är väldigt smidigt om du inte vill stå och köa i en reception. En av våra vänner hade inte fått någon kod i förväg men någon svarade på angivet telefonnummer och ordnade det hela via Whatsup inom några minuter. Förbered dig innan du är framme så går det supersmidigt att ta sig in. Det finns trevliga frukostställen i närheten så det gör inget att frukost inte ingår.
Hotellet har ett perfekt läge bara några minuter från Bergbanan mot Gamla Stan. Vi är jättenöjda.
Hotellet har ett perfekt läge bara några minuter från Bergbanan mot Gamla Stan. Vi är jättenöjda.
Jesse-Julius
Hotellin sijainti oli hyvä, hotellin sängyt olivat omaan makuun liian kovia.
Hotellissa oli liian vähän tarjolla pyyhkeitä.
Vahvistuskoodi kesti saada hotelliin.
Hotellissa oli liian vähän tarjolla pyyhkeitä.
Vahvistuskoodi kesti saada hotelliin.
Eduardo Jose
Recomendable
Excelente habitación, limpieza y servicio. Está todo automatizado, no hemos tenido contacto con ningun empleado. Muy buena ubicacion en la ciudad baja
Jean-Claude
perfect
Yolanthe
Het was prima!
Verified traveler
door codes never worked
Verified traveler
Mukava huone
Hyvä sijainti, siisti ja tilava huone. Huoneessa oli pieni jääkaappu (tyhjä) ja kassakaappi.
Sisäänkirjautumisjärjestelmästä pieni miinus. Majoituskohteessa ei ole henkilökuntaa paikan päällä, joten check-in piti tehdä etukäteen netissä. Huoneeseen pääsi periaatteessa sisään numerokoodilla tai qr-koodilla. Numerokoodi ei toiminut ja qr-koodi avasi oven pienellä viivellä. Myös naapurihuoneen asukkailla tuntui olevan vaikeuksia ovikoodin kanssa.
Sisäänkirjautumisjärjestelmästä pieni miinus. Majoituskohteessa ei ole henkilökuntaa paikan päällä, joten check-in piti tehdä etukäteen netissä. Huoneeseen pääsi periaatteessa sisään numerokoodilla tai qr-koodilla. Numerokoodi ei toiminut ja qr-koodi avasi oven pienellä viivellä. Myös naapurihuoneen asukkailla tuntui olevan vaikeuksia ovikoodin kanssa.
Johan
We had a horrible experience with this hotel. They never sent us the access code for our room, so we had to contact them on WhatsApp before we could access the building.
When we finally got to our room we discovered that the air conditioning wasn’t working (yes, we had closed all doors/windows). We contacted them again on WhatsApp, but only got a “Sorry, nothing we can do about that” in reply. The room was 28 degrees Celsius through most of the night. Having the windows open wasn’t really an option either because of the loud nightlife and music on the street below.
Since they don’t have a manned reception they also don’t have any secure luggage storage. We had do drag our bags in the summer heat to a paid storage box facility 10 minute away from the hotel, of course at an extra expensive. Based on the poor communication and indifference to our guests experience, I wouldn’t recommend this hotel to anyone.
When we finally got to our room we discovered that the air conditioning wasn’t working (yes, we had closed all doors/windows). We contacted them again on WhatsApp, but only got a “Sorry, nothing we can do about that” in reply. The room was 28 degrees Celsius through most of the night. Having the windows open wasn’t really an option either because of the loud nightlife and music on the street below.
Since they don’t have a manned reception they also don’t have any secure luggage storage. We had do drag our bags in the summer heat to a paid storage box facility 10 minute away from the hotel, of course at an extra expensive. Based on the poor communication and indifference to our guests experience, I wouldn’t recommend this hotel to anyone.
Roberto
Zentral und trotzdem ruhig, schönes, modernes Zimmer in herrschaftlichem Haus
tito
Buon hotel ma…
Tutto bene eccetto musica alta fino alle 2 di notte ( non nella struttura) e donna delle pulizie che ci ha svegliato alle 8:30 cercando di entrare in camera e azionando l’aspirapolvere.
Verified traveler
Håpløs innsjeking.
Ingen resepsjon. Problematisk måte å få sjekket inn. Resepsjonen var et bord i 3 etg med telefonnummer på. Må ringe og ha whatsapp konto for betaling av turistskatt. Lang ventetid på telefon. Lite samarbeidsvillig personale. . Tok over 1 time å få adgang til rommet. Måtte forklare innsjekk til mange gjester denne helga. Hadde nemmelig rom i 3etg. Fine rom og sentral plass. Men en håpløs ordning. Ingen muligheter for frokost.
karl
Check in procedure a nightmare !
Never again !
It is the fault of Expedia - they sell it as a hotel, but it’s not
Never again !
It is the fault of Expedia - they sell it as a hotel, but it’s not
Brian
Un-manned hotel
Clean and good location, Hotel has no reception or staff on-site. Check-in was awkward and unclear. Code given for the Hotel front door did not work, which was inconvenient.
ida
Blandet oplevelse
Problem med adgang idet kode var uanvendelig og online lås var ustabil. Desuden ingen wifi kode opgivet.
Fin lokation, rent og velholdt værelse i smuk bygning
Fin lokation, rent og velholdt værelse i smuk bygning
Enrico
La stanza non è stata preriscaldata, tutto ghiacciato e il riscaldamento a aria non riscaldava. Ovviamente neanche chiamado la reception 3 volte abbiamo avuto risposta.
Andreas
Nach der Buchung werden umständliche Bedingungen nachgeschoben für online Check in ohne fiff EG ein Betreten nicht möglich ist weil es keine Rezeption gibt
olivier
Les bons points : l’emplacement est très central et très agréable. La chambre était assez grande avec une décoration simple et fonctionnelle. Les mauvais points: sur trois nuits passées, nous avons eu à deux reprises pour la douche du matin un simple filet d’eau ! Problème de pression d’eau aux heures de fortes demandes… intervention du technicien qui n’a rien donné (la pression était bonne aux autres heures de la journée) et aucun geste commercial de l’hôtel pour ce service de base non rendu. Il n’y a strictement eu aucune personne à la réception pendant les trois journées passées quelle que soit l’heure de la journée malgré les descriptifs et affichages dans le hall. Manque de maintenance également : le coffre fort ne fonctionnait pas en début de soirée (vers19h). Le changement des piles à été effectué que le lendemain matin après une deuxième relance. Bref service de l’hôtel extrêmement décevant et pas de respect du client.
Verified traveler
Schöne Zimmer in ruhiger Lage
Das Hotel - inmitten eines Wohnhauses gelegen - ist in ruhiger Lage. Die Zimmer sehr sauber, das Bad ausreichend geräumig.
Etwas gewöhnungsbedürftig ist es, dass es keine Rezeption gibt und Kontakt über Telefon bzw. E-Mail gepflegt wird.
Etwas gewöhnungsbedürftig ist es, dass es keine Rezeption gibt und Kontakt über Telefon bzw. E-Mail gepflegt wird.
Majda
Bellissimo
La mia esperienza è stata molto comfort.. molto bello l hotel , tranquillo .. molto soddisfatta
Location & surroundings
Bergamo Inn 43
Via Sentierone, 43, Bergamo, Italy
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Bergamo Inn 43
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