Name: Super 8 By Wyndham Palestine Tx
Address: 205 E Palestine Ave, Palestine, 75801, US

10/10

Exceptional

25 Jul 2026

Thomas

Awesome and cheap stay

2/10

Poor

21 Jun 2026

Christine

The room qas clean but upon pulling back the comforter it was discovered that the sheets were stained in multiple places of varying colors.
The Continental breakfast was out of all but one choice of breakfast sandwich, there was no butter, no napkins,no pastries, and the milk was spoiled. When asked for fresh milk to be put out the staff came out from behind the front desk without shoes on his feet to take the milk carafe to the back. I could hear the carafe being rinsed out and then more spoiled milk was added to the carafe. When he replaced the carafe with still no shoes on his feet there was no attempt made to add more items to the empty pastry box or the cool storage where breakfast sandwiches should be.
Overall terrible! I do not recommend!

Self

8/10

Excellent

28 May 2026

Peggy

Good value for the price.

Partner

2/10

Poor

25 May 2026

TORIBIO

They don’t change sheets on bed and they were all burned from cigarettes and person on the reception was rud breakfast was nasty milk was bad told the receptionist and he said there was nothing he could do

Self

10/10

Exceptional

23 May 2026

Iris

Buen lugar

Family_with_children

2/10

Poor

18 May 2026

Katie

Our experience at this hotel was honestly completely horrible and unacceptable from the moment we checked in. I checked in a total of two rooms, both of them had issues, and both of them resulted in us having to move to new rooms. The first rooms we were given had no power, and when we pulled back the sheets there was blood on the bed. After reporting it, we were moved to different rooms, but those were just as dirty and poorly maintained.

At that point, it was very late at night, we had just attended a funeral, and had driven four hours to get there. We were exhausted and decided to stay because we assumed that if the replacement rooms looked this bad, the rest of the hotel probably wasn’t any better. If we had other options at that hour, we absolutely would have left and found somewhere else to stay.

Some of the issues we encountered included:
• Blood on the wall (I have photos)
• Suspicious stains on the sheets
• A towel rack ripped out of the wall, and the smoke detector ripped out of the wall.
• Both dead and live cockroaches in the room
• Urine left on the toilet seat that I had to clean myself before using the bathroom

This was one of the dirtiest and most poorly maintained hotel experiences I’ve ever had. There’s no excuse for rooms being given to guests in this condition, especially after already having to switch rooms once due to blood on the bedding and no electricity.

Family_with_children

10/10

Exceptional

11 May 2026

olawale

Nice location clean great service

Self

2/10

Poor

07 May 2026

Jessica

The room was FILTHY and smelt like cigarette smoke. Asked for another room and was told all other rooms were booked.

Friends_and_family Family

6/10

Pleasant

04 May 2026

Emily

The first room had sheets that appeared dirty, so I asked to be moved. The move was made, but staff did not seem concerned and did not apologize for the inconvenience. Staff mocked me when I asked if the 2nd room was in the building \"facing the road.\" Later I asked for a hair dryer and was told to go to the \"white door\" to get it. When i went to the white door, I was told to go to another, further area of the motel to get the hair dryer. I simply asked staff to get the hair dryer and told them I'd come back to retrieve it. Again, staff was not very gracious in helping me. They did bring the dryer to the room later.

Self

10/10

Exceptional

01 May 2026

Aaron

Comfortable bed, good coffee, very clean, Sam at the front desk was very friendly and helpful.

Friends

10/10

Exceptional

27 Apr 2026

Melissa

This little motel was just what we needed for a night stay. Staff was super friendly. The motel room was clean and cool.

Friends_and_family Friends

2/10

Poor

26 Apr 2026

Laura

I've stayed here 7 or 8 times in the past year. The property has always been acceptable, no frills, reasonably clean, etc. This time, the room was awful. Nothing was cleaned properly. Unfortunately, there was an event in town, and other rooms were available. Otherwise, I would have left.

Self

2/10

Poor

30 Mar 2026

Michael J

I booked this room through Expedia.com. Upon arrival I was told there was no room available. I asked why and was told their computer system overbooked the hotel and since I booked through Expedia, there was nothing they could or would do. We had to go to another town to get a room.

Later when I called and complained to Expedia a representative called the Super 8. When she returned to me she said she was told that the Super 8 had a water heater failure and it affected a section of the building. Sounds to me Super 8 is lying about something.

What I want to know is whether Expedia will do anything about a booking through their website that leaves travelers stranded.

Friends

2/10

Poor

30 Mar 2026

Patrick

Checked in around 7pm by 8pm there resident tree trimmers started shooting at each other. Room was dirty, the lady in the office is rude if you inform her about anything negative.

Family

6/10

Pleasant

29 Mar 2026

Gordon

not a great super 8. have stayed in better ones

Self

4/10

Poor

29 Mar 2026

Christopher

While I was checking in, there was a large group of Hispanics having a good time, cooking, laughing, etc . Then, 5 gunshots rang out and they all scattered. My wife and daughter where waiting in the car. Guy at the deak tried to play it off as a truck backfiring. Smfh. Anyway, get to my room, TV is on, but no remote to be found. I go back to the front desk, with my protection, and ask for a remote. 45 mins later, I'm standing outside, watching the cops and detectives all over the property, and another motel employee/owner proceeds to use his key to get in my room. Mind you, I'm already on high alert, and my wife and daughter are laying in the bed. I said a few choice words, and told him he had no business going into my room. Then, he asked ME what I did with the remote!!! I just about lost it! He thought that I was with those other guys. I set him straight, but we were on high alert and didn't get much sleep.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Britannia

Clean room nice staff and safe place

Business

2/10

Poor

16 Mar 2026

Eddylberto

Room full of roaches

Self

2/10

Poor

15 Feb 2026

Fisher

The whole place was neglected

10/10

Exceptional

08 Feb 2026

Lashunda

Clean rooms and quiet

Business

6/10

Pleasant

06 Feb 2026

Brandon

Parking is tight, it gets full of low income people to be expected but not the best place for family, rooms are clean, bedding needs to be updated soon, shower hot but not the sink

Leisure Family_with_children

6/10

Pleasant

26 Jan 2026

Elmer

Good

Business_and_leisure Family

2/10

Poor

09 Jan 2026

Karen

Was not able to stay here as they were not pet friendly except for service animals, and I had expressed in my reservation that we were traveling with 1 dog. I saw their Super 8 on a pet friendly motel site, not realizing it was only for service animals. I realized not pet friendly when I was completing the pre arrival check in the day before arrival, and saw notice of no pets allowed. Their message also said I'd be fined $250 if I brought my pet onto their property. I then cancelled our sta y there and asked that my credit card be reimbursed the room charges. I cancelled in the same message as the prearrival checkin. I also later sent a note to be sure my message was received. I received no response from any of my messages and my credit card was charged for a night I never could use. I called the phone number on my Expedia itinerary and got automated service that was of no help for my situation, the put on hold for someone who never answered.

10/10

Exceptional

03 Jan 2026

Susan

clean room, easy check in. good breakfast

Leisure Partner

6/10

Pleasant

30 Dec 2025

Deborah

No issues with the room. Recently remodeled, nice floor, clean bath. Comfortable bed, working television, hot shower. Sufficient number of available outlets to plug in devices. Quiet at night.

Staff not exactly welcoming, but professional.

Breakfast was disappointing. Very few options. NO COFFEE, not a drop. Hotel policy required guests to eat breakfast in small area in front of check-in counter. A few rickety tables and chairs there. Sad.

Self

8/10

Excellent

30 Dec 2025

Don

TV came on, but wouldn’t change channels. Was 45 minutes before someone came to correct it. After awhile, they couldn’t get it to change. They Gabe us another room.

Partner

2/10

Poor

23 Dec 2025

EDWARD

Check in started things off with a rude male attendant. Room was so disgusting dirty. Walls were dirty! I would have moved but it was so late in the evening. Pictures are not accurate. Don’t stay here!

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Linda

Quick check-in. Older hotel, but convenient. Beds were nice and comfortable. Clean room. Only complaint was they had a coffee pot in room but no coffee. Had it in office area with quick breakfast.

8/10

Excellent

20 Dec 2025

Shaylean

The room was fine. After a long day it would of been nice to have better customer service.

10/10

Exceptional

12 Dec 2025

Courtney

The room was very clean! Had a non-smoking king room! Very spacious, lots of room, nice comfy bed, large shower, large bathroom! The breakfast was small! They did have cereal, oatmeal, frozen breakfast sandwiches, yogurt, juice, and a pancake maker, that made 2 pancakes on each turn! Would definitely recommend staying here!

Business Self

8/10

Excellent

12 Dec 2025

Donna

Rooms were clean and staff was very nice.

Leisure Family_with_children

8/10

Excellent

06 Dec 2025

Chris

The room was very clean. The staff was very rude and seemed to be bothered 😕.

Leisure Self

10/10

Exceptional

29 Nov 2025

Leona

The room was clean, comfortable bed, very pleasant to deal with.

Leisure Family

8/10

Excellent

28 Nov 2025

Edward

Clean room. Breakfast could have been better. But clean and quiet room

2/10

Poor

28 Nov 2025

Kimesha

The hotel was dirty. Floors were dirty. Bathroom was still dirty. The microwave was dirty .. all they did was make up the beds. It was awful and my family couldn’t wait to get out of there.

Leisure Family_with_children

10/10

Exceptional

22 Nov 2025

Kirk

Updated rooms with embedding and paint very nuts properties clean lots of parking

Leisure Partner

2/10

Poor

19 Nov 2025

Philip

Disgusting and old. Trash was on the floor when I went into the room. Its was very dirty.

8/10

Excellent

12 Nov 2025

LARRY

It is a very clean and comfortable room. There was no coffee maker in the room was something that would be very welcome by customers.

Leisure Self

6/10

Pleasant

09 Nov 2025

Michael

It was an average hotel with a very limited breakfast.

Business Self

8/10

Excellent

06 Nov 2025

Steven

Yes .good rate for overnight stay.

Friends_and_family Friends

10/10

Exceptional

03 Nov 2025

David

Is good

4/10

Poor

01 Nov 2025

BOBBIE

The bed sheets werent changed. There were pubic hair and spots of blood in them.Theres black mold in multiple areas of the room,there was pubic hair on toilet and inside as if it wasnt cleaned after the previous guest. I requested clean sheets. I had lysol and ltsol wipes and cleaned the room. Note: you can also hear all the stomps from upstairs. So if you wanna get sleep, request upstairs .

Business Self

10/10

Exceptional

01 Nov 2025

Tom

Good personnel, good sleep

8/10

Excellent

30 Oct 2025

Broderick

Everything went as planned

6/10

Pleasant

27 Oct 2025

David

Bed was broken, air did not work properly. Was quite, check in was easy. Did not try the breakfast.

Leisure Family

2/10

Poor

25 Oct 2025

Cindy

Upon arrival it was discovered there were bed bugs on the rooms wexhad rented and theyvwould not cancel with a refund.

Leisure Family

2/10

Poor

25 Oct 2025

Tammy

I checked in for two nights and left to go shopping. Came back later and as I sat down on the bed, I saw a bug. I googled it, and it showed to be a bed bug. I took the bug to office and showed the man, he acknowledged it was bed bug. Wanted to move me to another room. I refused and asked for full refund. He would only refund one night as I had been checked in for three hours, even though room was not used in any way. Terrible customer service and disgusting room. I looked in cracks around mattress and there were more bugs. Room 123 in Palestine, TX. I shall contact Wyndham and Expedia also, and will also be in contact with Health Department of Palestine.

Leisure Family

8/10

Excellent

23 Oct 2025

William

Room size was good

2/10

Poor

22 Oct 2025

Mark

Th

Business_and_leisure Family

8/10

Excellent

20 Oct 2025

Alan

The staff was very helpful and friendly. We did have a problem with out first room of not having the bed made,or towels in the room. When we got the second room, the keys didn't work, so they had to come and open it for us.

At breakfast, there wasn't milk for the cereal, and the yogurt machine did not keep the yogurt cold and was not edible.

Leisure Family

4/10

Poor

20 Oct 2025

Nathan

Property seems to be going downhill with poor maintenance. Been staying here every fall a few years now and just gets worse and worse. Tighten the tables up so they arent a wobbly mess. Separate the smoking/non smoking rooms. Throw away expired breakfast foods. Fix broken bathroom shelves. This used to be a clean low cost option in palestine.

Business

2/10

Poor

19 Oct 2025

Niktanya

The room was very nasty and dirty

Business_and_leisure Family

10/10

Exceptional

19 Oct 2025

Terri

Great!

It was so nice and clean. Bed was comfortable .
Nice little care to eat breakfast and coffee.
Reasonable. Staff friendly.
Will definitely stay again!

Partner

4/10

Poor

18 Oct 2025

Angellynn

Our bedding didn't seem to be changed or cleaned. Like they just remaid the beds after someone was here. The cleanliness is something to be desired. The walls doors floor everything is dirty grime on them. We had cockroach and ants in our room. Front lobby was not friendly apon arrive. Hardly said one word to me. Hospitality was lacking here. The breakfast was not appealing. The yogurt had a weird taste like it had been sitting out. they had a basket of old fruit left out to offer guests. So the only safe option we had to eat was dry cereal. I would not recommend anyone to stay here

2/10

Poor

12 Oct 2025

Cindy

There was mold on the ceiling in the bathroom and wall in the room .

Leisure

6/10

Pleasant

08 Oct 2025

Julie

I know there isn’t a ton of options in a small town but this left a lot to be desired. When I walked in the room it was humid and moist. I couldn’t tell if it was the paint or if there was mold in the wall?! Breakfast was just ok. Couldn’t wait to leave this place.

10/10

Exceptional

07 Oct 2025

Kenneth

Freshly remodeled. Very good breakfast.

Friends_and_family Family

6/10

Pleasant

06 Oct 2025

Jonathan

It was functional, and convenient to get to, check-in was fast. The down side is that my room clearly had a previous mold problem that they had just painted over, pretty unsettling.

Self

10/10

Exceptional

06 Oct 2025

Kristie

Yxu

Business

2/10

Poor

04 Oct 2025

Luyombo

Dirty bedsheets we changed the rooms twice & gave
Us dirty bedsheets & when we showed the manager the poor condition she chose to use slurs & chased us out of the premises & called the police

Business Friends

6/10

Pleasant

30 Sep 2025

Conor

Had to ring the bell to check in 4 times from outside since i arrived late. Room was spacious but smelled damp.

Self

2/10

Poor

25 Sep 2025

Alexis

Okay so when first got to our room the bed sheeting were dirty they had some type of yellow stains on the bed and pillowcases. We then requested a new room the second room also had yellow stains on the bed sheets. We ended up going to walmart and getting bed sheets so we could sleep for the night. The power went out twice that night. Yes for the whole room we had no power. Then the room smelled of mildew. My boyfriend had to get Lysol from walmart as well. We never had our room cleaned for those two days. All the trash we had was piled in a corner and never picked up. We never got any new towels or rags. The wifi didn’t work at all. We tried to login in several times with the code that was given to us. Once the code was entered the wifi basically just said it wasn’t on. The outside is covered in cigarettes and reeks of smoke. The breakfast area is non-exist and is a little corner in the front office. Please don’t let these good reviews fool you. This place is bottom of the barrel.

Leisure Partner

6/10

Pleasant

24 Sep 2025

Alan

Hotel stay

The first frame I was in had mold in it. They sent me to another room in the bathroom toilet paper holder was laying on the floor I would suggest somebody to go check that out since it’s a franchise they’re not up to standard

Friends_and_family Friends

4/10

Poor

23 Sep 2025

Rohit

The room was not clean, there was mold growing on the ceiling of the room from the restroom all the way to the front of the room. Mold on the walls of the cupboard near the microwave. Mold in almost all the grout lines of the showers and the shower curtain. The room smelled very damp, humid, and like mold. The counter of the sink still had hair around the faucet. The room floors were sticky and did not feel clean. This room needs to be thoroughly cleaned and sanitized. Rust was growing on metallic surfaces like the ironing board and the screws and nails in the room. There is a clear sign of humidity in the room that needs to be addressed. No Hotel or Motel should have visible mold growing throughout the whole Bathroom & Guestroom.

Business

6/10

Pleasant

22 Sep 2025

MICHELE

The TV was unplugged in our room. Bathroom fixture where the toilet paper hung was laying in the ground. There was absolutely NO hot water to take showers.

Partner

6/10

Pleasant

13 Sep 2025

Paula

Needs repair!

Water leak in ceiling with gray fuzzy mold. Moisture in nightstand.

Partner

10/10

Exceptional

08 Sep 2025

Ghamdan

M

4/10

Poor

01 Sep 2025

Lazaro

Great location.

Leisure Family

6/10

Pleasant

27 Aug 2025

Kirk

Rooms have been remodeled and everything inside looks like new property could use mowing but it looks good on the outside.

Just had one problem with an animal getting inside the room through a hole behind the toilets and I woke up in the middle of the night from noise going through my trash can. Owner didn't seem too surprised or apologetic and I had to suggest fixing the hole or setting traps. So beware

Leisure Friends

8/10

Excellent

23 Aug 2025

Foday

It’s nice and serve its purpose

8/10

Excellent

18 Aug 2025

Charrell

The overall stay was good. The only problem I had was, I couldn't flush the toilet. There was no handle to flush, so I had to raise the top and stick my hand in the water to flush it

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

Fabunmi

Nice & affordable

2/10

Poor

06 Aug 2025

Chris

We stayed in room 121 and there is mold on the baseboards and ceiling!!!

Leisure Partner

8/10

Excellent

31 Jul 2025

Sharon

Poor Office Management

We stayed to ride the Palestine-Rusk railroad, which was hot! However, I forgot my backpack in the room which had numerous items I didn’t want to lose. I reached out to Super 8 and they had it in the office. However, they would “send it when they could” via Mail & More. Three weeks later, it still hadn’t been sent. I reached out to Bill at Mail & More today, and within 2 hours, they had retrieved my backpack from Super 8, had it packaged ready to be shipped.

The manager at Super 8 stated that Americans don’t want to work and she was really understaffed. I guess it is all in how you run your business. I think Bill at Mail & More knows how to run his business, and most likely pays a better wage.

The floor in the room looked good, but if you walked on it barefoot, the bottoms of our feet were filthy. It felt filthy, too.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Audie

I was very pleased. Room was bigger than I expected. It had a loveseat & desk!! Very large tv. Very clean & comfortable. Coffee machine!! Drawers to put my clothes! I didnt expect this great of place. Super 8 is my go-to from now on.

Business_and_leisure Self

6/10

Pleasant

01 Jul 2025

Cheryl

Clean parking lot and public areas

Leisure Family

6/10

Pleasant

12 Jun 2025

Irene

It was just OK. The coffee cups were used before as coffee was around the rim of the cup. Outside of A/C in room as so dusty you could see it. Bed was comfortable but too high to get in comfortably for an older person or short person. Won’t return there.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2025

Marjorie

Outside was clean and painted. Inside of room was very clean and modern. Bed was comfortable. Room furnished with minifridge and microwave.
Smoke alarm not on wall.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Jamie

Quiet, and clean

10/10

Exceptional

04 Jun 2025

Lakeshia

It was amazing. The staff was nice at check in and the cleaning was very nice and sweet as
We were going to check out the hotel room

Leisure Partner

4/10

Poor

01 Jun 2025

Renee

The room smelled horrible! We’re not sure if it was musty or what it was, but the smell had seeped into the bed linens (which were stained) and attempts to dispel it with the AC were futile. It made it difficult to sleep. A positive was the AC. It blasted and got cold quickly and stayed that way, which on a warm Texas night was nice to have. Without the smell, would have been a comfortable night, but sadly, the smell could not be overcome. Also, only one soap for the sink. No soap for the shower.

Leisure Family

10/10

Exceptional

31 May 2025

Jose

Ok

8/10

Excellent

27 May 2025

tammy

Pretty clean. Was surprised by the continental breakfast. However bathroom had a sewer smell and the shower tile had mold.

Leisure Partner

2/10

Poor

11 May 2025

Samantha

Granted this is a Super 8 and bot a 5 start hotel but it was so dirty. The floors looked they had never been moped and had mud in them. Everything had a layer of dirt and dust on them. We booked a non smoking room but it clearly smelled of smoke. We came in town for a concert and everything was 100% booked so we had no choice but to deal with it.

Leisure Partner

8/10

Excellent

11 May 2025

Thomas

Decently clean place to sleep. Nothing special but not bad either.

Family_with_children

10/10

Exceptional

22 Apr 2025

Christopher

It was perfect

2/10

Poor

18 Apr 2025

Curtis

Rundown hotel

This was a terrible experience. The room had stained walls and the bathtub was clogged with dirt by the drain.
The pictures on the website were misleading.
There were a lot of contractors staying here, so they hung outside late into the evening. Definitely not a family friendly hotel.
Beds were comfortable.
The owner/manager seemed overworked but helpful.

Partner

10/10

Exceptional

11 Apr 2025

Candace

SUPER 8

It was a nice place for me & hubby to stay for a weekend. Visited friends. Smelled old! Clean & comfy. TV buffered quite a bit due to the ☔️ I guess. Had a lot of channels. ❤️ their pancake maker.

Partner

2/10

Poor

05 Apr 2025

Jane Estes

I had three different friends who live in Palestine say not to ever stay at this property. They said, NO< NO> NO not ever. Not clean and not safe.

4/10

Poor

03 Apr 2025

Mickey

The check in process was very easy. The bathroom was not very clean. There were roaches and the shower wouldn't drain due to large hairball stuck in drain. The door to my room would not lock either. If the handle was pushed down the door would open without the card.

Leisure Family

4/10

Poor

01 Apr 2025

Saladin

Staff is rude , not helpful and they don’t accept criticism. The WiFi is terrible and can’t count on it.

Business Self

8/10

Excellent

12 Mar 2025

Larry

Clean, nice and good place to stay

Business Self

2/10

Poor

10 Mar 2025

Casey

Run down old motel. I fell down the stairs fractured my forerm. Stairs were slick and improperly secured

Business Family_with_children

6/10

Pleasant

04 Mar 2025

MARK

Old dirty baseboards,bathroom door stuck when opening, dirty hand prints in door. Bed comfortable and otherwise clean room.

10/10

Exceptional

03 Mar 2025

Salvador

Clean room and bathroom else good condition

10/10

Exceptional

01 Mar 2025

Deborah

Highly recommend

Very clean rooms, and quiet area. Non-smoking room are true non-smoking rooms. Beds are very comfortable. They serve a nice breakfast and coffee in the morning.

Business Self

10/10

Exceptional

16 Feb 2025

Deborah

Great value

Very clean

Business Family

10/10

Exceptional

09 Feb 2025

Benjamin

Very quiet area, made it easier to fall asleep. This was our 2nd stay. Will stay here again.

Leisure Partner

8/10

Excellent

22 Jan 2025

Heather L

Great place for the night just no real breakfast options. Kind staff and clean rooms.

Leisure Family

8/10

Excellent

05 Jan 2025

John

The hotel is clean and quiet. The room looked like it has been recently renovated. The staff is very friendly. The room has a fridge and microwave. They have a washer and dryer on site. The hotel is centrally located.

Leisure Partner