Name: Express Inn Suites Palestine
Address: 1100 E Palestine Ave, Palestine, 75801, US

10/10

Exceptional

12 Jul 2026

Priscilla

I really loved how helpful and considerate the staff and management helped me. The room was meticulously composed compared to others. I think what warmed me was accessing the number of Chanel’s offered; though I did not have much time to watch it, it was better than having only one Chanel
I was comfortable
Thank you guys and I felt safe

Self

10/10

Exceptional

14 Jun 2026

Tracy

I love the pool and people here

6/10

Pleasant

11 Jun 2026

Sylvia

Elderly couple that had to ask for a different room location. Did not feel safe in front of pool due to working crew male guests congregating by the pool area. Went immediately to front desk. The staff was cordial and heard our concern. We were moved to a more acceptable location. Appreciated it. Room was clean and comfortable. Breakfast was limited and poor tasting. Overall ok for a quick overnight stay.

Partner

6/10

Pleasant

26 May 2026

Michael

Had a good breakfast and a nice pool outside side was out dated but overall worth the money

8/10

Excellent

23 May 2026

Michael

Very clean and worth the price

Self

10/10

Exceptional

21 May 2026

A

Good clean room. Although the sofa and snack machine is overpriced

2/10

Poor

14 May 2026

Misty

Was not pleased mainly after I made reservations mostly because the pool after getting there the pool was not there the. Real fast was not good it was awful the waffle maker did not work right the juice was old and nasty I do suggest this place beds were hard room smelled of cigarettes

8/10

Excellent

02 May 2026

Henry

Room was clean and freshly painted, I assume the tub/shower was going to get a liner, it needs one.

I am fairly certain I requested downstairs while booking through Expedia, but they said no at check-in. Breakfast wasn't visually appealing (eggs and sausage) but tasted good. Coffee was good.

Partner

4/10

Poor

26 Apr 2026

Joshua

Im not sure how this was so highly rated. The ratings I saw stated this hotel was \"pleasent\", but my experience was not. Maybe I'm bougie, but the bass coming from the cars in the parking lot barely covered the noise of the screaming children in the adjoining room that was not mentioned also listening to loud music through a stereo system. Room was clean but given the noise in the evening and the very strange number of people walking around counting cash during the day as I was checking in, I found alternate accommodations and checked out shortly after taking a shower the same evening as checking in.

Self

8/10

Excellent

26 Apr 2026

Billy

Breakfast was good, no coffee in the room, room was basic, comfortable.

Self

8/10

Excellent

04 Apr 2026

Nancy

Friendly helpful stafff, good breakfast, clean, bed good. Nice place but needs some things fixed correctly - tighten toilet seats, fix or replace water to shower pull/handle. Small things mostly

Partner

2/10

Poor

29 Mar 2026

Thomas

It was terrible, How ever we did get refund ed,We do not recommend this hotel at all.Managment needs to work with Staff to get the rooms to par before there rented out.Poor cleanliness and maintain,also noice of the A/c

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Crystal

Room was clean and comfortable. Breakfast was great !! Biscuits tasted like homemade!!

Partner

2/10

Poor

27 Mar 2026

Amanda

Phone number to hotel never worked. Tried calling to cancel but number doesn’t work

2/10

Poor

16 Mar 2026

Alyssa

Horrible

10/10

Exceptional

23 Dec 2025

Bonnie

Clean room, breakfast area clean. Breakfast had eggs, cereal and waffle choice. 2 juice selections and only regular coffee.

Self

10/10

Exceptional

20 Dec 2025

Roger

Excellent location, great staff, clean property and close proximity to local attractions.

6/10

Pleasant

14 Dec 2025

Angela

The room smelled and then I also said I didn’t want to be by smoking and I was by smoking rooms and then that night where I parked they was having a big party or something

Self

8/10

Excellent

08 Dec 2025

Pat and Alice

Checkin was flawless. They didn't have a room ready that I had chosen, but offered another which worked out fine. Room was very clean. Bathtub needs updating (rust in the tub)

Leisure Partner

8/10

Excellent

01 Dec 2025

Christy

Nice and clean

Leisure Family

8/10

Excellent

30 Nov 2025

Erica

Affordable quiet but very rude front desk staff.

6/10

Pleasant

27 Nov 2025

John

Those dogs around the property and the toilet was stopped up

Leisure

10/10

Exceptional

14 Nov 2025

Laynee

The ladies who work here were amazing!! They helped me with every issue I had on my trip.

Business Self

10/10

Exceptional

30 Oct 2025

Ruby

Highly recommended

8/10

Excellent

27 Oct 2025

Jay

Not too bad for the price

Great service, room was clean but the shower had some issues with the knob being stripped, so it only had cold water. They offered to fix it but I didn't have the time to hang around so it was a cold shower that morning.

Business

6/10

Pleasant

29 Sep 2025

Alvina

Room was clean

Leisure Partner

10/10

Exceptional

29 Aug 2025

Donna

We arrived after dark, so I really can't speak for the area around here. However the lady that checked me in was very nice and seemed happy to be here

Leisure

2/10

Poor

27 Jul 2025

Clifford

I didn’t like the party that went on the balcony walkway next to my room till 3 o’clock in the morning. And waking up and finding beer bottles, and beer cans all over the balcony where I had to walk.

8/10

Excellent

13 Jul 2025

Noirrit

In my room WiFi signal was very poor. Staffs did not do much about that either. Everything except that was value for money.

Business Family

10/10

Exceptional

07 Jul 2025

Amber

Only thing, the pool could have been cleaned.

10/10

Exceptional

04 Jul 2025

Stacie

.

Business_and_leisure Family

10/10

Exceptional

27 May 2025

Reginald

Nice

8/10

Excellent

25 May 2025

Miguel

Quiet

8/10

Excellent

14 May 2025

Vicki

THere was ONE problem. BLEACH smell was excessive.

The staff was very good, and attentive.

10/10

Exceptional

08 Apr 2025

Marisa

Was great

Friends_and_family Friends

4/10

Poor

30 Mar 2025

Connie

Needs updated, sheets were stained, floor tiles were buckling.

Leisure Family

6/10

Pleasant

11 Mar 2025

Andrea

Bed

For the most part, this was a decent hotel, except the bed we used had a metal box frame that squeaked every time I turned causing me to wake up every time I move or every time my husband moved on the bed. I did not sleep well. Other than that, it was clean, and staff was extremely friendly

Friends_and_family Family

10/10

Exceptional

03 Mar 2025

wayne

Very clean and newly renovated rooms.

Business Self

10/10

Exceptional

16 Feb 2025

Jon

Good

The rooms are always nice I'm grateful it's a smoking allowed hotel

Friends_and_family Family

10/10

Exceptional

01 Feb 2025

David

The desk clerk was so courteous and helpful, and the hot breakfast was tasty and really filled us up. I'd definitely stay here again.

Leisure Partner

6/10

Pleasant

26 Dec 2024

robin

Staff ok but property needs lors of work. Shower dirty!!!!!!

Leisure Family

4/10

Poor

14 Dec 2024

Jesse

Ehh

Front desk worker was converted kind enough, but his shirt was stained horribly, the ceiling in the room was peeling. Housekeeping staff were wonderful. The restroom vent was caked in dust and the wall around the tub was moldy and cracking

Friends_and_family Family

10/10

Exceptional

23 Nov 2024

john

It was quiet, clean and property owners were very pleasant

Leisure Partner

10/10

Exceptional

16 Nov 2024

Emmanuel

Na

8/10

Excellent

08 Nov 2024

gary

ok

Friends_and_family Family

10/10

Exceptional

13 Oct 2024

Ryan

Quiet and clean

Quiet and clean.

Business

2/10

Poor

07 Oct 2024

todd

Ghetto

They were bugs on the floor. There were no drawers at all. They took them out. The TV was terrible. Breakfast was really bad. Never again. Will I stay there?

Partner

6/10

Pleasant

01 Oct 2024

Elaine

In Expensive room.

The hotel was a good place to stay for the night. However, it needs a major overhaul inside the rooms. While the sink area was nice, the toilet seat and tub were very old and disgusting-looking. The toilet seat needed to be replaced because it didn't have a finish on it. The tub was missing all layers of its porcelain finish. The room was a non-smoking room which helped.

Partner

10/10

Exceptional

19 Sep 2024

Bradley

Pool

10/10

Exceptional

19 Sep 2024

Bradley

Great

2/10

Poor

16 Sep 2024

Cedric

Horrible

Business_and_leisure

8/10

Excellent

09 Sep 2024

Gary

ok

Friends_and_family Family

6/10

Pleasant

30 Aug 2024

Bradley

Breakfast want very good

2/10

Poor

24 Aug 2024

Erica

Dangerous place should be shut down

We had a horrible stay at this Motel they had a very serious drop off right out of our door and you walked onto the sidewalk over two feet drop into rocks and tree roots in about 3 ft from the sidewalk there is a about a 15 to 20 foot drop through the woods there's no willing and there is no warning sign to want us to let be dangerous drop off my wife was seriously injured 2 days they go and we are contacting for attorney because these people did not care about what happened to her

Partner

8/10

Excellent

22 Aug 2024

Marsha

Older property, budget experience, suitable for our needs.

8/10

Excellent

19 Jul 2024

Betsey

Good bed, delicious breakfast, new paint job outside & in.

Leisure

2/10

Poor

11 Jul 2024

Mark

Purchased two rooms. One registered- went to the hotel and found out there was no running water or toilet. That person checked out immediately. Second person never arrived. Hotels.com was informed and the receptionist has still not given a refund- even after I paid the booking instance.

Business

6/10

Pleasant

10 Jul 2024

Stephanie

It was average

Business_and_leisure Self

10/10

Exceptional

09 Jul 2024

Jon

Find somewhere good and repeat

It was a good stay staff was friendly overall I enjoy that hotel that's the reason I went back to it

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Robert

Great room for the price.

Leisure Partner

10/10

Exceptional

06 May 2024

Alice

This stay was above and beyond my expectations. I was extremely impressed with every aspect of my stay.

Leisure Family

8/10

Excellent

30 Apr 2024

Doris

Bathtub was stained but good breakfast

Leisure Family

10/10

Exceptional

29 Apr 2024

Latonia

The room was very clean and comfortable. I usually stay there when I'm in town.

Self

8/10

Excellent

24 Apr 2024

Kelly

Fddg

6/10

Pleasant

14 Apr 2024

Yvonne

It was noisy because of a party going on . The fitness center machines did not work and the breakfast was not good. But if it’s price it’s what you get. The bed needs an upgrade. It was clean though.

Leisure Partner

6/10

Pleasant

07 Apr 2024

Jhon

The wifi is horrendous

Business Self

6/10

Pleasant

31 Mar 2024

Verified traveler

Was comfortable but just looked a little run down outside. Looks cheap

2/10

Poor

11 Mar 2024

Rocio

This Property Hotel condition need clean repair showers staff really nice No electriciy330Am to 11:30
Was really cold night they control the AC. Dirty bad experience
The floor it was bad it was not clean for the price
85.00 is not good breakfast not good any more no back there l thing l pay 40 dollars more other hotel ⭐⭐⭐⭐ we are fine

Business Family

10/10

Exceptional

02 Feb 2024

Brenda

Very affordable. Front desk were friendly and reservation was ready at check in. Older property with nice renovations. Room was clean and very accommodating. This is the 2nd time we stayed and found it clean and comfortable.

Leisure Family

10/10

Exceptional

23 Dec 2023

Franco

Nice place.

4/10

Poor

03 Dec 2023

Juana susana

To noisy.... bad experience

2/10

Poor

26 Nov 2023

Courtney

DO NOT WASTE YOUR MONEY. I have stayed at a lot of “ budget” hotels and this was horrible. Shower was broken, only bath tub available but no stopper so you have to use a rag. The WORST part is the bed it is like sleeping on the floor. $85 and I wish I would have just slept in my car.

Leisure

8/10

Excellent

28 Oct 2023

Sharon

Good. Great. Grumpy but good!

Out stay was good, breakfast was great, clerk was grumpy but everything all together hood.

Partner

10/10

Exceptional

27 Oct 2023

Rocio

Comfort inn suite
Is safe clean we stay there one night thank you
Breakfast is really good make potatoes with meat I love it.
Thank you

Business Family

8/10

Excellent

27 Oct 2023

Francisca f

Liked it all except the long walk to the room but we will be staying there again

Leisure

10/10

Exceptional

18 Oct 2023

Ellen

Clean, courteous staff, frugal but not cheap . Pleasant stay.

Business_and_leisure Self

4/10

Poor

10 Oct 2023

Verified traveler

Remodel Needed

Beautiful pool and courtyard, good breakfast, friendly service; however, very old motel in need of many updates. I'm sure it was a great place with banquet room several years ago. We opened the door to our room and was hit in the face with mildew smell. We sprayed Lysol and Frebreze several times each day. Shower dripped, glass plate from microwave was missing, mattress was hard, walls thin (very loud late at night) and didn’t feel safe walking around without my husband.

Partner

10/10

Exceptional

02 Oct 2023

Scott

Great place

Leisure Family

4/10

Poor

19 Sep 2023

Verified traveler

Nope!

I won't be staying here again. While the rooms have been upgraded, the place is very sketchy. First time I have stayed at a place with condoms in the vending machine. The bed was very hard, the pillows were flat, they only had 2 towels in a room with 2 queens in it. You could tell people were up to some to shady business around there for sure!

Friends_and_family Family

6/10

Pleasant

18 Jul 2023

TAMARAH

We have stayed at other express inns that were very nice but this one was run down, dirty (toilet under the seat part was black), and personnel seemed frustrated and not helpful. On the plus side, breakfast was very good and well stocked.

Leisure Pet

2/10

Poor

20 Jun 2023

Penny

The bathroom was nasty and prostitutes in the parking lot where i had to park. The people in the room nextdoor left dirty diapers outside the door and nobody picked them up.stay next door at the holiday inn it was clean that's where i went for the rest of my weeks stay.

Leisure Self

10/10

Exceptional

19 Jun 2023

Leonard

Clean

Leisure Partner

10/10

Exceptional

20 May 2023

Carol

They had a wonderful breakfast. Staff was nice too. Bed was ok, but we’re used to a sleep number bed at home.

Leisure Family

2/10

Poor

01 May 2023

justin

If this hotel is the last option available or you’ll be forced to sleep in your car, I was suggest finding a well lit parking lot, perhaps a Walmart and sleep in the vehicle. If there were something good to say about this property, I would say it.

Leisure Self

6/10

Pleasant

27 Apr 2023

Steve

The carpet was dirty and felt a little sticky to the point of making our bare feet black.. no change from last year when we stayed here.

Business_and_leisure Family

8/10

Excellent

14 Mar 2023

Robert

This provided an inexpensive but clean and safe night's rest.

Leisure Partner

6/10

Pleasant

01 Mar 2023

Ronald

Not dirty but old and used

Leisure Family

10/10

Exceptional

22 Feb 2023

Jarrell

Wonderful

Business

6/10

Pleasant

19 Feb 2023

Kellie Michele

Front desk girl

The front desk could not run my card properly so I ended up having to go get cash to pay for my room. I called my credit card company to make sure that it wasn't charging and they said that they didn't show any types of an attempt at trying to charge the card. Plus everyday I stayed I had to go back to the front to get my room key reset every day instead of keeping for my entire stay.

Self

8/10

Excellent

06 Feb 2023

Earl

Iy waa good

Friends_and_family Family

6/10

Pleasant

09 Jan 2023

Ronald

Tv did not work till fixed.
Hair dryer never worked.

Leisure Partner

4/10

Poor

09 Jan 2023

Allison Kristine

Pros:
The property was clean, and the night clerk that I met was quite charming and kind.

Also for the price I felt safe and the breakfast I saw was good. I make the clarification because I never ate any of it. My job is a swing shift one so I never get to eat breakfast before 10am. I do wish hotels would serve breakfast until 11am or checkout (as the case may be).

Cons: The day clerk I met, far less friendly.

The property description says pillow top mattress and down duvet. If the mattress was a pillow top then it was the thinnest one I have ever experienced. As for the duvet - it was awful. Plain and simple. Thin and completely lacking in the ability to provide insulating warmth is an understatment. There is even a price sheet to buy things from the room and that duvet lists for $100. When I asked the front desk about it I was informed it was a down duvet and it does cost $100. I felt/feel lied to.

Business Self

2/10

Poor

18 Dec 2022

Frances J

The mattress was not a pillow top mattress
The paint was peeling off the walls
The commode lid was broke
The blow dryer caught on fire

Leisure Family_with_children

10/10

Exceptional

14 Dec 2022

Lorenzo

I was comfortably. Pleased with my stay.

Business

2/10

Poor

12 Dec 2022

Dennis

Awful experience

I would not recommend this motel to anyone. The entire facility is so run down and out-dated it needs a serious overhall. Booked 4 rooms through hotel.com, upon arrival I was told hotels.com never sent the information to express inn and had to pay for 4 rooms again to ensure we had a place to stay.

Had to move 2 family members to other rooms - one room the ac didn't work, the other was infested with german roaches. Infested to the point they were crawling out of the alarm clock. The room was not clean or appeared not to be clean. Sticky furniture, baseboards were coated with gunk. Pillow top mattresses were advertised - not the case in any of our rooms. It was like sleeping on plywood and the pillows were awful. There were german roaches in all of our rooms.

Tried to settle in for the night and other guests decided to have a party in the parking lot at 2:00 am. 4 outlets in the room and 2 of them did not work. Landscaping (no big deal really) was awful and looked terrible which was our first indication other than Express Inn stating they had not gotten notification from Hotels.com about the payment in full. Now I'm fighting with Hotels.com to receive a refund but they are telling me it is on Express Inn. So who do you believe? Either way I'm reporting it as a fraudulent charge. This place is absolutely horrible, should be shut down and a complete overhaul done to make it decent for a human to stay.

Friends_and_family Family

8/10

Excellent

30 Nov 2022

Scott

Nice place.

Leisure Partner

10/10

Exceptional

05 Nov 2022

raymond

Great lighting. Comfortable bed and coffee maker in the room.

Leisure Self

8/10

Excellent

26 Aug 2022

Robin

I had a good clean room

Leisure Family

6/10

Pleasant

30 Jul 2022

Eva M

Some of the furnishings and utilities were old and worn out. The wifi was very weak and some times not connected at all. The sheets, blankets and pillows were uncomfortable. However, the young lady who checked us in was very friendly and helpful.

Leisure Partner

10/10

Exceptional

11 Jul 2022

Gerardo

Friendly staff, good area and quiet. Thank you !

Leisure Family