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Holiday Inn Express Palestine

Palestine - TX · United States

1030 East Palestine AveView location

8.8/10Excellent655 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Location8.8/108.8
Neighborhood8.4/108.4
Quality9.4/109.4
Value9.4/109.4
Amenities8.8/108.8
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  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Palestine

Welcome to the Holiday Inn Express in Palestine, TX Hotel is close to everything. We are located between Dallas and Houston. Our quaint, East Texas town's Victorian charm and easy access to I-45 and US-79 is ideal.

The great location of our Holiday Inn Express® Palestine, TX hotel allows you to discover the magic of Anderson County's natural beauty. Business guests appreciate our hotel's location. We now offer leading edge, secure free high-speed internet and a well-appointed, 24-hour business center.

In addition, you'll find the Palestine Convention Center and Columbia Scientific Balloon Facility (NASA) are close to our Palestine, TX hotel as is the Texas Department of Criminal Justice.

Whether you're here for ATV fun at River Run or Mudd Creek, or you're following the Texas Dogwood trails, our hotel in Palestine, TX is the ideal starting point. Make sure you visit Old Town Palestine. Browse our antique shops and take a 30-mile ride on the 1896 train.

Read more about this hotelShow less

We are the host Hotel for the Texas State Railroad's Polar Express. Check out the sweet treats at Eilenberger's Bakery, baking since 1898, and hike off those calories among the gentle hills and piney woods near our hotel.

Our hotel's facilities in Palestine, Texas offer amenities that include an outdoor pool and fitness center for convenience. From the free hot breakfast to a reputation that you can trust, our Palestine, TX hotel is the best choice for East Texas lodging.

Located in Palestine, Holiday Inn Express Palestine by IHG is in a rural location, within a 5-minute drive of Howard House Museum and Anderson County Courthouse. This hotel is 1.3 mi (2 km) from Green Park and 1.4 mi (2.3 km) from Reagan Park Playground.

Make yourself at home in one of the 62 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Howard House Museum 0.9 km / 0.5 mi
Anderson County Courthouse 1.7 km / 1.1 mi
Green Park 2.1 km / 1.3 mi
Palestine Community Theatre 2.3 km / 1.4 mi
Redlands Hotel 2.4 km / 1.5 mi
Reagan Park Playground 2.5 km / 1.6 mi
Davey Dogwood Park 2.7 km / 1.7 mi
University of Texas at Tyler Palestine Campus 4.6 km / 2.8 mi
Palestine Regional Medical Center 5.8 km / 3.6 mi
Texas State Railroad: Palestine Depot 8.3 km / 5.2 mi
Wolf Creek Lake 8.9 km / 5.6 mi
Wolf Creek Lake 9.4 km / 5.8 mi
Trinity River 18.9 km / 11.7 mi
River Run Park 27 km / 16.8 mi
Frankston Depot Library 34.1 km / 21.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 62
  • Number of floors (main building): 3
  • Double rooms: 32
  • Suites: 3
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
Show 31 more facilities & services
  • Wi-fi
  • Car hire
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Library
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Smoking areaExtra charge
  • Conference room
  • Printer
  • Business centre
  • Fax
  • Outdoor freshwater pool: 1
  • Game roomExtra charge
  • Sauna
  • Hot tub
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Holiday Inn Express Palestine

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 30 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Palestine

    SUITE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Holiday Inn Express Palestine

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 30 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Palestine

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable3 photos

    Holiday Inn Express Palestine

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Palestine

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double beds • 1 Bedroom • 30 m²DBL.H6-2D
    DOUBLE Accessible Two Double bedsPhoto unavailable3 photos

    Holiday Inn Express Palestine

    DOUBLE Accessible Two Double beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Palestine

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible Two Double bedsRoom • Accessible Two Double beds • 1 Bedroom • 30 m²ROO.H6-2D

    Photos are not available for this room type.

    Holiday Inn Express Palestine

    Room Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2D

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Palestine

8.8
Excellent
655 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
8.8 /10
Neighborhood
8.4 /10
Quality
9.4 /10
Value
9.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Misty
It was excellent! Everything was clean and very nice. The breakfast was great as well. Staff was friendly and helpful.
2/10
Poor
29 Jun 2026
Brian
Do not stay here. No food or beverages of any kind in pool area. I could not understand the staff. Not worth the $$$$
Partner
10/10
Exceptional
28 Jun 2026
Lisa
Very nice, clean hotel. Friendly staff. Comfy beds and pillows. Great shower. Delicious complimentary coffee and hot breakfast. Nice pool (there is no shaded area-just fyi). I would definitely stay here again. Highly recommend!!
Family
10/10
Exceptional
25 Jun 2026
Connie
We had a good time. Check in went well. Good recommendations for restaurants.
Friends_and_family Friends
10/10
Exceptional
21 Jun 2026
Edwin
Very good service
Family_with_children
10/10
Exceptional
19 Jun 2026
Misty
Claim property, friendly and courteous staff. Would return.
Family_with_children
10/10
Exceptional
16 Jun 2026
Lauren
Nice hotel. Air hardly worked
Friends_and_family Family
2/10
Poor
12 Jun 2026
Brian
Management was foreigners that could not be understood nor use the computer. My company bought 3 rooms and we won't be staying there again. The pool needs a DEEP cleaning..

Brian
Business
8/10
Excellent
11 Jun 2026
Suzanne

the hotel was fine the breakfast was good
Partner
6/10
Pleasant
17 May 2026
Michele
Friends we were with had to request maintenance on their room door upon arrival. It didn’t shut properly.
Our bathtub looked undesirable. Didn’t look real clean. Very “used” and really needs to be replaced.
Had to wait in a long line upon arrival. Had to wait about half an hour. Only one person working the desk.
Management and staff, however, were extremely nice, caring and hospitable.
Friends
10/10
Exceptional
17 May 2026
Kim
Breakfast was great with so many options
Friends_and_family Family
10/10
Exceptional
12 May 2026
Christine A.
I recently stayed at the Holiday Inn Express in Palestine, TX and had a very pleasant experience. The hotel was clean, quiet, well-maintained, and the staff was friendly and welcoming from check-in to check-out. My room was spacious, comfortable, and stocked with everything I needed for a relaxing stay. I also appreciated the convenient location, which made it easy to get around the area. Overall, the hotel provided excellent value, and I would definitely stay here again when visiting Palestine.
Partner
10/10
Exceptional
04 May 2026
Deborah
Good breakfast and room was clean
10/10
Exceptional
30 Apr 2026
Pamela
Very nice hotel. The staff was very helpful, breakfast was great,coffee in the room or 24/7 in the lobby. The rooms were clean and comfortable.
Friends_and_family Friends
6/10
Pleasant
23 Apr 2026
Peggy
We start working at Dawn. They don’t serve breakfast until 630 am so we couldn’t enjoy their breakfast. I think they do that so they don’t have to feed as many people. Most of the people in that hotel are blue collar workers just like us …up at the crack of dawn and out of the door by six. we looked at the vehicles in the parking area. Most of them were trucks. Just like us. Working folks! And most of those guys were gone before we were at 6 AM …And when I tried to make coffee in my room, there was only decaf. I was so upset. I didn’t wanna have to get dressed to go down to the coffee bar and get caffeinated coffee. It was 530 when I got up. I don’t think I’m gonna go back to that hotel to be honest … too disappointing. My partner and I have worked Palestine for 20 years. Almost everybody that stays in this hotel works for a living … using their hands with a skill. Working manually. Five years ago, we did a huge project staying in that hotel for five weeks. We saw the same thing. People that get up really early because of the Texas heat and start working at the crack of dawn. The showers are good. You can certainly take a nice hot shower and rest well because it’s quiet. But just knowing that a whole lot of what you pay for is the breakfast and the coffee in the room, I felt very, very disappointed.
Partner
2/10
Poor
12 Apr 2026
Paul
There seemed to be a party that was going on until 4am, the staff did not deal with it when it was brought to their attention.
Family
10/10
Exceptional
05 Apr 2026
Kimberly
It was very quiet at night. The room was very clean. The bed and pillows were very comfortable and made sleep very easy. The hot food was wonderful and i especially loved the fresh ground coffee. It was super delicious. The hot tub was nice and so was the pool.
Partner
2/10
Poor
22 Mar 2026
George
Who knows - plans changed and couldn’t make it - and was told “no refunds.”

Lesson learned!
10/10
Exceptional
13 Mar 2026
Linda
The room was nice and clean. Staff was very friendly. The breakfast was good.
Family
10/10
Exceptional
09 Mar 2026
MARK
Yes but there is a $75 pet charge.
Family
8/10
Excellent
01 Mar 2026
Roy
The staff was courteous and friendly. The room was good, no complaints at all. I will stay here again.
Self
10/10
Exceptional
24 Feb 2026
Tonya
The hotel was very clean, and the staff was very polite.
Business
4/10
Poor
21 Dec 2025
Paul
The WiFi was next to non existent. I couldn’t get anything done during our stay. The room was fine.
Leisure Family
8/10
Excellent
21 Dec 2025
Callie
Comfy bed! And good breakfast
8/10
Excellent
13 Dec 2025
Jackie
Clean room, staff was friendly and helpful
Leisure Family_with_children
2/10
Poor
07 Dec 2025
Yulissa
We stayed on the first floor and could hear everything. There was so much noise, including from the people next door. The walls were very thin, and I was often woken up throughout the night. Staying at this hotel was not a good idea.
Leisure Family
10/10
Exceptional
06 Dec 2025
Robert
Yes
Business
8/10
Excellent
05 Dec 2025
Catherine
Front desk was great. Room was super clean. Breakfast was terrible!
Leisure
6/10
Pleasant
05 Dec 2025
Kevin
Breakfast was disappointing. Looked like the same kind of breakfast that we would have at other HIEXP locations but this tasted terrible.
Leisure Family
10/10
Exceptional
04 Dec 2025
Jonathan
The parking was a little sketch. But the property was nice. Very clean. Loved the room and the ac was amazing. The breakfast was nice and our stay was lovely. We'll 100% stay here again.
Leisure Partner
10/10
Exceptional
04 Dec 2025
Tony
Good selection...thanks!
Business
10/10
Exceptional
30 Nov 2025
John
Everything good
10/10
Exceptional
27 Nov 2025
Mike
Comfortable bad
Leisure Family
6/10
Pleasant
23 Nov 2025
Mauanna
Roaches crawling in the bathroom.
10/10
Exceptional
18 Nov 2025
Peggy
Love this location … it’s SAFE! Not afraid to park our rig or our personal vehicles. Quiet!!! Showers have good WATER PRESSURE. And the water is HOT.. we work outside. Our days are long. This is very important to us. Thank you so much. Will be back again and again.
Business
10/10
Exceptional
16 Nov 2025
Charles
Nice
10/10
Exceptional
15 Nov 2025
Gracie
Staff was friendly, rooms were clean, hotel was very receiving of our large group of girls who were staying there during a team competition. Everyone was able to eat at the breakfast and there were lots of extras to purchase if they needed.
Friends_and_family Family
8/10
Excellent
13 Nov 2025
Robert
Room was clean, HVAC works great, even with the cold front that came through. Breakfast was less than desirable. Not horrible, just not near as good as some of the other hotels I have stayed in.
Business Self
4/10
Poor
24 Oct 2025
Jerry
I was charged an extra fee of $50 for who knows what!
The fee is supposed to be returned…some how or some way…maybe! The clerk was rude, I think she is the owners daughter!
I will never stay there again and will warn my friends and associates to avoid it also!
Leisure Family
2/10
Poor
18 Oct 2025
alice
Everything went very well . delicious breakfast had a warm room even though ac was on..it didn't cool at the right temperature
Leisure Family
10/10
Exceptional
17 Oct 2025
Jenny
The room was very clean. The bed and pillows were very comfortable. Breakfast was good with healthy options. The gym also had dumbbells and not just cardio equipment. I also enjoyed the picnic area on the backside of the property. Friendly people as well.
Leisure Partner
8/10
Excellent
25 Sep 2025
Judy
Suggest that the room have the air on before you check in, otherwise there is a musty smell.
Breakfast was very good.
Partner
10/10
Exceptional
22 Sep 2025
Jorge
Clean rooms and friendly staff.
Leisure Family
10/10
Exceptional
13 Sep 2025
Chris
Great and friendly staff. Room was amazing and clean.
Leisure Partner
6/10
Pleasant
30 Aug 2025
DIANA
The breakfast was very good and the staff was very friendly and helpful.
We didn't like that the mattress was old and squeaky and the sheets were not white and looked old, thin and dirty.
There was also an odor in the room we couldn't get rid of, probably from the many dirty Spectrum workers who routinely stay at this hotel. We weren't aware of how many workers the hotel would be filled with when we booked the stay. The parking was filled every night with construction trucks & trailers, leaving us with hardly any parking.
Leisure Family
10/10
Exceptional
30 Aug 2025
Hector
👍
10/10
Exceptional
25 Aug 2025
Jorge
Nice and clean.
Leisure Family
10/10
Exceptional
16 Aug 2025
Melinda
We were in town just to relax and our stay was great. The room was clean and smelled so good. Coffe was fantastic.
Leisure Partner
8/10
Excellent
11 Aug 2025
Juan
Very accessible to main hwy
10/10
Exceptional
10 Aug 2025
Cheryl
Everyone and every thing was great.. only thing that I wasn’t crazy about was the cheap toilet seat that slide away every time I sat on it.
Leisure Self
10/10
Exceptional
21 Jul 2025
Michelle
We had a great time. Expensive for a pet fee but other than that it was great and the staff was amazing.
Leisure
10/10
Exceptional
20 Jul 2025
James
Wonderful breakfast and staff
10/10
Exceptional
29 Jun 2025
Berenice
I loved the way the room looked and and how convenient everything was definitely will comeback
Family_with_children
10/10
Exceptional
05 Jun 2025
Troy
Great stay!
Leisure Partner
10/10
Exceptional
26 May 2025
Nicole

Good stay

This hotel was nice. The staff was friendly. Not quite sure about the area… you have to drive everywhere to get something to eat or coffee. The beds were very comfortable and the sheets were so soft. A good family hotel.
Friends_and_family Family
10/10
Exceptional
24 May 2025
Linda

excellent

It was one night and very pleasant
Partner
10/10
Exceptional
22 May 2025
Von
The location was easily accessible. The rooms were cool and dark in the night for better sleeping. I noticed from the previous visit that the lobby and rooms were upgraded and modernized. very classy and we will be back to visit.
Business_and_leisure Family
10/10
Exceptional
22 May 2025
Amanda

Great Hotel, would stay again!

Hotel was very clean and staff was very nice. Would definitely stay again breakfast was good as well for the hotel breakfast. Beds were comfortable as well. Highly recommend.
Self
10/10
Exceptional
16 May 2025
Verified traveler

Great place for the weary traveler.

Excellent hotel, service, and staff. Great breakfast. Great location. Ample parking and nice pool are.
Friends_and_family Friends
10/10
Exceptional
12 May 2025
Winton
Friendly staff.
Leisure Family
6/10
Pleasant
27 Apr 2025
Eva
I was told I needed to psy another $60 as a deposit in case we damaged the room in any way. If I don't get that deposit credit back to my ctedit card, I will never stay at another Holiday Inn.
Leisure Family
10/10
Exceptional
26 Apr 2025
Cassandra
Nice place to stay in Palestine, Texas
10/10
Exceptional
25 Apr 2025
Crystal
Lovley
10/10
Exceptional
19 Apr 2025
Curtis
The only complaint I have is the foyer area was rather warm.
Leisure Family
2/10
Poor
18 Mar 2025
Connor
They over charged me and couldn’t figure out why while I was checking out extra 20$ charge nothing ruinous but still you can’t tell me why your charged me an extra 20$ they say they’ll take it off then I check my statement they charged me an extra 50$
Leisure Friends
6/10
Pleasant
18 Mar 2025
Michael

Expensively Pet Friendly

Hot tub was not working.
Beware: they advertise as pet friendly, but charge you $75 for a dog.
Self
4/10
Poor
26 Feb 2025
Kara
It was not nearly as nice as all the other holiday inns
10/10
Exceptional
24 Feb 2025
Emma
Our stay was very nice and convenient to the location that we needed to attend my cousins Funeral.
Friends_and_family Family
8/10
Excellent
11 Jan 2025
Mauanna
Check in went well. Friendly sweet young lady checked us in. Convenient location.
Leisure Family
10/10
Exceptional
09 Dec 2024
Elliott

Enjoyable Stay

Very easy checkin. Very clean and comfortable.
Friends_and_family Family
10/10
Exceptional
06 Dec 2024
Lyle
I liked having the ground floor and parking near entrance
Leisure Self
6/10
Pleasant
21 Nov 2024
Iain
$75 per pet. I paid more in pet fee than for my room. The walls are very thin, the room next to mine had a cough, sounded like he was in the room with me. Stray dogs in the parking lot at night, howling and barking. Stayed 2 nights without sleep, will not stay again.
No, I didn’t bother the desk, these are things they can do nothing about.
Pet
8/10
Excellent
25 Oct 2024
keith
The hotel staff, front desk and those working the breakfast area, were great. So friendly and helpful!
Leisure Friends
4/10
Poor
21 Oct 2024
Verified traveler

Go somewhere else

Horrible stay. Staff was nice but that's where the good ends. Our toilet made a loud whistling noise when you flushed. I found bugs in the bathroom. The \"accessible\" tub was a joke. It had a metal bar that was attached to the side of the tub that had the wall on it, but apparently it had been torn off at some point because it was caked with very sloppy caulk. The accessible shower seat was a foldable plastic seat with metal on the ends. One of the edge where the metal was would hang from the metal strip that being attached to the tub. However, the other side of the tub, where there was no wall simply had these plastic strips that you sit on and they were not attached to the tub, so they were very scary and unsafe. The shower head did have a hose. That you could take down to use the shower head while city. However, it leaked all over the place and the shower head was not adjustable and very very poor water pressure. The second evening we were there, we got knocks on the door after eleven p m. It turned out the managers came to our door because my son was in the shower and it was leaking on the floor below, but when they came into our bathroom, they realized the leak must be internal, because our floor was dry. We asked several times if we should switch rooms. They would not switch rooms with us and we paid full price for a room that we could not use the shower. I complained at the front desk when I checked out.But they said there was nothing they could do
Friends_and_family Family
10/10
Exceptional
14 Oct 2024
Terry

Mid trip stop

This hotel was exceptionally clean & neat. Heard them cleaning the hall twice while there one night. The staff was friendly & courteous too. Had a little trouble with our thermostat for a bit, but got it worked out. Would recommend here for a stay.
Partner
10/10
Exceptional
30 Sep 2024
Mayra
Very clean, friendly staff. I had a problem with my key card not opening. Staff was great to help get me in my room right away. The issue continued during my stay but maintenance came to fix the issue.
Leisure Family
8/10
Excellent
29 Sep 2024
Elizabeth
Hreay location and great breakfast
10/10
Exceptional
29 Sep 2024
Johnny

Good hotel!

Nice hotel. Very friendly staff and very clean. Comfortable beds.
Friends_and_family Family
10/10
Exceptional
18 Sep 2024
Richard

Train ride

Need cooler sheets
Partner
10/10
Exceptional
14 Sep 2024
Verified traveler
The pool was too dirty to swim in, but thats the fault of the local pool cleaning service that hadn't shown up for the weekly cleaning service.
Friends_and_family Family
10/10
Exceptional
14 Sep 2024
Richard
Train ride
Partner
10/10
Exceptional
11 Sep 2024
Elfego
Clean and nice hotel
Business Partner
10/10
Exceptional
31 Aug 2024
Derrek
Comfortable, clean and spacious rooms. Great outdoor pool. Typical breakfast but much better than other Holiday Inns we’ve been to. Helpful and kind staff.
Partner
8/10
Excellent
26 Aug 2024
Michelle
Very clean
Leisure
8/10
Excellent
23 Aug 2024
David
Would rate a 5, but was really annoyed by having to post a $50 \"breakage fee\". Then had to make 2 extra trips to the front desk to report \"as found\" materiel discrepencies, so I would not be charged for them. If a guest is going to be posted for a \"breakage fee\", the property should be certified PERFECT prior to guest occupancy. So much for Holiday Inn Express and advertised and implied guest intelligence.
Leisure Partner
2/10
Poor
22 Aug 2024
Cy
Age of 21 requirement not disclosed at booking. Could not check in and was not refunded.
10/10
Exceptional
13 Aug 2024
LaTandria
Perfect location
Leisure Family
10/10
Exceptional
04 Aug 2024
Yvonne
Staff was really nice, Jenny took care of us! I always stay at this location when I’m visiting family!
Leisure Partner
10/10
Exceptional
04 Aug 2024
Barbara
Everything was smooth and great! Morgan at the front desk was friendly and helpful and efficient. Great breakfast set up!
Friends_and_family Family
2/10
Poor
29 Jun 2024
Sandra
I was very surprised that this place carries the Best Western brand. Rooms were filthy, smelled of smoke, run down. We checked in and immediately checked out. The front desk was not helpful at all. They still charged me for the entire stay. I would NOT recommend this motel.
Family
4/10
Poor
04 Jun 2024
Verified traveler

very deceiving

the property was under remodeling when we arrived which we were not told or made aware of when booking or even paying for rhe room. smell of paint and wallpaper glue in the hallway, all the old furniture was in the parking area which looked very trashy
our shower had a huge crack on the wall which we were not told of
and the neighborhood was not very appealing compared to the photos on website.
no we will not be staying at this hotel again.
wish i would of took photos
Friends_and_family Family
8/10
Excellent
29 May 2024
Julie
Undergoing construction and parking lot full of discarded furniture plus hanging plastic in hallways gave an eerie unsafe feeling. Staff very friendly and helpful, breakfast was delicious
Family
10/10
Exceptional
20 May 2024
Nathan
The staff was very kind and helpful. The room was very clean and the amenities were nice. They are remodeling, but it was not an inconvenience.
Business Self
8/10
Excellent
03 May 2024
Karen
The hotel was great. Only gripe was couldn’t get channel that plays the Astros Baseball game.
Leisure Partner
8/10
Excellent
20 Apr 2024
CRYSTAL
Everything was amamzing
10/10
Exceptional
08 Apr 2024
Jeff
Food ok but eggs not. Biscuits great. Great checkin and staff
Leisure
8/10
Excellent
05 Apr 2024
Racheal

Short stay

We had a very short stay (less than 8 hours)
Reception was nice and helpful
Breakfast was good! Typical breakfast with many options!
Room was exactly what was expected.
Business
4/10
Poor
23 Mar 2024
Susana
The receptionist stayed on the phone while checking me in. This room is dirty and sleeping in this bed was near imposible for it made me even itch… it just felt dirty over all.
Business
10/10
Exceptional
19 Feb 2024
TIFFANY
quiet area, felt safe, there are some renovations going on but that did not affect our stay at all. met all our needs!
Leisure Family_with_children
10/10
Exceptional
24 Jan 2024
Nancy
I have stayed here several times. I like the location.
Leisure Self

Location & surroundings

Holiday Inn Express Palestine
1030 East Palestine Ave, Palestine, United States

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Holiday Inn Express Palestine

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