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Country Inn Suites By Radisson West Bend Wi

Milwaukee - WI · United States

2000 Gateway CtView location

8.2/10Excellent969 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.4/108.4
Condition8.0/108.0
Location9.0/109.0
Neighborhood9.0/109.0
Quality5.0/105.0
Value7.0/107.0
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Country Inn Suites By Radisson West Bend Wi

Enjoy a complimentary grab-and-go breakfast at our front desk while our buffet is temporarily unavailable. Conveniently located off Highway 45, the Country Inn & Suites, West Bend offers free high-speed Wi-Fi, an indoor pool (currently closed), a whirlpool (currently closed), and a relaxing fireplace lobby.

Guests can also enjoy a lending library, complimentary passes to a nearby health club, a free daily newspaper, and valet dry cleaning. Each guest room and suite features complimentary high-speed Wi-Fi, coffee service, an iron and ironing board, a hairdryer, and a TV with premium cable channels.

Suites also include a microwave and refrigerator. Nearby attractions include Paradise Pavilion Shopping Center (1 mile), Sunburst Ski Hill (5 miles), West Bend Airport (5 miles), Cedar Creek Winery (16 miles), Milwaukee County Zoo (22 miles), Miller Park (26 miles), and downtown Milwaukee (32 miles).

General Mitchell International Airport is 38 miles southeast of the hotel.

Read more about this hotelShow less

Located in West Bend, Country Inn & Suites by Radisson, West Bend, WI is in the business district, within a 5-minute drive of Kettle Moraine Ice Center and Eisenbahn State Trail. This hotel is 2.3 mi (3.6 km) from 1889 Courthouse Museum and 2.5 mi (3.9 km) from Riverside Park.

Make yourself at home in one of the 58 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-out is available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: USD 15.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Kettle Moraine Ice Center 1.3 km / 0.8 mi
Eisenbahn State Trail 2.4 km / 1.5 mi
1889 Courthouse Museum 3.4 km / 2.1 mi
Riverside Park 3.8 km / 2.4 mi
Museum of Wisconsin Art 3.9 km / 2.4 mi
Regner Park 4.5 km / 2.8 mi
West Bend Labyrinth Garden 4.6 km / 2.8 mi
Washington County Fair Grounds 6.5 km / 4.1 mi
Froedtert West Bend Hospital 6.5 km / 4.1 mi
St. Agnes Historic Convent and School 7.4 km / 4.6 mi
Lac Lawrann Conservancy 8.8 km / 5.5 mi
Fox Hill Ski Area 8.9 km / 5.5 mi
West Bend Country Club 9.9 km / 6.2 mi
Sleeping Dragon Ranch 10.4 km / 6.5 mi
Big Cedar Lake 10.5 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 58
  • Number of floors (main building): 3
  • Twin rooms: 31
  • Double rooms: 27
  • Suites: 19
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 23 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Fireplace
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • TV lounge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Cycling / mountain bikingExtra charge
  • GolfExtra charge
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 25 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable1 photo

    Country Inn Suites By Radisson West Bend Wi

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 25 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Country Inn Suites By Radisson West Bend Wi

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 25 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable7 photos

    Country Inn Suites By Radisson West Bend Wi

    SUITE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 25 m²ROO.H6-4
    Room AccessiblePhoto unavailable6 photos

    Country Inn Suites By Radisson West Bend Wi

    Room Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-4

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 25 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    Country Inn Suites By Radisson West Bend Wi

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 25 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable6 photos

    Country Inn Suites By Radisson West Bend Wi

    Room TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Country Inn Suites By Radisson West Bend Wi

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Country Inn Suites By Radisson West Bend Wi

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Country Inn Suites By Radisson West Bend Wi

8.2
Excellent
969 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.0 /10
Location
9.0 /10
Neighborhood
9.0 /10
Quality
5.0 /10
Value
7.0 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
David
Breakfast is pretty plain, and needs improvement.
8/10
Excellent
11 Jul 2026
Jim
Was a good place to rest and shower.
Partner
8/10
Excellent
06 Jul 2026
Dave
Overall an excellent stay, but the breakfast could be better.
The eggs are powdered eggs, the muffins are bland with no flavor, and some other sweet flavored item would be great.
Partner
10/10
Exceptional
21 Jun 2026
Tara
The staff was amazing and very accommodating! The property was very accommodating to our baseball team that spent much of the time in the pool and back patio area!
Family_with_children
8/10
Excellent
19 Jun 2026
Diana
good for a quick overnight stay. did not do much at hotel but staff was friendly and rooms were fine.
Friends_and_family Family
2/10
Poor
06 Jun 2026
Jenafer
O
10/10
Exceptional
05 Jun 2026
Suzanne
Great stay!
10/10
Exceptional
28 May 2026
Patricia
Convenient venue, good, clean room, updated bathroom, quiet!
10/10
Exceptional
25 May 2026
Lori
Staff was friendly and the rooms were clean .
Friends_and_family Friends
10/10
Exceptional
23 May 2026
Tamara
Pool was nice temperature. Hot tub was nice. Friendly staff.
Friends_and_family Family
8/10
Excellent
14 May 2026
Kathryn Mary
It was fine.
Self
10/10
Exceptional
06 May 2026
Ralph
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Partner
8/10
Excellent
24 Apr 2026
Julia
We had a lot of fun swimming in the pool and the breakfast was nice
Friends_and_family Family
8/10
Excellent
21 Apr 2026
Veronica
My stay was good, I did book a king suite but it was just a room. I thought the suite consisted of 2 sections but maybe it differs per state. other than that, my stay was comfy.
Partner
8/10
Excellent
19 Apr 2026
Nathan
The hot water came and went all the time. Need a bigger boiler.
Family_with_children
8/10
Excellent
10 Apr 2026
Joseph
Breakfast was good. Stay away from the scrambled eggs, LOL. Well lit outside. Clean hotel, Super comfy beds, in my opinion. Best part, super affordable.
Self
8/10
Excellent
09 Apr 2026
Christine
Our room was really spacious. It was clean with the exception of a few long standing stains on carpet or furniture. More stained carpet and areas around the hotel. The breakfast was fairly typical and simple but the waffles were extra. Kids enjoyed making their own. Front desk woman was very helpful and friendly when dealing with a mishap. May never book with hotels.com again bc of this mishap. Would stay at this hotel again.
Friends_and_family Family
8/10
Excellent
29 Mar 2026
DEBRA
Very enjoyable stay.
Family_with_children
10/10
Exceptional
29 Mar 2026
kathi
Hotel was right off highway, easy to find. Staff was very friendly and helpful. Room Was clean. Lots of places to eat near by and a walmart just down the street if you needed last minute items. We did not have the breakfast ( left very early) good choice for us for the one night.
Family
8/10
Excellent
27 Mar 2026
John
Breakfast was fair. Eggs were not hot and there was no milk
Partner
6/10
Pleasant
25 Mar 2026
JOAN
The bathroom mirror was all dirty and sudsy from the prior guest. Each time I went to my room my key did not work. I had to go downstairs to get a new key three days in a row. Not happy especially with full arms each time.
Self
2/10
Poor
25 Mar 2026
Victoria
Very icey almost hurt myself
10/10
Exceptional
10 Mar 2026
Stephanie
Clean room, friendly staff, and good breakfast
Friends_and_family Family
10/10
Exceptional
04 Mar 2026
John
Was a nice stay for the price.
8/10
Excellent
01 Mar 2026
Ashley
The bathroom ceiling was dripping water. Kind of weird. But the room was updated and clean overall
Partner
6/10
Pleasant
01 Mar 2026
Cindy
The overall stay was nice.
Self
10/10
Exceptional
14 Feb 2026
Robert
Room was very clean breakfast was great!
Stay here!!
10/10
Exceptional
06 Feb 2026
Michelle
Friendly staff, good breakfast.
Leisure Self
6/10
Pleasant
16 Jan 2026
Jeff
Rooms need some work and updating.
Business
8/10
Excellent
10 Jan 2026
Mike
It was all good
Friends_and_family Friends
10/10
Exceptional
08 Jan 2026
Caiden
Overall great
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
Carrie
Yes
Partner
8/10
Excellent
03 Jan 2026
Emo
Overall it is ok. Does deserve more stars.
Staff can show a little bit more hostility to the guests.
8/10
Excellent
30 Dec 2025
Pete
I stay here whenever in town. Clean rooms. Asked for a different room farther from the lobby and they provided it with no problem. Good pricing for the stay.
10/10
Exceptional
29 Dec 2025
Keith
Decent,convenient place
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Philip
Clean and friendly.
Partner
10/10
Exceptional
27 Dec 2025
William
Room was nice. Everything we needed and more. Staff was great.
10/10
Exceptional
26 Dec 2025
THOMAS
Yes t both
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
Deb
Great room…staff very attentive…
Leisure
8/10
Excellent
21 Dec 2025
Leah
The price was great and the room king suite room was wonderful for having kids with. It had a glass wall between the king bed and the pull out sofa area. Very nice to the the seperation!
Leisure Family
10/10
Exceptional
10 Dec 2025
JESSICA
Room was very clean.... Except the glass. Mirrors, windows. Staff was courteous & helpful!!!
Business_and_leisure Friends
8/10
Excellent
19 Nov 2025
Karen
The room we went to smelled like vomit!! We asked for another room and were given one, and no problem. My concern was that no one wanted to come to the room and find out what the problem was, and what concerns me even more is that they rented it to someone else, but I will never know.
8/10
Excellent
02 Nov 2025
Donald
Staff was great. Overall property needs a facelift and regular maintenance.
6/10
Pleasant
01 Nov 2025
Tamera
The lady who took care of the breakfast area was very nice. She alao kept things clean anf stocked.

I stayed in a whirlpool room. The whirlpool didnt work. I was very disappointed to have,paid for this and not been able to use it. No refund offered.
Leisure Self
8/10
Excellent
18 Oct 2025
Deanna
Office chair was taped and in very poor shape and the bathtub fixtures were old and discolored but they were fictional. Hope this helps. (Room 200)
10/10
Exceptional
11 Oct 2025
Stephen
We had a wonderful stay celebrating our 53rd anniversary.
Partner
10/10
Exceptional
10 Oct 2025
Shirley
Quiet
Friends_and_family Family
10/10
Exceptional
28 Sep 2025
Lucas
I liked it.
Business Family
8/10
Excellent
22 Sep 2025
John
The hotel was very nice. It was conveniently located by the main highway, and was quiet and clean. The breakfast was lackluster, however.
Friends_and_family Family
4/10
Poor
20 Sep 2025
Kevin
The entire place smelt musty. The carpet in the bedroom of our suite was so damp it left your socks wet after walking around. They had fans running in halls, the door to rhe pool area was left open. Clean clothes were musty & damp in the morning. Shower curtain rod was barely attached to the wall, sink faucet was so loose it rotated when you tried to turn on the water. Entranced area was dirty and not at all appealing when walking. Lady working front desk was unfriendly and had a ‘book on tape’ playing loudly the entire time she checked us in. Will not stay at this hotel again and will reconsider any Choice Hotels in the future.
Leisure Family
4/10
Poor
17 Sep 2025
Gregory
There is nothing that several thousands of dollars spent on upkeep and maintenance could bring this hotel up to a #2.
10/10
Exceptional
13 Sep 2025
Addie
The Hotel was clean, quiet and had a pleasant smell throughout. Staff was helpful and friendly. Room was large and bed was comfortable. Great trip
Friends_and_family Family
10/10
Exceptional
09 Sep 2025
mohanad
Room and sheets weren't that clean
6/10
Pleasant
08 Sep 2025
Jessica
My shower was cold. Thin walls.
Leisure Self
4/10
Poor
07 Sep 2025
Jordyn
The hotel itself was nice, staff were awesome and I loved the pool and hot tub option. The beds, however were VERY uncomfortable. I spoke to several guests who also stayed overnight and most reported the beds being very hard with one reporting theirs was incredibly soft and she was sinking in it. Booked a several night stay for our honeymoon and came home a day early because they were unbearable.
Leisure Family
10/10
Exceptional
07 Sep 2025
Scott
Very clean hotel. Close to the interstate with easy free parking.
Leisure Family
8/10
Excellent
05 Sep 2025
Robert
Our room had a noisy A/C unit and the room seemed to lack furnishings. It just felt empty. Also the sheets were really worn thin (in some parts of the sheet it was so worn you could see the mattress thru it). But overall, it’s a nice property and had a good breakfast.
Leisure Partner
2/10
Poor
29 Aug 2025
brad
I booked a king studio suite with hot tub. The room was only single room. Didn’t look anything like the photos or description. Room was dirty out dated and furniture was dilapidated. Tv only had crappy streaming services and with the spotty internet, was of no use trying to watch tv. Will not be returning to this hotel again.
Business Self
8/10
Excellent
20 Aug 2025
Grant
Great value for the price, relatively speaking. The rooms are large and very clean. Premises was quiet. Staff is friendly and helpful. Grocery shopping and a variety of restaurants are less than a 5 minute drive from the inn.
Leisure Family
8/10
Excellent
13 Aug 2025
Robin
I've stayed here three times this summer. Every time my room has been very clean and had everything I needed. The bed and pillows are super comfortable!
Business Self
4/10
Poor
10 Aug 2025
Verified traveler

Falling apart

The building outside looked good and the floors inside room 200 were nice. Pretty much everything else needed work. Both the bathroom sink and tub faucets dripped all the time, there was a ceiling bubble that could be water damage in the bathroom, one wall was scuffed and marked up, there was a layer of dust on things, they could have bleached the sheets better and you could hear everyone through the walls and ceiling. They even had a chair by the desk that looked like they pulled it out of a garbage dump from the 1920's. It was worn and peeling well beyond its normal lifespan and should have been replaced long long ago (see pic). If these things are \"their best\" they failed miserably. I could have went to a cheaper hotel and got a better room.
Self
6/10
Pleasant
08 Aug 2025
Brooke

Okay if you want to sleep and go

The curtains looked like a cat or someone shred them. It was loud with the flusing or draining from the top floor. Bed was comfortable. And glad the added the soap shampoo and conditioner pumps in the shower. The chair by the desk needs to be replaced. Breakfast was okay. The eggs and sausage just came out but they were cold.
Friends_and_family Family
10/10
Exceptional
07 Aug 2025
Kevin
There evidently was kids above us running and being noisy
Leisure Partner
10/10
Exceptional
03 Aug 2025
Ricky
Clean and great location
Leisure Family
6/10
Pleasant
02 Aug 2025
Stephanie
Staff did not greet or talk with guests.
10/10
Exceptional
26 Jul 2025
Matilde
It was reasonably good. a little pricey. no significant complaints.
Leisure Partner
4/10
Poor
22 Jul 2025
David
The handicapped rooms were dirty/gummy and were truly handicapped equipped. The showers were a tub with a handheld shower wind that did not detach from mount or adjust up or down. The beds were very worn and too high for a wheel chair transfer. The complimentary breakfast was limited and very low quality food items.
Leisure Family
10/10
Exceptional
19 Jul 2025
CANDICE

Very pleased. If i head that way again...I'll be staying there.
Leisure Family
6/10
Pleasant
18 Jul 2025
Jody
Coffee was weak and shower kept changing from cold to hot on its own
Business_and_leisure Family_with_children
10/10
Exceptional
15 Jul 2025
Kim
The rooms are newly remodeled, and clean. The staff was very nice and helpful.
Leisure Partner
6/10
Pleasant
14 Jul 2025
Megan
The TV stand had water damage. The computer chair's covering was frayed. Curtains were stained. Beds were fine. Bath was fine. Value not worth what we paid to stay
Leisure Family_with_children
6/10
Pleasant
14 Jul 2025
Sarah

Lipstick on a Pig

The photos make this hotel look a bit nicer than what it is. Unfortunately the options are limited in this area for accommodations. Although the price was right, I wouldn’t say this hotel is particularly clean - we had dust on table/countertops and dirt on our floors. Although the hotel appears to have updated, it’s really just lipstick on a pig — you can tell there’s a lot of deferred maintenance. I would only rebook if I had no other option.
2/10
Poor
14 Jul 2025
Andrew
So dirty and gross.
Partner
6/10
Pleasant
13 Jul 2025
Mark
Not worth the money. The rooms are average at best and no better than a $40 a night hotel room in the area. Loud window air conditioners, not comfortable bed/pillow.
Leisure Partner
10/10
Exceptional
07 Jul 2025
Mike
It was a fine hotel for a few days.
Leisure Partner
10/10
Exceptional
03 Jul 2025
Dolores
Nice quiet neighborhood. Sining room clean, foods fresh. Check in was quick but staff not friendly or wanted to make conversation.
Leisure
2/10
Poor
29 Jun 2025
Verified traveler

Filthy & Overpriced

Absolutely filthy (small) rooms. Furniture ripped and drapes torn to shreds. Toilet ran intermittently all day and night. Front desk clerk smoking weed. Do yourself a favor, spend the extra money and stay elsewhere.
Friends_and_family Family
6/10
Pleasant
28 Jun 2025
Melissa

Probably wont return

Check in was fine. The mattress was one a flimsy, metal box spring that creaked. The mattress was sinking in also. We didn't notice until we went to sleep there were red streaks on the bed spread
Partner
10/10
Exceptional
22 Jun 2025
Kristine
Quiet location. Very friendly, kind staff.
Plenty of towels !! Nice breakfast too!!
Leisure
4/10
Poor
22 Jun 2025
Jessica
I've stay here many times and would normally have recommended it to anyone but this last time had drastically changed my mind and we will no longer be staying here. On our last day as we were getting ready to leave my youngest son got away from me when i dropped my keys and ran down the hall, unknown to me someone had jammed open the door to the pool area and I barely caught my two year old son before he fell into the pool. I barely caught him in time and was extreanly upset since i thought that door was suppost to be closed. I got my family to the car and went to check out and told the women at the desk about the door and what almost happened and the saftey issue. She told me that she's the one that left it opened because it was so hot and muggy in the pool area and that I should watch my child better. It says right by the dam door not to leave it open! Not only was she rude but I'm not risking my child drowning because someone can't keep a door that's suppost to be closed for safety closed.
Business Family
10/10
Exceptional
21 Jun 2025
Richard
very clean
8/10
Excellent
18 Jun 2025
Mary
Nice, professional staff. They do not warn you of the elevator being out of service until you arrive.
10/10
Exceptional
14 Jun 2025
Craig
The lack of a elevator sucks
Business
8/10
Excellent
12 Jun 2025
Cliff
The parking lot was very small and difficult to navigate with a full sized truck. The lot was full of contractors trucks and trailers
Business
6/10
Pleasant
12 Jun 2025
Elizabeth
The front desk staff at check-in was not pleasant. She was very short and acted as if we were a bother to her. For example, when I asked a simple question about my address that was listed incorrectly she sighed and said it didn’t matter that’s what I must have entered, as if it was a huge inconvenience to her to correct it. The elevator was also out of order and our room was on the third floor.
Business_and_leisure Family
4/10
Poor
06 Jun 2025
Daniel
Elevator was broke for our entire stay, the room was dirty
4/10
Poor
06 Jun 2025
Linda
The help was nice and friendly but the rooms were not up to the standards I've seen at other country inns. We were put in a handcap room even tho we didnt need it so the bathroom lacked counter space. The elevator was also out of order. Noise from other rooms was annoying along with people stomping down the stairs. I've attached pictues of the towels. The comforter was also very old and worn.
Leisure Partner
6/10
Pleasant
03 Jun 2025
Toni
We chose to stay due to location. Staff was friendly enough. Elevator wasn't working and we were on 2nd floor. The hallways were not very clean-you could tell they were not vacuumed all the way to the wall, behind the doors, etc in quite some time. Our room was fairly clean-but again behind and under things not cleaned well. The furniture had a lot of wear and tear (drawers/doors wouldn't close due to damage). The room was a nice size and had been updated as far as flooring paint and decor. Internet worked well. Hot tub jets were very low pressure.
Friends_and_family Family
4/10
Poor
29 May 2025
Sherry
I've stayed at Country Inn & Suites in several states, but this is one I won't be staying in again. My first impression was that the front desk staff was rude and dismissive. No friendly greeting. There was a big sign about the elevator being out of order - not an issue for me, but I know it was for others. I was given a handicapped room, which I hadn't requested, and the holder in the bathroom for the showerhead was partially broken, so couldn't be moved. The room was clean enough - small things, but the worst was the staff. We came back to the motel about 10:00 p.m., and staff was washing the floor in the lobby. She didn't greet us - just gave us a dirty look for having interrupted her cleaning. Just not pleasant at all. No excuse for rudeness.
Leisure Family
2/10
Poor
28 May 2025
Peter
This hotel was terrible. It was dirty and the staff was either rude or unavailable. I will never stay here again. neither should anyone else. The elevator was not working during our whole stay and had been down for two weeks. The front desk said that we should have asked if they had a working elevator when we booked the hotel. The hotel was so dirty and disgusting I took pictures of it so that I would have proof. it was auful
Leisure Family
8/10
Excellent
18 May 2025
Janelle
Quick & easy
Leisure Family
6/10
Pleasant
18 May 2025
Verified traveler

Poor condition, dirty

At check in the woman had been eating food, licked her fingers and used one hand to do everything else to check us in. Once in the room it was noted that huge scratches were made from moving furniture, rips in the curtains, large stain in the chair, pleather covering was ripped on the chair
In the bathroom hair was on the floor and cut fingernails. I used a towel to clean it up, and the towel became black/red with whatever was all over the floor. I asked to move rooms and brought her the towel. No appology was given and she said she would try as they were full. She did. Next room was in similar condition. I didnt have time to check bathroom floor as we had some other guests joining us.
Friends_and_family Family
8/10
Excellent
15 May 2025
Joseph
Plumbing wasn’t the best for the room we stayed in. But everything else was simple, all we needed.
10/10
Exceptional
14 May 2025
JOHN
Very nice and very helpful
6/10
Pleasant
30 Apr 2025
Marc

Probably not again

The elevator was not working and we were on the 3rd floor. My wife had been ill and it’s difficult for her to walk up the stairs. Also, no ice or vending machines on the upper floors
Friends_and_family Family
6/10
Pleasant
23 Apr 2025
Douglas
None
6/10
Pleasant
11 Apr 2025
BRIAN
First impressions: made to feel as though I was a bother and had interrupted her conversation with someone in the back room.

This is the second Country Inn booking for me in the last month. Both have been disappointing.
Business
8/10
Excellent
05 Apr 2025
Kevin
Nice clean place to stay for a couple nights.
10/10
Exceptional
03 Apr 2025
Sierra
The staff was so kind!!! They greeted us every time we walked through the lobby. When we needed anything, they were quick to assist! We will definitely stay again when we come back to visit family in Wisconsin.
Leisure Partner
8/10
Excellent
03 Apr 2025
Dan
Very sparce decor, towel had stain on it.
Leisure Self

Location & surroundings

Country Inn Suites By Radisson West Bend Wi
2000 Gateway Ct, West Bend, United States

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Country Inn Suites By Radisson West Bend Wi

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