Castelo Hotel

50 reviews shown

4/10

Poor

11 Nov 2025

Jakub

super cold room during arrival - AC set to 19 deg...but i think it was even colder

issue with electricity at morning
empty shower gel in shower - observed late night (before sleep) when i was wet in shower already

Business Self

10/10

Exceptional

03 Aug 2025

Robert

Great location and ample free parking. Breakfast was simple, good and more than adequate. Staff was friendly and helpful. No real amenities like a restaurant, big bar, and the spa with pool is only if you upgrade, but if all you’re looking for is a nice clean room in a great location, then you can’t go wrong.

Partner

10/10

Exceptional

20 Jul 2025

Fernando

The staff are amazing
The Hotel is amazing clean spacious and very very nice
The rooms are very large and very comfortable bed
The pool and the hot tub are wow
All I have to say is a must to see and stay

Leisure Partner

10/10

Exceptional

14 Jul 2025

Dave

Superb

Absolutely perfect in every respect.
From the beautifully air conditioned room, to the quality of the bedding and towels and a great location too

Self

10/10

Exceptional

30 Jun 2025

J L

Excellent

Lovely modern hotel. Secure underground parking for the motorbikes but check it out before you park. The entrance / exit is only short but it's steep. Very helpful reception staff.

Friends_and_family Friends

10/10

Exceptional

08 May 2025

martin

Good location. Friendly staff and overall very clean. Breakfast which was included in price very good all you would need.

Partner

10/10

Exceptional

10 Nov 2024

jason

Very nice and clean hotel. Breakfast buffet is excellent . Staff was really great.

Leisure Partner

8/10

Excellent

22 Oct 2024

Barry

very nice !!

Leisure Family

8/10

Excellent

08 Oct 2024

Ivy

Great rooms with a castle view. One staff member at check-in was rude when we arrived early.

Business_and_leisure Partner

10/10

Exceptional

28 Sep 2024

Marina

From the lobby to our bathroom and also the spa area, all the details in onyx marble are stunning. Very quiet and tasteful. Breakfast was delicious, with a wide assortment of fruit and local pastries. We could walk everywhere.

Leisure Partner

10/10

Exceptional

28 Sep 2024

Martin

very well looked after and pride taken in providing a great guest experience

Leisure Partner

10/10

Exceptional

30 Aug 2024

Iris

front desk staff was very friendly, Hugo was great help.

Leisure Partner

8/10

Excellent

01 Aug 2024

Natalia

The hotel is very nice and modern.

Leisure Partner

10/10

Exceptional

08 Jul 2024

Elizabeth

Beautiful hotel.

Leisure Partner

10/10

Exceptional

29 Jun 2024

Garrett

AMAZING front desk staff!!! They were able to assist with all of our touristy needs :)

Leisure Partner

10/10

Exceptional

16 Jun 2024

Abilio

The Propertie is Wonderful, modern, clean and cozy. You feel like your own home!

Leisure Family

10/10

Exceptional

02 Jun 2024

Karen

One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast

Partner

10/10

Exceptional

08 Apr 2024

Rute

Very cozy and clean hotel.
Great breakfast selection and friendly employees

Self

10/10

Exceptional

23 Dec 2023

Paul

Great stay & warm welcome!

Great modern hotel, fantastic location and comfortable rooms....thanks for a great stay!!

Partner

10/10

Exceptional

10 Oct 2023

Ingrid

Good choice for Chaves

Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.

Partner

8/10

Excellent

20 Sep 2023

Joseph

Very nice hotel. Good service

Leisure Partner

10/10

Exceptional

12 Aug 2023

David

Very good up market hotel

Partner

10/10

Exceptional

09 Aug 2023

Kevin

Excellent hotel

Leisure Family

10/10

Exceptional

11 Jul 2023

John

Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars

Leisure Family

8/10

Excellent

30 May 2023

Verified traveler

Good stay

Loved the Hotel and received excellent service from the front desk. The room ( due to availability) was a bit dark and on the ground floor. I was notified prior to coming and felt like something complimentary would have made up for it. The construction next door made it impossible to open the windows which contributed to the darkness. However, the room was spotless and in excellent and modern condition. It was also very quiet.

Partner

10/10

Exceptional

23 Mar 2023

John

A fabulous find. Great service from reception with very good recommendations for dinner. Lovely hotel next to the castle, town hall and church. Highly recommended.

Business Self

10/10

Exceptional

01 Oct 2022

Joseph Dos

Very nice hotel in a very nice location

Leisure Family

6/10

Pleasant

17 Sep 2022

Rosemarie

The property was nice most of the staff were friendly but they knuckle and dime you. It's 5 E a day to park if you want secure parking, it's 10 E to use the pool bc it's in the \"spa\" and if you like to walk around and see things it's about a 5 to 10 min walk to anything other than the castle.

Leisure Family

10/10

Exceptional

11 Aug 2022

Terry

Great hotel and location!

Leisure Family

8/10

Excellent

30 Jun 2022

Robert

Pleasant room with terrace, Jacuzzi and Bali bed. Good parking

Leisure Partner

10/10

Exceptional

29 Jun 2022

Raymond

Great hotel for Chaves

Very nice hotel. Great beds.

Business

10/10

Exceptional

01 Mar 2020

Luis

Excelente, com um staff muito simpático e prestável
Boa localização e boa relação preço/ qualidade

Partner

10/10

Exceptional

16 Oct 2019

Verified traveler

The staff were all amazing here. Each one of them we interacted with was a delight. They went out of their way to make our stay special. We will definitely return if we drive down again!

Leisure Partner

10/10

Exceptional

07 Oct 2019

Greg

Friendly, professional staff, modern, clean & nice rooms, good location.

Leisure Friends

10/10

Exceptional

29 Aug 2019

Verified traveler

A nice little hotel in the center of Chaves. Easy parking, very friendly staff and a spacious room. Breakfast is good. No car needed for exploring Chaves.

Leisure Partner

10/10

Exceptional

11 Jun 2019

denis

a lovely stay

I stayed in the hotel for a period of 3 weeks and had an extremely pleasant stay. The service was really good and personal, The room and bathroom very comfortable. it is well located, you can easily walk everywhere, it has a terrace that is very enjoyable for a late night drink. the jacuzzi is very nice after a long day. If you are passing by Chaves this is definetely the place to stay.

10/10

Exceptional

06 Apr 2019

Verified traveler

Great hotel, nice clean and cozy rooms with everything you need, lovely staff and amazing overall experience

10/10

Exceptional

05 Feb 2026

Silvana

Quarto excelente , chuveiro ótimo , café da manhã muito bem servido , hotel muito bem devorado .

Partner

8/10

Excellent

08 Dec 2025

NUNO

Quarto grande. Boa cama.

Partner

10/10

Exceptional

16 Nov 2025

darcilene n

Hotel bem localizado, quarto bom e café da manhã saboroso!

Partner

8/10

Excellent

02 Nov 2025

Antonio Carlos

Já tinha estado no Castelo hotel anteriormente. A localização é boa, as instalações são boas, mas o café da manhã piorou muito, está muito fraco.

Partner

10/10

Exceptional

13 Oct 2025

M.Elena

Muy recomendable

El único \"pero\" la profundidad de la piscina del spa.

Partner

10/10

Exceptional

28 Aug 2025

Nadine

Hôtel

Partner

10/10

Exceptional

12 Aug 2025

Pascal

Très belle chambre avec un beau balcon

Leisure Partner

8/10

Excellent

11 Jul 2025

Oscar

Hotel 4*, pero la piscina se paga aparte

El hotel no está mal, muy bien ubicado… No obstante, para ser 4*, la piscina y el aparcamiento se paga aparte…
Hay hoteles de menos estrellas, igual de bien situados, sin aparcamiento y sin piscina incluidos en el precio, o sea, igual que este, pero por mejor precio…

Business Family

8/10

Excellent

14 Jun 2025

Birgit Merete Bjerregaard

Pas på med udsigten

God morgenmad. Behagelige og søde receptionister. Kæmpehåndklæder. Desværre fik vi en udsigt til en gul væg. Og vinduet var matteret, så det var lidt et fængsel. Kunne ikke få et andet værelse. Vi skulle være der 4 nætter.

Partner

10/10

Exceptional

11 May 2025

Marco

Foi apenas uma noite mas muito agradável.

10/10

Exceptional

23 Dec 2024

Fernando

Personnel très accueillant et connaissant bien leur travail et la region. Belles choses à visiter dans vieux quartiers très sympa. Petit déjeuner excellent

Leisure Partner

10/10

Exceptional

08 Dec 2024

Jean Michel

Nous allons régulièrement dans cet hôtel. Très bon rapport qualité/prix

Leisure Partner

10/10

Exceptional

05 Sep 2024

Mattias

Beautifully located next to the castle in the centre of Chaves.
Close to supermarkets, aswell as bars and restaurant.

The hotel is modern, fresh and the staff are friendly and will go the extra mile to satisfy your needs.
Will choose Castelo next time I go back to Chaves.

Business