Name: Casino Chaves
Address: Lugar Do Extremo, Vale de Anta, -, Chaves, 5400-001, PT

10/10

Exceptional

27 Apr 2026

Kathleen

No issue with parking and in a great location

Self

8/10

Excellent

04 Oct 2025

Nick

Lovely modern hotel in convenient location for touring the area. Big car park. Great pool. No food served between 6pm and 8pm. Great bar menu until 6pm.

Friends_and_family Friends

8/10

Excellent

04 Oct 2025

Nick

Great location for touring the area. Very large car park. Stunning views. Lovely pool particularly the outdoor infinity one.

Friends_and_family Friends

10/10

Exceptional

08 Sep 2025

Joseph

Liked everything about the Hotel Casino Chaves

Leisure Partner

10/10

Exceptional

27 Aug 2025

Anna

Beautifully decorated hotel, with a great service, friendly staff, delicious buffet breakfast. Comfortable, quiet, surrounded with nature, with an easy parking, great pool and spa. Charming view from the balcony. I received a birthday gift which was such a nice surprise! Did not have time to visit the casino, unfortunately.

Leisure Family

10/10

Exceptional

02 Aug 2025

BIHON

I like the cleanliness, & breakfast

10/10

Exceptional

25 Jul 2025

Fernando

Very clean

Partner

10/10

Exceptional

31 Jul 2024

Nuno

This hotel is amazing.

Friends_and_family Family

6/10

Pleasant

07 Jul 2024

Nickola J.

The property is beautiful and the staff are very attentive. Only downside is the lighting was poor and they don’t allow ironing in the room.

Leisure

10/10

Exceptional

12 Oct 2023

daniel

Very nice

Friends_and_family Family

10/10

Exceptional

31 May 2023

James

Been expecting you Mr Bond

Amazing hotel that looks like something from James Bond movie. Huge scale, enormous rooms etc. Lovely leisure facilities, very clean

Partner

10/10

Exceptional

12 Feb 2023

Rosalba

this hostels is completely excelente.this is beautiful cleaner and friendly service is perfect 👍 I be for 2 week’s 🍸

Family

10/10

Exceptional

07 Aug 2022

ARMANDO

THE NORTHERN PORTUGUESE ARE SUPER FRIENDLY AND IT WAS EVIDENT WITH THE STAFF AS WELL...THEY ARE WORLD CLASS!

10/10

Exceptional

03 Oct 2021

kurt

Best place in the area!

Great Casino and Hotel in Northern Portugal. Impressive building, good service and a great casino experience

Business

10/10

Exceptional

06 Feb 2020

JOSE ANTONIO

Great Hotel, a real 5 star level hotels , spa is fantastic, room’s very comfortable, breakfast is typical Portuguese style , would stay again

Friends_and_family Family

10/10

Exceptional

19 Sep 2019

Verified traveler

I like everything in this hotel. All the staff are nice, the breakfast is great, the hotel is beautiful...

10/10

Exceptional

14 Sep 2019

Gomes

Liked that it was quiet and simple to access the hotel services, food and as great, personnel was nice, the only thing I could point out was the gym, it was kinda small and not that well equipped.

Friends_and_family Partner

10/10

Exceptional

10 Sep 2019

Verified traveler

my family and I LOVED the indoor pool, which is the best one I've experienced so far (that includes a couple of 5 star hotels).
The fact that they allow kids in the pool for their entire opening hours was great as it gave us a lot of flexibility and their policy with getting the bath robes and pool towels was easy/hassle free.
The bathtub in the room needed unclogging.

Leisure Family_with_children

8/10

Excellent

01 Sep 2019

Verified traveler

Out of the city and it was clean, ease to get to. very courteous and exceptinal services.
Only issue is they did replanish the water we drank or had shampoo and or other bath room amenities.

overall it is good and we would stay there again

Friends_and_family Family

10/10

Exceptional

23 Aug 2019

Verified traveler

THE NORTHERN MOUNTAIN HOSPITALITY OF THE PEOPLE OF CHAVES...IS BAR NONE!

Business_and_leisure Family_with_children

6/10

Pleasant

09 Jun 2019

Verified traveler

Ouvia-sê no quarto as máquinas do ar condicionado.foi desagradável.

10/10

Exceptional

12 Dec 2018

Verified traveler

Everything eas perfet !!! Me an my husband enjoy tomuch

Leisure Partner

10/10

Exceptional

18 Sep 2018

Carlos

Great place to stay with beautiful views of the mountains

8/10

Excellent

27 Jul 2018

Michael

Beautiful location , excellent room with balcony.

Ok so for the discounted rate I paid this was excellent value. Lovely modern hotel set in a scenic location with indoor pool spa , convenient parking etc . If I was paying full price then I would have a few niggles eg small TV screen, noisy aircon, room service menu not in English. Breakfast good but no option for fried or boiled eggs rather than the warm scrambled stuff in the bain marie.

Partner

10/10

Exceptional

22 Jul 2018

Verified traveler

Worth it. Have booked rooms here for all my vacation needs! Excellent service!

8/10

Excellent

06 Oct 2017

luisa

Go there for peace and for fun

The hotel is a good surprise.
I love the decoration. It is cozy and pretty.
The service is good.
The room is good and the views over the city are nice, the only problem is the noise of the air conditioning.
There is a casino and sometimes they have very good shows.

Family

8/10

Excellent

02 Aug 2017

William

Modern hotel, cold customer service

Pros
Modern hotel
Great facilities
Beautiful pool, very cold
Rooms are clean and modern
Breakfast buffet is good
Parking is plenty
Has a bike trail and rental
Good running trail

Cons
Poor and cold staff
Staff can't think out the box or proactive
No iron in room or building
Sells cigarettes at front desk but doesn't sell a bottle of water???
Gym opens at 9am????

2/10

Poor

17 Jul 2017

TW

Horrible

We had reservations at this hotel which was advertised as smoke free. We had our son who suffers from severe asthma in our room and the oder of smoke was in the linens and bedding and rugs. I made my complaint and we were basically forced to pay for another room for our son and were told if they knew he had asthma they would have sprayed before our arrival. Don't advertise smoke free if that is not what your offering. We had to stay in the horrific room because they were SOLD OUT no effort to move us or refund us was made the two nights we were there. Made my complaint again when I returned to the US and was told they were aware that they sold out and if I ever travel 6000 miles to come stay at our filthy hotel we would get a discount.

10/10

Exceptional

25 Jun 2017

Verified traveler

ExcelLent price, great room

Although the hotel is not in the town center, it is beautiful and very restful for. Break during a busy vacation

4/10

Poor

11 Nov 2016

Graham

Very poor check in staff - didn't even acknowledge us as we waited for ten minutes whilst they chatted on the phone. Couldn't believe they still have smoking areas in the hotel. Pool staff just as uninterested. Restaurant has limited menu. All in all the hotel has a seedy feel!

6/10

Pleasant

02 Oct 2016

Matthew

Cadillac-style hotel. Lada-style service

The hotel is very new and modern. A nice pool and outdoor area with a restaurant. All the mod cons, huge bed, large bathroom and balcony. Decent gym by hotel standards and indoor pool as well. However, while the staff were nice, there was a litany of Fawlty Towers moments. In the bar/restaurant you might be sitting down for 20mins or more before a server approaches you. One in our group ordered a Pimms. The bartender called someone to ask how to make one (Fair enough, although Pimms was on the drinks menu), and then made it with ginger ale. After being told that wasn't a Pimms they made another, which we were told was a 'real Pimms'. When someone asks for a drink, don't they want a 'real one' first time around? We were then charged for both, even though they cocked up the first one, although eventually agreed to wipe it off. The restaurant switched between 'snack/lunch' and dinner menus. At dinner one on our table just wanted a burger, were told couldn't get it because that's only on the lunch menu. Later, someone on the next table asked for the kids menu: sure enough, a burger on it. Big enough for most adults. The next day we ask at reception if the snack/lunch menu was being served. They called down to the restaurant and confirmed it was. We go down to eat, and after a drink ask for menus. They're brought, we're told the snack menu isn't available for another 45mins. Can we order anything else? No, the kitchen isn't open. At that stage it was all we expected really.

Family

6/10

Pleasant

20 Sep 2016

Tania

Big room, dark decoration, small bathroom. Breakfast ok but nothing amazing.

Family

6/10

Pleasant

19 Sep 2016

vitor

Hotel Chaves

Overall very clean and organized, The dinner arrangement was great

8/10

Excellent

01 Jun 2016

luisa

VERY GOOD GOLF NEARBY

WE LOVE A GOLF COURSE NEARBY, ABOUT 12 KM
WE ENJOY THE CASINO

Partner

10/10

Exceptional

10 May 2016

Tonino

Tranquility in a Casino , 5 STARS

Excellent staff, fantastic clean large rooms, wonderful breakfast !
Just would like a little more spot light to read or wright.

10/10

Exceptional

02 Oct 2015

Antonio Jose

SURPREENDENTE

EXCELENTE

Family

10/10

Exceptional

31 Aug 2015

Susan

This is a clean, spacious and beautiful hotel with nice large rooms, great food and an amazing pool. It is located right off the main highway which is convenient but it is a 5-10 minute drive away from the downtown area which sometimes makes it hard to get to local restaurants, shops etc.

10/10

Exceptional

30 Aug 2015

Verified traveler

I just stayed a few days. The staff was very decent and cooperative. The room was cleaned up every day and I got every days new towels. The hotel was very tidy and I can only recommend it.

10/10

Exceptional

26 Jul 2015

joseph

great hotel

great hotel will go back just took to long to give us a room only after 4

Partner

10/10

Exceptional

22 Jun 2015

luisa

Relax fun and good food

We went to play golf in Vidago Golf course, 12 km away.
This hotel is perfect. You have peace and if you like you can enjoy an exciting casino.
The food in the area is fantastic.

Partner

10/10

Exceptional

22 Apr 2015

Nicholas

Lovely hotel

Great hotel, friendly staff, lovely room, uncomfortable bed unfortunately. Overall would staff again

Partner

10/10

Exceptional

28 Mar 2015

ana

Nice htl but front desk personal should be friendl

All was good except the smell of smoke throughout the hotel. First night we could not sleep with the smell of smoke coming from the vents.. These are to be non smoking rooms; when I questioned the front desk it was suggested we move rooms at 1130idh at night. Also front desk advised they can not control if room next to us are smoking.. Being in the industry myself I thought they should call each neighbouring room and advise what has been brought to their attention and advise it is non smoking.

10/10

Exceptional

14 May 2014

MRS H

GREAT HOTEL

Wow what a find... this really is a very good hotel. Large stylish, comfy rooms with balconies. Excellent staff - most speak some English with nothing too much trouble. Excellent restaurant with attentive staff and which is very reasonably priced with some great local wines - would highly recommend eating at the hotel. Great pools, gym, spa and Casino. Excellent breakfast with a great choice. Great location - just off the motorway, well signposted and easy to spot.

10/10

Exceptional

30 Mar 2014

Ian

Very smart modern hotel

wish we had booked longer to enjoy the facilities. we were in transit and arrived late so didn't get much of a chance to enjoy the benefits. Very nice hotel with nice large and extremely comfortable bed. Fine view from room. Cannot fault it

8/10

Excellent

21 Aug 2013

Verified traveler

Great hotel with very welcoming and friendly staff!

Family

10/10

Exceptional

22 Aug 2011

Verified traveler

A fabulous experience!

We stayed at the hotel for 6 nights and loved every minute of it! The room was big and nicely decorated, the bathroom was also big and modern. The breakfast buffet was awesome! It had something for everyone. The only not-so-great experience we had was at the restaurant by the pool where we had lunch one day and did not have good service.

10/10

Exceptional

08 Nov 2010

Clifford

Booked in a rush

Although the room was booked at the hotel due to it's location rather than any selection process, we were delighted to find a better hotel than we could have hoped for. An imposing looking building just off the main route with outstanding views and excellent facilities. The staff were friendly and the room was spacious and comfortable.

We did not take up the invitation to the casino so we feel we missed out on even more service. Bed and breakfast for two adults and a child for the price paid in these surroundings represents super value for money. We will certainly be back in the near future as we travel this route on a regular basis.

10/10

Exceptional

11 Nov 2009

Cristina

beautiful new hotel/casino surrounded by amazing mountain views

New hotel in Chaves, Portugal attached to casino. Casino is two floors with both slots and tables and also offers shows/dinner. Great hotel with many amenities included and additional spa services. Beautiful breathtaking views of the surrounding areas. Food was good. Smoking in the casino was the only downside if you are not used to smoking indoors. Chaves town is a cute old town with many little streets opening up to more streets. Many shops/cafes to spend the day. We were there in the fall so it was quiet at the hotel but I am sure it is very busy during the summer season.

10/10

Exceptional

01 May 2026

Maria Tereza

Hotel excelente, check in rápido e antecipado, quarto amplo , estacionamento seguro , café da manhã muito bom e o Cassino simplesmente diversão garantida, O Rui ( funcionário do salão do Cassino) foi atencioso e educado. Obrigada pelo acolhimento.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Gabriela

Sehr schön Hotel.Pool innen und im Sommer auch aussen. Fitnessraum und Squash. Gerne immer wieder

Partner

10/10

Exceptional

10 Nov 2025

Elisio

Tout était parfait ! Nous avons eu un problème de chauffage et l’équipe a tout mis en œuvre pour résoudre la situation. Finalement nous avons été contraint de changer de chambre !
Celle-ci avait également un problème grave car la porte intérieure était cassé et a failli tomber sur la tête de mon mari! Nous avons signalé à l’accueil pour résoudre cela car cela aurait pu être grave !

Business

10/10

Exceptional

26 Sep 2025

JOAQUIM PEDRO

Ótima. Tudo excelente.

Partner

10/10

Exceptional

17 Aug 2025

Simone

Impecável , maravilhoso.Nota 10000000

Hotel maravilhoso . Todos os funcionários maravilhosas e sem exceção. As refeições são super saborosas . Impecável em todos os sentidos . Amei e pretendo retornar

Friends_and_family Family

10/10

Exceptional

16 Jul 2025

Irene

Nada que comentar

Leisure Partner

10/10

Exceptional

05 Jun 2025

MARCO ANTONIO

Hotel muito bem organizado . Bom serviço. Bem limpo.

10/10

Exceptional

26 Jan 2025

Pedro

Um hotel a repetir dentro em breve

Excelente hotel. Quarto muito grande e onde colocaram duas camas adicionais para os meus filhos. Pequeno almoço dos melhores que tenho comido em hotéis nos últimos tempos. Zona de spa e piscina mt boa. A repetir de certo

Friends_and_family Family

10/10

Exceptional

04 Jan 2025

Luis

Início de 2025

Correu lindamente

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Joel

Excelente

Desde o atendimento às condições do hotel, nada a apontar, pequeno almoço bastante completo!

Friends_and_family Family

10/10

Exceptional

02 Dec 2024

PAULO

Superbe hôtel très bien situé à moins de 10 minutes du centre de Chaves , château et musé

Leisure Family

10/10

Exceptional

28 Oct 2024

Günter

Riesiges Zimmer, alles top, Frühstück prima, Restaurant abends mäßig, Spa Bereich im Preis drin, 10€ Gutschein fürs Casino, Motorrad unter Dach, insgesamt hohe Qualität, 83€ pro Nacht.

Self

10/10

Exceptional

17 Sep 2024

Verified traveler

No era la primera vez que estaba y nunca defrauda, repetiré de nuevo seguro. Hotel muy tranquilo, no se oye nada en la habitación. Pudimos disfrutar de las 2 piscinas. El desayuno está incluído y eso es un gran punto a favor, además de que hay variedad y todo buenísimo. Muy recomendable

Partner

10/10

Exceptional

14 Aug 2024

Sónia Figueira

Bom hotel familiar, mas não para férias de verão

Bom hotel com quartos espaçosos e limpos. Bom pequeno almoço, com variedade e opções saborosas, o staff é competente a gerir mesas e disponibilidade. Bom ginásio. Spa e piscinas exterior e interior de dimensões generosas. Muitas espreguiçadeiras disponíveis junto às piscinas. Como aspetos menos positivos saliento dois, em primeiro lugar o restaurante que também funciona como bar de apoio à piscina exterior, mas mal. A carta de snack só está disponível após solicitar ao funcionário. Não está acessível no diretório do hotel, nem se encontra nas mesas do terraço. O Serviço de snack termina sem aviso às 18H30 quando a piscina apenas fecha às 21H. Quem quiser comer e continuar a aproveitar a piscina até à hora de fecho não pode. Não se percebe como um hotel tão atrativo para famílias limita o serviço no único restaurante a buffet com pouca variedade e caro para o que oferece. 32.50€ por pessoa para adultos e maiores de 12 anos só faria sentido se continuasse a servir à carta e não com um buffet limitado. O segundo ponto negativo, são as muitas moscas que abundam junto à piscina exterior. São muitas, persistentes e estragam o descanso a qualquer pessoa, qualquer família. Só dentro da piscina é que não somos picados pelas moscas. Em todo o espaço apenas vimos duas velas de citronela acesas e colocadas em duas mesas do restaurante (!) Portanto, zero medidas corretivas para solucionar ou acalmar a intensidade. Não voltaremos a reservar férias de verão neste hotel, infelizmente.

Friends_and_family Family

6/10

Pleasant

16 Jun 2024

Joachim

Business investment on the hill with great views.

Spa area (free for guests) is nice, Sauna was hot.

Breakfast was much low value in my eyes: they are using 2024 self baked rolls (Lidl, Makro?) though Portugal has such a tradition with bakeries. Saving every penny here? Coffee as usual from vending machine under average.

Hotel is on top of the hill with evening and morning sun, the area seems to be bit rotten, as some parkings are blocked (there was more potential business expected when they planned the area).

I think the rates between 100-130€ for double are by far too much for the isolated town of Chaves close to spanish border. Rooms are from 2007 (planned 2003 so 20 years old design), bit old fashioned dark wooden 4* style.

Small alibi flat screen TV (they want you to gamble....)

indoor pool is also used by local services (swimming school), could be kept bit more clean (plastic stuff at borders)

Leisure Partner

10/10

Exceptional

01 May 2024

Adelino

Excelente, tudo muito limpo e organizado, funcionários prestativos e educados. Já me hospedei diversas vezes e sempre que vier a Portugal e a Chaves, sempre serei hóspede deste maravilhoso hotel.

Friends_and_family Family

10/10

Exceptional

27 Mar 2024

israel

Espectacular

Leisure Partner

10/10

Exceptional

25 Mar 2024

Beatriz

Siempre me gusta este alojamiento para desconectar.

8/10

Excellent

04 Mar 2024

Ana

Estadia 02.03 - 03.03

Hotel em excelentes condições. Staff otimo.
Só falta animação - mesmo no casino.

Partner

10/10

Exceptional

14 Feb 2024

Beatriz

Nos encanta....de hecho, intentamos ir una vez al mes

10/10

Exceptional

01 Feb 2024

Diogo

Hotel excelente, em óptimas condições, com quartos muito espaçosos e confortáveis. É pena os quartos não terem base de duche em vez de banheira. O staff é muito simpático e atencioso

Partner

10/10

Exceptional

29 Jan 2024

Maria

Estadia extremamente agradável, como habitualmente! Serviço de excelência.

Partner

10/10

Exceptional

28 Jan 2024

Javier

La piscina h el jacuzzi

Leisure Family

10/10

Exceptional

02 Jan 2024

Francisco

Estupendo

Leisure Family

10/10

Exceptional

16 Dec 2023

Verified traveler

Hotel superou as expectativas

Hotel muito bom, optimo pequeno almoço e funcionários simpáticos.

Self

8/10

Excellent

03 Dec 2023

Julio Alberto

Buen hotel, instalaciones y el personal predispuesto a atender y entendernos dada la diferencia de idioma.

Leisure Partner

10/10

Exceptional

29 Sep 2023

Marta

Muito bom

Excelente. Como sempre

Friends_and_family Family

10/10

Exceptional

25 Sep 2023

Pablo

Todo perfecto

Leisure Partner

10/10

Exceptional

19 Sep 2023

Yoshitaka

朝食最高に美味しい

Leisure Family_with_children

8/10

Excellent

10 Sep 2023

EZEQUIEL

Baño muy grande falta climatizador de aire caliente
..

Leisure Family_with_children

8/10

Excellent

24 Aug 2023

Dosinda

—-

Business_and_leisure Partner

8/10

Excellent

20 Aug 2023

Verified traveler

Hôtel correct

Chambre très sombre
Hôtel éloigné de la ville
Table et chaise en plastique sur le balcon
Petit déjeuner exécrable
Buffet de l'hôtel très cher pour ce qui est proposé
Jacuzzi trop petit
Un rapport qualité/ prix à revoir

Friends_and_family Family

10/10

Exceptional

13 Jul 2023

Carlos

Água da piscina interior mais fria tal como o ambiente interior .

10/10

Exceptional

17 Apr 2023

Lia

Tudo perfeito.

Partner

10/10

Exceptional

15 Apr 2023

Carlos

Um paraíso. Silencioso, com o espaço perfeito para tudo o que necessites, até para tentar a sorte. Espaço muito especial. Fantástico.

Leisure Self

10/10

Exceptional

05 Apr 2023

Jean Michel

Proximité de la famille

Leisure Family

10/10

Exceptional

27 Mar 2023

Ermelinda

TOP

Tudo impecável, desde o atendimento às condições do hotel e ao SPA maravilhoso. A repetir

10/10

Exceptional

20 Mar 2023

Irene

.

10/10

Exceptional

21 Jan 2023

EZEQUIEL

Habitación muy grande...sistema calefacion muy ruidoso..falta de calefacción en baño se nota muy frio

Leisure Family

10/10

Exceptional

21 Jul 2022

Paula

Excelente

Partner

8/10

Excellent

15 May 2022

Jorge

Hotel Casino Chaves

Um local muito agradável e bem localizado.

Partner

10/10

Exceptional

05 Nov 2021

Lara

Great hotel and spa

Correu tudo muito bem

Friends_and_family Family

10/10

Exceptional

31 Oct 2021

carla

Excelente hotel!

Adoramos o hotel. Todas as instalações são impecáveis e muito limpas. Café da manhã ótimo e sortido. Piscinas aquecidas e serviços de SPA excelentes!! Voltaria com certeza.

Friends_and_family Family

10/10

Exceptional

14 Aug 2021

Vasco

descontração

Foi um curto período agradável, para visitar amigos e relaxar, de passagem para outros locais

Friends_and_family Family

6/10

Pleasant

25 Jul 2021

Francisca

Bom

Nada correu mal, o staff é muito prestável e simpático, nesse aspeto dou 5 estrelas!
O pequeno almoço não tem muita variedade, não achei a cama muito confortável e, na minha opinião claro, alguma decoração do hotel podia ser atualizada.
Não posso dizer que algo correu mal, correu tudo bem, mas em comparação com outros hotéis de 4* onde já estive, não me deixou maravilhada.

Partner

10/10

Exceptional

21 Jun 2021

Miguel

Hotel 4* com condições 5*

Hotel excelente em todos os aspetos: limpeza, simpatia dos funcionários, qualidade dos quartos e zonas comuns, espaço exterior e o facto de ter o casino logo ao lado é também um ponto a favor para quem procura momentos de diversão.

Friends_and_family Family

10/10

Exceptional

11 Jan 2021

Delfim

Great hotel

Great hotel. The air conditioning in the room is very noisy.

Friends_and_family Family

10/10

Exceptional

12 Sep 2020

Pablo

Todo perfecto

Todo el personal ha sido muy amable.
Habitación amplia con vistas estupendas.

Partner

10/10

Exceptional

20 Feb 2020

Dino

Simplemente estupendo, además puedes tener acceso a instalaciones complementarias estupendas, piscina, baño torco, etc

Business

8/10

Excellent

10 Oct 2019

Michel

Très bel hôtel, très bon petit déjeuner, très belle chambre, parking,calme, tout pour passer un bon moment.

Partner

8/10

Excellent

09 Oct 2019

Philippe

Très bel hôtel avec ses 2 grandes piscines intérieure et extérieure, le grand casino, ses bars et son restaurant (un peu cher). Bon petit déjeuner. Un séjour très agréable

Partner

10/10

Exceptional

03 Sep 2019

Carlos

Excelente

Hotel moderno. Bastante comodidade. Excelente pequeno almoço.

Family