Hyatt Regency Algiers Airport

Algeria , Algiers
ALGIERS, houari boumedienne airport
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50 reviews shown

4/10

Poor

27 Jan 2026

Ali Mahmoud Gadalla

Excellent

10/10

Exceptional

13 Jan 2026

Gareth

Friendly staff, and great dinner buffet.

Business

4/10

Poor

07 Jan 2026

Kalia

When I arrived one staff member was very lovely and professional, but then the manager came and was very unfriendly because I arrived earlier then planned (my internal flight was rescheduled. I had to oay additional fees for early check-in anyway so I didn't understand the agressivity. The room was not cleaned properly (lots of hair in the lavatory which were very easy to spot, mirrors dirty and dust in the bedroom, ventilation seems to have not been cleaned for ages). Customer service inexistant: called Front desk and Guest Services many times without answer. Finally got a response after 3 hours, to tell me that they couldn't support me for a telephone cable (which which should be a basic service). Order a shuttle to the airport for the next day at 6:30, at 6:45 still no show and no support, finally decided to walk to the airport to avoid missing my flight. Whole experience very disappointing for the level of this hotel.

8/10

Excellent

25 Dec 2025

Mohamed E

Everything was good

Leisure Self

10/10

Exceptional

26 Nov 2025

Mohamed E

Great place

8/10

Excellent

03 Nov 2025

alec

Great modern room, nice hotel

Leisure Family_with_children

10/10

Exceptional

29 Oct 2025

Daniel

I love the steam room

Self

10/10

Exceptional

20 Sep 2025

Konstantin

A great hotel to stay at when visiting Algiers and need to be in the airport area.

Business

8/10

Excellent

07 Aug 2025

Mohamed

No towels at the pool!!
No enough towels in the room

Leisure Family_with_children

10/10

Exceptional

13 Jun 2025

Amine

Excellence à tous les niveaux. Service irréprochable, cadre somptueux et emplacement idéal. L'Hyatt Regency Algiers définit le standard du luxe hôtelier en Algérie. Highly recommended !

Family

10/10

Exceptional

20 Apr 2025

Ron

Excellent

Leisure Friends

10/10

Exceptional

15 Apr 2025

Ron

Wonderful hospitality and world class accommodations & food.

10/10

Exceptional

01 Apr 2025

Mohamed

Amazing

10/10

Exceptional

28 Feb 2025

Nour el houda

Excellent experience

Leisure Family

2/10

Poor

21 Jan 2025

Graydon

Bad customer service

As a Discoverist member of Hyatt I continue staying at Hyatt hotels everywhere in a world for business . However, Hyatt regency hotel of Alger Algeria Airport has a very poor customer service unfortunately that is not the standard of Hyatt hotel. This time I had a very terrible experience. My bad experience was at the restaurant by the stuff member of Hyatt during a breakfast time. Resturant stuff and bar are very bad regarding their customers service. The last day of my stay I went for breakfast. Sometimes we forget if the breakfast is included or not in our booking that can happen. Before getting in a person stuff ask about the room number to check if breakfast is already pay and included or not. Once he check my room I heard him saying included. Before finishing my breakfast a service name Dalila brought a bill put it on the table with a very bad attitude without saying good morning or anything she has a very bad attitude all the time I am at the breakfast not a first time. When I tried to ask her why she is giving me a bill as my understanding the breakfast is included she ignored me. Went to see the person at the breakfast door name abdelra to clarify this he said I told is not included I tried to explain to him that I just heard included but he started yelling at me and asking me to pay in front of everybody I had nothing with me so I asked him to put it on the room. He refused. When I said your customer service is bad he said you are in a bad position to tell me that.

Business

8/10

Excellent

09 Jan 2025

Manaal

The property is beautiful, but the room was missing some essentials for two guests, such as slippers, extra bath towels, and a coffee mug.

Leisure Partner

8/10

Excellent

14 Nov 2024

ABDERRAHMANE

Convenient location

Leisure Self

2/10

Poor

03 Nov 2024

Marc

No comment ! they charged me with a second room, saying that my son is an adult !!! I already mentioned through Expedia that we will be three, and the reservation was made for a room for three persons.
The staff men was as rigid as a rock without any facial expression!!!!!
Second surprise!!!! The bed was not changed only arranged, the perfume of the person’s before still on it. No shampoo, women’s hair in some corner’s !!!
The only positive match in this place is the restaurant staff five stars team.
I just wondered what all these women of joy have to do in a five star hotel!!!!!
I stayed four times in this place, I will never make a pace there in the futur.
Pass your way it’s just a bling bling it doesn’t worth a penny.

Leisure Family

10/10

Exceptional

19 Apr 2022

Imene

Amazing stay as always. Friendly staff and excellent service

Friends_and_family Family

6/10

Pleasant

19 Mar 2022

Verified traveler

Great hotel, confusing check-in

The hotel is well-situated for an overnight transfer to a next flight. The staff was very courteous. We traveled with 3 young kids, and I booked two rooms on hotels.com so that we could have a \"sleep room\" and a \"jet lag\" room. However, on arrival, we were told that we only had one room reserved, despite having paid for two. The staff did upgrade us to a larger room for the five of us, but it still did not fix the problem of sleep issues. I was told there was nothing we could do.

Other than that, the pool was really nice and although I didn't use the exercise room, it looked really well equipped.

Had they looked further into my reservations and tried to make things right, would've been a great stay!!

Friends_and_family Family

10/10

Exceptional

26 Jan 2022

Ouissal

My stay was beyond perfect. The facilities are excellent, but the best thing about this hotel is the staff who are unbelievably kind and helpful. They would assist all gifts and make you feel at home. The concierge Reda, more specifically, helped me a lot. I will definitely stay there again.

Business Self

10/10

Exceptional

18 Nov 2021

Gregory

Convenient to ALG airport, within walking distance. Friendly, helpful staff with good English. Excellent hotel for business person.

Business Family

8/10

Excellent

11 Oct 2021

Giuseppe

Room ok in the satisfaction
Food not a great choose poor and quality very low
Breakfast poor
Bar staff great
Reception great

Business

8/10

Excellent

08 Oct 2021

Stephan

Very nice place, very friendly crews

Business

8/10

Excellent

01 Mar 2020

Verified traveler

Amazing hotel properly the best hotel in algiers. unfortunately the food is not that great and funnily a five star hotel with out diet cokes.

Business

8/10

Excellent

25 Feb 2020

Simon

Excellent quality hotel

Very nice hotel with great pool and gym facilities. Restaurant excellent but on the expensive side. Do not use the express email check out system because it doesn't work in Algeria!

Business

10/10

Exceptional

12 Feb 2020

Verified traveler

The best option in Algiers

Amazing experience, the staff is extremelly nice, the food outstanding and the best, you can walk from the airport to the hotel (900m)

Business

10/10

Exceptional

09 Feb 2020

Verified traveler

This facility is an easy walk from the terminal. They also offer free shuttle bus

Business Self

10/10

Exceptional

03 Feb 2020

Wakeel

Its location just walking distance from airport and cleanliness. Brand new property.

Business Self

10/10

Exceptional

16 Jan 2020

Verified traveler

Nice room, nice pool. nice restaurant area.
Conveniently located to be in and out of the city by plane or car.

10/10

Exceptional

10 Jan 2020

Verified traveler

This hotel was awesome. Very friendly staff, walking distance to the airport. The food Is also very good. Will stay here next time I am at the airport.

Family

10/10

Exceptional

03 Jan 2020

Giseli

There is nothing to complain they are the best in Algiers, the only one complain that still not accepting international debit card but I believe is the country bank system, usually I use my debit card everywhere in the world! Thank you 😊

Friends_and_family Family_with_children

2/10

Poor

07 Dec 2019

Verified traveler

Well I booked this property, became ill and couldn't travel. There was no way I could contact them to cancel. NO WAY at all. So we didn't travel, we didn't stay there and so I can't really comment. But gee, their accessibility and communication stinks.

10/10

Exceptional

08 Nov 2019

Ken

The hotel location is an easy walk from the airport terminal

Business Self

10/10

Exceptional

05 Oct 2019

Siow

Excellent for early flight

Stayed here because we have an early flight the next day

Partner

10/10

Exceptional

21 Aug 2019

Mohamed

Amazing hotel

Amazing hotel. Great proximity to the airport. New design. The food is delicious. The staff are amazing.

10/10

Exceptional

16 Aug 2019

Viktor

Beautiful hotel with beautiful rooms. Very good service, Good food and a very nice breakfast buffet.

Leisure Self

10/10

Exceptional

11 Jul 2019

Verified traveler

The amenities the staff and location I’d excellent

Leisure

10/10

Exceptional

10 Jul 2019

Verified traveler

Great location
Great rooms
I liked and enjoyed how clean
I was not feeling well when I was checking out and doubted my ability to catch my flight but luckily the location of the hotel made my sickness and my influence no excuse for putting me down
I got on my flight
And I am happy I booked this hotel for this reason

Leisure Self

10/10

Exceptional

25 Jun 2019

Verified traveler

Had a pleasant stay! Very convenient if you are travelling as it is extremely close to the airport

Self

2/10

Poor

12 May 2026

Yamina

Je suis arrivé à cet hôtel 6 2026, ils m’ont dit rien que la chambre t’es pas payée lendemain on m’appelle dans ma chambre pour me dire que la chambre a pas été payée que elle a été payée depuis le 5 avril, j’ai présenté la facture, ils ont pas voulu savoir, ils ont même pas regardé la facture, ils étaient pas aimable, ils m’ont demandé de payer tout de suite, j’ai payé maintenant le problème c’est c’est que expédié Les essaye de les contacter leur service, ils ne répond pas parce que moi il faut qu’il me rembourse, je trouve que c’est des gens malhonnête et très malhonnête je mettrai plus les pieds, je suis très déçu et ça m’a jamais arrivé en 24 ans, je suis d’origine algérienne, je veux, déconseillé, n’allez pas cet hôtel

Self

10/10

Exceptional

04 Apr 2026

MAHMOUD

Très belle expérience au Hyatt Regency Algiers Airport ! Service professionnel, personnel accueillant et chambres confortables. Je recommande vivement.Mahmoud B

Self

6/10

Pleasant

01 Apr 2026

Paola

Hotel non all'altezza del prezzo pagato. Il servizio in camera è stato lento e carente.

Business

10/10

Exceptional

06 Mar 2026

stefano

Colazione e ristorante top

8/10

Excellent

18 Feb 2026

Stefano

camere spaziose, ottima colazione

Business

10/10

Exceptional

24 Jan 2026

Dominique

Chambre et service impeccable

Business

10/10

Exceptional

11 Jan 2026

Mounir

Magnifique

8/10

Excellent

24 Nov 2025

ALI

Ménage à améliorer . Salle de bain nécessaire pour une personne alors que c’était une chambre double

Partner

10/10

Exceptional

12 Nov 2025

OUGOUAGA

Super hôtel ! Une équipe génial !

4/10

Poor

05 Nov 2025

Nadia

Offre petit dej limitée et pas de bonne qualité - manque de propreté : les plateaux sont posés à terre devant les portes et débarrassés seulement le lendemain.

Friends_and_family Family