Name: Zetter Suites
Address: G-31 Barrington Square, jalan Golden Hills 1, Tanah Rata, 39000, MY

10/10

Exceptional

20 Aug 2025

Asif

Great place. Lots of local shops

We were there for one night. Apartment is huge and clean. Great location. No AC or fan in room but temp was cool and I don't think you need Ac in this city

Friends_and_family Family

4/10

Poor

24 Apr 2025

Elane

The building was run down, corridor was dirty, inside the units was not clean, maintenance was bad, not worth paying the price. Will never book again....

Partner

10/10

Exceptional

03 Sep 2023

Hai

Hotel with nice view

Amazing location with night market just right below the hotel. Just need to come check in before 6pm else traffic jam along the way in.

Friends_and_family Friends

6/10

Pleasant

06 Sep 2022

Siti Rohani

Bed sheet and towel got stained. Toilet dirty.
Overall stay ok only.

Friends_and_family Family

10/10

Exceptional

09 Jan 2021

Verified traveler

It's had perfect design. Rooms are spacious n clean.. But lack of kitchen utensil. So cooking is impossible.. But overall is great.

2/10

Poor

01 Jan 2021

Verified traveler

Very dirty even the toilet all have very dirty bed shifts have black sport and brown sport all over and cockroach all over livingroom and spider wipe

6/10

Pleasant

22 Dec 2020

Shanti

Cleanliness Improvement Must Be Done

We had a 2 days stay in Zetter Suites.
The front office staff was very friendly and informative. Had an easy check in and check out. Location was good.... located near the night market.
But When we came out from the lift to the Block C ...Level 3 corridor..... to enter our suites after check in , we saw a lot of rubbish scattered along it. I thought they will sweep later but it was left that way untill we check out. Such an eye sore.
In the room.... the cleanliness I would say okay only because the bedsheets and towels provided had a lot of stains on it. Luckily we brought our own towel.
We also used the stairway to go down from 3rd floor to ground floor.... the cleanliness of it also quite disappointing.
I feel that The management must look into the cleanliness of the property seriously.

Friends_and_family Family

10/10

Exceptional

11 Oct 2020

MOHD SHAHRIL

Excellent

Amazing

Business

4/10

Poor

04 Oct 2020

Verified traveler

The back balcony very dirty, seems like didn’t clean up every check out. Maybe slept at the 1st floor facing the road, can’t sleep the whole night as noisy.

Leisure Family_with_children

8/10

Excellent

30 Sep 2020

Prema

I were expecting to cook over there n spent time but in that suite you didn't provide us kitchen utensils such as proper bowl. The kitchen ware also can't be used.

Friends_and_family Partner

6/10

Pleasant

26 Feb 2020

Christopher

Average at best

The good: pleanty of space, and the microwave and fridge were invaluable with young children. The bad: the communal areas (lifts, hallway etc). were dirty and smelled, very offputting. Though clean the apartment was in need of work; doors were rusty and squeeked (not great when trying to get a baby to sleep), and walls and furniture were run down. There was a hub for cooking , but no pots or pans to use on it. There was an extra charge for additional bedding or towels. Breakfast was average at best with limited options.

Friends_and_family Family

6/10

Pleasant

03 Feb 2020

Robynne

Spacious, nice decor.
Coackroaces infested first suite, had to purchase insecticide from nearby 7Eleven as Reception closed at 8pm. Upgraded to 2 bedroom suite next moning, no bugs.
Cooking forbidden despite microwave and induction hot plate built in.

Leisure Partner

8/10

Excellent

25 Jan 2020

Verified traveler

The pasar malam is just infront of the suite...very convinient for us to get food and drinks (walking distance). The apt is just right for 5 family members. Need to bring along a sleeping bag for the 5th member. The property need to provide at least a box of tissues in the apt beside the toilet rolls.. Apart from that, everything's 👍.

Leisure Family

4/10

Poor

05 Jan 2020

Verified traveler

Apartment location was convenient surroundings have shop and near to night market street. The property building environment is extremely dirty and smelly. Inside the apartment decor design is nice but disappointed is the bathroom not clean got fungus on floor and at wash basin, the bed quilt cover have stain, towel is super dirty. Kitchen have stove but no fry pan or pot, serving plate and cups have full of cockcoach eggs we hv to buy disposal plate and cup. Check in for 2 days suffer for 2 days. Not value for money is really dirty. Suggest Host inspect personally the unit fitness before handover to guest..

Leisure Family

8/10

Excellent

22 Dec 2019

Norasmadi

Overall ok

Friends_and_family Family

10/10

Exceptional

16 Dec 2019

Azrina

The design of the property is nice.

Leisure Family

6/10

Pleasant

06 Dec 2019

Muhammad

To provide more quality breakfast, such as buffet breakfast.

Leisure Family

8/10

Excellent

06 Oct 2019

TinieFandi

The unit of property is very nice, the furniture deco is very classic modern. We happy for this unit property. 👍

Leisure Family

4/10

Poor

25 Aug 2019

Verified traveler

Cannot use the word SUITE in zetter due to incompatible location

Leisure Partner

8/10

Excellent

18 Aug 2019

Verified traveler

Soooo goodddddd

Friends_and_family Family

8/10

Excellent

16 Aug 2019

Mohammad Ariff

Ok

ok

Family

2/10

Poor

12 Aug 2019

Verified traveler

Cleanliness of this property is the biggest issue... as i dont see there is frequent upkeepjng by the managenent. The corridor along the walkway to hotel room are full of birds poo poo..

Inside the unit... though things are very tidy. But the hygiene and cleanliness are not up to par for the price we paying.... i still remember very clearly the scene that freak me and my family out.. that is when i saw a cocroache crawling over my food while i was eating on the dining table.

The bedsheet comes with stains... not to sure it was changed....

The food was digusting... generally they are cold and i can see the utensils are not properly cleaned.

Business_and_leisure Family

10/10

Exceptional

06 Aug 2019

Verified traveler

V nice loft we stay in. Hot water heater is shared in 3 bathrooms. There is a direct heater in 1 bathroom. We love how friendly the staff were. I left my juice at the reception and the receptionist remember and send to our room. Will definitely come back stay again. There is weekend Street pasar Malam just next to hotel. 7-11 and other food restaurants are just below the hotel. V convenient

Leisure Family

8/10

Excellent

26 Jul 2019

kang

Very good

8/10

Excellent

15 Jul 2019

Verified traveler

Overall condition considered ok for the price paid.weekend night market just in front of the building is very convenient

Leisure Family

6/10

Pleasant

04 Jul 2019

H🌸

Interior design was beautiful. But, please let yr customers for early check in around 12pm.

Leisure Friends

4/10

Poor

24 May 2019

Verified traveler

The staffs are helpful but the property condition is terrible. The bed sheet and pillows are yellowish. The water heater for master room is not working. The room is noisy as we can hear the door sound of upstairs and voices outside the corridor.

Leisure Friends

6/10

Pleasant

24 May 2019

Verified traveler

The room itself is ok but the property outside in the hallways and lifts reminds you of a shanty town accommodation. There are absolutely no kitchen utensils except for a few mugs - no cutlery, now bowls, plates, tongs nothing. Bathrooms are below average and there was no way that the sheets and towels were professionally cleaned - they were clean but its like they put them in a domestic washing machine and hang them out to dry as all the \"white linen\" is yellow. Floors were not swept properly or vacuumed.

Leisure Family_with_children

2/10

Poor

23 May 2019

Ong

Once I reached the apartment,they told me that they don't have my booking even I showed them my confirmation email from Expedia. They never receive any booking from Expedia and don't allowed me to check in. I even showed them my credit card amount that I've paid. They told me that they can't give me the room because they don't have this booking. They told me that it's not their fault. It's Expedia fault so asked me to deal with Expedia myself. They can't do anything with this but I showed them all my confirmation and prove that I've received. It's a terrible experience. Lucky I'm local. If it's happen to a tourist, what can they do in others country. They are not allowed to check in and been told that they don't have the booking with the confirmation letter. Pity them

Leisure Family

2/10

Poor

22 May 2019

Gary

The room was so so. Towels actually smells bad. U can actually smell body odor. Check in was horribly slow.

Leisure Friends

10/10

Exceptional

26 Apr 2019

Verified traveler

The design was awesome...big in size...convenient for big group...also very nearby to the Pasar Malam..

Friends_and_family Friends

8/10

Excellent

10 Apr 2019

JUNYEE

The weekend night market is at your doorstep.
But this also affect you in the other way (traffic,noisy....)

Friends_and_family Partner

10/10

Exceptional

04 Apr 2019

Verified traveler

Saya suka sgt suana blik rumah tamu yg cantik ala rumah org putih.

Leisure Partner

8/10

Excellent

28 Mar 2019

Norfarkhana

Just walking distance from pasar malam. Very convenient.. but only a bit dirty on every wall in the apartment..

Leisure Family_with_children

2/10

Poor

03 Mar 2019

Michel

Nightmare hotel

Booked 3 nights stayed 1!!! Horrible place - first time ever that I walked out of a accommodation ! Building was not design for this type of stay ! Corridors all open , just concrete , all opened from top to bottom , noisy , dirty, smelly, you name it !!! Because I paid upfront I couldn't get my money back , but we couldn't stay ! The apartment was large with no warmth and character . Someone fitted some furniture that don't belong . Bad bed and no heating or cooling . As a fairly new building there was scratches every where and dirt never been cleaned . Didn't want to take the risk to take a shower.

Partner

8/10

Excellent

25 Jan 2019

SHAMSUL

Suitable for family

Leisure Family

4/10

Poor

25 Jan 2019

Verified traveler

The lift was very smelly and the room toilet was not so clean.

Leisure Family

10/10

Exceptional

18 Jan 2019

Verified traveler

Nice interior - small luxury with affordable price
Got spider web at the chandelier and in the toilet - 😩

Friends_and_family Family

10/10

Exceptional

03 Jan 2019

Jemma

The 2-rooms apartment was cozy albeit a bit tight for second room as it is smaller than the master.
The location is good; we're able to go out within very short walking distance and grab the food easily from night market or the restaurants nearby
Amenities - Acceptable with microwave, fridge are in good condition. Appreciate if bottled water were to be provided in the future.

Leisure Family

6/10

Pleasant

26 Dec 2018

Verified traveler

Daily housekeeping please

I chose to stay at Zetter Suites for three nights as the Brinchang night market was located there. I just had to go downstairs to buy supper. There were restaurants within walking distance so food was convenient. However, the hotel did not provide daily housekeeping as advertised. I had to leave the hotel early for my day trip to Ipoh and by the time I returned to the hotel at the end of the day, the front desk was closed. Due to the limited hours of the front desk, I could not get anyone to dispose of the trash or request for fresh towels. The internet connection was also slow and my wifi password was invalid after two nights. Fortunately, that was my last night.

Family

8/10

Excellent

16 Dec 2018

Verified traveler

Semunya ok.. dekat dengan pasar malam.. suite pon nice ala2 barat gitu.. cuma ada lipas je.. take action ngan lepas tu n then 5☆ jdnye.. recomand

Friends_and_family Family

10/10

Exceptional

21 Nov 2018

sofielyana bt

Recommended and sure will come again. Value for money and good location. nice interior.

Family

10/10

Exceptional

08 Nov 2018

Verified traveler

Great location and spacious apartment

The apartment is nicely decorated and spacious. The weekend market is just below the apartment, very convenient.

Friends

4/10

Poor

03 Oct 2018

Verified traveler

Long way from town

Spacious room, but power sockets were in odd places. Nowhere to plug a hairdryer in anywhere near a mirror. No hairdryer provided. Very basic cooking equipment. There was both a microwave and a hotplate but no cooking equipment. The was only two plates, two forks, two spoons and two mugs provided. Nothing else. Extremely basic. The reception staff did not know anything about tours on offer. Night market on one evening a week right outside the apartment. Really busy and quite noisy. About 5 km from town so you need a car.

10/10

Exceptional

10 Sep 2018

Liena

near to the night market. Beautiful and clean room. Have a great stay at zetter suite

6/10

Pleasant

27 Aug 2018

Tehmin

Cleanliness is poor :(

From my experience,
Property:
1.Pasar Malam Brinchang is in front your room. Quiet noisy at night and day due construction surround.
2.Your car safe on basement with security guard and card excess on front door.
3.7e and restaurant just below your apartment.

Zetter Suites:
1.Excellent front desk services. But only function until 8.00 pm.
2.The room with luxury Rome decoration.I will give 5/5 for the decoration because I got corner apartment and enjoy sunrise in from bedroom and kitchen.
2.Cleanliness is disappointed. They should clean under television rack and I found an old tissue under bed. huhu
3.I can definitely say NO for more than 1 day stay .Sorry.Their cleanliness is so disappointing for me.
4.Every electrical item function well.

10/10

Exceptional

17 Aug 2018

Prof Sureswaran

Great apartment

I would come back again

Friends

6/10

Pleasant

12 Aug 2018

Jeremy

Good location but...

Apartment was close to most tourist spots (few KM away) & pasar malam just in front of apartment during weekends. However we hope the main doors are fitted with proper door closer as the slamming sound of the doors from neighbour can be quite loud, especially at night. Will be awaken by these slamming sound. Also if the neighbours are the noisy bunch, will not be able to sleep as the noise from corridor can be quite intrusive. The door hinges of the toilet & bedrooms also give out loud squeaking sound & can be a nuisance at night. Lastly, suggest to have fans installed in bedrooms to improve air circulation. If windows are open for air circulation, have issue with pests & / or noise from outside.

10/10

Exceptional

03 Aug 2018

Verified traveler

very good hotel for families

8/10

Excellent

21 Jul 2018

ShamTM

Location I stay have famous night market.

6/10

Pleasant

12 Jul 2018

Kelly

The bed was super uncomfortable. It was hard. I ended up sleeping on the sofa for the night. The overall experience was okay. The suite is very basic. Receptionist was kind and friendly.

10/10

Exceptional

08 Jul 2018

Yvonne

Nice hotel

6/10

Pleasant

24 Jun 2018

Alfred

Lovely decorated home

Spacious and lovely decoration home. With Astro channels and very near to a night market. Can be a hassle to go back home when night market is operating. The cleanliness of unit itself is somehow satisfying but the corridor of the hotel is a mess.

10/10

Exceptional

20 Jun 2018

Verified traveler

Very good

Superb room for my family. Recommended and sure will come again.

Family

8/10

Excellent

16 Jun 2018

KENNY LAM

Good to stay

Value for money and good location

Family

6/10

Pleasant

05 Jun 2018

Leong

Clean new apartment. Lots to improve

Hotel is new. And clean. However for an apartment they could have provided better amenities. Like shampoo. The bath soap is to be doubled as bath soap which is so tiny. There is a kitchen but no dish cloth or dish liquid. Only one dustbin in front of the room so we smell our food wrappers.

The bed was comfortable but it creaked the whole night when we turn... did not have a good night’s sleep

Partner

10/10

Exceptional

16 May 2018

isa azmar

Very Cleanliness and comfortable. Recommended

this hotel Very Cleanliness, comfortable and close to the night market. friendly receptionist and always smiling

8/10

Excellent

13 May 2018

Verified traveler

Recommended to those travel in a big group.

Hotel close to Pasar Malam, very convenient. Their apartment very big and suitable for family.

8/10

Excellent

07 May 2018

Verified traveler

Worth for money

Very strategic place with safe basement parking. Very spacious area, suits for family n gathering

Partner

6/10

Pleasant

10 Apr 2018

Jamil

good location

The hotel is still under development, and lot of facilities are in progress. disturbing noise keep coming even at night because of construction going on in that area

6/10

Pleasant

09 Apr 2018

shiera

condo service type of hotel, nice to stay.

staying in 2 bedroom apartment hotel, this hotel is still very new, wifi and breakfast is not still not available but it is still a nice hotel for group of family or couple. staff given so much information and help during the stay. they will provide breakfast and wifi in the future. hopefully they can maintain the current price once its fully ready.. haha

10/10

Exceptional

08 Apr 2018

mohd fadil

Nice place n facilities...

Partner

6/10

Pleasant

04 Apr 2018

Eileen

Okay but...

Great quiet area of Cameron, with the night market in thurs and fri being just downstairs! Would really recommend the Chinese steamboat place downstairs too, great value for money with the best vegetables.

But the toilet is really small without a seperate shower area, the corridor has the feel of a hostel, and due to flies at night, we couldn’t open the windows. The living room was very pretty but wished the room didn’t have such bulky tables and cupboards that crammed up to room. Very friendly staff, but be cautious that the office has office operating hours.

Family

8/10

Excellent

02 Apr 2018

Nomad

A night in Cameron Highlands

The hotel location was great. The check in was a bit hassle as the hotel entrance was still under renovation. Even though the hotel is quite new, the cleanliness is not as expected. The check out process was a breeze.

6/10

Pleasant

29 Mar 2018

ianMSJ

Good location and brand new rooms.

Stayed for 3d2n, rooms are well furnished as per review. Location is fairly good with a 24hr convenience store below.
Hotel receptionist are nice and helpful
But TV was down and wifi is not available and did not provide daily change of towel.

8/10

Excellent

27 Mar 2018

Prabha

Nice place to stay.

Great Suite, Suitable for Family, couples and Bachelors. Rite below got few restaurants Local Food, Western Food. Sat night market till 10:30 pm, defiantly will says that had wonderful time on street food :). Secure Car Park and Card access doors. Those of you planning to go weekend, start your attraction from Mossy Forest. Its 1 hr drive from this suite. Morning 8 plus start from your room and reach Mossy Forest first after that you have to come down to cover other attractions which are all in the down hill by the way you can avoid traffic or else your trip will be spend over on the road :(
A lot of Strawberry forms over there, you can choose which ever you like :)

6/10

Pleasant

21 Mar 2018

Verified traveler

There is hair all over the bed and the floor. I think they did not change the bedsheets and blanket cover too.

4/10

Poor

15 Mar 2018

Mei

The hotel is new but poor maintenance

The apartment condition is disappointing as it is not well maintained. We booked 2 duplex units next to each other for 2 nights. The furniture, bed headboard and staircase railing were dusty. There were a bit of molds in kitchenette and bathroom basins as well. Microwave and induction cooker are provided but no pot and utensils. So basically the appliances were of no use for the stay.
The reception staffs were friendly and helpful and provided good briefing about the check in as well as the heater. There were 3 bedrooms in the apartment and all of them come with ensuite bathrooms. There was also a common bathroom in the living area. Unfortunately the water heating system could effectively support only one bathroom at any point in time. We had to take turn to shower even we had many bathrooms available.

6/10

Pleasant

05 Mar 2018

Ahmad Jasni

Dirty towel and bed sheets (yellow spots)

Bath towel and bed sheets too dirty...This is the 2nd time staying there and the sme things is found!

Family

8/10

Excellent

28 Feb 2018

nurul

Nice stay with a good price

The hotel decoration is nice, all in a very good condition as it's a new hotel and the staff are very friendly. It's beyond expectations when u pay low price for a good hotel.

10/10

Exceptional

26 Feb 2018

Aleeza

Everything is too good. Keep it up Zetter!

Family

6/10

Pleasant

23 Feb 2018

FANG CHIN

Poor building material

Bad sound insulation. You can hear ppl, children on walk way, door shutting, chair pulling clearly no matter frm which floor.

Family

6/10

Pleasant

22 Feb 2018

Verified traveler

Didn’t match my expectations

Even if the flat wss clean I wouldn’t go back. the apartment was without wifi. we where able to watch 3 tv channels. no facilities to cook. the bathroom was just ok. we had problems to flush the first night so we had to wait until the next morning to ask for help as the opening hours for the office where between 8-19h.
Next to the flat there was construction work. all in all it was badly isolated.

Partner

8/10

Excellent

19 Feb 2018

Derek

Pleasant Apartment next to Night Market

- Next to the night market
- Nice and pleasant environment
- Card access to basement carpark, area is busy because of the night market. Luckily the basement carpark is restricted to card access holder only
- No Wi-Fi, celluar network is poor on Celcom
- If you take long bath, the storage heater doesn't hold enough hot water
- Requested for housekeeping but no housekeeping turns up
- I think the hotel is new, hence they do not have a front desk. You need to go to a makeshift front desk at level one. All you see is a banner to know that you have reached the correct place
- No phone communication to the front desk (maybe the hotel is new?)

4/10

Poor

18 Feb 2018

Verified traveler

No wifi

Very disappointing, no wifi, if u need wifi must go to their office at level 1 to connect with timing. water Heater not hot if bath for too long.