Name: Cresta President Hotel
Address: Botswana Road Main Mall, Gaborone, 09257, BW

10/10

Exceptional

02 Jul 2026

Fundile

Clean room and the staff was helpful.

Family

8/10

Excellent

16 Apr 2026

Derrick

I would definitely return

10/10

Exceptional

01 Dec 2025

Gary

The staff was so friendly and helpful. We loved our stay there. Good food , good service. Lovely hotel.

8/10

Excellent

14 Oct 2025

Melinda

Met my objectives

I wanted to stay in the older part of town as part of a No 1 Ladies Detective Agency tour, and this worked for that. But it was pretty tired and run down.

Partner

8/10

Excellent

16 Apr 2025

Agnieszka

Hotel ok, car park shared with the town/market one so may be busy

Leisure Partner

8/10

Excellent

31 Dec 2024

MICHAEL

Bar nearby, noisy

Expensive breakfast

Leisure Partner

8/10

Excellent

30 Dec 2024

MICHAEL

Bar nearby, don't like

Expensive hotel breakfast

Business_and_leisure

8/10

Excellent

23 Dec 2023

Benjamin N.

I had a mostly excellent stay at this centrally located hotel. The room was clean and the A/C worked well. The staff were super helpful, especially the concierge, who arranged some activities. I was met at the airport with a sign and brought to the hotel without problems. The gym is pretty poor and needs some updates. I was permitted to use the pool without charge at the companion hotel. The only big problem was my check out and departure. I booked a return shuttle to the airport on the day I arrived. It was confirmed two hours and an hour before I needed it. But then it didn't show up. I started to panic, and got in a private vehicle that drove me part of the way to where the shuttle was waiting. It was very stressful. I made my flight with no problem, but this should not have happened.

Business Self

4/10

Poor

12 Mar 2023

Vikas

The staff were helpful and allowed early check-in as well as late check-out. Great location with plenty of shops and restaurants around.
But services need a lot if improvement. The porch had been cordened off to keep unauthorised vehicles away but there was no one let the authorised vehicles in. No one even offered to helped with luggage even thought there were 6-7 steps to climb.
Seems like they have only one set of towels as the uaed ones were taken away at 8.30am and were not replaced before 3 pm. Not even a hand towel.
The taps not working properly. Hardly any water in the wash basin and difficult to direct water to the shower in the bath tub.
Overall, a lot needs to improve.

Business Self

8/10

Excellent

17 Dec 2022

Abby

The stay was pleasant. I could tell it was an older hotel that could benefit a remodel.

Business

8/10

Excellent

31 Oct 2022

Jack

Welcoming and well located hotel in the centre of 'old' Gaborone

Business Self

6/10

Pleasant

16 Feb 2022

Sandeep

Good

Business

4/10

Poor

16 Jan 2022

Dick

A property of such status could not even arrange my transport to the airport and I had to pay myself because at the agreed time is when the soncalled manager was trying to call a drivernwho clearly sounded drunk. You think they would have the courtesy to pay the taxi you are mistaken. They music played in the neighbourhood is criminally loud.

8/10

Excellent

18 Nov 2021

Kenneth

The staff was SOOO friendly and accommodating. Since i was the only American there everyone new my name :-)!

I had an issue with my air conditioning and I was promptly moved to another room. I was also granted a late check out due to my late flight. I will stay there on my next visit and convince my colleagues to do the same!

Business Self

8/10

Excellent

29 Nov 2020

Kgosietsile

Can be better

Self

8/10

Excellent

21 Nov 2019

Tebo

Just awesome,very comfortable!

Partner

8/10

Excellent

24 Jul 2019

Kevin

A fine hotel in Gaborone

We had two nights at Creata President. The location is great for a stay in Gaborone, and there are some nice restaurants within easy reach.

Lovely and relaxed, also suitable for business.

Food is fine, too.

Recommended for your stay in Gaborone. I’d stay again.

Business

8/10

Excellent

14 Jun 2019

Verified traveler

Business trip to Gabs

Stayed at Cresta President on short business trip to Gaborone. I was a bit worried initially when we pulled up, as the entrance to the hotel didn’t look at all like the photos online but was pleasantly surprised once I got inside and was taken to my room.

It’s an oldish hotel, that backs onto a busy market square area so was quite noisy for my first night, but requested a change for the second night and all was fine.

Hotel food & service was perfectly fine for a three star hotel.

10/10

Exceptional

17 Mar 2019

Ramon

Great staff and comfortable hotel

I enjoyed my stay at Cresta President! The staff was extremely courtesy and professional. The room was very comfortable. The hotel is just a tad dated and could use a touch of renovation, but it’s still in quite good condition. CP is conveniently located in the heart of town on the Main Mall so there are many shops and restaurants within walking distance. Gabarone is an incredibly clean and safe city with wonderfully friendly residents. I would stay here again.

2/10

Poor

29 Jan 2019

Verified traveler

I stayed one night (Monday) and had arranged a business meeting in my room in the evening which required room service for 5. Although the staff good, the quality of food was very poor. I ordered 3 beef burgers, to be told they had no burger buns! Within 30 metres of the hotel is a very large supermarket but no initiative shown to go and buy some. When the meals were change, we ordered mash potato only to be told there are no potatoes, except for fries, which come from the deep freeze. Ordered apple crumble but was given a chocolate gateau because no crumble available. Spoke to the night duty manager who agreed with me that it was appalling. promised to be in contact. When I checked out in the morning, the chef asked to talk to me to find out what the problem was. Their attitude was to avoid me making complaints to Expedia rather than being proactive. All the facilities were empty. I was in the bar for a couple of hours and was only customer. They have happy hour on Thursday and Friday and barman said they sometimes had no customers at all. A sign of total incompetence on management side.

Business Self

10/10

Exceptional

09 Jan 2019

Scott

The place to stay in Gaborone

The location is what makes the hotel. The staff was very friendly, and the hotel bar is a great location to unwind. There are may excellent restaurants in the area, along with shopping.

10/10

Exceptional

19 Nov 2018

Rowena

Clean and organized, with a nice lounge and friendly staff.

8/10

Excellent

18 Nov 2018

Tim

Lovely couple of days here, starting in a room overlooking the square, but there was a music event on in the square, so I asked to move, and staff were very obliging, got a much quieter room (someone else might have enjoyed the front row view of the event from their room!). Staff were all professional and helpful, from the restaurant staff to the shuttle drivers, and the room was good - clean, good shower, and good wifi.

10/10

Exceptional

06 Jan 2018

James

Very nice hotel

The President Hotel is a nice place to stay if your are interested in spending time in the historical main mall or planning to visit the older sections of Gaborone. The service was very good, the room was spacious and clean, and the Restaurant Bar area was convenient with good food and drink.

Partner

6/10

Pleasant

17 Dec 2017

Ian

Business trip to Gabs

Very Central, and the free Airport shuttle is a bonus
Very noisy up until 11pm once the nightclub across the road closes

10/10

Exceptional

18 Oct 2017

Verified traveler

Convenient location to take the intercape bus early in the morning. Friendly staff and beautiful facilities.

10/10

Exceptional

18 May 2017

Verified traveler

Great business hotel

Excellent, friendly, helpful staff. Central location

8/10

Excellent

12 Feb 2017

Archie

President

Nice hotel. Stayed over for one night only. Excellent value. Staff very, very friendly

Family

6/10

Pleasant

19 Jan 2017

Busisiwe

The room was excellent, the food was good.

8/10

Excellent

25 Nov 2016

Verified traveler

Simple hotel.

I can't complain. I would stay here again if I ever returned to Gaborone but I doubt I would return Due to the limited activities there are to do here. Before I get into the negatives I should say that Gaborone is a beautiful city with very humble and good spirited people. This city may lack the glitz/glamour or sophistication big cities but it compensates for that in the people and the landscape. This city is a very clean, safe, pure/drug free and quiet city which is food for the soul if you're looking to get away from Mundane things. If you look at the things to do below you could do them in <1 day: 1. The African mall is a very poor shopping center and is far from anything you could imagine is a mall. However, I went there because there were restaurants serving food that's as local as you could get it, which was quite a bit cheaper then the food in the hotel; 2. We went hiking at a hill nearby as recommended by hotel staff. Apparently, this is something that the locals do. It's a short distance for an experienced hiker and probably about a medium to easy walking path. At the top you can see the city of Gaberone and the view is amazing! ; 3. We tried going to the national Museum of Botswana but it was closed due to renovations as of April 2016; 4. The sky lounge and then you downtown offers an amazing view of the city as well especially at night time. However, since it was opened or rather remodeled a few years ago, per the waitress, attendance has been low.

10/10

Exceptional

20 Sep 2016

Mike

A very friendly and comfortable hotel

Comfortable; very friendly and helpful staff; excellent location in central Gaborone, overlooking the Main Mall where there are many interesting stalls and people to study. Excellent food with tasty (and large) local dishes. Very good value.

Partner

8/10

Excellent

21 Aug 2016

cristobal

average hotel

Clean rooms, nice staff, the hotel location is not that good to go out at night and the wifi gets disconnected often.

6/10

Pleasant

13 Jun 2016

mbongeni

Nice hotel right in the city Centre

I was received well, the rooms are all carpeted - I have allergies there was no alternative room with no carpet- I am coughing even right now a day after checking in. I paid for breakfast only to be told I didn't - poor communication between front desk and restaurant.

8/10

Excellent

28 Apr 2016

SELVAN

Pleasent

Comfortable stay

Partner

8/10

Excellent

03 Apr 2016

Verified traveler

I will stay again

Overall, very good. Best location in the center of town. Two supermarkets right next door. Facing the Main Mall where locals buy things, and tourists buy souvenir. Close to the museum and government offices (incl parliament). Hotel staff were extremely helpful. The restaurant on the 1st floor actually serves very good food. The air conditioner was not working properly. Amenities were not refilled in full everyday. Neither towels. But, I will stay here again.

8/10

Excellent

27 Feb 2016

Wakhile

Pretty decent hotel especially for a short business trip. Friendly staff. Hotel Neighbourhood is not that great although with hotel being directly opposite police station, I had no concerns about criminal activity. Would stay there again.

8/10

Excellent

02 Dec 2015

CT

Great for Business Stay

Great for business travel

10/10

Exceptional

01 Dec 2015

CT

Great

10/10

Exceptional

05 Oct 2015

REJOICE

Great hotel but shower door needs fixing does not close causing water to accumulate in bath room I enjoyed my stay will come back .

Family

8/10

Excellent

05 Aug 2015

Verified traveler

Conveniently located in Central Gaborone

Conveniently located in Central Gaborone for the business traveler. Facilities are clean, Food is good and staff helpful

6/10

Pleasant

28 Mar 2015

March 2015

Service needs work

No airport pick-up despite the fact that I called to let them know that my plane was arriving late. I booked my travel on Travelocity, but when I arrived the hotel couldn't find my reservation because the person who could check \"that part\" had \"knocked off\" for the night. They made me pay for the first night again and then refunded me in the morning (minus the transaction fee that I informed them that my credit card company will charge me for the international charge) when they could confirm that I had a reservation. The maintenance person had also \"knocked off\" already the night when my safe wouldn't open and they told me that I would just have to wait until morning to get my things out of the safe. In the morning, it took over an hour for maintenance to figure out how to open the safe. My team was running a conference there and at the time when the conference was set to start the hotel staff hadn't yet set up the computer cord, the sound system, or gotten the participant supplies in place.

The gym is in a tiny room with a broken air conditioner.

On the bright side: my room was nice and comfortable with a (loud) AC. Location in Main Mall in Gaborone makes it nice to soak up some \"local color.\"

6/10

Pleasant

11 Jul 2014

Amos

MY RE-VISIT TO THE PRESIDENT HOTEL

I last visited the President Hotel (Cresta Marakanelo) in the late '80s and stayed at the hotel for a few days. I liked it then. When I came back to Gaborone this time I chose to go back to the President Hotel. It is central and has a number of facilities/services/amenities in the Main Mall which I found to be quite useful. The staff are pleasant and they made my stay quite enjoyable.

Family

4/10

Poor

25 May 2014

Patience

Hotel condition poor

The safe was dismantled
Phone didn't work
Single beds when double bed booked
When checking in I was given an occupied room
No hot water at 730 am
Disappointing and overpriced

8/10

Excellent

25 Apr 2014

Tryphinah

Fantastic service

It was great , I enjoyed my stay there.

Family

8/10

Excellent

06 Mar 2014

Lin

Always good

Our company uses the hotel a lot and we always have a good stay

8/10

Excellent

20 Jan 2014

LinBrowne

Great service

We using this hotel quite often and have never been disappointed

10/10

Exceptional

04 Feb 2011

msnewyork

a wlcoming hotel in a very good area

the hotel rooms have a balcony that overlook the Bay of Naples - probably its best feature ( and for a modest price compared to the hotels on the waterfront). The staff was helpful and courteous. The room was clean, large and well appointed . It is situated in a very pleasant and upscale area area. There is public transportation nearby (buses and the funicolare) but ask the staff for details.

10/10

Exceptional

27 Jun 2026

Kleber

O hotel se esmera em atender a todos as necessidades dos clie res.

Partner

10/10

Exceptional

27 Jun 2026

Kleber

O hotel é confortável e aconchegante. A equipe de funcionários e excelente. Extremamente bem llocalizado e com comodidades na medida, o hotel proporciona uma experiência inesquecível.

Partner

10/10

Exceptional

05 Jun 2025

Aparecida

Good place

Business