Best Western Premier Batumi

Georgia , Batumi
Batumi, #111, Gorgiladze street
Show on Google | Map

45 reviews shown

4/10

Poor

12 Nov 2025

Andrey

Staff was great, didn’t have a chance to try amenities and breakfast but room is nowhere near 5 star hotel quality. Layout is weird, for example the nightstand of one of the beds is near feet since there is no other place for it, carpet is stained everywhere, marks on the walls, etc. Also, the description says it is 3 min from the beach. Maybe if you can go through construction sites and walls but in actuality it looks more like 10 min.

Leisure

10/10

Exceptional

08 Oct 2025

Rupert

Ideally located hotel for visit - Friendly and helpful staff

Business

10/10

Exceptional

30 Sep 2025

David

Fabulous.

Staff — kind, generous, helpful

Food — delicious

Location — terrific. No problem getting around.

Cleanliness — no problems. No bed bugs. No stains. No dirt. Very comfy and cozy.

Overall the experience was positive. I will stay here again upon a future return to Batumi.

Leisure Self

10/10

Exceptional

16 Sep 2025

abdelsalam

Everything is great, clean everywhere, central location

Business

10/10

Exceptional

12 Sep 2024

Valentin

Clean and safe

Leisure Family

10/10

Exceptional

22 May 2024

Daniel

Stayed here on a previous trip, was good then, was even nicer this time because of the sea view room, which is nice to sit on the balcony and watch the area light up at night. As before, this hotel is convenient if you dont want be too central and like walking; its about 5 minutes walk to the boulevard then about 25-35mins from there to the center. Staff are friendly and helpful, breakfast was pretty decent...as is the price for a stay in this hotel...would definitely recommend and stay again in a future trup.

Leisure Family

6/10

Pleasant

11 Apr 2024

Neelima

The door panel fell off the front door and could have seriously injured me and the staff was totally casual about it!!!

Family_with_children

8/10

Excellent

19 Aug 2023

Daniel

Good location if you like walking. About 25 minutes on foot to 'center'. And 5 minutes to the sea.
Rooms are good size with balcony offering a decent views..but make sure to get sea view, or else it's pretty poor.
Staff is friendly and welcoming.
They have a roof restaurant but never got chance to try.

Overall a good stay, and would stay again in the future

Leisure Friends

10/10

Exceptional

23 Jul 2023

zlotcavitch

Staying in the hotel for 6 days
Very nice and helpful staff
Thanks for Nino from reception . Very professional
Will return to this place again
Genia

4/10

Poor

27 Feb 2023

Wangmo

I asked 3 times to put the mileage to Bestwern Rewards, but they didn't.

Leisure Friends

8/10

Excellent

23 Sep 2022

KHALED

The Hotel is clean, the Staff are helpful, the following left a good impression on me, Nino and Nino and Vaco at the Front Disk.

Leisure Friends

10/10

Exceptional

29 Jan 2022

RINAT

great hotel

great hotel

Friends_and_family Family

10/10

Exceptional

15 Nov 2021

Rati

good hotel nice staff

Business

8/10

Excellent

15 Nov 2021

Pras

Great room in walking distance to centre of Batum

Great location, walking distance to the centre, beach, etc. The room was spacious, complete with AC, TV, fridge and with a decent sized bathroom.

Self

8/10

Excellent

25 Oct 2021

Verified traveler

Decent hotel for business stays

Up to the standard, central and very comfy.

Business

8/10

Excellent

20 Sep 2021

alexander

nice hotel

everything was great : the view from the window , the staff , the gym , the swimming pool , except soundproofing : every morning we were forced to get up very early

Partner

2/10

Poor

15 Jul 2021

IBRAHIM

Terrible and horrible

I did not stay in the hotel and they did not accept my reservation, and they did not have any room for me while I have a confirmed reservation. And i suffered to find another hotels to stay with my family.

Friends_and_family Family

2/10

Poor

24 May 2021

Verified traveler

Lack of customer service. Staff is busy talking to each other than answering the phone. Complained to staff with no reaction

Business Partner

2/10

Poor

20 May 2021

Verified traveler

Service horrible. Front desk never answers the phone. You literally have to go down and meet the staff and ask them what you need. Complained about it with no reactions from them. They seem busy talking to each other than answering the phone.

Business Partner

6/10

Pleasant

26 Jan 2020

Dapinder

The property is at a good location, the hotel was clean. There was an issue with the house keeping. The window frame in the alloted room was hanging and wind was coming in, upon complaint the room was changed. However for changing room had to go down to reception since there was no reply on the intercom from reception or from duty manager.

Business

10/10

Exceptional

23 Sep 2019

Ronald

Comfortable, new modern hotel

Good English at reception. Excellent breakfast buffet. Also had good dinner with excellent view of the \"Dancing Fountains\" display in the waterfront lake opposite the hotel. Although not as close to the center of Batumi as some hotels, its walkable along the broad seafront promenade. Overall, would certainly stay here again.

Partner

4/10

Poor

03 Mar 2019

Daniel

I expected to find the hotel as advertised on Hotels.com with Sauna, Restaurant, indoor pool and other amenities mentioned. But when I arrived there, what I found was not a real Hotel, just an accomodation place. The restaurant and other facilities were underconstuction. I had to order food from outside. The room was clean and new. The TV was poor quality. The soaps and conditioners provided by the hotel were poor quality. I noticed the consistency of the hair conditioner was different each time. I don't know if they add water to it.
I don't know if stating that the hotel has swimming pool, restaurant and... would constitute as false advertisement. I was not pleased with it. If I had been provided with the knowledge of how this hotel is like, I would not have chosen this specific hotel. I am a person easily satisfied and not keen to writing long negative reviews, but I feel cheated in choosing this hotel.

Partner

8/10

Excellent

16 Dec 2018

Verified traveler

hotel was new and clean staf was not profesional place is normal

Friends_and_family Family

8/10

Excellent

06 Nov 2018

Verified traveler

brand new property! Nice balconies, perfect location

8/10

Excellent

03 Feb 2026

MÜRÜVET

Oda temizdi sadece balkon kapısının kilidi ve dış kapının içten kilitlenmesi çalışmıyordu.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Nigar gökçe

Otel temiz ve düzenliydi. Çalışanlar çok ilgili. Odamızın balkon kapısı bozuldu ve iki kez oda değişimi yaptılar. Manzara da deniz kısmında harika.

Partner

8/10

Excellent

22 Nov 2025

faruk

the hotel is little old. but location and staff is good..

10/10

Exceptional

15 Nov 2025

EMIN EMRULLAH

Süper

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Eneshan

Odamız temizdi ,balkonu denize bakıyordu ,hava soğuk olduğu için odamız ısınmakta zorlandı . Spa,fitness ve saunaya gitme şansım olmadı . Kahvaltısı idare ederdi . Çalışanlar kibar ve güleryüzlü . Şehrin merkezinde , yürüyerek 30 dakikada sahil şeridinden ali ve nino heykeline varılabilir . İsterseniz otel önüne bolt uygulamasından araç çağırabilirsiniz. 4,5 lari ye ali ve nino ya gidebilirsiniz .

Partner

8/10

Excellent

08 Jun 2025

Philip

Nice and solid hotel close to the major attractions of the new town as well as old town. Good breakfast with nice view.

Leisure Self

10/10

Exceptional

11 May 2024

Zaklina

We were happy with our stay at the hotel and will definitely consider coming back.

Leisure Family

10/10

Exceptional

19 Nov 2021

hanifi

Başarılı

Oda gayet büyük, temiz ve kullanışlı. Ev tadında otel odası keyfini çıkardık. Manzara muhteşem

Friends_and_family Family

8/10

Excellent

31 Oct 2021

Burcu

Fiyat ve performans açısından tatmin edici

Otel genel olarak aile için uygun, odalar çok büyük değil balkonu olması ve camların açılması tercih sebebi tek sorun banyodaki sıcak su zaman zaman su bir anda soğumaya başladı ve genel olarak duştan akan su sıcak değildi. Otel konum olarak merkeze biraz uzak, akvaryuma gitmek isterseniz 3lari merkeze restoranlara gitmek isterseniz 5-7 lari arası ödüyorsunuz. Yürüyerek de gidebilirsiniz fakat 20 dkdan fazla sürüyor. Fiyat ve performans açısından tatmin edici.

Friends_and_family Family

8/10

Excellent

10 Nov 2019

Muslum

Genel olarak konaklama iyiydi, odalae guzel ve temiz,ama fotograflarda disharidan cekilmish bir fotograf var, insanlar onun otel oldugunu zannedip oteli seciyor, ama otel o degil, karsisindaki binadir.

Friends_and_family Friends

6/10

Pleasant

10 Sep 2019

Yousef

مساحة الغرفة جيدة الانترنت جيد الاطلالة للغرفة على البحر كانت جزئية والشرفة صغيرة والافطار عادى

Partner

10/10

Exceptional

18 Aug 2019

Özgür

GÜZEL

GÜZEL HİZMET TEMİZ YENİ OTEL

Family

8/10

Excellent

12 Aug 2019

Verified traveler

The room was not as clean as would have hoped. There was dust/hair in the closet and a used cotton swap on the floor.
The music (live) was way too loud at the restaurant was way too loud and made dining unpleasant.

The location was a bit far from the center but we didn’t mind the walk and there were taxis in front of the hotel.

The staff was very friendly, and the room/bed were comfortable. Nice stay.

Partner

6/10

Pleasant

04 Aug 2019

Marvin

Würde dieses Hotel nicht nochmal buchen

Das einzig gute war die Sauberkeit und Größe des Zimmers.
Da ich geschäftlich unterwegs war musste ich arbeiten im Hotelzimmer. Der Tisch ist viel zu hoch und der Stuhl viel zu niedrig. Ich musste mich mit einen Kissen behelfen weil mir das Hotel auch keinen anderen Stuhl geben konnte. Service ist auch nicht groß geschrieben im Hotel. Ich war zwischenzeitlich richtig krank (was nicht am Hotel liegt) und das Hotel konnte mir keinen Arzt besorgen (nur Ambulanz). Was auch nervig ist bei jedem georgischen Hotel ist dass die Minibar bei Abreise gecheckt wird... aber auf die Idee die Minibar zwischenzeitlich auf zu füllen um mehr Geld zu erwirtschaften kommt aber keiner vom Hotel.

10/10

Exceptional

24 Jun 2019

Morten

Rigtig flot hotel, tæt på centrum

Et meget fint og rent hotel der har det meste; pool og spa faciliteter, restaurant på 13 etage med udsigt ud over Sortehavet.
Værelserne er utrolig komfortable og receptionen var meget hjælpsomme med vores spørgsmål omkring byen, taxi-bestilling osv.
Hotellet ligger lidt fra stranden, men den kan nås i gåafstand. Og skal man til havnen/centrum kan det anbefales at gå langs havnepromenaden.
Eneste lille uheldige ting er at der pt. bygges meget i området. Det larmer ikke, men der er lidt beskidt.

Partner

2/10

Poor

10 Jun 2019

ERKAN

Kötü bir deneyim!

Otel rezervasyonu yaparken kumarhaneli olarak satın aldığım otel gittiğimizde kumarhanenin olmadığını gördük. Bu hata kimden kaynaklanıyorsa net olarak mağdur ettiniz.

Bu yüzden diğer olanakları gözümüz görmedi.

Family

10/10

Exceptional

07 Jun 2019

pinar

Otel ve çalışanlar çok iyi. Odalar temiz geniş ve konforlu. Odada kapsül kahve makinası olması süper. Arabanız varsa kapalı otoparkı çok güvenli. Bulunduğu bölge güzel ama ana merkez 2 km yürüyüş mesafesi. Bir de casino olsa süper olurdu.

Family

10/10

Exceptional

27 Mar 2019

Sondre

Super bra

Bra hotell, god standar, helt nytt så alt var ikke helt ferdig da vi var der, men det skulle være klart innen en måned. Var en del bygging i området, men ikke noe bråk :) kan virkelig anbefale dette hotellet !

Friends

8/10

Excellent

21 Mar 2019

Verified traveler

Es war grundsätzlich alles einwandfrei, einzig die Kommunikation im Vorfeld scheiterte. Anreise aufgrund einer Flugplanänderung einen Tag später, Hotel hat meine Buchung aufgrund no show gelöscht. Könnte aber alles vor Ort wieder zurechtgebogen werden, danach alles einwandfrei. Beim frühen Check out gab man mir sogar noch ein Lunchpaket mit auf den Weg. Super

Leisure Self

10/10

Exceptional

03 Jan 2019

Stéphane

Batumi en décembre

Très bonne localisation, hôtel très récent ( août 2018 il me semble ) et personnel aux petits soins.

Partner

8/10

Excellent

30 Oct 2018

Anastasiya

Recently opened, close to sea

Just opened hotel, very clean room with a wonderful sea view from a balcony. Good money worth, but breakfast could be better. Location is fine, just in 15-20 minutes walk from old Batumi.