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Quality Quarters Inn

Richmond - KY · United States

105 N Killarney LnView location

5.4/10Review score203 Reviews
Cleanliness5.6/105.6
Service5.8/105.8
Comfort5.8/105.8
Condition5.0/105.0
Neighborhood6.4/106.4
Amenities4.6/104.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Quarters Inn

With a stay at Quality Quarters Inn in Richmond, you'll be within a 15-minute walk of Richmond Peddler's Mall and Richmond Centre Mall. This motel is 0.8 mi (1.3 km) from Cinemark At Richmond Centre and 0.9 mi (1.5 km) from Eastern Kentucky University.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Property Registration Number 911476
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Richmond Peddler's Mall 1.2 km / 0.7 mi
Richmond Centre Mall 1.2 km / 0.8 mi
Cinemark At Richmond Centre 1.3 km / 0.8 mi
Eastern Kentucky University 1.4 km / 0.8 mi
EKU Center for the Arts 1.9 km / 1.2 mi
Alumni Coliseum 2 km / 1.3 mi
E.C. Million Park 2 km / 1.3 mi
Irvine McDowell City Park 2.3 km / 1.4 mi
Hummel Planetarium 2.3 km / 1.5 mi
Richmond Area Arts Center 3.1 km / 1.9 mi
Baptist Health Richmond 3.4 km / 2.1 mi
Paradise Cove Aquatic Center 6.9 km / 4.3 mi
Lake Reba 7 km / 4.3 mi
Battle of Richmond Visitors Center 12.7 km / 7.9 mi
White Hall State Historic Site 15.5 km / 9.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Quality Quarters Inn

5.4
Review score
203 Reviews
Cleanliness
5.6 /10
Service
5.8 /10
Comfort
5.8 /10
Condition
5.0 /10
Neighborhood
6.4 /10
Amenities
4.6 /10
75 reviews shown
2/10
Poor
05 Oct 2025
Thomas
No bed bugs didnt stay at all walked in room and turned around and left
Friends_and_family Family
10/10
Exceptional
26 Sep 2025
Chris
For the price it’s a good deal
Business Self
2/10
Poor
23 Jul 2025
Michael
There was not the first thing tha t was or is good anout this place they charfe me $70 + tax and then a $10 pet deposit and you know you can or could rent best western or comfort suites or one them hotels for the same price if not cheaper
Leisure Pet
2/10
Poor
05 Apr 2025
Amy
Beds weren’t comfortable at all. And I was charged twice.
Friends_and_family Family
2/10
Poor
25 Mar 2025
Darin

Terrible!

Room was booked and pd for online. They refused check-in, stating that they only accept payment on site. Tried to challenge and get refund, and was on hold until after time for check-in. Terrible experience!!!!
Friends_and_family Family
10/10
Exceptional
23 Mar 2025
Heather
Staff was excellent... the hotel is in a great location
Leisure Partner
2/10
Poor
05 Mar 2025
Carla
Pésimo servicio llegue alas 2 de la mañana y no me atendieron teniendo una reservación ahí me mandaron a otro hotel con una mala recepción pesimos servicio
10/10
Exceptional
30 Dec 2024
Tyrone
The bed was comfortable
10/10
Exceptional
30 Dec 2024
Tyrone
Nice and helpful staff
10/10
Exceptional
30 Dec 2024
Tyrone
I enjoyed my stay
8/10
Excellent
02 Dec 2024
Matthew
The staff was really nice and they were there if and when I needed them.
4/10
Poor
14 Nov 2024
Elizabeth
Everything in poor repair, garbage around outside, staff were nice
Leisure
10/10
Exceptional
20 Oct 2024
Verified traveler
Comfortable bed
Self
4/10
Poor
19 Oct 2024
Nathan
Needs updating
Leisure Partner
4/10
Poor
11 Oct 2024
Michele
This hotel is cheap and does allow for pets. It’s also an okay place to rest your weary head. Thats the positives.
It needs updates. If you are picky keep looking. If you like cheap then this is the place for you!
Business_and_leisure Pet
6/10
Pleasant
14 Jul 2024
Courtney

Would Have Been An OK Stay IF NOT FOR MANY ISSUES

Easy check in w/ reservation. All exterior doors/windows open making indoor temperature upon arrival around 99/100 degrees. AC unit literally was in two PCs, one a few feet away. Manage to make it \"stay\" together but was so loud couldn't hear TV/friend/anything. No clock, POOL NOT AVAILABLE, no ashtrays in room and only 2 towels. Front desk refused to give 1 Xtra towel, which needed due to poor quality of towels. With my long hair, I require 2 bath towels to actually absorb water from hair/body. Was clean to my satisfaction in room BUT decades outdated. My room door was a bit sketchy bc the plate for doors lock where it latches was literally missing the top screws and wouldn't latch if u weren't careful. The man up front was unnecessary rude to my friend, but overhead this with other guests. Was willing to try with open mind BUT was poorly disappointed. THE ADVERTISED POOL was empty, look like been yrs since used, so I was disappointed bc that's the main reason I chose such poorly rated/review motel. Bedding stunk slightly and was NOT COMFORTABLE.
Friends_and_family Friends
2/10
Poor
06 Jun 2024
Chintankumar
No commitment of booking and sold the room even if you reserved the room
Leisure Family
2/10
Poor
25 May 2024
David A.
They did not honor the price I had from Expedia. $60 is what I had been told, They said I had to pay $69 . I told them to cancel. I went to Red Roof Inn were I was treaded right. You need to take this hotel off your list. The lobby stunk!
Leisure Family
2/10
Poor
15 May 2024
Elizabeth
When I checked in, I was quoted a different price from the attendant than what the Expedia app stated. The room was sub par, exposed wiring and the bathroom did not have a door handle. The bed had cigarette holes and was stained. Unsure if they were under construction but it definitely looked like they were.
Leisure Partner
10/10
Exceptional
13 May 2024
WB
All around excellent place to stay
Leisure Self
6/10
Pleasant
09 May 2024
Tracy
Smells like smoke in hallways and railing is loose and room smells
Leisure Pet
8/10
Excellent
06 May 2024
Mark
Easy check in
Business Self
10/10
Exceptional
02 May 2024
mary ann
Nice vintage motel. Family run. Very friendly. Thank you so much.
Leisure Self
6/10
Pleasant
28 Apr 2024
Ronald
The room is in great need of a good refresh. Has an unpleasant oder. Paint! No, amenities in room..... no coffee, shampoo, tissue... just a cheap place to sleep on your way through.
Partner
2/10
Poor
10 Jan 2024
Greg

Don't even bother...

Unclean and completely vacant. No workers spoke English. Could not refund my reservation because no one spoke English. This is an Indian owned motel.
Business
8/10
Excellent
19 Oct 2023
Whitney
Very clean and quite
Business_and_leisure Partner
8/10
Excellent
15 Oct 2023
Matthew
Room was for the most part clean but the shower had a hard time draining.
Business_and_leisure Partner
6/10
Pleasant
14 Oct 2023
Phil
It’s old, run down, smoke detector is missing, clock doesn’t work, sad.
Leisure
8/10
Excellent
07 Oct 2023
Caroline
the room was clean and comfortable the only thing I can say was when I got into the office there was no one around for over 20 min. another customer came in looking for a room and we saw housekeeping on the cameras and finally someone came and checked me in,
Self
4/10
Poor
30 Sep 2023
Cathie
When i arrived at the property, the front desk person, finally came out of the back, barefooted, and looking put out by my arrival. He couldn't find my reservation. When i told him i booked through Orbitz, he grumbled and finally found my reservation. I reserved a queen, non-smoking room. He said they didn't have any non-smoking rooms left. I ended up with a smoking room. The room smelled horrible. The sheets had cigarette burns. The TV didn't work unless you turned on the light. The toilet seat was round and didn't match the oval toilet bowl. The rug was dirty and stained. I can guarentee i will never stay there again. Not a good experience!
Business Self
2/10
Poor
27 Sep 2023
Ksenia
The person at the register didn’t accept my hotels.com booking price and sent me away with my 2y.o. at 10 p.m. He said that it’s more expensive for him to change the bed sheets. Just so you know, if you book it through the third party sites you will not be accepted there and will have to look for another hotel.
Friends_and_family Family
2/10
Poor
21 Jul 2023
Gregory
I booked thru Expedia and the hotel owner would not honor Expedia.com's booking price raising my cost by $30 per night
Leisure Pet
2/10
Poor
17 Jul 2023
MICHAEL

A crack den motel experience

The floors were dirty. The walls were dirty. The sink was detached and loose the tub faucet was missing Hardware, the soap holder was taped to the wall with broken tile around the shower. The light switches were all wrong. That a c was dirty. They did not offer any shampoo or conditioner. The entry doors to the building we're not secured and left open continuously and unable to close.
Partner
2/10
Poor
11 Jun 2023
Nicolas
⁰
2/10
Poor
10 Jun 2023
Keisha
For the price it definitely spoke for it I likeed that it had pool but they said the water was too cold to get into it the place was nasty the pillows stuck they had stains on them there was a door leading outside that looked like someone could just kick through i do not recommend this place
Leisure Family_with_children
10/10
Exceptional
06 Jun 2023
Lorrie

I wouldn't frown on this place

Our stay was good. Check-in was fast and easy. We ended up paying less than the quoted price. This is a no thrill hotel but we only needed a place to sleep. For the price the neighborhood is safe and there are lots of places to eat and shop. I would have no issues staying there again.
Friends_and_family Friends
2/10
Poor
05 Jun 2023
Tina
Awful service rude no hot water in shower would take 10 minutes to get in room . Guy was rude when tried to talk to him treated us like crap.
Friends_and_family Friends
6/10
Pleasant
23 May 2023
Louis
phone and tv were not in service. could not go out to eat because the front desk said I needed to be there until the technician arrived to work on the tv, about 2 hrs. later, the technician arrived and had the tv working in about 5 min.
Business_and_leisure Self
6/10
Pleasant
21 May 2023
Nelson

It is a 2 star place

Condition of the place was as expected for a 2 star hotel. Thankfully it appeared to be relatively clean. The shower head was barely working but the water appeared to be clean.
Self
10/10
Exceptional
25 Apr 2023
Michael
I was able to park near the front desk and approximately 15 feet from my room door. Very convenient for loading luggage in and out. Manager was very professional.
Business_and_leisure Self
2/10
Poor
21 Jan 2023
Karen
The room was dirty and damp.
Leisure Self
8/10
Excellent
24 Nov 2022
Heather
the bugs were an issue
Business Partner
8/10
Excellent
13 Nov 2022
Jason
Close to alot of stores
Business_and_leisure Self
2/10
Poor
05 Nov 2022
Jose
Expedia give me reservations with one price and they didn’t accept it ad change it and bc I was tired of driving I payed what they ask me
Business_and_leisure Family
2/10
Poor
04 Nov 2022
Abagail
I never checked in. I called to confirm my reservation and they said they didn’t have it.
Leisure Family
2/10
Poor
23 Oct 2022
Doug
This place should NOT BE PROMOTED by any reputable organization. I'm very certain there was human trafficking going on at this property.

There was a shady character walking different women in and out of the place at all hours. He hung around the lobby area both inside and outside and was not an employee.

I felt very unsafe there with my daughter. We stayed one night because we arrived with no other options but decided to leave early and go back home even though it was driving 4 hours after day long activities. We just couldn't stay there the second night.
Leisure Family
6/10
Pleasant
17 Oct 2022
Michael

Roach haven

Room looked clean then we were visited by a couple roaches called office his response was do you want me to spray the room I couldn't allow that I had my 4 and 5 year old granddaughters in the room so I stayed up to make sure no bugs got on the9. No offer of a money back and it was too late to find another place. So I will not recommend this place or use it again
Friends_and_family Family
2/10
Poor
15 Oct 2022
Patricia

Worst place for late check ins

When I went to check in they said they had no rooms. I am traveling and just got off work. I had to find another hotel because they said they had no rooms
Self
4/10
Poor
25 Sep 2022
Cassandra
Roaches scattered when I turned on the light. A non-smoking room does not keep out the smoke from other rooms.
Leisure
8/10
Excellent
09 Sep 2022
daniel
There was a small couch or love seat in room. My room had two entrances, one to outside parking lot and one to inner hallway.

Only thing that really annoyed me was the rain was dripping a lot right outside my door, so I had to step to one side when entering or exiting the door. Room was dry and clean.
Leisure Self
2/10
Poor
04 Jul 2022
Verified traveler
Dirty and nasty had roaches in microwave and fridge
Business
4/10
Poor
11 May 2022
Joe
There was no shampoo, no coffee in the room nor in the lobby, no hairdryer, no clock, and NO counter space by the sink.

The three lightbulbs above the sink: on didn’t work, one did but was extremely BRIGHT WHITE, and the other was dim and yellow.

The toilet seat was broken and loose. Where it connected to the porcelain, one bolt was replaced but loose, the other was broken. I almost slid off onto the tile floor which could result in an injury and lawsuit.

The light switch upon entering the room didn’t turn anything on. We were required to walk into a dark room to turn on a light by the tv.

The “refrigerator “ was a freezer…literally! There was no temperature control inside, and everything we put into it was frozen SOLID by morning. Not good!

There was no fitted sheet on the bed, and the bottom sheet and mattress pad bunched up all night. I had to fix it 3 times.

The lobby was uninviting. There was broken things stored in it.

When we arrived, the woman at the counter told us we should have called (we reserved through tripvago and Expedia). She said sometimes the room is not available even though the website says it is. She went on and on about this, until she actually found our reservation on her computer, causing us unnecessary stress.

The coupon advertising paper for the surrounding area restaurants in the lobby was expired by a month and useless.

We would never go back there.

Leisure
2/10
Poor
25 Apr 2022
Victor
Nasty Ive got pictures no one at the Desk When I checked in TV Didn't work wires hanging out of it
Business_and_leisure Self
4/10
Poor
22 Apr 2022
Rebecca
The owner was very nice, but the room was dirty, very ran down and even smelled like pee in there! The building is ran down and very dirty.
Leisure Partner
8/10
Excellent
18 Apr 2022
Karen
This is not a high end motel, but friendly and helpful staff.
Leisure Partner
2/10
Poor
30 Mar 2022
Yvonne

Pay the few extra dollars and stay elsewhere!

It was a nasty place to stay. The staff was very rude. The Day Manager was extremly rude. She got mad because I had to rent it a 2nd day (because my car mssed up) when I went up to pay for the room and told her that I had booked it online and she said that she hated when people done that and she was only going to allow me to do that just 1 time. They charged my card $39 extra and no one could tell me why, nor did I get any of it back. I would sleep in my car before I'd stay there again. Room was only cleaned at and the bedding didn't seem to have been changed in 6 months.( I am so glad I carry my own pillows and blanket).
Business Partner
10/10
Exceptional
24 Mar 2022
Jerry

Florida trip

The staff was very friendly and helpful. The young lady at the desk, Robin, was extra helpful and went out of her way to make sure I got into my room and had everything I needed. Definitely would stay there again, thank you
Self
2/10
Poor
01 Mar 2022
Shawn
The pop machines was turned around backwards so nobody could use them they charge $250 for 20 oz pop when I booked the room it was $79.12 online when I got there it was $145 tax for the two nights day if you're going to tell me a price online that should be my guarantee I shouldn't have to pay any more than that I traveled all the way to Richmond just to get stiffed by this hotel and this website
Leisure Family_with_children
10/10
Exceptional
11 Feb 2022
robert
Bed was very comfortable. Front desk woman was very friendly. Room was very clean.
Business
2/10
Poor
13 Jan 2022
Robbie
Laser location like the prices however the manager or whoever it was at work third shift was baby I was home I wasn't even there and basically wasted to time
4/10
Poor
05 Dec 2021
John
I didnt notice when shopping that they didnt have coffee. But much worse was all electrical outlets where extremely old and unuseable. If you plugged something in it would just fall out of the plug. After two attempts talking to them they finally brought me a power strip. Then the tv remote didnt work. Had to operate the tv manually. Water was leaking from the ceiling in the shower and the toilet woubled from side to side. The sink barely drained. The curtains wouldnt stay closed. The electrical being very old was the main issue, Very Unsafe! Would never stay here again not even for free!
Leisure Self
6/10
Pleasant
24 Oct 2021
Amanda

Sure friendly.

Room was clean looking, but things for old and falling apart. Check in people were super friendly.
Partner
2/10
Poor
21 Oct 2021
sharon

horrible roach infested

dirty roaches bed bugs
Business
4/10
Poor
02 Oct 2021
Ricky
The rooms had bedbugs, fleas, and roaches, they moved my room nd had same issue. Ask for a refund and checked out... But they only gave us 20$ back out of the 60$ that got paid.
Business_and_leisure
10/10
Exceptional
19 Aug 2021
wilda

Friendly stop over place

Was a very great stay for a stop over on my business trip I was doing. Very friendly staff and very comfortable after a long day of traveling. Would definitely stay there again
Business
2/10
Poor
08 Aug 2021
Verified traveler
This is the worst motel ever stayed in. Paint chipping off of the walls in the bathroom small sorry corners in from the ceiling see you on my painting it. There are holes all over the blankets and sheets that you made it very uncomfortable rubbing against you. We were constantly asked to pay 10 more dollars because we had a dog. We paid her the night, but they just kept asking for more. Swimming, The lady followed us around everywhere we went and asked us what we were doing, I had family stop bye, They wanted more money. I felt like I have a stalker it was constantly and attacked very far from over enjoying a relaxing!!!! Never again will die and I have nobody ever goes here again, and I was told I had the best room in the hotel. It smells so nasty that it was hard to breathe and there is no ventilation in the bathroom or in the room at all
Leisure
2/10
Poor
10 Jul 2021
Verified traveler
Nothing but dope heads live there, half of the room didn't have electricity. And mold on floor and wall.second night moved to different room mold, and air conditioning did not work had to lay awake in bed with door open. Employees live there (with many other dope heads) people running all hours. There was NO breakfast and WiFi didn't work. THE ABSOLUTE WORST PLACE IVE EVER BEEN!!
Business_and_leisure Family
8/10
Excellent
22 Jun 2021
Rebecca
Decent place for a nights sleep
Self
8/10
Excellent
21 Jun 2021
Elizabeth

Not bad, nice pool

It was fine for a cheap motel. Had a smoking room and it smelled. Not like smoke , but funk. They have a nice 9 ft seasonal pool. I thought the bed was ok , gf hated it. No mini hygiene products only 1 bar of soap. Coin operated laundry. Always busy tho as they only have one.
Friends_and_family Family
6/10
Pleasant
05 Jun 2021
Colleen
It’s an older hotel & no updates. The price was very inexpensive & u her what u paid for. However i was surprised it was quiet & clean. There’s a pool opening soon & this will def make the lessor cost for me wittgy
Friends_and_family Friends
4/10
Poor
03 Jun 2021
Verified traveler
The room was supposed to be non-smoking but it still smelled.

The toilet seat only had one bolt.
Leisure Partner
2/10
Poor
15 Mar 2021
Verified traveler

I noped out

I got a non smoking room. The room was so Unbelievably full of old cigarette smell that my allergies immediately started acting up. I’m still sick a couple of days later. I was there maybe ten minutes total, and decided to get up and leave. The hotel clerk charged me more than my reservation, and the room had two outside doors. I felt dirty and unsafe. I will never stay here ever.
Self
2/10
Poor
03 Feb 2021
Verified traveler
We were walked in on my an employee an hour before checkout time and asked if we were ready to leave yet.
Leisure Friends
10/10
Exceptional
17 Aug 2020
Scott

Nice homey feel

Great job. Thank you.
Self
2/10
Poor
10 Aug 2020
Verified traveler
The commode seat had a broken bolt and was difficult to use

Location & surroundings

Quality Quarters Inn
105 N Killarney Ln, Richmond, United States

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