Name: Red Roof Inn Richmond, Ky
Address: 111 Bahama Court, Richmond, 40475, US

10/10

Exceptional

02 Aug 2026

Vanessa

Very friendly and helpful staff and my pets were welcomed which was so lovely

8/10

Excellent

26 Jul 2026

Srividya

Overall good. Value for the money

6/10

Pleasant

26 Jul 2026

chi-cheung

The property is relatively clean and safe in general. Good size room. But the bathroom shower curtain smells. Towels are very very old that look yellow and thin...they really need to replace them. Bath faucet unable to adjust the water temperature. It will get too hot that unable to take a shower.

10/10

Exceptional

22 Jul 2026

Julie

The room was clean and had great amenities and the price is great!

10/10

Exceptional

15 Jul 2026

Wilmen

.

10/10

Exceptional

11 Jul 2026

Michele

Check in was fast and simple. Staff was very nice. Easy parking. Room was clean. I would stay here again.

Family

10/10

Exceptional

11 Jul 2026

Lisa

Jacuzzi suite

Partner

8/10

Excellent

11 Jul 2026

Jeanna

It was good. Mostly the people were great and so very nice and helpful. The bed was comfortable. The hot tub worked ok. They did not have breakfast as listed in app. And definitely needs an upgrade, but it was good for an overnight as we travelled to the Smoky Mountains.

Partner

2/10

Poor

11 Jul 2026

Chas

Had to run down the staff, the floors and room smelled so horrid air unit sucked and no vending for snacks

Partner

10/10

Exceptional

10 Jul 2026

Jessica

I like that they have an elevator and indoor pool

Partner

10/10

Exceptional

09 Jul 2026

Jessica

The staff were very friendly. The place was clean. Very enjoyable stay

Partner

10/10

Exceptional

04 Jul 2026

Gwendolyn

The rooms were nice and clean.
The staff was nice and knowledgeable.

Self

10/10

Exceptional

03 Jul 2026

cevdet

Awesome

8/10

Excellent

02 Jul 2026

Sharon

Room could have been cleaner, and we had to ask for towels and wash clothes. Otherwise, quite satisfied with the room and would definitely stay again. Staff is friendly.

Friends_and_family Family

4/10

Poor

29 Jun 2026

Jon

Wasn’t as clean as the past

2/10

Poor

28 Jun 2026

Sarah

The staff was very nice. This hotel needs maintenance. I normally dont like to focus on negative things, but the duvets and towels were badly stained and the shower was too hot to use for the two nights we were there with no way to cool them down. My husband inquired about this the first night and was told they were aware and working on it. About an hour later, there was a shift change and when I inquired about a timeline, was told they had no idea about the problem and no one was there working on it. Was told it would be the next day before anything could be done. The next day, no one came to fix it. The pool had sections of the bottom where the concrete had chipped away and if you didn't know it was there, it could cut your toe. One of the days it rained heavily and the sound of running water could be heard in the elevator which was concerning. Overall, this hotel needs some attention to cleanliness and maintenance overall. I would not stay here again.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Jason

Quiet, safe location, friendly staff. Close to the interstate.

Partner

8/10

Excellent

12 Jun 2026

Christopher

It was comfortable I slept well

Partner

6/10

Pleasant

11 Jun 2026

Kaitlyn

Pool was freezing and had 2 tiny towels. We had issues with reservation on the first day. 3rd party app we used and somehow the hotel lady said my card did not go through even though I was sent a receipt for my payment. We had to wait a while until someone could call the hotel and confirm my reservation was paid for. They would not accept my receipt. Also someone complained about our baby and knocked on the door in the middle of the night mad bc our son woke up and cried. My husband ended up sitting in the car with him so we wouldn't get kicked out and the other kids could rest. Same angry guy then called the police on my husband for sleeping in the car with a baby!

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

Daniel

Beds were hard, bathroom cleanliness was lacking. In case you're wondering, the pool is not heated. Check in staff was talking to someone on the phone the entire time. Good price but lacking in comfort and amenities.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Troy

Room was very outdated, furniture was chipped, broken and well past its useful age. Mold in bathroom, stains everywhere. The room smells musty and not clean. Stains on towels that should have been discarded a long time ago. You could feel the springs in the mattress. Will not stay again.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Richard

Room was clean and huge and the staff was friendly

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Miguel

Upon time

8/10

Excellent

31 May 2026

Janet Lewis

Overall experience was great. They are new owners and have been working on replacing workers. There's a few things needing addressed. 1. Being small things that the housekeeping is missing or overlooking. Experience. Tops of doors, hallway light fixtures. 2. They are not serving breakfast at this time. 3. The towels in the pool area needs to stay stocked. We asked for towels and was told their in the dryer. We swam for approx 2 hours. Still no towels. Had to freeze going back to our room with little kids. Pool water was clean but freezing !

Family_with_children

2/10

Poor

24 May 2026

Shannon

I had reserved a suite, the room was very dirty, missing hair dryer, dirty floor, stains on walls etc.. I asked if we could change rooms and they did allow us to do so. The second room was equally as dirty but in different ways. Stained bedding, looks like it was used, dirty sink, dirty floor with little things all over it. My family couldn’t stay there, we had to leave. Hoping Expedia will help me get my money back. I travel regularly and this is the first time I’ve ever left a hotel without staying. The front desk staff was very nice.

Family_with_children

10/10

Exceptional

24 May 2026

Mark

Satisfied

Self

10/10

Exceptional

24 May 2026

carrie

Loved the pool

Partner

10/10

Exceptional

24 May 2026

Tom

I was highly impressed from the start of check-in to the end.

The staff was very friendly and accommodating

Family

6/10

Pleasant

21 May 2026

Tobi

it was noisy, air air-conditioning did not cool and the only coffee they could provide in the whole hotel was decaf

Self

10/10

Exceptional

20 May 2026

Thomas

The person who greeted me did so well, and check in was very smooth

Self

4/10

Poor

20 May 2026

Amanda

Myself and a co-worker stayed here for two nights. The floor in my room had not been mopped, you could see something had spilled on the floor. There was also leftover remnants of shaved hairs on the shower wall. My co-worker had to switch rooms because a cockroach ran out from under his shoe. Not a very pleasant experience.

Business

10/10

Exceptional

18 May 2026

Jacob

Staff was very friendly, even gave me 2 batteries without charge thanks! Its a budget hotel so keep that in mind. Good stay for a cheap price!

Partner

4/10

Poor

17 May 2026

Sandra

We had to switch rooms at 5am because of smoking!l They were smoking next door and in our room the smoke alarm kept beeping! The second room when we got up smelled like smoke because there were smokers next door! They are not strict on the no smoking policy! The towels were bad! We didn’t have a shower mat for when we got out of shower! In the second room we only had one set of towels! We did get more from front desk! Front desk workers were very nice! The second room had no table so we ate our dinner on the desk and in our beds! The first room was on the side by the highway and very loud!! The property had trash everywhere outside!! They should try to put people with pets on one floor and no pets on a different floor!

Friends_and_family Family

8/10

Excellent

15 May 2026

Jeryl

Wifi could be improved

Self

4/10

Poor

10 May 2026

Nathan

When we arrived there was no clean room in the room typed we reserved. Then in the evening and middle of the night our room kept filling with cigarette smoke from the employee continually smoking outside right outside the entrance and the smoke going right into out AC vent. It was so bad we had to change rooms. We will no longer choose to stay at this hotel when we come to town.

Friends_and_family Family

6/10

Pleasant

10 May 2026

Nicole

There was some confusion with my reservation when I arrived but they ended up upgrading me to a suite. The room was kind of worn but overall it was \"cleanish\". The sink had a bunch of cracks, the shower had black mildew on the edges, and the sofa was super worn leather. I was going to put the comforter from the extra bed over the couch but I found a yellow stain on the fitted sheet and decided to just leave the extra bed be. The bed I slept on was super squeaky and let a indent on the mattress almost immediately but it wasn't the worst bed as far as comfort.

I was there mainly at night since I was there for work so I didn't need to spend too much time in the room. Overall it was quiet, the hotel staff gave me space (which is what I prefer) and for the price I wasn't expecting anything over the top so it checked all the boxes when it came to bare necessities. There was also plenty of parking which was a huge plus.

I would highly recommend bringing your own shampoo and conditioner. There was one small bottle of shampoo but I didn't use it. Also, bring your own lotion if that's something you use. There wasn't any provided and I regretted not bringing any.

If I was trying to save money I would possibly consider staying here again but in I did regret not spending a little more money for something a little nicer.

Self

2/10

Poor

05 May 2026

Ashley

Room 308- Bed Bugs
My family had welts all over after staying in this room. I called and reported.

10/10

Exceptional

03 May 2026

kayla

staff was amazing and very helpful!

Partner

4/10

Poor

28 Apr 2026

David

The woman at the front desk was lovely. The building needs some maintenance badly other than that it was inexpensive and a place to sleep.

Self

4/10

Poor

27 Apr 2026

Jamie

The only real good thing is the price but really is almost too much for the quality. The building is old nothing is updated. Things look old. The code was out and the decades was cold as cold could be. Only had cereal for breakfast. If you can afford to spend a little more I would recommend to.

10/10

Exceptional

27 Apr 2026

Rhonda

Stayed here while vending at the Mountain Mushroom Festival. The property was clean and quiet. Staff was helpful. No issues at all during this stay.

Self

2/10

Poor

26 Apr 2026

Sal

Many electrical outlets in my room didn’t work air condition. There was only one speed thermostat did not work mildew smell throughout the room, even sheets and pillows smell bad definitelywill not stay there anymore if I can help it

Friends

4/10

Poor

26 Apr 2026

Jennifer

You get what you pay for. We couldn't find our room. Signs were 201-212 and 215- 225. Our room was 214. Beds were not Queens as stated and uncomfortable. The fridge did not cool very well. Not enough towels. 2 for 4 people and we booked it for 4. Hair dryer was hanging off the wall and when I went to use it, it glowed orange and sparks flew out of it. Our door would not close without body slamming it. No way to leave the room quietly if others were sleeping.

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Chasity

The lady at the front desk was great. When we first got to our room there was a used bar of soap left on the shelf in the bathroom, dust covered most of the room, half the lights in the room didn't work, had to pull the nightstand out to find a plug that worked enough to charge our phones, no coffee table, there was obvious water damage on the walls, the beds had clean linens, but we're definitely in need of an upgrade, and the beds weren't the best but they were bug free, could see light coming in from the hall way cuz the door was warped.

Friends_and_family Family

2/10

Poor

25 Apr 2026

Sarah

It was the absolute worst hotel I have ever stayed in. Our room was filthy. The door did not shut. It had to be lifted up to even close. I would not stay here again, even if it was free absolutely disgusting. The only positive I can say is there weren’t bedbugs.

Partner

6/10

Pleasant

24 Apr 2026

Heather

Although it was clean, the rooms were very outdated and not in good shape. The water was luke warm and things like the shower head, curtains and other thing in the room were messed up.

Friends_and_family Family

8/10

Excellent

20 Apr 2026

Beth

There was plenty of parking. The room was nice and there was a smell on the second floor like a dirty mop. I forgot to mention it to the hotel front desk. We only stayed one night. We got there about 9:00 left on Saturday. Not really happy with the breakfast if I know it was just cereal. Might have tried to stay somewhere else. The hotel was nice. Does need a few little updates. The elevator was kind of scary.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Alberta Dawn

Parking lot was easy to navigate. Room was clean and comfortable. Water pressure was very weak in the shower

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Jamie

Staff was friendly but the beds were as hard as the floor.

Partner

2/10

Poor

11 Apr 2026

Md.

Parkingbwas good. Staffs were nice but in my room AC was not working and making noise all the night ans I couldn't sleep properly due to noise and high temperature.

6/10

Pleasant

05 Apr 2026

Roy

had to time at the day to take hot shower,no cover on heater-do not touch,no pop machine,heavy front door -needs automatic,allowing people that not guest,thin walls,hook up for headphones did not work- might of worked if had factory remote

Self

6/10

Pleasant

03 Apr 2026

Michelle

We only booked this hotel because it was cheap, and just needed a place to sleep for the night to break up a long drive. We were not expecting much, so it was fine for the quick stop we needed - a bit run down but appeared clean at least. Thought the pool was open until 10, but actually closed at 8 so the kids couldn't swim anyway. No breakfast, just basic coffee.

Family_with_children

10/10

Exceptional

30 Mar 2026

Derrick

Yes

Self

10/10

Exceptional

29 Mar 2026

Lisa

Easy access Back way in to downtown

Partner

2/10

Poor

27 Mar 2026

Danielle

Need to ad more cameras

Pet

2/10

Poor

26 Mar 2026

Beth

I’m still waiting for a promised refund. My room was infested with roaches.

Self

6/10

Pleasant

11 Mar 2026

Jason

As always the staff was very helpful and great with helping where they could. The problem was that the ice machine (which was broken last time we stayed at this location), was still broke. It’s the only ice machine in the entire building. No breakfast, which is advertised as being provided. If you’re not going to offer it, that’s fine, but don’t say you are when you’re not.

Partner

10/10

Exceptional

09 Mar 2026

Scott

Room smells of cigarettes

6/10

Pleasant

08 Mar 2026

Edwin

Breakfast ice vending machine

Self

2/10

Poor

06 Mar 2026

Valerie

Paid way too much for a suite with bed bugs, bed bug feces, wall warping, paint peeling, jetted tub leaking. Filthy! “Hair” on and in the tub. Furniture warped and falling apart. Staff wanted to put more 12 and 13 year old daughters in their own room 3-4 doors down from us (is that even legal?). I emailed photos of the bed bugs and bed bug feces along with the filthy tub and leaking tub and advised I had to find somewhere else to stay. Staff said I would be refunded. To date haven’t heard from them and am out money for 2 separate hotels for the same visit on the same days. I’m 200% disappointed and now broke!

Family_with_children

6/10

Pleasant

04 Mar 2026

Steve

Shower go hot when you needed it. No breakfast of any kind. You only get 1 set of a towel, hand towel and a wash cloth. That's not good. Everyone needs at least 2 sets. Everything else was ok.

Partner

10/10

Exceptional

10 Feb 2026

WIL

Staff was pleasant

10/10

Exceptional

10 Feb 2026

William

Staff was pleasant

6/10

Pleasant

08 Feb 2026

Patty

No ice machines. No vending machines. No breakfast like the app said. It's waiting for the new owners to come in and fix things. We were moved from our original room to another because the bolt lock wouldn't work from the outside. The staff was friendly and helpful though.

Partner

8/10

Excellent

28 Jan 2026

Jason

Staff members were awesome, and very professional!!

Partner

6/10

Pleasant

18 Jan 2026

Jon

Room smelled smoky. The bathroom ceiling had mildew/mold. There was a hole in the wall at the entrance.

Friends_and_family Family

6/10

Pleasant

07 Jan 2026

Betty

There was no breakfast menu there was no continental breakfast there were no pops in the machine. There wasn't even any coffee in the lobby. I was very dissatisfied.

Business Family

2/10

Poor

31 Dec 2025

Blaine

Cover on the a/c unit was broken exposing a filter that looked like it had not been replaced in this decade. Towel Bar had been ripped off the wall and the holes filled with toilet paper. Coffeemaker did not heat. Had to share the room with critters left by a previous guest. Had been staying here for years but this will be my last visit!

Leisure Self

6/10

Pleasant

27 Dec 2025

carrie

All the Ice machines were broken, indoor pool was closed, no breakfast as offered.

Leisure Partner

6/10

Pleasant

20 Dec 2025

Amy

air filter in heating/air unit needed cleaned or changed.you could see the filth. no coffee or breakfast of any kind. ice machines were out of order. pool was closed because they were painting.

Leisure Partner

4/10

Poor

11 Dec 2025

David

Room had an odor of disinfectant and there was noise in the hall around 4:00 AM.

Leisure Self

8/10

Excellent

11 Dec 2025

Terrence

The place was clean. Staff was nice. Room was good. But the room heater air-conditioner sounded like a rock grinder. Hard to get a decent nights sleep, especially when thats why you are there. Was told that many of the units were aging out this way. So since its a known problem, i wont be staying at this location ever again.

6/10

Pleasant

08 Dec 2025

Claudia

It was a basic room for a good price. There was no breakfast. The website had said there was.

Leisure Family

10/10

Exceptional

02 Dec 2025

Beau

Staff is terrific

Business_and_leisure Family_with_children

8/10

Excellent

28 Nov 2025

Paul

It says it has breakfast but it doesn't they told me they stopped that's

8/10

Excellent

31 Oct 2025

Michael

Staff

6/10

Pleasant

29 Oct 2025

Bonita

Wonderful staff. Obviously the property is in difficult times with signs everywhere indicating that various items were not working or no longer offered. And being next to the Police Station certainly is of value to the hotel in that lonely place.

8/10

Excellent

28 Oct 2025

Kathryn

The young man at the front desk … very personable and helpful. The 1st room we checked in had a toilet that would not flush. He quickly moved us to a similar room and met us at the room to help us move our luggage. He went above and beyond. Thank you!

Friends_and_family Family

2/10

Poor

26 Oct 2025

Darby

The chlorine was stinking up the entire hotel. So we didnt even try it the one night we stayed. I had booked an entire week. We let the staff know we wanted our money back black mold in the shower bed hard as a rock. I will never go there again id rather camp out

2/10

Poor

26 Oct 2025

Ryan

We have stayed at this property multiple annually for EKU homecoming, the previous 2 years we stayed else where. Decided to come back to this property this year. Looks like the rooms have been let go, roaches, no breakfast, tub was dirty, staff was not friendly. And the drama on across the hall was ridiculous throughout the night, and staff did NOTHING about it. Sad to see this property decline. It’s always been a favorite location. To top it off when I checked out, FOUR employees behind the counter not one acknowledged my presence.

2/10

Poor

22 Oct 2025

Brooke

There was hair hanging from a he ceiling in the hallway. Floors were sticky in the room. Couch was falling apart. Paint was chipping off walls around window. Bar sink dirty. Window seals were busted. Room smelled of mold and hallway smelled of weed. Breakfast is not available at this location anymore but honestly even if it was I wouldn’t have eaten it for fear it would have been prepared in a dirty kitchen.

Friends_and_family Family

2/10

Poor

22 Oct 2025

Erika

Room was disgusting. Mold on wall by bed, stain on wall by bed, mold in shower. Ac cracked. Hair in bed. Metal hanging out of bed that was rusted

Friends

6/10

Pleasant

21 Oct 2025

Carrie

Housekeeper was helpful, other staff no help. Had to unlock fridge as it was squealing.

Leisure Family

6/10

Pleasant

20 Oct 2025

Teresa

Kind of smelled .. bought freebrees

Leisure Partner

2/10

Poor

19 Oct 2025

Erin

Nasty roach hotel

The room smelled , there was no remote for the tv . The bathroom was the size of a closet and to top it all off we found roaches in our room ! The staff acted like it was an everyday thing … that’s a health code violation! Not ok with roaches in our room .

Friends_and_family Family

2/10

Poor

19 Oct 2025

Joselin

When we got to our room it smelled of straight chlorine. I have to young kida that do not need ro smell that all night. Then we noticed crumbs and food all over the floor. The toilet paper was used (not a nee roll). We bought a suit as well with a pull out couch that had not been clean in years it seems. We to front desk and Dylan was the most kind person! He tried everything he could to help us! But he also could not provide more towles than the two in the room provided as he had no access. I was not the only one to ask this either. Again we booked for 4 people to stay and only 2 towels with no access to more. The towels we did have were stained with black something. The sheets had a red stain that looked like blood. We ended up checking out as a mom i could not allow my children in that enviornement. But again, Dylan at the front was awesome to speak to when he tried to help in every way possible.

Friends_and_family Family

4/10

Poor

19 Oct 2025

william

Bathroom had a bath tub leaky faucet, no water pressure for shower. Light did not work for shower and toliet. Everything else was alright but hotel needs updating.

Leisure Family

4/10

Poor

17 Oct 2025

Haley

A roach ran across my laptop. Stains on the bed skirt and blood on the sheets. Hadn’t been swept under bed.

Self

2/10

Poor

17 Oct 2025

Brittney

Filthy beware

The place was filthy. It looks cute in the photos but the room was dirty the sheets were dirty and everything was falling apart.

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

Sammy

It was good

Leisure Family_with_children

4/10

Poor

11 Oct 2025

Julie

The room was ok; comfortable and clean but the shower/tub was very date and dingy. The highway noise was VERY loud. There was no TV remote. The front desk associate was able to find one that worked. The elevator was sketchy. There is no ice maker on the 3rd floor and out of order on 1st and 2nd floor. There was no breakfast. When we left a women is sweatpants vaping outside thanked us for staying, apparently she was the desk clerk!

Leisure Family

4/10

Poor

09 Oct 2025

Leo

The room was in poor condition, marks on the doors, plastic baseboards coming unglued and peeling away from the wall. The AC/heater made a loudish noise that sounded like someone was plowing snow outside. Mattress was good, sheets were clean.
Staff was personable and helpful.

Leisure Self

2/10

Poor

05 Oct 2025

Wes

Female employee working counter, extremely rude. Not helpful at all! Room was in horrible shape. Place is an absolutely dump.

Business

4/10

Poor

03 Oct 2025

Susan

No remote for the TV, website said there was full hot breakfast but there was nothing, dirty floors, chipped and faded paint, pool was closed.

Leisure Family

4/10

Poor

28 Sep 2025

Jaime

Everything seemed like it would be good when we entered, the hotel but the pool was closed, the room only had two towels for four people, when we asked for more, they only had pool towels. The room was okay, the remote did not work for the TV, there were stains on the bed sheets and towels, and there was no hair dryer. The staff was always outside on a smoke break. And we were told when we got there that they no longer had their hot breakfast. The room was also had an adjoining room, but the door on our side did not lock, half the power outlets and lights did not work. It seemed like this hotel was being used as a home for many people. Not a good place to stay for a night or two.

Friends_and_family Family

4/10

Poor

26 Sep 2025

Lukas

Smelt like my uncle Andy’s truck. He’s a chain smoker.

4/10

Poor

25 Sep 2025

James

It would have been nice to have clean sheets without shoe prints all over them. The floor felt slippery and gross. We selected this hotel for the pool which the staff said had been out of service for several weeks.

Leisure Family_with_children

2/10

Poor

22 Sep 2025

Brittany

Didn’t even get to check in, front desk person checked two people before me in but couldn’t even get the system to work, never acknowledged me. The lobby was disgusting, windows were completely covered in finger prints. It was sweltering in the lobby, just very gross

Partner

10/10

Exceptional

22 Sep 2025

Thomas

Staff was very nice and helpfull

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Janet

I was very happy with the bed. Shower could use some work.