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TownePlace Suites Richmond
Richmond - KY · United States
Colby Taylor Dr 2018View location
9.4/10Excellent301 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.6/10 9.6
Condition9.6/10 9.6
Neighborhood9.2/10 9.2
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About TownePlace Suites Richmond
Enjoy a stay at the TownePlace Suites by Marriott Richmond, conveniently located in the business district, just a short drive from Richmond Centre Mall and the EKU Center for the Arts. This hotel offers complimentary hot breakfast daily, a 24-hour fitness center, free Wi-Fi, and barbecue grills.
Each of the 93 guestrooms features a fully equipped kitchen, LCD TV, and a comfortable workspace. For business travelers, there's a business center and meeting rooms available. Free self-parking is also provided. Nearby attractions include Alumni Coliseum and Eastern Kentucky University.
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When you stay at TownePlace Suites by Marriott Richmond in Richmond, you'll be in the business district, within a 15-minute walk of Cinemark At Richmond Centre and Richmond Centre Mall.
This hotel is 1.3 mi (2.1 km) from Richmond Peddler's Mall and 1.7 mi (2.7 km) from EKU Center for the Arts. Make yourself at home in one of the 93 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.
LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Richmond?
This hotel has 842 square feet (78 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
5:30 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 25
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
-
Minimal age
21
-
Optional fees
- Pet fee: USD 75.00 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Cinemark At Richmond Centre
0.8 km / 0.5 mi
Richmond Centre Mall
1 km / 0.6 mi
Richmond Peddler's Mall
2.1 km / 1.3 mi
EKU Center for the Arts
2.6 km / 1.6 mi
Alumni Coliseum
2.8 km / 1.8 mi
E.C. Million Park
3 km / 1.9 mi
Eastern Kentucky University
3 km / 1.9 mi
Hummel Planetarium
3.2 km / 2 mi
Irvine McDowell City Park
3.3 km / 2 mi
Richmond Area Arts Center
3.8 km / 2.3 mi
Baptist Health Richmond
4 km / 2.5 mi
Paradise Cove Aquatic Center
6.8 km / 4.2 mi
Lake Reba
7.4 km / 4.6 mi
Battle of Richmond Visitors Center
13.5 km / 8.4 mi
White Hall State Historic Site
15.8 km / 9.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 93
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired InternetExtra charge
- Wi-fi
- Valet parking
- Laundry service
- Hotel safe
- Lift access
- Newspapers
Show 13 more facilities & services
- Clothes dryer
- Grill/BBQ
- Restaurant
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- Breakfast
- Breakfast buffet
- Continental breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
SUITE ONE BEDROOM Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 31 m²DBL.KG
Room overview
Smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Wi-fi
- Hairdryer
- Desk
- Satellite TV
- Dishwasher
- Toiletries
- Direct dial telephone
- TV
- Kitchen
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
DOUBLE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Wi-fi
- Hairdryer
- Desk
- Satellite TV
- Dishwasher
- Toiletries
- Direct dial telephone
- TV
- Kitchen
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 57 m²SUI.2D
Room overview
Non-smoking room- Room size
- 57 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Shower
- Bathroom
Facilities with extra charge
- Ironing set
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
SUITE TWO DOUBLE BEDS
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 57 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Room amenities
- Centrally regulated air conditioning
- Shower
- Bathroom
Facilities with extra charge
- Ironing set
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Wi-fi
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 31 m²DBL.2Q
Room overview
Smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Wi-fi
- Toiletries
- Desk
- Satellite TV
- Dishwasher
- Hairdryer
- Direct dial telephone
- Kitchen
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
DOUBLE TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 31 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Shower
Facilities with extra charge
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Wi-fi
- Toiletries
- Desk
- Satellite TV
- Dishwasher
- Hairdryer
- Direct dial telephone
- Kitchen
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
SUITE TWO BEDROOMS Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 44 m²SUI.QN
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Kitchen
- TV
- Direct dial telephone
- Hairdryer
- Ironing set
- Centrally regulated air conditioning
- Wi-fi
Show all 16 amenities
- Toiletries
- Desk
- Satellite TV
- Tea and coffee making facilities
- Dishwasher
- Shower
- Bathroom
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
SUITE QUEEN SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Room amenities
- Fridge
- Kitchen
- TV
- Direct dial telephone
- Hairdryer
- Ironing set
- Centrally regulated air conditioning
- Wi-fi
- Toiletries
- Desk
- Satellite TV
- Tea and coffee making facilities
- Dishwasher
- Shower
- Bathroom
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTownePlace Suites Richmond
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about TownePlace Suites Richmond
100
reviews shown
Michele
Excellent room! Very clean and a lot of space. Very quiet and location is great!
Cynthia
Clean room, great staff
DENNIS
Clean.
Staff friendly, helpful and available.
Staff friendly, helpful and available.
Tracey
Nice stay. Great breakfast. Great location.walking distance to Texas Roadhouse. Our room was clean, cool. The tub facet fell off when try to start the shower. It was operational.
Bobbie
Staff very polite and helpful. Room very nice and clean, had kitchenette which we did not expect. Shower was great. Breakfast decent, met all our needs.
Noelle
They got us in after a failed attempt at another hotel we booked. They were nice and room had fridge which helped since we had food
Rhett
The rooms are always clean and the staff are always amazing!
Timothy
clean room,friendly service. breakfast bar was delicious!
Abdallah
Very good breakfast clean rooms
Meagan
The staff at this place are not friendly. Upon checking they would not allow me to use my Marriott member number since I used 3rd party. They were also rude no another friend of our who was checking in. That evening we went to the lobby where there was a few others watching the World Series. A group of us (5 people) came into the lobby was there for 5-10 minutes and other people started yelling because of a big play made. John at the front desk yelled “I’ve told you like 4 times to be quiet down here if you don’t stop I’m going to make you leave” I asked if he was speaking to us in our group and he said “yes all of you who I’ve told to be quite” I immediately went in defense and told him we just got down there and I would not be spoken to like a child. My kids who are with a football team have been respectful and quiet, haven’t been running the halls and were in the room resting we came down to watch the game not get yelled at. Another person went and asked for a beer and he told all of us we were cut off. We only had one drink. He was rude, disrespectful and we will not be back. I will leave a bad review on every site possible and I am pursuing a refund. Completely disrespectful.
Tina
Everything was great!
Leah
The check in process went well. Only stayed for one night passing through but room was equipped with a full kitchen. The room smelled a little musty and smoky. Bedroom was right next to interstate so very noisy at night. Could have been a little cleaner but overall good as we only stayed one night we werent too picky. Easy to get to and could walk to restaurants nearby. Pet friendly but could have more area to walk dogs to go potty.
Ruth
Lovely room. Very comfortable.
Dale
Very disappointed, room was small, layout was horrible, closet door would not open…scrapped the floor, shower fixture was loose, faucet was loose, TV on the wall between bed and shower wall in the walk way. Shower opened up right to the bed. Willing to pay more for a good experience…left after one night and went to a different, better hotel at a lower price.
Michael
This was our second week-long stay at this location, and we were a bit disappointed. Our room's A/C wasnt working in the July heat, and the staff just kinda shrugged and said \"A lot of them aren't.\" The coffee and the breakfast options are pretty good, the pool was a little green, and parking can get a little weird towards the weekend.
Lauren
N/A
Leah
This property was nice. We had multiple rooms that were being used. The room that had only a king bed with a couch was a little snug. All the rooms had kitchens. The 2 queen beds had good space with a dinning table but the 2 bedroom suite was the best. Everyone at the front desk was very welcoming and helpful. The showers did need a little updating but still worked fine. The hotel is close to all kinds of things. We were able to walk to Texas Roadhouse, Starbucks, and the bowling alley which has a cute little bar attached and lots of video games for kids. We were going to use the pool but it’s not heated so it was a little chilly for our liking. The breakfast was good and they had coffee prepared all day in the lobby. I would stay here again.
Rafel
Good stay.
Sherry
Loved my name on the tv
Roger W
Firm but clean
The bed was rather firm
Pamela
The room was appointed nicely. The front desk was very nice however the woman who checked us in was pretty scary looking with piercings and tattoos displayed provocatively. Not conducive to what I’d expect for Marriott.
Marcy
Safe was outstanding. Very kind and helpful.
Robert
Clean, safe and great breakfast.
Staff was pleasant and helpful.
Staff was pleasant and helpful.
Carol
A great place to stay on our family road trip down to Florida. Close to the I75, incredibly welcoming and friendly staff, fantastic room and great complimentary buffet breakfast. Will stay again for sure.
Andrei
Overall good place, bit overpriced.
Christa
Very nice room. Super clean. Very friendly staff
Everything about this hotel is great.. very clean! Staff is super friendly and helpful. Hotel is nice and modern. Only draw backs if I were to list any… the bed isn’t the most comfortable and the coffee isn’t stellar.
Sarah
The most overpriced hotel room i have ever paid for. 423$. But my kids team was staying there so I didn't want him to miss out on that.
Justin
I wouldn’t waste your money. 2/3 tvs didn’t work. AC didn’t work. A lot of stuff in the room was busted up. We rented the two bedroom suite and are extremely disappointed. This place has potential but needs TLC!
Erika
Excellent Customer Service
Front desk host was very friendly and accommodating!
Pat
Loved the kitchenette and the little Palmolive soap was a nice touch. Great pull out desks, chairs and little sofas. Very good use of space.
Joshua
Property was very clean. Breakfast was on point.
Tim
Nice spacious and clean room
James
Meh
Rhonda
Room crowded
James
Our first stay and we were so happy with the choice, we had a room with two Queen beds and well equipped kitchen area and a large bathroom. Room was very quiet and well maintained and clean. Our dog and us loved the amount of walking paths and grass in the surrounding area and will for sure COME BACK !, forgot to mention the abundance of restaurants around the hotel !
Beth
Very friendly and professional staff. Room was clean and tidy with amenities that made our stay extra comfortable.
Teri
Very clean. Friendly staff!
Ed
all great
Nick
The staff was friendly and the room was clean. The AC rattled and kept me from sleeping.
Patches
Wonderful
Extremely friendly staff, check-in offered menus of local delivery restaurants, even recommended a hibachi nearby. Room was clean and comfortable.
William
Was just an overnight stay on our way to our vacation destination. The desk clerk, Christian, was very friendly and helpful.
Angela
Great hotel!
David
Stay on the side opposite the interstate or it is VERY loud.
Julian
Clean and friendly but I unit was not working prop
The place was very clean and staff was very friendly room was spacious really well kept but it got cold that night and the unit in the room didn’t work I just felt with it Bc I was only there 1 night please get maintenance on that but overall all it was nice and when I come back to Richmond I’ll stay again
Verified traveler
Stopped due to a snow storm, and luckily got a room with short notice. Front desk manager was very kind and welcoming. Great service.
Paul
Not Impressed !
We had booked a king bed with a full oven, When we arrived after a 10 hr drive we were told that there were no king beds available only queen beds and we must have booked incorrectly I ten found our booking with a king bed specified, No apology no adjustment, They said it was hotels.coms fault Then they told u the oven were only in suites as additional 40bucks, There was only 1 luggage cart for the whole building, The tub faucet and shower head were so loose that they were ready to fall off the wall. There were no handrails in the shower a definite safety hazard
Verified traveler
Clean and comfortable.
Very friendly check-in/staff. Clean, convenient and comfortable enough. Beds were not as comfortable as other TPS locations I've stayed and shower spray was pretty stingy. Indoor pool was pretty cold (maybe ok for kids but cold for adults). Highway noise was noticeable. Works for a quick overnight stay. 8/10.
Matthew
Excellent hotel. Nice amenities, great room features like kitchen with stove/full refrigerator, and dishwasher with provided pots/pans. Nice outdoor fire pit (gas) was pleasant.
Jack
Good
Timothy
Handicap accessible room was perfect!
Sharon
Everything was just as booked. Staff was EXTREMELY courteous - the outdoor area is the BEST I have ever seen - could have used a little more parking - the hotel seems to be popular. But that is not a big deal to me. We will be staying there again
christy
Great
Excellent stay!
Tamara
Nice hotel, but...bugs!
Overall the hotel is decent. I considered using the pool then decided not to because it honestly looked dirty. I saw a gross big *ss bug in the bathroom. I thought it was a roach, but I couldn't swear to it as I wasn't close enough to catch it. I was pretty creeped out after that.
Lawrence
The cleanliness, especially in these times, is very important to me. Our room was very clean, the sheets were great, and the mattress was quality.
Thank you!
Thank you!
Suleiman
Everything was nice
ashok
Ok place
Verified traveler
My husband and I were very pleased with our stay at this property. We will book here going forward when visiting KY. Additionally, TownePlace Suites will be our first choice when booking hotel stays when we travel.
Verified traveler
These hotel was very clean at all times
Verified traveler
The staff was very friendly and helpful.
Verified traveler
Staff very friendly and helpful. Room was clean but we could hear every noise from upstairs room like a herd of elephants. Breakfast was good.
Verified traveler
Very lovely accommodations
Verified traveler
Fantastic experience
Verified traveler
The rooms were very roomy and clean and the staff was extremely helpful and friendly.
charles
Excellent hotel. It is like a miny apartment. Has a stove,dishwasher, and fridge. The room seems small because there is so much stuff in it, but has plenty of room for all your things. I also suggest trying the food at the sports bar/bowling alley across the street.
Verified traveler
A relatively new hotel. Everything is shiny and new. Friendly staff. Convenient parking. We enjoyed our stay.
Verified traveler
I like how it came with a kitchen, it felt more homie to us. Like an apartment feel. My daughters and niece really enjoyed it and the beds was comfortable. The only thing was at the end of our stay there was a bad ant problem in the second bedroom where my niece and daughters slept.
Verified traveler
Disappointing stay. Completely overpriced, there are much better values to be had elsewhere.
Verified traveler
New
Verified traveler
Staff was amazing, especially Tina. Great, quiet hotel with plenty of space.
Verified traveler
Enjoyed
Verified traveler
This is the first time I’ve had issues here, on my third stay. This room had no hot water, the shower head leaked and the charging port next to the bed did not work. I stayed in the second level, left side and this room was paper thin walls. Could hear everything happening around the outside of the room.
My two previous stays were very enjoyable.
My two previous stays were very enjoyable.
Verified traveler
Our room was very clean and attractive. Although it was not a very large room it had anything we might possibly need over the weekend. The bed was very comfortable. The staff was very friendly and personable. I loved Brook, the overnight staffer! The only downside was a very aggravating thermostat that we never did get figured out. No worries, Towneplace suites is a great stay!
Verified traveler
My favorite hotel in Richmond. The firepit outside is warming. Breakfast included hot and cold items. Room had a fridge, stove top, dishwasher, a toaster, and full fold out ironing board. The shower was great too! Love the bottom foot step area.
Only downsides: hot breakfast was limited compared to the Holiday Inn Express next door and the hard water. Soap did not come off right away.
Only downsides: hot breakfast was limited compared to the Holiday Inn Express next door and the hard water. Soap did not come off right away.
Verified traveler
Clean room, free breakfast, great kitchen area. Great location.
Verified traveler
Property was clean. Rooms were spacious with kitchenette and staff was efficient and friendly. Needed grab bar in shower for fall prevention. Very pleased overall
Verified traveler
Room was extremely clean, staff was knowledgeable and kind, check-in was smooth, outdoor patio area is a great addition! Did not use or look into other amenities that were offered.
Verified traveler
I liked they had 2 bedrooms and a pretty good size kitchen. Overall pretty good place. Friendly staff
Verified traveler
Very clean hotel! Friendly staff! The room was very spacious for the four of us.
Verified traveler
Suggestion
Very nice property.
The only suggestion I have is to replace the mattress on the heds, they seem to be a bit worn.
The only suggestion I have is to replace the mattress on the heds, they seem to be a bit worn.
Nathan
If you're in Richmond, KY, stay here.
Very clean, very nice suites, staff is amazing. I always stay at this hotel when traveling here for business, which is generally twice per month. This is the best place to stay in the area, in my opinion.
Verified traveler
Nice and clean property, everything was in proper place, nice tv, clean kitchen and supplies, I really recommended to everyone. ⭐️⭐️⭐️⭐️⭐️
Heather
I liked the convenience of the location. Close to everything.
Verified traveler
Clean, plenty of amenities, friendly staff. Will definitely stay here again.
Ron
The room was very spacious and the staff friendly.
Barbara
Nice place
This hotel was convenient and comfortable. We enjoyed our stay.
Nicole
Best. Hotel. EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The room was like an apartment! It was amazing!!!!!!!!!!!!! Microwave, stove, toaster, DISH WASHER, HUGE coffee pot, full size fridge, pots, pans, utensils, silverware...
It saved my family of 5 a fair amount of money by not going out to eat. We had a table to eat at and everything. SUPER impressed. There was 2 large grills outside, fire pit and a huge list of items we could have borrowed while we were staying there (blender, seasonings, kids games, etc).
It saved my family of 5 a fair amount of money by not going out to eat. We had a table to eat at and everything. SUPER impressed. There was 2 large grills outside, fire pit and a huge list of items we could have borrowed while we were staying there (blender, seasonings, kids games, etc).
Jamae
Love the kitchen and accessories available in the suite. Made cooking the much better option.
Kevin
Loved the rooms. Staff was so friendly
Marlena
Very nice rooms. Well priced. Had pretty good amenities and services.
Verified traveler
Tile Floors were dirty And carpet need to be vacuumed
Gary L
King Standard room is Small!!!
... dissapointed with the size of our room. We got a King size bed with a sofa bed for 3 people. Buyer beware. Do not attempt this. The sofa bed folded out taking up most of the room. Not even room to walk between the 2 beds, had to crawl over the bed!
Traci
Very clean and friendly staff. We will definitely stay here again.
Greg
Very clean. Outside grill area is great for cooking and mingling with our group.
Hi
It was nice very very very nice I don’t have anything else to say
Verified traveler
Room is too small.
Property was clean.
Front desk worker were not professional.
Thanks
Property was clean.
Front desk worker were not professional.
Thanks
Verified traveler
Easy access to I75 and numerous restaurants and gas stations. Always able to accommodate our request for a room close to exterior door for dog.
Verified traveler
Good stay
Very nice hotel. I loved the kitchenette and the large closet in the bathroom.
Verified traveler
User friendly patio. Clean room. I shouldn’t have to write more than this.
Paul
Full kitchen with appliances was a very nice touch. Comfortable king bed.
Spent one night while driving to Florida.
Would definitely stay here again.
Spent one night while driving to Florida.
Would definitely stay here again.
Dani
Very clean and amenities were fantastic. Loved that there was a small kitchen with everything you need right there. You can even borrow other appliances if you wanted. Staff was very friendly and check in was simple. Loved the pool and the fact it was super clean. The shower in our room wasn't working very well, but was okay. My only real conplaint is the beds were extra firm.
Location & surroundings
TownePlace Suites Richmond
Colby Taylor Dr 2018, Richmond, United States
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TownePlace Suites Richmond
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