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ZAZZ URBAN HO CHI MINH HOTEL

Ho Chi Minh City (Saigon) and South · Vietnam

28 Su Van Hanh Street, Ward 9, 1View location

9.0/10Excellent286 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood10.0/1010.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ZAZZ URBAN HO CHI MINH HOTEL

ZAZZ Urban Ho Chi Minh offers global travelers the ultimate address in the shape of 40 boutique hotel rooms.

Conveniently located in Ho Chi Minh's Chinatown district, guests enjoy urban-inspired accommodations and modern facilities, as well as easy access to the vibrant local scene, stunning attractions and the bustling downtown area. Our stylish boutique hotel in District 5 will welcome you after your day of work or culture.

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With a stay at Zazz Urban Ho Chi Minh Hotel in Ho Chi Minh City (An Dong), you'll be within a 5-minute drive of Ben Thanh Market and Pham Ngu Lao Street.

This hotel is 1.6 mi (2.5 km) from Bui Vien Walking Street and 2.4 mi (3.9 km) from Saigon Square. Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and bidets. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: VND 1000000.0 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:30 AM to 8:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately VND 180000 for adults and VND 180000 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

Nearby attractions

An Dong Market 0.4 km / 0.2 mi
Ho Thi Ky Flower Market 0.8 km / 0.5 mi
Hoa Binh Market 1.2 km / 0.8 mi
Medical University Hospital 1.3 km / 0.8 mi
University of Medicine and Pharmacy at Ho Chi Minh City 1.4 km / 0.9 mi
Thong Nhat Stadium 1.7 km / 1 mi
Cholon Mosque 1.7 km / 1 mi
Cho Ray Hospital 1.7 km / 1.1 mi
Thien Hau Pagoda 1.7 km / 1.1 mi
Nghia An Hoi Quan Pagoda 1.8 km / 1.1 mi
Phuoc An Hoi Quan Pagoda 1.9 km / 1.2 mi
Tu Du Hospital 2 km / 1.2 mi
Saigon Culinary Arts Centre 2 km / 1.2 mi
Museum of Traditional Vietnamese Medicine 2.2 km / 1.4 mi
Hoa Binh Theater 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2019
  • Total number of rooms: 40
  • Number of floors (main building): 12
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
Show 36 more facilities & services
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Gym
  • Luggage roomExtra charge
  • Electric kettle
  • Towels and bed linen
  • Café
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • Meeting room: 1
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Sun loungers
  • Parasols
  • Outdoor Rooftop Swimming Pool: 1
  • Breakfast
  • À la carte lunch
  • Deposit on arrival
  • Identification card at arrival
  • Flight information required
  • Non-smoking establishment
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO NON SMOKINGSTUDIO • NON SMOKINGSTU.NM

    Photos are not available for this room type.

    ZAZZ URBAN HO CHI MINH HOTEL

    STUDIO NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 18 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    ZAZZ URBAN HO CHI MINH HOTEL

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Children share the bed with parents
    • Shower
    • Hairdryer
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Bluetooth speaker
    • 220V power supply
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    ZAZZ URBAN HO CHI MINH HOTEL

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    ZAZZ URBAN HO CHI MINH HOTEL

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    ZAZZ URBAN HO CHI MINH HOTEL

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-7

    Photos are not available for this room type.

    ZAZZ URBAN HO CHI MINH HOTEL

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    ZAZZ URBAN HO CHI MINH HOTEL

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 25 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable7 photos

    ZAZZ URBAN HO CHI MINH HOTEL

    Double or Twin DELUXE

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
    • Electric Kettle: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    ZAZZ URBAN HO CHI MINH HOTEL

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    ZAZZ URBAN HO CHI MINH HOTEL

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    ZAZZ URBAN HO CHI MINH HOTEL

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 20 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable5 photos

    ZAZZ URBAN HO CHI MINH HOTEL

    Double or Twin STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Mini fridge
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • Hairdryer
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    ZAZZ URBAN HO CHI MINH HOTEL

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    ZAZZ URBAN HO CHI MINH HOTEL

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ZAZZ URBAN HO CHI MINH HOTEL

9.0
Excellent
286 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
10.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
nhi
all the above
10/10
Exceptional
04 Jul 2026
Matthew
Nice clean room. Quiet. Bathroom is clean, a little small, but perfectly suited for one person. Shower is excellent: hot and powerful. Location is good; busy road, but not chaotic, and easy to get to main areas of HCMC. They do require a deposit on check-in, either by local QR/bank transfer or cash, no cards accepted.
Self
10/10
Exceptional
25 Jun 2026
To Phuong Dinh
My second time staying at Zazz Hotel, location is great & staff always so helpful.

The breakfast section is small but fulfilling from bread salad cooked food to dessert & fruit.

Plus point that they have changed the amenities to be more environment friendly that really impressive for a small scale hotel in district 5.

Will definitely stay again on my next trip
Family_with_children
8/10
Excellent
21 Jun 2026
Amber
I had a wonderful stay at Zazz Urban Hotel in Ho Chi Minh City. The hotel is exceptionally clean, and my room was spotless throughout my stay. The staff were always polite, professional, and friendly, making me feel very welcome from check-in to check-out.
The only small suggestion I have is that the bathroom could use additional lighting around the vanity area to make makeup application easier and improve visibility when using the mirror.
Other than that, I honestly cannot find anything to complain about. The hotel feels very safe, clean, and well-maintained, and the pricing is extremely reasonable for the quality of service provided.
I highly recommend Zazz Urban Hotel to anyone visiting Vietnam. If you're looking for a comfortable, safe, and affordable place to stay in Ho Chi Minh City, this hotel is definitely worth trying.
Family_with_children
10/10
Exceptional
13 Jun 2026
Michael
We had a wonderful stay at this hotel and would highly recommend it. From the moment we arrived, We were warmly welcomed by the manager (Eric) with refreshments. He went above and beyond to ensure our stay was comfortable and enjoyable, even providing complimentary breakfast, which was greatly appreciated.

The hotel was clean, comfortable, and well-maintained, also staff were friendly and professional throughout my visit. We look forward to staying here again in the future.
Partner
8/10
Excellent
11 Jun 2026
Cuong
Room is a
10/10
Exceptional
19 May 2026
Tyler
Strong air conditioning, solid breakfast, very clean, and great location!
Self
10/10
Exceptional
03 May 2026
Philip F
Staffs are super helpful and friendly. Rooms are clean. No complaints.
Family
10/10
Exceptional
21 Apr 2026
My Yen
Yes
Family
10/10
Exceptional
21 Apr 2026
My Yen
Yes
Family
10/10
Exceptional
16 Apr 2026
MARTINE
Everything was perfect. We had the Best breakfast ever (brunch) of all our trio in Vietnam.
Friends
2/10
Poor
24 Mar 2026
Judy
Avoid this place if you value cleanliness and service. Our room was never serviced during our entire stay, and we had to beg for basic amenities like toilet paper and towels. Easily the worst stay I’ve ever had. Save your money and go elsewhere.
Family
8/10
Excellent
21 Mar 2026
Julie
Clean and staff services were good
Friends_and_family Family
10/10
Exceptional
02 Mar 2026
Dan
Clean, good staff
10/10
Exceptional
23 Feb 2026
Nhung
Great accommodations, very friendly staff, and excellent overall value.
Friends_and_family Family
8/10
Excellent
13 Feb 2026
Linda
Room was clean & service was good.
Leisure Partner
10/10
Exceptional
08 Feb 2026
Marcel
Good
10/10
Exceptional
29 Dec 2025
Sharon
Great breakfast and nice clean rooms.
8/10
Excellent
26 Dec 2025
Connie
The room was clean. The only thing I would like to provide more for the bathroom tissues, because I was afraid every day I would not have enough to use before the daily cleaning. The breakfast was very good. My husband and I really enjoyed each time of our breakfast. Every staff was very friendly and helpful. Although we had language barriers, but they would try to help you the best. We really appreciated their services. The only awkward was the bathroom door, because one needs to close the door before you can use the sink. I was not sure if only to the type of rooms I booked. If that could be improved for the door position in the future, that would be very great. The location was very convenient, and there were a lot of walkable eateries around.
10/10
Exceptional
16 Dec 2025
danile
Helpful staff, room is very clean.
10/10
Exceptional
08 Dec 2025
nickolas
Clean and good service.
10/10
Exceptional
24 Nov 2025
Mladen
Nice staff
Leisure Partner
10/10
Exceptional
24 Nov 2025
Chris
Staffs are super nice and hospitable.
10/10
Exceptional
20 Nov 2025
Corey
All of the above. Never been disappointed every time I stayed at Zazz
Leisure
10/10
Exceptional
26 Oct 2025
Kent
Breakfast was delicious, staff were helpful
Leisure Family
10/10
Exceptional
23 Oct 2025
Minh
Friendly staffs.
Friends_and_family Friends
10/10
Exceptional
01 Oct 2025
Kiet
Gym is ok. Room is clean
Leisure
10/10
Exceptional
24 Sep 2025
Hoa
Love this place…. Every time we go to Vietnam we would stay here… price is good and very clean. Staff is super helpful and friendly.
Leisure
6/10
Pleasant
15 Sep 2025
Marcel
The staff was sometimes helpful and sometimes not
Business_and_leisure Partner
8/10
Excellent
29 Aug 2025
Phillip
Clean, friendly staffs, close to chinatown
Partner
10/10
Exceptional
22 Jun 2025
julie
Very clean modern and compact . Rooftop bar closed for low season . Staff very amenable
10/10
Exceptional
20 Jun 2025
Danielle
Very comfort bed, clean room. Close to Chinatown and convenient to central district.

Will stay again ✌️
Leisure
10/10
Exceptional
04 Jun 2025
Warren
Great value and easy reach of many parts of the Cholon area of HCMC. Breakfast was very tasty and high quality. Rooms can be a bit on the small side and not a lot of room for putting away clothes and luggage but we managed. Bathroom was small but efficient and got the job done. I noticed a slightly smoky smell coming out of the AC / air vents for part of the evening but it wasn’t too bad at least for me. Could be an issue for some more sensitive.
Leisure Family
10/10
Exceptional
21 May 2025
MICHELLE
Great service and location.
Leisure Family
10/10
Exceptional
15 May 2025
Van
Helpful and friendly staff….great location for shopping and eating local cuisine.
Leisure Friends
10/10
Exceptional
12 May 2025
kim T
Very nice
Friends_and_family Friends
10/10
Exceptional
27 Apr 2025
ALEX
Nice view excellent service.
10/10
Exceptional
22 Apr 2025
sam
Comfortable stay at zazz it was quiet but bumped out that the rooftop bar was not open and closed for maintenance.
Leisure Partner
10/10
Exceptional
19 Apr 2025
James
Quiet, safe and clean hotel. Roof top pool. Rooftop bar closed during our stay. 7-11 and Familymart on he same block. Coffeeshop options also close.
Leisure Partner
8/10
Excellent
07 Apr 2025
HARRY
Like : cleanness , room still look new, and breakfast.
Dislike: 2 twin beds in my room are a little bit sunk.
Business_and_leisure
10/10
Exceptional
07 Apr 2025
Thao
N/A
Leisure Family
8/10
Excellent
06 Apr 2025
Ben
Nice and clean place, staff is very courtesy and helpful. Would give 5 stars except no windows view.

Leisure Partner
10/10
Exceptional
31 Mar 2025
Jane
Good location, very convenient just opposite the an dong market, staffs are friendly& helpful.
Leisure Friends
8/10
Excellent
27 Mar 2025
Verified traveler
I stay there for three days..the bed is nice and comfortable..my friends was staying there for 7 days and I was about to visit my friends until the lady reception asking me my passport and why you going up??I am just going to visit my friends..I was like why I have to give my passport when I was there three days ago..that is so weird.
Self
2/10
Poor
25 Mar 2025
Quan
AVOID STAYING HERE. I stayed here early March and a couple days before we checked out, money was missing from the safe. Our safe code stopped working the day before we checked out, we thought it glitched. We asked for housekeeping the day before. When we asked the staff to open the safe for us, we realized the money we left in there was missing. Hotel staff and manager denied any involvement and lied to us that they had video footage of the housekeeper cleaning our room with the door open and that the safe was never touched. After calling the police and demanding they showed us the footage, it was revealed that the room door was closed the entire time, and you couldn’t see the housekeeper or the safe at all. I’m pretty sure everyone was in on it. Normally I would not keep valuables in the safe but I felt I could trust this establishment and unfortunately they proved me wrong. We had such a great time here initially and even overlooked the ant problem (there are ALOT of ants here) but this left a sour taste in our mouth and we would never come back, or could recommend this place to anyone.
Leisure Family
10/10
Exceptional
22 Mar 2025
Hoa
Great place for a good price
Leisure Family_with_children
10/10
Exceptional
22 Mar 2025
Hoa
Staff are friendly, super clean and very cheap. Walking distance to lots of places
Leisure Family_with_children
10/10
Exceptional
22 Mar 2025
Sing
Nice property. Good breakfast, albeit small selection. Convenient. Room small as expected. Will stay again.
10/10
Exceptional
15 Mar 2025
Donald
Excellent value for the price in this area
Leisure Friends
6/10
Pleasant
11 Mar 2025
Donald
Convenience location, but the rooms are way too small for my liking
Leisure Friends
10/10
Exceptional
04 Mar 2025
LE
Clean hotel with modern facilities. Good range of breakfast options, with rotating daily menu. Friendly and helpful staff, including front door security team members. Well positioned between the city and chinatown areas.
Leisure Family
8/10
Excellent
20 Feb 2025
Luan
Took
Leisure Self
10/10
Exceptional
01 Feb 2025
Anh Tuan
Staff were really nice and helpful and the place is really clean
Leisure Partner
10/10
Exceptional
23 Jan 2025
varanda

Great for business traveler, central

Had a great two night stay at the zazz. Great location and the staff was great. Very central for me to get around the things i wanted to see in Saigon
Partner
6/10
Pleasant
19 Jan 2025
KIM
The toilet is too small and breakfast should include with the booking ..
10/10
Exceptional
08 Jan 2025
Calvin
Awesome room and bed. Very clean and updated. Had the best shower in my SE Asia journey. Breakfast was excellent and sometimes we over ate because it was so good. Has a nice roof top pool. I will definitely recommend.
Leisure Partner
8/10
Excellent
05 Jan 2025
Gaston
All ok
Leisure Partner
8/10
Excellent
05 Jan 2025
Gaston
All ok
Leisure Partner
8/10
Excellent
05 Jan 2025
Ai-Minh

Si bien entretenue, très bien!

Nous étions en couple à cet hôtel, du 2 janvier au 5 janvier 2025.

L’hôtel est très bien, selon moi et je lui donne une note de 8.5/10.

Je voyage beaucoup…

L’hôtel est très neuf lors de notre séjour.

J’ai bien aimé la propreté du premier étage et du 8ième où nous étions.

Les chambres sont situées du 3ième au 8ième.

Mon court séjour ne m’a pas permis de profiter du 9ième étage où se trouve la piscine.

Les jeunes gens à l’accueil sont sympathiques et surtout comprennent un peu l’anglais.


Fiona nous salue toujours chaque fois qu’on la croise. C’est elle qui nous a accueillis à notre arrivée et cela m’a donné déjà une bonne impression du service, que je trouve très bien!!!

La chambre est petite mais assez confortable. Le lit est vraiment confortable.
Les draps sentent bon comme dans les hôtels bien cotés à Montréal.

La salle de bain ne peut pas être plus propre qu’à la maison.

Quoique exigüe. La porte de la salle de bain ne se ferme pas et vous rentre entre les jambes quand vous êtes assis sur le trône.😉


Dans la chambre, je suis surprise qu’elle soit équipée : boite de mouchoirs, qu’on trouve jamais dans les autres hôtels asiatiques et enfin assez de papier de toilette, du savon pour les mains, shampoing et gel pour la douche, sentant bon comme à la maison.

Et une bonne surprise: un coffre-fort et un air climatisé silencieux!!!


Par contre, j’ai eu des nuits blanches, car l’insonorisation de la chambre est nulle, comme tous les hôtels en Asie!!!!
Partner
10/10
Exceptional
04 Jan 2025
Anson
I arrived the hotel 3 hours early before check in time and with an upset stomach, the hotel has tried to put me into a room earlier with my poor condition, they even upgraded me to a higher floor! Very much appreciated and shall be back .
Self
10/10
Exceptional
26 Dec 2024
Gary
Rooms are very nice and modern. Breakfast was not alot of choices, but they definitely made up for that with some delicious selections each day.
Leisure Self
10/10
Exceptional
18 Dec 2024
phong
clean and staff friendly
Business_and_leisure Family
10/10
Exceptional
13 Dec 2024
Celine
It is not my first time I book this hotel and I am never disappointed.

The room is great and brings a nice relaxing atmosphere everytime I come into my room.

Staff is nice too, willing to help.

I had the breakfast this time and it was ok. I would still recommend you go outside to try the actual local food!

Just a reminder to prepare cash for the deposit (500k or 1M VND).

Other than that, i highly recommend this hotel!
Leisure Self
8/10
Excellent
08 Dec 2024
Chun-Lin
Good location. Room size is small but you get what you pay for.
Leisure Family
10/10
Exceptional
29 Nov 2024
phong
Great service
8/10
Excellent
26 Nov 2024
Kelvin
The hotel is close to the airport with easy access to shopping, dining and transportation. The breakfast is great and staff is friendly. The only suggestion I would have is add coin-operated laundry.
Leisure Friends
10/10
Exceptional
18 Nov 2024
Peter
The hotel is located in a convenient area with lots of dining options. Staff are friendly and courteous. Although the rooms are a little tight but then, I wanted a king size bed.
Leisure Friends
10/10
Exceptional
13 Nov 2024
Thi Dinh

Helpful people

The reception was great, they called car for me to my home town , changed SIM card, downloaded app. Made my trip convenient & happy
Friends_and_family Family
10/10
Exceptional
04 Nov 2024
Tim
The staff is amazing! Very helpful.
Leisure Self
10/10
Exceptional
31 Oct 2024
Tim
Very friendly and attentive staff. Great location with lots of food options around.
10/10
Exceptional
25 Oct 2024
Calvin
Poor is very dirty and carpet
Leisure Friends
6/10
Pleasant
08 Oct 2024
Steven
Ok.
8/10
Excellent
04 Oct 2024
Christine
Cleanliness, walkable to shopping center, good customer service.
Leisure Family
8/10
Excellent
04 Oct 2024
Christine
Cleanliness, good customer service, everything was ok, no complaints.
Leisure Family
8/10
Excellent
03 Oct 2024
Danny
Very helpful staff when something not working.
Leisure Family
10/10
Exceptional
15 Sep 2024
Vinhky
Very good 👍 👏 👌 😀
Leisure Family_with_children
10/10
Exceptional
09 Sep 2024
CUONG
great area with great service
Leisure Partner
8/10
Excellent
23 Aug 2024
Suen
Though this hotel is not a big hotel, building condition is good. Staff are nice and helpful. However, the dinning area for breakfast on the ground floor is so small and the meal variety is quite limited. Walking to the Cholon centre takes a bit time while the An Dong Market is just next door where you can dine and can buy something you may need.
10/10
Exceptional
30 Jul 2024
Austin
loved my stay
Business_and_leisure Self
10/10
Exceptional
22 Jul 2024
Austin
Very nice
Leisure
8/10
Excellent
01 Jul 2024
Theodore
The communication was quite difficult as very little english spoken by staff
Leisure Partner
10/10
Exceptional
20 Jun 2024
Vincent
Rooms a bit small but generally all good
10/10
Exceptional
19 May 2024
Christopher
Very beautiful atmosphere with all the plants on the walls. Staff very nice and helpful. Unfortunately the roof top bar was closed for renovation. I would also suggest more seasoning for the noodle soup but still good.
Leisure Partner
10/10
Exceptional
07 May 2024
Thinhminh
Great service
Friends_and_family Family
10/10
Exceptional
26 Apr 2024
MELODY MAX
Great
Leisure Partner
10/10
Exceptional
10 Apr 2024
Roger
Hotel is very clean. breakfast is very delicious and different kinds
Friends_and_family Family
10/10
Exceptional
08 Mar 2024
Peter
Good and reasonable price
Business_and_leisure Self
10/10
Exceptional
01 Mar 2024
Joshua
Great hotel. Great hospitality.
Leisure Self
2/10
Poor
22 Feb 2024
Phuong

Not happy 😌

Not good,we had stayed 4 night all the time were no hot water no internet to watch TV
Partner
10/10
Exceptional
07 Jan 2024
Lily
Easy to shopping, eating and commuting
Leisure Family
8/10
Excellent
07 Jan 2024
Jeffrey
Limited spots to have a sit down meal, althpugh lots of cafe spots. Transport to district 1 is easy and cheap with grab.
Leisure Self
10/10
Exceptional
29 Dec 2023
Mavis
Very good
10/10
Exceptional
13 Dec 2023
Mavis
Good
Leisure Friends
4/10
Poor
12 Dec 2023
KimDiep
The room is very small can't walk around after the luggages. Not worth $43/night without breakfast.
The staff is unprofessional the bell boy wore shorts!
Leisure Family
10/10
Exceptional
04 Dec 2023
Mavis
Really good
Leisure Friends
10/10
Exceptional
12 Nov 2023
Steven

Stayed for 13 nights

Location is right near An Dong Markets and there a few decent local restaurants near by. There are also gold jewellers nearby that you can exchange your money at. Area felt relatively safe and there were no safety concerns during our stay.

The staff including security guards were really friendly and accommodating to our needs and requests. Most of the staff are able to speak English.

They do daily breakfast for a small fee held near their reception on ground floor. The gym is quite small and the pool didn’t look like it had been cleaned for a while when I went to have a look. Otherwise was happy with our stay for the 13 nights.
Friends_and_family Family
2/10
Poor
26 Oct 2023
Daniel
Will never come back, will provide honest truthful reviews later after we go back to US.
Never come back this hotel again.
Staffs including the manager are really unprofessional.
Leisure
8/10
Excellent
24 Oct 2023
Hue
The hotel and room are small, but the hospitality, the food (breakfast), and the cleanliness are excellent.
It was a memorable experience for me. Just loved everyone on the staff. They were simply just great.
Thank you!!!
Leisure Self
10/10
Exceptional
20 Oct 2023
PhuongThao
Clean and modern accommodations with ample dining options in walking distance
Business Self
10/10
Exceptional
07 Sep 2023
Sarah
The property was very clean. The room was large. The facilities were great. The staff were excellent!
Leisure Family

Location & surroundings

ZAZZ URBAN HO CHI MINH HOTEL
28 Su Van Hanh Street, Ward 9, 1, Ho Chi Minh City, Vietnam

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ZAZZ URBAN HO CHI MINH HOTEL

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