Name: Equatorial Ho Chi Minh City
Address: Tran Binh Trong Street, Dist 5, 242 11, Ho Chi Minh City, 700000, VN

10/10

Exceptional

19 Jul 2026

JOHNNY

Great stay and beautiful hotel

10/10

Exceptional

18 Jul 2026

Han

This hotel is very family friendly, and the staff are exceptionally kind, welcoming, and professional. I would definitely stay here again and highly recommend it to others. The breakfast is especially excellent, with a great variety and delicious food

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

James

Amazing hotel, very friendly staff , great breakfast buffet, swim up pool bar.

Family_with_children

10/10

Exceptional

09 Jul 2026

Dinh

Very nice and clean.

Family

10/10

Exceptional

21 Jun 2026

Minh

Excellent clean and service

Friends_and_family Friends

8/10

Excellent

20 Jun 2026

LoiLoi

Good in general

Partner

10/10

Exceptional

03 Jun 2026

Hong Du

My parents had a lovely stay at the Equatorial hotel. The room was clean, large and comfortable. Hotel location avoids the chaos of Q1 while is close to all attractions and great food options. The staff is friendly and attentive. Will book our stays again when we visit the city.

10/10

Exceptional

09 May 2026

Francisco

It was a real quick stay for we had to catch an early flight for our next leg of our trip. Nevertheless it

10/10

Exceptional

03 Apr 2026

Moksha

Very convenient location with free shuttle bus. Easy access for Grab. Extensive breakfast buffet. Rooms clean and spacious. Relaxing outdoor pool. Can’t fault it!

Family

10/10

Exceptional

29 Mar 2026

Ken

Hotel is clean staff is very helpful and nice

Partner

10/10

Exceptional

21 Mar 2026

Pierre Naider

The staff welcome you as if you were coming to their home, like Long time friends and family members. I could experience the Vietnamese hospitality first hand in this hotel.
The hotel is central and is nearby a beautiful urban park as I enjoy working and feeling the city vibe.

Self

10/10

Exceptional

20 Mar 2026

chi Dai bi

Tayce counter and other are friendly and very professional

Will plan for stay next trip.

Family

10/10

Exceptional

26 Feb 2026

Ruby

The place was very clean and well kept, we specifically looked for hotels where there’s a gym. Having access to the Equinox gyms — they’re big, clean, and the huge pool was such a nice bonus. Trayce and the staff were also very accommodating in communications with us throughout our time - making sure we have proper hydration, towels, and any amenities that we may have forgotten. It really made our stay that much more comfortable and enjoyable. We definitely look forward to staying at everyone at equatorial again!

Family

10/10

Exceptional

08 Feb 2026

Hoang

Wonderful

Business Self

10/10

Exceptional

15 Jan 2026

Kim

Rooms was spotless. Staff are very accomodating and welcoming to all guests staying at the hotels. What’s even better is that for anyone who is staying at this accomodation, you can directly get 20% on all grab rides.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

rishu

Very good property

Business Friends

10/10

Exceptional

14 Dec 2025

Frida Marina

Staff, cleaniness and spacious room, confortable bed, delicious breakfast.

2/10

Poor

11 Dec 2025

Abbas

This hotel claims to be a five-star property, but the only aspect that reflects that rating is the price. We stayed here for three nights and were shocked by the condition and cleanliness of the bathroom.
1.There was no hot water at first, and even after notifying the staff, it was only lukewarm.
2.The shower base and bathtub were surrounded by mold and dirt under the caulking.
3.The tile joints in the shower area were completely black and filthy.
4.The bathroom floor was covered with stains, dirt, and shoe scuffs.

The breakfast buffet was also disappointing compared to other five-star hotels in Vietnam.

Additionally, the hotel is located in a very poor neighborhood, on a street filled with used and salvaged motorcycle parts.

Overall, this hotel seems suitable only for tour groups who have no choice in selecting their accommodation.

If you’d like a stronger, softer, or more formal tone, I can adjust it!

Leisure Family

8/10

Excellent

07 Dec 2025

Nasser

Not a great location

Leisure Friends

10/10

Exceptional

06 Dec 2025

Hsin-Cheng

My Premier Room was spacious, bright, and thoughtfully designed, with good amenities. Housekeeping provided two bottles of water each day, which was a nice touch. All the staff were incredibly friendly and made the stay feel genuinely welcoming.

Business Self

2/10

Poor

05 Dec 2025

Kenneth

Room nice, staff OK, helpful. Just no open restaurant past 9, bar/lobby lounge closed at 10. It’s a tour group hotel not fit for regular traveler. I made a mistake booking here. It’s in the middle of a residential old neighborhood as well. Nothing to walk to or see or do after 9 PM.

Business Self

10/10

Exceptional

29 Aug 2025

Milkyas

excellent service and friendly people

4/10

Poor

03 Aug 2025

David

Too many tourists

I'm not trying to be racist or put down anybody from a different country, but the number of Chinese with their poor behavior just killed everything positive about this hotel. I stayed on the non-smoking floor, and the smell of smoke was so bad that it might have been a smoking floor. I'm sure the staff can smell it, but they didn't do a thing about it during my 4 nights there.
Had to call the front desk as I could hear these Chinese people yelling and screaming across the hallway with their doors open. Yet it took them an extra 15 minutes to even send anybody.
Next time I'm staying at the Nikko Hotel about 5 minutes away. If you have no other choice, make sure to ask if there are any Chinese tour groups nearby when checking in. Sorry to say, but they'll ruin everything good about the hotel and your stay.

Business

10/10

Exceptional

22 Jul 2025

Mosese

A+++ from all the staff. Everyone was helpful and friendly. Great location in District 1. Facilities was clean and maintained. Thank you Tayce and team when I come back to Saigon I will stay here again 100% :)

Leisure Self

10/10

Exceptional

02 Jul 2025

Verified traveler

Amazing staff and a very pleasant stay!

6/10

Pleasant

16 Mar 2025

Verified traveler

Do Not Recommend this hotel

Stains on pillow, bed was very soft and sunken in, aircon not cold, balcony was dirty . Overall not a good experience and unpleasant stay.

Friends_and_family Friends

6/10

Pleasant

02 Jan 2025

nicole

Buffet breakfast was mostly Indian food, catered to Indian guests. Service was mediocre. Non smoking hotel but it’s obvious the floor we stayed in smelled of cigarettes and as soon as we exit the hotel it smelled of cigarettes. We will not return

Leisure Family

10/10

Exceptional

02 Jan 2025

Siddharth

good hotel, great staff.

We had a great stay at the Equatorial. We had kids also and the staff was friendly and helpful (sadly this is not the norm at all 5-star properties in Vietnam, so it was a nice experience). The pool is great, I would recommend a room by the pool. The food was also very food (slightly pricy compared to alternatives, but comparable). I would recommend this hotel as great option for visiting HCMC.

Friends_and_family Family

6/10

Pleasant

28 Dec 2024

nicole

Staff was helpful and friendly. Breakfast buffet food was mediocre at best. Staff clears food immediately as breakfast ends. Few minutes late and no food for you. It’s a crime to have bad coffee in VN, capital of amazing coffee. Somehow this hotel manages to do this. Non smoking hotel but people still smoke. I had to complain twice about cigarette smell as soon as I left my room.

Leisure Family

8/10

Excellent

02 Nov 2024

Sasha

Very nice staff. Extremely helpful and polite. The room was clean and tidy. A nice balcony overlooking the city. The washing service was too expensive so I was disappointed with that. The washing was more than my clothes were worth. I should have checked so I do except that but was not expecting those prices. The pool area is lovely. Bar good service

Leisure Self

8/10

Excellent

23 Aug 2024

Thi Hai Yen

Hotel is nice and clean

Business_and_leisure Family

10/10

Exceptional

23 May 2024

lim

One of the earliest Premium Hotel in HO CHI MINH ,

if the old timers to travel to ho chi minh will know equatorial is one of the oldest premium hotel chain in ho chi minh , lke the new world in d1 . now that ho chi minh is pampered with variety of hotels . despite their standard are like before . ten years ago

Business

8/10

Excellent

20 May 2024

Tom

Nice

8/10

Excellent

17 May 2024

Tom

Very good

8/10

Excellent

05 Apr 2024

Siu Tong

Nothing

8/10

Excellent

30 Mar 2024

Kristina

I booked 2 rooms for 4 person , there should be arrangement to have both next or near by each other since my great aunt is 88 yrs old and have difficulty in walking. It’s long debate during the checkin !! The front desk lady kept insisted that No available rooms that could be arranged nearby. After almost an hour finally I did get what I asked for. The experience was Horrible. I stayed in Equatorial Hotel since 2014 whenever I visit VN .ot never experienced like this.
All other services are excellent. Staffs are professional and friendly most times. The bathroom towels needed to replace with newer towels , they were overused. Thanks

Business_and_leisure Family

4/10

Poor

25 Mar 2024

Kristina

Front desk staffs needed to retraining for good customer service.

Business Family

2/10

Poor

29 Feb 2024

Kelvin

I asked for glass of wine for room svc. More than 30 min then arrrived. After 2 calls. Operator can still apologize she forgot to pass the order after 1st call.

Next morning ask for iron and board, after 3 calls and 30min then deliver. I was late for my meeting

Room.626

Business Self

10/10

Exceptional

16 Jan 2024

Mike

Great location, great value, would stay again

Leisure Family

8/10

Excellent

14 Jan 2024

LIM

Nice hotel!

Good service, well maintained and comfortable hotel. The only thing I feel that the hotel should do is to upgrade the wardrobe closet which is dated. Do not mind staying again in the future.

Business

10/10

Exceptional

02 Jan 2024

Pankaj

Overall stay was very good except the checkin as it took us 60 mins may be it was one of the bad days due to evening rush suddenly came. Rooms are good, breakfast is good, room service take some time to deliver the food. Location is good and staff is helpful. Casino inside the hotel so best option to exchange money is to do inside casino.

Friends_and_family Family

10/10

Exceptional

01 Jan 2024

Donald

Very good breakfast buffet…only problem is the food can be kind of tasteless. If you are going to make chicken curry…make chicken curry.mm

Business Family

8/10

Excellent

01 Jan 2024

Sue

A nice hotel let down a little by the unsafe surroundings.

Also, restaurant has limited western food dishes and only fruit for deserts. I did not enjoy the menu at all.

Every time I rang for a smoothie drink..they tell me they can’t make it. A pity.

Leisure Self

10/10

Exceptional

23 Sep 2023

Preetam

The hotel is beautiful, so clean, staff so helpful they cant do enough for you. The food (i am vegan) is so delicious. The hotel is a short taxi ride to all the main tourist landmarks. I love this hotel, the staff are the most attentive, kind and genuinely want to make your stay lovely. PLus they have a great outdoor pool !

Leisure Partner

10/10

Exceptional

05 Jul 2023

Nhi

The staffs very very helpful and super friendly.
I decided to stay with this hotel again 2 more nights

Leisure Family

10/10

Exceptional

05 Jul 2023

Douglas

The staffs are friendly and very helpful.

8/10

Excellent

15 Jun 2023

Thanh M

Laundry service is not available 24hrs

Leisure Family

10/10

Exceptional

08 May 2023

loi

Very good

Leisure Family

10/10

Exceptional

08 May 2023

Jimmy

Fantastic hotel to stay. Highly recommended

Leisure Partner

10/10

Exceptional

21 Apr 2023

Verified traveler

Satisfied !!

I had time to stay nicely. have satisfied basically.
*Check-In & Check-Out was speedy !
*I was presentd red wine by the promotion of Hotels.com.
*Hotel's restaurant was good.
*Breakfast was good, too.
*Staffs were kind & polite.
*I wanted them prepare the menu of room service from the beginning.

I will use here again.

Business

10/10

Exceptional

10 Mar 2023

Lawrence

Stay 2 nites for business. Clean and functional hotel. Good breakfast spread, comfortable bed and all basic amenities in the room are complete.

Business Self

8/10

Excellent

09 Mar 2023

Eileen

I stayed 2 nights. I read some of the other reviews and they got fruit juice upon arrival, turndown service with chocolates. I got none of that. The room was decent, a bit old but functional. The breakfast buffet was terrible. The orange juice was brown and tasted awful. The rice congee was too thick and full of lumps. They had a poor selection of fruits - no watermelon. The only thing that was really excellent was the gym and swimming pool. And the staff was helpful. Not sure I’d stay again.

Leisure Self

10/10

Exceptional

21 Feb 2023

TERENCE

Best value in HCMC.
Great staff
Perfect facilities
Terrifically large rooms
Pool area outstanding
Food very good

Leisure Partner

10/10

Exceptional

02 Jan 2023

ALLA KESAVA

All is well. Worth of the stay. Value for money. Highly recommended for Leisure and Business

Leisure Family

8/10

Excellent

26 Dec 2022

james

Nice staff..very friendly. Not a 5 star place..but decent..nearby market for food is great! Was nice stay.

Leisure Family

10/10

Exceptional

09 Sep 2022

Yvonne

Clean staff helpful

Partner

6/10

Pleasant

08 Feb 2021

Verified traveler

The stay was okay, the reception was empty due to covid and the check in was very quick but dismissive as one lady came to check me in and left even before I left the counter. Also nobody showed me to the room and that’s never happened at any of the hotels in the city w similar prices.
I also left my initial reviews and they asked me about it at checkout which made it very awkward. My stay was pleasant enough until the check out when they confronted me about my one negative feedback I had.

Sheets & comforter in the room also had stains so I wasn’t thrilled about that either, and the bathtub had dark stains.

Self

10/10

Exceptional

22 Feb 2020

Rowel

Thank you for the kindness of the staff special that of the manager ( Sorry I forgot to ask his name) thank you much guys

Leisure Self

10/10

Exceptional

23 Nov 2019

RAY

Slightly aging, but very well maintained with good facilities, restaurant and pool, just far enough away from the District 1 frenzy.

Leisure Partner

8/10

Excellent

25 Oct 2019

Verified traveler

Clean and tidy

Business Self

8/10

Excellent

13 Oct 2019

Tan

Return stay

My repeat stay tell it all .

Business

10/10

Exceptional

11 Oct 2019

Tran

i loved it

itwas amazing

Self

10/10

Exceptional

08 Oct 2019

Steven

Breakfast was nice. Overall services was great. Will stay there again.

Business_and_leisure Self

2/10

Poor

02 Oct 2019

Michael

Mediocrity pure

The staff and the restaurants are by far the best thing about this hotel; the rest is just mediocrity: the rooms are 1980s style: large but clunky; central aircon ..unable to adjust temperature, blowing warm air. Every night the noise of heavy room doors and wardrobes being shut. Our Non-smoking floor only by name - thick smell of cigarettes around. No electric sockets at bedside tables for charging phones. Temperamental electric control console for: A/C button turns on lights, pressing light buttons changes aircon settings etc. Whilst there is a desk in the room, the desk chair seating level is for midgets: the seating is so low one cannot even sit down properly to comfortably work ..my laptop keyboard is at at neck level -absolutely ridiculous.
The location of hotel is not the most suitable for business, ..no ATM's nearby, not even a 7-11 type shop; mobile phone reception only good if you are standing next to a window; wifi connection sluggish. During my stay, every day there were 2 busloads of tourists from mainland China ..incredibly noisy; the coffeeshop was like a busy bus station in rural China - pushing and shoving, noise +++
This place is good for Chinese tourists out to explore Saigon ..but it is simply not up to international standard.

8/10

Excellent

07 Jul 2019

JIm

first time in district 5

hotel is a bit old and there is not too much around the neighborhood. friendly and helpful staff!

10/10

Exceptional

14 Jun 2019

EVELYN

Good value of Restaurant

Overall I was satisfy of my stay. Surprisingly I did not realize I had my dinner with value pay. Esp the staff who serve my family, I felt very tiring on him since he kept explained of the food. I was disappointed I stay the hotel for casino but casino May closed down or what.

Family

8/10

Excellent

20 May 2019

Steve

A very enjoyable stay

This was our third stay at the Equatorial Hotel in the last six years. Each time we have taken advantage of the Club Lounge at an additional cost and have been very pleased with the benefits it provides. Although only a little more than 3 kms from the main part of town, walking is not an option but the hotel’s shuttle bus service is very good. Our room was well appointed and the bed was phenomenal. The pool provides welcome relief from the Saigon heat and the swim up bar is a top spot to enjoy a drink. The staff are very helpful but special mention must go to Ruby who has an eye for detail and really cares for her guests. I hope to return to the Equatorial for a fourth time in the future.

Family

10/10

Exceptional

23 Apr 2019

Verified traveler

There for a wedding.
Waited for room past normal check in.
They were to notify us when ready, didn't.
Everything else lovely.

Friends_and_family Family

10/10

Exceptional

15 Apr 2019

Verified traveler

Very good location quite. Checking quickly. Good service.

Friends_and_family Family

10/10

Exceptional

05 Apr 2019

Verified traveler

Great stay

Area is a bit quiet but everything else about the hotel is great. Room service was excellent!

10/10

Exceptional

30 Mar 2019

Verified traveler

Hotel room is clean. Most of the staffs are friendly and helpful

Leisure

10/10

Exceptional

25 Mar 2019

Verified traveler

Very nice hotel. Very nice view. I like the place and nearby restaurants and grocery stores.

Leisure Partner

10/10

Exceptional

21 Mar 2019

Judy

Beautiful hotel

Beautiful property! Loved it!

Friends

6/10

Pleasant

15 Mar 2019

Tuan

Old hotel

Old hotel. Everything is antiquated. Bathroom is a disappointment, I’ve been to better and newer hotels for less in Saigon.

Partner

10/10

Exceptional

04 Mar 2019

Verified traveler

- Clean and good location.
- Good concierge service.
- Wide variety of breakfast

Business Self

10/10

Exceptional

22 Feb 2019

Verified traveler

Old, used so long time: equipment, towels, bed linen
Far from down town: SAIGON is a busy city, so traffic system is busy. It takes so much time to somewhere from this hotel.
A bad point is SPA: dirty, bad service

Business Family

10/10

Exceptional

20 Jan 2019

Tuyetkhanh

I loved this place. Very friendly staff.

4/10

Poor

20 Jan 2019

Verified traveler

The hotel staff and the reception desk are so bad that they never know how to smile at customers . And also never see hotel staff say hi with customer. I don’t think come back again that hotel.i feel no comfortable at all.

8/10

Excellent

14 Jan 2019

Verified traveler

I would go back to here its a good one to spend time in

10/10

Exceptional

14 Jan 2019

Verified traveler

Great hotel near zone 1

Very good option in Ho Chi Minh if you don't want to stay in the busier zone 1.
Great room (bathroom is a bit dated but in good condition), very spacious and well insulated room and comfy beds. Breakfast is good even in western choices and with eggs made on the spot.
Dinner options are ok but a bit pricy for vietnam. Pool is great, relatively quiet and with wet bar.
Gym is very good for a hotel.
The service is top class throughout and the English level is pretty good for Vietnam standards.

Partner

8/10

Excellent

12 Jan 2019

PETER

Prompt shuttle bus service. Helpful front desk manager-Tracey and housekeeping staffs.

6/10

Pleasant

08 Jan 2019

natalie

Not a 5 star hotel

Bathroom is very basic and dated. Not the sort of bathroom I would expect to find in a 5 star hotel. Sound insulation poor. Could hear door bells of other rooms going through the night. Could hear people in the room above in their bathroom. There is a strange lighting system in the room. The lamp randomly turned on twice in the middle of the night and woke us up.
Staff were helpful and the lobby area and restaurant and pool were nice

Partner

6/10

Pleasant

31 Dec 2018

Verified traveler

Big stain of floor mat of the room that I stayed. It does not fit for so called 4* hotel.

Friends_and_family Friends

10/10

Exceptional

25 Dec 2018

Danny

Nice hotel, room cleanliness and services are good

10/10

Exceptional

23 Dec 2018

Verified traveler

very nice place to stay. We stayed 3 nights.. would stay again

10/10

Exceptional

21 Dec 2018

Verified traveler

Great and convenient shuttle that alleviates all issues with cabs etc. They have a desk to book tours. Have a great restaurant and gym as well. Great hotel and very nice staff.

10/10

Exceptional

19 Nov 2018

Josephine

Extra charger and increasing air condition will be more convenient.

Business Family

10/10

Exceptional

16 Oct 2018

Richard

Great hotel and amenities , staff were pleasant and helpful. would recommend for friends to stay

10/10

Exceptional

12 Oct 2018

Eugene

Very good hotel

It was a very good hotel. I stayed at this hotel because it was hosting a conference that I was attending

10/10

Exceptional

11 Sep 2018

Virendra

Except for my wife's hand bag was snatched.

It was not a safe location as on arrival while just walking on zebra crossing going for dinner just a few minutes away outside our hotel my wife's hand bag was snatched containing money exchanged and her iphone which took 2 hrs for police to register complaint and we were so terribly shaken that we felt insecure next few days even to go outside hotel.

10/10

Exceptional

03 Sep 2018

Maryna M

Great Hotel

I really enjoyed my stay here. The room was clean and nice. The pool was awesome! The staff spoke really great English so I was always able to get assistance if I needed it. I would definitely stay at this hotel again.

Friends

8/10

Excellent

19 Aug 2018

Anne

The staff was wonderful and attentive. I had a few issues with the lights, TV, and power socket not working in the room. The engineer came 3 different times for each problem and repaired it in no time. I would definitely come back.

10/10

Exceptional

01 Aug 2018

Hongxu

Awesome clean stay!

Amazing stay! Clean and spacious. Very vintage feels now since the last time I stayed was 2002. Good for family!

Friends

8/10

Excellent

13 Jul 2018

Verified traveler

Good facilities, stafff excellent, room ok but too far from centre of town

10/10

Exceptional

17 Jun 2018

matthew

Great service from airport pickup to helpful service and staff

Friends

10/10

Exceptional

02 Apr 2018

Verified traveler

Excellent executive floor in an underrated hotel

There’s an executive floor upgrade at the reception. Well worth it, comes with personal shopper and many more benefits!

Partner

10/10

Exceptional

21 Mar 2018

Devi

Great hotel but bad location

The hotel was clean and spacious. Service and facilities were good. However, the shower knob that switches between bath tub and shower was hard to operate. Hotel was inaccessible from the city centre unless one takes the hotel shuttle bus or own transport/taxi. The surrounding neighbourhood did not have much restaurants etc. and felt a little unsafe.

10/10

Exceptional

10 Mar 2018

Verified traveler

The staff were excellent

I enjoyed my stay there did not like the location but the staff made up for it

10/10

Exceptional

26 Feb 2018

jack

Great hotel near centre

This hotel was very comfortable with friendly and willing staff. Pool was great particularly after a busy day.
Food good and varied.