Name: Heroes Hotel
Address: 1260 Lemery Street cor. Osmena Highway, 1260, Manila, 1007, PH

8/10

Excellent

16 Mar 2026

Arniedeth Reyson

Yes

Family_with_children

4/10

Poor

28 Nov 2025

Tasneem

The hotel itself was ok however our experience makes us question the integrity of the establishment.
To our surprise, the lady at the desk informed us there would be cash only deposit and an additional cash only service charge. Interesting as I don't see that on their website terms and condition. When paying this fee upon checkout she added another 100 pesos to the service charge so I had to correct her. She also forgot to give me change and I had to ask her for it. The change received was also incorrect as she gave me much less back, so I had to correct her.
Another thing to note is that the hotel was not a 9 minutes drive for us from the airport. It was closer to 20 minutes, despite there being no traffic. It seems the 9 minutes must only apply when toll roads are taken and no traffic is encountered. The description also says the nearest mall is a 5 minutes drive away, but when we asked at the counter how far the nearest mall is they said 10 minutes.
Overall it's a clean place to stay but these situations encountered makes me hesitant to recommend to others as we question the integrity of this establishment.

10/10

Exceptional

04 Feb 2025

Matthew

The food was lovely - bit heavy on the truffle oil. Jeffrey, our waiter, was very friendly and attentive. The rooftop garden was amazing and drinks were tasty.

Business Friends

8/10

Excellent

29 Jun 2024

Verified traveler

Clean comfortable and cool

Very clean hotel with super helpful staff. The neighborhood is not great but we just used the grab app to book rides whereever we wanted and never waited more than 5 minutes. If you just need a clean place to stay with good air conditioning and wifi this is a great deal for us travelers. The staff were super helpful, kind, and accommodating.

Partner

10/10

Exceptional

20 Feb 2024

Rodel

Friendly staff and clean rooms, everything worked as it should be, and yes would stay here again…

10/10

Exceptional

15 Oct 2023

Xianghong

The hotel staffs are good communicators to resolve issues and give me good advice that I should arrive airport early because it takes long time to pass immigration and customs. They’re right.

Leisure Self

8/10

Excellent

06 Jun 2023

Leen

Friendly and comfortable

Great little place. Good restaurant and super friendly staff.

Friends_and_family Family

10/10

Exceptional

07 May 2023

Robin

The staff was amazing and accomodating. Very friendly and inviting and very helpful. Breakfast was decent, although thebbar upstairs was closed during our stay. Be mindful if youre traveling for medical, expedia says its only 5 minutes away but it actually takes about 30 minutes to 1 hour during traffic. Room was clean and comfy.

Leisure Partner

10/10

Exceptional

08 Mar 2023

Nairu

Great Rates for Decent Stay

Hotel is located about 30 mins from airport and about 300-400 peso trip on Grab. Nice quick check in process and rooms were small but comfortable. Nice rooftop patio with food and drinks. 7/11 convenience store located downstairs to grab anything you need. Would stay here again considering it was less than CAD$50 for the night for comfort.

Partner

8/10

Excellent

30 Nov 2022

Erika Marie

It gives us a glimpse of phil history

Leisure Self

8/10

Excellent

03 Jul 2022

Elizabeth

Great property for the price. - clean rooms and facility, friendly staff , have a dining restaurant and transport to airport. limited dining places within immediate surrounding area.

Leisure Self

10/10

Exceptional

31 May 2022

Georgina

Friendly staff

Leisure Family

10/10

Exceptional

01 Feb 2022

Leo Natalia

Low rates, friendly staff, nice rooms, Good food and very relaxing ambience

Business_and_leisure Self

6/10

Pleasant

19 Jan 2022

medina

they should at least offer water or coffee T the lobby during checking in. No wheelchair available. i used a wheelchair from nyc Airport to manilla airport
had to walk up 4 steps to the lobby

Leisure Self

8/10

Excellent

08 Jan 2022

Verified traveler

Great stay, overall.

The place was really clean and it the AC was cold! My overall stay was amazing. Room service was great too and their covid protocol is superb.

Self

8/10

Excellent

28 Dec 2021

Bea Jem

The hotel's theme was aesthetic to be honest since I'm a bit of a DC and Marvel geek. They also had portraits of familiar Igorot elders on their walls which was a pleasant surprise because I'm also an Igorot from Benguet and that was pretty nice to see. As for the room, it was clean and comfortable. Services like breakfast and room service were great, and the staff were really friendly and accommodating as well. All in all my stay there was very satisfactory.

Business_and_leisure Self

2/10

Poor

06 Mar 2020

GM

Management poor service. Ants in the room. Elevator was not working. Complained and did not fix problem of our concerns. Restaurant service is bad.

Business_and_leisure Self

10/10

Exceptional

21 Jan 2020

Verified traveler

Likes:: great staff,relaxed atmosphere, comfortable room,close to airport.
Dislikes:: none

Leisure Partner

10/10

Exceptional

16 Jan 2020

Verified traveler

The hotel’s theme is really cool. I initially thought the superheroes they would feature were only the popularly commonly known heroes like Ironman etc., but the coolest thing was they also included the regular everyday superheroes like nurses. I was also amazed at how friendly and approachable the owner was. The first time he met us, he greeted us with a great smile and took some time to talk to us and show us the record that was playing.
The hotel itself was pretty well maintained and clean.
I think the only hassle we had experienced was when we were asking for tissue/toilet roll, it took them a while and we had to inform them three times before we actually got one. But besides that, all were perfectly amazing.
The staff were very helpful as well with booking our grab for us.
Definitely would recommend to others and will book here again if we’re back in Manila.

Oh btw really just 20 mins from airport (NAIA or much better called to be Manila International Airport), very convenient location!

Leisure Partner

10/10

Exceptional

18 Dec 2019

Nathaniel

Good place to relax

The only problems were an inconvenient location that made getting a taxi difficult, the WiFi only working in parts of the room but not by the bed, and no mini-fridge in the room. Otherwise everything was comfortable, the food was very good, the games provided were a lovely bonus.

Partner

10/10

Exceptional

10 Nov 2019

Sudsguzzler

Just a very pleasant stay from the first greeting until departure...

Leisure Family_with_children

8/10

Excellent

08 Oct 2019

Verified traveler

Location wise just soso
But clean and nice theme and pretty!
Love it 😍

Partner

10/10

Exceptional

24 Sep 2019

Verified traveler

hard to get taxi

I stayed here for couple of nights. It's a beautiful bedroom they gave me. It's safe for a solo female traveler. Super clean and free coffee! You can't leave open food, there's ants. But the location it's hard to get taxi. it's fine when you get grab!

10/10

Exceptional

23 Sep 2019

ian

Very nice hotel

8/10

Excellent

06 Jul 2019

diana

The hotel personnel were awesome.. Heroes pictures were all over the hotel.. It’s was awesome. Food was great.. The only little thing I didn’t like was the location.. right in a corner of a busy interstate

Partner

8/10

Excellent

29 Jun 2019

Verified traveler

Overall very good would recommend. Only thing i would ask for is fridge an minibar in the room. Staff are excellent, thanks.

Business_and_leisure Self

8/10

Excellent

26 Apr 2019

Joseph

Overall a cool place to pass a day or two while you get your bearings or if you're on a budget while in Manila. Staff was great and rooftop restaurant was as well. Would stay here again.

Leisure Self

8/10

Excellent

25 Apr 2019

Verified traveler

Cool hotel

Very nice hotel with a cool theme.

Family

10/10

Exceptional

21 Mar 2019

Jaehyeon

Everything was fine but except wifi. Signal was so slow and even slower than mobile data

8/10

Excellent

05 Mar 2019

Verified traveler

This hotel was clean and very comfortable. The beds were comfy and clean. The shower was hot and had good pressure. The staff was very friendly and helpful. The breakfast and coffee was delicious. There is a 7/11 next door which was a plus. This hotel is on a busy roas but you could not hear the traffic from the room. The a/c was cold and worked well. Overall we had no complaints and would stay there Again.

Leisure Partner

10/10

Exceptional

06 Nov 2018

LARRY

Fantastic hotel---truly feels like a home. The staff, led by Manny, and his wife truly make you feel like family. Rooms were good size, very clean, and very comfortable. Food was excellent in the hotel, and restaurant on the roof. I would go back anytime I am in Manila

Partner

10/10

Exceptional

17 Sep 2018

Eloisa

Friendly staffs, clean & comfortable room

Great stay! Amazing staffs

10/10

Exceptional

15 Sep 2018

Eloisa

Great staff, clean comfortable unit.

It was a wonderful stay. Staffs are helpful, friendly and accomodating. Unit is always clean.

10/10

Exceptional

12 Jun 2018

Verified traveler

Open 24 hours

Good staff
Good service
My answer to this question, yes i will definitely recommedn this hotel.
5 out of 5
There was few negative things that i just have to pinpoint. As soon as the elevator opened, there was a lady sleeping. A masseuse sleeping on the bench. She saw me but and went in and out of the room several times but was not ashamed and just continued sleeping. I hope the management of the hotel be strict about this and it brings bad image to the hotel.
The airconditoner needs cleaning very badly. It was cool and all don't get me wrong but it says on the switch screen it needs cleaning.

For the price i paid, so worth it!!!
Comfortable stay that is why i give it a 10 out of 10

10/10

Exceptional

06 Mar 2018

Laurentiu

recommended ;)

great stay, amazing staff, newly open hostel - fresh look/feel with rooftop bar and private batroom.

8/10

Excellent

05 Feb 2018

Michael Angelou

A place to stay.

The place is good and clean for the price it is excellent, one thing though, they should have more space for the breakfast and allow the clients to eat on their room. But overall it was a great stay all the crew were very accomodating and nice. And for the price you get your moneys worth.

Partner

10/10

Exceptional

04 Feb 2018

David

If you stay in Manila, this is unbeatable

Probably one of the best places I have ever stayed in. The staff could not be more helpful and simply did not understand the meaning of can't or no. Superb, clean, modern facilities like a four star hotel rather than hostel. Sky bar and restaurant with live music, very reasonable prices.and great views of the city and lots of little free extras made my stay one of the best in Asia.

10/10

Exceptional

30 Jan 2018

A K

Superb

Great place, great people at the hotel. Very helpful, friendly, and informative. Great breakfast at the local cafe too, and a rooftop bar to chill at. A 7-11 beside too. Will stay again when i visit Manila in the future

8/10

Excellent

14 Nov 2017

HH

Great Hotel But No Outside Food/Drink Policy

Hotel is great. Nice room with good Air Con,wifi, and cable channels. Pointless to have a 7-11 next door if you can't bring drinks to room. Hotel is very remote in the middle of nowhere.

10/10

Exceptional

06 Nov 2017

everlyn

Nice ,excellent services

Rooms are clean and comforfable. Affordable and all staffs , especially the owner are friendly and kind. Now i found the best place to stay... more power and godbless!

10/10

Exceptional

06 Oct 2023

Yeonhwa

Nice hotel.

Clean.kind.friendly. Really good

Business

10/10

Exceptional

16 Feb 2023

Jongman

청결하고 분위기 좋아요~^^

전반적으로 청결하고 분위기 좋았습니다.다소 아쉬운점은 피트니스가 좁고 지저분합니다

Self

8/10

Excellent

25 Jan 2023

HUNG I

A quiet suit room and fair living fee

it is a comfortable suit room and a balcony available at our room. i can saw the night view and the sunshine. it was great. The drinking water is free for every customer. The defect was the location far from the clubs and shopping malls. if you want to have a quiet hotel, this hotel will be your one of the choices.

Partner

10/10

Exceptional

14 Jan 2022

Kazuya

オススメ

立地環境は良くないが、ホテル内は素晴らしい。

Business

8/10

Excellent

27 Feb 2021

Bruno

Original et confortable

Hôtel originale avec très bons services des employés et lits très confortable

Friends_and_family Family

6/10

Pleasant

24 Mar 2020

Verified traveler

部屋に冷蔵庫が欲しかった。

Friends

10/10

Exceptional

03 Dec 2019

Verified traveler

それなりに綺麗

値段から考えると、それなりに綺麗でした。

Friends_and_family Friends

6/10

Pleasant

12 Nov 2019

Verified traveler

Very friendly security man and very informative email upon booking confirmation. The checkout was very slow although i was the only guest checking out. There are ants everywhere in the room. The AC was defect (water coming out) and i get a new room just upon request. The 7/11 next to the hotel is a plus, the restaurant at the rooftop is neither bad nor very good. It's okay.

Leisure Partner

10/10

Exceptional

30 Sep 2019

Verified traveler

金庫と冷蔵庫が部屋になかったのが残念だが、部屋は広く清潔で、屋上のレストランバーがリーズナブルで居心地が良かった。
スタッフも皆さんとても感じよかった。

Leisure Friends

8/10

Excellent

10 Apr 2019

CHIN WEI

For those planning to leave early, the hotel provides bread and coffee. It's pretty nice.
If the air conditioner was switched to the fan mode, it emitted smell of sweat, though.
Wifi was great.

Partner