Name: Orchid Garden Suites Manila
Address: Sr. Street, 620 Ocampo St, Malate, Manila, Metro Manila, 1004, PH

10/10

Exceptional

11 Jul 2026

Danrick

Clean room, upgraded for free. Very helpful staff especially when we stayed during a typhoon.

Good selection of breakfast also.

Family_with_children

4/10

Poor

07 Jul 2026

mary ann

rooms not well maintained.

8/10

Excellent

06 Jul 2026

Kelly

It was a nice clean place to stay. The pool was refreshing and the hotel had laundry service and a restaurant. The staff was very helpful. They also have a small bar with alcohol & coffee drinks. Walking distance to 7-11 and currency exchange. The plugs were also already set up for our American electronics. Very thoughtful. WiFi included. The Mabuhay tea house is next door & has great meals and coffee/tea drinks & board games.

Family_with_children

2/10

Poor

20 Jun 2026

Lerio

the room was okay though i had to leave my first night and transfer to other hotel. The pillow smells, the bed is moving (the staff put a towel at the bottom so that it's not gonna move) the ac smells, don't know if it's mold or what. No shampoo and bodywash so I had to call them for refill. Cannot even use the shampoo and conditioner (tge container is hard to squeeze)The worst part is no hot shower. The staff is ok.

Self

10/10

Exceptional

23 May 2026

Karim

Je le recommande aux visiteurs qui viennent à Manille j'ai aimé beaucoup propre le personnels est gentil est serviable très sécuritaire aussi le déjeuné est bon

Friends

8/10

Excellent

05 May 2026

Jenilyn

Location is great. Clean and very helpful staffs.

Family_with_children

10/10

Exceptional

30 Mar 2025

TITA AGUILAR

Nice place to stay

Leisure Family

8/10

Excellent

28 Feb 2025

Bin

Property had good service

Leisure Self

10/10

Exceptional

03 Feb 2025

Ruben

.

8/10

Excellent

27 Jan 2025

Anna Lou

Authentic place

10/10

Exceptional

16 Jan 2025

Terrell

Everyone's very friendly!

Leisure Family_with_children

8/10

Excellent

18 Dec 2024

Reyjim

Spacious&quiet room w/pool included !
Staff&security guard are caring&kindly.
Till next time to visit again here thank you so
Much for accommodating us!

Leisure Family_with_children

10/10

Exceptional

12 Dec 2024

Romeo

Great staff, very accommodating awesome breakfast.

Friends_and_family Family

2/10

Poor

08 Dec 2024

Hueycendee

I chose this place since it’s relatively close to CCP.

First thing, checking in (for an executive room) took 1 HOUR initially, only for the staff to tell me there are no available rooms. I approached the staff and was told to wait for 30 minutes for cleaning, 30 minutes passed, they told me the room is still being cleaned. After 2 hours, they led me to a room without a tub, which is apparently my online request. They told me that only some executive rooms have a tub, contrary to what they market here in Expedia (there are photos of a bath tub in the hotel gallery) which I wish should’ve been clarified more. I could’ve went to a better hotel instead.

The room is not soundproof. Room smells like smoke, there are small cockroaches inside the bathroom. There are no room slippers available. Noisy air conditioning unit. Breakfast is mid.

My worst hotel experience to date. Will never book here again. Not worth the price I paid.

Business_and_leisure Partner

6/10

Pleasant

10 Oct 2024

Michael

The room seemed different to the photo in website and the bed was not stable.
No reasonable alternative was offered other than a room upgrade with no discount.
Very expensive alternative was disappointing.
Very average for the price.

10/10

Exceptional

20 Sep 2024

Mary Anne

The staff are very nice and helpful.

Leisure Family

8/10

Excellent

04 Sep 2024

Lorna

Excellent staff, accommodating and helpful. Room was spacious.
We were placed at 7th floor, however there were few issues, such as WiFi not accessible, water in the shower was so slow, bathtub was slippery- anti-slip mat would be very useful as I slipped whilst getting into the tub, and fixtures need upgrade.

Leisure Family

8/10

Excellent

04 Sep 2024

Lorna

Excellent Staff, they were all approachable, accommodating and helpful.
The issue noted were the fixtures especially in the bathroom, they’re old and need replacing or upgrade, also towels and beddings.

Leisure Family

10/10

Exceptional

31 Aug 2024

Sayen

We Love it

4/10

Poor

22 Aug 2024

JENNIFER

Would probably not recommend to friends/families.

Less than satisfied hotel experience.
No internet access.
No handsoap. Asked for some. Didn’t get any. We used the shampoo provided.
On the whole clean enough but cupboards were dirty when you opened them.
Water flowed into the toilet bowl nonstop, waste of water.

Friends_and_family Family

10/10

Exceptional

18 Aug 2024

Tian-Yuan

A wonderful stay

A wonderful stay. People are friendly. The only thing which may be improved is the WiFi.

Business

6/10

Pleasant

17 Aug 2024

William

Other nearby properties are much better

Business Family

8/10

Excellent

29 Jul 2024

Evan

Staff are very friendly and accommodating, drinking water should be included in all rooms not charged extra. Close to mall of Asia which was nice. Free breakfast was great, lots options.
Overall enjoyed our stay

Leisure Family

6/10

Pleasant

26 Jul 2024

Miles

The hotel was very nice, but the area was a little lacking. Close access to Jeepney's and Grab could easily pick you up from the hotel, which was nice. We did walk a few places, but not as many as we would have liked. A far walk from most attractions in the city.

Leisure Family

10/10

Exceptional

22 Jul 2024

Dennis

World class customer service!

10/10

Exceptional

22 Jul 2024

Dennis

World class customer service!

Leisure Family_with_children

4/10

Poor

22 Jul 2024

Chandra

Absolute disaster

Horrible, ended by paying extras due to reception mishap to grab driver. Room has outdated air conditioning system so had to bear with constant noise. There is an extra charge for additional service like additional pillow etc, simply not acceptable especially in hospitality arena. Breakfast has limited choices of western and continental options - the worst I had experienced. Room has no carpet and it’s all tiles - shocking. Hot water in shower is not really a hot water. WiFi is not workable in the rooms.

Friends_and_family Family

10/10

Exceptional

09 Jul 2024

Verified traveler

Great stay

Amazing and spacious. Bathroom was very clean.

Friends_and_family Family

8/10

Excellent

06 Jul 2024

Daisy

Friendly and helpful staff

Leisure Family

10/10

Exceptional

20 Jun 2024

Christia Theressa

Its a very nice boutique hotel with a really interesting hiatory.

4/10

Poor

15 Jun 2024

Roland

Parking is difficult and limited spaces chance of your car getting hit is high. The pool is terrible looks good on the website but not great did not use the pool at all. The rooms are terrible old and not to be recommended

Leisure Family

8/10

Excellent

13 May 2024

kaveh

The staff was excellent. Really appreciated the service!

Business_and_leisure Family

10/10

Exceptional

26 Apr 2024

Ma Mylene

Our stay is very relaxing and comforting. Staff are very friendly and very accommodating. Excellent customer service from all of the staff of Orchid Suites. Definitely we are coming back and worth recommending to family and friends to stay with Orchid Suites. Very satisfied with our stay with them

Friends_and_family Family

10/10

Exceptional

12 Mar 2024

Ronald Jude

The staff were very pleasant and accomodating. A good place for vacation or business trip.

Business

8/10

Excellent

20 Jan 2024

Steve

The hotel is amazing and service is good.

Partner

10/10

Exceptional

18 Jan 2024

Lawrence

Nice and big suites

10/10

Exceptional

14 Jan 2024

Larry

Overall it was a great stay specially the hotel customer service. I like the hotel building external classic spanish style architecture and the swimming pool general picturesque looks/design.. There are some minor flaws most likely because this is old building. Like there is not enough power outlet plugs -- the coffee pot I have to plug in the outlet in the washroom sink, hard to close the shower door handle from the inside of the shower stall you could close it when your outside the stall but if you are inside taking a shower, it's impossible to do so

Leisure Partner

10/10

Exceptional

08 Jan 2024

Brent

The hotel was quite affordable. The room was clean and the staff was all super nice! The room has its own refrigerator. Just a bit sad that they no longer own the building beside it.

Business_and_leisure Self

8/10

Excellent

17 Oct 2023

Cheryl

The hotel’s location is near rizal memorial however the hotel seems to be short staffed. There was no room make up and it took a while to get some room service or none at all.

Leisure Family

6/10

Pleasant

07 Oct 2023

Florence

It was ok for the price we paid.

Leisure Family

10/10

Exceptional

23 Sep 2023

Malcolm

The reception staff and porter on arrival were excellent. Dining room staff, likewise, were excellent. Thr room was was clean and the bed comfortable. A few fittings are showing their age and a general tidy up will help improve the quality.

10/10

Exceptional

06 Sep 2023

Robert

Friendly staffs

Leisure Family

4/10

Poor

28 Dec 2020

Verified traveler

The lobby is small but fine. It is a bit presentable than the room I stayed in. Front desk guy was welcoming when I checked in late night from the airport. There was a helpful guard and another guy staff that assisted me.

In the morning, a young lady from front desk was not welcoming. I was even the one who greeted her first, she seemed still tired or not ready for the day. Security guards were attentive.

It is small hotel, an old house turned into hotel. The room is very old. The paint is old. There is an old tv, old telephone, old tiny fridge. The bed is old. The bed sheets and pillow cases old. Old, dark, even the smell. Nothing exciting. Everything old. Old blinds. Slum area view from outside. Broken window.

Restaurant was not available when I checked in. It opens in the morning and closes afternoon. if you are coming late no food for you. I starved the entire night. I tried to search for online food delivery which was also terrible. I ordered the next day. It was okay yet a bit pricey for the serving. was introduced to be good for two but not.

The picture shown on post is deceiving.

My experience.. not so exciting..although I was able to get through the nights waiting for my COVID 19 test result.

Friends_and_family Family

10/10

Exceptional

25 Sep 2020

Maria

Very friendly staff!! They helped me charge my phone when I lost my charger.

Friends_and_family Family

6/10

Pleasant

12 Jul 2020

Pierre

Petite déception cet Orchid garden. Durant cette crise du covid, nous l'avons choisi parce que l'hotel était accrédité par l'Office du Tourisme.

Notre chambre 'superior' est grande et au calme, c'est bien.
Mais à notre arrivée, la propreté laisse a désirer : un peu de poussière, trace de gecko (merde) sur les draps de lits. De plus, pas d'articles de toilette, pas de bouteilles d'eau. Une bouilloire et des tasses sont prévues mais pas de café, ni thé.
La climatisation est vraiment bruyante.
Choix très basique de chaînes sur la télévision.
Positif, la wifi est excellente, très bien.

La salle de bains est minuscule, impossible de l'utiliser à 2 personnes en même temps.
Positif, l'eau de la douche est bien chaude.

Autre problème, le coin business dans le lobby est fermé et nous laissons imprimer par la reception 4 feuilles en N/B depuis un PDF. Prix demandé 220 pesos, un vrai hold-up!!!! Une honte.
La piscine est vide, peut-être a cause du covid.
Bref, expérience assez mitigée qui implique que je ne recommande pas cet hôtel.

Partner

8/10

Excellent

24 Mar 2020

Jessica

The location is perfect since it was very near to all the offices that I have a transaction with. The house keeping staffs are friendly, front desk staffs are accommodating. The hotel is clean. Just some issue with the television channels. I was transferred to a room with a weak signal. But overall experience, commendable.

Self

4/10

Poor

22 Mar 2020

Verified traveler

room is very terrible to look.. not really comfortable

Business Self

6/10

Pleasant

03 Feb 2020

Verified traveler

Everything was adequate but nothing more or less. Very polite security

Leisure Self

10/10

Exceptional

28 Aug 2019

JIMMI RENE

5 nights stay

Stayed here for 5 nights, overall very satisfying ... good and friendly staff, get early check in as well, we didn't had breakfast in our room rate, but from earlier stays here, it's good and over average. They only thing is that there is only one lift, they have already installed a new one, and i think one more is coming. The wifi is among the strongest, i have experience in hotel's in Manila, I will definitely stay here again, next time i'm in Manila, and the rate's are within my budget.

Partner

8/10

Excellent

26 Aug 2019

g

The hotel being of age very nice deseign . Has bar on property love sitting out side to chat and enjoy drinks . Staff was so helpful if i had questions . Hotel is located very conveient location to shopping grocery all needs were taken care of.

Friends_and_family Family_with_children

2/10

Poor

11 Aug 2019

Verified traveler

No rooms were available when I arrived in town to check in.
No refunds.
I had to get another hotel room across the street.

Business

6/10

Pleasant

05 Aug 2019

A

Clean room and relaxing

Clean room and relaxing

Family

2/10

Poor

05 Jun 2019

Verified traveler

old and smelly room !

4/10

Poor

19 Apr 2019

CMB

No consideration on returning customers

Leisure Family

8/10

Excellent

12 Apr 2019

Verified traveler

Shuttle to mowa nice friendly staff. good room service,

Leisure Partner

8/10

Excellent

06 Feb 2019

Damaris

Brief visit

Simple but comfortable. Very helpful staff. Good air conditioning. Mattress good. Blankets and sheets, not duvet but I slept well. Big room.

Friends

8/10

Excellent

31 Jan 2019

bruce

Helpful front desk. Hotel location convenient for Airport access and Malate

Friends

8/10

Excellent

10 Dec 2018

Rachelle

Efficient and Effective Staff

Staff from the guards to the receptionist to the concierge are very accommodating and service oriented. Our stay was made comfortable as possible... a place to consider in the future.

Family

8/10

Excellent

28 Nov 2018

Verified traveler

I arrived about three hours earlier than the check-in time, but since my room was already available I was allowed to have an early check-in with no extra charges. My room was on the sixth floor and had a great panoramic view of the surrounding area. The room was clean with complimentary bottled waters, dental stuff, slippers, and clean beddings. It was just perfect for my taste. However, I woke up early morning about 3am to a blaring music with cacophonous sounds coming from people. At first I thought it was from the neighborhood. I tried to ignore the sound, but after an hour and my sleep was already affected I called up the operator and complained to them about the sounds and how. It turned out that some hotel guests were in the veranda in the wee hours having the time of their lives and making sounds oblivious of the other occupants of the hotel. I think there should be a policy about the use of the hotel facilities in the wee hours.

6/10

Pleasant

29 Sep 2018

Trevor

No Internet

Don't stay here if you need an internet connection as I've been here over a week & internet is useless on our floor, doesn't work in restaurant and occasionally in the lobby. Complained all the time but nothing happens. Noisy with plenty of young kids staying here - banging doors & yelling all the time, Never again!!

8/10

Excellent

02 Sep 2018

Alvin

Upgraded my room to the 11th floor. Nice amenities. Wifi speed in the lobby is good. Wifi on the 11th floor is very poor, almost useless. Staff is friendly, helpful. Business center is useful, convenient. Breakfast buffet is satisfactory, could be much better. Overall, I wouldn’t mind checking in again in the future.

8/10

Excellent

12 Aug 2018

Nat

STAFF- Friendly and accommodating
FOOD (Breakfast Buffet)- There were lots of choices
AMENITIES- Old but comlplete
WIFI- Working and there's no difficulty in connecting to it
ROOM- It has everything you'll need for a comortable stay but the pillows, bed, and linen don't smell so fresh, also the shower head was rusty, but the water is clean and doesn't smell.
LOCATION- It's a walk away from a small mall/commercial complex and CCP, it's accessible because orange cabs, taxis, and the new Senate buses pass by the street.

It's a decent hotel for people on a budget. We'll surely stay here again when we have something to do in the area.

8/10

Excellent

03 May 2018

Verified traveler

Good service

I booked non-smoking rooms but when we got to the hotel, I was told no more available executive room in such floors. Hence, I requested for an upgrade to a family room in the non-smoking floor. The other rooms were in another floor, also non-smoking. My convention ended at 1pm so I again requested for a late check out which they provided.The breakfast can be improved by providing more options.

Family

8/10

Excellent

17 Apr 2018

Verified traveler

the rooms for family are spacious and comfortable, but the the bathroom/cr is a bit too small for a family room

Family

8/10

Excellent

16 Apr 2018

Richard

OK STAY

Front desk could have been more friendly...muchtoo business like....courteous,but aloof. Restaurant food and presentation excellent...staff friendly and helpful. One standout was Ryan, who at6a.m, was more than helpful. Need to say that time between ordering was much too long...30 minutes for a banana split? Housekeeping was very polite and helped us when we asked.....overall. Our 3day stay was good...thank you

Partner

6/10

Pleasant

07 Apr 2018

jenny

Lovely Hotell!

Boutique Hotel within the city. Staff was very nice and polite .

6/10

Pleasant

30 Mar 2018

Irene

The next room is very disturbing can't sleep until 4:00 am .

10/10

Exceptional

26 Mar 2018

MARIA GRACELYN

Homey ambiance

We always book our guests at Orchid Garden Suites because of its homey ambiance. We also like their breakfast. The food was great ! The staff are also helpful. They even upgraded the room of our guest. The bed was comfortable too and airconditioning was functioning well.

8/10

Excellent

22 Feb 2018

Romy

Nice room with a view

I was booked in another hotel but due to Chinese New Year, The Chinese took my room and ended up to this hotel which am satisfied. The other hotel is out of nightlife. The ambiance was so acquaint because of so many green and huge mango tree. It has a nice Cafe and good breakfast. I would book and stay again in the future but prefer a much larger room.

8/10

Excellent

19 Feb 2018

FuguJohn

No Frills

A clean, safe place to stay in metro Manila. Well worth the money. I will stay there again, Outstannding staff,

8/10

Excellent

09 Feb 2018

Verified traveler

Nice hotel

We had a great stay. The room was fairly clean and the hotel staff were very helpful. The location was great and close to shopping malls like Mall of Asia and not too far from the city centre. The buffet breakfast was nice and had a variety of foods. The only negative is that the floor was very dirty in the room. Being a smoking floor I think it needed a mopping as our feet were black within minutes.

Family

6/10

Pleasant

29 Jan 2018

Jabz

The hotel is ok but what I don't like is that they don't accommodate early check-ins even if you have an early check-out. This is the only hotel in manila that i have been that don't accommodate this kind of situation considering with the rate that they have. I do hope you would change this policy especially if there are available rooms.

But I really do like Cafe Alicia, especially with the customize egg request in the buffet area. It's one of the a kind.

8/10

Excellent

01 Jan 2018

Verified traveler

I requested for a non-smoking room since we have kids, but we were put in a smoking one

Family

8/10

Excellent

01 Jan 2018

Steven

A Perfect Place to Rest

Bed and pillow are so comfortable. Staff are friendly. Breakfast is abundant.

8/10

Excellent

21 Dec 2017

PERCIE

NICE HOTEL TO STAY FOR THE WHOLE FAMILY

WE STAYED FOR A NIGHT WITH THE WHOLE FAMILY IN TWO ADJACENT FAMILY ROOMS. MY FAMILY ENJOYED THE BREAKFAST BUFFET AS WELL AS THE DINNER WE ORDERED. WE PREFER TO BOOK AT THIS HOTEL AGAIN THE NEXT TIME WE STAYED OVERNIGHT IN MANILA. THE LOCATION IS GOOD NOT FAR FROM THE AIRPORT AND THE MAIN THING IS THAT THERE IS NO TRAFFIC CONGESTION IN THE SURROUNDING STREETS

2/10

Poor

06 Nov 2017

Randi

Although making a reservation months in advance, we arrived at the hotel at night only to be told they only had a smoking room with 2 beds available for us. Then, we were woken up at 3:30 in the morning to laughing, shouting and slamming of doors down our hall. This continued for over an hour.

Family

8/10

Excellent

01 Sep 2017

Wayne

Beautiful old mansion with new hotel in the rear.

The staff where very accommodating with any requests. It'd give the hotel a perfect score if it were not for my meal being served correctly. Extremely comfortable.

10/10

Exceptional

23 Jul 2017

Trina

Nice hotel, very accessible to any establishment

Nice and comfortable place to stay in. Very accomodating staff too.

8/10

Excellent

04 Jul 2017

cel

a home away from home

We feel relaxed just like staying in our own house. The breakfast was superb and the kids really enjoy.

10/10

Exceptional

10 Apr 2017

Beberlyn

Looking forward to stay again.
I love how clean the room.
Peaceful surroundings.

6/10

Pleasant

09 Apr 2017

Joerg

Nice place, poor WiFi

The hotel stay was enjoyable in this\"old charme\" building. However two issues need addressing. The WiFi is very poor and make it unsuitable for a business stay and secondly, the breakfast dishes are luke warm at best.

6/10

Pleasant

30 Mar 2017

HAR

Hotel close to mall

the hotel is ok. Stay there because I have a meeting on the opposite side of hotel. My stay there was ok overall.

10/10

Exceptional

16 Mar 2017

EFREN T

Excellent Place

Wonderful and comfortable 3 nights stay. Housekeeping and Restaurant staff were very hospitable and friendly. Hotel lobby and restaurant have the ambience of the 20-30's era with a modern touch!!! Food was excellent and the Breakfast Buffet was absolutely a big hit!!! The hotel is centrally located to everywhere you want to go. Thank you so much!!! looking forward to staying at Orchid Garden Suite the next time I'm in the Philippines!!! :) :) :)

4/10

Poor

06 Mar 2017

Conor

Boutique reception and restaurant, but less desirable after that.
Tired and not what I expected. Didn't look or feel like an executive room... no similarity to the photos.
Carpets wear so unclean I was fearful of walk in bare feet.
Bath was heavily stained and rust marks
Area was not great.... fearful of walking during the day let alone at night.

8/10

Excellent

03 Feb 2017

Verified traveler

Great central location

The experience was simply great.....really only 2 draw backs as they need to clean the pool daily & run it through a filter more often then they did, simply cause of the plants around it....the atmosphere the hotel creates if fabulous....the food from the restaurant is fabulous.....the staff is absolutely FANTASTIC....from the people at the desk...to the food service....housekeeping everyone.....they are great...the room had only one draw back & the was the shower as it is a hand held.....but with a few minor adjustments it can be taken care of ....but overall one of the best hotels I have stayed in....

2/10

Poor

30 Jan 2017

Jeff

Hotel that you can't actually Sleep in = Horrible

The hotel was mostly as expected from my research. Pretty old and out of date, but clean and they have a AC, pool and restaurant etc so it was fine from a \"not expecting too much for this price\" point of view.

The real problem was the elevator. I don't understand how this hotel could be in business with this elevator system for the past 30 years or however old it is. The \"ding\" that the elevator is arriving is an actual bell being hit by a striker by the sounds of it. This means it is is high pitched and the sound carries through the all tile hallways perfectly. Combine that with thin doors/walls and what you get is basically a audio torture chamber of a hotel room. Sitting there watching TV with the AC blaring on high, you can still hear the bell perfectly every 20 seconds.

Now, I know you are thinking, \"every 20 seconds\", how is that possible, this guy is a raving lunatic. No, believe me, it is sometimes even more often than that during the busy times of day when the elevator is used often. The bell rings when either of the 2 elevators stops at ANY floor. Maybe the bell is on the 5th floor where I was staying and people can't hear it so much on other floors? But from what I could tell there was multiple bells as there were slightly louder/quieter rings. I think they just echo up/down the elevator shaft and out into the hallways that well.

Anyways, the point is trying to sleep is impossible with a high-pitched bell dinging, even every hour or so (twice) in the middle of

10/10

Exceptional

13 Jan 2017

David

Manila boutique hotel in great location

We stayed at the Orchard Garden Suites on two separate occasions. Each time we stayed, the rooms were great for two adults & 1 teenager. Internet access was good and reliable and its staff were excellent. Good value and excellent service compared a number of other hotels we stayed at while in the Philippines for over a month.

8/10

Excellent

09 Jan 2017

rafael

It's a good and inexpensive alternative to hotels in the heart of Manila.

The stay was pleasant, even though it occurred during the busiest days of the year - the transition to New Year (I understand the hotel was fully booked). The staff went out of their way to be of assistance. There were some understandable delays, and the staff were prompt in informing us of the possibility of delays due to the full booking.

Family

6/10

Pleasant

06 Nov 2016

Mary Anne

Dainty Hotel

Fast check in and check out. Lobby was very dainty and feels home-like.

10/10

Exceptional

30 Oct 2016

Raymund

Homely

Well and relaxed

Partner

2/10

Poor

27 Oct 2016

Verified traveler

Worst Hotel with no parking

It was a very disappointing experienced for my family. When we booked it was indicated that there will be free parking, but when we checked in there's none. Front desk did not do anything to get us parking instead they said that the free parking was a \"first come, first serve basis\" which did not indicated on the booking and hotel details. I ended parking my car in the street. There's no effort on the front desk personnel to give me a slot or help on where to park.

The rate was also a SCAM. We booked around P2,800 a night but when we arrived the tarp posted in front of the hotel was a big P1,999 a night only.

Family

2/10

Poor

14 Oct 2016

Janet Lee

Worst bed ever! Don't stay if u intend on sleeping

I was excited to stay at this boutique looking smaller hotel. I really wanted to like it.The place looks nice enough from the outside and lobby, but the rooms do not match. Richard the kindly bellman was the only plus staying here. The ac worked well, but the fridge was not clean. Very basic furnishings, but honestly, the worst bed I've ever slept in. Hard, lumpy, plastic-covered mattress, and weird slick plastic-y pillows that the cases kept slipping off during the night. I had such a terrible night's sleep, I checked out before 8 am the next day, even though I had booked AND PAID for additional nights! I could not bear to stay another hour! Both when I called down saying I was checking out early, and when i was at the desk turning my key in and again said my departure was premature, they didn't seem to care and did not even inquire why? Unless you are used to camping on plastic tarps, don't bother with Orchid Garden Suites.

8/10

Excellent

10 Aug 2016

Lalaine

Weekend Family Bonding

The hotel is perfectly good. The staff were accommodating. The place is cozy and the wifi is fast.

Family

10/10

Exceptional

06 Aug 2016

khaled

Nice and not the first time i stay in this hotel

It's nice and I will choose the same hotel and like I said this is not the first time in the hotel

6/10

Pleasant

24 Jul 2016

Verified traveler

Ok

We were staying at the 9th floor & I can smell food. Only I was told that the neighboring room has a kitchen & obviously they're cooking. I have to put a towel underneath my door so the smell of the food won't reach my room.

8/10

Excellent

09 Jun 2016

Verified traveler

Unexpected...

I chose the hotel because of its location. I had business to finish so I picked the nearest affordable hotel. Unexpectedly, the place was really clean despite its relatively old structure and furniture. The staff were great and accommodating, the linen and towels were clean, and the room ambiance is comfy and homey. They even have free ride to MOA. All in all, my experience was position and I would come back for sure.

10/10

Exceptional

03 May 2016

Verified traveler

Just perfect for my needs.

Excellent. Staff are very nice. Highly recommended.

8/10

Excellent

08 Apr 2016

jing

Nice

Great staff and friendly. Accomodating. Although the facilities are quite old but clean. Only drawback is the location of the aircon which is low... i suggest to put it on a higher place. The rooms need renovation especially the bathroom and shower.

8/10

Excellent

27 Mar 2016

Robert

Recommend this hotel, good management/owners/staff

Recommend this hotel, slightly dated but staff / management and owners make a real effort. Pool slightly small. Great breakfast and breakfast area.

Family

6/10

Pleasant

01 Mar 2016

Roy

We had a great time here!