Riad Rãªve De Samir

10/10

Exceptional

14 Jul 2026

Sevag

We stayed 2 nights and the staff was honestly great.

Friends

10/10

Exceptional

14 Jul 2026

Sevag

The staff were amazing. Everything was clean. Overall, we really enjoyed our stay.

Friends

8/10

Excellent

03 Jun 2026

Bryan

The staff were incredible, however I must deduct one star because we communicated a few days before on a pickup from the airport and they never showed up. We had to take an uber from the airport for about 140MAD.

It was our first time in Marrakech so it would have been helpful to have someone from the hotel pick us up. They told us that a colleague was suddenly on vacation but then there was no reconciliation on the matter.

There were limited food options despite having a menu; you’d often have to ask what’s available.

They were very accommodating for not canceling our reservation for arriving one day late due to a delay in flight. But then the room wasn’t available right away.

The Riad is pretty centrally located which we enjoyed. We were not planning to stay in the Riad during our stay because we’re out and about but it is small and something worth considering if you plan to relax while in Marrakech.

They do have an absolutely beautiful view of the sunset in their rooftop.

Overall decent stay, could have been a bit better for the value.

Staff speaks French, English, Arabic. They understand Spanish but only one or two have some conversational skills, same with Italian.

Food was a bit on the pricey side.

Partner

2/10

Poor

29 May 2026

Christian

The floors in the room were very dirty. The water in the shower would leak on the floor through the bottom of the glass. When we complained out the room being gross staff offered no compensation and tried to guilt trip us by saying a free meal would come out of their pocket. There were probably 500 bees flying around everywhere on the rooftop restaurant right in the kitchen and seating area. Also the walls do not block any of the sound from the streets. You could tell the restaurant staff were trying their best but then that I did not have a good experience at all.

Friends_and_family Friends

8/10

Excellent

16 May 2026

Manshi

Excellent stay at the riad, very well located and was clean.

Partner

8/10

Excellent

08 May 2026

Emily

The property location was great and beautifully decorated!

Family

2/10

Poor

07 May 2026

Shakeera

Very disappointing experience at Riad Samir Privilege Boutique & Spa. I want to make it clear that the front desk staff during check-in were not the issue — the problem was management and the lack of communication and professionalism.

I confirmed early check-in multiple times before arriving, including a week before, two days before, and again the day of arrival. Despite this, nothing was communicated properly, which caused my friends and I to spend hours trying to locate the riad late at night after our flight while receiving little to no response from management. It was an extremely stressful start to our trip.

The rooms were much smaller than advertised in the photos and had an unpleasant smell. Food service was also very slow, with dishes taking a long time to arrive.

Another disappointing part was the excursion recommendations through the riad. We later found much better options elsewhere in Marrakech, and after declining the riad’s excursions, the atmosphere toward us became noticeably colder and less welcoming.

Management also acknowledged the issues we experienced and mentioned compensation would be provided, but this never happened and follow-up messages were ignored afterward.

Overall, the experience did not match the expectations set online. There are many other riads in Marrakech with better communication, hospitality, and overall service. I would recommend looking at other options before booking here.

Friends

6/10

Pleasant

03 Apr 2026

Rabea

We are three women in our 20s who stayed here for four nights.

The staff was very very welcoming and respectful. They even served tea and pastries when we checked in and gave us an itinerary for Marrakesh.

Although we had a lot of problems from check in to check out. We has problems with our shuttle to the hotel. The driver wasn‘t there and all of a sudden there were two drivers there at the airport. When we tried communicating with the hotel about it over the phone. They just hung up on us.

Then when we checked in our room wasn‘t clean. For example the floor was very dirty and sticky. The drain in the shower was broken and we had hairs and stains on the bed sheets. We complained and the staff immediately apologised and said that we can change the room. The new room was fine although the toilet was shaking and felt like it would just fall over if you stand up too fast… And the lights and water weren‘t working for two hours one evening. The breakfast was just not what we imagined. It seemed unhygienic. There was a sick cat throwing up next to our table but the staff didn’t do anything about it. We never came for breakfast again after that morning.

At Check Out therer were some mistakes with the bill and they almost overcharged us. So check your bill!

Overall we felt safe because the reception is there 24/7 and they were very nice. MAYBE you can’t come to Marrakesh with european hygienic standards and expect the same as in spain and I don‘t mean it in a negative way

Self

10/10

Exceptional

01 Apr 2026

Judy

Staff was great and the location was amazing. So glad I booked this Riad

8/10

Excellent

25 Feb 2026

Ellie

Friendly staff and cleaners do a good job.

Partner

6/10

Pleasant

13 Feb 2026

Richard

room small no window

6/10

Pleasant

04 Jan 2026

Reza

The only good thing was it’s location

10/10

Exceptional

28 Dec 2025

rubina

We stayed 1 night hear...staff was absolutely amazing we had welcome tea with morrocan biscuits..we love biscuits so much so the staff bought us biscuits in our room..its such a romantic riad...it was cold in December so heating was working in full swing,next morning we woke up at 6 a. And they pack us breakfast to take to out excursions as we had ourika vally bookedand bought us coffe for take away over all i like it..thanks riad rive..

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

Ainsley

Great location in medina. Staff very friendly and helpful.

Leisure Partner

6/10

Pleasant

20 May 2025

Ali

I don't know if the rooms in all riads are so sensitive to noise. I'm not sensitive, but the rooms are really very soundproof. Especially if you stay under the terrace, you can hear the chairs being pushed back and forth all the time. I can't understand why the riad managers don't do anything about this. The rooms are really very small and unfortunately musty due to humidity (we had to change rooms). The staff are really nice and make an effort. Unfortunately, they can't help the circumstances. The location is good. The breakfast has very little choice and is almost always the same. The riad managers can certainly make a big difference here with small changes. Otherwise you will continue to get a lower rating.

Translated with DeepL.com (free version)

Leisure Partner

4/10

Poor

11 Apr 2025

Adnan

The location was good. The staff Adul Samad was very rude he interupted our dinner and demanded to vacate a room without doing his due deligence. The washrooms had cockroach and we could smell mold in rooms 3,4 and 5 due to the spa underground. some staff were really good like Hischam he gave us good welcome and explained about the city. The hotel were overbooked and very busy unlike other Riads we visited in Morocco.

Leisure Family

10/10

Exceptional

10 Apr 2025

Rebecca

Fantastic experience, brilliant staff!

Absolutely incredible Riad experience for our first time in Marrakech. The staff went above and beyond to ensure we were looked after and answered any questions we had. The little touches went a long way, such as walking us to our taxis early in the morning to ensure our safety and booking excursions for us. Would highly recommend to anybody visiting Marrakech!

Friends_and_family Friends

8/10

Excellent

06 Feb 2025

Vitalis

The customers service was brilliant ( Abdul the morning guys where amazing and friendly ) Beautiful place nice and quiet, however providing a hot water kettle in rooms should be a necessity, we had to pay for tea all the time , the walls needs a new paint they have visible cracks and stains.

Leisure Family_with_children

6/10

Pleasant

09 Dec 2024

ZAHRA

Rooms were a little small and limited amenities within the room.

Leisure Partner

10/10

Exceptional

22 Jul 2026

Dylan

Chambre plutôt spacieuse, parfaite pour 3, climatisée et plutôt propre. Très beau riad, avec un personnel extrêmement serviable et sympathique. Petit-déjeuner très copieux et très bon. Très bon emplacement pour la Médina, mais un peu éloigné du centre de Marrakech.

Friends_and_family Friends

4/10

Poor

06 Jul 2026

Laia

La piscina superior el agua era completamente turbia. Los desayunos los peores que he probado en todo marruecos, los vasos sucios, el café absolutamente inbebible (todos los días igual de malo, y el zumo de bote), el primer día llegamos pronto así que pedimos desayunar ahí, 14€ por persona por un zumo de bote, un cafe inbebible y 4 pastas.

La piscina del medio la mejor, aunque da a un patio interior por lo que te ve todo aquel que quiera. El SPA carísimo.

No lo recomiendo, hay muchos más Riads con mejor atención al cliente y con desayunos mil veces mejores.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Mohammed

“Frukosten på hotellet var dålig. Utbudet var litet, maten var inte särskilt fräsch och det fanns inte så många alternativ. Jag blev besviken.”

Partner

6/10

Pleasant

18 Jun 2026

Nawel

Nous avons demander à changer de chambre car les personnes qui travaillent bruyamment aucun silence. Sympathique mais très bruyant, prendre le petit déjeuner bien à 8h sinon pas assez de vaisselles et plus de salades de fruits

Family

8/10

Excellent

03 Jun 2026

mücahit kubilay

Çalışanlar her konuda çok yardımcı oldular. Konum ve imkanlar iyi. Odamız çok küçüktü. Temizlik konusunda çok rahat edemedik. Fiyat performans bir yer.

8/10

Excellent

23 May 2026

Stefano

Camera bella e pulita, struttura bella come nelle foto, di sera forse anche di più.

Il personale è gentile e organizzato.
La cucina del ristorante non è un granché abbiamo mangiato meglio nel resto della medina e purtroppo è vicino ad una moschea alle 4.30 di notte gli altoparlanti sparano una preghiera svegliandoti.

Partner

6/10

Pleasant

27 Apr 2026

Michele

Stedet var slidt , værelserne små, lugtede. Servicen var dårlig , ingen smil . Man kunne godt mærke at det var et stort sted og det gjorder det meget upersonligt i forhold til andre Riader.
Ikke et sted jeg vil anbefale til andre .

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Jinan

Charmigt boende. Personalen var väldigt hjälpsamma och trevliga. Vi checkade ut från riaden för en natt men kunde lämna våra väskor där. Provade Hamam och massage som var helt ok. SPA-avdelning är liten men inget fel på behandlingen.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Andrea

La camera era carina, la spa molto rilassante e il personale molto gentile.

Friends_and_family Family

6/10

Pleasant

04 Apr 2026

Maria Carmela Chiara

Troppa attesa al check in, colazione deludente e lenta senza il te ,pochi asciugamani in camera,acqua in camera solo il primo giorno

Friends

6/10

Pleasant

30 Mar 2026

Gulsah

Personeel super super lief maar de accommodatie viel zwaar tegen

Partner

4/10

Poor

20 Mar 2026

nicolas

Dès l’arrivé à l’aéroport le taxi qui était réservé via le Riad n’est jamais venu nous chercher, personne ne répondait à nos messages alors que j’avais la confirmation de réservation.
Au Riad Chambre très petite , literie digne d’une plaque de béton et aucun espace dans la chambre.
Nous avons eu une chambre au rdc , aucune intimité , vous percevez toutes les nuisances qui émanent du Riad ainsi que du personnel .
Passer votre chemin si vous êtes en quête de quiétude et de repos .
Salle de bain pas du tout fonctionnel aucun rangement pour poser ne serait-ce qu’une trousse de toilette, carrelage glissant .
Et petit déjeuner servi à la va vite .
Le seul point positif de l’établissement c’est la proximité de la place jema El fna .
Je déconseille…..

Partner

10/10

Exceptional

23 Feb 2026

claire

La propreté, l'extrême gentillesse du personnel qui nous a laissés un peu petit déjeuner à emporter car notre vol était très matinal. Le riad est vraiment magnifique.

8/10

Excellent

03 Feb 2026

Magalie

Nice riad, in a good location 15min walk from Jemaa-el-fna. Room is basic (no window?), shower ok. Breakfast basic, different pancakes and jam. Staff very friendly and helpfull.

Leisure Family

10/10

Exceptional

29 Dec 2025

Rémy

Nous avons séjourné avec mes deux filles et avons passé un excellent séjour. Le personnel a été aux petits soins pour nous. Je recommande.

Leisure Family_with_children

2/10

Poor

14 Dec 2025

IRAKLIS

Το δωμάτιο ήταν απλά σαν κελί φυλακής.Βρωμικο πολύ , χωρίς ούτε τις βασικές παροχές, παλιά χαλασμένα κρεβάτια , παλιό κουβέρτες μέσα σε παπλωματοθηκες , όλα απλά ΑΠΑΊΣΙΑ .Το προσωπικό προσπαθούσε αλλά δυστυχώς δεν ήταν αρκετό

Friends_and_family Friends

10/10

Exceptional

01 Dec 2025

Emma

Nous avions une chambre très agréable, bien décoré et propre.( Le fait d'être au rez-de-chaussée n'a aucune importance dans un riad)
Le personnel était aimable et accueillant.
Le roof top est superbe, avec une belle vue et vous y prendrai le petit déjeuner. Celui-ci est sucrée, je n'en ai donc pas profité mais mes amis ont apprécié de plus qu'une gentille dame prépare les crepes, pancakes et mismen en direct.
Merci encore. Je recommande.

Leisure

6/10

Pleasant

02 Nov 2025

Marianne

Très bon accueil,personnel aimable et serviable. Joli riad mais la chambre était trop petite surtout pour un séjour d une semaine ! Bien pour une nuit ou deux. Literie peu confortable, serviettes de toilette parfois usées, évacuation d eau pas optimale et souvent nauséabonde.

Leisure Partner

10/10

Exceptional

22 May 2025

Rose

Un petit coin de paradis

Accueil fabuleux! Hôtel magnifique avec personnel au petit soin! J’y retournerai avec plaisir lors de mon prochain voyage!

Friends_and_family Friends

10/10

Exceptional

01 Apr 2025

mari

Kan vara bra att veta att man måste gå ca 1 km för att komma fram, taxi kan inte köra ända fram till hotellet. God mat och mycket fin service. Trevlig och familjär stämning. Kändes tryggt att bo här.

Friends_and_family Family

8/10

Excellent

19 Feb 2025

Kirsten

Das Personal war durchgehend super freundlich. Wir konnten bereits bei Ankunft früher ins Zimmer, lediglich Kleinigkeiten wurden später fertig gemacht. Dies wurde uns aber vorher mitgeteilt und somit mussten wir nicht bis zur Check-in Zeit warten.
Das Zimmer war etwas hellhörig, aber das wird wohl überall in den Riads der Fall sein. Die Klimaanlage hat Anfang Februar bei 5-20 °C auch super als Heizung funktioniert und war sehr ruhig.
In der Innenstadt ist alles gut fußläufig zu erreichen.

Leisure

8/10

Excellent

09 Feb 2025

Mimmie

Trevligt Riad men bra läge och renligt. Dock väldigt lyhört och långsam service vad gäller frukosten

Partner

2/10

Poor

02 Dec 2024

Camille

Horrible

La chambre n’est pas du tout pareil que sur les photos, très humide, c’était très sale, très mal entretenu ( via photo). Énormément de bruit tout au long de notre séjour, la nuit et le matin.
Je ne recommande vraiment pas du tout cette endroit.

Partner

10/10

Exceptional

08 Nov 2024

Anna

Riad med charm

Ett litet Riad med hjälpsam, trevlig personal som var mycket mån om oss som kunder.
Det är ett litet och personligt ställe som är värd att besöka om man vill uppleva genuint och traditionsenligt boende mitt i Medinan.

Friends_and_family Family

4/10

Poor

19 Oct 2024

Sergio Hernandez

El personal del Riad es amable y las zonas comunes son más o menos bonitas pero es lo único bueno, las habitaciones son ridículamente pequeñas e incómodas, no volvería y menos comparándolo con un riad en el que estuve posteriormente con el mismo precio, no tenía nada que ver. En las habitaciones de este riad cabe la cama y poco más. Cama hecha con 4 tablas mal puertas que chirriaban en cuanto te movías 1 centímetro. Colchón y almohadas incómodos. Un \"armario\" hecho con 4 tablas y 2 perchas. No puedes deshacer la maleta. La primera noche nos metieron en una habitación sin casi ventilación con un olor a humedad terrible. La puerta del baño estaba verde del moho. Por suerte nos cambiaron a otra al día siguiente.

Leisure Partner

4/10

Poor

14 Oct 2024

ALEXANDRE

Décevant ! Photo non contractuelle

Les chambres en photo ne sont pas celle de la majorité du Riad. Il n’y a pas internet dans les chambres. Riad d’une trentaine de chambre donc ça fait penser à l’usine notamment le matin au petit dej, pas assez de tables, mauvaise organisation… nous avons fait 3 Riad celui ci étant le pire…

Partner

8/10

Excellent

29 Sep 2024

fabrizio

La posizione al centro della medina, molto comoda per turisti che vogliono immergersi nel cuore della città. Purtroppo trasporti veramente inesistenti se non in taxi.
La struttura molto carina con un personale gentilissimo e sempre disponibile per ogni tua esigenza. Il manager un signore veramente gentile che nonostante un problema al bagno della stanza è stato molto gentile a cambiarla e offrici da bere per l'inconveniente.
La struttura presenta un ristorante molto buono aperto fino alle 22 e una ottima colazione tradizionale marocchina in un rooftop che guarda tutta la città.
In generale, ottima ospitalità e cortesia.

Leisure Partner

8/10

Excellent

18 May 2024

Amina

Le riad était beau et propre, le personnel accueillant.
Par contre la localisation n’était pas la meilleure. Habiter au centre de la medina n’est pas du tout une bonne idée malheureusement.
Il faut peut être faire seulement une nuitée mais pas 3 comme nous avons fait.

Leisure Family