Name: Riad Pachavana
Address: 172 Derb Lambsober, Marrakech, 40000, MA

10/10

Exceptional

03 Jun 2026

Ali

Great value riad with a lovely bedroom and staff. Really enjoyed our stay. Not luxurious but quirky fun and comfortable. About 15 min walk to the square. Breakfast was good but would benefit from some fruit and maybe slightly better coffee but l did the job. Lovely staff always happy to help and friendly.

Family

10/10

Exceptional

08 Apr 2026

Denise

Riad agréable qui correspond aux attentes de ce type d’hébergement.
Le personnel est courtois et toujours soucieux de répondre aux besoins des clients.

Friends_and_family Friends

8/10

Excellent

29 Mar 2026

Harry

We had a really pleasant stay overall and would happily recommend this hotel. The staff were exceptionally friendly and went out of their way to be helpful throughout our visit. They kindly arranged our taxi to and from the airport, which made everything much smoother, and even came to collect us from the taxi drop-off point on arrival — a thoughtful touch that was much appreciated.
The hotel itself is in a lovely location, nicely set back from the busy streets, which made it feel calm and relaxing while still being conveniently located.
Our only minor criticism was that we were in a ground floor room, which could be a bit noisy at times. Guests occasionally sat out on the patio, and we could hear the hotel doorbell in the early morning. That said, we didn’t spend a huge amount of time in the room, so it didn’t impact our stay too much — but it’s something worth noting for light sleepers.
Overall, a great experience with warm hospitality and a peaceful setting.

Partner

10/10

Exceptional

24 Mar 2026

Marcus

Amazing Riad in the heart of Marrakesh. It’s in a great location, within walking distance of all the Souks and the main square, and pretty much everything you would need during your stay is close by. The staff at the Riad really made this experience 10/10, making us feel like home from the moment we arrived. The breakfast was simple but had everything you need and the outdoor seating area is great. I would easily stay here again.

Partner

4/10

Poor

14 Mar 2026

Michael

The building is beautiful. After having stayed at several locations in Morocco, the staff experience was not what I was expecting for the price. The hot water did not last very long for a couple.

10/10

Exceptional

27 Jan 2026

Delia

My stay here was absolutely incredible from start to finish. The location is perfect close to everything but still peaceful and relaxing once you step inside. It truly feels like a hidden oasis.

I booked a suite, and it was beautifully decorated, very clean, and incredibly spacious. It felt luxurious while still being warm and authentic, and it made the whole experience even more special and comfortable.

The staff made the experience unforgettable. They go above and beyond in every possible way and are genuinely kind, welcoming, and always ready to help with anything you need. Their hospitality alone is a reason to come back.

The food was another highlight. The restaurant serves fresh, flavorful dishes that were consistently delicious, and the breakfasts each morning were amazing; local and authentic.

Everything about this riad made me feel comfortable, cared for, and immersed in the beauty of the experience. I would absolutely stay here again and highly recommend it to anyone visiting. I can’t wait to come back!

10/10

Exceptional

08 Nov 2025

Claire

Loved this Riad. Great location. Friendly helpful staff. Happy to let us have a later checkout. Lovely rooms, very quirky! Nice breakfast. Would definitely recommend.

Leisure Family

10/10

Exceptional

28 Sep 2025

michael

Great location and very welcoming. Really helpful advice for Marrakesh. The plunge pool was so refreshing.

The bar is non-alcoholic which is not specified in the details.

Leisure Partner

10/10

Exceptional

14 Jun 2025

Joel

The manager (owner?) of the property really takes charge of every element, from waiting to escort us to the hotel from our arranged car service, to providing us a detailed orientation including recommendations for dining and activities, to following up on general affairs of the hotel. All the staff were super accommodating and friendly, would recommend this place to anyone visiting Marrakech.

10/10

Exceptional

09 May 2025

Adriana

Best staffing service

Wonderful experience, they are so friendly and good hostess, thank you for everything I will come back, I recommend this place

Friends_and_family Family

8/10

Excellent

09 Mar 2025

Ronak

Riad Pachavana was a good distance from the airport, costing about 80D day or 120D night. Taxi will drop you at road derb lamsaubr, then its 2 minute walk down that alley and riad is on the right. Feels safe in that area at night. We had junior room on first floor and it was quite and clean. They have aircon for heat as March morning and evening are cool. We loved the big bath, as my daughter could splash in it. The outdoor pool is not heated, so no one used it. Breakfast had limited vegetarian options-bread, cheese, fruit salad, olives. sim card shop round the corner on rue gza, going right there was Good vibes coffee shop for plant based hot drinks, going further 8 mins was veg friendly resturants- Broc the Kasbah and opp is simple resturant which we loved and further 5 mins is Kui-zin buffet with veg options. Secret garden and bacha museum were 12 min walk but jemaa alfnaa is 20-25mins. Marjorelle gardens is a must see and is walkable 15mins (book few days ahead). We liked our location if you like walking and it was child friendly.

Leisure Family_with_children

10/10

Exceptional

02 Mar 2025

Sallie

Marrakesh mini break

Amazing break with friends to Marrakesh. Enjoyed every part of it x

Friends_and_family Friends

6/10

Pleasant

22 Feb 2025

Andrew

Family trip to Marrakech

Family trip to Marrakech. The location was nice, it's an 3 min walk off a busy street but on the quieter side of the Medina. A 15-20 min walk from the main square in one direction and a 15-20 min walk to the new town and Majorelle Gardens in the other.

The hosts were great, they arranged a taxi to pick us up at the airport and then met us in the Medina to walk us to the Riad which I'd highly recommend.

We had dinner the first night at the Riad, a good chicken tagine. After a long day of travel it was nice to not have to leave to eat.

We spent 4 nights so Breakfast everyday could have used some variety as it was repetitive.

Friends_and_family Family

10/10

Exceptional

19 Nov 2024

Tyler

10 out of 10!

My stay at Riad Pachavana was fantastic. The Riad is beautiful, both the rooms and the common spaces. The service was fantastic (thank you Yousef). The location is very good for getting a taxi drop off. It’s in a quiet location but still close to the bustling souks. I would highly recommend to anyone.

Self

10/10

Exceptional

10 Nov 2024

Kirsten

Great Hospitality! Riad arranged airport pick up(a must), because within the Medina a car can’t get everywhere but someone met us to walk us right to the front entrance. Easy. Khamissa and staff were wonderful ! Great suggestions for rooftop dinners, 2 amazing meals.. breakfast included was a great assortment of choices(omelette made to order)served on the rooftop deck.

Partner

10/10

Exceptional

10 Jun 2024

Lauren

Amazing riad

Amazing couldn’t have done more to help. Really friendly riad

Friends_and_family Friends

10/10

Exceptional

25 Apr 2024

Thomas

Very cozy riad, manager is very responsive and gave a helpful orientation on arrival.

Partner

10/10

Exceptional

15 Apr 2024

Tae Hyun

Host was very helpful and friendly

10/10

Exceptional

14 Apr 2024

Roya

Ashraf and Khamisa took such great care of us. The property is ideally located so we were able to walk to most landmarks. The riad went above and beyond when helping us to arrange excursions and reservations, and even helped us to haggle with a taxi driver! They were always helpful and trying to make our stay and trips around the city as easy and comfortable as possible. At one point my shower head fell off the wall and it was fixed instantly. Because of the hospitality we received we had a truly memorable time in marrakesh. The riad is home to a few rooms but not too many so we got to know the other guests which made the experience more pleasant and intimate. Highly rate this riad.

Leisure Friends

8/10

Excellent

25 Mar 2024

Sindy

It was a nice property, located in a quiet area and the staff is probably the best part of this property

The facilities need some maintenence, like the furniture on the patio its looking really tired.

Leisure Family_with_children

10/10

Exceptional

11 Mar 2024

Luke

Beautiful property and lovely staff who couldn't do enough to ensure we had a great stay. An excellent few nights in marrakech

Leisure Partner

10/10

Exceptional

04 Mar 2024

MICHAEL

The entire staff at this beautiful riad was wonderful. Each went out of his way to make us feel welcome. We appreciated the assistance with airport transportation and other aspects of our visit. The food was excellent! Highly recommend!

Leisure Family

10/10

Exceptional

16 Nov 2023

Samantha

The property was nice and the food very good. All of the staff were helpful and attentive. The manager Khamissa goes out of her way to ensure that you enjoy your stay and see the attractions near by. A very pleasant stay.

Leisure Partner

10/10

Exceptional

15 Oct 2023

Bethany

A beautiful and calm refuge in the chaotic Medina. The staff are unbelievably kind and helpful.

Leisure Partner

10/10

Exceptional

13 Jul 2023

Ivan

Great Experience

This Riad is beautiful and the staff extremely friendly. They are honest and well versed as far as the type of activities you want to do in Marrakesh. The AC could be set a bit lower but at 115F outside I understand it can be hard and expensive to cool the space down.

Friends_and_family Family

10/10

Exceptional

21 Dec 2022

Brittany

Amazing staff, safe and quiet area, shops and dining options easily accessible, taxis easily accessible. Wonderful stay at the Pachavana. Would absolutely stay for my next trip to Marrakech.

Leisure Family

10/10

Exceptional

11 Dec 2022

Wayne

A great little find

Excellent and friendly staff. Very attentive and always a smile. As soon as you close the entrance door it was relaxing and tranquil in contrast to the busyness outside
Located a 15 minute short walk from the Medina which was ideal - lots of roof terrace restaurants to choose from on the way.

Partner

10/10

Exceptional

05 Dec 2022

J

Paradise in Pachavana Riad

Riad Pachavana was a mini paradise in the exotic northern Medina. The setting was spectacular, the room was spacious and atmospheric, while the staff could not have been more helpful. It’s a gem of a place.

Partner

10/10

Exceptional

09 Sep 2022

Barry

We had such a fantastic time at Riad Pachvana. The staff was phenomenal and the rooms and decor were absolutely stunning. We had full body scrubs in a heated marble room followed by massages, both were unique experiences and rivaled the best body treatments I’ve ever received. The food was incredibly delicious and prepared with great care. I wish we could have stayed longer!

Leisure Friends

10/10

Exceptional

30 Jul 2022

Fatima

Very hospitable and homey

It’s lovely riad and we enjoyed our stay very much thanks to Kameesa and her team. The room is very clean the breakfast was sufficient and the location was walkable. The hotel is located at the edge of the old Medina so it wasn’t far to walk to Jamaa al fina and was easy to get a taxi to hit the city center.

Partner

10/10

Exceptional

28 Jun 2022

Deanna

Amazing place

Riad Pachavana was an amazing riad to stay in. The rooms were well appointed, and the common areas were very clean and comfortable. The pool was a nice way to cool down after a long day, and I also enjoyed the rooftop, where I had a great view of Marrakech. The staff was exceptional, particularly Moussa, who went out of his way to make me feel welcomed every time I came in. At the end of a long day of sightseeing, Moussa made sure everything went well, and offered advice about what to see and do for the following day. I can’t say enough wonderful things about this riad, and Moussa.

Self

8/10

Excellent

12 Jun 2022

Dimitrios

Beautiful place and exceptional service from Mussa

The place was beautiful and in a really good spot. Bit hard to find in the beginning. The swimming pool was a paradise while it was boling outside. Room cosy and clean.

The biggest part of this stay was the exceptional service of Mussa. He went beyo d the extra mile to a comodate our needs and very friendly. He is rhe diamond of this place.

The only downside is the lack of fridge in the rooms esp when is 36 degrees and you want to keep cool your water and staff.

Partner

10/10

Exceptional

06 Apr 2022

Stephen

Friendly and helpful staff

The staff was so friendly and helpful. They made us feel very welcome. I stayed with my family, and I would recommend it. The streets around the riad were pretty busy and difficult with a small child, but then again, it is the medina after all. I would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

05 Nov 2021

Brodie

Fantastic Stay at a traditional Riad

A fantastic stay at Riad Pachavana from the pre-trip preparations with Nathalie which then exceeded expectations as a result of Khamissa and her team, who were exceptional in their efforts to make our stay at the Riad extremely comfortable. Such a wonderful team and we are very grateful for all they did.
The Riad is perfectly located in The Medina to access the sights and experience the culture. The room was clean and the bed comfortable. The facilities were good with sun lounges on the terrace with spectacular views.
Food and Breakfast were tasty and the team catered for all our needs and requests. I’d recommend trying Le Vin Gris.
We wish the Riad continued success and hope to return again one day.

Partner

8/10

Excellent

21 Mar 2020

Dr Ashok

Very good and as described.

Riad was very good and as described, Service and hospitality offered was also very good.

One point regarding breakfast however, the same menus was offered each day with no variation. Extra items were possible to be ordered however basics such as 'English' Tea were not offered as per expectation.

Friends_and_family Family

8/10

Excellent

19 Mar 2020

Steve&Sybille

Really helpful staff, lovely decor, great roof terrace

Leisure Partner

8/10

Excellent

19 Nov 2019

Keith

Great Riad in the Médina

A super Riad which was a haven of quietness and peace in the Médina. Attentive staff were very helpful. We had a problem with the noisy air conditioning which meant we had to move rooms and this was handled very efficiently. However a bit more attention needs to be paid to general maintenance. Both of the rooms had shower heads without holders and shutter doors did not move freely. Overall a really nice place to stay.

Partner

10/10

Exceptional

10 Nov 2019

Balleux

Staff is simply amazing! There is alcohol! The place is clean and the food is tasty

Partner

10/10

Exceptional

05 Nov 2019

Verified traveler

I had such a lovely stay at this raid. The hostess was so accommodating. She went above and beyond to ensure I had everything that I needed. The room was clean and the daily breakfast was delicious. I was single female traveling alone and I never felt it. Beautiful city and people thanks again!

Leisure Family

10/10

Exceptional

23 Oct 2019

John

Beautiful Riad!

Partner

10/10

Exceptional

03 Oct 2019

Patri

Absolutely loved this place, the staff are friendly... the place is beautiful and super clean! Great location, the rooms are huge and beautiful, breakfast is delicious and they go above and beyond to make your stay comfortable

Friends_and_family Family

10/10

Exceptional

24 Sep 2019

Verified traveler

we loved our stay at riad pachavana!! it was so nice, fun, clean, FRIENDLY! We will definitely be back! The food at the riad was also amazing!!

Leisure Friends

8/10

Excellent

25 Aug 2019

Verified traveler

Thank you for everything! We had a great time and the hotel staff looked after us. The room was clean always and the

10/10

Exceptional

23 Jun 2019

Verified traveler

The staff were really nice with us. They gave us tips and suggestions. The last night they helped us with a reservation for dinner.

Friends_and_family Partner

10/10

Exceptional

14 May 2019

Beth

Book this place now!!

Riad Pachavana was an incredible find! An oasis in the middle of the medina, absolutely beautiful room and facilities and the team there were beyond lovely and helpful.

Particular shout out to Sala and Khammis (please accept my apologies in spelling). Nathalie the owner was also so helpful in the lead up to the booking.

Our room, Pierre de Lune was gorgeous, huge comfy bed and private terrace.

Top tip is book an airport transfer through them and dinner the first night if arriving late as the food was beautiful.

As crazy as the city is it was actually really easy to navigate to and from the Riad as they give you a map and point out key places and the car parks so you can always find your way home. Not more than a 15-20 minute stroll to most places you want to go, which is a godsend in the heat!

Highly recommend!! I miss our little oasis already.

Friends

10/10

Exceptional

23 Apr 2019

Alex

A beautiful haven hidden in amongst the hustle and bustle of the vibrant Medina.

Leisure Partner

10/10

Exceptional

31 Mar 2019

Verified traveler

Overall the stay at riad was excellent. All people especially Hamasa, Salah and Hamisha, they were very helpful and looked after us very well. I would really recommend this place and as this place is very close to Médina square. We walked every day.

Leisure Family

10/10

Exceptional

06 Mar 2019

Verified traveler

Fantastic beautiful Riad ! Rooms lovely, clean, spacious, friendly helpful staff, very welcoming, great service, Moroccan breakfast, rooftop terrace, location good and about 20mins walk to main square and souks. Highly recommended. Would definitely stay here again if ever return to Marrakech.

Leisure Partner

8/10

Excellent

09 Feb 2019

Verified traveler

Central position.but not right In the heart of the medinas.and not as hidden in the lanes as some.essy enough to find again.

Leisure Partner

8/10

Excellent

02 Feb 2019

Nick

- The staff made our stay at the Riad Pacahvana. They were extremely helpful from day one and throughout our visit. We couldn't thank them enough for their hospitality
- Breakfast were very tasty: delicious coffee, fresh fruit and particularly yummy pancakes. Omelettes weren't bad either
- The road setting was good. It is situated just inside the city wall and you can easily walk to the main sights. The main area in the centre is beautiful and just what you would expect from a Moroccan riad
- The room was just OK. We stayed in the Sables de Rose which was at the very top of the riad. First impressions were good. It was clean, spacious and we liked the African-style decor. The bed was fairly comfortable as well. However the good first impression didn't last. The first night we extremely cold and the heater on the wall did not adequately heat the room, therefore I first night's sleep was not the best. We did complain and the staff rectified the problem by adding another heater but obviously this was not a great start. The bathroom was not in the best shape. The sink tap fittings were loose and leaking on the floor. There was a mouldy damp smell in the room, no doubt caused by the leaks and the fact the moisture could not escape. There was also no heater in the bathroom at all so it was cold throughout.
- All in all though we loved our list to Marrakesh and the staff at the road really help make the trip

10/10

Exceptional

23 Oct 2018

MARK

Very nice riad

Pleasant stay in a nice riad that the owners have refurbished in a very nice style.

10/10

Exceptional

30 Sep 2018

Azadeh

So great. Great staff. Quite. Just not in the greatest area but when you get there ots all beautiful and nice. Definitely recommended the place

10/10

Exceptional

27 Sep 2018

Nadia

25th Wedding Anniversary

Amazing property would stay there again!!!!

Partner

10/10

Exceptional

25 Sep 2018

Taian

Nice and unique setting with nice Badr

We checked in quite late. Badr (sounds like “Brother”, passionately explained us the hotel, the city, and the culture. Feel warmly welcome!

10/10

Exceptional

08 Sep 2018

Hayley

Picturesque riad with attentive manager

From the moment we got there, the manage khammisa was attentive to all our needs, kind, accommodating and just an overall joy to be around.
The riad itself is stunning, and situated right in the middle of the Médina (Morocco’s old town) it was a little confusing finding our way at first but thankfully, not too far from the local market/taxi stand.
The daily breakfast was delicious and everything served was made from scratch by the wonderful staff. Everyday fresh Moroccan food was such a treat. I will definitely be back again
(The riad really does look like the pictures!)

8/10

Excellent

02 Sep 2018

Luis

Quite place

Pleased

Partner

2/10

Poor

12 Aug 2018

youssef

I want to get refunded

Hey I’m now currently behind the main entrance door the staff are really rude there’s no one to open to you the door and also yesterday I stayed 1 hours outside waiting for someone to open for me and they even didn’t apologize and they said if you want us to open for you you need to come to us and get the riad number to open for you the door am now waiting for 30 min waiting and noo one answer soo I just get robbed in the riad and O trust expedia that give 4 stars but normally it’s ot even 1 star satisfaction thanks

10/10

Exceptional

08 May 2018

Simon

Had a fabulous time. Highly recommended. Close to everywhere in the Medina. Staff were great and very helpful, can't wait to visit again.

10/10

Exceptional

22 Apr 2018

Liz and Don

A magical oasis!

After a short walk down a very narrow alley/street in the old Medina, we passed through a beautiful doorway into a lovely Moroccan oasis. We were greeted by Khamissa, the manager of this special riad. We sat and had tea and some snacks in one of the comfortable lounge areas facing the courtyard while she explained some basic map lessons for navigating the medina. We were lucky to have been given the rooftop room, and we enjoyed the beautiful patio and views from there. The décor of the riad is authentic and visually sumptuous!
We enjoyed a delicious tangine on our first night there. The breakfasts were plentiful (breads, juices, yogurts, coffee, teas, fruits, and eggs on request.)
After busy days touring and walking in the crazy, busy medina, Riad Pachavanna was a welcome retreat. One afternoon we opted to stay in, order a massage, and simply relax and enjoy the rooftop views!
If you prefer an authentic experience instead of a cookie cutter hotel, we would highly recommend this magical place.
Liz and Don

8/10

Excellent

03 Apr 2018

Judit

Nice accommodation in the middle of the city

The riad (I wouldn't say it is a hotel) is a nice bed&breakfast type accommodation with a very nice and friendly staff. There were many excursion options they offered and helped us with booking. The breakfast is according to local standards: bread, sweet cake and jams with a piece of fruit. The riad itself was very nicely decorated, the terrace on the rooftop is very pleasing. Our room was nice and spacious, very cold and dark though but in Marrakesh most of the spaces are dark, no sunshine. The experience of staying inside the old city (medina) is very unique but you have to be aware of the dirt, noise and sometimes uncomfortable tiny and shady narrow streets. Make sure you lower your expectations in terms of hygienic conditions, food and comfort.

10/10

Exceptional

23 Mar 2018

Verified traveler

Tourist in Marrakesh March 2018

Very nice Riad, a bit better than one we stayed in previously. For the money a good bet, staff very responsive. Terrific service, good breakfast, clean and spacious room and bathroom. Check out the rooftop!

Family

8/10

Excellent

14 Mar 2018

Verified traveler

Our 3 nights at the Riad were very good and confortable. The Riad has an excellent location in the Medina in a very quite and accesible area. Staff very friendly and welcoming. Breakfast could be improved a bit more.

8/10

Excellent

08 Feb 2018

Verified traveler

Bathroom a bit basic
Nobody around until 8am to 8.15am.Wanted a cup of coffee by 7am.
Very nice staff,helpful and friendly

Partner

10/10

Exceptional

22 Dec 2017

Kyle

First class

Absolutely bang on, can't speak highly enough of every part of the Riad and the area.

Family

10/10

Exceptional

17 Nov 2017

Nicky

Great Riad in the heart of the Medina

Fantastic break in Marrakech. The staff could not have been more helpful & accommodating. The Riad was simply lovely, a great sun terrace on the roof with a few loungers, tables & chairs and nice Moroccan areas of seating on the ground floor for everyone to relax. The staff were happy to serve lunch on the roof terrace which was an added bonus. The room facilities were as expected - no luxuries like TV's but that's not what you come here for.
Just about everything was within walking distance although you do have to take care not to be run over by mopeds, bicycles, horse-drawn carts & children on roller-skates!
The weather was fabulous for the time of year - we arrived on November 8th & it was sunny every day at about 26 - 28 degrees, although it does get a little chilly in the evenings.
Well worth using the transport provided by the Riad to & from the airport and I'd also recommend trying the dining at the Riad.
Marrakech airport was also an enjoyable experience - modern, clean, spacious & it ran like clockwork.
Highly recommended a winter break here & a huge thanks to all the staff for making it such an enjoyable break.

10/10

Exceptional

25 Oct 2017

Mary

Amazing Riad!

This Riad is gorgeous and the staff is so friendly and helpful. I loved everything about my experience here.

Family

10/10

Exceptional

12 Oct 2017

Alexus

Perfect!!

It was our fall break and we decided to take a break from work and school. My cousin and I chose Morocco as our destination and we do not regret it. The hotel was in the Medina which was the perfect feel to how the natives live. Upon arrival, everything was wonderful! We had the best service! Everyone was welcoming and friendly! I would actually move in if I could! The welcome dinner was delicious! The hotel and rooms were very clean! But the staff made everything better! Whenever we had a question, they were there to answer it and give the best advice. Before leaving, make sure you see Fatima for a massage. She's the best!

10/10

Exceptional

10 Oct 2017

Rachel

Nice riad in the heart of the medina

This riad was in an excellent location in the medina, close to all the places we wanted to walk to. The staff was excellent as was the food. The riad was very nice except that our shower dripped constantly and the taps for the sink were very loose. I think this is quite usual in Morocco, especially in the medina, so we were not overly fussed about it. We had a \"guide\" recommended by the riad for us to tour the souks and we were not pleased with the guide. She had an agenda of her own and only brought us to the merchants she knew, which we assumed was for \"kick backs\". If the riad arranges a tour of the souks or the medina for you, you may want to ask for a male guide to avoid getting the woman we had. Because it is a small riad, we really felt we were getting personalized service and all the employees of the riad knew us well. I would recommend staying at this riad!

10/10

Exceptional

10 Oct 2017

Abdul

Relaxing break - thanks to Riad Staff!

The Riad is within comfortable walking distance (with two medium sized suitcases) from the nearest parking for Taxis in an area surrounded by the local people - which was nice!

The Riad itself was beautiful. We were glad we picked a Riad rather than a hotel the moment we stepped in, beautifully decorated and had an aura of calmness about it.

The staff were very friendly from the moment we walked in to the day we left. Musa (I think was his name - the young chap that did the night shift) would always ask us how our day was when we returned from a day out exploring and seemed genuinely interested in what we thought of Marrakesh and what our plans were. He would always open the door with a huge smile on his face.

We made a comment on our Check In review via expedia about how the toilet seat had a stain on it - it wasn't dirt or anything but just a stain, probably from the water but would not come off. It was abit off-putting so we mentioned it on our review. the Riad responded almost immediately and offered us a different room straight away, which we declined as our room was clean and tidy and the stain was minor issue. But the response from the Riad was spot on and made us feel more welcome as guests at the Riad.

the Riad is within walking distance to most attractions (30 mins max) but due to the heat during our stay we decided to take a taxi everywhere which was easy to do, however, the drivers do not like to turn meter on and tend to ask for 50Dirhams almost everywher

6/10

Pleasant

10 Aug 2017

jac

Could be better

This is a really nice Riad however some things let it down. The lady that checked us in was very nice and very helpful giving us a map and information to get as around the medina. The night we arrived we had pre-ordered dinner, however we felt this was very average. No vegetables or anything with the chicken and the fruit salad desert looked like it was out of a can. Breakfast was also very basic with stale bread and cake everyday- needs more variety.
Our actual room was very nice however we had the Corail room which opened straight on to the courtyard so if people are gathering in the courtyard it may keep you awake if a light sleeper. Night staff also sleep in the courtyard area on the couches so if going out early this can be a little confronting.
The location is quite good for exploring the medina.

10/10

Exceptional

10 Jul 2017

C

Wonderful oasis in the middle of Marrakesh medina!

From point of booking to check out time, nothing was too much trouble for the wonderful staff at Riad Pachavana.
Hamissa and her team were so welcoming, this hotel really is a home from home and made our stay in Marrakesh even more memorable.
The hotel offers a very reasonable airport shuttle that I would recommend - the Riad is difficult to find on your first visit and the pre-arranged transport was very helpful.
The Riad is approx 20min from the main square and sights of Marrakesh so well positioned.
The rooms are large and spotlessly clean. The courtyard area is relaxing and welcoming and the roof terrace a great place to escape.
Cannot recommend this hotel enough!

10/10

Exceptional

09 Jul 2017

Nico

Riad Pachavarna

What a find. In the centre of the Medina. Close to all sights. Staff, rooms and food excellent.

Partner

10/10

Exceptional

09 Jul 2017

Rachel

Loved it!

Really lovely and friendly. Staff were very helpful and welcoming. The rooms were all different in style and had a precious gem theme. We stayed in the Ruby one, which was very comfortable and clean. Breakfast nice and we were pleased with the location. It took about 15 minutes to get into the main Square via The Souks. Would definitely stay again and recommend.

8/10

Excellent

10 Jun 2017

Patrick

normal, bad location

not bad, but only one staff

Family

8/10

Excellent

02 May 2017

Verified traveler

Lovely Riad and wonderful staff

We really enjoyed our stay. The location, breakfast, staff and facilities are all excellent.

8/10

Excellent

28 Apr 2017

Rauf

Overall nice riad however room for improvement

Rooms where clean to a good standard. The service provided was excellent. Location of the riad was inconvenient when getting taxis to and from however close by taxi rank was available. The breakfast was very basic and could have done with more variety. Overall a satisfactory stay.

10/10

Exceptional

28 Feb 2017

Janice

Wouldn't hesitate to recommend

Absolutely beautiful riad with very friendly staff. We had dinner on our first evening which was lovely. Our room was the Rose des Sables, which opened out onto the roof terrace, something that wasn't advertised when we booked and was an added bonus. The only slight criticism was that we arranged for a taxi to take us to the Supratours station for a bus to Essaouira but it did not arrive, we think the hotel forgot to book it and we nearly didn't get on it as all the tickets had sold when we arrived - luckily some folk didn't turn up. Supratours is a very comfortable and cheap way to get to Essaouira btw - highly recommended.

8/10

Excellent

19 Feb 2017

Verified traveler

Great little riad very quiet

If staying in old town be prepared to get lost as no street signs. No nightlife in old town other than in main square

8/10

Excellent

10 Jan 2017

cyrus

the hotel is short walk to the market

the hotel is locted close to the market about 15 walk

10/10

Exceptional

03 Jan 2017

Steve

Excellent location, fabulous staff

The staff were excellent, a lovely Riad, very central.

10/10

Exceptional

02 Jan 2017

Thorne

The hospitality at this riad was incredible. Everyone catered to your needs and the food was delicious! I would highly recommend this place to stay at when you are in Marrakech.

Partner

4/10

Poor

01 Jan 2017

Verified traveler

Plenty of other good Riads

Unfortunately, I left Riad Pachavana with an extremely bad taste in my mouth. While good accommodation, I'd recommend staying somewhere else.

Let's start with the good things:

The riad itself is genuinely beautiful. The inner courtyard is quiet and peaceful with a nice pool and the rooms are immaculately clean and well decorated. The breakfast they serve in the morning was filling and great. I also got a dinner there one night and it was very delicious. In addition, Mohamed, the primary person who worked with guests, was one of the highlights of my trip to Morocco. He was incredibly kind, could speak multiple languages well, and was incredibly attentive.

The bad

Unfortunately, I can't say the same thing about the other two people who managed the rates and the excursions. In short, each time I asked for something it felt like they first forgot and then tried to squeeze me for every dollar they could get. I stayed twice and before I reserved the second stay I asked how much the room was (multiple times) and each time the concierge told me they would get the exact rate, but it would be cheaper than I paid before. When I was actively staying in the rooms the second time, the concierge still insisted it would be cheaper but couldn't get me an exact rate (I was asking every day).

When I went to check out, the price was 20% higher than I paid before. It made me feel taken advantage of and when I voiced my frustration they didn't seem to care.

10/10

Exceptional

23 Nov 2016

Verified traveler

Perfect in every way

The staff were fabulous.
The rooms were gorgeous.
The location was great - out of the main tourist craziness. The food was incredible. The hotel was stunning. The whole experience was extremely Moroccan and authentic. LOVED every minute of being in there. Would recommend highly and also go back.

Partner

8/10

Excellent

31 Oct 2016

efke

Nice decent hotel

This is a 3 star type hotel if Riads could be rated that way. Many of the old fittings have been preserved in this Riad making it feel
Very authenthic. As with all old buildings, plumbing etc can be iffy. We had very little shower pressure but good hot water. Beds were comfortable and very clean. Soaps and shampoos were provided but quality was spare. The reason to come back here is the service. Their service is really good and that's saying something as this is often not a priority in other hotels i stayed in within Morocco.

10/10

Exceptional

29 Oct 2016

BEHZAD

Beautiful Riad in Marrakech

Beautiful Riad in a good neighborhood. Room was clean and breakfast was excellent. Close to a very good fusion restaurant. Staff are friendly and helpful. Special thanks to Ms. Khamisa. Highly recommended.

Family

10/10

Exceptional

27 Sep 2016

Anita

In the old part

Very nice riad and the staff are lovely and friendly. The food was delicious and on arrival the manager gave us a map with all the local Land marks circled and the best routes to take.

10/10

Exceptional

23 Sep 2016

Cheryl

Amazing room, location and, especially, staff

Wonderful riad. The staff was simply amazing. They went out of the way to make sure our trip was fantastic. We arrived in the afternoon, yet they were able to arrange for us a guide at a moment's notice. Dinner was delicious and available on our schedule. I have extensive food allergies, and they accommodated every one of them without compromising the quality of the meal.

The location is great. It's walking distance to most of the main sites, and taxis are easy to grab just a five minute walk up the street.

I highly recommend this riad. You seriously won't regret choosing it.

Family

8/10

Excellent

08 Sep 2016

Verified traveler

It was a great stay. Deffo recommend to others. Clean and lovely staff

6/10

Pleasant

29 Aug 2016

Greg

Mediocre

Wifi was down for almost 2 days and the AC didn't work very well. Staff was very nice though and the hotel was beautiful. It has the potential of being a 4 star hotel but its not quite there yet.

6/10

Pleasant

28 Aug 2016

Tarek

Great staff, poor facilities

Overall our stay at the hotel was okay due the hotel staff being excellent and extremely friendly. They tried to make our stay as comfortable as possible. However the hotel facilities were not as expected. The AC in the room was not great which makes things very difficult when its 40 degrees celsius outside. Having a cold drink would have helped but there was no fridge in our room, so that didn't help. It is a small hotel so there is no TV in the room or phone. You have to go down to reception each time you want something. Wi-fi was down for a day and a half. The location of the hotel was not great. It is not accessible from the main roads and non of the taxi drivers know where it is. You have to walk through some small, smelly and horribble alleys to get to it. With locals constantly trying to 'help' you.

10/10

Exceptional

26 Aug 2016

Alexander

Great staff, very nice Moroccan tastes

Stayed for 2 nights on a stop to Marrakech. Ended up booking an additional 2 nights with help from the staff so we could do day trips to nearby sights. The riad is very nice and in a reasonable location to get to both the medina and newer parts of town, would stay again.

Family

10/10

Exceptional

18 Aug 2016

Elena

Perfect stay

The guy at the reception was so helpful and friendly and made our stay even better. The Riad overall is well located near the centre of the Medina and rooms are really big and well decorated, clean and tidy.

Family

10/10

Exceptional

01 Mar 2016

Peter

Marrakesh Magic

My partner and I got lucky, Riad Pachavana was one of the choices in packages we were choosing from. In a clean, quiet neighborhood in the Medina, it became our absolute oasis from the city life outside. This riad is beautifully designed and finished. All of the regional materials and details are very well thought out and finished. The inner courtyard is absolutely stunning, with palm trees open to the sky, a small pool, and various comfortable seating areas. The enormous roof-top terrace is a true gem day and night. The rooms, each with their own unique design and mood, are very clean and comfortable. We especially appreciated the supremely comfortable beds and pillows. The Pachavana staff is multi-lingual, accommodating, and very friendly. I very highly recommend this as what must be one of the nicest riads in Marrakesh.

6/10

Pleasant

05 Feb 2016

PT Traveler

A 3-Star Riad That Should Do Better

This is the first riad I've stayed in and was hoping for more attention to detail. The Expedia 3-star hotel rating is accurate. The room was as pictured - clean, large, and comfortable. We had dinner the first night - great for late arrivals though a bit pricey and no menu.
The biggest problem was the WiFi. It appeared their router was infected with malware since when you connect and browse on an Android phone, a popup prompted to download a dodgy app. Another guest had the same problem and their phone was infected. The owner called IT but their fix didn't correct the problem. Since the owner was not always around and the staff were not aware of the issue, we had to try each day to see if it was fixed. Not having internet for 3+ days was a BIG deal.
Other small items could be improved. For example the shower drain was very slow (clogged). Reported it to staff but not fixed. Expedia lists \"free bottled water\" but none in the room. The Master Saphir Suite was next to the kitchen and you can sometimes hear staff at work or talking.
As for security, you have to knock on the front door of the riad and wait in the alley to be let inside. You do not get a key. Plus the keys to all the guest rooms are hanging by the door. Both of these are a security concern in my opinion.
So overall we slept well, enjoyed the lush decor and relaxed setting, had a nice breakfast, but it could be so so much better.

8/10

Excellent

31 Jan 2016

Hong Jun

Hotel staff was very helpful, breakfast is good, location is convenient to visit jeema el-fna and also the new city in Menara. Location though is not too easy to find if you're going there for the first time, look it up in advance to avoid paying the street kids to take you there.

Family

8/10

Excellent

01 Jan 2016

Gillian

Calm oasis in busy city

The Riad Pachavana provided a welcome calm and peaceful respite from the hustle and bustle that is Marrakech. It is located a 15-20 minute walk from the main square and souks of the medina, and a similar distance from the new town. The staff were all extremely helpful in arranging trips and taxis as required, particularly the night manager. There are plenty of quiet communal areas which allowed our family to relax together without being squashed into one of the bedrooms. All in all, the riad Pachavana gives a great authentic Moroccan riad experience.

10/10

Exceptional

31 Dec 2015

Don

Beautiful Riad with great staff!

This is a fabulous Riad. The location s convenient and quiet.Because of a schedule glitch on our part we ended up staying in nearly every room. They are all great. My daughter and I especially liked the the rooms with the adjoining patio. The staff is fantastic, very helpful and accommodating. The manager is a gem, when we made a scheduling error she came to our rescue and responded to our every whim. The food is also very good and the rooftop terrace is a great place to hang out. After staying in other Riads, this was our favorite!!

8/10

Excellent

09 Oct 2015

Verified traveler

Little bit far away

We had a lovely holiday in the Riad staff were very good and made my birthday special, but hotel area surroundings not really very pleasant but would recommend it to anyone for a relaxing time whilst at the Riad.

Partner

10/10

Exceptional

08 Oct 2015

rachelle

Tranquil Riad in good location

We really enjoyed the authentic Moroccan decor and the peacefulness and tranquility of the Riad once you were inside. The staff was very friendly, accommodating, and helpful with planning your daily excursions. We enjoyed their breakfast and tea and some refreshments. Although we did not eat dinner there, we heard it was excellent.

Family

10/10

Exceptional

06 Oct 2015

Henrik

awesome place to stay

Had a great stay at the riad - super friendly staff, beautiful courtyard and everything we had hoped for. A great oasis to come back to in a sometimes quite hectic city.

Family