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Riad Ben Tachfine

Marrakech · Morocco

Derb Jdid Bab Doukala, 227View location

8.8/10Excellent22 Reviews
Cleanliness8.6/108.6
Service9.2/109.2
Comfort8.2/108.2
Condition9.0/109.0
Neighborhood8.0/108.0
Amenities8.0/108.0
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About Riad Ben Tachfine

Riad Ben Tachfine is a six bedroomed boutique hotel, situated a short stroll from the vibrant and pulsating Place Jemaa el-Fna. This world heritage site is at the heart of the legendary ‘Rose city' of Marrakech; one of Morocco's most popular vacation destinations.

We take pride on our high level of service and hospitality, providing a truly magical setting from which to explore the rich tapestry of the contrasting character of the Moroccan landscape – a landscape interwoven with the heady mixture of Arab, African and European cultures.

Ideal for a luxury weekend break, or longer stay, the Riad offers dining, a Spa, Hammam, making a perfect choice for your Morocco holiday.

Read more about this hotelShow less

With a stay at Riad Ben Tachfine, you'll be centrally located in Marrakech, within a 5-minute drive of Majorelle Garden and Koutoubia Mosque. This spa riad is 1.5 mi (2.4 km) from Jemaa el-Fnaa and 0.6 mi (0.9 km) from Dar el Bacha Palace.

Make yourself at home in one of the 6 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators No alcohol served onsite No alcohol allowed onsite Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
    • Shuttle transfer per adult: EUR 15 (one-way)
    • Shuttle transfer per child: EUR 15 (one-way), from 6 to 18 years old

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Alcohol is not served or permitted at this property.
  • Special Instructions
    Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards and cash
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 15.00 per vehicle (one-way)
    • Self parking fee: EUR 2.00 per day
    • Spa fee: EUR 30 per person per night
    • Hot tub fee: EUR 10 per day
    • Credit card charges are subject to a surcharge of 4 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

    Spanish

Nearby attractions

Place Bab Doukkala 0.6 km / 0.4 mi
Bab Doukkala Mosque 0.8 km / 0.5 mi
Ecomusee Berbere 0.9 km / 0.5 mi
Dar el Bacha Palace 0.9 km / 0.6 mi
Ensemble Artisanal 0.9 km / 0.6 mi
Zawiya of Sidi Bel Abbas 1 km / 0.6 mi
Souk Cherifia 1.1 km / 0.7 mi
Zaouia El Abassia 1.1 km / 0.7 mi
Le Jardin Secret 1.1 km / 0.7 mi
The Secret Garden Medina Marrakech 1.1 km / 0.7 mi
Perfume Museum 1.1 km / 0.7 mi
Dar Bellarj 1.2 km / 0.7 mi
Majorelle Garden 1.2 km / 0.7 mi
Ben Youssef Mosque 1.2 km / 0.8 mi
Mouassine Fountain 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2018
  • Total number of rooms: 6
  • Number of floors (main building): 2
  • Single rooms: 1
  • Double rooms: 2
  • Suites: 3
  • Family rooms: 1
  • riad
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  • Visa
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Show 75 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Supermarket
  • Shop
  • Terrace
  • Sun terrace
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • BBQ facilities: 1
  • Grill/BBQ: 1
  • Library: 1
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Meeting room
  • Secretarial serviceExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Sun loungers
  • Parasols
  • TV lounge
  • Game room
  • Steam bathExtra charge
  • Turkish bath (hamam)Extra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Breakfast
  • Breakfast served to the table
  • Continental breakfast
  • Set menu lunch
  • Set menu dinner
  • Vegetarian meal
  • LGTBIQ friendly
  • Early Check-in
  • Identification card at arrival
  • Marriage certificate required for a couple to share room
  • Flight information required
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Riad Ben Tachfine

8.8
Excellent
22 Reviews
Cleanliness
8.6 /10
Service
9.2 /10
Comfort
8.2 /10
Condition
9.0 /10
Neighborhood
8.0 /10
Amenities
8.0 /10
18 reviews shown
8/10
Excellent
19 Jan 2020
Verified traveler
A lovely riad tucked away in the Medina. An oasis of calm amid the hustle and bustle. I would have given totally full marks apart from I'd booked this riad on the basis that it had a small gym but that had been removed.
Leisure Partner
4/10
Poor
10 Apr 2019
Verified traveler

Definitely NOT a 4-star

We cannot understand why this place has a 4star rating. I think they’d rating should be re-evaluated. It’s in a very bad and dirty area of the medina. Walking to it was pretty scary and once we got there, we were even more disappointed! The exterior entrance has obvious deferred maintenance. Once inside, we were again disappointed bcuz the interior courtyard was dim, dingy, had deferred maintenance and depressing. This place was so bad that we decided to move to another Riad. A Riad that has 4star rating but there truly is NO comparison!

Mohamed is a very nice man and he tried to help us but he and the staff had a “that’s the way it is” kind of attitude. It was a bit frustrating but we dealt with it.
Partner
10/10
Exceptional
06 Apr 2019
Verified traveler
We liked everything nothing at all to dislike!! Will come again ! M.H
Leisure Partner
8/10
Excellent
25 Nov 2018
Verified traveler
Riad Ben Tachfine is in the less touristy part of the Médina and offered us a glimpse of life in this fascinating old city. The staff, particularly Malika, was kind and helpful. We came from the airport late in the afternoon and were hungry and Maliki greeted us with mint tea and cookies and arranged for us to have a simple meal of bread, meatballs and fruit salad (for a charge of 15 euro for the two of us). When we left she sent two men to carry our luggage to the street and hail a taxi for us (which, it turned out, was not so simple so we were glad to have them there.) The riad is old and beautiful but like much of the Médina has a feeling of faded elegance. One suggestion for the management: Make hand soap more available! There was soap in the shower but none by the sink in the bathroom that came with our room and none in the downstairs bathroom near the front door.
Partner
4/10
Poor
11 Nov 2018
Neilza
Arrived at Morocco airport and our pick up arranged by the hotel did not turn up,we waited for 1 hour then got a taxi ourselves to the hotel at double the price.
The cleaner must have broken a glass when cleaning the room because the matching glasses we had for the first 2 days did not match on the 3rd day, we only noticed this when my wife stood on a piece of broken glass and cut her foot in the bedroom.
We had no hot water for 2 days we complained on the first day this happened but still no hot water the following day.
We were given clean towels on the first 4 nights but no clean towels for the remaining 3 days of our 7 night stay.
If you book this Riad for a holiday ask not to be put in the only room on the ground floor
Very noisy in the morning from 06:30 each day as the breakfast room is next to the ground floor room.

The Riad is located in the old part of town down a couple darkly lit alleyways
Close to the hotel we were approached 3 times over the course of the week by groups telling us the road ahead was closed and to get to where we wanted to go was to follow them to which we obviously ignored.
So for us not a good holiday and we would never return to Riad or The area it was situated.
10/10
Exceptional
07 Nov 2018
Hannah

Quaint and Charming Oasis

We were very happy with our stay at Riad Ben Tachfine. Not going to lie: the Medina is a weird place. I got nervous on the way there because the whole location is essentially an unmarked, snaking alley maze. But, when they opened the Riad door, I was amazed! The wonderfully hospitable staff (Yassine and the madame) were attentive and helpful the whole time. Beautifully decorated, super cute, full of culture and history. Thank you!
Partner
10/10
Exceptional
02 Nov 2018
Alan

Adventure in Morocco

Lovely riad in the medina. Location makes it a little tough to get to but staff will meet the taxi and assist you to the riad. They will even escort you to a local restaurant. Staff was exceptional. They went out of their way to make us comfortable. They even prepared a special meal for one of us who got sick. The room was a wee bit small and lacked chairs, but we made due. Lighting was somewhat dim in the bathroom. The common area was super. Overall we were most pleased with the facility and felt the minor issues were far surpassed by the wonderful staff. Dinner can be arranged if you wish.
Partner
10/10
Exceptional
26 Oct 2018
Verified traveler

Very kind staff, near NE corner of Medina

Riad is a bit of a chore to find, but worth it. Hospitality top notch, staff very kind. Rooms and bathroom large and comfy. At NE corner of Medina. Once we found our bearings it was 10-15 min walk to major attractions. Riad is gated and secure.
Partner
10/10
Exceptional
09 Oct 2018
Jeremy

Slice of Old Marrakech

This was a great stay, the immaculate design and decor authentic to the area and well maintained was a great oasis in the hustle and bustle of town. It is a fair distance to the center of town, but the distance made for a welcome respite and it was all within a 30minutes walk. Service was top notch.
10/10
Exceptional
03 Oct 2018
Verified traveler
We had a great stay at the Riad. They picked us up from the main st after we got a little lost on the way there! the Riad is quiet, the staff is friendly and accommodating, It's clean and wiFi is fine. The bed is firm- not ideal for side sleeping- but comfortable. It's a good location out of the bustle but close enough to walk back for an afternoon rest.
Partner
4/10
Poor
23 Apr 2019
Verified traveler
Die Lage des hotels ist sehr schlecht, es ist selbst für ein Riad in der Medina sehr sehr schlecht zu finden.
Der check in war nicht unfreundlich und unangenehm. Entsprechend ist dann unsere Bewertung auf expedia ausgefallen. Als die Besitzerin dies nach der ersten Nacht gelesen hatte, hat sie uns am nächsten Morgen aus dem Hotel geworfen, weil ihr die Bewertung nicht gefallen hat. Sie konnte und wollte nicht mit der Kritik umgehen und hat sie als beleidigung aufgefasst. Sie hat sich auch gar nicht auf ein Gespräch eingelassen sondern uns dazu aufgefordert sofort das Hotel zu verlassen. Wir hatten eigentlich 4 Nächte gebucht und bezahlt. Letztendlich war es für uns sehr gut, weil wir dann ein sehr schönes Riad in einer viel besseren Lage und mit sehr freundlichem Personal gefunden haben in dem wir uns sehr wohl gefühlt haben.
10/10
Exceptional
18 Mar 2019
Verified traveler
Amazing, simply amazing. It was the best choice we could have done. Lovely Malika and Sam and also anybody else working at Riad Ben Tachfine have been more than helpful, absolutely attentive and just made us feel good and happy any moment. The Riad and also the Marrakesch Suite were great, full of wonderful decorations. Everything was perfectly clean at all times and we could feel the unique atmosphere which was also created through the love for all details in this Riad. We want to come back to Marrakech for sure - and it is also sure for us that we will come back to Riad Ben Tachfine again. Thanks a lot for everything, you made our vacation unforgettable.
Leisure Friends
8/10
Excellent
26 Feb 2019
Verified traveler
Struttura nel complesso gradevole ma la classificazione come 4 stelle mi sembra esagerata
10/10
Exceptional
19 Feb 2019
Verified traveler
CLIENTE TRES CONTENTE
DE L ACCEUIL DU RIAD
RIEN A REDIRE
Leisure Family_with_children
10/10
Exceptional
13 Feb 2019
alexandre

Bon séjour

Séjour du 06/02/2019 au 12/02/2019, très bonne accueil de toute l'équipe et de la responsable, chambre correct et propre, ryad au calme et typique située dans une petite rue typique, l'équipe toujours au petit soins, transfert depuis l'aeroport sans problème, à 25 minute à pied de la place et 10 minute en voiture, pas loin du jardin majorelle
Partner
10/10
Exceptional
24 Sep 2018
Verified traveler

Ubicación discutible, Riad súper recomendable!!

Lejos del bullicio del centro de Marrakech pero a unos 15min caminando de todos los atractivos de la ciudad. El personal se esmera en hacerte sentir como en casa, te preparan el desayuno y están siempre al pendiente llenándote de atenciones. Una experiencia por demás grata. El lugar es muy acogedor, la habitación limpia, ambiente familiar. La verdad es que al principio me desconcertó el acceso, no parece ser una zona bonita pero es muy seguro y tranquilo, se descansa como en casa y tienen facilidad para conseguir excursiones, traslado al aeropuerto y todo lo que necesites.
Family
10/10
Exceptional
15 Sep 2018
keith

Keith B

Dąs Personal ist sehr hilfsbereit und erzählt viel von der Kultur und Religion in Marokko. Obwohl das Hotel kein Restaurant hat, haben sie ein leckeres Abendessen zubereitet.
10/10
Exceptional
27 Jul 2018
Abdessamad

Très bon séjour au riad Ben Tachfine

Très bon séjour dans ce très beau riad authentique et chargé d histoire.
L équipe est accueillante et souriante, toujours attentive à nos besoins.
A l écart du bruit de la place jamaa el fna qui est facilement accessible à pied en un quart d heure.
Ce riad gagne à être connu.
Nous y reviendrons.
Partner

Location & surroundings

Riad Ben Tachfine
Derb Jdid Bab Doukala, 227, Marrakech, Morocco

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Riad Ben Tachfine

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