Name: La Quinta Inn Suites By Wyndham Boise Towne Square
Address: 7965 W. Emerald St., Boise, 83704, US

2/10

Poor

02 Aug 2026

Jonathan

Worst experience of my life. Smoke detectors taped shut. Foul smell in the room with air purifier running. When I went to front desk to ask for new room she said oh yeah that room is bad. But wouldnt give me a new room. She had 8 rooms empty at 1130pm people had not checked in. But refused to give me one until about midnight when I refused to leave and threatened to call fire department and inform them of the issues. Magically I had a room then. But hotel is gross. Not clean not taken care of. Pool was green. Absolutely disgusting

6/10

Pleasant

02 Aug 2026

Alica

The floor in the bathroom hadn’t been swept in ages. I took pictures of the build up of debris behind the door. I felt like I needed shower shoes. The tub was stained. The elevator doors were dirty when we got there and still dirty when we left. Another guest had a big dog that barked at me and frightened me. When I told the owner his dog was scaring me the dog owner yelled at me to get over it. The front desk person did nothing to intervene with either the dog or the threatening dog owner.

10/10

Exceptional

01 Aug 2026

Alana

Under construction, safety concerns throughout. Don't believe OSHA REGULATIONS being followed.

8/10

Excellent

01 Aug 2026

Malia

The pool was very nice. The hot tub is big, but the jets were not working right.
Breakfast was good, but it was the same menu options every morning.
Staff were very polite.

6/10

Pleasant

31 Jul 2026

Patricia

4th floor smelled of pot. Desk clerk just smiled and said she would look into it. Dust cover around bed was covered in dog hair

10/10

Exceptional

31 Jul 2026

Bobbie

Nice place, clean and comfortable. Hot tub was nice and hot. 🙂

8/10

Excellent

30 Jul 2026

Juan

Just not as good overall as it has been in the oast

10/10

Exceptional

29 Jul 2026

Jill

They were under construction so I can’t give an honest review.

10/10

Exceptional

27 Jul 2026

Linda

Even though the property had lots of remodeling going on on the outside, it’s was excellent on the inside.

6/10

Pleasant

27 Jul 2026

Traci

Mostly quiet, although remodeling was taking place. The bad thing was the air conditioning was not working in our room.

10/10

Exceptional

27 Jul 2026

christopher

N/a

10/10

Exceptional

27 Jul 2026

Gwendolyn

The website failed to tell us the hotel was under renovation! However, the location and neighborhood was excellent, you could walk to everything. A mall was right next door and many restaurants right out the front door!
The staff was excellent, very friendly and extremely helpful. The pool room was very nice, spacious and clean! I would recommend highly!

8/10

Excellent

27 Jul 2026

Eric

Not a fabulous hotel but decent for the price and location.

10/10

Exceptional

27 Jul 2026

Dale

Very good

6/10

Pleasant

26 Jul 2026

jennifer

Pretty good hotel but was pretty expensive for being rented on expedia.

10/10

Exceptional

26 Jul 2026

Alberto

Great place

8/10

Excellent

25 Jul 2026

Deborah

Pleasant stay, don’t get a room close to the ice machine, kept our friends in another room up late because of the noise. Everything was fine for us.

2/10

Poor

24 Jul 2026

Carmela

My room was in the end of the haul apparently in the dog section
As soon as I checked in there was a small
Dog that barked continually after several hours of that I called the front desk and they politely told me how sorry they were but did nothing after another hour I went to the desk and again got a polite sorry but dog barked all night. Early next morning a large dog started barking around 3:30 and so I called and went to the desk. Again got nothing but “sorry”
Night two again dog barking and your employees were sorry but nothing changed

I would have checked out on night one if I could have gotten my money back. I stay in your motels often this one was dirty and dogs barking was rediculous
Won’t use your motels again

6/10

Pleasant

24 Jul 2026

Brian

Overall, not a bad stay. I was informed that construction was going on during my 4 days there and figured it would be ok. The construction was right outside my room in the hall for several days and the room across from me. There was more noise than I anticipated, but fortunately I was gone during the day when the majority of stuff was going on. Staff was helpful and courteous.

8/10

Excellent

23 Jul 2026

Peter

Everyone we met was very helpful, front desk, and the ladies cleaning our rooms.

It was a little noisy at times due to construction, but we had been expecting that.

This was our first trip to Boise and it was easy to get around. Lots of stores and shops near the hotel.

Would have preferred rooms with common access door.

6/10

Pleasant

22 Jul 2026

Connie

Could definitely improve the cleaning and maybe place guest away from the construction area. Most importantly cleaning

10/10

Exceptional

21 Jul 2026

Laura

All Hotel was good and near from mall

Family_with_children

8/10

Excellent

21 Jul 2026

Alysha

Very spacious and clean room, very helpful and nice staff, 24 hour pool/spa, and a simple but nice selection for breakfast!

Would stay again.

Family_with_children

8/10

Excellent

20 Jul 2026

Kari

Property is undergoing renovations. New rooms are nice. Breakfast was pretty good. Great location.

4/10

Poor

20 Jul 2026

Alicia

The pool was never cleaned our whole two weeks that we were there.
WiFi wasn’t working.
Renovation was going on making it dirty inside/outside.

8/10

Excellent

16 Jul 2026

Dawn

Everything was very nice .people staff parking
Maybe a vending machine on every floor. Soda for sure and candy

Pet

10/10

Exceptional

13 Jul 2026

David

Renovation in progress so difficult to properly assess

Partner

8/10

Excellent

13 Jul 2026

Michelle

Check in was very gassy and the lady that helped us was very friendly and have us all the information we needed. It was a nice stay. Breakfast buffet was stocked and good was good. Not a lot of choices, but plenty for breakfast. Rooms were clean and comfortable. Would stay there again.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Lori

Staff was exceptional 👌 waiting patiently as we were in after midnight for check in. Loved that the pool was 24hrs. Breakfast was decent. I am a bit of a coffee snob so we did get our coffee elsewhere but it was available 😀 rooms, spacious, clean. We weren't notified until after booking our rooms that major renovations and maintenance were happening but overall it wasn't too distracting. Def pet friendly.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

jordyn

it was really nice, the construction kinda sucked but it was all good, the pool was amazing

Partner

8/10

Excellent

10 Jul 2026

Rita

Would love to see more breakfast options.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Carmen

We stayed for 3 days the staff was amazing especially Destiny we loved it here breakfast was good all around the best hotel we ever stayed in thank you everyone

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Ronald

I only stayed one night. The television did not work. Coffee with breakfast tasted line it came out of a vending machine. I did sleep well. Room was clean. For an overnighter it’s not bad.

Self

4/10

Poor

09 Jul 2026

Judy

We prepaid for a king suite room. When we arrived, it seems that the one of their bosses?? Was coming and they wanted him to have the renovated room that we paid for. They offered to put us in a different king room, but found out it wasn't available. They ended up putting us in a double queen room that was right beside a room that was being renovated. The chair in the room was horrible. You could feel the springs coming thru. The base of one of the beds was sticking out and my 70 yr old husband almost broke his toe on it. We were told we would be compensated for the down grade but so far nothing. We have stayed hate several time and enjoyed the king suite. Not sure we will come back to this one.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Robert

Very noisy children in a room above us late at night and very early the next morning. Why can't families with children be placed on the bottom floor to eliminate disrupting all other guests?

Partner

6/10

Pleasant

07 Jul 2026

erin

The carpet in the room was wet next to the desk and by one of the beds and there were food crumbs next to the chair.
They were updating the hotel while we were there so that may help in the long run😊

Friends

8/10

Excellent

06 Jul 2026

Jonathan

Clean, simple, cheap place to stay for the night. The staff was friendly and helpful. Various nice amenities and the continental breakfast was good enough. My only real complaints were that the blackout curtain didn’t cover the middle section of the window so the light came in bright early in the morning, and also the AC constantly flicks on and off which is quite loud so if you’re a sensitive sleeper this could be an issue - not a huge deal to me though. Would still stay again!

Self

8/10

Excellent

06 Jul 2026

Madeleine

Excellent place to stay, there was just construction going on so it was a bit dusty. Overall great stay and would visit here again

Family_with_children

10/10

Exceptional

06 Jul 2026

John

All I can say that was wrong was, to be sure to check the filter on the Air conditioner, the 1 in my room looked like it hadn't been cleaned in over a month, which caused the ac to work at minimum efficiency

Friends_and_family Friends

6/10

Pleasant

03 Jul 2026

Kathleen

It was okay. Under renovation so a lot of dust and dirt everywhere. Comforters are a little thin for my taste. Breakfast was okay, but I wish they’d had yogurt.

10/10

Exceptional

03 Jul 2026

Kara

Very clean rooms and helpful and friendly staff.

Family

6/10

Pleasant

01 Jul 2026

Rebecca

Everything was great. The only problem was that my room was right across from the ice machine, and every morning I woke up at 5:40. The staff needed to use it to fill the bar for the breakfast buffet. I wish that upper management would find a way to put a large machine in another area. This is an ongoing disturbance for anyone on the 1st floor next to the machine. This is NOT an issue the onsite staff can fix. I hope whoever owns the hotel will look into this complaint.

Self

8/10

Excellent

30 Jun 2026

Christine

Property is under construction right now so things were understandably a bit dirty in entry areas. Room was clean and in good order. However, there wasn't much sound proofing. Being located right across from the ice machine we could hear every time it was dispensing ice. This was a rather loud process every time. Also could hear microwave running in next door room. Not deal breakers but did cause sleep disruption.

Family

10/10

Exceptional

27 Jun 2026

Heather

Loved our stay here. Breakfast was very good and kids loved the pool area. Rooms were spacious and had nice amenities.

Family_with_children

10/10

Exceptional

26 Jun 2026

nick

Easy check in, clean room, quiet and cozy beds.

Family_with_children

8/10

Excellent

25 Jun 2026

KATHLYNN

Definitely will stay here again. The staff was very friendly. The room was a great size, not cramped, lots of room, very clean. We slept really good. The food was good, lots of things to chose from.

Partner

6/10

Pleasant

18 Jun 2026

Gary

The hotel was under construction as they were remodeling the outside of the building and some rooms on every floor. Which ment construction debris down the hallways mainly around the elevators as the construction workers would use the elevators. Which when we booked our stay the didn't mention anything about the remodels happening. We had at one point came back to our room and the door was taped shut as they where paint the trim around our room door. Also the breakfast was good but the construction workers were also getting breakfast so the line were long not with ppl staying but with people working on the building. The front office people were nice and the pool was clean. Other than not being told they were under construction when we booked it was a fine stay.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Amanda

The rooms need updated.

Partner

6/10

Pleasant

16 Jun 2026

CHRISTINA L

They are doing construction right now and property was messy. Carpets were full of dry wall.

Business

10/10

Exceptional

14 Jun 2026

Rylie

Super great! Just doing some construction, but the walls were sound proof from other visitors. Construction stopped before bed.

Family_with_children

4/10

Poor

12 Jun 2026

Carol L

My son, grandson and I stayed at La Quinta for 4 days, 3 nights. Unknown to us, the property was being renovated and much of the work was being performed on a scaffold outside our window. There was drilling, hammering and loud talk right outside our window. We could not open our drapes and when we came back to our room to rest, it was impossible because of the noise. We asked if there was another 2 queen bed room and the young man said there was, but they wanted to keep it for new customers, but he could check with his supervisor who said we could switch rooms. When I came down to re-register for the new room, the young man said that because we reserved the room through Expedia, we would have to pay more to get the new room. We couldn't pay more, so we didn't get the room. The next day, my son had a phone interview for a prospective job, but he had to leave the room because of the noise and do the interview in his car. We certainly did not feel like we were valued guests and in fact, were left to feel that they didn't care about us at all and really only valued our money. This was a big disappointment as my son and I had stayed there in the past. I wasn't sure the bathroom had been cleaned and there was mold on the ceiling. We had to ask for new towels as there were no hooks or towel bars in the bathroom to dry our towels and re-use them. They never tried to clean our room - we finally caught someone and then they cleaned our room. Even pool area was neglected.

Family_with_children

10/10

Exceptional

09 Jun 2026

Luisa

Room was clean, staff were very hpful.

Friends_and_family Family

2/10

Poor

09 Jun 2026

Renita

The staff was not helpful, the rooms had bugs in it, and there was trash left behind the bed near the headboard!

Partner

10/10

Exceptional

09 Jun 2026

Michele

Wonderful weekend celebrating the BSU graduation

Family_with_children

10/10

Exceptional

08 Jun 2026

Daniel

Room was spotless and parking lot was safe and well lit.

Self

10/10

Exceptional

06 Jun 2026

Dillon

The staff is amazing and the rooms were very clean and quiet

Self

10/10

Exceptional

06 Jun 2026

Jolene

Nice quiet area but close to amenities. Good breakfast. Big parking lot. Friendly staff.

Friends

8/10

Excellent

04 Jun 2026

Thomas

Good

Self

6/10

Pleasant

03 Jun 2026

Joseph

Only complaint is the adjoining room had a cellphone alarm going off since 4:30am for almost an hour

Self

10/10

Exceptional

03 Jun 2026

Natasha

Everything was great. Nothing to complain about.

Friends_and_family Friends

8/10

Excellent

01 Jun 2026

April

This property has good parking and lots of it. The staff is very nice. We had 2 rooms and stayed 4 nights. The refrigerator my room didn't work. I told the staff about it and they said they would send the maintenance guy up. When we returned later that day the room had been cleaned but the frig still didn't work and never did the whole trip. Had the frig in our 2nd room not worked, I would have complained again. As it was, I used the ice bucket full of ice to set down in my cooler to keep drinks cool in my room. Breakfast was the same every day, the only variation being link versus patty sausage, and one day both. Trash can was full one morning g at breakfast so we used the recycle can for trash. The property was also under renovation, which it needed. The location and price was good, and we've stayed there before, so we will continue to stay there when we visit Boise.

Family

8/10

Excellent

29 May 2026

Philip

Enjoyed our visit to Boise, ID La Quinta so much we extended our stay by 2 days.
Room was comfortable, clean and well appointed

Self

2/10

Poor

27 May 2026

Dylan

Room was not cleaned found old soap and hair in the shower. Also found used nasty hair tie in broom and portion of carpet was wet. Hallways stunk and had horse flies

Family_with_children

6/10

Pleasant

24 May 2026

Angelica

The room was clean when we arrived it was big enough for all of us the pool was a plus for the kids and enjoy while we was there for 3 days. The housekeepers for room services wasn't the best cleaners when ask to have the room serviced for the day. When we came back to the room was as I asked except the floor wasn't done correctly and the shelfs wasn't cleaned other then that enjoyed our stay

Family_with_children

10/10

Exceptional

20 May 2026

David

The service was excellent

10/10

Exceptional

19 May 2026

Patricia

Very pleased with property. Nice breakfast and options. Very clean and quiet.

10/10

Exceptional

16 May 2026

William

Tub had a very deep dip in the middle as you could see with the tub ring. A little inconvenient to take a shower
Everything else was awesome

Self

8/10

Excellent

11 May 2026

Joe

The room was extremely clean but for one detail. The toilet bowl has not been cleaned.

Self

8/10

Excellent

08 May 2026

Alissa

Hotel was clean and staff is friendly and helpful. Location is great! Walking distance to a mall, Target, iHop, and many stores.
Draw backs were that they are rennivating some rooms so there are a lot of maintenance guys walking around.

Pet

10/10

Exceptional

07 May 2026

Virginia

Good breakfast, comfortable breakfast room

Partner

10/10

Exceptional

06 May 2026

Carlos

Breakfast was good , parking was awesome and always found a spot near my room window. My favorite part is that its located around some good restaurants to eat.

4/10

Poor

06 May 2026

JUAN

Room condition deplorable. Particularly bathroom cleanliness, shower controls decrepit, drain not working. Room 303

Family

6/10

Pleasant

04 May 2026

Sheri

We were not impressed with our stay. The facilities could use a facelift. The carpet in the hallways needed to be vacuumed and many areas, especially near the elevators are starting to fray. The hotel room was okay, however, the bed was lousy. Not a comfortable bed. Breakfast was well stocked. Will choose another location next time.

Partner

8/10

Excellent

01 May 2026

Terri

Everything was great except for the screaming guests in the hallway. Not the fault of the property. I just would have preferred to not hear it.

Self

8/10

Excellent

01 May 2026

Greg

Good location, good parking, good room. Only thing is they should flip or rotate mattresses, could till the side that was used. We will use them again

Family

6/10

Pleasant

01 May 2026

Barb

Rooms could be updated. In the room I was n the carpet was fraying.

Family

10/10

Exceptional

30 Apr 2026

Keith

It is a little difficult to find using your GPS. Once there the facilities were great! The downer was booking the room through Expedia. I missed out on a 15% (AARP, Military, and Educators) discount.
Next time I recommend Senior Citizens use Expedia to find the best rate for the room you want. Get the name, address, and phone number for the desk clerk at the hotel (not their reservation desk!), ask if the rate Expedia is quoting includes Tax and Fees!

Partner

6/10

Pleasant

28 Apr 2026

Meghan

I was disappointed with the room we were given. The carpet was torn and there were carpeting nails exposed. There also wasn’t a good seal to the toilet so it continuously ran. It didn’t seem like the motel was full so I was surprised we received a rundown room.

Family_with_children

10/10

Exceptional

26 Apr 2026

Andrew

Great place

8/10

Excellent

25 Apr 2026

jeanne

This property was very well located but be careful that your driver doesn't get it confused and take you to the airport La Quinta like mine did. This is not the location by the airport. It is not far from the airport however. Lovely check in by helpful girl (Emma?) It is located next to a large shopping mall and insane amount of food places within walking distance. Parking was in abundance and free. The breakfast was great and they kept on top of keeping it fresh but decaf coffee wasn't always available in the breakfast room. One morning I fetched it in the lobby and it was grossly cold and obviously from the day prior.

The hot tub and pool were only open one day of the 4 nights we stayed and I had called to make sure it was open prior to reserving this hotel so that was a huge disappointment. Also, when there unsupervised very young kids were in the pool.

In the room the bed mattress and sheets were very comfortable and the room looked very nice and modern. The room did not come with a blanket which I think should be standard in every rooms closet. The pillows were small but okay but I used my own. The sink was clogged. The closet doors were stuck open. And one other weird thing.. they did not have a do not disturb sign and made me walk down to get a really cheap one that fell off the door all the time. (Very annoying) Loved they had a fridge and micro. Coffee makers need an update. Overall hits & misses

Family

6/10

Pleasant

24 Apr 2026

Irene

First night there the people above us were sooo noisy at 130. I called the front desk. They said I should have sympathy for them. It was a high school choir group (more like marching band) that got in late cause their bus broke down. I asked front desk to call them to have them be mindful of sleeping guests. 530am they were at it again stomping around keeping us up. Front desk (something like Davina)was irritated with me. We missed several appointments that day because we got broken bad sleep. The hotel manager never returned my messages but 3 days later I went down to the front desk and found her. She was very sweet and understanding and gave us a comp night so we could finish our biz in Boise

Partner

6/10

Pleasant

22 Apr 2026

Brandi

Stayed in a first floor room and the drain in the bathroom was letting a sewer smell come in so bad we could smell it in the entire room. Told the gal at the front desk and she acted disgusted we said anything- we just mentioned they should check the drain in that room due to smell.

Partner

10/10

Exceptional

22 Apr 2026

Marcy

Parking was safe and easy. Nice, clean neighborhood. Well decorated hotel lobby and rooms, very clean. Lots of room, well laid out, great bathroom with all the ammenities. This was the best hotel we used in our whole trip up the Oregon coast. Thank you.

Partner

6/10

Pleasant

19 Apr 2026

John

We stayed in room 205. The showerhead needs to be replaced. It only drips the water. Breakfast was not real good, but OK.

Partner

10/10

Exceptional

19 Apr 2026

Rebecca

My only complaint is: needed place to hang bathrobe, towels in bathroom. Very clean, staff in dining room were excellent.

Family

10/10

Exceptional

18 Apr 2026

Megan

My family and I stay a few times a year here because my son loves the pool/hot tub and being right next to the mall is really nice too. We have plenty of food and stores all around us. Also, the breakfast at the hotel is amazing!

Family_with_children

10/10

Exceptional

18 Apr 2026

Kevin

TV was having issues but madd a call and was operational.

Self

10/10

Exceptional

16 Apr 2026

Ben

Breakfast good as always...parking was ok.

10/10

Exceptional

16 Apr 2026

Rebecca

Had a lo of fun in the pool. Breakfast was mediocre. Staff was nice.

Family_with_children

10/10

Exceptional

16 Apr 2026

Timothy

It was great.

6/10

Pleasant

15 Apr 2026

Michael

Front desk was extremely helpful. Hallways smelled like musty cigarettes. Room didn't smell as much. So-so.

10/10

Exceptional

13 Apr 2026

Melody

great customer service!, exceptional breakfast! affordable!❤️

Family_with_children

8/10

Excellent

11 Apr 2026

Janet

Good place to stay. Friendly and clean. Trees put a lot of stuff on our pickup

Partner

10/10

Exceptional

10 Apr 2026

Melody

Exceptional customer service, great breakfast!

Family_with_children

10/10

Exceptional

08 Apr 2026

Mary

Excellent service, comfortable rooms, good breakfasts!! I’ll stay here on my next trip!

Family_with_children

10/10

Exceptional

08 Apr 2026

Marilyn

Upgraded room was great and gave all the admentities needed

Self

8/10

Excellent

05 Apr 2026

Susan

Nice room. Well stocked. Breakfast great. Would recommend

Partner

2/10

Poor

01 Apr 2026

Sydney

Horrible stay... Constant noise, broken AC, running toilet and the property was undergoing construction... Literally walking on plastic and paper construction materials.

8/10

Excellent

30 Mar 2026

Christopher

.

8/10

Excellent

30 Mar 2026

Lacey

We stayed here last year for Spring Break and had a great experience. The hotel is affordable, nice breakfast, clean, comfortable and convenient. However, we neglected to call BEFORE booking to confirm the pool was operational. Guess what? It wasn't. Needless to say, we had 4 devastated kids that were so excited to swim and couldn't and we couldn't cancel and of course there was no voucher or discount given. Why the hotel picked the week of spring break for pool renovations befuddles me. Did they not know loads of families would be coming to town and want to swim? Just a tip for the future, La Quinta: do your pool reno/cleaning in mid-Feb or late April or Sept or some other random time; NOT during Spring Break.

Friends_and_family Family