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Residence Inn by Marriott Boise West

Boise - ID · United States

West Denton Street, 7303View location

9.0/10Excellent597 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Location9.4/109.4
Neighborhood9.2/109.2
Quality10.0/1010.0
Value9.4/109.4
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn by Marriott Boise West

Enjoy a comfortable stay at the Residence Inn by Marriott Boise West, conveniently located near Boise Towne Square Mall and the Aquarium of Boise. This hotel offers an array of amenities, including an indoor pool, outdoor tennis court, 24-hour fitness center, and complimentary full breakfast on weekdays.

All 104 guestrooms feature kitchens, double sofa beds, and complimentary wired and wireless internet access. For business travelers, a 24-hour business center and meeting facilities are available. Self-parking is available (subject to charges).

Read more about this hotelShow less

With a stay at Residence Inn by Marriott Boise West in Boise (West Boise), you'll be within a 10-minute drive of Boise State University and Boise Towne Square Mall. This hotel is 0.5 mi (0.7 km) from Aquarium of Boise and 1.1 mi (1.8 km) from St. Alphonsus Family center.

Make yourself at home in one of the 104 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Boise? This hotel has 624 square feet (58 square meters) of space consisting of conference space and a meeting room. RV/bus/truck parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 48 hours Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Boise Towne Square Mall 0.5 km / 0.3 mi
Aquarium of Boise 0.8 km / 0.5 mi
St. Alphonsus Family center 1.5 km / 0.9 mi
Vibra Hospital of Boise 1.8 km / 1.1 mi
AEN Playhouse 1.9 km / 1.2 mi
Boise Mormon Temple 2.1 km / 1.3 mi
Regal Edwards Boise 2.8 km / 1.8 mi
Boise Spectrum 3.1 km / 1.9 mi
Ann Morrison Park 4.1 km / 2.5 mi
Payette Brewing Company 4.2 km / 2.6 mi
Kathryn Albertson Park 4.3 km / 2.7 mi
Cinder Winery 4.4 km / 2.7 mi
Hillcrest Country Club 5 km / 3.1 mi
Veterans Memorial Park 5.5 km / 3.4 mi
Expo Idaho 5.5 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 104
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Laundry service
  • Babysitting service
Show 21 more facilities & services
  • Fireplace
  • Hotel safe
  • Lift access
  • Garden
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • TV lounge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    Residence Inn by Marriott Boise West

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn by Marriott Boise West

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Residence Inn by Marriott Boise West

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn by Marriott Boise West

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Residence Inn by Marriott Boise West

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 41 m²SUI.H6

    Photos are not available for this room type.

    Residence Inn by Marriott Boise West

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Residence Inn by Marriott Boise West

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Residence Inn by Marriott Boise West

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 40 m²STU.H6

    Photos are not available for this room type.

    Residence Inn by Marriott Boise West

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM Accessible • 1 Bedroom • 41 m²SUI.B1-H6

    Photos are not available for this room type.

    Residence Inn by Marriott Boise West

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 40 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable11 photos

    Residence Inn by Marriott Boise West

    STUDIO KING SIZE BED

    Room photos

    11 photos

    Room overview

    Smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Centrally regulated air conditioning
    • Living room
    • Bathroom

    Facilities with extra charge

    • Internet access
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Satellite TV
    • Dishwasher
    • Ironing set
    • Housekeeping
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Residence Inn by Marriott Boise West

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 41 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable24 photos

    Residence Inn by Marriott Boise West

    SUITE QUEEN SIZE BED

    Room photos

    24 photos

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom
    • Living room

    Facilities with extra charge

    • Hairdryer
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Housekeeping
    • Dishwasher
    • Satellite TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn by Marriott Boise West

9.0
Excellent
597 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.4 /10
Neighborhood
9.2 /10
Quality
10.0 /10
Value
9.4 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
mariana
La atencion del personal. Es exelente en general todo es exelente
10/10
Exceptional
02 Aug 2026
Misty
It was good, we stayed one night, my adult daughters and myself.
It was nice to have a little kitchen. It was stocked nicely. Just missing a bar of soap in the kitchen to wash hands, and a trash can in the bathroom. It was very clean, the bed was comfy. I'm happy with my stay and would stay again. It was a bit pricey though.
10/10
Exceptional
21 Jul 2026
Cindi
Great staff, very accommodating. Hotel is very clean. Breakfasts is good too
Family
10/10
Exceptional
11 Jul 2026
Alexandria
Hotel is a great location - close to highway, restaurants, mall, and tennis courts.
Staff is insanely polite and helpful.

Rooms are large, clean, and comfortable.

The shower water pressure is a bit wonky and the water was more luke warm then hot - but I didn’t stay there for the showers 😂
Friends
8/10
Excellent
04 Jul 2026
Holly
.
Family_with_children
10/10
Exceptional
03 Jul 2026
Anthony
Room was clean, nice comfortable bed, continental breakfast served each morning.
Family
10/10
Exceptional
20 Jun 2026
Kamille
Wonderful staff. Everything was so easy and great!
Family
8/10
Excellent
12 Jun 2026
Irene
Clean spacious room, good breakfast, friendly staff
10/10
Exceptional
08 Jun 2026
Julie
breakfast: They were out of sausage gravy it was 20 minutes before they closed and cook would not make more, They were also out of coffee. The room had a strange noise that was intermittently coming from the bathroom fan that was annoying. it was clean tho, fromt staf was GREAT.
Partner
10/10
Exceptional
26 May 2026
Dylan
Room size was really nice
Partner
10/10
Exceptional
23 May 2026
Bruce
The room was terrific, very clean, and spacious & comfortable.
Family
10/10
Exceptional
11 May 2026
Robi
This property appears to be recently renovated. The property was clean and maintained. The rooms were comfortable and was perfect for what we needed.
Friends_and_family Friends
10/10
Exceptional
23 Apr 2026
Larry
Clean well maintained rooms. Staff was awesome and the breakfast was very good.
Family
10/10
Exceptional
13 Apr 2026
Makenzi
Our stay was wonderful. The room was clean and smelled fresh when we arrived. The staff was welcoming and made the check-in easy. Breakfast was great as well, with a good variety. Would definitely stay here again!
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Lessa
Did not use breakfast
Family_with_children
4/10
Poor
29 Mar 2026
Holly
they are still remodeling. the door in one bathroom was broken- my child got food poisoning && passed out && we almost couldn't get to him innthe bathroom. ALSO There was no extra bedding or pillows for the pull out, and when we called to ask- they told us to look in our room... again... lucky we found the remotes for the TV while looking.... at check-out they asked how we are- && we explained the food poisoning && where we went (buffet) && they said \" what did you expect?\" ... We'll I expected to have a nicer time, I guess, not my kid passing out. Half the hotel smelled like rotten food / dog poop. &&&& The breakfast was over cooked...

on a positive note- it wasnt loud- and the freeway noise was vary light.
Family_with_children
10/10
Exceptional
24 Mar 2026
Meriah
Clean room but I wanted a room with a bathtub and they didn't have one.
10/10
Exceptional
10 Mar 2026
Raeleen
The hotel was decent during construction. I must say they were extremely accommodating as changes needed to be made. They made it all work out for us with no issues. That is what matters most when coming to stays.

Thank you!
8/10
Excellent
26 Feb 2026
Morgan
Staff was friendly and attentive. Rooms were recently renovated and very comfortable to relax in.
Family_with_children
10/10
Exceptional
23 Feb 2026
Cendy
Friendly staff, room was very clean, breakfast was good
Family_with_children
10/10
Exceptional
21 Feb 2026
June
Comfortable rooms and bed. Clean and great staff
Partner
10/10
Exceptional
10 Feb 2026
Kevin
Great stay
10/10
Exceptional
01 Feb 2026
Lisa
Overall perfect stay. We chose it for the location, but it ended up being much more. Very nice & upbeat staff, excellent room and great breakfast. We will definitely recommend to family/friends who visit Boise!
Leisure Partner
10/10
Exceptional
18 Jan 2026
Robert
Everything was great
Leisure Family
10/10
Exceptional
18 Jan 2026
Norman
Everything was good.
Self
8/10
Excellent
07 Jan 2026
Randy
Very clean, met our needs..staff was fantastic.
6/10
Pleasant
05 Jan 2026
Matthew
The hotel is in bad disrepair,paneling duct taped on in elevaters,noise all times of the night.Asked for a plunger twice since noone would address the clogged toilet issue and it took 4 hours to get one.never staying there again
Leisure Partner
10/10
Exceptional
03 Jan 2026
Lory
Yes and yes. The room was a little cold. It is 60° in here temperature set at 75°.
6/10
Pleasant
02 Jan 2026
Alan
This hotel is pretty run down. Damage on walls and doors in the room we were in. Shower head in the shower broke off while we were there. They are in the process of remodeling the the hotel so in the future room is Maybe better. Breakfast was not the best by continental breakfast standards. Selections were limited
Family
8/10
Excellent
22 Dec 2025
Larry
We liked the breakfast, and the rest of the property just didn't have all the time to indulge in the pool and hot tub. Parking was readily available, only used one entrance and exit so don't know if another was even available. We had a very nice stay thank you
.
Leisure Partner
10/10
Exceptional
22 Dec 2025
MARIA
The staff was very helpful and professional! Clean room as well
10/10
Exceptional
20 Dec 2025
Janett
Great stay and accommodated me giving us a room on the first floor.
Friends_and_family Family
6/10
Pleasant
05 Dec 2025
Sean
Hotel was nice and good value only 3 stars based off of construction that started once it’s completed I would give 5 stars staff was great
8/10
Excellent
02 Dec 2025
James
We stayed one night at this property. The room was nice, clean, and we were able to get a room close to the side entrance on the first floor—great location, as we were traveling with our two dogs. We recommend this hotel and would stay again. Cheers
Leisure Pet
10/10
Exceptional
30 Nov 2025
Jillian
The bed and pillows were super comfy.
Leisure Family
10/10
Exceptional
08 Nov 2025
KImberly
Had a great time everything was clean and everyone friendly
8/10
Excellent
04 Nov 2025
John
Pros: Great location. Easy check in. Great cookies!

Con: down pillows.
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
PerryPerry
We were impressed with the completeness of the facility for a residential stay. A full kitchen. A desk. A dining area. It also offered a very complete breakfast. We will stay there again should we be in Boise.
10/10
Exceptional
01 Nov 2025
Cesar
Clean room and amenities
Leisure Family_with_children
10/10
Exceptional
27 Oct 2025
Abdelhak
Great overnight stay
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
Lisa
Friendly staff, big rooms, and close to everything!
8/10
Excellent
17 Oct 2025
Andree
The reason we stayed her and paid extra was because the ac at the hotel we had booked was broken- and our last two nights at this hotel our ac did not work- that was very disappointing- stayed 5 nights.
Leisure Family
2/10
Poor
01 Oct 2025
Donald
This was my second stay this month at the residence inn. At both locations I explained that I was a lite sleeper and requested a room in a quiet location. At both locations I was given a terribly noisy room. The first room was adjacent to a huge AC unit and the second room faced the freeway. I currently have no interest in staying at your hotel ever again.
10/10
Exceptional
06 Sep 2025
Michelle
Pet friendly, nice rooms, and excellent guest service
Leisure Family_with_children
8/10
Excellent
23 Aug 2025
Casey
It’s pretty good. A little scuffed, but safe and it’s easy to get around from the location. Staff is responsive.
Business Partner
8/10
Excellent
19 Aug 2025
Melody

Oatmeal Needs Oversight

Everything great except the breakfast. FYI, if you run out of oatmeal 30 min before the end of breakfast - at least offer instant oatmeal packets. This might sound like whining - but for the gluten intolerant - it's one of the few things we can eat.
Partner
10/10
Exceptional
17 Aug 2025
Ken

Nice place to stay

Breakfast was great
Friends_and_family Family
10/10
Exceptional
08 Aug 2025
Toni
Room was great; breakfast was good; thanks for the nice experience!
Leisure Family
10/10
Exceptional
14 Jul 2025
Joseph
Location very convenient for our needs. Met a lady who had been staying there for 7 months during house repairs and she was very happy with accomodations.
10/10
Exceptional
07 Jul 2025
Hillary
My biggest problem was the water noise. It was very loud Also the toilet continuously ran. Overall I enjoyed my stay and will return
Business Self
10/10
Exceptional
23 Jun 2025
Carlos
Went to Idaho for my son’s soccer tournament and st
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
Luznelly
The staff was friendly
8/10
Excellent
13 Jun 2025
Shane
Gym was lacking, pool but no hot tub
4/10
Poor
25 May 2025
patrick

Old moldy.

Old motel needing updates and repairs. Our bathroom smelled heavily of mold. Mold is toxic and will make you sick. I wish we would have not staid here.
Business
6/10
Pleasant
30 Mar 2025
Austin

Just Okay, pullout bed not usable

This residence inn did not seem up to par with the others I’ve stayed in. Seemed like it was showing its age. That said, it was still clean(other than a stain on the sofa) and mostly usable. The pull out bed in the sofa was so worn out the springs were the only thing holding it together. No one would be able to reasonably sleep on it. The front desk was empty 3 different times we approach: once for check in, once when my key cards stopped working and once with a checkout question.
Business
10/10
Exceptional
30 Mar 2025
Jerrod
Super great staff and the hotel was very clean and nice! Only complaint is the pool was pretty cold.
Leisure Family_with_children
8/10
Excellent
30 Mar 2025
Jon
We were on a mini vacation, we were here for 2 days. The tv is only old-school cable (there IS a Netflix option) and that’s a drag. I wish I could’ve logged into more of my streaming services. Having a kitchen was sweet! The breakfast is your standard hotel breakfast, nothing fabulous, but nice to have 😁
We’d stay stay here again.
Leisure Family
10/10
Exceptional
01 Mar 2025
Wayne
All guest service folks were great
Leisure Partner
10/10
Exceptional
17 Feb 2025
Melissa
Good
10/10
Exceptional
13 Feb 2025
Sean
Safe area, very rooms, and staff were very welcoming
Leisure Partner
10/10
Exceptional
30 Dec 2024
Mari
Always a pleasure to stay. Staff very accommodating, facility well kept, cookies in the evening for bonus😊
Business Family
10/10
Exceptional
25 Dec 2024
Seiko
Very clean and spacious for 5 of us. 2 bathrooms were bonus! We enjoyed good breakfast everyday. Only my boys stated was no weight/muscle tone training in exercise room.
Leisure
10/10
Exceptional
08 Dec 2024
Karlie
Fabulous stay
10/10
Exceptional
10 Nov 2024
Debra
X
10/10
Exceptional
01 Nov 2024
Thomas
Really enjoyed my stay.
Leisure
10/10
Exceptional
22 Sep 2024
Mollie
Appreciated the laundry facilities.
Leisure Friends
10/10
Exceptional
30 Jun 2024
Jeffrey
Close to shopping and dining yet not congested at the location.
Leisure Family_with_children
10/10
Exceptional
27 Jun 2024
Catalin
Good place in Boise, not in the downtown but easy drive to downtown if needed
Business Family
10/10
Exceptional
14 Jun 2024
Mary
At checkin, Sara couldn't have been more accommodating. Lovely 1st impression, very nice facility. Would definitely recommend & stay again if occassion arose. Thank you very much! God bless!!
Business_and_leisure Family
10/10
Exceptional
08 Jun 2024
Trevor
The property was clean and comfortable.
Leisure Family_with_children
10/10
Exceptional
23 Mar 2024
Thanhhoang
Excellent, friendly and professional staff. The bathroom floor could use a little more cleaning, but overall we are all happy and comfortable.
Partner
10/10
Exceptional
11 Mar 2024
Rebecca

Great stop

One night stay was great! Comfy bed and nice to have bedroom separate from the kitchenette and living room area.
Friends_and_family Family
10/10
Exceptional
26 Feb 2024
Karl
Decent property - the staff is really friendly and took care of business.
Business Partner
6/10
Pleasant
18 Dec 2023
Russ

Beginning to Show Its Age

This place is beginning to show its age. Maintenance is lacking (the shower curtain rod was about ready to come off the wall, toilet was loose on the flange, microwave door was cracked) and after staying here off and on over the past 12 years, we may be looking for a new place to stay while visiting Boise.

The free, hot breakfast is one of the best around and the staff is very friendly. The place just needs a little TLC...
Friends_and_family Family
10/10
Exceptional
16 Oct 2023
Crystal
The check-in staff was awesome, he got us all settled in, even though we were checking in at about midnight.
Leisure Partner
2/10
Poor
10 Sep 2023
Jennifer

Gross

This places bathroom was disgusting and I didn't realize the dirty shower curtain liner until 9 or 10 pm at night.

Pee on side of toilet if something goes idk it was gross!!!
Friends_and_family Family
6/10
Pleasant
19 Aug 2023
Hugh
Credit card reader failed and the staff had problems troubleshooting the issues. After several tries they said I had a credit card on file from previous visits and let us go to our room. I checked the charges at checkout and they were correct and I didn’t get billed twice due to the machine failure. We also wanted a room with a table instead of a bar and the staff was able to relocate us to one of those. No other issues other than these.
Leisure Family
8/10
Excellent
08 Aug 2023
Hugh
We consider this property an excellent place to stay. What we DIDN’T like was the availability of NETFLIX. A minor point as we could watch the end of our favourite series on an iPad - just inconvenient.
Business_and_leisure Partner
6/10
Pleasant
16 Jul 2023
Hannah
The chair and couch in our room had multiple different stains.
Leisure Family_with_children
10/10
Exceptional
17 May 2023
Rob
Perfect family hotel
Leisure Family_with_children
10/10
Exceptional
26 Feb 2023
George

I you can pay for a suite, Residence Inn is good.

I notified front desk about stuck open outer window, maintenance arrived but it was never closed.

Two desk persons did not know how to operate the Internet TV, a third one did.

The breakfast coffee did not taste good. I wonder if the source was the brand or the pot needed cleaning. Otherwise the breakfast was excellent.

We enjoyed having two tables, one for each of us.
Partner
6/10
Pleasant
22 Feb 2023
Maureen

Marriott can do better

While the convenience of having two rooms and a kitchen is huge there is some work to do. The staff was very nice and accommodating. The rooms are tired and worn at best, and the attention to details was missing. For example our room reeked of petrulli oil, it smelled like a Grateful Dead Den and I asked to move rooms but there was none available. They did give us some deodorizer but the smell lingered the entire time we were there. There was a used coffee grind in the coffee pot, the body wash was near empty in one of the bathrooms, there was hair in the other bathroom, a broken mirrored closet door, no luggage stands, and we decided to run all the dishes through the dishwasher to be sure it was clean. The cabinets are worn and could use some TLC. I expect more from Marriott...........the pandemic is over and the \"Covid Crutch\" doesn't fly anymore. Step up and be better Marriott. We will likely do Airbnb next time.
Friends_and_family Family
10/10
Exceptional
16 Feb 2023
Verified traveler
Good experience
Friends_and_family Family
10/10
Exceptional
30 Jan 2023
Kaitlin
Clean rooms and breakfast was great!
Leisure Family
10/10
Exceptional
28 Jan 2023
TONJA
had a great stay would stay again
Business
10/10
Exceptional
23 Jan 2023
Jasmine
free popcorn and cookies. Very large and comfortable unit
Self
10/10
Exceptional
09 Jan 2023
Rita
Staff customer service is above average. In spite of being next to a freeway, it was amazingly peaceful and quiet. Best breakfast bar I've ever seen-- even in higher cost hotels.
Leisure Partner
10/10
Exceptional
23 Dec 2022
Nathan

Would choose this over any other in the area.

Stay was excellent. Room was clean and in excellent repair. Everything worked and no sign of damage anywhere. Internet was easy to hook up to and had great download and upload speed. As someone there on business and needed good upload speed it was nice.
Business
10/10
Exceptional
18 Dec 2022
Julie
It was clean and updated
Leisure Family
10/10
Exceptional
13 Oct 2022
Camilla
Pool was nice
10/10
Exceptional
11 Sep 2022
Katherine
Very friendly staff, super clean and comfy room and a delicious continental breakfast!
Leisure Pet
8/10
Excellent
23 Jul 2022
Suzanne
Great for families and pets! Find
Rooms are clean and comfortable.
Leisure Pet
10/10
Exceptional
06 Jul 2022
Gretchen
Always a great experience
Leisure Pet
10/10
Exceptional
19 Jun 2022
Duane Stephen
Very clean and ambience great
Leisure Family
8/10
Excellent
01 May 2022
Garry
Clean and modern room, comfortable bed.
Leisure
10/10
Exceptional
30 Apr 2022
Eli
Nice and clean place along with really good breakfast.
Leisure Family
4/10
Poor
30 Mar 2022
Carli
The bathroom floor hadn't been cleaned. There were clothing tag remnants and hairs in the corners. The chairs in the front room had white smears of something gross on them. The pull out sofa hadn't been made and after we went and got blankets and sheets and started to make it, we discovered a lot of popcorn all over inside the pull out. Also, I appreciate the LED lighting however Marriot should upgrade to the warm LEDs as their lighting is very cold feeling in many of their hotels. This hotel is super bright and cold feeling in their lobby/eating area.
Business_and_leisure Family
8/10
Excellent
10 Feb 2022
Verified traveler

Pretty ok.

Room was nice one room suite was great for small family. Pillows were to soft and flat. Kitchenette was convenient with utensils and cooking supplies.
Friends_and_family Family
8/10
Excellent
06 Dec 2021
MICHAELENE
Wonderful staff. Very clean. All was as expected. We enjoyed the all hours hot cocoa/coffee self service area.

We did not like that the pool was FREEZING cold. Our kids were so excited for the pool and can stand cold temps for long times, but they did not last long.

Breakfast selection was great. Would be nice to have some non-dairy milk options and the scrambled eggs were not good. Not sure why. Staff working breakfast was extremely courteous and nice.
Leisure Family_with_children
10/10
Exceptional
25 Nov 2021
Marilyn
Great staff…always friendly and helpful.
Partner

Location & surroundings

Residence Inn by Marriott Boise West
West Denton Street, 7303, Boise, United States

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Residence Inn by Marriott Boise West

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