Name: Comfort Suites Airport Boise Airport
Address: 2906 S. Vista Avenue, Boise, 83705, US

2/10

Poor

02 Aug 2026

Ashley

We found dead ants smashed along the desk in the room, and on the side of the wall, there were light ants in the bathroom, there were stains all over the floor and carpet, there was hair in the bed, the drain in the shower didn’t work, there was no TV button which we had to ask for, the front desk person was absolutely rude. In fact, we had booked to go to Comfort Inn in Salt Lake and we have now changed due to our experience in Boise don’t stay in room 212 at the Vista Avenue comfort Inn horrible hotel pool was disgusting. They need to burn the building down and start over. There is no maintenance on that building and the cleaners don’t clean nor do they change sheets between customers.

10/10

Exceptional

02 Aug 2026

Julius

I like staying it go place and vibe

2/10

Poor

30 Jul 2026

Atticus

The hotel management is awful. Very disappointed.

2/10

Poor

30 Jul 2026

Colton

on first arrival, there was still pine hairs, a dirty footprint and somebody's blown booger in the shower. It looks like the entire bathroom was swept under the sink. The closet mirrors both had cracks in them. Toilet seat was barely hanging on shower did not drain properly, ask the front desk about cleaning they handed me a rag and a spray bottle of cleaner to clean the shower that they couldn't clean the first time, two out of the four towels in my room started with stains on them (will not be staying again) have videos of it all as well

10/10

Exceptional

29 Jul 2026

Mohammed

Everything was good accept there was no TV in the room, I accept because that was only room available... Everything also was perfect...

4/10

Poor

27 Jul 2026

Colton

sliding mirror was cracked, ac was cracked, bathroom wasn't scrubbed, stains on the couch and sheets

6/10

Pleasant

27 Jul 2026

Christina

The floor of the tub was so slick I was afraid I would fall and break something
They were incredibly rude when I asked for clean towels. I had to bring the soaking wet towel to the front desk.
A maid took them from me and wouldn’t give me clean ones. Then the front desk acted like I was stealing them.
We were 4 people there for 3 nights. I think a set of clean towels would be appropriate but apparently not to them.

10/10

Exceptional

27 Jul 2026

James

Liked it so much I rebooked for August! Room was clean, Staff very customer oriented, excellent breakfast. Nice pool, exercise room. No vending machines, limited drinks and snacks in lobby. Parking only one car allowed..... that is the only bummer.

10/10

Exceptional

27 Jul 2026

Julius

Everything was good room was great quite

8/10

Excellent

26 Jul 2026

Jackie

Kitchen person Monday-Thursday was rude. Some staff at front counter were also rude. Came back one night our room smelled like weed but they didn’t seem to care. And it was not from us.

6/10

Pleasant

25 Jul 2026

Sarah

Not the cleanest room I’ve stayed in…could definitely use some work.

4/10

Poor

21 Jul 2026

brian

The bedroom was missing the TV (that was in the pictures). There was gum stuck to the nightstand. There were toothbrushes left over from someone else’s stay. A land was broken. The beds were uncomfortable. There was no bedding for the sofa bed & not enough towels (only 4 for a room that slept 6). Breakfast is only from 6-9. The staff was unhelpful.

All we needed for the single night stay was a clean, stocked, & equipped room. We did not get that.

Family_with_children

4/10

Poor

20 Jul 2026

Nicholas

Smelly, uncomfortable beds, the breakfast is pretty terrible.

8/10

Excellent

20 Jul 2026

Randy

I recently stayed at this property and was genuinely impressed. The rooms were beautifully decorated and spotlessly clean, which immediately made me feel at home. Plus, the complimentary breakfast was a fantastic perk that really started my day off right.

The location is also a bonus, as it's conveniently close to the freeway. While it’s near the airport, I was pleasantly surprised that I rarely heard the planes overhead. Overall, my stay was fantastic, and I would definitely recommend this place to anyone looking for a comfortable and pleasant experience.

Family

10/10

Exceptional

20 Jul 2026

john

workers care. manager in wheel chair great attitude but he works lotta hours dang near on duty whole time we stayed there

Friends

2/10

Poor

16 Jul 2026

Venkata

They assigned 2 rooms with no TV's. The front desk employee is so rude and asked us to cancel and get refund even though he knew that there are no rooms available for the next 15 miles.
The carpet has burnt spots and stinks bad.

Friends_and_family Friends

4/10

Poor

14 Jul 2026

Bethel

Staff were grumpy and not helpful in any way. Breakfast was less than OK. No coffee cups, stale muffins, grumpy staff, minimal offerings. We won't be back.

Family

2/10

Poor

07 Jul 2026

Jessica

Staff did not clean rooms when asked, breakfast was the same exact thing for an entire week straight, and when we told them about the ants they sprayed but could not help with moving us. The last day we ended up with ants again. Horrible place.

Family_with_children

6/10

Pleasant

06 Jul 2026

Steven

The outside of the building was very well maintained good job by maintenance team.
The property was not terrible just very outdated in the rooms and they had a musty oder to them.
Honestly I have been staying in hotels for years due to my job and in my opinion for the price this property charges it just needs a refresh. Replacing the carpet would solves your odor issues.

Self

6/10

Pleasant

03 Jul 2026

Ardina

The room was in need of vacuuming, there were cigarette ash in the bathroom of a non smoking room, with the after smell. The staff, young gentleman at desk was very attentive when it was noticed someone had place a plastic bag over toilet seat in front public restroom. Would I stay there again? Yes for the convenience of location.

Partner

10/10

Exceptional

30 Jun 2026

Jeremy

good place. short notice.

10/10

Exceptional

29 Jun 2026

Ginger

good breakfast and the rooms where clean.

Friends

8/10

Excellent

28 Jun 2026

Ana Flor

Todo estuvo bien, lo único que como nuestra estancia fue varios días, cuando hice la reservación me aseguraré de que contara con lavandería en el edificio. Pero cuando quisimos usarla resulta que estaba fuera de servicio y en el website decía que estaba en funcionamiento. Así que nos tocó salir a buscar una lavandería cerca para lavar la ropa y si gastamos bastante.

Family_with_children

4/10

Poor

28 Jun 2026

Marlena

Room was pretty dirty and musty, there were some bugs that got in through the windows. Breakfast was pretty bad, limited options and not great. Will stay somewhere else next time.

Family_with_children

6/10

Pleasant

28 Jun 2026

Michael

We just needed the room for a quick stop on our road trip, so we made sure to get a room with a sofa bed in it to, so we could all be together to get everyone going early. The sofa bed was awful—like springs poking through the ultra thin mattress. Made for a horrible night for our daughter.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Sara

Toilet was so low and no bars to hang onto to get up from toilet. They should be more accessible aware of elderly and handicapped

Partner

2/10

Poor

26 Jun 2026

Diana

The staff were unhelpful and claimed that we “got the last room” even though it was clear the hotel was far from full. The TV in the room was broken, which they told us when we checked in. The room was dirty and needed a deep clean, there were stains on the carpet and couch, the walls needed new paint, the shower was dirty. The breakfast was fair and nothing special.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Chriatian

Eieujfjf

Partner

4/10

Poor

24 Jun 2026

Russel

I booked through Expedia. The clerk said Expedia gave him a card number ending in 1111. I don’t have a card in that number. So they said that gave my room up. (Not ok). I check back with Expedia and they only have the correct one and only one on file. My assumption is that the hotel was almost full and when I arrived after 7 pm they had sold the room from underneath me. They had one room left no TV and a dump. They did not discount my stay (Comfort Inn). This is very SAD! Likely will not stay with that chain any more.

Self

4/10

Poor

24 Jun 2026

April

The hotel room was dirty and had stains all over the floors, the bathroom faucet came off and there were tiny ants all over the sink.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Elaine

All around good experience

Partner

2/10

Poor

23 Jun 2026

Jennifer

We booked a one night stay at this property. Upon arrival, the check in process was fine, and assigned a room on the third floor.

Went to the elevator and the unit was unresponsive. Back to the desk, asked the clerk for assistance. He came down, checked the button and went to call his manager. After about five minutes, I went back to the desk to ask about an update to be informed that there was nobody he could talk to about a fix until the next day. No rooms available in a lower floor and no assistance with a suitcase. He advised that the room could not be canceled.

As a disabled traveler, this was extremely unfortunate. I eventually was able to make my way upstairs after a lengthy struggle.

At breakfast, arrived at 8:15 to be told that no more items would be prepared, but a very unpleasant attendant.

I travel for work 100-150 days a year. This was the absolute worst experience in memory, and absolutely no care or compassion from staff.

2/10

Poor

22 Jun 2026

sherri

Call before you book, this hotel was not pet friendly and when I got there to check in , I found this out. Also they did not have a working tv in the room as I was told after I had to cancel and if I had to stay there would be no discount for the tv.

Family_with_children

10/10

Exceptional

17 Jun 2026

Anthony

Clean room and helpful staff. Not far from airport and restaurants.

Partner

6/10

Pleasant

17 Jun 2026

Amanda

Bathrooms really need some love. Mold in the showers and on the ceiling. Vanity cover coming off.
Mattress was very hard, could feel the springs.

Staff was helpful checking in and out.

Friends_and_family Family

2/10

Poor

17 Jun 2026

Oleksandr

Very dirty and old remodel

Friends_and_family Friends

6/10

Pleasant

16 Jun 2026

Maggie

We liked the seperate sitting area.
The room was clean, comfortable bead and bedding. Convenient location, close to restaurants. Very safe.
Needs a bathroom exhaust fan.
The elevator needs air conditioning, it's very stuffy and hot (June)
The check in staff were very helpful.
The lady who does breakfast is rude and coffee is warm.
We wouldn't eat there again

Partner

10/10

Exceptional

16 Jun 2026

Sinai

I really loved the cleanness of our room, my room had a beautiful view supper close to shopping center. I will definitely be going back to this same hotel, the price was worth every dollar.

Family_with_children

10/10

Exceptional

15 Jun 2026

Martha

Great place to stay! Would stay again!

Family_with_children

10/10

Exceptional

14 Jun 2026

Elva

We were late checking in and had to leave before breakfast.

Family_with_children

2/10

Poor

13 Jun 2026

Richard

There was nothing enjoyable our stay. The room had stains all over the floor, the shower nozzle was rusted out, the fridge and tv had never been upgraded. The hot tub wasn’t hot. There was rust coming from the submerged light fixtures in the hot tub. The air vents above the pools seating area were caked in rust. There was a sauna that didn’t work. We were too scared of food poisoning to even attempt the breakfast. The condition of the hotel in the pictures was not even close to what it was when we showed up.

Family_with_children

2/10

Poor

12 Jun 2026

Adriana

I made a reservation at the Comfort Suites at the Boise Vista Avenue location. Since we were going to stay with our dogs I checked their website to see if they allow dogs. Their website purported that they were \"Pet Friendly.\" (See attached note from website) When I arrived at the hotel to check in the person working the desk would not allow us to check in due to dogs being allowed by hotel policy. In fact the person at the desk refused to refund my payment. This person was rude to me and unwilling to hear my concern. This is a warning to all pet lovers, avoid the Comfort Inn on Vista Avenue in Boise Idaho.

Pets Allowed. The pet accommodation is 15.00 USD per night. Maximum of 80 pounds and maximum of 2 pets per room. Service animals are permitted, without charge.\"

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Dennis

Clint was fantastic. He helped with several issues and was a pleasure to deal with.

Self

2/10

Poor

10 Jun 2026

albert

The hotel was run down ! It was the worst comfort inn we have stayed in .

Family_with_children

8/10

Excellent

08 Jun 2026

Leah

Loved our king suite. The space was perfect for our stay. Microwave, mini fridge & in room coffee/tea station. The bathroom/shower could be in use and could not be heard while watching tv. Some cons…Sauna out of commission. Hottub was slightly warm but no bubbles. Pool was nice and we had the space to ourselves (around 7:30/8ish on a Saturday). Suite carpet was filthy and turned our socks black. Drapes excessively stained too.
The pros! Good location, parking maintained to a clean standard and had lush landscaping (June 2026). Coffee & refreshing lemon water located in the lobby in the evenings…sometimes. Breakfast buffet maintained well and had ‘make your own’ waffles, cereal, mini muffins, breads & bagels, yogurt, apples, and a hot buffet of sausage, eggs, potatoes with biscuits & sausage gravy. Coffee, milk, juice and tea available with a nice seating area. Staff was friendly and helped wherever they could.

Things to know…
They don’t have fans but the room’s a/c unit did very well
They use a towel exchange system
Small business center available in the lobby

Partner

6/10

Pleasant

08 Jun 2026

Abigail

The Hotel stay was great rooms good beds soft was satisfied UNTIL we went to have breakfast! The worker/staff who was an older woman was slamming dishes around and throwing pans slamming the covers, slamming the fridge doors, roughly putting chairs under tables and wiping then going to the front desk talking to the front desk clerk then coming back and continuing to slam things around and mumbling things, I could not help but watch her and she ruined our morning we hurried and ate our food was afraid to enjoy, I don’t think she liked us in there or having to refill the food for us BUT she was nicer to other people.

Friends_and_family Family

2/10

Poor

04 Jun 2026

katherine

The bed was old and worn out, sagging. Asked to switch rooms in hopes bed would be better and was told that’s not an option. Had to check out and pay for another room somewhere else shortly after checking in due to not being able to sleep on such uncomfortable bed. Staff didn’t care. Sauna was out of order also. Room smelled bad too. Spend the extra $60 for a nicer place somewhere else.

Partner

6/10

Pleasant

04 Jun 2026

Jessica

At checkin we were informed 1 of the 2 rooms that we booked together didn't have a working TV. With no offer to switch us to a comparable room the desk agent told me to cancel thru the 3rd party we used to book & request a refund that she would approve & rebook another. I mentioned the rooms with the double queen's that she said was available was listed at the same price as the king suites we had. She mentions the 3rd party is cheaper than the normal $180 a night. She seems disgusted by this like we are ripping them off. I say I don't have the funds to wait on the refund & book another room or the time. We already relocated due to an Airbnb issue. She then snidly asks if I'll be paying the deposits for both rooms. I ask how much & she says $200 a piece. At this point my son-in-law jumps in & says he can pay for their room deposit without the working TV. I mention it's a shame we paying a larger deposit that the cost of the room & still no TV or offer to accommodate in anyway. We ask about the laundry facilities, those are also out of order. We end up with rooms on separate floors as well. When I finally get back into the room my TV is stuck on ESPN and I have to have the new desk agent come fix it at 130am. That morning at breakfast a man sets near us by the window. He opens the blinds & the floor attendant asks him sternly to don't it blocks the afternoon sun. It was uncomfortable and he closes them. These employees need to remember they work for corporation not the mgr.

Friends_and_family Family

4/10

Poor

03 Jun 2026

Jenalyn

I booked a night with seeing the photos of a full hot breakfast with eggs and other protein, the curtains were dirty and looked as though there was throw up on them, when we went down for the hot breakfast, there was no hot breakfast, and the employee said that the breakfast employee did not show up for the day and he was covering the front desk as well as breakfast and so he was only offering cereal. I informed him that we came based on the advertised breakfast as being a hot breakfast with protein and he said this is the breakfast we are offering I requested a refund or credit and was met with incredibly rude responses and no offer to accommodate either the breakfast or dirty room.

Partner

2/10

Poor

02 Jun 2026

Monica

Dirty place. No hot breakfast. Rude front desk employee. Pool area was disgusting. Would never recommend

Family_with_children

6/10

Pleasant

31 May 2026

Therrill

Saturday the breakfast was very limited no eggs or sausage. When I told them about a light that wouldn’t shutoff no one came and fixed it.

Family

6/10

Pleasant

29 May 2026

Cristina

Average stay, typical budget hotel with amenities. Hot tub literally falling apart while sitting in it

Partner

10/10

Exceptional

28 May 2026

tonia

We were just there overnight. Room was clean and comfortable, staff friendly and helpful. We did not have the breakfast because we had to leave for the airport at 4:30am. Used the shuttle from the airport to the hotel, but it is not clearly marked for comfort inn. Because of our early flight, we took Lyft to return to airport. Would stay here again….

Family_with_children

2/10

Poor

28 May 2026

Tyler

Don’t stay here!!!!

Family_with_children

4/10

Poor

28 May 2026

Tyler

Pool was ice cold. Hot tub was not a hot tub. Laundry didn’t work. My wife was able to use the business center first day but second day there was a new person working front desk. Said business center was no longer. Workout room was terrible. Treadmill and elliptical barely worked if at all. Staff was overall very rude. We stayed for 6 nights and would never stay again. Breakfast was average at best. Lady working the breakfast was very rude as well.

Family_with_children

2/10

Poor

28 May 2026

Delia

I am always booking a room here for me and my family. we go to many events out in Boise this time around at check-in I was told that the TV did not work. Which I have to have a TV on when sleeping so my sleep was horrible. The attendant stated that there was nothing she could do and I'm sure she didn't go above and beyond to do what could be done. I understand things happen but would like some type of compensation knowing that I'm always booking.

Friends_and_family Family

10/10

Exceptional

28 May 2026

David

Clean and nice

10/10

Exceptional

27 May 2026

Clarence

Clean and well laid out properly! Staff was awesome. The rooms were great!

Friends_and_family Family

4/10

Poor

25 May 2026

David

Really outdated and run down appeal. For the price per night we were expecting more. Sofa bed was broken, found ants in our room, stains all over the carpets beds really need to be replaced. Peeling and bubbling wallpaper , some teammates stayed with here as well and all their food got covered in ants front desk refused to let them switch rooms and when they were gone they went into their room and sprayed it for ants without their consent. TVs are broken. For the price per night find somewhere else to stay.

Family_with_children

2/10

Poor

22 May 2026

Landon

DO NOT STAY at this Comfort Suites. I'm in my mid 40s. I've never before received worse treatment from any service or hospitality oriented business in my life. I'm still in shock. If I didn't experience it myself, I don't think I'd believe it could actually happen to anyone. Luckily, there were cameras, and Choice Hotels corporate is investigating. Hopefully my case won't fall into a black hole of unresolved claims. Long story short, I made a calm request to have an issue resolved related to our room TV not working (3-night stay). In reality, being an advertised amenity, this should have been happily resolved. No apology. No resolution. Instead, the front desk attendant and general manager dismissed me by abandoning the front desk and hiding in the back rooms. They each lied on separate issues during the long exchange that involved a 3-party call with corporate. They covertly gaslit me by pretending I was irate and refusing to talk to me. The camera recordings show the truth. At one point, a third associate approached me and tried to help while the others hid, and the manager commanded him to walk away from me. Before you think that I must have been rude or belligerent, please understand that I was not. Not in the slightest. Their rudeness and disdain was unprofessional, offensive, unfitting of the situation, and worthy of termination. Expedia investigated and graciously and properly refunded me. Choice Hotels also has an ongoing investigation.

Family_with_children

8/10

Excellent

21 May 2026

Rowena

The room is clean. The staff are nice.

Family_with_children

2/10

Poor

20 May 2026

BETHENE

Staff is ever

6/10

Pleasant

20 May 2026

Shauna

Breakfast was decent. The lady working eh breakfast was a bit rude and could not be inconvenienced. The TV didn’t work in our room and neither did the phone. When asking about switching rooms when someone checked out, the front desk guy was very rude and blankly stared at me and just kept repeating that they were “fully booked”. Not my favorite experience.

4/10

Poor

20 May 2026

Julia

The website said checkin was at 3:00 pm. We got to the hotel to check in at 4:15 pm and the room wasn’t ready. Waited for 15 min to finally get checked in.

Mold on ceiling in bathroom. It appears someone tried to clean it and it ended up smeared on the ceiling. No hand soap or shower soap. Front desk person gave us two very small thin bars of soap which she stated was also shower soap although they had liquid shampoo and conditioner. ??

Partner

6/10

Pleasant

17 May 2026

Monica

Hot tub was cold and basically no jets... very disappointing. There was no soap on the room to wash hands or in the shower .. luckily I brought a bar from the last hotel. Breakfast lady was kind of rude and the breakfast options for Monday morning was slim pickings. Had to wait at the front desk counter for long periods for anyone to show up to help . Will pick a different place next time.

Friends_and_family Family

6/10

Pleasant

17 May 2026

C SCOTT

Clean room

Self

2/10

Poor

17 May 2026

Susanna

We stayed here specifically because we needed an airport shuttle at 11pm. I called earlier in the day to let them know we would be flying in late and that we would need the shuttle at that time. I was told they didn’t have a shuttle (even though hey advertised it) and when I asked how I could get there I was told I had to figure it out. No one suggested alternative methods of transportation. We wound up using Uber, which was great, but incurred extra costs on top of the hotel.
When we arrived there was no one at the desk for 10 minutes. We finally got checked in, and although the room was clean, there was no soap in the bathroom or shower!
I will never stay here again. Absolutely awful.

Family

6/10

Pleasant

17 May 2026

Dale

A little rough, couch was worn, carpet worn, desk chair wouldn’t adjust to normal position, tub faucet leaking and very loud, shower very weak. Bed and bedding were ok but pillow was lumpy. Breakfast was ok with good variety. Oh, very warm in hallways and common areas, had to turn a/c way down in room to cool off.

2/10

Poor

16 May 2026

Katherine

Where do I begin?

Listing claims “airport shuttle,” but it’s only one way - I got in to Boise late and took a shuttle to the hotel, but when I tried to get back to the airport the next day to rent a car, I was told there was no shuttle.

No soap - not just no soap in room, no soap in entire building. Front desk literally had no soap. One working ice machine in the entire building.

Room was at least spacious and quiet, but looked like it had been put through the wringer with lots of wear and tear.

Partner

6/10

Pleasant

15 May 2026

Esther

The staff could use some training on customer service and politeness. Room was expensive for clean but outdated rooms. Melted ice in freezer, lamp by bed not working. Mattresses well used. There were several large parties of students that were loud and understandably not the hotels fault. The breakfast was tasty and the morning lady in the kitchen was crass but very clean and knowledgeable.

Family

4/10

Poor

14 May 2026

Elizabeth

Very nice, hard-working staff. Room was quiet and clean with good bedding.

Courtesy airport pick-up for the property would not transport us because the hotel was overdue in paying their bill. At after 11pm, we had to call and then wait for two Ubers (first one cancelled). We were out of pocket $10 and delayed by nearly an hour. After 22 hours flying. There was no soap in our room. We were at breakfast about 7 am. Most of the breakfast items were missing; the only hot food was waffles with rock hard butter and cold syrup. The hot water wasn't hot enough to make tea or oatmeal. There were no coffee cups left, or forks. The only pastry available was some sliced bread and tasteless muffins. There was no cereal, empty serving trays, empty containers, empty crockpot. The refrigerator had cream cheese, butter and some yogurt. There were a total of three apples in the three bowls. The TV was missing, with cords hanging out of the wall. I wondered if it was broken or stolen. There was an artificial Christmas flower arrangement on the display wall of the dining room. In May.

The staff deserve medals. They had ONE person working the desk, manning the breakfast room, doing maintenance, and cleaning. He was professional, polite and cheerful. Everyone was complaining to him. Same goes for the night desk clerk (patient and helpful}.and the room cleaners. They are obviously given little material or managerial support, but they're doing an amazing job. We won't stay again.

Partner

6/10

Pleasant

14 May 2026

Paul

The stay was just ok. I would not stay here again. I have stayed at many Comfort Suites and this location is not at the nice standard of the others in the chain.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Alan Mark

Everything was great and the place was really nice. The only things negative I would mention was there was no soap put in the room (they still do that, right?) and the in-room coffee maker was missing the coffee basket which was a drag to discover at 3:30am when I needed coffee before my flight.

Self

4/10

Poor

10 May 2026

Curtis

Hot tub and sauna were not working. Pool was fine. Breakfast was average.

Family

10/10

Exceptional

09 May 2026

Kanwar

Nice clean hotel

8/10

Excellent

08 May 2026

Thomas

Rooms are good size and staff was great. The breakfast was good but limited on Tuesday’s and Wednesday’s. Hot tub jets don’t work and the only ice machine that works is on the 3rd floor. Just a suggestion but It would be nice if they put an “Out Of Order” sign on the other ice makers and note to get it on 3rd floor so this way people don’t have to find staff and ask about it.Overall we were satisfied with the stay. Out of 5 stars I would give it a 4.3

Family

2/10

Poor

03 May 2026

Tracy

Try and stay somewhere else. This place is worn out. Should be $60/night instead of $120+. The “non-smoking” room STUNK of old stale smoke. Not like it had been recently smoked in, but like long time old lingering smoke. And it was heavy with the smell. Probably in the carpet, curtains, mattress, ventilation system… the kind that makes you gag. TV didn’t work. Cheap worn out mattress, in desperate need of an overhaul. I will give credit that it was clean for an older hotel and the room was very quiet, which I appreciated. Bathroom spotless and lots of clean towels. But the smell was awful. At this price point, there are several other options within a few blocks. Choose wisely.

Self

10/10

Exceptional

03 May 2026

Patricia

Breakfast was great.

Partner

2/10

Poor

02 May 2026

Eric

If I could rate the staff here a 0 I would. Extremely rude. While at breakfast, a staff member told my husband to “stop touching stuff” referring to the “all you can eat breakfast buffet” food. I don’t want to think it was racially motivated but, it felt that way. When I tried to tell the front desk staff, they were very dismissive and pretty much accused me of lying. Very rude people that made my family and I extremely uncomfortable. We are very polite and kind people who treat everyone with so much respect and kindness so being treated this way was alarming to say the least. Very disappointing.

Friends_and_family Family

6/10

Pleasant

29 Apr 2026

Tammy

For an older place it was nice. The day shift front desk person was very rude but the night shift person was great. I did have to kill several small ants in my bathroom and at the desk.

Self

2/10

Poor

29 Apr 2026

Ashton

This place was poorly maintained and filthy. The desk chair was broken, the cabinetry was scuffed, stains on the carpet, and the couch looked like it came from a garbage dump. When I approached the staff about it they were rude. Said it didn’t matter and nothing would be done. He was aggressive and dismissive. He refused to give me the franchise contact information. I did contact corporate anyway. The breakfast attendant was rude and when I was getting oatmeal for me and my child back in the room she asked me if I had enough in a disgusted tone. This was the worst stay I’ve ever had.

Family

10/10

Exceptional

26 Apr 2026

Cinda

Hot tub could use some work. Paint worn off temp not very high

Partner

10/10

Exceptional

25 Apr 2026

JO

It was ok

6/10

Pleasant

25 Apr 2026

Scott

DirecTV didn’t work most of the two days there. Breakfast was ok/expected.

Self

10/10

Exceptional

23 Apr 2026

christopher

Quiet. Easy parking. Good views.

Self

10/10

Exceptional

20 Apr 2026

Debbie

Enjoyed my stay. Stuff was very helpful. When needed help with the TV in my room.

Self

2/10

Poor

17 Apr 2026

Kasey

The pictures online are not showing the current conditions of rhe property/rooms. Everything was dirty and run down. There were ants in our room. The gym was the bare minimum and smelled like chlorine. The beds were clean and comfortable which was the only redeeming part.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

James

Grerat breaf
kfast , very clean room

Partner

4/10

Poor

15 Apr 2026

Nancy

Good breakfast. Safe parking. Pool areabcood use some updates. Hot tub and pool are very old. Could use a repaint. Sauna did not work. Lighting in rooms weren't good, very dark.

Friends_and_family Family

6/10

Pleasant

15 Apr 2026

Darrell

Our King suite seemed to be in the process of updating. There was a small couch and one chair for the desk. Breakfast was lacking. I believe that someone didn't show up for work. The area for hot food was missing all the food.

Partner

10/10

Exceptional

12 Apr 2026

Sara

Breakfast was fine. Parking was safe and staff was exceptional

Family_with_children

6/10

Pleasant

11 Apr 2026

Nathan Bud

Cheap place to stay for a nite

4/10

Poor

10 Apr 2026

jack

Bathroom was not clean, hair in a few places, breakfast was terrible, rooms could use a paint job!

Self

8/10

Excellent

10 Apr 2026

Todd

I pleasant and restful stay. The only slight issue was the tv control and program selection was difficult to navigate. Suggest to simplify as most AB&B have. It was terribly annoying.

Partner

8/10

Excellent

09 Apr 2026

Lindsey

The hotel is in an excellent location. The staff was amazing. Our room was dirty. Crushed Doritos on the carpet and cobwebs on the ceiling. No sheets on the couch bed. We had to put those on ourselves. Otherwise, it was a good stay.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Jose

The room was clean

Partner

6/10

Pleasant

03 Apr 2026

Matthew

Ice machines broke. Staff said sauna has been broke for years. Hot tub is luke warm and barely any jets. Guest hotel laundry broken. Pool is not clean. Carpets are dirty. Found bandaid in bathroom upon first shower. Breakfast is good and lots of options. Staff is nice and helpful.

Partner

10/10

Exceptional

03 Apr 2026

Marilyn

Breakfast was fresh

10/10

Exceptional

03 Apr 2026

Diane

Everything was great.

Friends_and_family Family