Name: SpringHill Suites Boise ParkCenter
Address: 424 E Parkcenter Blvd, Boise, 83706, US

8/10

Excellent

03 Aug 2026

Jennifer

Overall the stay was nice. The kids enjoyed the pool, our rooms were clean, beds were comfy, and the breakfast buffet was good and the breakfast staff were very efficient and helpful.
The only negative was upon first arriving, they were not prepared for the influx of check-ins (10-15 other) and rooms were not clean yet. The first front desk staff member was not as helpful, but we were soon sorted out by other very helpful staff/management. We were in our rooms within 45 minutes.

10/10

Exceptional

03 Aug 2026

Catherine

The staff was very kind and friendly. Breakfast was good and always well stocked. I liked the location even though we didn't have a car - Ubers were super accessible and affordable.

10/10

Exceptional

02 Aug 2026

Kelly

The front desk staff was super nice and very helpful

10/10

Exceptional

29 Jul 2026

Jennifer

Clean and spacious room that the whole family enjoyed!

4/10

Poor

28 Jul 2026

Kathy

I have never booked a room and been ask to pay 10 to park overnight. I would not pay it as the price was the price per Expedia.
Hall carpet was very dirty. In our room something on floor that was red and wet. We had to put a towel on it. Will not use this motel again. Too many nicer ones to choose from.
Bad choice.

10/10

Exceptional

27 Jul 2026

Sonya

Breakfast was bomb, the swimming pool and hot tub was great. The motel was nice and clean. The room was cleaned and nice. Thanks, Boise for a great vacation spot.

8/10

Excellent

27 Jul 2026

Stacey

It was fine for the price

8/10

Excellent

26 Jul 2026

Ran

Bedding was very comfortable, but AC was too noisy.

8/10

Excellent

24 Jul 2026

Brenda

Clean, spacious room. Great breakfast.

10/10

Exceptional

23 Jul 2026

Alexis Elizabeth Santa

.

4/10

Poor

21 Jul 2026

Elisandro

The ice machines were not working

10/10

Exceptional

20 Jul 2026

Michelle

The breakfast was excellent and I loved riding the bikes on the Greenbelt!!

8/10

Excellent

18 Jul 2026

Robert

This hotel is nice and clean. The pool and hot tub both worked, which is great! I do not think you should have to pay to park to stay in a hotel that you are already paying for. I could see if you were in Vegas or another big city, but in Boise, Idaho? I think it is ridiculous. The front desk was nice and refunded my money. The breakfast was really good, and had lots of options. Overall, it was a great experience!

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Patricia

Great location for greenbelt access, half hour walk to shows at Outlaw Field.

Partner

4/10

Poor

17 Jul 2026

Jaime

Air conditioning did not work for 2 days on 90+ degree days. Beds are not comfortable and mattresses are old. The jacuzzi makes bubbles in 2 corners but the jets don’t work. Breakfast was horrible both days, eggs were rubbery, “sausage” was cut up hotdogs.
Staff was nice and as helpful as they could be. Room size is decent

Family

10/10

Exceptional

14 Jul 2026

Shannon

Loved the room size and having 2 beds and a sofa.

Family_with_children

4/10

Poor

14 Jul 2026

Christine

The mattress was hard and uncomfortable, the breakfast was gross - with rubbery, strange, eggs that had to have been from dehydrated eggs. And even though they said every room was non smoking, ours smelled like cigarettes and we had to wash everything that was in our suitcase even if it was clean, because everything smelled horrible! I’m never staying at one of these properties again.

8/10

Excellent

14 Jul 2026

Kristen

Staff were polite and helpful. The breakfast was good. The pool when not crowded was nice. Our only complaint is the soundproofing wasn’t good. Both nights we were interrupted by noisy neighbors. Our second stay the neighbors were up talking until 1:45. That was terrible.

Family_with_children

8/10

Excellent

13 Jul 2026

Nader

Property looked a little rundown. Staff was amazing and helpful

Family_with_children

8/10

Excellent

13 Jul 2026

beverly

Arrived at the airport at 9:30PM called for the complimentary shuttle. Called two more times and waited till 10:15PM to be picked up. Upon arrival check in was uneventful. Not friendly not sorry. Went to bed and had trouble sleeping because of the guest right above us. We stayed in room 285. Above us in 385, sounded like they played with their dog throwing its toy and running after it. We turned the air conditioner on constant hoping that would be loud enough to help with the noise. Called the front desk and was told they would call them. Should have moved the next morning, but we left for the day very early and got back late. Just wanted to clean up and get some rest. Again, another night of the same thing. All four days with no relief. Totally our fault for not moving. Letting you know with this review to request the top floor and away from the swimming pool if you are gone all day hiking and riding and want to sleep at night. Breakfast was awful. The orange juice is watered down, the powered eggs are worse than the ones I had in Viet Nam. The toilets are almost on the floor. Thought I was falling. Rooms need an upgrade. Location is great. Beds are clean.

Partner

4/10

Poor

13 Jul 2026

Johnathan

Liked the room and how clean it was hated the fact it charged me 50 for deposit it took it out twice 30 first night 20 the next day hoping for refund on that after bank hold

Family

10/10

Exceptional

12 Jul 2026

Kim

Everything about the property was great other then the $10 money grab for parking.

Family_with_children

6/10

Pleasant

11 Jul 2026

Maria

Air conditioner was very loud and there was no air in the hallways and it was 92 outside Room had a smell. We thought it was us but a little kid at breakfast asked another guest if their room smelled. We used to like it but will not stay here again.

Partner

10/10

Exceptional

11 Jul 2026

Ricardo

It was very pleasant and the breakfast was great

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Jennifer

Great stay other than very hot and the ac did not work well.

Family_with_children

6/10

Pleasant

11 Jul 2026

Darrell

Clean room

Friends

4/10

Poor

10 Jul 2026

Craig

Not sure why hotels think we are suddenly ok with being nickled and dimed with 10 dollar parking fees but it’s ridiculous. If Marriott is hurting that bad for money just build it into the cost of the room. This hotel isn’t even downtown, it’s in a residential area. Hotel is fine, but paying to park at your own hotel is the stupidest thing ever.

Family_with_children

4/10

Poor

09 Jul 2026

Jessica

From the entry, to the kitchen, on to the hallways- the property was dirty. Chairs in dining area were stained and floors were visibly saturated. The breakfast setup was not easily assessible and left long lines and people waiting to prep items with one toaster and two small waffles makers. Our door was also left open when we went to enter our room and we had to find someone to confirm room was ready and cleaned. Would not book at this location in future.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Cody

While we were staying there, the showerhead fell off and hit my son in the head. This is absolutely unacceptable and the hotel was absolutely useless about the whole situation because I booked it using a third-party Expedia

Family_with_children

2/10

Poor

06 Jul 2026

Carla

The room was extremely dirty, and even to the point where there was a ponytail holder that was left by a previous person. The front desk staff even stated to me that they were not a Hilton hotel so what was there to be expected? It was not the experience I was expecting being a rewards member.

Family_with_children

10/10

Exceptional

06 Jul 2026

David

I was unaware that there is a $10 night parking fee added to your card at the end of the trip. This is the first time this property has charged for parking.

Partner

10/10

Exceptional

06 Jul 2026

Tina

Enjoyed our stay, room was clean, very comfortable beds, wonderful staff, nice location. It was close to the Boise Greenbelt which is a path on both sides of the Boise river, beautiful! Also close to Boise State University, downtown Boise. We would stay here again if in the area!

Partner

10/10

Exceptional

06 Jul 2026

Carrie

Clean room, quiet location, our favorite place to stay!

Partner

10/10

Exceptional

04 Jul 2026

Gary

Very new and clean

Pet

10/10

Exceptional

02 Jul 2026

Jenni

Staff were excellent, room was clean nice having a little kitchen, breakfast had a lot to chose from. Would stay again

Friends

10/10

Exceptional

30 Jun 2026

Denise

Staff was very nice room was very clean very helpful. The only negative was the outside garbage in the back was full garbage on top and around and it wasn’t emptied from S Sunday evening till Monday the next day when we left by 10 AM, same garbage was still there saw a man from housekeeping, taking trash out, but walked right by the garbage and left it
Also, maybe more variety for breakfast had the same eggs and sausage for three days straight

Family

10/10

Exceptional

30 Jun 2026

Seng

Parking is very convenient

Self

8/10

Excellent

29 Jun 2026

Amoor

Everything is good about this hotel. The river access is really nice. The only down side is the quality of breakfast, I was expecting a better complimentary breakfast from a hotel at this level. Coffee is great though.

Self

6/10

Pleasant

29 Jun 2026

Brieanna

Seemed old and run down. The pictures online made it seem like a new hotel in my opinion. There was absolutely no parking available way too many cars for the few spots they have

Partner

10/10

Exceptional

28 Jun 2026

Carleen

Clean rooms, friendly staff, easy access to town and activities!!!

Friends_and_family Friends

2/10

Poor

27 Jun 2026

Richard

I made our reservation for June 19 in Boise, ID, and received a confirmation. I used your automatic entry to put the reservation into my calendar on my I-Phone. All information was correct. When we got to the hotel that evening, we didn’t have a reservation. They told me it was for June 26 and they didn’t have a room for us. We had to go to the next town to find a hotel. I called Hotels.com a few days later to get a refund. They said there was nothing they could do because we didn’t pay for insurance. I told them this was the second time this had happened through Hotels.com and the first time a few years ago they handled the situation promptly and to our satisfaction. This time they refused to do anything and told me I would have to go back to Spring Hill Suites. This was not Spring Hill Suites problem and would not have been right to try to get a refund from them. The Hotels.com rep said it was impossible for this to happen and that I made the wrong reservation. I told the rep that it did happen and I had proof because the reservation was entered automatically into my calendar with the correct date and a confirmation number. He would have nothing to do with my explanation. He said I would have to pay $65 to get my money back. We tried that but it didn’t work. He said I could possibly get my money back from someone else but that didn’t work either. I have removed my Hotels.com app from my I-Phone.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Karla

Everything was great with the exception of the awful mattress and the soccer teams that took over the place and were running up and down the hallways late at night screaming and yelling.

Partner

4/10

Poor

22 Jun 2026

Kathryn

I stayed one night and ended up with a rash on my right leg.

Family_with_children

10/10

Exceptional

22 Jun 2026

Cortney

We loved our stay in the suite! It was clean & had plenty of room for 6 people, & the beds were very comfortable. Our kids loved the breakfast & the hot tub, & we all had a great time playing board games in the game room! The staff was very friendly & helpful! We will definitely stay here again!

10/10

Exceptional

22 Jun 2026

Kari

Great place to stay! Paying for parking sucked though.

10/10

Exceptional

21 Jun 2026

Sergio

I bought 2 pops from the lobby and it was waaay overpriced. I paid 7.50 for a Pepsi and 7.50 for a Mtn. Dew. That’s very excessive!!! But the overall aray was awesome.

Family

6/10

Pleasant

19 Jun 2026

Icea

Parking sucks compact size spaces and u have to pay for it
Pictures r nicer than the place itself
Rooms r decent enough
I personally hate carpet but the carpett in room was soft and well maintained I didnt hate it

I guess because of the name and price I expected more luxury
I do have to say the breakfast was a good experience food was bland but overall a good experience

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Denise

Excellent service and kindness from staff. Comfy beds, small pool, nice court yard and sitting area for breakfast.

Family

10/10

Exceptional

17 Jun 2026

Ethel

Clean and attentive staff. Great location.

Family_with_children

10/10

Exceptional

15 Jun 2026

carrie

overall a great value. just need breakfast service to be a little longer—stopped too fast for us to enjoy the service we paid for.

10/10

Exceptional

14 Jun 2026

Holly

Free shuttle from the airport was a nice surprise. The free breakfasts were great with a lot of variety . We never got our room serviced was a little disappointing but we’re not slobs so it was ok . Pool was nice and clean ; hot tub not so much .

Partner

10/10

Exceptional

14 Jun 2026

Troi

Very clean quiet room

2/10

Poor

14 Jun 2026

Cristina

I am very dissatisfied with my stay at this hotel. During the entire time I was there, I did not receive room service, and it was extremely difficult to get clean towels and fresh sheets when needed.

To make matters worse, I was never informed that there would be a $10 per night parking fee. This charge was not clearly communicated at check-in, and I was surprised to see additional charges on my bill.

On top of that, my card was charged over $500, which was unexpected and has caused significant frustration. Between the lack of housekeeping, poor communication regarding fees, and the billing issues, this was not the experience I expected. Unfortunately, I would not recommend staying here.

Family_with_children

6/10

Pleasant

14 Jun 2026

Alaina

Typical SpringHill Suites, which is what we’d planned on for our one-night stay. Our only issue was the incredibly loud AC.

Partner

10/10

Exceptional

06 Jun 2026

Deion

Room was perfectly clean.

Partner

10/10

Exceptional

05 Jun 2026

Ginger

it was awesome. spacious clean. so nice going back on our way home

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Blaze

The stay was great!

10/10

Exceptional

03 Jun 2026

Blaze

Clean hotel great for a large family.

10/10

Exceptional

02 Jun 2026

Patricia

Very nice place We have stayed there several times

Family_with_children

10/10

Exceptional

01 Jun 2026

Francisco

Wonderful hotel in a great area in. Boise!

8/10

Excellent

31 May 2026

Alan

I did enjoy my breakfast.
There was an empty lotion container on my nightstand. There was another empty shampoo container in the shower.

Self

8/10

Excellent

30 May 2026

Ryan

Property felt a little worn. The screen was dangling outside the window. Breakfast was mediocre. These things could be easily addressed.

Partner

10/10

Exceptional

30 May 2026

Jaime

Amazing! They just need a hot tub

Friends_and_family Family

8/10

Excellent

29 May 2026

Laurie

We loved its proximity to the Boise River walk and downtown shopping and restaurants.

Pet

10/10

Exceptional

29 May 2026

vince

Great

10/10

Exceptional

29 May 2026

John

Awesome property, great location

Partner

6/10

Pleasant

27 May 2026

Jeremy

Our room wasn't very clean. It didn't appear to have been vacuumed and we found a bag of groceries in a drawer from the previous occupants. Also, the air conditioning in our room didn't seem to work very well and it was pretty uncomfortable during our stay. Other rooms may have been nicer and it could have been a one off situation.

Pet

8/10

Excellent

26 May 2026

Taylor

Everything was great from the staff to the room. However, they really need to some cleaning on the pool, i understand that it is outside but the filters were extremely dirty and was stopping the water from filtering. The pool was heavily used the night before and we were hoping to swim in the morning but just couldn't get into the water because it was so cloudy and dirty.

Family_with_children

10/10

Exceptional

24 May 2026

Kaosi

Hotel was good and clean and staff were very helpful.

Friends

10/10

Exceptional

22 May 2026

Jack

Will stay here again next year.

Partner

10/10

Exceptional

19 May 2026

jason

Nice place, convenient location, lots of nearby restaurants

10/10

Exceptional

19 May 2026

Deborah

The room was clean and adequately stocked.

Partner

10/10

Exceptional

18 May 2026

Lise

Nice, clean, comfortable room, good breakfast, convenient location.

Family

10/10

Exceptional

18 May 2026

Chalene

Our stay was clean, comfortable, and relaxed. The thing we loved the most was the proximity to a walking trail along the river. This made our stay so much better with something so close, beautiful, and relaxing. We loved it.

Family_with_children

8/10

Excellent

18 May 2026

Bethany

The breakfast was very nice with a good variety of options. Staff was friendly. The room was dark and a couple lights were slow to turn on. Toilet was so short! Shower was nice. TV had limited streaming options - Netflix or Youtube. Parking was $10 a night - not something I was aware of until we were checking in.

Partner

2/10

Poor

17 May 2026

Adam

First of all we get to the room and there was pubic hair in the tub and on the floor of the bathroom! Then in the morning the blow dryer doesn’t work. They ask for a card on file for incidentals which is fine. But the kicker is they charge you for parking on top of your room fee and that is never told to you! What hotel charges for parking on top of the room fee!? Without telling you that! Highly do not recommend this place at all!

Family

10/10

Exceptional

17 May 2026

Dane

Yes, the food was fresh and we had all that was needed.

Family_with_children

6/10

Pleasant

17 May 2026

Yaime L

The first room we got was so dirty with stains all over the carpet and crumbs and food. The front desk lady was very helpful in giving us a new cleaner room which we appreciated!

Pet

2/10

Poor

17 May 2026

Linda

Did not have a room

10/10

Exceptional

15 May 2026

Tamela

Good accommodations with only a couple small inconveniences. Although our suite was a good size, it was a little dimly lit. And the bathroom was situated close to the bed; whenever either my husband or I got up to use the restroom in the night, it was inevitable that we would wake the other one up. But these were small matters. The property overall was comfortable and convenient to the Boise area.

Partner

4/10

Poor

14 May 2026

Kristin

We did not sleep during our stay. People were running up and down the hallways all night long. It was loud and noisy. We will not be staying here again.

Family

10/10

Exceptional

12 May 2026

Dawna

Close and convenient to the river and our family.

6/10

Pleasant

11 May 2026

Michelle

The location on the greenbelt was great, and the Lime bikes are such a fun feature for travelers staying in the area. Unfortunately, the customer service experience was disappointing. When I asked about the possibility of an early check-in, the employee just looked at me blankly instead of offering any explanation or assistance. I also asked about the Lime bikes since they are such a popular attraction along the greenbelt, and he said he didn’t know anything about them.

To top it off, I grabbed a Gatorade from the shop and was shocked when it cost $17. Between the lack of customer service and the extremely overpriced snacks and drinks, the stay did not feel worth the cost. A little more friendliness, local knowledge, and reasonable pricing would have made a big difference.

Self

10/10

Exceptional

10 May 2026

Kristina

Staff was amazing and room was spacious and very clean. Husband enjoyed the breakfast. Would definitely stay again!

Partner

10/10

Exceptional

09 May 2026

Bonnie

We had an enjoyable stay.

6/10

Pleasant

06 May 2026

Morgan

Breakfast was bland and unappetizing. Pool was closed and they have 1 small hot tub for a huge hotel.

4/10

Poor

03 May 2026

Anja

It’s run down and the room cleaning was not good.

Friends_and_family Family

8/10

Excellent

01 May 2026

Cora

Breakfast was good
Staff was extremely helpful and warm and welcoming

Friends_and_family Family

4/10

Poor

30 Apr 2026

Tyronne

Staff was rude. Took forever to talk. No robes. Not worth the pay

Partner

6/10

Pleasant

29 Apr 2026

Joseph

Nice property and good staff.

Partner

10/10

Exceptional

28 Apr 2026

Johnnie

Breakfast was good.

10/10

Exceptional

28 Apr 2026

Leigh

I really enjoyed staying here. My son and I were doing a college visit at Boise State. The location was perfect. I loved that we were beside the green belt. I wish there was a better direct path to get on the green belt bike path. But it was wonderful to use and we used it everyday. The staff was pleasant and friendly. The breakfast was great! Always stocked with toast, eggs, bacon, potatoes, drinks, waffles, fruit yogurt, coffee and tea! I wish it lasted till 11a. But all in all everything was a five. I will stay here again.

Family_with_children

10/10

Exceptional

27 Apr 2026

Tyler

Clean room. Great shower. Awesome breakfast!

6/10

Pleasant

26 Apr 2026

Kathryn

It was really loud. The walls were paper thin. We could hear the laundry machines, the people at the hot tub, and rooms above us.

Family_with_children