Name: Best Western Northwest Lodge
Address: 6989 S Federal Way, Boise, 83716, US

10/10

Exceptional

31 Jul 2026

Mark

Great place!

6/10

Pleasant

30 Jul 2026

Taryn

Renovations happening, so expect noise. Walls seem paper thin as far as sound goes—could hear guy on phone in next room as if I was sitting next to him.

10/10

Exceptional

28 Jul 2026

Shari

Very clean Very comfortable

6/10

Pleasant

28 Jul 2026

Darlene

The lodge looked rustic. The room was clean but the bathroom small. Shower door should have been reversed so when you opened the door you didn’t have to enter it to start the water. We had to walk into the shower to turn on the water and we had cold water first hitting us and water got all over the floor. The new carpet in the room caused the door to open and close difficult. I had to use my shoulder, like a football linebacker to get it open. The door dragged on the carpet. Otherwise the staff was very pleasant.

10/10

Exceptional

28 Jul 2026

April

The rooms were nice and beds comfy. I love that they have so many breakfast options.

6/10

Pleasant

25 Jul 2026

Stites

There was not enough parking space for all the guests. I had to park offsite because there were a heap of shipping containers covering a quarter of the parking lot- so - no security for me … and the desk clerk was no help. He told me there was space.. went out to show me.. then said “oh, it is taken” and got an attitude with me and told me to park on the street.

2/10

Poor

20 Jul 2026

Pandie

Avoid this hotel at all costs. While the older windows are double paned, this did not help with all the noise, airport and otherwise. The ventilation system was incredibly loud when it kicked on. I got very little sleep here.

Self

4/10

Poor

19 Jul 2026

Velmann

The outside of the hotel is rundown. No parking for anybody. And all the parking lot around it says it’ll tow your car off. So we had to park in a dirt parking lot. came out the next morning and our truck was covered with dirt. The room was terrible. The shower had mold and hard water all over it. The floor in the bathroom had paint all over it. Everything was backwards in the shower hot water was cold water . I was very disappointed in the hotel. I definitely would not stay here again or recommend the hotel to anybody..

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Elisha

Room was very very very warm would never cool off. Hot tub was nice but couldn’t turn the jets on because it had to much chlorine in it and eyes would start to burn and pool was ice cold. Hotel was nice and clean, friendly staff and close to the airport.

Family_with_children

10/10

Exceptional

18 Jul 2026

Aeryk

The staff was supper friendly. The family room was spacious. The beds clean and comfortable. I would definitely stay here again

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Christine

They’re doing renovations so it was a bit inconvenient. The building is a bit old. The staff was friendly.

Family_with_children

10/10

Exceptional

15 Jul 2026

Michael

It is not the cheapest, but a very good hotel. If you need a place in the area, go for it.

4/10

Poor

14 Jul 2026

Madeleine

Terrible hotel. Unfriendly and unhelpful staff members. We had told them that there was rust leaking from the ceiling above the pool and they didn’t care. We also let them know that the elevator brakes sounded like they’re going out. All the from desk lady said was that we should have taken the stairs. The hallway to our room was dirty and the carpet was coming up. The room itself was incomplete. The carpet was so thick that the door wouldn’t shut. The “dead bolt” on the door was dangling because of the screws being loose. The bathroom door hit the toilet seat and would fully open unless the lid was shut and pushed back (the screws on the seat were loose). Not to mention the shower caulking was black and not due to the color choice. This hotel could have been a really nice place to stay but nothing was being kept up and projects were not complete. There was also not enough parking…. Staying here for four nights and we only got a parking spot at the hotel once. The rest of the time we had to park our vehicle next the crates in the back or on the steer.

This place gets a two star from our family because of the lack of service, convenience, and safety hazards. It’s unfortunate because we would have like to stay in this area again.

Family_with_children

6/10

Pleasant

12 Jul 2026

Donald

The water in the shower was ice cold. We let it run for quite a while, and it did not heat up. When telling the clerk she didn’t really care. That is our only complaint about the hotel.

Partner

10/10

Exceptional

11 Jul 2026

Najmeh

It was nice and welcoming to interact with the staff; they were polite and always tried to be helpful. The facility and the room were very clean; the room was very spacious as well. Thank you!

Partner

2/10

Poor

10 Jul 2026

Edgar

They charged me for something I didn't use; I went in person to cancel it, but they didn't do it. The person at the front desk told me she would cancel it, but she didn't, and now she's lying by claiming she told me to call Expedia to cancel it.

Family_with_children

4/10

Poor

08 Jul 2026

robert

One window would not open, the other would but did not have a screen.
A/C was exceptionally loud.
Breakfast buffet was the worst I have seen in some time; frozen cream cheese, inedible eggs and brown warm water instead of coffee.
Also, somewhat difficult to find - bad signage and not visible from the road.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Leiah

The fire alarm went off for several minutes...very loud and jarring experience. The owner was clueless and then the fire department showed up. Fiasco! The idea that this is a lodge is laughable...she put up some western adjacent fixtures and called it Western themed. The yogurt was good but the machine was malfunctioning and squirted all over the inside of the machine and I had to get the nice morning worker girl to help me several times... I didn't want to bug her but the stuff is kind of crappy and out dated and she was nice enough to fix it for me.

Family

8/10

Excellent

04 Jul 2026

Kevin

Clean room, close to downtown Boise and airport

Family

10/10

Exceptional

04 Jul 2026

Brooke

Nice remodeled room, great cold ac. 24 hr pool lovely. Good breakfast!

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Cassaundra

The place was nice and clean. The staff was friendly. Rooms were clean and breakfast was good. Would stay there again.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

debi

Convenient with easy, safe parking. Helpful staff. Hotel and rooms were clean (except for the hot tub was closed for cleaning/maintenance) Comfortable beds. Good breakfast with options.

Partner

10/10

Exceptional

28 Jun 2026

Sandra

Nice place to stay. I'd recommend but be aware it's not close to finer dining.

Partner

4/10

Poor

26 Jun 2026

Jenna Gulbransen

The property was under construction and was kind of half done. For example, all but one wall in my room had the molding completed. The pool was disgusting, filled with hair. I didn't dare get in. Our toilet wasnt seated properly so it made the bathroom smell like suffer. There was what I hope was ketchup on the bottom of the chair in my room. Overall not good, especially for the cost, which was pretty pricey.

Family

10/10

Exceptional

21 Jun 2026

Kent

Wonderful staff and great rooms.

Family_with_children

8/10

Excellent

15 Jun 2026

Sandy

Everything was great but the hot tub was not working

Partner

10/10

Exceptional

14 Jun 2026

Brian

Stayed here after a long day of driving. Beds were super comfortable. Convenient location. Breakfast the next morning was great.

Family_with_children

8/10

Excellent

14 Jun 2026

Scott

Our room had a door connecting to the adjacent room and there was no sound insulation. We could hear the occupant in the other room way too easily

8/10

Excellent

11 Jun 2026

Jane

Very comfortable beds with nice linens. Rooms in process of being renovated which caused debris in hallway and a bit of noise until 7pm. Was surprised when it was discovered ongoing renovations were happening that there was not a slight reduction in nightly price. Otherwise stay was fine.

Partner

10/10

Exceptional

08 Jun 2026

John

Friendly staff!

Pet

10/10

Exceptional

07 Jun 2026

Tambra

This facility had a 24 hour pool and hot tub use!! Fabulous for late night travelers!

Family

10/10

Exceptional

06 Jun 2026

Richard

Other than the hot tub being unavailable, we had an excellent stay.

4/10

Poor

31 May 2026

Brooke

The beds were so hard we woke up with sore backs and shoulders. The walls are paper thin so the tvs in the rooms next to us kept us up until midnight. The staff could not accommodate a 30 minute late checkout. The hot tub was not functioning, which was probably okay because the pool looked murky. The breakfast was pretty good, and warm cookies and milk in the evening were a nice touch. Mostly, because of the beds I would never stay here again.

Friends_and_family Family

6/10

Pleasant

22 May 2026

Kay

The room was very clean, however, the hotel was under construction. All three floors had construction going on, even in the hallways. Carpet was being laid, and I found numerous wood screws lying on the hallway, and one screw in the room. If I had stepped on one, it would have gone through the sole of my sneaker. One overhead light fixture in our room was missing the cover and the light bulbs. The toilet paper holder in the bathroom looked new but was coming loose from the wall. There were two windows in the room; both looked out onto stacks of scrap construction pieces and discarded broken furniture.
The setup of the room was odd. There were two rooms, and one TV that swiveled so could only be viewed by 1 room at a time. The microwave and mini-fridge were located in a cabinet. The microwave was on a low shelf in the cabinet, requiring one to bend way over and use a flashlight in order to operate it. The shower appeared newly renovated and had glass doors, one of which slid open and closed. This design meant that a person needed to be in the shower, standing under the shower head before one could turn the water on. Hence, cold water poured on one’s head as the faucet was turned on and dialed to the right temperature.
If the construction hadn’t been going on, the oddities of the room set-up would have been a minor distraction. A warning that the hotel was under construction would have been nice.

Family

10/10

Exceptional

18 May 2026

Ray

Staff was super helpful and made sure we were taken care of, definitely a place we will stay at again when in Boise.

Friends_and_family Family

4/10

Poor

17 May 2026

YOONHEE

under constuction

Partner

10/10

Exceptional

10 May 2026

Carma

They even put cookies out at night for a snack

Partner

10/10

Exceptional

06 May 2026

Danielle

We booked an oversized room and holy moly was it oversized. Felt twice the size of a normal room and such high ceilings. Recently renovated also which was also nice.
The pool was quite cold and the hot tub when the jets were turned on was very chlorine pungent. It made my eyes burn. We were right at the end on breakfast, but the attendant let us make a couple of pancakes anyway. She was incredibly nice and helpful.

Bed was comfortable. Pillows were about soft/medium firmness. There were no extra sheets or pillows for the pull out sofa, but we had our own so it wasnt a big deal.

Bathroom was pretty small, but nice and renovated. Shower was sizeable with a good pressure shower head. Opening the door into the bathroom you had to move to the side to then close it and get to the sink. Not a big deal.

The TV installer must not have had a stud finder, there was a like of holes in the wall to find a stud to anchor the TV mount to. That was commical.

Overall amazing place to stay. Would definitelt book here again.

Friends_and_family Family

8/10

Excellent

03 May 2026

Gwen

I'll probably stay again because the location is good. They are in the middle of renovations but that didn't bother me. I couldn't decide if my room had been renovated or not. It had all the regular amenities and the bed was comfortable, but the bathroom door wouldn't open all the way because it runs into the toilet and the hot and cold water in the sink was on the opposite side of the H and C on the faucet. I appreciate the uncarpeted floors because they seem much more sanitary than carpet. The breakfasts are totally predictable and since I'm diabetic I can't eat much of it. I would love to see a hotel chain break out of the norm (scrambled eggs, 1 meat, cereal, and waffles) and try something new. The staff was there when needed and otherwise left me alone. The cookies may be a draw but I never got to sample them because they were always gone by the time I got back to the hotel. I had no major complaints and will stay there again.

10/10

Exceptional

26 Apr 2026

Casey

I enjoyed the breakfast and the new carpet looked like an acid trip. Madi helped me combine 2 separate reservations so my stay went smoothly. Loved the carpet!

Self

8/10

Excellent

25 Apr 2026

Vernon

The only complaint, is power went out in the morning, mid shower and stayed off and couldn’t enjoy any warm breakfast. Other than that, great room to pass through over night on travels.

Friends_and_family Family

6/10

Pleasant

24 Apr 2026

Ralph

They had construction going on that no one informed us about when we booked our stay. The view from our room was the dumpster with weeks of construction debris strewn about. We were surprised that we had no housekeeping after our first night and had to go ask for some clean towels to shower on day 2. Day 2 we woke to a power outage - no coffee machine - no TV - the water system electric recirculating pump to get the hot water to our room was down so a cold to lukewarm wash off was all we got. Breakfast was ok and the coffee was good. Better than sleeping in the truck.

Partner

10/10

Exceptional

17 Apr 2026

mekilia

good

Pet

10/10

Exceptional

15 Apr 2026

Kate

The only negative I have is that they are renovating the hotel. So a little mess is expected. However my room was clean and comfortable. Breakfast was good. They had a Yougurt bar. So I was able to have a protein heavy breakfast. Staff was very nice and helpful.

Family_with_children

6/10

Pleasant

14 Apr 2026

Kena

It’s a nice place to stay but I booked a room with two queen beds because there was four of us, two adults two children. They gave me a one king bed room. Smh

Family_with_children

8/10

Excellent

12 Apr 2026

Michelle

Worked well for us. Very close location to our kids which was great. Going through renovations so a little out of order. But still a good stay.

Family

4/10

Poor

08 Apr 2026

Sierra

The room I stayed in felt grimy and not very clean. Everything in the room was cheap and again, grimy. There were no pictures on the walls making the room feel eerie and uncomfortable which wasn’t great since I was there for over a week.
While the hotel did a good job of making sure that the guests knew, after arriving, that construction and renovation was happening the noise seemed to continue a couple hours after it should have ended (5pm) with loud banging on one wall that I though they would break through it.
They do allow pets but don’t seem to take into consideration that the pets should not be on the top floor, luckily the pup above me was very well behaved and this could have also been due to the construction.
Air flow in the building is a little stuffy and the walls are thin. A couple times someone was smoking a cigarette and I could smell it so strongly that I thought someone was smoking in the building.
I wouldn’t recommend this hotel to my friends I care about but it is in a safe location that is close to the freeway and airport and the staff that I interacted with seemed kind. I did not try the breakfast but it looked like the regular continental.

Business Self

10/10

Exceptional

06 Apr 2026

Kourtni

Pet friendly, convenient, and the breakfast was better than most!

Partner

2/10

Poor

03 Apr 2026

Matthew

No notice of construction before booking. Less than 24 hour notice of construction workers needing to come in our room and were very forceful and rude. Room was left dirty after construction workers left. Construction workers came in with no notice while we were gone. Construction workers tossing stuff out of the window and coming close to hitting our room window. Doors were always slamming. Hot tub was needing to be fixed a lot. Pool area was always dirty. Housekeepers come into the room when asked not to. Worst hotel experience I’ve ever had.

Partner

2/10

Poor

03 Apr 2026

Matthew

No notice of construction before booking. Less than 24 hour notice of construction workers needing to come in our room and were very forceful and rude. Room was left dirty after construction workers left. Construction workers came in with no notice while we were gone. Construction workers tossing stuff out of the window and coming close to hitting our room window. Doors were always slamming. Hot tub was needing to be fixed a lot. Pool area was always dirty. Housekeepers come into the room when asked not to. Worst hotel experience I’ve ever had.

Partner

2/10

Poor

03 Apr 2026

Matthew

No notice of construction before booking. Less than 24 hour notice of construction workers needing to come in our room and were very forceful and rude. Room was left dirty after construction workers left. Construction workers came in with no notice while we were gone. Construction workers tossing stuff out of the window and coming close to hitting our room window. Doors were always slamming. Hot tub was needing to be fixed a lot. Pool area was always dirty. Housekeepers come into the room when asked not to. Worst hotel experience I’ve ever had.

Partner

2/10

Poor

03 Apr 2026

Matthew

No notice of construction before booking. Less than 24 hour notice of construction workers needing to come in our room and were very forceful and rude. Room was left dirty after construction workers left. Construction workers came in with no notice while we were gone. Construction workers tossing stuff out of the window and coming close to hitting our room window. Doors were always slamming. Hot tub was needing to be fixed a lot. Pool area was always dirty. Housekeepers come into the room when asked not to. Worst hotel experience I’ve ever had.

Partner

8/10

Excellent

26 Mar 2026

rodney

This is a good little place to stay. Has enough of the amenities that you want and a good breakfast in a clean environment.

Self

8/10

Excellent

23 Mar 2026

Joseph Mark

Yes

10/10

Exceptional

12 Mar 2026

Rikki

This was one of the best hotels I have stayed in. The shower was great, the room was super clean. I will stay here again!!

Partner

6/10

Pleasant

12 Mar 2026

Heather

Staff weren't very friendly, room was clean and they are in the middle of a remodel, it looks nice. Breakfast was good.

Location feels safe and it was easy to find parking.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Jason

Nicest room I’ve ever stayed in for the cost

6/10

Pleasant

08 Mar 2026

Sean

I had to wait for about 5-10 minute before someone showed up at the desk for me to check in. Once I got into my room, and put my bags down, I had to use the restroom and was shocked when the door hit the lid for the toilet when I opened the door. The last thing for me was the hot tub, so much chlorine I could only sit in it for 5 minute because my eyes were burning. On the positive the bed was comfortable, and the hotel was really conveniently situated to the freeway.

Self

10/10

Exceptional

02 Mar 2026

Maria

Windows didnt close all the way and its super loud

10/10

Exceptional

01 Mar 2026

Daniel

It was clean and quiet

8/10

Excellent

26 Feb 2026

Sara

Staff was pleasant. The rooms were clean and quiet, even though they were remodeling. I was actually suprised at how quiet this hotel was for being a Saturday night and the freeway just outside. There was a variety for breakfast that is decent. Would definitely stay again.

Partner

10/10

Exceptional

25 Feb 2026

David

Staff are always friendly!!! Enjoy staying here and everyone is great!!

8/10

Excellent

22 Feb 2026

Berik

Our room was great for a larger family. We got one of the suites that had 2 queens and a king. They served breakfast early which was great for us and had lots of options. Pool was open 24/7 so that was cool. The also sent me a text ahead of time with a link that allowed us to do all of the check in stuff before we got there

Friends_and_family Family

8/10

Excellent

20 Feb 2026

Kaitlin

The staff was nice, they are remodeling so bare with them. The shower hot and cold were backwords, that made for a shovk. I did enjoy the breakfast. Thank you!

Partner

10/10

Exceptional

19 Feb 2026

Tiina Jean

Staff are wonderful. Overall clean. Cozy fireplace in lobby. Spacious room with comfortable beds. Good-size bathroom with nice shower and water pressure. 24-hr pool & hot tub. Standard breakfast. Even though by highway and airport, noise was not an issue. Well-stocked lobby \"pantry.\"

Partner

10/10

Exceptional

13 Feb 2026

David

Every

8/10

Excellent

06 Feb 2026

Kiril

The room was great

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Bernard

Room was great and staff very friendly. The hotel is under renovation and they are doing a good job notifying guests. I have spent several nights at this hotel and my only current recommendation is to work on cleaning the outside areas, parking lot and spaces where people take dogs. Some dog owners are not very considerate!!

Partner

4/10

Poor

30 Jan 2026

Jamie

I checked in on Sunday for a Sun. Through Fri. stay. I have stayed here for several weeklong visits. Each time I ask for housekeeping they tell me I don't have to ask, it is automatically done on Wednesdays. However, it is rarely done. This week I asked for a coffee maker that worked on Monday, spoke with 3 different employees, send an email that went unanswered and it took until Thursday to get it. Wednesday came and went and my room wasn't cleaned again so I spoke to the desk, and they said it would be cleaned first thing Thursday. I returned from work Thursday night to find it had not been cleaned and the desk told me that Housekeeping indicated I had the do not disturb sign up. Which of course I wouldn't have after requesting HK. I won't be back nor would I recommend this hotel to anyone else. Staff was nice but ineffective managing simple operations

8/10

Excellent

17 Jan 2026

Jean

Very clean. The smoke alarm needed to be replaced and the night man took it out very promptly. Otherwise we would have given it a 5.
The breakfast was very tasty. Thank you!

10/10

Exceptional

07 Jan 2026

Denise

Very clean and quiet room

Leisure

10/10

Exceptional

06 Jan 2026

Daniel

Goo value

10/10

Exceptional

31 Dec 2025

Bernard

Room spotless. Check-in lady was very nice and helpful

Partner

8/10

Excellent

30 Dec 2025

luke

Location was good, service was good, room was a little dirty. Fitness center was in great shape and sufficient for what i needed. Carpet in room needed to be vacuumed and there was something stuck in the sink. Overall not bad and would stay again.

Business

8/10

Excellent

30 Dec 2025

James

It was fine

Business

10/10

Exceptional

27 Dec 2025

Bernie

Very friendly and helpful staff.

10/10

Exceptional

23 Dec 2025

Vonda Kay

Everything was excellent

8/10

Excellent

27 Nov 2025

Meagan

It was fine. The room was clean, that's about it.

10/10

Exceptional

27 Nov 2025

STEPHEN

Great hotel, comfortable beds!

Leisure Family

10/10

Exceptional

22 Nov 2025

Darlyne

All of the above

10/10

Exceptional

20 Nov 2025

Armando

Our stay was wonderful get location and wonderful staff

Business

10/10

Exceptional

13 Nov 2025

Lisa

Very clean and great staff

4/10

Poor

12 Nov 2025

Steve and Karen

Jimmy dean breakfast sandwiches??????????????????
The call it a Lodge???????????

10/10

Exceptional

12 Nov 2025

Mike

Excellent hotel! Stayed here again on 11-9-2025

Friends_and_family Friends

10/10

Exceptional

07 Nov 2025

Lindsey

Front desk staff were super friendly and accommodating

10/10

Exceptional

06 Nov 2025

Katherine

The staff was nice and it is close to the freeway.

Family

10/10

Exceptional

29 Oct 2025

Marvel

All of the above

Partner

8/10

Excellent

28 Oct 2025

Nikki

Staff was great. Room was clean and comfy

6/10

Pleasant

27 Oct 2025

James

The property is clean but a bit dated, which for the price is totally fine. The bed was comfy and the room had everything we needed, but the heat/ac unit in the room was very loud. We had to turn it off to be able to sleep because it kept kicking on and making a racket. Room 216, that thing needs servicing. We were just there for a night, leaving very early and it wasn't hot out so we just turned it off because we didn't want the hassle of switching rooms. If it were warm outside it would have been a different story. Anyway, the pool and hot tub looked nice. We didn't use them, but everything seemed clean. Just a bit worn and dated. Like I said, the price was right for a quick stop.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Aditya

Adequate and clean; good location

Everything was clean and well maintained. They provided water on request without additional charges. The shower and bathroom was clean and spacious. The bedroom was also very clean. The pool area smells like chlorine, so if that bothers you, I'd stay away from there.

Business

10/10

Exceptional

22 Oct 2025

Juliana Christine

Clean room

10/10

Exceptional

17 Oct 2025

Brittany

Awesome place!

Beautiful place to stay, the rooms were very nice, mattresses were not very comfortable but everything else was great. Breakfast was awesome and the staff was fantastic.

Partner

6/10

Pleasant

10 Oct 2025

Laurie

Check in was 3:00 and was told would take 15 more minut s but took another hour

Leisure Partner

6/10

Pleasant

09 Oct 2025

Daiji

Nothing to tell

Business

10/10

Exceptional

06 Oct 2025

sunshine

There was a double booking issue (Expedia mistakenly did two different bookings) the front desk was so helpful! And understood and is refunding the second prepayment.
Great staff and the remodel is beautiful! The quietest Best Western I've ever stayed at! I will definitely stay again if I pass through there again!
Will stau again

Leisure Self

10/10

Exceptional

04 Oct 2025

Connie

Cute Western theme.
Front end staff was very friendly and helpful.

Friends_and_family Friends

10/10

Exceptional

04 Oct 2025

Yiping

Clean room and nice breakfast

Leisure Partner

10/10

Exceptional

27 Sep 2025

Kelsey

Loved the exceptionally friendly staff. Was thrilled they allowed 24-hour access to the pool, spa and fitness center. So pleasant to have staff members that genuinely wanted to make my stay as stress free and comfortable as possible!
Wasn't fond of the time that breakfast ended...the beds were so very comfortable that I overslept!! However, their staff was accommodating by grabbing a few breakfast items from the back that were left over during its disassembly, even after I headed downstairs @9 just to grab coffee after missing my alarm. Loved the cozy atmosphere in the lobby and entryway commons

8/10

Excellent

26 Sep 2025

Mark

Easy to get to, clean, comfortable.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Devin

Perfect

Business