Name: Kasa At Cortland On The River Boise
Address: 749 E Park Blvd, Boise, 83712, US

6/10

Pleasant

02 Aug 2026

Gregory

Was a good place. Was let down that they left the broken table in the kitchen upside down. Limited show amenities with limited towels. Im sure if requested they would bring up to you or make available. Shower had the soap and body wash silicone still on shower wall was not fixed.

10/10

Exceptional

15 Jul 2026

Andrea

It was clean, cool, and very nice for a short weekend get away.

Family_with_children

10/10

Exceptional

11 Jul 2026

Tanya

Everything was very clean and presented exactly as listed. Very easy to get around on foot or by car. Bonus that it was right across the street from Whole Foods.

Friends

6/10

Pleasant

19 Jun 2026

Erin

Good location with access to amenities. Odd lack of drinking glasses.

Family

2/10

Poor

16 Jun 2026

Danielle

I booked this room weeks in advance and i drove 8 hours to get there with my family. as soon as i get there they took my money for incidentals but cancelled my reservation. It’s been almost 2 weeks and they still have not refunded me the incidentals fee.

8/10

Excellent

14 Jun 2026

Bernadette

Nice setting, nice place,
Noisy from the street traffic
Check-in was a little difficult

Partner

2/10

Poor

13 Jun 2026

Pedro

There is no clear direction to the main entrance. I had difficulty getting checked in. Apparently I had to respond to a email prior arrival that I actually didn't get. So I could never get checked in. Also, they wouldn't let me cancel the booking because I didnt respond to that email. Had to book another hotel and had zero difficulty doing that.

2/10

Poor

26 May 2026

Jason

States that it has a pool, but you don’t have access to it only residents do also whenever I got there there was no electricity until maybe about two hours after my arrival

Partner

10/10

Exceptional

23 May 2026

Rebecca Babin

Very clean and walkable

Partner

10/10

Exceptional

15 May 2026

Collin

The property was amazing inside was perfect.The only thing was the balcony and the furniture table were dirty needed to be clean, not a huge issue.But that's okay. Working out in the gym was perfect.The pool was absolutely beautiful.Being by the greenbelt was another awesome perk.

6/10

Pleasant

12 May 2026

PHILLIP

Be prepared to get texts to pre check-in, the links may not work (system was down on plus third party registration issues). I'm used to booking and showing up and things are ready...the stay was okay. Liked the site and location. Parking was good when it worked but had to park on street a few times because the garage door was closed and there was no parking pass just an assigned space. The extra work wasn't worth it to me to do again but I did get help each time I called so they appear to be trying.

Friends_and_family Family

10/10

Exceptional

05 May 2026

Debbie

Comfortable apartment felt so much better than a hotel room. Loved being able to cook meals and actually have a couch to sit on. Not just one chair we both fight over to sit in in the evenings. Was a little disappointed in the balcony because it wasn’t anything like the pictures posted on the property. We had a view of an office building not the pool and trees as the listing pictures showed. Overall though it was a great stay.

Partner

10/10

Exceptional

01 May 2026

Darryl

Great location and very clean and quiet! Bed was a little hard for my taste but otherwise great!

10/10

Exceptional

20 Apr 2026

David

We had absolutely no problems with anything from step 1 to leaving.. it was our first time dealing with a total automated system... and I dont see how you could make it any easier than Kasa has it

Friends_and_family Family

4/10

Poor

18 Apr 2026

Lehua

The place is nice and spacious but when the heater was running it smelled like a dead animal so we keep it off. The noise from the apartment above was very loud so it made it hard to sleep. Parking/Checkin was cumbersome. More details before booking would be good for checkin so you were clear on what you were getting into.

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Alexa

Booked this hotel for my artists during Treefort Music Fest in Boise and it worked out perfectly. The location was ideal, walking distance to everything and super easy to get around. They especially loved being able to hop on scooters and get to the festival quickly.

The space was clean, comfortable, and made their stay really easy during a busy weekend. Great spot of any downtown Boise events or vacations.

Business

10/10

Exceptional

24 Mar 2026

Chauncey

Kitchen had what we neede. We only used it to make breakfast. Frying pans and utensils were available. Communication with host was amazing. Very quick response to any questions we had. Bed was very comfortable.

Partner

10/10

Exceptional

20 Mar 2026

Cole

Clean place. Nice area. Would stay here again

Self

8/10

Excellent

10 Mar 2026

carrie

Easy access to the property, excellent instructions and communication. The bathroom fan didn't work and the HVAC intake register was packed with dust... other than those two items, the place was clean and a FANTASTIC place to stay, it is in a great location, parking was easy, and all the building amenities/facilities were wonderful~ would definitely stay here again. Thank you!

2/10

Poor

26 Feb 2026

Verified traveler

Black scuff marks on walls, doors, and baseboards. Kitchen without measuring cups/spoons, only one small pot (not big enough to boil water for pasta), the usual dull knifes, a small 4 cup motel coffee maker. But there was a blender! (WTH?) Bathroom toilet never shut off. Shower with shampoo, conditioner and body lotion instead of shower gel. Very basic entry level furniture. Smoke detector went off when removing (unburnt) pizza from oven. THIS IS NOT FOUR STAR LODGING.

Partner

10/10

Exceptional

29 Nov 2025

john

Great place to stay. Will be back again.

10/10

Exceptional

10 Nov 2025

Maddie

Great location and amazing accommodations!

Business Self

10/10

Exceptional

07 Oct 2025

Rachel

Everything went well.

Leisure Family

10/10

Exceptional

03 Sep 2025

BRITTANY

Clean, quiet, and super family friendly

6/10

Pleasant

22 Aug 2025

Verified traveler

The property was great, but we weren’t issued a parking pass and arrived after office hours so getting a parking pass to get my car in the garage was fussy and took 2 hours. Then the borrowed parking pass had to be returned. Then the parking system updated and our parking space and we had to get thru that. Lots of “dealing with it” while on vacation.

2/10

Poor

09 Aug 2025

Patrick

Won’t do it again

Terrible communication and check in not to mention the $216 EXTRA CHARGE NOT IN YHE LINK but in the fine print ABOVE and beyond for property fee??? cleaning fee and we hadn’t even. arrived?? then there is ZERO communication about how to get in the building. Figure out your parking space access the door with no handle because the door that has a handle doesn’t open after putting your code in and I could go on and on.

Partner

10/10

Exceptional

10 Jul 2025

susan

The most perfect stay. For a longer stay, for our family of four, we could not have wanted anything more. Excellent pool, fantastic gym. Clean, great toiletries. We hope to come back!

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

Jason

Great family place

Great directions to access the place. Great location and beautiful grounds. Many fun things to walk to. Condo had plenty of space and big comfortable beds. Blackout curtains would be nice in the early morning sun. Having a patio was a plus. Also had a nice big gym overlooking the pool.
Would stay again.

Friends_and_family Family

4/10

Poor

20 Jun 2025

Brendan

Check in was delayed until after 6pm when it it was supposed to be at 4pm. Also the unit had a terrible sewage smell that gave me a bad headache. Also check in was a little bit of a hassle as the code to the door did not work.

Leisure Self

6/10

Pleasant

13 May 2025

Brad

The apartment was very clean as advertised but there was a strong smell of cat urine in the main hallway coming from another apartment. Literally made the whole 1st floor stink.

Business Self

10/10

Exceptional

29 Apr 2025

Jennifer

I loved everything about the space, it was clean with a minimum amount of furnishings. WHICH is how all temp spaces should be designed, nothing worse than having too much furniture, large lamps etc, or no room in closet. This space had so much room and still felt comfortable and warm. I am Neurodivergent, so I require instructions for the simplest things like how to get there (maps) where the parking or garage is located and how to get in, and out, etc. I was way too tired to figure that out when I arrived so did a few hot laps around BSU, but once I was inside the unit, it all made sense with the items hanging on the key rack by the door. Maybe put that basic info into the access code emails? Or at least a link you forward afterwards. Simple things are hard for us, but the hard things are simple. Overall perfect location for my work, and I loved being on the trails. Considering I booked same day, it was perfect.

Business

2/10

Poor

09 Apr 2025

Silvia

The apartment was beautiful, well equipped, and the location couldn’t have been any better. We had booked for four nights. As soon as we entered the apartment, we were noticed a strong awful smell. We opened windows to air it out but it wasn’t much help. The apartment was on the first floor so we couldn’t sleep with open windows. We contacted the property manager right away, said they would come the next day. After seeing a few animal hairs around the apartment, we determined it was most likely animal urine we were smelling. I texted management the next morning and requested a return call but I did not receive a response until mid day, after we decided to checked out. I was told we would not get a refund because we did not give them the opportunity to resolve the issue. We stayed 18 hours breathing that air. Our hair and all our clothes smelled like animal urine and my asthma was off the charts. This Issue should have been resolved before our arrival. This place is a biohazard.

Business Family

10/10

Exceptional

07 Apr 2025

Alan

Good Place

It was great. Good location, clean and close to Boise University.

10/10

Exceptional

25 Mar 2025

Kim D

Large rooms, safe, clean, even has washer and dryer. So much nicer than a hotel.

8/10

Excellent

12 Mar 2025

Paul

Good deal on apartment stay

Cozy, clean apartment, good location, great deal

Business

10/10

Exceptional

05 Mar 2025

Alva

Wonderful, fully furnished apartment.

Great place to stay, in the heart of Boise, close to all the attractions and Boise State. Super clean and well appointed apartment, easy check in due to very detailed instructions. This is my new home away from home each month in Boise.

Business

10/10

Exceptional

16 Feb 2025

Antero

Great Place and Location

Great place and close to Boise State University.

My only knock if any was maybe having one additional couch our chair in the living room otherwise it was great!!

Friends_and_family Family

10/10

Exceptional

10 Feb 2025

Lisa

Great place of you have kids at BSU and want to hit a football game. Only negative was shower was Luke warm at best.

Leisure Family

2/10

Poor

06 Feb 2025

Thomas

This review is about your completely inadequate door code system. It leaves a corner case without solution entirely.

I had left my phone in the room by accident, unable to retrieve the code.
It took me 4 hrs to finally get back into the apartment. The help came not from KASA but from the Building Securitas/Maintenance department.

KASA was simply not available. Neither by phone nor email. (And obviously not text since the phone was locked back in the room).
Your customer service was simply non existent via telephone or via KASA login.

Business Self

6/10

Pleasant

06 Jan 2025

Verified traveler

Needs a manager on site for issues

Would have been a great stay but several things were just disappointing. Never could get the TV to connect, so unable to watch a movie or any football over the New year's holiday. They texted much trouble shooting and promised someone to fix, but it never happened. Wanted to use the hot tub for New Years but it was cold. Also apt only had ONE roll of toilet paper so we ran out. Seriously, no extra TP? This place needs to have someone on site to deal with issues and not be completely hands off. Texting support from New York is not helpful. Has great potential as it was quiet and in a great location.

Friends_and_family Family

8/10

Excellent

29 Dec 2024

Jennifer

We really enjoyed staying here. Comfortable and clean. Checking in was different but fine. The only thing was the heater when on was a little noisy.

10/10

Exceptional

06 Dec 2024

chelsey

Kasa getaway

Very amazing. Surpassed expectations

Partner

2/10

Poor

25 Oct 2024

eileen

The facility had indoor noise monitors that were not disclosed.When 2 60 year old woman set off a complaint for watching tv at 7 in the evening that is ridiculous. I ended up cancel the last 2 days and going to another hotel

10/10

Exceptional

16 Sep 2024

Daniel

I enjoyed every part of my stay, the only thing I didn’t like is I had the tv on in the living room and I kept getting notifications for noise violations but I was not loud in my opinion

Leisure Friends

6/10

Pleasant

15 Sep 2024

CAROL

Not happy with the “virtual front desk”!

The temperature was 81 degrees when we went into the apartment and the information we were provided did not solve the situation. Next I was not able to lock my door. I was told that it could take 24 hours to resolve the issue as which time I checked out. I am very unhappy with these issues and I would like to have compensation.

Self

8/10

Excellent

03 Sep 2024

Rob

Great property and location. Suggest coffee pot and better cleaning between uses. Floor was dirty and furniture/tv/nightstands dusty.

Friends_and_family Family

8/10

Excellent

01 Sep 2024

Michael

The reservation/verification process was a bit tedious with uploading ID, doing webcam confirmations. Understandable, but extra steps. Good (almost too much) communication about the upcoming reservation. Was on top of sending access codes. Challenge with accessing property was related to poor instructions (stated to use the \"callbox\" which was only at one door, but actually it was at an unmarked side door with a \"keypad\". Residents saw me having problems and gave guidance. The room was great size and nicely laid out. Could have been a bit more 'cozy'. Had a 1-bedroom, but only had a TV in the living room, so couldn't winddown at night. The bed was a 'gel/memory foam' mattress, which I'm not a fan of. Had an issue with blinds not operating and very low hot water - KASA contacted maintenance and got that fixed promptly. The property layout was a bit confusing and not marked well when trying to go to/from the parking garage/unit. The fitness center and pool were great and everything anyone could want. Overall it was a very pleasant stay and I would do so again... as it is also one of the closest properties near the family I visit. KASA asked for feedback and when hearing of the issues/challenges, worked to make it right by issuing a partial refund. Apparently this is a relatively new property for them.

Friends_and_family Family

10/10

Exceptional

25 Aug 2024

Craig

One of the nicest stays I have ever had. The apartment was located right along the Boise Greenbelt which I used daily for my cycling. It sits near the river as well, which was nice to go and take a dip in the water. The apartment came with everything anybody could need (kitchen supplies, washer & dryer, etc.) Also had a nice patio to sit on at night. Extremely clean and updated, modern apartment. Close to downtown Boise. Absolutely love every minute of it.

Leisure Partner

10/10

Exceptional

24 Aug 2024

Brian

Loved it! Very clean and plenty of space. Right on the Boise Greenbelt. Biked two days and hiked one day.

Leisure Family

10/10

Exceptional

29 Jul 2024

Gary

Had a great stay at this property. My family loved the pool & gym facilities. The greenbelt trail is right out your back door with miles of walking, biking or running. There was a coffee and food truck set up next door one day. The facility has gated, indoor parking with a designated spot. We will definitely stay here again if ever in Boise.

Leisure Family