Name: Red Lion Hotel Boise Downtowner
Address: 1800 Fairview Avenue, Boise, 83702, US

2/10

Poor

04 Aug 2026

Petrona

When I arrived, I witnessed a conversation between another guest who was given keys to a room someone else already had. They walked in on them sleeping. They were upset. Rightfully so. When I went to my room, the hallway carpet was soiled, torn, and taped together. My room smelled moldy. I noticed the ceiling near the bathroom were bubbled and stained with what looked like a water leak. The shower ceiling sheetrock repair was falling apart right above the shower head. The beds were comfortable and clean, but I didn't dare take the fitted sheet off to see if that was still the case. The pillows were lumpy. The smell of marijuana filled the hallways. A strip bar was across the street. There stood a woman wearing less that what would be considered underwear. The parking lots were dirty and falling apart. The building itself is outdated and falling apart. I also heard the pool was filled with algae. Disgusting. I can't believe Hotel.com would even have an option like this. Disappointing. I couldn't go anywhere else without losing money. I also didn't want to waste time dealing with all this because I was there visiting my daughter. I hope people would read my review and NOT even entertain the idea of staying at The Red Lion Hotel in Downtown Boise.

4/10

Poor

04 Aug 2026

Kimberly

We checked in for a 5 night stay during a heatwave with air quality warnings because of Oregon forest fires. We were told our room had a wonky door handle that needed specific moves to open. The room had no a/c. I called down to the desk and asked Cody for a fan. He said no rooms had a/c ( untrue) and there were no fans ( untrue). He offered me free breakfast ( spoiler: everyone gets it) and $20. I told him it would be better to take the $20, go to Walmart, and buy me a fan. He said no. The next morning, Penny found us a fan. Later that afternoon, we discovered our door cards didn't work. While waiting in line, I realized that other rooms DID have a/c. Why you would expect an older couple to spend 5 nights WITHOUT a/c during a HEATWAVE when you couldn't open windows because of poor air quality is puzzling. Instead of checking out, I insisted on a room with air. The a/c wasn't great, but I still had a fan. The breakfast area was very clean, very well maintained by the breakfast worker. He did an excellent job. Rooms were clean. We will NOT be staying there on our next trip to Boise.

2/10

Poor

03 Aug 2026

Brittney

Absolutely horrible. Disgustingly dirty, unsafe, pool out of order and known by locals as the “drug” hotel. We left after arriving and found another hotel.

2/10

Poor

03 Aug 2026

Kali

First i requested a handicap room, my request was ignored. We went up to the room we were given only to find out that room was occupied. When I went back downstairs, there were several of us that had thr same problem with room assignments. I again requested a handicap room and the request was ignored. We weren't told of any amenities that were offered with the hotel. The room we were assigned was right behind the noisest elevator. We got to listen to that all night long. The comforter on the bed was dirty, it looked like it had grease on it. The room was hot and the thermostat didn't work making it miserable, but i was not about to ask for a different room. We won't be staying there again.

4/10

Poor

03 Aug 2026

Heather

The staff was great but it feels like a skeleton crew. It’s a place to sleep but nothing like I remembered. I have a feeling it will be closed unless serious renovation takes place in the next few years.

4/10

Poor

02 Aug 2026

SCOTT

Thumbs down, gross

6/10

Pleasant

02 Aug 2026

Whitney

-

2/10

Poor

02 Aug 2026

Amy

I’m surprised this Red Lion is still open. We checked in to our room with no air and the temperature outside 100 degrees. We then went to get ice and their ice machine did not work. My husband went down to the next floor to get some, just to find the carpet stuck down with duck tape and smelling of weed. Their pool was green and closed as well. Our daughter and family also checked in to a room that their air-conditioning also did not work and where the dial was supposed to be there was just wires sticking out. She went down and complained and they gave her another room key to check out another room to see if it was OK. That room had black mold growing in the shower. At that point, we both went down and asked for refunds and promptly checked out. I would say that they were courteous about giving us our money back. My guess is that this happens quite often with this hotel. Would not recommend staying at this Red Lion ever.

2/10

Poor

02 Aug 2026

Tia

Definitely the worst hotel I’ve ever been to. The air-conditioning was broken. There was mold in the shower. The floor was held together by duct tape and it smelled like marijuana. Asked for the a refund and stayed somewhere else. Everyone should stay clear!

4/10

Poor

02 Aug 2026

Tim

Warning!!! Do not stay here. Hotel was run down, dark, dirty and overall disgusting.

6/10

Pleasant

02 Aug 2026

Steven

This hotel was much older and more run-down than we expected. While the room appeared to be clean, the building had an old, musty smell that wasn’t very pleasant. The guest rooms and hallways looked like they hadn’t been updated in many years. Overall, the property felt dated and worn. Based on our experience, we probably wouldn’t stay here again. It also seemed to cater primarily to construction crews and other workers staying in Boise for extended periods rather than travelers looking for a typical hotel stay. At around $150 per night, we expected a more modern, better-maintained property.

6/10

Pleasant

02 Aug 2026

Carolyn

While the lobby air conditioners were running exceptionally well, the room air conditioner was below average and was very uncomfortable, bordering on hot, which, of course, made my 4-day stay very unpleasant. There was a small balcony patio, and the sliding glass door did not lock.

10/10

Exceptional

01 Aug 2026

Dirk

Easy bike ride to downtown and concert venue.

2/10

Poor

01 Aug 2026

Michelle

Where to start??? 100+ degrees and no A/C, none...we had family in another room and they also had no A/C. We did get a box fan from the desk though. Were told upon check-in at 11pm (we were at an event) to be sure to knock before entering because there may be someone in our room! No one in there but balcony door and screen completely open and people outside on the roof smoking! Closed the screen and propped fan up on chair to get some air as it was at least 90 in the room, no thermostat so no idea exact temperature...tried to sleep with the heat and being afraid someone would come in the balcony. Finally did cool off some around 4am but got up at 6 to leave anyways because the sun was coming up and the room was also getting warm. Also the smell of marijuana wafting in was quite a wake up! Pool was closed. Room was clean but very run down. There were also a pile of dirty linens in the hallway at night and still there in the morning...lovely...Outside garbage all overflowing when we arrived at 2pm to try to check in early, could not so we told front desk it would be late because of event and were still full upon 8am checkout. We have stayed at some sketchy places but this one took the cake! Oh and mini fridge was hot except for the freezer part which was completely iced over. I was afraid to look at the microwave. In room coffee was there but no sugar, creamer or stir stick so didn't use it but coffee in lobby was available and not bad at all.

4/10

Poor

01 Aug 2026

Joe

Toilets wouldn't flush, no control over temp in room so it was hot, all furniture falling apart, floors in rooms were very sticky. Never again will I stay at this place

2/10

Poor

30 Jul 2026

Abrianna

My first impression of this hotel was not great. When I arrived every single trash was overflowing outside and there was trash everywhere.

4/10

Poor

30 Jul 2026

Bruce

This place is filthy. Room had damage on walls and doors. Desperately in need of paint. No skirts on bed Pool and hot tub where not marked closed and water was very green. Do not believe the pictures on the website

10/10

Exceptional

29 Jul 2026

John

The staff were great especially Michelle and Amanda. The housekeeping supervisor was also great. Took care of any issue we might have had. The included breakfast was great too

2/10

Poor

29 Jul 2026

Kristine L

We didn't stay at the Red Lion Downtowner after checking out the property. We had reserved a first floor room by the pool...the room off the lobby was dark, shabby, smelled of smoke and the water in the pool was green. The staff understood why we wouldn't stay & didn't charge us.

6/10

Pleasant

28 Jul 2026

Steve

if you need a cheaper rate accommodation this is the place. don't expect too much.

6/10

Pleasant

28 Jul 2026

Kyle

I don't recall if A/C was advertised or not, but there was none functional in our room, and in 100+ degree weather in July that was a bit on the uncomfortable side. Otherwise, the room and site were functional, albeit a bit older, and the age shows. For a place to stay, it works, the room, bedding, and bathroom were all clean and gave us no issues. The staff was friendly and helpful, and the general facilities were all working otherwise.

2/10

Poor

28 Jul 2026

Abel

It’s not clean look bad though it’s not dirty and

6/10

Pleasant

27 Jul 2026

Shawn

Staff was very helpful

4/10

Poor

27 Jul 2026

Steve

Next to a strip club.

2/10

Poor

26 Jul 2026

Jake

No working AC. The room was disgusting and stained. We could not even sit on the couch due to the nasty stains all over it. The whole room looked like it had not been cleaned in years. The entire property was extremely run down and most of the hotel is not even operational. The bathroom lights did not work and the door was broken so it did not close. The elevator sounds like it is going to break any second. We took the stairs multiple times to the SEVENTH floor because of the terrible noise the elevator made. Would not recommend staying here ever.

2/10

Poor

26 Jul 2026

Cassaundra

Property was one of the dirtiest places I’ve stayed. The entrance was littered with garbage and smelled terrible as you walked up. The walls in the room were filthy, severe water damage and mold in the bathroom. Bare minimum housekeeping done. As in, they put new trash bags in the trash cans. The floor wasn’t even swept. If it weren’t for same day booking without a refund, I would’ve left. But I was already out $150 for the last minute booking.

2/10

Poor

25 Jul 2026

Luther

No ac, ambient temp 107 in room 98. Staff bailed

6/10

Pleasant

25 Jul 2026

Katherine

Good value- large room, nice bed, location at end of downtown. BUT the a/c wouldn’t go lower than 85 on the room on first night. There were 3 bug carcasses in a corner under the sink. Needs update badly. Renovations- and this place could be very nice, but also more $$$$.

2/10

Poor

25 Jul 2026

Ellis

Ac system was down for 4 day on a 5 day stay.
No cable so no TV on the last night
Entry and hallway needs improvement and dirty

2/10

Poor

25 Jul 2026

Casey

The only redeeming quality about this establishment was the customer service. Every staff member was helpful, friendly and kind. The hotel itself was the complete opposite. Stained bedding and towels was just the start. All furniture in the room was stained. Floor was sticky. TV was burned out on screen. The balcony was covered in moss and the hand rail was not secure. The ancient ac in our room quit working at 1am and our room was a hot box of mid 80s. We were on the top floor so not having ac when it had been near 100 degrees was miserable. The tub did not drain when showering and left you standing in 4 inches of yuck the whole time. The trash cans by the entrances were not emptied and spilling trash onto the ground. The morning of check out we watched a man walking through the parking lot checking car handles looking for unlocked vehicles.It was the worst hotel we have stayed at. I read the positive reviews before booking and we were definitely cat fished! The price that we paid for our stay does not reflect the condition or quality of the hotel. Don't waste your money here.

8/10

Excellent

24 Jul 2026

Amy

Although it is listed as having a restaurant on premises…it was not operating any of the time we were there. Although you could pre purchase breakfast thru Expedia…we were unable to use it, because kitchen closed by 9 am.

Otherwise…I rate the staff as very helpful and friendly.

2/10

Poor

23 Jul 2026

michelle

The ac didn’t work it was 80 in our room all night. The pool had cigarette butts in it. The hot tub didn’t work. The whole place smelled like cigarette smoke

4/10

Poor

23 Jul 2026

Nichole

As the old saying goes - you get what you pay for. The downsides were the following: - Lack of air conditioning throughout the building. Elevator was an oven. Hallways were HOT. Our room had a swamp cooler, turned all the way up, and it wasn't enough to keep our room cool. We asked the front desk each for a fan, which they luckily had. The walls had all sorts of who-knows-what on them.
- The floors and walls were filthy. Walking barefoot made our feet black, indicating that the floors haven't been properly cleaned in a while.
- We struggled with the digital card door lock mechanism working correctly. We'd spend a minute or two trying to get it to accept our key. At one point we had to get new keys and get help.
The upsides:
- We paid roughly $40 per night each (shared a double), which is really good, all things considered.
- It's located really close to downtown Boise. Easy to get where we needed to at all times. It was close to everything.
- The staff was very friendly and helpful.
- The building is beautiful. I miss how we used to put character in architecture. This building has that, probably because it is old.

6/10

Pleasant

21 Jul 2026

Breanna

The hotel seems a little run down a dirty. But the bedding was clean and we had a good weekend

Friends

2/10

Poor

21 Jul 2026

Jeffery

No air conditioning, bugs on the walls in the room. Whole place smells of weed and cigarettes. Won't stay there again.

Self

8/10

Excellent

20 Jul 2026

Christina

hot tub and pool were dirty and air conditioning leaked management was very helpful and a few of the other staff members but for the price of my stay it's a 4star oh and room keys didn't work sometimes

Self

4/10

Poor

19 Jul 2026

Nichelle

I hope this review gets to the general manager and beyond because none of what I encountered was any staff’s failure. The property is neglected, rundown, and a disappointment.

We walked in, tired from a 7 hour drive and were greeted by a moth flying around.
There were ants in the bathroom, the phone didn’t work, and the elevator was on its last days.
The thermostat on the wall didn’t work, it kind of hummed as if the fan was trying to start, when it was being physically pushed on. Being that I am not an electrician, I didn’t want to mess with it any further but to consider that a wired thermostat up to code, is laughable…and a safety concern.
The bathroom fan didn’t work. The key cards failed numerous times and had to be reset. The latch for extra room security simply wasn’t there. Duct tape is keeping the rippled carpet together, my son asked about it and he was told that there was a fire a year ago…maybe they are still waiting on the insurance check?
Seriously, there is more duct tape than carpet.

The beds didn’t lock, and we discovered that as my son woke up halfway across the room the next morning.
One of our comforters had blood stains on it. It was promptly replaced, and I hope burned…

The cabinet for the mini fridge was misaligned and hanging, the walls had stains and the floors were dirty. The balcony door didn’t open and the screen was jammed.

There is a stale smell of feet, weed, and lost dreams throughout the whole property.

It was overall gross.

Family_with_children

6/10

Pleasant

19 Jul 2026

Julius

The room was clean, AC was awsome but the bathtub didnt drain well. [One thing the bug me was i paid for premium room but didnt get it and still paid for a premium room price.] Somewhere was a mix up but other than that it was a good stay.

Self

6/10

Pleasant

19 Jul 2026

Brein

It was clean and the staff were very nice, but the elevator kept me up all night it made a horrendous sound every time it would go up and down and it did not seem OK. The fact that my room was right next to the elevator I had to listen to it all night was not OK.

Friends_and_family Friends

8/10

Excellent

19 Jul 2026

Andrew

It looks like it’s in the middle of a renovation. The outside is pretty rough looking, it’s not in a great neighborhood… but then you go into the lobby, and it’s nice… but then you go to the hallway to the rooms and it’s scary with duct tape holding the carpet together… and then you go into the room, and it’s nice. So it’s nice in the spots that matter the most. The staff was super friendly, and everyone who we talked to who was also staying there were nice.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Theresa

The staff was great very friendly had no problems with the accommodations. The only thing that was a bummer couldn’t watch tv remote didn’t work. But that’s ok I was barely in my room.

Partner

8/10

Excellent

18 Jul 2026

Christopher

Great location, very friendly staff. Definitely in need of some upgrades -- carpet was duct taped in some locations, but very good value for the cost. Would stay there again.

2/10

Poor

18 Jul 2026

Judy

Don’t do it!!!

Friends

2/10

Poor

17 Jul 2026

Chante

This property was filthy including hair in the bed and piles of dirt on the floor in the first room we were given, The second room appeared to have washed sheets but the sink was slightly clogged and the dirt and smell were horrible. The rooms were next to the elevator that shook the walls and floor every time it was called. When leaving to stay at another location we were refused verification of check out and then they never responded to any Expedia attempts to communicate for issuing a refund for the three nights we didn't stay. Breakfast food that was packaged had some expired and what was prepared was subpar. Fridge would not get cold so purchased food has to be disposed of. Do NOT stay here no matter the rate.

Partner

2/10

Poor

17 Jul 2026

Justin

This place is a train wreck blood stains, leaky ceiling and boogers on wall

Self

2/10

Poor

16 Jul 2026

David

The hallway needed vacuumed, the room floor was sticky, we had the air conditioning on full all night long and it never cooled down. Pretty nasty experience, my wife was mad at me for booking it.

Partner

10/10

Exceptional

15 Jul 2026

Angelica

Air conditioning in the hallway wasn’t working at all it was very hot when you exited the room

Partner

10/10

Exceptional

15 Jul 2026

Charlie

It was great

6/10

Pleasant

15 Jul 2026

Jeff

Good for the price and close to town

Self

2/10

Poor

14 Jul 2026

Virginia

Great rate, but not for what we got.

The room was decently clean, but the rest of the hotel is falling apart in every way and very dirty. The thermostat was stuck on one temperature and the fan was unbearably loud.

The staff was kind, but service took FOREVER. I don’t think it’s their fault. The systems were ancient. Key cards randomly stopped working.

Heard one guest come back to the front desk and ask if he could have a room in which the toilet had not been removed.

I cannot, in good conscience, recommend this hotel.

Friends

6/10

Pleasant

12 Jul 2026

Ikue

It was an old facility, but my room was clean. It was a comfortable stay, minus a few things that can be improved such as a bath towel hanging on the hood behind the bathroom door and the noise from the main street in the middle of the night.

Self

4/10

Poor

12 Jul 2026

Thelma

The property was very worn, locks pulled off the doors leaving a mark, thermostat came off the wall. Lots of dings in the walls of our room. Socket missing one of the plug parts, had a hard time being able to charge devices. Lee was very helpful in assisting me with charging my devices and made sure the remote for the TV worked. The closer door was stuck open and I thought it was broken. The breakfast was not great. Pancake syrup was provided but nothing to pour it onto. Got burnt opening the lid to the scrambled eggs.

Family

8/10

Excellent

12 Jul 2026

Michael

.

Pet

6/10

Pleasant

11 Jul 2026

Krystal

This property is very dated. Carpet in hallways has tape across rips. Furniture in room was old and scratched up. We didn’t have hot water in our room but staff fixed that. Our room was clean and bed was comfortably. Pool itself was very clean but decor and patio furniture and covers were falling apart.

Friends

8/10

Excellent

11 Jul 2026

Valerie

Staff was very friendly and helpful.

Partner

4/10

Poor

10 Jul 2026

Jeannette

The Red Lion Boise Downtowner is in dire need of a renovation. The entry/ registration area/ breakfast area is not bad even nice but the hallway carpeting is a mess and a trip hazard and dirty. The a/c didn't work in our room. Luckily the staff let me use their office fan at 3am to help with the heat.
I changed hotels for our second night and was given a refund for that night and 1/2 off for our first night. The staff was very helpful and kind to help me out with this fustrating stay.

Family

8/10

Excellent

10 Jul 2026

Kevin

Clean rooms, soft comfy beds and a balcony to watch drunk young people wreck E-bikes in downtown Boise, twice now. That's a funny laugh. I've stayed here for 4 or 5 years, will come again next year. Get to your room early, later night parking is further.

Self

8/10

Excellent

10 Jul 2026

Albert

Clean, staff friendly, location convenient

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Anne-Louise

Nice looking lobby and rooms comfortable beds. Shabby hallways and elevator. Bathroom floor wasn’t very clean but overall good spot location etc. Quiet and nice small pool.

Partner

10/10

Exceptional

08 Jul 2026

Galina

The place was clean, staff were very friendly and accommodating. The building is in a need for a serious remodel. Tape over the carpet, patched up work on the walls.

Family_with_children

6/10

Pleasant

08 Jul 2026

Hannah

I stayed for one night and it was a decent hotel for one night. However the property looks like it could use a remodel. In addition, although my room looked clean at night I noticed a bunch of ants on the walls.

Self

8/10

Excellent

06 Jul 2026

Robert

Great location near downtown wit free parking!

Self

2/10

Poor

06 Jul 2026

Terri

Horrible stay. the bathtub was crusty, walls were stained, you could tell the bed was clean but there were ink stains on the sheets. Just a dirty hotel in general. Duct tape of half the doors on our floor…almost seemed like you’d get murdered if you weren’t locked in your room, either by a serial killer or a ghost. Just ghetto.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

alanna

The room was nice. The breakfast was nice. Staff was helpful. The only thing was , we ask them to clean our room and it took them 2 days after we asked, to get to it.

Partner

2/10

Poor

05 Jul 2026

Terri

Horrible stay. the bathtub was crusty, walls were stained, you could tell the bed was clean but there were ink stains on the sheets. Just a dirty hotel in general. Duct tape of half the doors on our floor…almost seemed like you’d get murdered if you weren’t locked in your room, either by a serial killer or a ghost. Just ghetto.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Alan

Lobby area of the hotel was grand and luxurious. One entering the elevator its obvious this is a older and outdated hotel.

Family_with_children

4/10

Poor

05 Jul 2026

Karin

This hotel looks like management does not care.
Weeds growing out of the pool deck, one unusable lounge chair (torn fabric), no others.
Regular outdoor chairs all have holes in seats , forcing guests to select the least dicey of the options.
Breakfast area very dark.
No coffee, apple juice, sausage or potatoes when we went at 9:30, breakfast is open until 10am. No staff member present to monitor the area.
Our room was not serviced during our stay, no forewarning as to why this would not occur, we believed it would be as this is standard practice.

Partner

2/10

Poor

03 Jul 2026

Ryan

Nothing

Business

4/10

Poor

03 Jul 2026

Angela Lynn

The good: the room was clean, sheets were clean and beds mostly comfortable but basic. The breakfast was hot and simple but fresh. The staff was friendly but they work on a skeleton crew, so I am sure it makes it difficult to keep up with everything that size facility needs. It’s super close to downtown and to the university, which is why I chose it.
The bad: the hotel has seen better days. It needs a new facelift for sure. Although the bedroom was clean, it was just worn out! The hallway carpets are torn and taped up, doors are beat up and the key pad entry doesn’t work well (at least ours didn’t). The grout in the bathroom tiles needs new caulking. The AC knob in our room was broken, so I had to fiddle with it to get it to work, but once it was on it made a huge racket. The whole AC control system was extremely outdated. The office chair at our “desk” was torn and not tall enough for the desk. And all the other furniture was very worn and scuffed. The freezer in our mini fridge had not been defrosted and was just a huge lump of ice. The LED lights need to be toned down to warmer tones in the room.
I cannot speak to the gym or the hot tub as we didn’t have time to use either one.
I’ve stayed at Red Lion hotels before in not very good neighborhoods that were wonderful, clean, and well maintained. It was sad for me to walk into this one and wish I had chosen the motel 6 instead. I hope they can invest some money to upgrade this facility someday.

Friends_and_family Family

4/10

Poor

02 Jul 2026

Todd

When we booked this room, we thought \"Red Lion! These are always nice!\" The lobby was clean, but when we got off the elevator, we were shocked. The carpet in the hallway wa filthy and held together by large strips of blue tape. The hallways smelled like smoke, even though we were in a non-smoking room.

The room itself was ok. When we got up in the morning to shower, there was no hot water. When we informed the desk clerk, he apologized but didn't do anything else. Definitely wouldn't stay there again.

Friends_and_family Family

2/10

Poor

02 Jul 2026

Cory

Black mold in bathroom, hallways and stairs appear to have been months since last cleaned.
The doors of many of the rooms appeared to have been broken into taped closed. Look like something out of a movie... Gross

Family_with_children

2/10

Poor

30 Jun 2026

Wendy

Was not clean how it should have been

Business

8/10

Excellent

30 Jun 2026

Todd

Air conditioning and heating controls didn’t work in the room couldn’t get the cool air turned down otherwise it was clean. Some homeless around property but was not a terrible problem like it is in Denver co.

Self

8/10

Excellent

30 Jun 2026

Chad

Decent breakfast, friendly staff & great price! Bed was comfortable! If the room was painted and a few upgrades it would be a 5 star! I’d recommend the Red Lion Downtowner to anyone!
See ya next time!

Partner

4/10

Poor

29 Jun 2026

Tom

The staff the bartender was a badass couldn't ask for a better one / everybody that I met that worked there was a 100% very welcoming hospitality was great but the cleanliness and overall other property is very very poor

Family

2/10

Poor

29 Jun 2026

Naomi

This was on of the worst “stays” I’ve ever experienced. We arrived with a reservation only to find the hotel was overbooked. The night clerk was untrained and had no idea how to fix it, so we got shoved into a cheaper room with no discount and told to talk to managers in the morning.
The room looked abandoned. The carpet in the hall was held down with duct tape, wallpaper was peeling and there was no shower curtain., so the bathroom double as a splash zone. The water took 20 minutes to get hot, and the tub didn’t drain so I was basically standing in a swamp. I ended up washing my hair from outside the shower.
The floor was so filthy it turned my feet black. The room reeked of cigarettes, I felt like I was sleeping in an ashtray and even had an allergic reaction.
The TV was a museum piece with jacks for RCA cables and only powered on. By morning, no manager was available. The staff tried but it didn’t matter. I wouldn’t have stayed even if the room was free. I have seen cleaner park benches.
We left early and paid for a hotel nearby, money well spent just to feel like we were back in civilization. The photos of this place must be extremely outdated or heavily filtered because what’s advertised and what you get are two different realities. It’s honestly misleading at best, deceptive at worst.
Overall this was the worst hotel experience I’ve ever had. If you’re looking for cleanliness, comfort or even the basic level of competence, do yourself a favor and stay anywhere else!

Partner

6/10

Pleasant

29 Jun 2026

Benjamin

Eh

Friends

6/10

Pleasant

29 Jun 2026

Lance

Dated. Nice, friendly staff

Self

8/10

Excellent

28 Jun 2026

Justin

N/A

Partner

8/10

Excellent

28 Jun 2026

Tong

Safe to stay

Family_with_children

8/10

Excellent

28 Jun 2026

Alice

The rooms were clean! The staff was helpful

Friends_and_family Family

4/10

Poor

28 Jun 2026

Divyaja Reddy

Sticky floor. Horrible elevator sound. No proper cleaning

Partner

6/10

Pleasant

28 Jun 2026

David

The staff was excellent, and the room was clean and comfortable. The hallways were not vacuumed and looked shabby. The elevator was not very clean. It was okay, but I expected more from Red Lion.

Partner

8/10

Excellent

28 Jun 2026

Stacey

Great value and excellent breakfast, with room for small improvements.

My family stayed two nights during a road trip. At under $200 total, it was an absolute steal. Of our trip's five hotels, this had one of the best breakfast spreads—beating a pricier \"boutique\" hotel that served cold food. We loved the 24/7 free beverage station and the gym's water cooler. Customer service was very positive. The front desk staff warmly greeted us whenever they weren't busy with tasks or phone calls. When we requested extra towels, pool towels, toilet paper, and a comb, they gladly provided them right away.

Our room was tidy, though we wiped down the drawers and surfaces to feel fully comfortable. The enclosed sunroom was a great surprise, but it needs chairs and a coffee table. We also needed a second chair in the main room. Furthermore, the balconies and pool area lack adequate seating and loungers. The outdoor pool was great, but the hot tub was uninviting due to floating bugs and debris. We also had minor room issues: a sticky sliding closet door, a TV stuck on a partial channel, and too few hooks and hangers. Lastly, our sink faucet had a persistent drip. I mentioned this to the front desk and a polite outdoor employee, but it wasn't fixed during our stay.

Despite these minor maintenance and cleaning notes, the value, service, and food are tough to beat. We would gladly stay again!

Family

10/10

Exceptional

28 Jun 2026

Robert

A fantastic stay. The front desk personnel was top notch. Informative, kind, and just fun people.

The room was clean, spacious, and quiet.

The breakfast was... breakfast. I wasn't expecting anything other than the same every day of my week's stay. So it was fine for my morning needs.

Thank you, Red Lion, for a great stay.

Self

2/10

Poor

27 Jun 2026

Katie

This hotel was filthy, in poor repair, smelled like pee and cigarettes, and felt incredibly unsafe. One of the nastiest hotels I’ve ever stayed at.

Family_with_children

4/10

Poor

27 Jun 2026

Roxanne

The staff deserves a gold medal for their enthusiasm and helpfulness. They work hard in a very tired, old hotel. Whoever owns the property is not allocating enough money to keep it in good condition. Door locks are iffy. It takes several tries to get into the room - each time. I had to move after a very hot, sleepless night w/o air conditioning to a different room. They couldn't move me until the next day. Doors were missing from closets and faucets and sink plugs need replacing. The beds were comfortable and things were very clean. Breakfast was a big notch above the norm. Other patrons mentioned similar issues with the infrastructure. Shame on whoever is the parent company. I was told by locals that one of the towers (there are two) is dedicated to homeless people. Extra note if you are driving I84 - I stopped to have lunch in the Pendleton Red Lion and their restaurant is closed. Not open for business at all and the hotel looks very forelorn. A staff member said the restaurant had been closed for a year. I won't stay at Red Lion again anywhere.

Self

2/10

Poor

27 Jun 2026

Judy

There is a breakfast bar available from 6-10 am. But the cost is $7.00 per person. Not included with room and tax. The casing on the front door needs to be replaced.As well as new entry key cards to rooms. Dirty carpets in hallways. Wallpaper in bathroom peeling off. Bathroom sink was plugged and toilet the height of a toddler.

Partner

6/10

Pleasant

26 Jun 2026

Lara

This property needs an update. The screendoor was ripped out and sticking out from a dog.

Friends

4/10

Poor

25 Jun 2026

Eric

You’re doing great

Self

2/10

Poor

25 Jun 2026

Ruth

The room wasn't terribly dirty but it wasn't clean either. The building and pool area weren't really secure at all and the entire downstairs, stairwell and elevator smelled heavily of smoke. I only stayed one night instead of the three that I booked. I did not feel comfortable staying there any longer than that or allowing my children to stay there any longer

Family_with_children

2/10

Poor

24 Jun 2026

Rebecca

When we first checked in they put us in a room which was very dirty and had no hot water and when I went down to the front desk, to request that they move us to a different room and when I let them know about the hot water situation she did not even act surprised at all So they knew that there was no hot water the carpet out in the hall. Getting to our room the carpet was all tore up with lots of tripping hazards. They tried to fix the problem by just duct, taping it down in really bad shape when they finally moved us to a different room, it was like only 1% better then, the last room, the bed sunk in right in the middle of the bed. Because the box Springs were opposite of how they're supposed to be the cleanliness of the second rim was a little better the grounds of the hotel were very dirty, didn't even look in the swimming pool too afraid. After the room experience it's really sad because the building is old, and i'm sure it's been there for a while.It would be a really beautiful place to stay.If they put some time and effort into it

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Carol

Carpet in the hallway on the second floor needs to be replaced.

10/10

Exceptional

24 Jun 2026

James

The staff was great the general manager there is really good

Self

10/10

Exceptional

23 Jun 2026

chance

The staff was awesome.The breakfast lady did a great job every day.And is one of the better breakfast setups?I've been to. All staff was awesome.Great, very helpful.Very kind and respectful

Self

10/10

Exceptional

23 Jun 2026

Seth

Friendly staff, good breakfast, great location, clean room. The door keys can fail but it’s easy enough to get new ones. Easy stay, I’ll book here again

Self

10/10

Exceptional

22 Jun 2026

Steve

Ereything

Self

10/10

Exceptional

22 Jun 2026

Johann

Great stayed.

2/10

Poor

22 Jun 2026

Bridget

Disgusting! Dirty is an understatement. Don’t stay here. The cheap price doesn’t make it worth it. Everything is filthy

4/10

Poor

22 Jun 2026

Melissa

Where do I start...Check in was fine, the staff was extremely friendly. For starters our key didn't work correctly so the staff member had to show us how to get into our room. The non smoking room smelled like smoke...the screen on the sliding door was ripped, there was a thick layer of dust on the headboard, the granite on the cabinet under the TV was broke down the middle, the a/c didn't work so I had to borrow a fan from the front desk, both beds had hair on them, we couldn't access the pool through the gate and we were just a few feet from the pool so we had to walk through the lobby to get to the pool... because it was pad locked, the jets on the hot tub didn't work, to get ice we had to go to the second floor...it was a complete disaster. I'm going to get ahold of corporate and let them know the conditions of this hotel.

Friends_and_family Family