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Tru by Hilton Terrell

Mesquite - TX · United States

200 Olivia DriveView location

9.2/10Excellent794 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.4/109.4
Neighborhood10.0/1010.0
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton Terrell

Vibrant, fun and designed for you, our new Tru by Hilton Terrell is conveniently located on I-20 near Spur 557 and US 80, next to Buc-ee's. Local attractions nearby include the Devil's Bowl Speedway, the premier venue for racing entertainment, Wade Indoor Arena, Mesquite Rodeo and great shopping at the Tanger Outlets.

We are also an hour's drive from Dallas Love Field and Dallas/Fort Worth International Airport. Our efficient rooms include free WiFi, a big bathroom and large TVs with a premium channel lineup.

Try our 'Build Your Own' breakfast bar with 30 sweet and savory toppings for cereal, bagels, oatmeal and more. Healthy, indulgent – your pick, all yum. You'll find drinks, gourmet snacks and single-serve beer and wine at our 24/7 market.

A four zone lobby will be your favorite spot to work, play, relax and eat. Get your workout on in the 24/7 fitness center or swim laps in the outdoor pool.

Read more about this hotelShow less

Stay entertained with games on the outdoor patio or have some quiet time away from it all in one of the semi-private alcoves in the lobby. Tea, coffee and hot chocolate are always fresh and free. Affordable travel now comes with unexpected things – like certainty.

When you stay at TRU by Hilton Terrell in Terrell, you'll be within a short 5-minute drive from Tanger Outlets. This hotel is 30.5 mi (49.1 km) from Kay Bailey Hutchison Convention Center and 31.4 mi (50.5 km) from American Airlines Center.

Make yourself at home in one of the 82 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 250 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Tanger Outlets 5.2 km / 3.2 mi
Lake Ray Hubbard 21.9 km / 13.6 mi
Texas Health Presbyterian Hospital Rockwall 28.8 km / 17.9 mi
Buffalo Creek Golf Club 32.4 km / 20.1 mi
Mesquite Shopping District 32.6 km / 20.3 mi
Town East Mall 33.7 km / 21 mi
The Harbor Rockwall Mall 34.3 km / 21.3 mi
Trinity River 34.8 km / 21.6 mi
Mesquite ProRodeo 35 km / 21.8 mi
Mesquite Convention Center 35.1 km / 21.8 mi
LakePointe Rowlett 35.6 km / 22.1 mi
Trinity River Audubon Center 38.5 km / 23.9 mi
Trinity Forest Golf Club 40.4 km / 25.1 mi
Garland Convention & Reception Center 41.5 km / 25.8 mi
White Rock Lake Park 41.7 km / 25.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 4
  • Double rooms: 42
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • LaunderetteExtra charge
  • Hotel safe
Show 4 more facilities & services
  • Outdoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru by Hilton Terrell

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 BedroomDBL.H6-2Q

    Photos are not available for this room type.

    Tru by Hilton Terrell

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru by Hilton Terrell

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Terrell

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-3

    Photos are not available for this room type.

    Tru by Hilton Terrell

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Toiletries
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 26 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable2 photos

    Tru by Hilton Terrell

    Room TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • TV
    • Hairdryer
    • Internet access
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-2

    Photos are not available for this room type.

    Tru by Hilton Terrell

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wi-fi
    • Wake-up service
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru by Hilton Terrell

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-4

    Photos are not available for this room type.

    Tru by Hilton Terrell

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru by Hilton Terrell

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-1

    Photos are not available for this room type.

    Tru by Hilton Terrell

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Internet access
    • TV
    • Hairdryer
    • Individually adjustable air conditioning
    • Toiletries
    • Wi-fi
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Tru by Hilton Terrell

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-6
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru by Hilton Terrell

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru by Hilton Terrell

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Tru by Hilton Terrell

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6

    Photos are not available for this room type.

    Tru by Hilton Terrell

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Terrell

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Tru by Hilton Terrell

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Tru by Hilton Terrell

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 21 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable2 photos

    Tru by Hilton Terrell

    Room KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • TV
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Individually adjustable air conditioning
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton Terrell

9.2
Excellent
794 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.4 /10
Neighborhood
10.0 /10
Amenities
9.2 /10
100 reviews shown
6/10
Pleasant
13 Jul 2026
Pamela
Great location, and clean
Partner
10/10
Exceptional
09 Jul 2026
PAUL C.
Location and place was outstanding!
Partner
10/10
Exceptional
06 Jul 2026
Suzanna
We enjoyed our stay and loved the location of the room. It was on the 4th floor and the very last room on the floor. It was so peaceful and quiet. The bed was very comfortable and the staff was most accommodating.
Partner
10/10
Exceptional
06 Jul 2026
Toni
Nice clean room. Staff was very friendly and met all our needs. Kids loved swimming.
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
Thomasine
It was a great experience! The bed was sooooo soft! Beautiful comforter, new sheets! Everything was excellent! The staff was very friendly and polite! I will stay there again!!! Worth the money!!!
Business
10/10
Exceptional
01 Jul 2026
Stacie
Lovely well kept hotel. The beds were nice and soft. One of us is always very hot and the other two were cold. I was able to get blankets so we could be warmer. Great hot l.
Family
10/10
Exceptional
28 Jun 2026
Patrics
Great location, staff and amenities. I only wish they had closet or drawer space.
Family_with_children
10/10
Exceptional
24 Jun 2026
Lauria
Stayed here twice, two years in a row. The lady at check in was very pleasant. I had to wait for a cart for 20 minutes since there are only two. She placed us in the quiet end away from the wedding party. I especially loved the \"Texas\" waffle at breakfast. I'd definitely come back and stay again. We love it here and for the price, you can't beat it.
Partner
10/10
Exceptional
23 Jun 2026
Ana
We had a pleasant 2-day stay. The room was very spacious for our family of 3 and our dog. The hotel is nice, clean and located close to many restaurants and a Buc-ee’s less than 2 minutes away. I would recommend 10/10.
Family_with_children
10/10
Exceptional
20 Jun 2026
Marie
Clean room and friendly staff. I would definitely stay again.
Family_with_children
10/10
Exceptional
15 Jun 2026
Garrett
Hotel was extremely clean and quiet. Amenities were nice, we made full use of the pool table :)
Friends_and_family Friends
8/10
Excellent
14 Jun 2026
Shelia
Very nice
Partner
10/10
Exceptional
14 Jun 2026
Yamilexy
Our room was very clean, was cozy & pool area is great! Definitely will be coming back
Family_with_children
10/10
Exceptional
04 Jun 2026
Rosa
Easy
8/10
Excellent
02 Jun 2026
Teresa
Nice clean hotel on our road trip. Would definitely stay here again
Partner
10/10
Exceptional
29 May 2026
Ruby
great place and very clean
Friends
10/10
Exceptional
25 May 2026
Laura Selina
Great place to stay!
Family_with_children
10/10
Exceptional
24 May 2026
Norma
The hotel is beautiful! Staff was very friendly. I was in Terrell for a funeral. Several family members booked rooms here. Everyone enjoyed breakfast. Buc-ees is in walking distance. Several restaurants in the area. I will stay here again.
Family_with_children
10/10
Exceptional
24 May 2026
Muhamed
Friendly staff and clean room
Friends_and_family Family
10/10
Exceptional
22 May 2026
Jennifer
Very clean, friendly staff, comfortable beds and nice shower.
Family
8/10
Excellent
18 May 2026
Stacie
The room was cleaned, and the staff were very friendly
Partner
10/10
Exceptional
17 May 2026
eric
Room was very big. Shower was small but everything else was great. Breakfast was good!!
10/10
Exceptional
08 May 2026
Shalonte
First let me start by saying the staff at the front desk is very nice. Especially Diana she was there when we checked in and was super professional and accommodating. Very pleasant personality as well and such a sweetheart. The room was clean and it was close proximity to where I needed to go around town. If I ever come back to this area in Texas I will definitely stay here. Lots of parking close to the front door as well which was a bonus.
Friends
10/10
Exceptional
11 Apr 2026
Randy
It was all good
Self
10/10
Exceptional
05 Apr 2026
Stephanie
The location was amazing. 5 minute drive to restaurants and tons of shopping. Staff was awesome. We only had coffee for breakfast but everyone seemed to enjoy the selections. This will definitely be our new go to hotel when staying in the area.
Friends_and_family Friends
10/10
Exceptional
01 Apr 2026
Kevin
Very nice
Family_with_children
10/10
Exceptional
24 Mar 2026
Brenda
All was good, staff was good check in was smooth
10/10
Exceptional
22 Mar 2026
Jeremy
Needs more parking
10/10
Exceptional
17 Mar 2026
Patricia
Arrived to a very quick check in, room on 3rd floor was very clean and comfortable, very clean bathroom and enough towels. My name was on the Television saying welcome I also received a text from front desk to ask if I needed anything at all just text :) I didn’t get up for breakfast so can’t rate that. Only negative for me is the brightness in the room so much light comes around the shades just wish it was dark!
Partner
10/10
Exceptional
09 Mar 2026
ANGELA
Everything was fine.
10/10
Exceptional
28 Feb 2026
Darrell
Excellent experience. Will definitely be back. Next time for more than one day.
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
Kenya
It always smells so clean when walking in the lobby and rooms James was a great help as well
Friends_and_family Friends
10/10
Exceptional
22 Feb 2026
Charles Everett
Na
10/10
Exceptional
01 Feb 2026
Beverly
The room was spotless. Checking was fast and staff very professional.
Business_and_leisure Family
10/10
Exceptional
31 Jan 2026
Christina
The room was very clean and welcoming. The staff were all very friendly.
10/10
Exceptional
22 Jan 2026
Stephen
Helpful staff, assisted me with retrieving my Loyalty number at check-in. Nice breakfast, clean room.
10/10
Exceptional
11 Jan 2026
Joshua
Clean room.
Leisure Family
10/10
Exceptional
04 Jan 2026
David
everything nice, including neighboring businesses like buck-ees and every kind of fast food
Partner
10/10
Exceptional
30 Dec 2025
Nichole
Great stay!
Leisure Family
6/10
Pleasant
28 Dec 2025
Steven
Just if you give parents with small children the bottom rooms so we don’t have to listen to them running around
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
Franklin
Clean
Self
8/10
Excellent
07 Dec 2025
Kayla
Room was fine. Front desk clerk was a bit apathetic, not exactly rude, but not welcoming either.
10/10
Exceptional
03 Dec 2025
Jasmin
Breakfast was good! Room was clean
Leisure Family
8/10
Excellent
28 Nov 2025
Kenya
Staff always friendly and helpful room had a little trash on the floor when I arrived nothing serious. Pillowcases appeared stained need to be trashed Rooms was small compared to the room with double beds had king size bed overall good stay
6/10
Pleasant
27 Nov 2025
Carlas
Staff was great. Didn’t care for the small rooms. It felt like college dorm.
10/10
Exceptional
23 Nov 2025
Katie
Clean, quiet, quick check in
Leisure Partner
10/10
Exceptional
21 Nov 2025
Quinterria
The room was nice and clean. I definitely will be returning
Leisure Partner
8/10
Excellent
17 Nov 2025
Richard
The staff was great. The room wasn't what I reserved. Reserved a king, they said they over booked and gave us a 2 queen's room. They should have notified me in advance of arriving.
Leisure Partner
10/10
Exceptional
15 Nov 2025
Haley
Great room. Very clean, no issues. Friendly staff. Will be returning!
Friends_and_family Friends
6/10
Pleasant
12 Nov 2025
gail
The walls seem too thin. I could hear my neighbor’s television every night until early morning hours. I had trouble sleeping due to this disruption.
10/10
Exceptional
10 Nov 2025
Jacqueline
Yes, the rooms were spotless and comfortable. The staff members were very courteous. Thanks for the excellence!
Leisure Family
6/10
Pleasant
05 Nov 2025
Henry
Clean and convenient, only issue was the bed which was pretty hard and not very comfortable
Leisure Family
4/10
Poor
02 Nov 2025
Steve
Room was very very basic with wobbly cheap furniture. Ok (just) for an overnight stay but unsuitable for any longer stay. Think cheap IKEA-like furniture that wasn't well assembled and you will have a good idea of what it is like. There is inadequate insulation in the walls between rooms so you can hear everything which is amplified by the hard surface flooring. I like the concept of the glue down laminate floor but noise it amplifies should have been planned for when the place was built.

The hotel provides cleaning every other day according to room signage but we saw no evidence of that. Cigarette ashes in the hallway remained unattended to for the duration of our stay but guests learned to walk around them.

The over use of friendly written words on every surface becomes tiresome very quickly. The vinyl lettering on doors, windows, elevators each promising some sort of awesome fun experience mostly just reinforced the reality that the hotel did not deliver on these written promises. The squeeze bottles of soap and shampoo mounted to the walls were interesting especially with their touted promise of \"soap saves lives\". Gee mom really? They were trying for cost savings (for them) and likely succeeded in padding their bottom line. Guest experience with cheap noisy rooms, rude staff, and unclean common spaces were the reality for the guests.
Partner
10/10
Exceptional
30 Oct 2025
Lisa
Really nice hotel. Bed was very comfortable. Easy walk to Buccee's! Great location.
Partner
10/10
Exceptional
22 Oct 2025
Cassandra
Front desk staff was very friendly. Check in quick and easy.
Leisure Partner
6/10
Pleasant
16 Oct 2025
Olen
no coffee maker ask desk for one they do not provide no additional pillows or blankets clean but too minimal for my taste
10/10
Exceptional
11 Oct 2025
marcos
Perfect experience
Leisure
10/10
Exceptional
10 Oct 2025
Elizabeth
Clean room, plenty of parking, friendly staff
Leisure Partner
10/10
Exceptional
05 Oct 2025
Tiffany
We had a great stay! Our room was clean and comfortable, the property was very well maintained, we had absolutely no complaints at all. But the thing that really stood out to me was the staff. Everyone was so friendly and helpful. Every single person I encountered at Tru by Hilton in Terrell was smiling and made an effort to speak or carry on a conversation. Half way through our stay I received a text from one of the staff asking how everything was going and if we needed anything. They genuinely seemed concerned that all of our needs were met. I don't know if all Tru locations are this customer friendly but I can't recommend the Terrell location enough. They're fantastic!
Friends_and_family Family
10/10
Exceptional
04 Oct 2025
Andres
Great clean and brand new hotel. In a great location. Pet fees are a little steep but would still stay here again
Leisure Pet
10/10
Exceptional
01 Oct 2025
Kim
I always stay here. I trust this location.
Leisure Friends
10/10
Exceptional
13 Sep 2025
Vicki
Nice and clean. Friendly staff.
Leisure Family
10/10
Exceptional
13 Sep 2025
Sammy
Stopped here for my wife’s birthday, been here a couple of times and always great. Air conditioning, beds, rooms, tv and breakfast are always great.
Leisure Pet
6/10
Pleasant
08 Sep 2025
Rashaun
TV won’t show the local channels and the shower floor seemed unstable. There was a replacement plate around the drain that was not secure.
Partner
10/10
Exceptional
07 Sep 2025
April
The staff was great..I checked in after 10 and the young guy at the front desk was so friendly he made my entire day!!
Leisure
10/10
Exceptional
01 Sep 2025
Kathleen

Great stay!

The gentlemen at the check-in desk were super friendly. The room was just as described and everything was clean. We enjoyed our weekend trip. Even the pool and outdoor area was nice.
Friends_and_family Family
10/10
Exceptional
23 Aug 2025
Dennis
Friendly staff and clean room. It even smells clean!
Business_and_leisure Family
8/10
Excellent
03 Aug 2025
robert

Clean and affordable

Nice and clean and near buc-ee’s and surrounding restaurants and liquor store
Friends_and_family Family
10/10
Exceptional
03 Aug 2025
Daniel
Clean property, nice rooms albeit small Euro size but large enough. Great location for shopping and highway access.
Leisure Family
10/10
Exceptional
02 Aug 2025
Tajada
Clean! Well maintained.
Leisure Self
10/10
Exceptional
02 Aug 2025
Dwane O.
Great pleasant staff!
Leisure Pet
10/10
Exceptional
01 Aug 2025
Carmen
Staff was very friendly my girls enjoyed the pool so much, just a nice a clean stay…
10/10
Exceptional
28 Jul 2025
Carolyn
These giys were great.
Business Pet
10/10
Exceptional
29 Jun 2025
Tim
It was a nice day, but I did not get my room cleaned Sunday. I added an extra night and they said it was too late to get cleaned, which I did not believe.
Leisure Self
6/10
Pleasant
24 Jun 2025
Lisa

Wedding

Room 411 needs to have a/c unit checked extremely loud. Also refrigerator noisy as well.
Friends_and_family Family
10/10
Exceptional
11 Jun 2025
David
Bed was a little hard for my taste, breakfast was ok, no eggs, just sausage
Partner
8/10
Excellent
09 Jun 2025
Erika
We stayed here to avoid damaging hurricane strength winds and hail predicted for our area. The room was adequately appointed, very quiet and clean. The toilet was acting up requiring two flushes to get it to work occasionally. Shower was good pressure and I liked all the supplied wall-mounted soaps and such. Bed was firm but not overly firm, and I did not feel the other person move around.

Only drawback was the $75 non-refundable pet deposit that I didn’t know about since I booked through hotels.com. That is really steep for one night stay! I will have to look at other options in the future.
Partner
10/10
Exceptional
04 Jun 2025
Jennie
Very clean and walkable shopping
Leisure
10/10
Exceptional
03 Jun 2025
Naudia
Love it
Leisure Family
10/10
Exceptional
27 May 2025
Dalvin
Great stay
Leisure
8/10
Excellent
25 May 2025
Corey
Nice hotel.
Leisure Family
10/10
Exceptional
21 May 2025
Katlyn
great hotel
10/10
Exceptional
18 May 2025
Carla
No comment
4/10
Poor
13 May 2025
Shuanta
The room was too basic for the price.
10/10
Exceptional
11 May 2025
dawn
First time staying at this property and it was nice. The bed was very comfortable. The TV was Netflix compatible. And front desk staff was so friendly.
Business_and_leisure Family
10/10
Exceptional
05 May 2025
Gustavo
the pool tabel and breakfast
Leisure Partner
10/10
Exceptional
04 May 2025
Holly
I was very pleased
8/10
Excellent
01 May 2025
Rick
Lots of shopping within walking
Leisure Family
10/10
Exceptional
29 Apr 2025
Tammy
Very comfortable
Leisure Partner
10/10
Exceptional
26 Apr 2025
Jacquelyn
Great night stay and friendly staff. Great breakfast and coffee! Only complaint maybe was hallway could have been vacuumed but everything else was nice! Would stay again at TRU hotel
Leisure Family
10/10
Exceptional
15 Apr 2025
Darren
Great place
Family_with_children
10/10
Exceptional
08 Apr 2025
Anthony
Great stay
Business
10/10
Exceptional
03 Apr 2025
Jonathan
The state was comfortable, but I noticed at 3 o’clock in the morning the electricity went out
Partner
6/10
Pleasant
30 Mar 2025
Verified traveler

no backup power

They apparently don't have any backup power. The storms caused a power outage. When the power went out my cpap stopped working and and I couldn't sleep without it.
Self
10/10
Exceptional
28 Mar 2025
Jamie
Great stay, good breakfast and very clean hotel.
Business
10/10
Exceptional
23 Mar 2025
Shreya
Clean and modern rooms. Friendly staff. Breakfast was alright. Was close to Bucees!
Self
6/10
Pleasant
19 Mar 2025
Tom

Average

It was a nice stay, however the walls are not insulated at all I don’t think. I could hear the conversion from the next room and they werent even talking loud. And the TV. And no microwave.
Business
10/10
Exceptional
10 Mar 2025
Crystal
Very nice and clean
Leisure Self
8/10
Excellent
03 Mar 2025
Pamela

Needs Improvement

Overall, the hotel lobby and room were clean and neat. However, the hall on the 3rd floor, where our room was located, was very dirty. It appeared not to have been vacuumed for days. It was covered in dirt, mud, clumps of white thread. Breakfast was good. We could not use our computers in the room because the wi-fi signal was so weak. We had to go downstairs and sit in the lobby to receive a decent signal. Next time, we will try another hotel.
Partner
8/10
Excellent
02 Mar 2025
Sage
Situated right next to Buc-ee's, which is convenient. Pillows were a little flat and wish the shower was hotter. Just small issues though. Would def. stay there again.
Business_and_leisure Partner

Location & surroundings

Tru by Hilton Terrell
200 Olivia Drive, Terrell, United States

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Tru by Hilton Terrell

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