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Motel 6 Terrell Tx

Mesquite - TX · United States

101 Mira Place I 20 At Sr 34 Virginia Street ExitView location

6.8/10Good514 Reviews
Cleanliness7.0/107.0
Service7.4/107.4
Comfort6.8/106.8
Condition6.6/106.6
Neighborhood8.2/108.2
Amenities6.0/106.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Motel 6 Terrell Tx

Located in the heart of Terrell, Motel 6 offers convenient access to Tanger Outlets and Southwestern Christian College, both within a 5-minute drive. This motel provides complimentary Wi-Fi, a snack bar/deli, and laundry facilities. Guestrooms feature flat-screen TVs with cable programming and bathrooms with shower/tub combinations.

Free self-parking is available onsite. Lake Ray Hubbard is 16. 3 miles away, and First Monday Trade Days is 27. 5 miles from the property.

Read more about this hotelShow less

A stay at Motel 6 Terrell, TX places you in the heart of Terrell, a 4-minute drive from Tanger Outlets and 14 minutes from Texas Health Presbyterian Hospital Kaufman. This motel is 16.3 mi (26.2 km) from Lake Ray Hubbard and 27.7 mi (44.6 km) from First Monday Trade Days.

Stay in one of 49 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include phones with free local calls. Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Parking height restrictions apply Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean@6 (Motel 6)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.
    • Parking height restrictions apply.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts debit cards and cash
    • This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6)
  • Minimal age
    18
  • Optional fees
    • Pet deposit: USD 50.00 per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Tanger Outlets 1.5 km / 0.9 mi
Texas Health Presbyterian Hospital Kaufman 16.8 km / 10.4 mi
Lake Ray Hubbard 26.2 km / 16.3 mi
Buffalo Creek Golf Club 36.6 km / 22.8 mi
Mesquite Shopping District 36.9 km / 22.9 mi
Texas Health Presbyterian Hospital Rockwall 37.7 km / 23.4 mi
Town East Mall 38 km / 23.6 mi
The Harbor Rockwall Mall 38.6 km / 24 mi
Mesquite ProRodeo 39.3 km / 24.4 mi
Mesquite Convention Center 39.3 km / 24.4 mi
Trinity River 39.5 km / 24.5 mi
Lake Tawakoni State Park 39.8 km / 24.7 mi
LakePointe Rowlett 39.8 km / 24.8 mi
Mesquite Golf Club 40 km / 24.9 mi
Sapphire Bay Marina 40.7 km / 25.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • motel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Outdoor freshwater pool
  • Snacks
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Motel 6 Terrell Tx

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Motel 6 Terrell Tx

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Motel 6 Terrell Tx

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Motel 6 Terrell Tx

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Motel 6 Terrell Tx

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Motel 6 Terrell Tx

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Motel 6 Terrell Tx

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Motel 6 Terrell Tx

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Motel 6 Terrell Tx

6.8
Good
514 Reviews
Cleanliness
7.0 /10
Service
7.4 /10
Comfort
6.8 /10
Condition
6.6 /10
Neighborhood
8.2 /10
Amenities
6.0 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Kenneth
Convenient off the freeway, rooms are ok. Staff is great
Good tv service
Self
10/10
Exceptional
05 Jul 2026
Kenneth
Always have trouble with the back door, not locking or being able to get into it if it is locked at the hotel. I stay there quite often as I come into Terrell Forney area for construction business.
Self
4/10
Poor
01 Jul 2026
Ihar
No refrigerator in the room.
Self
2/10
Poor
05 Jun 2026
Joshua
Terrible experience no microwave rooms smelled and was dirty
Friends_and_family Family
6/10
Pleasant
23 May 2026
LaTisha
An okay place to lay your head. Nothing fancy!

Shower/tub floor was soft/squishy- concerning
Friends_and_family Family
8/10
Excellent
19 May 2026
Eric
Parking good. Internet fine, but I didn't stream or play MMO games
Self
10/10
Exceptional
16 May 2026
Jules
Y so
6/10
Pleasant
29 Apr 2026
john
The shower area could have been nicer. I think they did the tile and grout in a very poor manor. One night I came back to the room and the house cleaning person still did not have bedding on the bed. She was nice ,but, stated to me that she was the only person cleaning for the entire 2 floors
10/10
Exceptional
26 Apr 2026
Eden
Nice people and Nice staff were wonderful and ill definitely coming back!
Partner
10/10
Exceptional
19 Apr 2026
Charles
Good
Friends_and_family Friends
2/10
Poor
22 Mar 2026
Cassie
Nasty
Partner
2/10
Poor
16 Mar 2026
arturo
Bad service at front desk
Family_with_children
2/10
Poor
02 Feb 2026
JEREMY
The rooms were small and they gave my information out to the police without a warrant illegally as well as everybody else's and the staff members are real confrontational and a very rude and brash will not be staying there again I let the day early and can't even get they won't even refund my money for the night
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Charles
Good
Partner
6/10
Pleasant
09 Dec 2025
Chris
The staff was curteous. The room was fairly clean. The overall appearance of the motel was a little rough, it needs freshened up & maybe revampt. It is beginning to just look run down. Other than that my stay was pleasant.
Leisure Self
10/10
Exceptional
05 Dec 2025
Kenneth
Good
Business Self
2/10
Poor
15 Nov 2025
Erika
The smell, the wrinkle bedding sheets, the dirty toilet, dusty curtains cancel on the spot.
2/10
Poor
15 Oct 2025
Julio
Don’t get a room here , it’s nasty stinks and full of roaches
Business Self
4/10
Poor
06 Oct 2025
Amanda
Walls were dirty. Dead roach embedded into bathroom floor. Hotel smelled of food and dirty socks…
Partner
2/10
Poor
28 Sep 2025
Ilissa
I booked solely on dog freindly . Upon arrival the Marijuana smell was everywhere. Dogs running loose and plain filthy. I requested a refund and went back to staying at Hilton even though pet fees are a little steep. Ive been to motel 6 in past and it was really nice..this one not so much. The frint desk was friendly and extremely to the point lol
Partner
10/10
Exceptional
24 Sep 2025
Deandre
Clean room
6/10
Pleasant
24 Sep 2025
Ismael
Going to the desk seems to be a bother to the woman stationed there. Not friendly or very helpful.
Business Pet
10/10
Exceptional
23 Sep 2025
Jasamine
Good
8/10
Excellent
15 Sep 2025
Travis Scott
The people working there were absolutely delightful.
Business Self
8/10
Excellent
02 Sep 2025
Johnathan

Exceeded expectations

I was looking for a cheap room for a couple of days. Wasn’t expecting much. It was much better than expected.
Friends_and_family Friends
10/10
Exceptional
22 Aug 2025
Freddie
Good feeling there
Leisure Family
4/10
Poor
12 Aug 2025
Tyrone
Requested a downstairs room when we booked our room. They claimed there wasn’t any request in the booking. After much pleading we got our room changed. Was a hassle
Business Partner
8/10
Excellent
04 Aug 2025
Luis manuel
The noise in the night
4/10
Poor
10 Jul 2025
James
Our room wasn't ready when they sent us down with the key so they moved us to a different room. When we got to the room we didn't have towels and had to wait for someone to bring them. We didn't have any trouble but seemed like there were some transient people in the area. The pictures did not reflect what the property looks like.We were only there for one night and left early the next morning so this my be one sided since we did not see it during the day. I had reservations to stay there again in a few weeks when we start moving things over but decided to cancel based on this visit
Business Partner
10/10
Exceptional
28 Jun 2025
Deshon
It was alright not the best but it wasnt to expensive so no issues here👍
Leisure Friends
2/10
Poor
25 Jun 2025
cory
Trashy. Graffiti on the wall. With paint over it. I prepaid for 3 nights and didn’t stay for any of them.
Business Self
6/10
Pleasant
13 Jun 2025
Stacey
No microwave in the rooms that was inconvenient for me
Business Self
8/10
Excellent
01 Jun 2025
Tina
Quick check in....desk lady was nice and helped me find food close
Friends_and_family Family
2/10
Poor
07 May 2025
Amanda
Dirty.
4/10
Poor
07 May 2025
Verified traveler

You truly get what you pay for at this one.

Not Handicap friendly, no elevator.
Very small size queen bed.
Eating & Vending area in poor condition.
Card wouldn’t work to open room door on 2nd day, which resulted in another trip down the stairs.
Motel is aged.
Partner
10/10
Exceptional
30 Apr 2025
Shonda
It was fine, no complaints. Quiet and convenient.
Business_and_leisure Partner
4/10
Poor
25 Apr 2025
Jessica
Limited parking, the room was not clean. The towels were stained. It stayed free WiFi but no WiFi password provided. The room phone was not in service. Usually the conditioner can be turned in automatic, but the conditioner in the room only had an on and off stitch.
Leisure Family
8/10
Excellent
17 Apr 2025
Donna

Not cool employee

The room was good for the price we paid. However, at 3am, I was woken up to the desk clerk yelling and screaming at one of the guests on floor 1. She cussed at them and told them to get out. It went on for about 20min. That is my only complaint.
Partner
8/10
Excellent
17 Apr 2025
Tonya
Nice people they make sure I have clean sheets and towels daily
10/10
Exceptional
17 Apr 2025
Tonya
Nice polite and helpfull
6/10
Pleasant
15 Apr 2025
gayla J.

Okay

Typical Motel 6
Spend a night, not a fortune (except that the rates have gone up significantly - $70/night).
This location does NOT have an elevator to the second floor - disabled need to be aware when making reservations
Self
10/10
Exceptional
26 Mar 2025
Janet
Clean and friendly staff.
2/10
Poor
21 Mar 2025
Dorothy
I was put in room 143 on the second floor the shower was not working properly Expedia said they were going to refund half my money but never did
Leisure Self
10/10
Exceptional
18 Mar 2025
Erika
I got good sleep
Leisure Self
2/10
Poor
17 Mar 2025
Wilber
The staff and logistics were good, just did not like the room it had roaches!! No thank you.
Business
2/10
Poor
07 Mar 2025
Isabel
Dirty , nasty didn’t look like it on the picture !
Partner
6/10
Pleasant
25 Feb 2025
Verified traveler

Skip this hotel

The front desk lady was rude.
Partner
10/10
Exceptional
06 Feb 2025
Elmer
Thank you
8/10
Excellent
30 Jan 2025
Debra
No room at Table area had only one chair
2/10
Poor
13 Jan 2025
Jason
The property tried to charge a extra 20 or 50 after booking and paying for the room. The room has a very uncomfortable bed and had limited linen. Very unprofessional staff
Self
2/10
Poor
06 Jan 2025
Roberto

Stay Away

Horrible location not recommended
Business
6/10
Pleasant
28 Dec 2024
William
Felt somewhat unsafe. Property was old and needs updating.
Business Friends
10/10
Exceptional
15 Dec 2024
Charles
Good
Friends_and_family Family
6/10
Pleasant
06 Dec 2024
gayla J.

So-So

Unable to get a ground level room due to disability, and this hotel does not have an elevator. I’m surprised it has complied with ADA
Business
2/10
Poor
24 Nov 2024
Melissa
It was used for a brothel. No one bothered us and everyone was pleasantly nice. Staff was great.
Leisure Partner
10/10
Exceptional
05 Nov 2024
Jennifer
The rooms here are spotless! Amazing water pressure
Partner
2/10
Poor
17 Oct 2024
Philomena
Bad, avoid
Business_and_leisure Partner
2/10
Poor
13 Oct 2024
Kira
To nosy!! We couldn’t sleep kids running and playing
Business_and_leisure Partner
8/10
Excellent
07 Oct 2024
James
The typical modern Motel 6 with ZERO frills. Clean and well maintained. Even the pool. Not a great bed, but I slept fine. TV was small, but OK.
Partner
10/10
Exceptional
17 Sep 2024
James
Very friendly staff and guests
Leisure Self
2/10
Poor
05 Sep 2024
Mirna
Very expensive for Not having microwave no cooler, pool very dirty,housekeeping not coming often
Business Friends
4/10
Poor
01 Sep 2024
Bryan
People there were making a lot of noise in the hallways. Couldn’t sleep at all
Business
2/10
Poor
02 Aug 2024
dezerae
They have they own cliques at that hotel if you dont fit in they will not like you and they will discriminate against you and if they dont like you and if you make any noise especially if you have kids they will ask you to leave knowing there is kids running up and down the halls all night and knocking on peoples doors
Leisure Family_with_children
4/10
Poor
19 Jun 2024
Michael
The room smelled of some despite the prominent \"No Smoking\" signs. It was VERY noisy in the hallways during the day time.
Business Self
10/10
Exceptional
17 Jun 2024
Jacob
👍
Leisure Self
10/10
Exceptional
12 Jun 2024
Jeanette
Friendly staff.
Business Family
2/10
Poor
11 Jun 2024
rene
No good
2/10
Poor
10 Jun 2024
Joana
there were roaches in the bed we slept in on the first night all in the corners management said it happens due to weather change. NEVER AGAIN!
6/10
Pleasant
02 Jun 2024
Tammi

Fair value for the money

The ad stated a hot tub along with the outdoor pool
I never saw it. I asked for the WiFi passcode, but after trying to connect, I was unable to do so. But, the beds were comfy. Employee was friendly. It was good enough.
Partner
4/10
Poor
02 Jun 2024
Austin
Was checking in and there was dogs barking in side had to wait a extra hour just to check in and a looks like people live there full time
6/10
Pleasant
28 May 2024
Osmin A
.
10/10
Exceptional
23 May 2024
Tina
There was rust on many of the metal fixtures in the bathroom but it was clean.

Bed was comfortable, staff was very friendly, they were accommodating for both my dogs, there is plenty of food, gas and shopping nearby.

I would stay there again when traveling through to see family.
Leisure Pet
10/10
Exceptional
15 May 2024
Keith
A quick easy reservation setup to start my stay and enjoy.
Leisure Friends
4/10
Poor
12 May 2024
Nicole
Limited amenities, the floor was dirty and when one of the surrounding rooms were taking a shower at 2am you could hear the water running through the walls.
10/10
Exceptional
01 Apr 2024
Christa
Very quiet friendly staff
2/10
Poor
17 Mar 2024
Kimberly

Never again

Reservation said check in at 3. Desk person was short with me, and said it was at 330. Mind you it was 250. He said the room wasnt clean. I said if I have tl wait until 330 for my room, do you have a restroom i can use? \"no\" was the exact response. \"It will be 4pm check in\"
frustrating- i left, changed in my car instead of the hotel room i paid for.
finallg checked in at 4- \" can i make it 2 beds instead of 1\" yes, whatever at thus point , let me make an accommodation for YOU . Just get me in a ROOM at this point.
Customer service was absolutely ATROCIOUS. Just because its a cheaper place, doesn't mean you should be talked down to and over.
Self
4/10
Poor
15 Mar 2024
David
The staff was friendly, but they hung out outside with their friends all through the night. Hotel says no smoking but smells like cigarettes. Bed was really uncomfortable. Lights barely worked in the room. They kept flickering.
10/10
Exceptional
10 Mar 2024
Roderick
seem like people just standing around the building , thats not renting a room
Business_and_leisure Self
2/10
Poor
09 Mar 2024
LaTasha

Really need my money back

The tub was stopped up the TV sto working and the air conditioner was not working properly
Partner
10/10
Exceptional
01 Mar 2024
Nancy
I have stayed here several times and I do not ever have any issues staff is nice, rooms are clean.
10/10
Exceptional
14 Jan 2024
Vergil

Value

Great value
Business
10/10
Exceptional
10 Jan 2024
Terri-Ann
Great place to stay. Would recommend to others.
Leisure Family
2/10
Poor
09 Jan 2024
Jeffrey
Couldn’t verify my check in. Had to show my reservations on my cell.reoccurring problem
Business Self
8/10
Excellent
04 Dec 2023
michael
All in all good room, quiet, reasonable beds and pillows.
Business_and_leisure
6/10
Pleasant
02 Dec 2023
Bryan
2people
2/10
Poor
22 Nov 2023
Marla
Waffle house was within walking distance and we were able to checkin early but we were woken up by call from front desk at 12:30 a.m. accusing us of smoking in our romm. Which was not true. But i thought it was rude to call at that hour...
Leisure Partner
10/10
Exceptional
17 Nov 2023
Timothy
The stay was amazing like always just one complain was that the room smell like cigarettes other than that everything was perfect
Friends_and_family Family
2/10
Poor
05 Nov 2023
Tonya
I had reserved a queen bed ended up with 2 singles so myself and husband had to sleep in separate beds. No where by the bed to plug in cell phone charger or my heating pad. I have to sleep
With hearing pad on shoulder so i got very little
Sleep.
I even showed the gentlemen at the desk that my comformation had queen bed on it. The riom smelled like old cigarette smoke to.
Leisure Partner
10/10
Exceptional
02 Oct 2023
Bonny
It was amazing like always. The cleaning staff is awaome! It’s been a place we stay while we remodel our home. Good place to bring our dogs
Friends_and_family Family
2/10
Poor
11 Sep 2023
Verified traveler

Terrible motel stay experience

Had difficulty understanding the 2 males during check in. Said my credit card would only be charged day by day after I inquired as to why they were running my cc through the cc machine. Also, don't understand or agree with the $30 dollar required deposit when they charged the full amount of my invoice as soon as I checked in. I received a notice almost immediately showing the charge had hard posted to my cc account. The room had a musty and smoky smell to it. Folks you CAN NOT remove smoke and cigarette tar from walls and curtains without a very stringent removal process. Painting over smoke infused sheet rock will not get rid of the smell. The bath tub had a crack in the bottom of it. Bathroom light switch cover was cracked and dirty. Bottom of bathroom door was deteriorating. Also, when going to the check out counter the first interaction with the female staff didn't even give me a simple salutation. I had to ask first and then politely suggest she should try it. The second interaction with a different female staff was just as bad. Stood at the counter for a bit until she noticed me via the cameras and then from the back office proceeded to ask me what I needed. UNBELIEVABLY RUDE. Get your damn lazy A$$ up out of your office chair and come properly address your paying customers concerns. This was undoubtedly some of the worst customer service I have ever encountered. Needless to say I can't imagine ever staying at a Motel 6 establishment again. I also can't recommend it
Self
2/10
Poor
05 Sep 2023
Kathryn
Rooms stunk like urine and waist water. fire alarm went off and no one woke up the ppl to let them know to be aware of a possible fire. Unsafe...
Leisure Family
8/10
Excellent
22 Jul 2023
Joshua
Quite
Leisure Self
8/10
Excellent
18 Jul 2023
James
It was q good stay
4/10
Poor
14 Jul 2023
Charles
Dirty place. Smells.
Business Family
8/10
Excellent
07 Jul 2023
Donnie
Dc
Leisure Self
10/10
Exceptional
05 Jul 2023
Martha Patricia
Very nice place.
Leisure Partner
8/10
Excellent
25 Jun 2023
Jesus
Cheap prices are unsuperb but hygienic is very poor.
Business_and_leisure Self
6/10
Pleasant
17 Jun 2023
Richard

Worth the Bargain Price

This Motel 6 was worth the bargain price. Courteous staff, quick check-in, adequate room, clean, little pool. I would stay again.
Self
10/10
Exceptional
05 Jun 2023
Shelly
Very clean, nice staff. The only problem is booking a deluxe room but there is no refrigerator or microwave. This has happened to me the last few stays.
Business Self
4/10
Poor
05 Jun 2023
Julius
The staff were friendly, professional & efficient. The room (229), however, needs remodeled & updated. There were only two working lights in the room, the bathroom & one next to the tv. The bathroom sink had a whole punctured in the porcelain sink. The bathroom floor had a whole punctured in the tile floor. The telephone was unplugged and filthy. The top of the wardrobe area had a roachtrap taped to the top of it. The window curtain was wrinkled, torn and had paint stains. The wall around the bed look to have been painted by a child. The linens on the bed were well worn with a whole in the bottom sheet. While this sounds like an exaggeration, it is actual & detailed. I only stayed in the room a total of about 7 hours to catch up on sleep while traveling. I believe Motel 6 as a whole can do better than this.
Business_and_leisure Self

Location & surroundings

Motel 6 Terrell Tx
101 Mira Place I 20 At Sr 34 Virginia Street Exit, Terrell, United States

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Motel 6 Terrell Tx

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