Bestway Inn

4/10

Poor

06 Apr 2026

david

I'm usually not picky about hotels, but this place is in very bad shape. Everything is old, has holes and stains, including the bedding and towels. The room was barely cleaned also. At least things in the room worked ok.

Self

10/10

Exceptional

21 Mar 2026

Teresa

The room was clean and staff was great

Family_with_children

2/10

Poor

01 Mar 2026

Mark

This place is rundown & in a very unsafe sketchy area. Do not recommend. After seeing it, I cancelled the stay & booked elsewhere.

Partner

8/10

Excellent

03 Feb 2026

Quinton

I was in room 107 and the heat didn’t work. Otherwise, it was a pleasant experience.

Leisure Self

2/10

Poor

06 Jan 2026

Donavan

Staff was ok but Christ it was nasty. Everything was straightened up but it was nasty. Sheets was dirty. The cover had burn holes stains. The walls was horrible looking like dried up snot or spit. I was terrified to sleep in the bed just thinking the worst. Also hotel.com made the experience worse not having my booking ready for when I showed. Horrible experience

Friends_and_family Family

6/10

Pleasant

25 Nov 2025

Donald

The room had a bare essentials, but they could’ve been better with cleaning the towels use bleach on those towels and also the bedsheets need bleach as well.

2/10

Poor

29 Oct 2025

Janaia

Room was very dirty the furniture was so unsettling from stains and it looked as if magnet were on it like they didn’t even try to clean it they have biiggggg bugs as I was getting my key from the office there was a big right in the window no power on the side they moved my room twice because the tv didn’t work just for they new room tv not to work all together the worst
This place has termites and mold I’m literally sick from sleeping in this room due to a dirty filter
I will be reporting them to the authorities

Leisure Self

2/10

Poor

26 Oct 2025

jason D

Called and spoke to the owner asking if they had a wheelchair accessible room available. arrived and was told only had second floor rooms. then was given a room with a non-working AC. it got up to 83 degrees before i opened the door. i was not able to fit my wheelchair in the restroom.

Leisure Partner

2/10

Poor

17 Oct 2025

Saint

This a ridiculous hotel

I ordered a double bed and there were no rooms available

Partner

2/10

Poor

05 Jul 2025

Verified traveler

N E V E R AGAIN!

The stay was awful the room was disgusting, it smelled bad and the blanket looked dirty and was full of cigarette holes.. I went to the front desk and asked if we could at least get clean bedding since he couldn’t switch our room, he told me he wasn’t a housekeeper didn’t have a housekeeper on-site and could not access the blankets

Friends_and_family Family

8/10

Excellent

01 Jul 2025

Veronica

Good

2/10

Poor

22 Jun 2025

Emma

You get what you paid for, lesson learned

Sheets and pillowcases were dirty,towels were questionable.very little toilet paper.AC took about 3 hours to cool room down from 80 degrees.

Partner

6/10

Pleasant

07 Jun 2025

Roderick

The staff was very friendly and great at their job. Maid service was available and friendly. The bed was amazing and the room came with towels fridge and microwave. Overall the complex is a little rundown though. It's also right next to a steel plant and train tracks so it gets noisy. I didn't have a problem with that though. One of the nights I had a guy knocking on my door in the middle of the night. If you just need some sleep for a few nights and a shower at a very affordable price this is a place for you.

Business_and_leisure Self

2/10

Poor

04 Jun 2025

Erika

Room was in horrible condition. Comforter had cigarrette burns which means that the non-smoking rule was not enforced. All furniture was in terrible condition. Bathroom was scary looking! Definitely not worth the priced paid for the room.

Leisure Self

2/10

Poor

29 May 2025

Harold

The fridge didn't work. No mirror in the bathroom. Most outlets didn't work. Walls were splotchy with different colors. Was only provided 2 tiny pillows for the both of us and the front desk was unable to provide anymore stating that the housekeeper had the keys to the supplies. Television didn't work as 90% of channels were too staticky to watch.

Business Partner

2/10

Poor

04 May 2025

Verified traveler

Don’t book

The room was roach infested and holes in the wall don’t recommend.

Business

2/10

Poor

26 Apr 2025

Phanikiran

Once we entered room we just checked out that horrible is the room. Towels are not cleaned. They have given non smoking room but we get lot of smell and also itching when we sit on the couch and chair is not in good condition. Bed sheet has a hole due to cigarette and not at all family friendly

Leisure Family

2/10

Poor

23 Apr 2025

Martha

The beds were not made . Holes in the pillows and the Mattress very dirty . Would not recommend at all

Leisure Family

10/10

Exceptional

13 Apr 2025

Quincy

Clean enuff

It's just a place to sleep. I wasn't looking for anything fancy. There were MO roaches or other bugs in the room!

Self

10/10

Exceptional

04 Apr 2025

James

Stayed night no issues

Stayed nite no issues at all

Self

2/10

Poor

27 Feb 2025

Alyssa

No good roaches ceiling leaking in the bathroom had a hole with mold room was not very clean did not enjoy at all

Self

6/10

Pleasant

10 Jan 2025

Emma

I didn't like the fact I had to wait
2 hrs from check in to have a room, I sat in my car till ready. Then the room was still dirty stained up blankets and stuff all over floor. Also I was getting dressed for work and the man from office walks in my room and with master key

4/10

Poor

16 Dec 2024

Torrian

Tjis was a horrible experience. This is a hotel for truck drivers or people that kibe in the local neighborhoods. I wouldn't reccomend .

Business_and_leisure Self

2/10

Poor

07 Dec 2024

Daphne

dirty, people lives there, and the train near by will be very loud, shaky, and frequent

Leisure Self

6/10

Pleasant

20 Nov 2024

Daphne

Nothing to say

2/10

Poor

14 Nov 2024

Marcia

Bestway Inn Really WORST WAY OUT!

The property was DIRTY and failed to honor my reservation...I reserved Two Q-Beds and they registered me in a King and when I got into the room, objected to the King the front desk clerk tried to act as if they didn't see my reservation was for 2-Q's. The manager finally admitted they had no two bed rooms, they were under maintenance due to water damage issues...I had to find another hotel! A Horrible Experience Due To Bestway Inn FALSE ADVERTISEMENT and Hotels.com & Expedia Grifting Desperate Customers!

Friends_and_family Family

10/10

Exceptional

11 Oct 2024

DeShira

Best Way Inn Holmes Rd

The bed is comfortable and they are very flexible , i highly recommend

Partner

8/10

Excellent

09 Oct 2024

xinjie

Staff service good, the room and bathroom towels are generally clean except chair stained bathroom door hinge broken should be replaced or fixed easily.

Leisure Family

2/10

Poor

06 Oct 2024

Jeffrey

Health Hazard. DSHS investigating.

The hotel was too disgusting to stay at. There was actual debris on the bed and within the sheets. Used bandaids with purulent drainage stuck to the wall. Some sort of condiment smear on the bedside table. Flies/bug guts smashed onto the walls. Staircase leading to room structurally impaired. Interior doors not secured to door frame.

Partner

10/10

Exceptional

22 Aug 2024

Margsrita

Held up good for a hurricane to come during my stay

Self

10/10

Exceptional

25 Jul 2024

Howard

Nice place near I495

Leisure Family

10/10

Exceptional

07 Jul 2024

Julie

Staff is very attentantive and nice, rooms were clean!

Leisure Family_with_children

2/10

Poor

05 Jul 2024

Gustavo

Not enough towels, tissue paper , etc

2/10

Poor

25 Jun 2024

YHAN

Need refund did not stay

2/10

Poor

25 Jun 2024

Camilo Andres

Horrible

4/10

Poor

20 Jun 2024

Isaac

Not safe there nd people was watch my car

Business Partner

6/10

Pleasant

12 Jun 2024

Aracely

Its was ok

10/10

Exceptional

29 May 2024

Shana

I enjoyed my stay

Business_and_leisure Partner

10/10

Exceptional

27 May 2024

Shana

I enjoyed my stay..

Business_and_leisure Partner

2/10

Poor

02 May 2024

Kelson

Bad, wouldn’t recommend.

Partner

2/10

Poor

26 Apr 2024

Daniel

Floors dirty, no smoke alarm, people yelling outside on lot all night, sirens 24x7, train beyond loud all day, bath towels are older than me, no one picks up the phone at front desk, housekeeper doesn’t speak english, didnt respond to emails sent, tv didn’t work originally, hard bed, entire property is run down and in desperate need of renovation.

Business Self

2/10

Poor

20 Apr 2024

Yiquan

The worsest hotel i stayed so far.

Business Self

2/10

Poor

19 Apr 2024

Michelle

Filthy

The rooms were extremely dirty. The first room they gave me was smoking and smelled very strong of it. They gave me another non smoking room and it was also extremely dirty. The linens were dirty and there was a filthy chair with stains and a dirty hand towel on it. I felt like I couldn’t sit anywhere because it was so gross. I was there with my 13 year old and I felt very dirty and unsafe. When trying to call the office to notify them, the phone didn’t work. I used my cell and then they weren’t answering. I went to the office and showed them the picture of the dirty chair and said I wanted my money back and couldn’t stay there. I was told my front desk women they would approve a refund through hotels.com. After hotels.com calling them multiple times they wouldn’t approve a refund. I wish I had taken more pictures but I just wanted to get out of there as quickly as possible. I didn’t think I was getting a nice hotel based on reviews and pictures but it at least looked nice enough online to stay in. Don’t let that deceive you. If you do stay there, I suggest carrying to protect yourself.

Friends_and_family Family

2/10

Poor

14 Apr 2024

Joseph

Sketchy motel with train noises. Dirty sheets, shower was not working correctly. Homeless people standing outside the parking lot asking for change

Business_and_leisure Self

2/10

Poor

13 Apr 2024

Maksym

Place needs renovation!!!! The rooms are disaster, burnt curtains, whole from smoking everywhere, all fans are noisy, blankets should be thrown away, etc. And it was Expedia's RECOMMENDATION!!!! Ban it from expedia until fixed. Cloak. No way for the international travellers

2/10

Poor

12 Apr 2024

Karina

I couldn’t even get into the room, key never worked

Family_with_children

8/10

Excellent

11 Mar 2024

Néstor Israel

All good

6/10

Pleasant

11 Mar 2024

Erica

The bed and pillows needs to be softer it was too hard. The bleach smell when we walked into the room was so strong that we had to open the door to air out .

Leisure Partner

10/10

Exceptional

15 May 2023

LaTasha

Worth it

Since new management has taken over , my stay there was quite pleasant. It was very clean , quiet & with great customer service. My check in was quick & smooth. The new renovations they made are great. I would suggest this Hotel to others for a comfortable night stay as well.

Self

8/10

Excellent

12 May 2023

Verified traveler

Dirty rundown and full of crackheads

The front desk management was nice. However it took over an hour to get into my room. Housekeeping was late and we had to wait in the rain for her to clean rooms. We normally don't book rooms in this condition but sense I accidentally accepted the reservation, we had no choice but to come on schedule. The room was crackhead ready. No good decent person would stylay here because it's filthy and disgusting. The dirt is all over walls, windows and floor and even corners. I didn't wanna touch the floor at all. Definitely not recommended.

Partner