El Zaguán Colonial by GuruHotel

10/10

Exceptional

18 Jun 2026

Carmen

Big room, pretty swimming pool, delicious food at the restaurant and friendly reminder!

Family_with_children

8/10

Excellent

29 May 2026

Scott

junior suite beautiful upgraded room with jacuzzi. A/c took awhile to cool the room down. Would definitely stay again!!!

Partner

8/10

Excellent

24 May 2026

Avinash

Clean room and place to stay with parking available. Location is not in the centre of town so if you don't have a car it's probably not ideal. Can be a bit noisy at times, but generally was fine.

Partner

10/10

Exceptional

02 Apr 2026

Nathaniel

Onsite parking, friendly staff greeted us and showed us our rooms, the facilities are clean and modern

8/10

Excellent

09 Mar 2026

Isabelle

rooms upstairs are new very nice and comfortable. Week end buffet breakfast is very good. Excellent service we will be back.

10/10

Exceptional

21 Feb 2026

Carol

Absolutely fantastic!

Partner

6/10

Pleasant

18 Feb 2026

Isaac

A great place and location. Some anecdotal hiccups hurt my experience here, but I’d give it a second chance.

The staff was kind enough to allow us early check-in at 1PM. We arrived at 1PM but didn’t get into our room until 1:45PM. Afterward, we don’t have water until nearly 3PM (they said they were changing water pipes). If we knew this, we would’ve just checked in at the normal 3PM time. Kinda bummed we lost two hours just waiting for a shower, but not necessarily their fault— just bad timing.

I booked this room for the jacuzzi. It worked, but it wasn’t great. The water fluctuated between lukewarm and sort of hot. Only three jets worked.

Nice location. If you stay, you must visit the torta place on the corner and order the Huracán Rameriz.

8/10

Excellent

30 Dec 2025

Isabelle

Internet is good. Breakfast buffet should be offered a discount if we stay at the hotel. Good service nice staff. We had the suite 15 with jacuzzi. new section...but noisy next to the road. Bed is tough hotel should choose memory foam mattress for best comfort.we will return

Partner

2/10

Poor

03 Apr 2025

Verified traveler

Needs to be renovated

Nothing positive about this hotel. Everything was bad. From the front desk, to the condition of the room, to the old worn out towels. This place leaves much to be desired and a complete renovation. Zero stars!!!!!

Friends_and_family Family

8/10

Excellent

02 Nov 2024

Abril

Limpio, cómodo y bien ubicado.
Personal amable y servicial.

Business_and_leisure Self

8/10

Excellent

11 Sep 2024

Rachelle

Housekeeping was amazing.

Leisure Partner

10/10

Exceptional

14 Jul 2024

Justin Wade

My only complaint would be the hard beds and loud music behind the hotel.

Leisure Family

10/10

Exceptional

09 Jul 2024

Sandy

Todo perfecto, solo necesitan mas atención al cliente , de buena manera lo digo. Gracias por todo

10/10

Exceptional

31 May 2024

Luis

5 minutes from downtown Valladolid

Nice, quiet very clean hotel. Free on-site parking. Just a 5 minute car drive to downtown Valladolid.

Partner

10/10

Exceptional

29 May 2024

Wonsup

is was great time.

Leisure Family

10/10

Exceptional

08 May 2024

Jerome

Place was do nice i extended my stay

Nice hotel! Friendly, kind, and welcoming female receptionist. Everybody made me feel welcomed and comfortable during my stay. Staff are constantly cleaning and the hotel is modern with great wifi.

Partner

10/10

Exceptional

06 May 2024

Jerome

Great comfortable hotel!

Nice modern clean hotel that is well kept by the staff. Rooms are spacious and comfortable. Grounds are clean and tranquil. Food is cooked fresh to order. Lady at front desk and restaurant workers are extremely friendly. I would visit this hotel again in tbe future.

Partner

10/10

Exceptional

24 Apr 2024

Kim

The amazing buffet breakfast was excellent, the pool was refreshing and loved walking around all the town!

Leisure Partner

10/10

Exceptional

02 Apr 2024

sandra

Enjoyed the jacuzzi. Spacious and tasteful. Recommend!!

Leisure Family

10/10

Exceptional

14 Mar 2024

Liz

Hotel room was nice and clean. Bed was pretty hard. It's walkable into town but it's not real close & there's not good sidewalks. We booked the room with the hot tub but didn't read the details well enough and were disappointed to find it was actually a spa tub.

Leisure Partner

10/10

Exceptional

14 Jan 2024

Mark

Short distance from main square but walkable. Restaurant on site serving off menu and buffet on weekends. Rooms are quiet with nice pool in courtyard. Would stay again if in the area. Can be busy in dining room on weekends for buffet as outside people come to dine.

Leisure Partner

6/10

Pleasant

09 Nov 2023

Steven

It was nice but night time kids playing so loud.breakfast was so good.

8/10

Excellent

27 Oct 2023

Jason

We booked the room with the hot tub which was great! The room was clean, modern, bed extremely comfortable. Restaurant onsite is good. There's no safe in the room so that's an opportunity the hotel could add for improvement. The only downside I recall is the room was next to a busy street but I had earplugs so those solved that issue and slept really well!

Leisure Partner

8/10

Excellent

30 Nov 2022

Erika

Friendly atmosphere

Jason was friendly and provided information about surrounding areas. Hotels is about 20 min walking distance. Breakfast was homemade and decent. The only inconvenience was the flooding of the shower. Drainage was not properly drained.

Friends_and_family Family

6/10

Pleasant

17 Nov 2022

Silvia

Furniture in the bedroom
was old.
The bed was comfortable. No shampoo or body lotion in the room.
Food was good.

Leisure Partner

10/10

Exceptional

18 Oct 2022

Ghazaleh

Excellent stay and wonderful service

Location: Valladolid in general is small city and totally walkable. Takes 15 minutrs to get to hotel from main square or it costs roughly 30-35 pesos with taxi from the main square to hotel.

Breakfast: very delicious and filling. Included eggs, pancake/waffle, fruits, bread, jam, coffee.

Service: exceedingly attentive, polite and kind. They went above and beyond in even helping us with other non-hotel items we needed during our stay. Thanks to the boy at front desk, the young girl covering for him at night and the restaurant staff for making our stay feel special.

Room: clean, private bathroom, includes TV, coffee/tea provided in the room, bed was very comfortable.

Overall: highly recommend and would most definitely come back!

Partner

2/10

Poor

28 Jun 2022

Siraaj

The rooms are much smaller than what they appear to be online. We asked for Larger room and they didn’t have one available which was ok. I was only laying in the bed for just a min and in that min, 5 ants crawled on me. Upon further inspecting of the room, we noticed a swarm of dead bugs all over the floor near the closet, and a few trail of ants in different areas of the room. We alerted the front desk and he apologized and tried to take action. He called the owners and the owners declined our request for a refund. He offered us a smaller room or two separate rooms which wasn’t going to work with our 6 and 10 year old child. We ended up leaving and staying elsewhere. We didn’t feel good about staying in any of the other rooms, Very disappointed and I would not recommend this hotel based on our first impression, our room and the way the owner handled this situation. They will probably have some crap excuse like that did with the other bad reviews. Don’t waste your time or money here. I hope the money you didn’t return to us was worth this bad review and others not visiting in the future

Leisure Family_with_children

8/10

Excellent

15 Apr 2022

Gabriela

one night

stayed for one night, convenient location walking distance to downtown

Partner

6/10

Pleasant

21 Feb 2022

Russell

Pictures are deceiving.

Our room was much smaller than pictured. Our \"view\" was of a propane tank behind a counter within the courtyard/restaurant area. The staff was friendly, but hard to find. We stayed one night, and I would not recommend any longer.

Friends_and_family Family

8/10

Excellent

18 Feb 2022

Sapna

The best thing about this hotel, is the staff. Manager Jasson Loeza and his staff are incredibly helpful and pleasant. Jasson gave good advice on local travel. I am a vegan, and food choices were limited, but the staff were happy to make breakfast and dinner that was not exactly on the menu. It is a safe place to stay, some walking required to get to the main city area. There is a pool but no one really uses it. The only negative was , mosquitoes can get into the bedroom when the doors are left open for cleaning. I had to use a good amount of insect repellent to help. If you are planning to spend most of the day outdoors then this hotel does the job. The breakfast buffet is a bonus! Was a good stay.

Leisure Partner

10/10

Exceptional

20 Jan 2022

Gary

Very good although we did not have hot water either day

Leisure Partner

10/10

Exceptional

02 Jan 2022

Mayela

Beautiful place very nice outside, excellent service

Leisure Family

6/10

Pleasant

20 Dec 2021

Sam

Overall nice enough for a short stay - location and room fine, pool area nice to sit around - but service very slow and breakfast disappointing (the ‘included’ breakfast is not the buffet).

Partner

10/10

Exceptional

16 Dec 2021

Dale

Very pleasant traditional hotel.

10/10

Exceptional

15 Dec 2021

Yuri

Great authentic hotel

Great small hotel on west side of town. Downtown is only 5 min taxi ride (40mxn or 2usd). Included breakfast is nothing to brag but for 4usd per person you can get a very decent buffet. Overall, very authentic place with a lot of character. Room was slightly older but it is clean with great service. Averall great exerience, highly recommended

Partner

2/10

Poor

07 Dec 2021

Victor

no water all night

Leisure Partner

10/10

Exceptional

30 Nov 2021

Diana

Clean and modern with great breakfast.

Great little hotel to relax in after a day in Chien Itza.

Pros: Clean, good amenities such as coffee maker, great breakfast, parking, nice comfy bed, modern room, good AC.

Cons: Location wise it is a bit far from the center of the town. We had a car so this was not an issue for us.

Partner

10/10

Exceptional

17 Oct 2021

Aldo

The service was perfect, very nice staff

Leisure Family

6/10

Pleasant

08 Oct 2021

Jane

Pagué cuarto más caro, con jacuzzi y NO funcionó.

Nos quedamos en la habitación 15 con jacuzzi y solo pudimos echarlo a andar una noche con ayuda del señor de mantenimiento (y sin agua caliente, solo fría ). Las otras dos noches nos dio pereza bajar y pedir al señor de mantenimiento que subiera de nuevo ya que el botón de encendido no funcionaba por si solo y no hay teléfono en las habitaciones (es necesario bajar para solicitar lo que sea que ocupes). El wifi de la habitación jamás funcionó, menos mal que nos llegaba la señal de la recepción. Al hacer el checkout a las 7am el último día de nuestra estadía TODO ESTABA CERRADO, incluida la recepción, y como tomábamos avión en Cancún tuvimos que dejar las llaves en cocina con un señor que no supimos ni quién era =( menos mal que saque lo de la caja fuerte un día antes ya que solo hay caja fuerte en recepción.

Partner

10/10

Exceptional

18 Sep 2021

Ingrid

Nice and kind staff, very nice rooms, delicious food.

Leisure Family

8/10

Excellent

26 Jul 2021

Dave Omer

Nice causal stay.. priced right

We enjoyed our stay.. the service is over the top great. The food and the location great. The parking lot fills up at night, forced to park on the street. The beds are super firm to almost hard! Breakfast daily works perfectly.

Friends_and_family Friends

10/10

Exceptional

30 Mar 2021

Verified traveler

A mi me lo recomendó mi hermano y la verdad ahora lo recomendaré yo también, el servicio es muy bueno y las habitaciones tanto como el hotel en general están muy bien cuidados y bonitos. La cómida es buena (no tienen tantas opciones de bebidas con alcoho). En resumen yo si volvería ! Me encanto!

Leisure Family

8/10

Excellent

03 Jan 2021

Verified traveler

Its a nice place, but if you don't want to drive and still want to go out for dinner, book somewhere else. Downtown is kind of walking distance, but I would not walk it at night. The bathroom is big and nice, but water pressure is lacking, as hot water.

Partner

8/10

Excellent

25 Dec 2020

Bachir

Sweet town and friendly hotel

Stayed in Valladolid in order to visit chichen itza. Valladolid is a super sweet little town for a one night stopover. The hotel was comfortable with friendly staff. We enjoyed the breakfast at the outdoor terrace.
We booked the room with the hot tub - unfortunately the water isn’t warm so we couldn’t enjoy that one.

Partner

10/10

Exceptional

25 Dec 2020

Mary

The place is great, service is excellent, clean but the bed was really uncomfortable

Partner

8/10

Excellent

25 Nov 2020

RosaF

This is a very cute hotel. The service was great. I stayed at Casa Zaguan, a two bedroom. The house was clean and comfortable.

Leisure Family_with_children

8/10

Excellent

30 Oct 2020

Christian

Okay place, good for the night

The town is very small so the stay options are limited. It was a good stay overall but the hotel was not impressive. Hot water took a long time to heat and water smell was weird. However, the place was clean and the staff extremely pleasant

Partner

6/10

Pleasant

12 Oct 2020

Verified traveler

The hotel is ok for the price. The staff was extremely friendly, it was clean, and the beds were pretty comfortable. However, it is a little too far away to walk places. You’d need some kind of vehicle. There was no warm water, and the WiFi strength was terrible. The food at the restaurant is pretty good with decent prices, but just be aware the kitchen closes at 3, so they don’t serve dinner.

Business_and_leisure Self

8/10

Excellent

10 Oct 2020

Anna

Coffeemaker in the room or coffee in a lobby would have been nice.
We came to shelter during a hurricane and all the shops and restaurants were closed...not having coffee was bad.
Very small rooms. Pool is more like a large tub, but a family with children enjoyed it.
Central location.
Hotel is adequate for a short stay.

Partner

2/10

Poor

26 Sep 2020

Arik

Travelers beware of front desk tour offers.

Travelers beware of the owner, he will try to to refer you to different tours and if you do not assist to those tours he will try to hold you liable and make you pay for them. Very bad experience, ugly rooms, not so friendly staff.

Partner

10/10

Exceptional

28 Jul 2020

Kimberly

I loved this property! Staff was very friendly, and I enjoyed the food their restaurant offered.

Friends_and_family Family

10/10

Exceptional

26 Jul 2020

Maya

Very clean...very friendly staff...food was good overall my stay was perfect

Friends_and_family Partner

10/10

Exceptional

08 Jul 2020

Violeta

Hermoso lobby, ideal para unas fotos. La calle en el día un poco ruidosa, pero en la noche sin tránsito, se puede dormír muy bien. La cama muy cómoda. Excelente que haya cafetera y refri en el cuarto.

Leisure Partner

10/10

Exceptional

24 Jun 2020

Gabe

The room was amazing. Ask for the room with the pool. The staff very helpful, accommodating, friendly and attentive. The food is very good and inexpensive; you can find excellent coffee shops walking distance.

Leisure Partner

8/10

Excellent

29 Jan 2020

Timothy

Close to Chichen Itza

Staying here got us to Chichen Itza in about 30 minutes. Also it was minutes away from different cenotes and the Ek Balam site.

The hotel is on the outskirts of town, but the adjoining restaurant had decent dinner and breakfast options.

The hotel was really quiet, somewhat smallish rooms, firm beds, decent ac, and off-street parking. One downside was its plunge pool which needed some servicing or better filtering.

Would easily recommend this hotel if you're looking to beating the Coast and tour ship crowds to nearby sites.

Partner

10/10

Exceptional

01 Dec 2019

Aylin

All in all a good hotel for a very good price

Friends_and_family Friends

10/10

Exceptional

11 Jul 2019

Verified traveler

Very friendly staff clean and cozy hotel, restaurant has delicious food

Leisure Family_with_children

8/10

Excellent

13 Jun 2019

Verified traveler

Great for drivers with earplugs

The rooms and pool area are pretty and the staff are SUPER nice.

However, I wouldn't stay here again for a couple of reasons. Though the hotel is on a main road into the city, it's a long, hot, dusty walk to get to anywhere of interest. Almost every hotel and restaurant is close to the main square or on the other side of it. OK if you are driving, and of course there are plenty of taxis, but with so many more convenient places, I would pick one of them another time.

The distance from town was particularly annoying as I found the hotel food ranged from just OK to pretty bad.

You should also be aware that from any of the rooms, you will hear loud music from the restaurant all evening (til after 10.30) and sometimes from when breakfast starts too. I got little sleep and ended up with a migraine, missing a whole day of excursions, after an evening of pounding EDM.

6/10

Pleasant

16 Apr 2019

ANDREW

Stylish, yet a little shabby hotel

Attractive, modern room - large comfortable bed, but not well maintained. Loose light switches, burned out bulbs and over-priced minibar. Pool could have been cleaner. In a residential area a ways from downtown. Not great value for money.

6/10

Pleasant

25 Dec 2018

Verified traveler

Good location, walking distance to centro, no free water in the room though

10/10

Exceptional

18 Dec 2018

Patricio

Super helpful staff. Can’t get any better for its price.

Friends_and_family Partner

10/10

Exceptional

14 Dec 2018

Blake

Good Experience Overall

Beautiful hotel.

Partner

8/10

Excellent

26 Aug 2018

Bev H.

Welcoming accommodations

This hotel of about a dozen rooms worked well for our one night stay. There was a pool in a nice setting outside our room. And we enjoyed two good meals in the welcoming restaurant on the premises. We had a heavy rain the night we stayed and there was a significant leak in our room which caused considerable water to run down one wall. The water was promptly dried up by the management and did not ruin our stay but the leak does prevent us from giving the place a 5-star rating. Nonetheless we enjoyed our stay and would stay there again when we are in the area.

8/10

Excellent

04 Aug 2018

Fernando

Good and clean! The hotel is underconstrction so not perfect

10/10

Exceptional

11 Jul 2018

Al

Nice hotel, small, yet, has everything that one could find for a long stay. Within walkable distance from downdown and places of interest. Comfy room.

10/10

Exceptional

05 Jul 2018

izza

Perfect!!

Very nice hotel close to all Yucatán has to offer.

10/10

Exceptional

04 Jul 2018

Reyna

Undoubtedly, we're going back!!!!

Words can't describe this hotel. Way better than any over-rated, over-priced hotel in the entire Yucatan Penninsula. Small, but yet, with every single thing you may need. We highly recommend this place.

10/10

Exceptional

15 Apr 2018

Americo

Nice and quiet place to stay

Everything was great. Some little issues but staff was very helpful on taken care of them!

6/10

Pleasant

14 Apr 2018

Verified traveler

The pictures look nicer than actual, the Wi Fi is very slow

6/10

Pleasant

18 Mar 2018

LovedValladolid

Pros and Cons

Everyone in the hotel staff was very nice, but the room we got needed maintenance and was not in condition to be rented out.

Our first night there, the AC unit mounted to the wall above the bed frame was leaking. Because we checked-in on a Sunday night, it couldn’t be fixed right away and we ended up having to move the bed completely to the opposite wall in order to sleep without the water splashing on our faces.

The second night, it rained and the ceiling started leaking a significant amount of water. We notified the staff and they quickly removed a puddle of water that had formed on the roof so the leaking stopped.

This is, overall, a motel-level hotel in need of maintenance. The staff does get kudos for being attentive but if you’re looking to rest here, you may not be able to. Compared to what we are usually charged for a motel in the States, this was very affordable but when comparing it to the prices of other good hotels in México, this is very overpriced.

We had breakfast there almost every day because their food is good and cheap, so that may be worth mentioning for those traveling on a budget.

8/10

Excellent

15 Feb 2018

Verified traveler

Very enjoyable and comfortable boutique hotel.

Nice outdoor dining.

6/10

Pleasant

04 Feb 2018

Celia

Average

Our stay was pleasant. Staff was nice, and the place was very clean.
But, after checking out other hotels while there, we found we could have spent the same, been closer to the center of town, and in a much nicer location.

10/10

Exceptional

09 Jan 2018

Verified traveler

Cozy hotel

Lovely little hotel slightly outside of city center. Each room has balcony-window and they are all in first floor with pool access. It was relaxing to sit by the pool. Room was clean. No hot water. A bit noicy at least on Friday night. I think there is a bar close by. Parking is convenient.

Partner

8/10

Excellent

20 Dec 2017

Andrey

Nice affordable hotel not far from the center

We had a good experience in El Zaguan. The staff was very helpful and they did their best to understand our rudimentary Spanish. The hotel is located close to San Bernardino and not far from the town center (15-20min walk). We felt safe in this area.
Our room was very clean and had everything we needed. We would recommend this place to anyone who is looking for an affordable yet pleasant place to stay in Valladolid. Also, their restaurant is pretty good. Everything we tried was delicious.

2/10

Poor

12 Dec 2017

Laure

Avoid this place

Terrible place. Not so far from downtown but you have to cross a neighbourhood that is not very safe to walk downtown. So you have to take your car. This is also very noisy day and night it is really hard to sleep.
When we arrive the bathroom was dirty with unknown yellow liquid on the toilet. We asked to get it cleaned, someone came to clean with no product just a rag. Fortunately we had baby wipes that we used to clean by ourselves.
On the last day we had no hot water to take a shower. They also didn't refill the shower gel, water bottle and tissue box that day. We must have been too extensive customers!!!
And finally the WiFi was disconnected every 5 minutes.
Nobody speaks English which makes it even more difficult to solve assisting issues.
If you can avoid this placer and try to find something closer to downtown.

10/10

Exceptional

12 Oct 2017

Mariama

Historic charm combined with friendly service

We totally enjoyed our overnight stay in Valladolid. The hotel ambience was lovely, and we especially appreciated the beauty of the colonial-style balconies off of the rooms overlooking the pool, with their exquisite hardwood French doors, and wrought iron railings. The room was clean, spacious, and filled with the expected accommodations as well as a few unexpected, such as the mini fridge, and beautifully wrapped hand soaps. The shower stall was a large and modernly stylish floor to ceiling tile design. A short walk down the street and across the road, we enjoyed a dinner of tacos and quesadillas that were homemade delicious and less than 10 pesos each. Short drive from Valladolid’s central plaza.

Partner

8/10

Excellent

27 Sep 2017

Jeffrey

Beds are quite hard. Plumbing also needs attention.

Family

10/10

Exceptional

30 Aug 2017

Verified traveler

Nice hotel with a nice

We enjoyed the room and sitting by the pool. It was a nice evening and very pleasant.

8/10

Excellent

02 Aug 2017

Verified traveler

Near cenotes

I liked the hotel and the staff very friendly. The restaurant was clean and we received good service.

2/10

Poor

27 Jun 2017

Roberto

BED BUGS.

Worst hotel ever, I made the reservation the night before getting my plan was to go visit the pyramids in UXMAL spend the night in Valladolin and the next morning go to Chichen itza, I got there I was told my room was already given to some one else because no one check reservations online so I was given a different room, both Beds were completely covered with bed bugs we walk out within minutes i couldn't expose my kids and baby to the poor cleanliness I told the receptionist to come and look with his own eyes and he refused to do so all he said that never happened before and he was going to talk to his supervisor to call me and refund my money it never hapened, to make story short $55.00 to the trashe and lost my opportunity to go and visit chichen i tza.

Family

8/10

Excellent

23 Jun 2017

scott

Lovely decorated hotel, with great food available.

We arrived during a heavy storm and were very comfortable in our room. The beds were comfortable and the restaurant serves great food! Easy to reach Chichen Itza early the next morning.

10/10

Exceptional

31 May 2017

laura

Nice quiet boutique hotel

We loved this hotel. Nice outdoor area to sit a relax, cute pool, everywhere was really clean.
The hotel itself is small with only a few rooms but that's why we liked it, it was perfect. The walk in to the main square took us around 15 minutes.

8/10

Excellent

22 Apr 2017

Luis

Fantastic Place

This place is pretty amazing. Small and cozy, but with all the amenities one needs. It's easy to find with a decent private parking lot. The building features a colonial architectural style which makes it very attractive. It's fairly close to several major attractions like cenotes (sink holes), Calzada de los Frailes (Royal Highway), San Bernardino de Siena Convent, and the city downtown, which is gorgeous.
Service is fantastic and staff really make everything possible so one can enjoy the place. It features a small swimming pool which is nice after a long, hot day. Great choice if you are in the area. Enjoy!

Family

10/10

Exceptional

13 Mar 2017

Verified traveler

Close to ferry and everything!

Nice character hotel near everything especially the ferry. No need to take a golf cart taxi to this one!

10/10

Exceptional

06 Mar 2017

Verified traveler

Nice, small, peaceful hotel

Enjoyed the stay, friendly staff, good restaurant

8/10

Excellent

03 Feb 2017

Roberto

Good place, quiet and relaxed atmosphere

Just make sure you wear insect repellent around Valladolid, liked the fact that it has free parking a/c worked great, very cute small cozy hotel

10/10

Exceptional

18 Jan 2017

Amy

One night stay and it was fabulous

Smaller rooms but great ambience. Staff were friendly it's in a gray part of town on the outer rim so your not in the midst of the hustle and bustle. Would definitely go back.

10/10

Exceptional

27 Nov 2016

Francisco

recommended

wonderful

Family

10/10

Exceptional

01 Sep 2016

maria

happy stay

friendly staff, clean rooms, great service, food in restaurant delicious and great service.

Family

6/10

Pleasant

11 Aug 2016

Barrie

Beech Lee's Bees tour of Mexico.

Just an overnight stop. Hotel was clean. Staff were friendly.

Family

8/10

Excellent

21 Mar 2016

Jessica

Cute hotel and friendly staff!

Hotel was cute and staff was great! I suggest taking ear plugs as doors are not very sound proof. Perfect for a quick stay!

Partner

8/10

Excellent

14 Feb 2016

Seneca and Jeff

A Nice Stopover Hotel

Hotel was clean, staff was pleasant. Pool was cold and could have been cleaner.
Restaurant was fair, waiter didn't know what to do.
This was a good stopover for one night on the way to other destinations.

8/10

Excellent

19 Jun 2026

Luis Fernando

La tina es de buen tamaño, aunque está al aire libre y en época de lluvia es difícil usarla.

Family

8/10

Excellent

05 May 2026

Manuel

Muy amplio el cuarto y cómodo. Quizás lo único a mejorar es que le cuesta salir el agua caliente. Pero disfrutamos mucho el jacuzzi

Partner

10/10

Exceptional

20 Apr 2026

Dora Ma

Excelente gracias

Partner

6/10

Pleasant

29 Mar 2026

Gabriela

Muy reducido el espacio de estacionamiento , los colchones son muy incómodos , el internet nunca funcionó, la regadera se inunda , la limpieza de las áreas comunes deja mucho que desear, la recepcionista Rosa muy atenta quizás lo único rescatable .

Partner

10/10

Exceptional

13 Feb 2026

MIROSLAVA

Súper

Leisure Partner

10/10

Exceptional

13 Feb 2026

julian eduardo

Excelente

8/10

Excellent

09 Feb 2026

Soveida

Limpieza

Leisure Partner

6/10

Pleasant

02 Feb 2026

Geraldine

El hotel muy bonito, pero ojalá le pusieran la misma atención a la calidad de colchones....pésimo la verdad. Buscábamos descansar pero pasamos muy mala noche, demasiado viejo y nada cómodo...

Friends_and_family Family