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Hotel Hacienda Sanchez
Merida - Yucatan · Mexico
Avenida Zací-hual, 3View location
8.6/10Excellent330 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.0/10 8.0
Condition8.2/10 8.2
Location4.0/10 4.0
Neighborhood8.2/10 8.2
Amenities8.4/10 8.4
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Hacienda Sanchez
Modo IA Todo Imágenes Shopping Vídeos Noticias Vídeos cortos Más Herramientas Español Inglés Hotel colonial situado a la entrada de la hermosa ciudad de valladolid yucatan, al ser una hacienda conserva su estilo y elegancia.
Cuenta con 45 comodas habitaciones, con todos los servicios, ademas de contar con un restaurante de comida yucateca, una hermosa piscina en el area del jardin, y cuanta con esta estacionamiento gratuito para la comodidad de nuestros clientes This colonial hotel is located at the entrance to the beautiful city of Valladolid, Yucatan.
As a hacienda, it retains its style and elegance. It features 45 comfortable rooms with all the amenities, a Yucatecan restaurant, a beautiful pool in the garden area, and free parking for the convenience of our guests.
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Located in Valladolid, Hotel Hacienda Sanchez is within a 5-minute drive of Cathedral of San Gervasio and Valladolid Municipal Palace. This hotel is 1.1 mi (1.8 km) from Museo de San Roque and 1.2 mi (1.9 km) from Cenote Zaci.
Make yourself at home in one of the 51 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have separate bathtubs and showers and complimentary toiletries. Conveniences include phones and complimentary bottled water, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately MXN 100.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Francisco Canton Rosado Park
1.8 km / 1.1 mi
Pancho Vila Tequileria
1.8 km / 1.1 mi
Calzada de los Frailes
1.9 km / 1.2 mi
Cathedral of San Gervasio
1.9 km / 1.2 mi
Valladolid Municipal Palace
2 km / 1.2 mi
Museo de San Roque
2 km / 1.2 mi
Casa de los Venados
2 km / 1.2 mi
Cenote Zaci
2 km / 1.3 mi
Convent de San Bernardino de Siena
2.6 km / 1.6 mi
Cenote Zahamal
5.9 km / 3.7 mi
Cenote Chichikan
6.5 km / 4 mi
Cenote Samula
7.6 km / 4.7 mi
Cenote Xkeken
7.6 km / 4.8 mi
Cenote Suytun
10 km / 6.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 45
- hotel
- MasterCard
- Visa
- Visa Electrón
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Garden
Show 9 more facilities & services
- Sun terrace
- Dining area
- Private pool
- Restaurant: 1
- Business centre
- Breakfast
- À la carte lunch
- À la carte dinner
- Breakfast and lunch
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin GARDEN VIEWDouble or Twin • GARDEN VIEW • 1 Bedroom • 12 m²DBT.GV
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Sanchez
Double or Twin GARDEN VIEW
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.GV
Room amenities
- Cable TV
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 12 m²DBT.ST-2
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Sanchez
Double or Twin STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST-2
Room amenities
- Wi-fi
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Hacienda Sanchez
100
reviews shown
Russell L
Did not avail ourselves of breakfast....
Air Conditioning was ok.
Air Conditioning was ok.
Jonathan
I wasn’t totally sure what to expect and I’m not sure how this hotel compares to others in the area, but my kids and I felt it was ok. Not great, not bad. Though, it was a bit rougher than we’re used to, even compared to budget hotels in the US. There wasn’t really hot water for showering. We didn’t use the pool, so I can’t comment on that. The onsite restaurant was ok, but a bit overpriced for what it was.
Eunice
The property is very nice, the restaurant serves good food, and the parking is excellent. However, in my room, the water pressure in the shower was very low, and it took a long time for the water to get hot; also, the towels were very old.
Linda
Staff was great
olman
Perfect hotel
Richard
Everybody was nice. The place was cool. I Do you recommend?
Peter
Comfortable, simple rooms. Staff was super helpful and attentive. Fun and funky property overall with fun decor all around, and they even have a cool vintage car collection too! Restaurant attached to the hotel was fantastic with great food and great prices and lovely wait staff as well. Perfect hotel for travellers and families alike. Would return any time and would recommend to all.
Frank
Room felt neglected
Flora
Cozy villa perfect for family. The place was gorgeous,selva like. Friendly staff that recommended cenotes and other attractions nearby. The food at the restaurant was unique and delicious. Recommend this place for a family trip.
Enosh
Spacious room. No water pressure in the shower
Holly
Cute place with beautiful grounds. Nice pool. The restaurant on the property was really good. Fairly safe area. I walked to the laundry mat and a shopping center without issue. No elevator. I had to walk up to third floor with so much luggage. Small to average size room with A/C, but old, 2-prong outlets. The walls and windows are thin. While I love nature and animals, the grackles were unbearably loud before 5am. I could barely sleep. Also, I heard my neighbors pretty well. Small bathroom and our showerhead was so old that it barely worked.
Jean Pierre
Honest and clean hotel. Good value.
The hotel itself is very clean and well maintained. D'ont go there for the pool. They have a nice pool but poorly maintained. The filtration system was at off.
Lucinda
Excelente
Elyor
nice ambience, trees.
Daniel
Nice place, wonderful staff
This is a nice property with small bungalows as well as hotel rooms. It's back to back with a shopping mall with a grocery store and coffee shop. The staff are also very honest. I left my wallet in the restaurant one evening and the next morning, as I walked out of my bungalow to see if it was there, the manager came running with it before I got 20 feet from the door.
evelyn
I have been visiting the Hacienda for years. This time I was saddened by the way the rooms looked, the towels are very old they smelled good but they need to be replaced. The beds are old and uncomfortable and so are the pillows, rooms need to be updated. I was sad to see how abandoned my favorite hacienda in Mexico is looking.
Hussain
Was very dark outside when I arrived. No lights. Had to use a flashlight to unload my car. Room was dirty so I had to switch but then that new room didn't have soap or a functioning ac remote but the host was kind and rectified it. The room was good but unfortunately they allow smoking in the public areas so it smelled outside. Ruined the whole vibe. Also, no hot water in the shower.
Carole
Nice villa in a beautiful garden.
Rented the villa 2 rooms. Was perfect for our stay. It rained, so it was humid.
Manuel
It's ideal for someone that loves peace and quiet.
Yuk Ching L
Very nice garden, friendly staff, museum of antique cars, shopping mall just round the corner. Ice cream and Chinese food in the mall are good. Laundry service just round the corner of the mall. Walking to the town is about 10-15 minutes. Taxi 40 pesos.
Alma
El lugar es muy agradable en general, el jardín es muy bonito, nos quedamos en una cabaña con 2 recamaras, espaciosas y comodascon buen aire acondicionado, pero el baño necesita actualizarse, nos hospedamos solo una noche
Ana Julia
Me gustó mucho la hacienda, se siente que estás en otra época, me encantó! Hubiera querido estar más días
Felipe
Todo en orden limpio y tranquilo, la atención muy amable, yo vocería a quedarme otra vez en este hotel
Elise
Very close to downtown but quiet enough to sleep well. Super cute property with beautiful gardens and art everywhere
Kris
Had a great one night stay. The staff were friendly and the location couldn’t be better. The food is also quite nice.
Teresa
Necesita actualizar los baños
melanie
We've been guest of hacienda Sanchez many times over the last 15 years. Who is nice to see the improvement of animals statues added to a garden made it feel more like a true hacienda. However the food on Sunday evening in the restaurant was not edible. The staff did kindly cancel the order. Also they have implemented strange charges you now pay 30 pesos for a small container of ice where you can get a 7 lb bag of ice for less than that a block away at a major grocery store. Also the room was not as clean as in the past it was one of the cabanas not the hotel rooms so I'm hoping as I alerted management these things will be addressed. I hope to return to the hotel in the future
HAMDAN
Excellent location with nice swimming pool and a garden. Recommend
Luis Carlos
Great place
Marcelo
Lugar bonito, estilo colonial, muito bem decorado.
Alejandra
Loved
Eude
While this property has a certain charm to it from the outside, don't let this fool you. This place has decayed in the last few years since our last stay. We had stayed here twice before and decided to come back. Big mistake! Some parts/areas look like they could use some painting.
To start off, there was no hot water. When I complained to the front staff they promised they would turn the \"boilers\" on. Apparently this either took way to long to heat the water or was never done, since all three of us traveling had to take cold showers.
Second, the shower ceiling was falling apart and filled with mildew. I stayed in room 212. The A/C unit also struggled to cool the room off, even at the lowest setting available.
Third, the bed sheets and towels were hard and coarse. The bed sheets were also so thin and worn out that you could see the mattress right through them. The room also had a musty smell of old.
On a positive note, they do have solar panels and the restaurant had Ok food (not great, just Ok). By 7 PM, they had none of the dishes featuring chicken. The portions were of a decent size and they were flavorful.
Overall, this was a very disappointing experience. There are other hotels next to the Cathedral/central square which are 10 times better and cost only about $10 more per night. Skip this place and for about $10 more, indulge in a much better place around the Cathedral.
To start off, there was no hot water. When I complained to the front staff they promised they would turn the \"boilers\" on. Apparently this either took way to long to heat the water or was never done, since all three of us traveling had to take cold showers.
Second, the shower ceiling was falling apart and filled with mildew. I stayed in room 212. The A/C unit also struggled to cool the room off, even at the lowest setting available.
Third, the bed sheets and towels were hard and coarse. The bed sheets were also so thin and worn out that you could see the mattress right through them. The room also had a musty smell of old.
On a positive note, they do have solar panels and the restaurant had Ok food (not great, just Ok). By 7 PM, they had none of the dishes featuring chicken. The portions were of a decent size and they were flavorful.
Overall, this was a very disappointing experience. There are other hotels next to the Cathedral/central square which are 10 times better and cost only about $10 more per night. Skip this place and for about $10 more, indulge in a much better place around the Cathedral.
Verified traveler
The grounds were very nice with a large garden area and swimming pool. Parking was very good for a typical Mexico hotel. We were able to park our large van with no problem. The restaurant had a very good breakfast and the service was good.
Geovanny
The hacienda concept is really cool, we enjoyed that.
Edgar
Nice and clean
Nice clean hotel
Avrohom
Excellent all around.
A grand hotel from the 50's
Azucena
Me and my family loved the place, old hacienda style.
The closeness to cenotes makes things easy and the car collection is a plus.
May need some upgrades, other than that...exelente@@
The closeness to cenotes makes things easy and the car collection is a plus.
May need some upgrades, other than that...exelente@@
Juan Enrique
Very good economic hotel in Valladolid
Very nice hotel for the price, large and clean pool. Rooms are fine.
Silvia
short but equally welcomed
Unfortunately was a short stay but they made us equally welcomed and gave us a good service. I’d stay there again. :)
Verified traveler
The entire place was very quaint, and home like. The rooms were nice, and it is right by the downtown of Valladolid, and a walk in the town was amazing...very clean and almost a bit taken back in time...also close to the Cenote Zaca....AMAZING!!
Verified traveler
It is a very good cost benefit hotel. Nice swimming pool and a nice room. Things in the hotel were a little old but we really enjoyed staying there. Bathroom needs a little maintenance and a better curtains in the windows to make the room darker would really improve this place. It is on the end of the city but we had a car.
Alexandra
One night stay
Hard to bit the price ; good stay for one night just to sleep over before moving to another locations. It is far from the center and not a walking area around; rooms were clean .
Verified traveler
It was amazing place and magical city !
Bradley
I will stay here again
Very attractive hotel grounds, wonderful rooms, we had a cabana. Cute little chapel, all not too far from the square. Please don't raise your rates because of my review. I I'll stay here again't if I get the chance
Verified traveler
Overall a clean and nice hotel.
Downside little far from downtown!
Downside little far from downtown!
Jennifer
This place is super clean but it's very basic for the price. We found the beds and pillows to be lumpy. The internet is really frustrating - barely works. That said, the staff was friendly. The location is just outside of city center and there are outside spaces to relax.
Ricardo
It was a great stay at this location. Wi fi was limited.
Verified traveler
good place to stay
A Hacienda feel brings back lots of memories and bing peacefully.
Sherrie
Nice hotel- peaceful and quiet.
Nice grounds. Wasn't time to sample restaurant or large clean pool. Enjoyed the vintage cars that are on display. Town square a short taxi ride. Staff was great!
Verified traveler
A very nice place
The grounds were very well kept and pleasant. It was very relaxing. The staff was pleasant and helpful. The rooms were totally fine. Just like a hotel room. The location was very convenient, both for finding it off of the highway and also for a short trip to down town. The restaurant was a very bad choice for breakfast. Very very slow with small portions.
Nikki
Nice hotel in the Yucatan
The staff was very friendly and helpful. I did leave my clothes on the floor and the next morning when I picked them up hundreds of large ants were under them. That is part of being in a tropical region, so it didn't bother me. I did check the room for bugs before I went to sleep and there were not any, so they probably came in through the door or a window sill.
Adan
Nice and comfy hotel
Weekend gateway with my wife. Will book in this hotel again.
Verified traveler
Decent for a night in Valladolid.
A sort of touristy hacienda experience. Seems like the main/largest hotel in town. Not bad. A five minute taxi ride to the bus station. Not sure walking would be a great idea (probably ok, but not sure about the neighborhood and also some stray dogs on the way). The hotel staff were nice and the room was fine. There were some bugs and mosquitos in the room but not many and they seemed to come in through open windows, although there was a small opening under the door. Good A/C. Not a luxury place, and about what we expected. We didn't have time to check our the restaurants or the old car museum, but we saw the old cars when our taxi driver took the long way out. I'd probably stay here again.
mallard
Nice place to stay
The hotel has great grounds and a nice pool for hot days..15 minute walk to town builds your appetite for great food in this charming town.
Tim
Comfortable budget room
The price was right, but you get what you pay for. Room was large enough but furnishings were basic. A/C worked fine, as did the shower. Only real complaint is that after arriving at 6 pm, we had to wait nearly an hour until the room was ready.
Nelson C
Low end hotel.
Little in the low end hotel. Beds have plastic covers which makes them really hot and difficult to sleep on them.
TV always has reception problems.
Clean un general, but not that confortable.
TV always has reception problems.
Clean un general, but not that confortable.
Karen
Lovely Sprawling Hotel on the Edge of Valladolid
Overall this was a great little gem. The price was great, the beds not so much. We never did find a good bed in Mexico and these weren't the worst so don't let that turn you off. These ones had springs but were springs you could feel. Also, the wifi did not work in our room. We were about 3 doors away from reception and the wifi seemed to work right up to our door and then fade away. Other than that the grounds were charming and the restaurant had a lovely open air feel. We appreciated the aircon in our room. It is a bit out of the center which was great for us since we had a car but should be taken into consideration.
Verified traveler
Clean and comfortable
we only stay for one night but it was clean and comfortable.
Mirlene guadalupe
Excelente ubicación
Syed
Bon hôtel, bien placé. J'y ai passé un bon séjour
Charlotte
Personnel tres agréable, logement propre avec clim et frigo, environnement très sympa, restaurant aux plats tres sympa (pensez a y prendre des sandwichs si vous avez un trajet à faire ensuite, ils sont délicieux !)
Claudia
Cómodo
Y muy lindo
Y muy lindo
Liliana
Excelente servicio
LIZBETH
La propiedad tiene instalaciones muy bonitas. El restaurante tienes varios platillos disponibles y a precio considerado. Respecto al personal, le falta ese sentido de atención. Al llegar las personas de recepción fueron indiferentes y en el restaurante las personas no ofrecían el menú y uno tenía que levantarse a buscar y preguntar por el servicio, solo se quedaban observando.No suelo prestarle mucha atención al trato, pero en esta ocasión es destacable porque si es necesario que al trabajar en hotelería mínimo se tenga un poco más de atención a esto. Me tocó una habitación en la cual la televisión tenía fallo en la mitad de la pantalla, pero no me impidió disfrutar ver los canales disponibles. Si hay señal de WIFI y estacionamiento amplio.
Miguel
Muy bonita zona, el hotel ideal para eventos.
Dr. Frank
ES UN BUEN LUGAR PARA PASAR UNA NOCHE .. SI BUSCAS ESTAR EN CONTACTO CON LA NATURALEZA ESTA BIEN . ESTACIONAMIENTO BUENO
Jesus
Sí muy buen estado de
Habitación
Habitación
Gauthier
Très chouette hotel, chambre confortable, cadre magnifique, piscine très agréable
NATHALIE
Nous avons passé un excellent séjour. Le restaurant sur place est un plus. Dommage qu'il faille attendre si longtemps. Mais on est en vacances et c'est l'heure mexicaine. Donc, no problème.
Mariana
Se nota que el hotel tiene años operando, pero está limpio y bonito. Hay agua caliente y televisión, no logré hacer funcionar el Internet. Necesitan cambiar sus regaderas porque se moja todo
Josue Alexandro
Muy excelente todo
ANGELES
Es una hacienda muy linda con una piscina enorme y excelente comida
JORGE WILK
El hotel está bonito! En la mera entrada de Valladolid, tiene mucho espacio, alberca y restaurante. El precio del restaurante está bien. Las camas son cómodas, la televisión es muy pequeña así que no es como para quedarse a ver tele. Los baños necesitan una limpieza profunda, ósea están limpios pero ya se ven percudidos por el tiempo.
El Chedraui está a una cuadra. No está mal.
Precio calidad bien
El Chedraui está a una cuadra. No está mal.
Precio calidad bien
ANA PAULA
La habitación es muy confortable solo un pequeño detalle en la regadera del baño sale muy poca agua
Bertha
Había agua caliente, el aire acondicionado enfriaba bien, había estacionamiento gratuito.
Para un fin de semana está bien. También tienen alberca.
Recomiendo tener auto para ir al centro .
Para un fin de semana está bien. También tienen alberca.
Recomiendo tener auto para ir al centro .
ROBERTO
Habitación con lo necesario bastante económico y en muy buena ubicación, el personal atento
Carina
Super
Emmanuel
Todo bien en general, solo las regaderas no tenian nada de presión
Isaac
Agradable lugar muy atentos. Te dan desayuno. Incluido. Nos gusto mucho.
Nallely
Ok
Eduardo
lugar tranquilo y agradable
Rosa Elvira
La tranquilodad, espacios verdes, jardines muy lindos y si personal muy amable.
Zazil S
La villa para 5 personas está cómoda, sin embargo, en Facebook me comentaron que la habitación tenía 2 baños, pero solo contábamos con 1, el jacuzzi no funcionaba, uno de los aires no enfriaba bien, la señal de las teles no es buena (no son smartv).
Cómo puntos a mejorar:
* Una escalera más segura para la alberca
* Cambiar las tvs a smartv
* Mejorar el servicio de los meseros jóvenes, estar más atentos a las mesas y mejor actitud de servicio
En este último, tuvimos una situación en los últimos días de nuestra estancia, el chico no tenía conocimiento de con que producto contaba y con cual no, nos estuvo cambiando la comanda 3 veces pese a que según anotó nuestro pedido, las cervezas que pedimos a la habitación 6 de 12 nos las entregaron abiertas, los platos considero pueden tener un estimado para recogerlos en la habitación o bien, tener el pendiente y comunicarse después con el huésped para confirmar.
Conocimos a una señora muy amable, no recuerdo su nombre, pero apreciamos mucho de su servicio, lástima no pudimos despedirnos de ella.
Agradecemos las atenciones de las chicas de recepción y limpieza.
Esperamos poder visitarles nuevamente en las siguientes vacaciones:)
Cómo puntos a mejorar:
* Una escalera más segura para la alberca
* Cambiar las tvs a smartv
* Mejorar el servicio de los meseros jóvenes, estar más atentos a las mesas y mejor actitud de servicio
En este último, tuvimos una situación en los últimos días de nuestra estancia, el chico no tenía conocimiento de con que producto contaba y con cual no, nos estuvo cambiando la comanda 3 veces pese a que según anotó nuestro pedido, las cervezas que pedimos a la habitación 6 de 12 nos las entregaron abiertas, los platos considero pueden tener un estimado para recogerlos en la habitación o bien, tener el pendiente y comunicarse después con el huésped para confirmar.
Conocimos a una señora muy amable, no recuerdo su nombre, pero apreciamos mucho de su servicio, lástima no pudimos despedirnos de ella.
Agradecemos las atenciones de las chicas de recepción y limpieza.
Esperamos poder visitarles nuevamente en las siguientes vacaciones:)
Dana
Personal spricht kein Englisch und ist nicht daran interessant, den Gästen freundlich gegenüber zu treten.
NICOLAS
Endroit très agréable, vaste et dépaysant. Le personnel est tres gentil. Dommage que la piscine ne soit pas entretenu correctement, mis cela n'empêche pas de se baigner. Le pommeau de douche avait des jets complètement aléatoire!
Hotel que nous recommodons pour son rapport qualité prix
Hotel que nous recommodons pour son rapport qualité prix
Rafael
Buena ubicación, mucha tranquilidad y trato amable. Problemas con el aire acondicionado que prometen dar atención.
Carlos
Excelente el trato del personal y lo que ofrece como parte de la estancia como su iglesia y el contacto con la naturaleza
Carlos Ricardo
Un lugar muy colonial, si van de paso y tienen vehículo es una buena opción. A la vuelta hay una plaza pero las amenidades podrían mejorar.
alejandro
Excellente muy amables todos
Enrique
Propiedad bastante grande con una temática muy curiosa, la habitación era espaciosa.
Check in bueno, no recuerdo nombre de las personas que nos atendieron pero muy amables.
Check in bueno, no recuerdo nombre de las personas que nos atendieron pero muy amables.
Alejandra
Nos recibieron pésimo, pues nos dieron una habitación con una televisión cuadrada que no servía,
Hasta que les dijimos nos cambiaron a una al lado con televisión que funcionaba
Hasta que les dijimos nos cambiaron a una al lado con televisión que funcionaba
Anne-Laure
Jolie hacienda avec piscine
Très joli jardin, un peu proche de la route.
Jolie piscine.
Chambres propres et climatisées
Dommage pour le bruit causé par d'autres clients la nuit le weekend.
Jolie piscine.
Chambres propres et climatisées
Dommage pour le bruit causé par d'autres clients la nuit le weekend.
Luis Enrique Castro
Todo bien solo no servía el boiler ni la tina de baño
Yasmin
Estuvo bien ,nos atendieron super bien las señoritas de recepción fueron muy amables a nuestra llegada en la primera habitación no habia agua caliente se notificó y de inmediato procediedon a cambiarnos de habitación, en la segunda habitación la señal de cable no era buena ,realmente no fue importante pues solo llegabamos a dormir ,saliendo de la haciénda esta una pequeña plaza donde hay un mercado ,heladeria,y comida china entre otras tiendas ,la ubicación de la hacienda es excelente si traes vehículo o si te gusta caminar mucho pues esta un poco retirado del centro, el transporte publico va y ven pasa a lado de la hacienda
Vincent
Hôtel vieillissant et service non digne d’un quatre étoiles… notre chambre (villa supérieure) n’a pas été nettoyée le second jour… Service de petit déjeuner en supplément au restaurant avec une relative longue attente pour le service.
Wifi quasiment inexistant dans les villas (bungalows annexés).
Wifi quasiment inexistant dans les villas (bungalows annexés).
Edwin
Excelente servicio, excelente ubicación. Ampliamente recomendable. Sin dudarlo regresariamos nuevamente.
Jesica argelia
Bueno bonito barato
Es un hotel muy básico pero limpio. Personal amable. Áreas comunes espaciosas y muy agradables. Está a la entrada de la ciudad x lo que necesitas auto o taxi para las principales atracciones pero aún así las distancias son cortas. Cuenta con estacionamiento. Mejoraría las almohadas. Hotel con bastante variedad, buenos precios y Cuenta con cervezas artesanales
Gilberto Urbina
Por el precio las habitaciones muy austeras, la tv de entrada tardo 10 minutis para agarrar el volumen esto sin contar q son de las de los 90s el control de la tv muchas fallas tenia q levantarme a cambiar a los botones, el baño con humedad, los colchones muy incomodos muchas bolas de verdad deberian de invertirle un poco para el descansar del huesped y mas al catalogarse como un hotel 4 estrellas, su restaurant todo lo contrario, comida muy rica
Luis enrique
Las instalaciones no son las más modernas, pero se entiende el concepto del hotel, tipo casona con bonitos jardines, la atención del personal de recepción muy bien.
Gonzalo
Es una instalación clásica, un poco añeja, se esmeran en atención y limpieza, buena relación precio servicio, es cómodo.
Location & surroundings
Hotel Hacienda Sanchez
Avenida Zací-hual, 3, Valladolid, Mexico
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Hotel Hacienda Sanchez
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