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Hotel Los Frailes
Merida - Yucatan · Mexico
Calle 60 #227, Esq 45 Col Bacalar , MexicoView location
9.2/10Excellent505 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.2/10 9.2
Amenities8.8/10 8.8
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Los Frailes
This simple hotel can be found in Valladolid.
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Located in Valladolid, Hotel Los Frailes, Valladolid, Yucatán is in the entertainment district, within a 15-minute walk of Convent de San Bernardino de Siena and Calzada de los Frailes. This hotel is 0.9 mi (1.5 km) from Pancho Vila Tequileria and 1.1 mi (1.7 km) from Cathedral of San Gervasio.
Make yourself at home in one of the 19 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a first aid kit
-
Minimal age
18
-
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Convent de San Bernardino de Siena
0.8 km / 0.5 mi
Calzada de los Frailes
0.8 km / 0.5 mi
Pancho Vila Tequileria
1.5 km / 0.9 mi
Francisco Canton Rosado Park
1.7 km / 1.1 mi
Museo de San Roque
2 km / 1.2 mi
Cathedral of San Gervasio
2 km / 1.3 mi
Casa de los Venados
2.1 km / 1.3 mi
Valladolid Municipal Palace
2.2 km / 1.4 mi
Cenote Zaci
2.7 km / 1.7 mi
Cenote Zahamal
3.4 km / 2.1 mi
Cenote Samula
5.1 km / 3.2 mi
Cenote Xkeken
5.1 km / 3.2 mi
Cenote Chichikan
9.2 km / 5.7 mi
Cenote Suytun
10.1 km / 6.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
JUNIOR SUITE POOL VIEW KING BEDJUNIOR SUITE • POOL VIEW KING BEDJSU.KG-VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
JUNIOR SUITE POOL VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM WITH VIEWSSUITE • PREMIUM WITH VIEWSSUI.PI-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
SUITE PREMIUM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PI-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE POOL VIEW KING BEDSUITE • POOL VIEW KING BEDSUI.KG-VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
SUITE POOL VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE SUPERIORRoom • DELUXE SUPERIORROO.DX-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
Room DELUXE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
DOUBLE POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE PREMIUMSINGLE • PREMIUMSGL.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
SINGLE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: SGL.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE POOL VIEWQUADRUPLE • POOL VIEWQUA.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
QUADRUPLE POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUMSUITE • PREMIUMSUI.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Los Frailes
SUITE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Los Frailes
100
reviews shown
Gustavo
No me gustó el servicio de desayuno incluido, era muy pobre.
El servicio del restaurante tampoco me convenció ya que las porciones eran muy pequeñas. También ordené una hamburguesa de pollo la cual fue preparada solo con trozos de pollo y muy insuficiente. No recomiendo comer en el establecimiento
El servicio del restaurante tampoco me convenció ya que las porciones eran muy pequeñas. También ordené una hamburguesa de pollo la cual fue preparada solo con trozos de pollo y muy insuficiente. No recomiendo comer en el establecimiento
Suzanne
Room was clean but AC had not been turned on and it was very hot. No one told us that room card had to be inserted for the AC to turn on so we had to go to the front desk to find out. Pool was lively while room cooled down. Dinner options were very limited
Amy
Jazuki pool is not working sometimes.
Merin
Parking safe and easy. Good breakfast. Really good staff.
Lourdes
Did not like the location it’s not a great area. Rooms are ok the shower in both of our rooms flooded so bad that the water was coming outside the bathroom. I talked to the people in reception about it and they looked very surprised that I was complaining about that. They after to put a towel at the shower door so the water wouldn’t come out but I told them that’s not going to stop the flood so they sent a maintenance guy to check it out and he said that there’s nothing he can do because the reason why that was happening it was because the shower floor did not have enough inclination to the drain and he knew that. He just went to check it out so it looked like they were trying to fix the problem when they clearly knew it was not fixable. The receptionist after us to change rooms after she talked to management but I asked her if the other rooms did not have this problem with the shower and she said they all do so I told her what is the point in moving. Stuff is not welcoming, attentive or knowledgeable. I do not recommend this place to anyone.
Roberta
Yes
Mari-Anne
No hot water in the afternoon. Poor wifi.
Mari
Nice room.
Sara
The room and property is clean and quiet. The pool and lights make it pretty. I didn’t swim but the pool looked nice. It is located about a 1/2 mile from the tourist area of town, so not a lot of noise but also not particularly nice for walking. The coffee was pretty good but the breakfast was not so much. Parking was easy and felt safe.
The bed is very hard and very uncomfortable. (For reference, I checked the bed at a very nice and pricey hotel near the cathedral, and it was equally hard, so I just accepted that.)
The bed is very hard and very uncomfortable. (For reference, I checked the bed at a very nice and pricey hotel near the cathedral, and it was equally hard, so I just accepted that.)
Ricardo
Hot water takes 20-30 minutes to be available, wasting a valuable resource. This applies to rooms #7 and # 8. I cannot speak for other rooms as the issue was on #7 and staff moved us to #8 but issue continued.
Expedia shows “full breakfast” but the hotel only provides very limited options. This was enough for us for for some guests it may not be.
Expedia shows “full breakfast” but the hotel only provides very limited options. This was enough for us for for some guests it may not be.
Dazael
Clean rooms and curtious experience.
Amir
Friendly staff
David
Habitaciones amplias.
Estacionamiento seguro.
Estacionamiento seguro.
Carlos
Clean and good breakfast
Virginia
Hotel was clean. I would go back
Graciela
Very nice room
Miguel
Excelente atención y excelentes habitaciones 100% recomendado familiar o parejas
Tereza
Nice and relaxing stay
Everything was great, room was clean, very nice pool. I woul appreciate more choice at the breakfast.
Rodolfo
Nice hotel. The lady at front desk (arrival on a Wednesday afternoon, after 3:00 pm) was not nice, very grumpy, is obvious she hates her job.
We reported that the water comes out of the shower and floods the whole bathroom and out to the closet area. The guy at the front desk said \"show me\". Can't he go and check himself. Their solution was to leave a water squeegee to celaun up the water ourselves.
We reported that the water comes out of the shower and floods the whole bathroom and out to the closet area. The guy at the front desk said \"show me\". Can't he go and check himself. Their solution was to leave a water squeegee to celaun up the water ourselves.
Arnaldo Coello
Check in was not very welcoming from staff
Hotel bed are noisy and very stif
hotel was very clean
parking was very good
Breakfast was included in the price but once you
get to order you are very limited on what can you order
location is not the worst is ok
Hotel bed are noisy and very stif
hotel was very clean
parking was very good
Breakfast was included in the price but once you
get to order you are very limited on what can you order
location is not the worst is ok
Filimon
👍👍
Brian
Great hotel with a nice pool!
Jean Pierre
Very peacefull, pretty, authentic hotel.
Great staff and good food.
A little far away from downtown to walk to.
Great staff and good food.
A little far away from downtown to walk to.
Jose
The room was amazing, the food was wonderful, and the staff was excellent. I gladly recommend this hotel.
Juan
Service was awesome. Jose was very attentive and his customer service was superb. Besides the great meal, he gave us some suggestions to where to visit. Service at the bar was great and the place was spotless. Thank you.
Nora
Very nice and comfortable hotel. Delicious breakfast
Pallavi Devi
Super clean rooms and good people at reception.
Russell
Everything was great here with a really helpful staff.
Mostafa
The hotel was clean, but there were several issues. The closet space was quite small, and the bathroom had limited toiletries. The pool area had some trash, which was disappointing. Parking was good, and there was enough space. The included breakfast was very basic and not very appealing. We also had an issue with hot water, though it was fixed after we reported it. Overall, it was okay, but not special.
Charles
This property looks like new, very clean and well maintained. Large parking lot and has a nice pool, not many loungers, but most people aren’t there for tanning. It has a nice restaurant with breakfast and more. The employees are friendly and good at their jobs. It is located in more residential area and is about 4-1/2 blocks to the Convent area and those restaurants. Thus it is a longer walk to the Zocalo downtown, and the Frailes diagonal street with all the shops and restaurants. We loved our room with the high ceilings and quality furnishings. The whole hotel is a safe and wonderful environment!!
salim
Good option
Jonathan
Awesome
Great place to land. Nice big room, nice big beds. We had a car and kids, so it was convenient and easy. Thank you!
Yan
At most a 2 star hotel. Bath towels were like motel six quality
Tianbo
Neat and Clean. Friendly service
Héctor
Excelente servicio y atención, muy limpio todo. Habitaciones muy amplias y cómodas, el hotel es muy agradable de estilo colonial, con alberca tu estacionamiento, muy tranquilo y familiar, totalmente recomendable.
Sankarraman
Excellent!! Excellent!! Loved staying here Staffs were so good and very accommodative.Awesome
MARIA
The hotel is very well maintained, it has a beautiful front and backyard, and the staff is always willing to help.
Although we were told it was safe, I didn't like the location, it was about a 20-minute walk to the city centre and the surrounding area of the hotel wasn't very nice.
Although we were told it was safe, I didn't like the location, it was about a 20-minute walk to the city centre and the surrounding area of the hotel wasn't very nice.
Elva
Very clean and quiet and the staff was great. Although one day we didn’t have hot water
Thomas
Awesome
Steven
Charming hotel in quiet neighborhood but close enough to restaurants and Centro.
Pleasant helpful staff made for an enjoyable stay
Pleasant helpful staff made for an enjoyable stay
Luis Yetzael
Muy buen hotel, la recamara super amplia, las camas muy comodas, limpias, los baños y todo en buenas condiciones. La alberca grande y limpia. Muy cerca a paseo de los frailes el staff muy amable, el estacionamiento grande y dentro de la propiedad
Isai
The hotel was beautiful! The room was clean and comfortable. The sit down complimentary breakfast was wonderful! I loved the pool!
Robin
The surrounding vecindario needs a lot of love…
Krishnadatt
Overall excellent. One issue was the room fridge did not work, and despite promises, was not fixed. They kept stuff for us in the front office fridge which was inconvenient.
Shawn
Wish we could have stayed longer
Beautiful hotel with friendly helpful staff. We really enjoyed our stay here. The property is well-maintained and has a very personal feel to it.
Annemarie
Good standard accommodation and very friendly staff. Located a reasonable walking distance from the main area of town which was a disadvantage given how hot it was.
yesika
This was a nice hotel, I did experience an issue at my stay. The 1st room given to me was full of ants, I informed front desk and was immediately moved to another room. It does include free breakfast but very limited.
Peter
Beautiful clean property. Good parking. Hot water limited so shower early or after breakfast.
Michael
Nice hotel. On the outskirts so was less noisy then the close to town.
Anton
Don't stay here if you want to sleep
Awful place to stay. Their bar kept me awake till 4am with their loud music and drinkeness. Rude staff and not helpful
PABLO
The room was very nice and quiet! It’s really close to downtown and the area is a nice Mexican small town. The staff was really nice!!!
Laurelei
Hotel Los frailes was a very nice hotel for the area. We stayed after visiting Chitchen Itza about 45 mins away. The hotel was beautiful- authentic, local, yet colonial feel. It was very clean and spacious, good parking, nice cold AC in the room, great shower, people were helpful and friendly, the included breakfast was delicious! Highly recommend
Francisco
Excellent service, super clean and friendly employees,
sandra
This hotel was very nice. The room was very clean. The beds were nice king-size. I would stay again.
Rafael
It was perfect, only issue it is far from downtown, but if you have car, great choice go ahead
Evangelina
Great family hotel with a good size pool, large rooms and a restaurant.
Irodakhon
Overall our stay was good
When I reserved the hotel the total price was about $162 USD. During the check in they charged me $170 USD due to the change in currency.
We had an issue with breakfast. Even though we were there quite early by 7:45-8:00 they were already run out of the toast and jam. They didn’t have an orange juice, however it says orange juice in the menu. And the waiter took an order of orange juice.
The variety of breakfast foods was limited, small portions.
The pool was dirty with lots of leaves and insects.
Overall, the room was nice and clean, the bed was cozy.
We had an issue with breakfast. Even though we were there quite early by 7:45-8:00 they were already run out of the toast and jam. They didn’t have an orange juice, however it says orange juice in the menu. And the waiter took an order of orange juice.
The variety of breakfast foods was limited, small portions.
The pool was dirty with lots of leaves and insects.
Overall, the room was nice and clean, the bed was cozy.
derrick
This is a very nice hotel and it’s in terrific shape. A bit out of the way but hey, that makes a terrific place a little more affordable.
Heidi Z
Very clean rooms and spacious
Teresa
Nice and clean. The staff super helpful and friendly
Carol
Los Frailes Valledolid
I was welcomed by Ivan (spelling) who was fantastic! Very knowledgeable about the area and gave us some great recommendations! I was really impressed! All of the staff we encountered were very friendly. We will definitely recommend this place. Also it was perfectly located!
jiahong
Friendly staff, nice room and garden. But the noise wake me up several times, the dogs barking , people’s talking and walking at 3am.
Raquel
This place is BEAUTIFUL! My partner and I stayed here only for one night, but we wished to stay longer. The installations are clean, the staff is friendly and we had a tasty breakfast. The price is reasonable and you get a lot! My only con would be that restaurant is not available all day, however you can drive to downtown in 5-7 min and find great places to eat.
Jorge
Great property in valladolid
Lisa
Very clean and comfortable beds. Staff was friendly and helpful. Breakfast was delicious! Gracious
Alison
Lovely hotel. Nice pool, good breakfast.
Yvette
Beautiful hotel! Decor was gorgeous, my family and I booked the “Family Double Room (Industrial Contemporaneo)” and we were not disappointed. Super clean and spacious room, helpful staff, calm ambience, all at a great price.
We booked this room so we can visit Chichén Itzá in the morning, which is just a 45 minute drive. Breakfast was included as well as free parking and A/C.
Would definitely book again, no doubt about it!
We booked this room so we can visit Chichén Itzá in the morning, which is just a 45 minute drive. Breakfast was included as well as free parking and A/C.
Would definitely book again, no doubt about it!
Enrique
Hotel básico
Espacios amplios
Buen parking
Piscina adecuada
Desayuno con muchas moscas en el salón
Ducha se aposa el agua horrible
Difícil manejo TV
No hay ascensor
Espacios amplios
Buen parking
Piscina adecuada
Desayuno con muchas moscas en el salón
Ducha se aposa el agua horrible
Difícil manejo TV
No hay ascensor
MIGUEL
If you are in a business trip avoid this place, the WiFi signal is zero inside the rooms; I missed a important meeting due to the lack of WiFi signal. The rooms are pretty big but they are next to the street and you can hear some of the street noise and the construction workers working in the facilities. If you open the huge window you can get in or out your room directly to the street so don’t forget to lock your windows.
Elias
Even though it’s not in downtown area it is pretty close
Mariano
Nice, clean and great staff
Xavier
We had a perfect stay with our family. The staff is very kind and the room very comfortable.
Jose
I'll start with the good:
1. Staff is really friendly and helpful. I believe they do their best possible.
2. Our room was very nice, big and clean.
3. Great infrastructure.
Needs improvement:
1. Breakfast could be an hour experience. It takes forever to be served. Arrive early if you want fruit, otherwise the big family table will have it all. I mean, they know the numbers.
2. It seems front desk has only one hair dryer. We had to returned it 30 minutes later as other guests were waiting.
3. Hot shower is a random experience. To be sure ask front desk to turn the hotel heater on before you shower.
4. WiFi coverage could be improved. Signal comes and goes, is weak and won't reach restroom area in our room. Internet was out for one day when I left.
Bottom line: Hotel can be excellent if only a few crucial details are handled.
1. Staff is really friendly and helpful. I believe they do their best possible.
2. Our room was very nice, big and clean.
3. Great infrastructure.
Needs improvement:
1. Breakfast could be an hour experience. It takes forever to be served. Arrive early if you want fruit, otherwise the big family table will have it all. I mean, they know the numbers.
2. It seems front desk has only one hair dryer. We had to returned it 30 minutes later as other guests were waiting.
3. Hot shower is a random experience. To be sure ask front desk to turn the hotel heater on before you shower.
4. WiFi coverage could be improved. Signal comes and goes, is weak and won't reach restroom area in our room. Internet was out for one day when I left.
Bottom line: Hotel can be excellent if only a few crucial details are handled.
Edison
Location is excellent very close to the tourist attraction, staff is very accommodating. Room is very clean and adds up the free breakfast.
Gina
Nice hotel, spacious room in a quite area
Friendly staff
Friendly staff
Yevgeniy
Very nice new hotel. Breakfast was somewhat more modest than we expected. Still it was an excellent stay.
zulia
Super bien y muy amables
Julie
Lovely hotel with delightful staff, good breakfast, spacious rooms, and comfy beds. Location is a bit strange and not really bear anything
Nancy
Our family loved staying here! The hotel comfortable, very clean, quiet and safe. The staff were very friendly and took great care of our every need. We enjoyed spending time in the pool, breakfast was delicious and the great location made getting around very easy. Highly recommend this hotel!
Nicolas
Lindo hotel, cuartos espaciosos. Excelente check-in con recepcionista super cordial que nos dio muy buenas recomendaciones.
Adem
We spent 2 nights. Rooms are really big, modern and very clean. Staff is very helpful. Breakfast is average. We had lunch there which was really good. Location is 5 min from the city center by car. Overall I recommend this hotel.
Meily
The property is quite
Lynn
Nice place
Nice hotel with a lovely pool. Easy to walk into town. Had a decent restaurant in the hotel with mainly pasta options for dinner.
Staff really helpful.
Staff really helpful.
Jorge
This place was amazing. The staff was friendly and attentive. The room was nice and clean. Would stay again.
Erin
Fantastic service and great location. Parking free, easy, and food was great. Close to the center of town. Enrique, Jesus, and Nailea were the best and helped me to find a covid test locally so I could meet requirements and get back home. Thank you so much!!!
Patricia
Amazing stay; very clean and staff is super friendly; breakfast is great and staff overseeing it is truly awesome!
Derric
Only about 20 spacious rooms and plenty of parking. Great young staff that takes care of you and appreciate you being there. It hsd a pool but no hot tub. Outside bar and breakfast area, soft beds. I would highly recommend this hotel.
Juan Josue
The staff is one of the most helpful and kind that I've ever seen, the hotel is gorgeous, with big rooms and a colonial style that is lovely. It's definitely something that I would mention and recommend to friends ans colleagues.
Yoann
Spacieux et en bon état
L'hôtel est en bon état. Le personnel accueillant. Les chambres spatieuses mais minimalistes.
L'emplacement n'est pas idéal pour tout le monde, pas assez proche du centre pour être animé et profité des restos et sorties, et pas assez éloigné pour être au calme en dehors de la ville.
Il reste cependant un bon compromis pour visiter Chichen Itza a 30-45min en voiture.
L'emplacement n'est pas idéal pour tout le monde, pas assez proche du centre pour être animé et profité des restos et sorties, et pas assez éloigné pour être au calme en dehors de la ville.
Il reste cependant un bon compromis pour visiter Chichen Itza a 30-45min en voiture.
Paul
Great hotel
Very nice hotel. Friendly staff, beautiful rooms, good food, and good service to help you get a taxi service to visit the ruins.
Ony suggestion is to heat the pool.
Ony suggestion is to heat the pool.
Stan
Beautiful hotel with very attentive and kind employees. They went out of their way to make our stay incredible.
Mark
staff are very friendly and helpful, every one is super nice. room is big and high celling comfortable and clean. property is beautiful and pool is big. they also have breakfast and wait staff are very nice also.
Michael
An amazing stay
Everything was just top notch!
Cristina
Great value
We spent two nights in a huge room for 3, great AC, bathroom, new place, ok breakfast, great service, easy in/out and easy parking. Convenient to Chichen and Izamal and Valladolid but a car is a must have. Walking to downtown Valladolid is about 30 min.
Karla
It is a nice property, with parking, the room was very spacious, it would be good to add a hair dryer and iron.
Janelle
Awesome!
This place was amazing! Great parking and beautiful pool area. Room was lovely and comfortable bed! Very nice breakfast included! Would absolutely stay here again!!!
Elena
Amazing
Nice and clean
Verified traveler
Amazing
It was more than amazing stay and much more than expected! We loved it!
JORGE
Fantastic overall
The hotel is beautiful and the attention was excellent. The only not so good thing is that the room me booked was connected to another one and we could hear all the noice of that room during the night and morning. Everything else is great. We would definitely come back here
Location & surroundings
Hotel Los Frailes
Calle 60 #227, Esq 45 Col Bacalar , Mexico, Merida, Mexico
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