Casa San Juan

10/10

Exceptional

27 Apr 2026

Maria

Everything was great for the price, they could update the shower heads.

Other than that we enjoyed our time here.

Partner

8/10

Excellent

20 Apr 2026

Karlie

Good parking, lovely staff at the bar/restaurant, cheap drinks. Buffet breakfast was underwhelming. Nice rooms with good amenities, wished they had a small fridge in the rooms.

Partner

10/10

Exceptional

31 Mar 2026

Eduardo

Yes the breakfast was fresh, personnel was kind.

Self

10/10

Exceptional

18 Feb 2026

Frank

Yes

8/10

Excellent

14 Feb 2026

CO

When we arrived, we found the hotel to be very authentic of Mexico, which we appreciate. The check-in staff was very friendly and spoke very good English to assist us. The rooms were nice. The beds were comfortable but hard, although we prefer that the only complaint regarding the room was the toilet did not flush well. The breakfast was included with the price and was very good with a wide selection of fruit, breads, eggs etc. breakfast is served from 7am-10am daily. Would stay again but with it we’re closer to the city center since we were walking.

Friends_and_family Family

6/10

Pleasant

10 Feb 2026

Wayes

Floors not fully clean. Toilet takes ages to refill tank. Shower water pressure was not great. Staff was super helpful and breakfast variety was great

Partner

10/10

Exceptional

15 Jan 2026

Deborah

The reviews that follow were very accurate… Would return. Deborah From Canada

Friends_and_family Family

8/10

Excellent

11 Jan 2026

shahin

Place was clean, great variety of breakfast, pool wasn’t usable and it was a bit far from the city centre.

6/10

Pleasant

06 Jan 2026

Juanita

Very basic room , the hotel was old and not well maintained.
The staff was very nice

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Michael

Todo fue excelente. Volveremos!

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Brian

The room felt disconnected from the main hotel. And no toilet seat!!

Leisure Family

8/10

Excellent

30 Dec 2025

Zuleyhm

Nice comfortable place

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Kimberly

It was a nice, clean, hospitable and lovely place to stay with a nice restaurant. It wasn't as walkable to some of the places around town that I'd hoped, but we still managed, and it was easy enough to grab a cab from anywhere!

10/10

Exceptional

16 Nov 2025

Derek Roger

Courteous and accommodating staff. Very clean and quiet rooms. Well located.

Leisure Friends

10/10

Exceptional

10 Nov 2025

Genevieve

Staff very helpful, rooms clean. Nice to have hammocks to hang out in. Safe parking and a short walk to town. Would be nice to have more places to hang up towels and damp swim gear in room.

Leisure

10/10

Exceptional

07 Sep 2025

Elsa

Good breakfast , clean rooms, excellent service

Leisure Family

8/10

Excellent

30 Jul 2025

Arianny

El Sr José muy amable y servicial! Casa San Juan es un negocio familiar cienporxiento Mexicano que está creciendo con el apoyo de turismo extranjero y local.

Leisure Family_with_children

6/10

Pleasant

11 Jul 2025

Thomas

A decent hotel at a decent price...

A short walk away from the main tourist area this hotel was well priced and adequately comfortable. Breakfast was okay but lacked vegetarian options (except fruit and scrambled eggs that were in front of a chicken dish that dripped into them!). Hotel owner was very friendly. A decent hotel at a fair price. Rooms were very clean although pool was not.

Friends_and_family Family

10/10

Exceptional

03 Jul 2025

Fabiana

Great place to stay. It is quite a walk to the center but that did not bother us since we enjoying experiencing the city views. We felt safe, staff were very welcoming. Totally recommend it.

10/10

Exceptional

16 Jun 2025

Sahl

Nice owner.

Leisure

8/10

Excellent

15 Jun 2025

Jonathan

It was a really good trip and our stay made sure to make us enjoy our trip also.

Friends_and_family Family

6/10

Pleasant

01 Jun 2025

Christopher

Nice, ru

6/10

Pleasant

30 May 2025

Elizabeth

It is an average hotel away from the downtown area and very noisy.

Leisure Friends

10/10

Exceptional

22 Mar 2025

Alejandro

Exceptionally well!

10/10

Exceptional

22 Mar 2025

Alejandro Torres

The property itself is located near homes or other unusual properties,but it is very safe. It is maintained well, clean. Restaurant was great, there's pizza and other non mexican traditional foods, very clean.

Leisure Partner

10/10

Exceptional

05 Mar 2025

Dawn

Best little hotel & restaurant in Valladolid!

Casa San Juan is not a Marriot or a Hilton, but that’s the best part! The owners & staff are amazing and the place has so much charm! Johnny at the restaurant will take excellent care of you! The food is delicious and the breakfast buffet was the best! Valladolid was our first stop in the Yucatán Casa San Juan was our first hotel. We spent a month in the Yucatán and we missed Casa San Juan after our 3 night stay there! We walked everywhere in Valladolid! That being said, there a plenty of taxis and a motorcoach is $1-2 US from the Tren Maya to town center. We took a taxi from bus station to Casa San Juan. After that we walked. Great little town!

Friends_and_family Family

8/10

Excellent

04 Mar 2025

Bruce

great value, not in a pretty part off town, but it was ok.
One way streets are vey confusing and finding a direct way back to the hotel was not easy

Leisure Friends

6/10

Pleasant

18 Feb 2025

Ben

The room was cleaned with a strong smelling cleaner and it took 24 hours for the smell to dissipate. We asked for no room service during our stay as a result.
Some daytime noise from adjoining industry. Obligatory dogs and roosters in the morning.
Bit of a walk to the center of town.
Overall the price was fair for what it was.

8/10

Excellent

26 Jan 2025

John

Nice place

This is a nice quiet out of the way spot. Not so good if you are on foot, but fine if you have a car. Small, cold pools (we went in January) but the restaurant/bar are good food and drinks at reasonable prices. a solid 7 on a scale of 10.

Friends_and_family Friends

10/10

Exceptional

17 Jan 2025

Dawn

Authentic family owned & we loved it!

The Casa San Juan was a great stay, especially for the price! We like to support locals when we travel & this family owned hotel & restaurant was just that! Very helpful with check-in, housekeeping & service at the restaurant! The room was spacious for 3 adults, the beds were a bit hard, but we slept well. The area was quiet, but we don’t mind waking up to the sound of chickens and turkeys. It is in a neighborhood, not in the city center. We took a 5 minute taxi ride from the bus station to the hotel.($40MX) Front desk was extremely helpful in booking us a private tour to 2 ruins & 2 cenotes! It was a perfect day!
The restaurant was so convenient and delicious, we didn’t need to eat anywhere else! Breakfast buffet was delicious! If we return to Valladolid we would not hesitate to stay here again! If you like authentic & local, this your place!

Friends_and_family Family

10/10

Exceptional

16 Jan 2025

FABIOLA

We stayed at Casa San Juan for 4 nights in December. We had a fantastic time. This little hotel is wonderful and their staff is very nice. The rooms were clean, everything in working condition, the beds and shower were great. The restaurant has great food. It has everything you can ask for. The breakfast buffet which was included with our stay was so convenient and the staff was always very friendly and helpful. They had a party on Christmas night and it was just a perfect night for our family. Valladolid is such a great town, very beautiful, with so much to see and do. We definitely enjoy staying here and would stay here again in the future. The only thing if I have to mention something that could improve is the wifi is not very reliable so if you are travelling with little kids it might be an issue for them, also getting in and out of the parking lot is hard! And the pool was too cold in December so we couldnt enjoy it. Walking downtown takes maybe 15 mins and at night it might not feel super safe but it is, Valladolid is a very safe town to walk at any hour. We loved it. Thank you Casa San Juan.

Leisure Family_with_children

8/10

Excellent

15 Jan 2025

Kaitlyn

Cute little hotel. Was great for our stay while we were passing through to Merida. Breakfast was good, and restaurant itself was reasonably priced. Great location to walk to the centre plaza of Valladolid.

Leisure Family_with_children

6/10

Pleasant

09 Jan 2025

Cole

If you are looking for a clean and safe place this is a great place. The staff were outstanding and took great care of us. Restaurant was excellent and so was the service. The shower was not good at all. The internet was terrible and the in room entertainment was poor to say the least.

10/10

Exceptional

27 Dec 2024

evelyn

The waiters were amazing!

Leisure Family

8/10

Excellent

27 Dec 2024

Shirley

This motel is run very well by the staff. The room I stayed in was on ground level and seems to be the original motel. The room is rustic to a point of needing maintenance. There isn’t much space to put clothing away on, no garbage can for the main room, no hair dryer which I thought I saw in a photo from the property. The sheets had stains that weren’t removed from washing . The staff is hard working and friendly. The restaurant food is mediocre the servers are attentive. Although this review may seem negative , overall I would stay again. You asked what I thought of it, positive and negative .

Leisure Partner

8/10

Excellent

12 Dec 2024

Bhabika

I really liked the room, its interior design.

However the hotel is quite further down from the main town.

Leisure Self

10/10

Exceptional

23 Nov 2024

Maria

Staff was great, rooms are clean.

10/10

Exceptional

26 Oct 2024

Victor

Customer service

Leisure Family

10/10

Exceptional

10 Sep 2024

Hector

Nice and cozy place to stay, the pizza at the hotel restaurant is really good.

10/10

Exceptional

26 Aug 2024

Tania

The place was amazing, the only comment I have is that sometimes it took long to find someone in the lobby/reception as they seemed to be busy somewhere else. Besides that one of the best places I ever stayed in.

Business_and_leisure Partner

10/10

Exceptional

23 Aug 2024

Rosalba

Lo único q no me agradó es la calidad de la luminosidad de las habitaciones, poca luz. Pero de ahí en más mi familia y yo quedamos muy conformes. GRACIAS.

Leisure Family

8/10

Excellent

21 Aug 2024

Verified traveler

Nice hotel with character. Very friendly staff, great service and all nicely clean.

Friends_and_family Family

10/10

Exceptional

30 Jul 2024

GABRIELA

Overall good

Leisure Family_with_children

10/10

Exceptional

24 Jul 2024

Jamil

Great spot for staying a night as we travel through. Blocks away from town center. Very good buffet breakfast. They do laundry by the pound.

Leisure Family

10/10

Exceptional

09 Jul 2024

Victoria

Staff worked hard but area was in a poorer community. But it was clesn

Leisure Partner

10/10

Exceptional

03 Jul 2024

Luis

Muy bien ubicado, muy buen precio. Cuartos muy comodos. El desayuno incluido esta muy rico.

Leisure Partner

2/10

Poor

05 Jun 2024

Brian

Restaurant was amazing! But the bathroom was leaking water , also the lights went off and on , ac wasn’t working , weather was 103. Reception didn’t want to do anything , I had to leave around 11pm because we couldn’t stand the heat. Wouldn’t recommend…

Leisure Family

6/10

Pleasant

07 May 2024

Carlos Alberto

OK para descansar

hotel pequeño, lo definiria como confortable pero nada lujoso, OK para una estadia corta donde no busques amenidades, solo descansar

Friends_and_family Family

8/10

Excellent

07 Mar 2024

Rogelio

This property is rustic, some dirt surfaces, about a mile to downtown, no elevator, food was great! Staff were always eager to assist us , family run.
We’ll definitely be back.

Leisure Family

8/10

Excellent

17 Feb 2024

Debbie

I didn’t like when they played loud music late into the night.

Leisure Partner

10/10

Exceptional

13 Feb 2024

Joaquin

Everyone was super nice and helpful. We were able to check in early without any problems. Helped us get taxis and book tours where we wanted to go. We'll be back!

Leisure Partner

8/10

Excellent

06 Jan 2024

Laurence

Nous avons passés une nuit sur notre route pour Chizen Izcha. Tres correct et en rapport avec le prix payé. C'est situé a 15 min a pied du centre dans une partie assez populaire.
La chambre est large et simple. La salle de bain propre mais tres basique.
Le petit déjeuner est style mexicain mais super bon et copieux. Par contre le cafe, pas terrible...
Le personnel est tres agréable ainsi que le design rustique dans le vert .
Bonne etape si vous voulez pas dépenser trop pour une nuit .

Leisure Family

8/10

Excellent

11 Dec 2023

Carlos

A good balance betwen Price and service. Not fancy
But I will use It again

Leisure Family

10/10

Exceptional

24 Oct 2023

Nancy

Beautiful, friendly place.

This place was beautiful and easy to find. The people there are super nice and my husband got to meet the owner and he was really nice as well. Place was nice, quiet and friendly. Definitely recommended. And it has a restaurant too. Good food.

Friends_and_family Family

10/10

Exceptional

12 Oct 2023

Miguel

Construction around facility was the only thing that affect pur stay. The rest was an overall great condirions.

6/10

Pleasant

20 Jul 2023

Catherine

Rude reception staff , dead slimey bird in the pool ,staff didnt notice! Wouldnt book a taxi for us unless it was for a tour, couldnt book Uber due to bad internet so had to walk into town or take your luck hailing a taxi. No one to help you take your luggage up 3 flights of narrow rickety stairs. The Restaurant staff were friendly and helpful is the only good thing I can say. There was also a white plaster dust substance falling from the ceiling in our room that coated everything.

Leisure

8/10

Excellent

18 Jul 2023

Robin

Nice

8/10

Excellent

20 Apr 2023

Annissa

Loved the property and room! Nice staff. Our bathroom had a horrible septic smell the 2nd day but when reported, staff got rid of most of the smell.

Leisure Partner

10/10

Exceptional

14 Mar 2023

Yankiel

What I liked from the property was the staff, the convenient restaurant in site, and the cleanliness of the place.

Leisure Self

8/10

Excellent

09 Mar 2023

John

This is a charming property. Rooms are rustic but modern and fully equipped. Patio and restaurant are charming and comforting. Parking area should be paved as puddles make for muddy shoes tracking dirt into rooms. Not far from central plaza.

Leisure Partner

10/10

Exceptional

02 Feb 2023

Robert

Sylvia and Janine and other dedicated staff members made our two night stay an enjoyable one. Breakfasts were superb with a variety of foods. Check in and out were handled smoothly and other guests respectful and friendly.

Leisure Partner

8/10

Excellent

22 Apr 2022

Juarez S

Like: breakfast and service were excellent.
Dislike: no hot water at all and clogged shower heads. Garage entrance too narrow

Leisure Friends

8/10

Excellent

21 Jun 2021

Verified traveler

I really liked the room, it has nice decoration and space. There’s no frontdesk so check in was at the restaurant and check out was through the lady cleaning the rooms. The breakfast was good (eggs, chilaquiles, fruit, juice) and you can upgrade it to buffet for a small fee. The staff was super friendly

Leisure Partner

10/10

Exceptional

09 Jun 2021

Verified traveler

Very nice place. The stuff are very kind and helping. Good value for money we paid.

Leisure Partner

10/10

Exceptional

26 May 2021

Armando

Great place

Restaurant staff was great, very good food and service, the free breakfast was also good.
Perfect if you like to be away from big crowds, it poured when we arrived and big puddles of water form on the small streets but nothing to be concerned about, were gone in a couple hours

Partner

10/10

Exceptional

14 May 2021

Verified traveler

Great service. Beautiful building and room.

Leisure Partner

8/10

Excellent

06 Oct 2019

Sanjuan

The it was hart to get to they block the street with rocks and string and

Leisure Partner

10/10

Exceptional

19 Jul 2026

Antonio

Excelente lugar muy acogedor un restaurante con varias opciones para comer con muy buen sabor y precios accesibles el personal muy atento amable y al pendiente.

Family_with_children

8/10

Excellent

17 Jul 2026

Sandra

Leuk authentiek hotel. Aardig personeel, zeker de dame van de receptie! Mooie ingerichte kamer. Schoon. Prima bed. Familiekamer met 1 groot bed en een standaard bed. Goede airco. Kamer werd netjes schoongemaakt dag erna en schone handdoeken.
Ontbijt vonden we niet heel bijzonder. Jammer dat er allerlei rommel op de accommodatie ligt (kapotte koelkast, reclamebord etc): met een beetje moeite zou het er nog leuker uit zien!

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Luis

La regadera pésima no salía casi agua ( hay que cambiarlas), sábanas sucias, el desayuno muy ponle, las piletas o albercas sucias y en mal estado

Family_with_children

10/10

Exceptional

27 Jun 2026

Tania

Muy bonito hotel nos encanto

Partner

8/10

Excellent

21 Jun 2026

CARLOS

Desayuno sin personal de apoyo, ya frio todo y el pan duro. Habia estación para huevos la gusto pero nadie lo atendía

Family_with_children

10/10

Exceptional

16 Jun 2026

Alexander

Muy bonito,

Family_with_children

8/10

Excellent

28 May 2026

Javier

Puede mejorar ya que realmente no hay nada que hacer más que dormir

Friends

10/10

Exceptional

19 May 2026

Jose luis

Muyyyy sabroso

Friends_and_family Family

10/10

Exceptional

07 May 2026

José Jorge

Habitaciones limpias y reconfortantes
Estacionamiento amplio y seguro
Personal amable
Desayuno muy rico

Family_with_children

8/10

Excellent

01 May 2026

Alan

En general todo muy bien lugar súper recomendado lo único es que en el lavabo el flujo de agua era escaso pero nada que afecte

Family_with_children

8/10

Excellent

29 Apr 2026

Paulina

Excelente estancia!

Family_with_children

10/10

Exceptional

12 Apr 2026

Obed

Un hotel muy bonito, la habiatacion estaba muy comoda y el desayuno muy rico

Family_with_children

6/10

Pleasant

08 Apr 2026

claudia

O cardápio do café da manhã era incompatível com nossos hábitos. Apenas duas qualidades de fruta, não havia pão.

Partner

8/10

Excellent

30 Mar 2026

Miguel

La habitación es cómoda, limpia, sin problemas.
El desayuno rico para ser incluido en el precio.

La alberca es un desastre, muy pequeña, los azulejos despegados, agua helada, no dan ganas de meterse, parece una pileta

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Jesús Mario

Excelente desayuno y estancia.

6/10

Pleasant

27 Mar 2026

LIZBETH

El lugar es cómodo y el restaurante tiene platillos buenos. El personal es amable. El desayuno gratuito es bastante completo. Sin embargo no tiene canales por cable aunque la información diga que si y si considero es necesario para distraerte al llegar a descansar o para pasar el día. La piscina estaba descuidada. No está a 10 minutos a pie, está mas lejos si es necesario tener carro porque está alejado del centro.

Family

8/10

Excellent

21 Mar 2026

JOCELYNE

Situation géographique un peu déroutante au début, hotel un peu à l'extérieur de la ville - dans une ferme parmi le chant des coqs, dés dindons...par contre l'hôtel est bien aménagé. On peut aller facilement en ville pour voir le marché, le cenote ! Très grand bravo au personnel, nous avons eu des difficultés de compréhension entre anglais et espagnol mais tout le monde a retravaillé les explications et tout était top. Nous avons passé 2 nuits différentes mais une magnifique expérience. Nous retournerons.

Family

10/10

Exceptional

20 Mar 2026

Sergio

Lo principal opinion de la cocina o bar es que guisan y preparan bastante rico.
Las habitaciones se ven recien renovadas con un aspecto maravilloso que lo quisiera en casa.
Muy recomendable.

Family_with_children

10/10

Exceptional

18 Mar 2026

Sandra Irai

La habitación linda. Y limpia. El desayuno está muy bien. Incluye café. Jugo. Quedé satisfecha con la estanciA

Family

8/10

Excellent

28 Feb 2026

maud

L hôtel est très bien placé

Friends_and_family Family

8/10

Excellent

24 Feb 2026

CECILIA OROZCO

El personal es amable y la habitación está limpia con buen wifi

Family

10/10

Exceptional

19 Feb 2026

fabrice

Chambre propre et personnel accueillant

Family

10/10

Exceptional

19 Feb 2026

kelly

De kamer was heel schoon en netjes. Wij boekten een kamer voor 4 personen, echter raad ik aan om 2 personen per kamer te nemen want voor 4 was het net iets te krap.

Friends

8/10

Excellent

01 Feb 2026

María

La habitación me gustó mucho, la comida en el restaurante muy buena y excelente precio, al igual que el desayuno buffet que viene incluida con la estancia

Leisure Family

10/10

Exceptional

19 Jan 2026

Jesus

Gran hotel para disfrutar, excelente servio y gran desayuno

Leisure Family

2/10

Poor

10 Jan 2026

César

Cuatro cucarachas, el agua de la regadera fría y los alimentos regulares, no creo que volvamos.

Leisure Family_with_children

8/10

Excellent

08 Jan 2026

LUIS HUMBERTO

Habitaciones sencillas

Friends_and_family Family

6/10

Pleasant

31 Dec 2025

felix

El personal es muy amable, pero no pude disfrutar mi estancia. Espero regresar en un futuro con mejor suerte.Tienen que mejorar el desayuno.

Leisure Family

10/10

Exceptional

23 Nov 2025

Janet

Habitación limpia, estacionamiento dentro de la propiedad y excelente desayuno

10/10

Exceptional

21 Nov 2025

MARILU

La habitación me encantó. Solo que no había sobrecama o colcha, solo la sábana que trae la cama y baje a recepción para que proporcionarán para mí. El restaurante muy limpio. Y le pedí salir a las 12:30 porque tenía una reunión por zoom, pero no quiso la recepcionista, que estaban llenos y que no podía.

Leisure Family

10/10

Exceptional

21 Nov 2025

María

Las habitaciones limpias y de acuerdo a las imágenes, también cuentan con un restaurante con buena comida y precios accesibles. Lanestancia nos incluyó el desayuno buffet.

Leisure Family

10/10

Exceptional

04 Nov 2025

DOROTHEE

Hôtesse très accueillante. Chambre fonctionnelle et agréable.
Le cadre est très beau.
On a passé 2 nuits en famille au top!
Proche du centre à la 10 min à pied
Petit dej très copieux.

Leisure Family

10/10

Exceptional

31 Aug 2025

Armin

Wir waren eine Nacht da und es war perfekt! Süße Anlage. Denkt man gar nicht wenn man noch auf der Straße ist. Man kann das Auto direkt im Hof vor der Tür parken. Das Frühstück war super!

Leisure