Extended Stay America Tampa Airport N West Shore B

United States , Tampa - FL
Tampa, 1805 N Westshore Blvd
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100 reviews shown

2/10

Poor

29 Mar 2026

Josue

Bed covers were stained. There were dead roaches in the bathrooms. No utensils/cooking supplies in the kitchen. AC units were on their last legs. NO BREAKFAST any of the 3 nights we stayed there. There were random guys walking around the halls drunk out of their mind & one tried to enter my room. Property has very little grass but staff was friendly & helpful.

Friends_and_family Family

2/10

Poor

27 Mar 2026

Kristi

I would not stay here ever! I was delayed on a flight, messaged the property that I would be delayed. Got to the hotel around 130 am and my room was given away. The front desk clerk Jenneh offered no help and wouldn’t even attempt to help me. Turned her back on me and went into the office. I was traveling solo as a women so had to find another hotel in the city at 2 am driving alone in public transport. Hotels. Com would not help me either and offered ZERO HELP OR EVEN A REFUND! So I was left with 2 hotels and 2 Uber rides after traveling all evening and into the night. If I could give them both a -10 I would!!!!

Self

2/10

Poor

27 Mar 2026

Orks

AC was junk

Partner

2/10

Poor

26 Mar 2026

Jale

the first room we were sent to was dirty. Sheets on the floor and trash on the table. There were no breakfast items including the coffee was empty (second morning) The kitchen was completely bare. Got a tub with dirty dishes from the front desk, only one fork.
fire extinguisher was missing on the second floor.

Partner

6/10

Pleasant

26 Mar 2026

Susan

First room not cleaned . Had to go get another room. Second room run down , shower and tub needed replaced falling apart ! Bed clean and ok ! Overall place needed some TLC .

Family

2/10

Poor

25 Mar 2026

Jennifer

Not friendly or clean. Needs updating

4/10

Poor

25 Mar 2026

Jess

Room was mediocre at best. Can tell it was minimally cleaned. The bathroom had hairs in the tub. The appliances barely worked, they were very loud.

Friends_and_family Family

4/10

Poor

24 Mar 2026

Loretta

Good for a one nighter. Overall kinda run down and right behind a strip joint soooo.

Friends_and_family Family

4/10

Poor

21 Mar 2026

Arlene

The bed sheets were dirty with someone else's hair and dirt. The air unit didn't cool at all there were two in the suite and only one of them worked. There were two desk chairs and they were disgusting and I had to put a towel down so my kids could sit on it. The pull out mattress had what looked like blood stains. Over all very dirty and the staff was like oh well. I also witnessed several other visitors complaining as well. 2/10 would NOT recommend. 👎

Friends_and_family Family

2/10

Poor

21 Mar 2026

Travis

The property was filthy. The toilet did not work and no one came to fix it, even though we called in and asked for assistance. There was also a very bad smell in the room when we walked in.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Michael

First- Only one staff member (male) was working on the front desk assisting and helping guests. It took 35 minutes to us to get assistance and check in around 4:17pm. He was very pleasant and professional no matter what the situation!
Second- The room was very clean just the fact the sofa bed was \"disgusting\" mattress was ripped the spring was in very very bad conditions stained all over this mattress this make me feel that this mattress is for more than 10 yrs. No custion or support in this mattress at all , my back the next day was source!

Amenities like; bath soap and shampoo was very poor and tiny not for 4 people's. People's was running and taking louder on the hallway and areas. Last , the hallway and areas smelled like weed (marijuana). Very uncomfortable situation specially for minors around. Value of one night was not justified due the price of $257.00 for just one night!

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Bradford C.

Great location near both airport and cruise port, clean room, staff very accommodative, not a big breakfast person so what they offered was fine for me, it was pastry, granola bar, hot, tea, or go chocolate which I preferred

Self

8/10

Excellent

21 Mar 2026

Alejandro

Good hotel near to Tampa Airport, near restaurant, plaza, good, expesive rates in springbreak , but is a good room, good bed

Business Self

2/10

Poor

21 Mar 2026

Yasmani

I booked the property 3 days in advance, got there before the 12:00pm and my room was sold to another person. I had 3 kids with me and I did not had a place to stay. The receptionist was as rude as a rude person can be. She said it was not her problem to call and request a refund. Said the hotel was sold out. One of my kids asked to use the bathroom, and she said it was close. The worst experience ever… don’t book this place.

Family_with_children

4/10

Poor

19 Mar 2026

David

Older property. Not well maintained. Not properly staffed.

Family_with_children

8/10

Excellent

18 Mar 2026

Ken

Everything was good but could have used some lounge chairs by the pool.

Friends

8/10

Excellent

17 Mar 2026

Steven

Room was clean. Staff was friendly and professional. Biggest disappointment was the facility advertised an included breakfast. All they offered was coffee and a muffin. The first batch of packaged muffins had mold on them. We ended up purchasing a breakfast elsewhere.

Partner

2/10

Poor

16 Mar 2026

Gilmary

Places looks like a crackhead hotel

4/10

Poor

12 Mar 2026

David

Property felt unsafe overall. Room needed maintenance. Shower head coming out of wall and very little water pressure. No hairdryer in room. Kitchen was very old and felt unclean.
Parking lot unkept and felt unsafe. We stayed there due to proximity to airport. Would not recommend and would not return!

Family

10/10

Exceptional

11 Mar 2026

Michael

I did not do laundry .

Self

2/10

Poor

10 Mar 2026

Morning

Dirty beds including pillow covers super stained, property from the outside looks maintained but the inside is not.
Super humid inside that it is smelly. Mattresses slide so easily off the frame.

Couch was overly ripped, when trying to open the sofa bed I could see how dirty it was so decided to not use it.

At 9 AM got woken up by housekeeping to ask if we were ready to leave..
checkout is at 11 AM.
Never booking here again.

Family_with_children

4/10

Poor

09 Mar 2026

Andy

Staff was friendly. But that’s about the only thing that went well. First of all the room I had was very outdated and not very clean. The exhaust fan in the shower room was falling out of the ceiling. The tub had a low spot in the middle of it where water collected and had created a stain. Then there were the bugs….thankfully I am ok with killing them but I had a total of 7 medium sized cockroaches in the room. Not to mention even more baby ones. I guess you do get what you pay for.

Self

2/10

Poor

04 Mar 2026

Sarai

Bedbugs. That’s all I have to say about the room. Obvious evidence of bedbugs existing in the room. When brought up to corporate, they forwarded me to the front desk assistant manager who gave me nasty attitude regarding my choice to go to corporate as if I was intentionally trying to undermine her or get her in trouble. She wouldn’t even switch my room or give me a refund and told me “if you’re unhappy with your service you can check out early”. Their “breakfast” is a few granola bars and muffins that you can get from Amazon Bulk AND they were basically gone within an hour and not refilled. Staff was kind and quick to tend to my needs and even the site manager eventually called to make things right with the room, switching my family to a different room. This room was much cleaner than the other and had no evidence of bed bugs, however, half the appliances didn’t work and even the phone had no cord to even plug into the wall. WOULD NOT RECOMMEND! This place makes Extended Stay America look bad. I’ve gone to many in my time and none of them were ever this bad. Which is weird considering they are minutes away from the airport. Do better.

Family_with_children

4/10

Poor

04 Mar 2026

Tammy

The room was very dated. Out of all outlets in the room, only one worked. The lining cover on mattress was not clean & bugs in shower. There were no plug ins for your cell phone cords either.

Self

6/10

Pleasant

02 Mar 2026

John

Registration desk staff was nice but usually had to wait as they had a sign saying they'd be back in a few.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Juan

Great people, excellent customer service and rooms in great shape.

2/10

Poor

27 Feb 2026

Jose

Felt like homeless shelter. Rooms are neglected. Will not stay again.

2/10

Poor

23 Feb 2026

chris

The tv did not work and the previous guest left something yellow in the tub that i guess the housekeepers didnt check. Payed double for the room when i could have signed up and got for half the price so instead of 90 plus tax i paid 180 plus tax for 1 night and a dirty room.

Friends

2/10

Poor

21 Feb 2026

Leandro

Lying breakfast, only water, coffee and some terrible industrialized muffins.

Don't believe in this kitchen because only the microwave works, it doesn't have a mug, cup, plate, fork, pot, it doesn't even have a glass for water.

8/10

Excellent

17 Feb 2026

Stuart

Very noisey hotel, and no breakfast supplied

10/10

Exceptional

17 Feb 2026

Deborah

Great people

Family_with_children

2/10

Poor

16 Feb 2026

Kreshnik

Not clean

2/10

Poor

15 Feb 2026

jose

The room was really, really dirty. Everywhere you look I usually don’t write a review, but this hotel was the worst I’ve ever been in.

Partner

2/10

Poor

11 Feb 2026

Juan

Bad odor in the whole building and room. Roaches in the room. Mold in the cabinets. Mold in the walls and paint sticking out. The bathroom faucet peeling off, same as the bathtub. Towel hanger corroded and falling from top two screws. Room sofa with dirt marks. Grab and go breakfast not available because someone left the key one of the days.

Business

2/10

Poor

02 Feb 2026

Matthew

There was no heat. The heaters were broken. They changed me rooms and that room was broke too
Terrible sewage smell throughout the whole hotel
Room was fairly dirty and no clean and very run down. Staff didn’t wana talk to me about these issues. The heat never was fixed
Room key didn’t work
Please call me 519 312 9909

Self

4/10

Poor

01 Feb 2026

Carrie

Needs to be updated. Halls and elevator did not smell very clean. Tub had a gallon of water in the to constant drip. I drained that 1st thing. Webisite pictures are betterbetter than in person.

6/10

Pleasant

26 Jan 2026

Sadie

Bathroom tub and shower curtain was dirty - tile need to be cleaned and new grout

Partner

10/10

Exceptional

24 Jan 2026

KerryAgnew

Yes

Partner

10/10

Exceptional

23 Jan 2026

Robert

Yes

Business

10/10

Exceptional

23 Jan 2026

Robert

The 3 other front desk employees that helped me were excellent! I felt important and listened to!! And extra thanks to the lady with the matching pink earrings, makeup and wardrobe! High standards! And it shows!

Business

2/10

Poor

23 Jan 2026

Stacey

Rooms were awful! Old and dirty.

4/10

Poor

22 Jan 2026

Letha

The noise was loud all hours of the day and night.

Business_and_leisure Family

10/10

Exceptional

21 Jan 2026

Emani

Room was very clean nice stuff would recommend

10/10

Exceptional

21 Jan 2026

Robert

Large rooms, friendly staff! Close to everything!

Business

10/10

Exceptional

18 Jan 2026

Antoinette

Yes, all the staff were wonderful, but Mr Qunicy stood out as very helpful

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Antoinette

Yes, Mr Qunicy was the best. He was very helpful and accommodating.

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Antoinette

Yes

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Antoinette

Yes

Friends_and_family Family

4/10

Poor

17 Jan 2026

philip

The floor in the room was covered with dirt

Leisure Partner

10/10

Exceptional

14 Jan 2026

Robert

Yes the room is clean. The staff are very nice.

Leisure Friends

4/10

Poor

09 Jan 2026

Quang

Room, toilet, bathroom

Partner

4/10

Poor

06 Jan 2026

Sandra

Need to work in cleaning and sofa couldn’t be used because it was terrible, dirty and not in good condition.

Leisure Family

4/10

Poor

05 Jan 2026

Emanuel

Starting with the receptionist, she wasn’t very customer friendly. I was traveling with family, including a baby, and we kindly asked to leave our luggage prior to check in and only 2 luggage were allowed. We reserved for 2 adults and 1 child and were given a room with a full size bed for 3 person. The elevator always smelled either cigarette or ganja smell. Honestly, to be my first time I didn’t quite get a great experience. Also, on the shower we found a cockroach.

Family_with_children

10/10

Exceptional

04 Jan 2026

Caroline

Great studio room

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Johnny

Check-in was smooth. No issues with the room. Comfortable bed and a hot shower.

Leisure Self

8/10

Excellent

02 Jan 2026

Jawanna

VERY NICE. NO ISSUES. ROOM WAS CLEAN AND THE FRONT DESK FOLKS WERE FRIENDLY AND PROFESSIONAL!

Business Self

2/10

Poor

01 Jan 2026

Alexander

It had roaches and broken outlets in some of the rooms

Family

2/10

Poor

24 Dec 2025

Deirdre

Bathroom not clean. Cleaned tub. There was hair in tub.(A lot) Hallway had a trash smell, dark and gloomy rug look dirty. Someone walked hard above floor for 2 hours early morning. Not a good place for stay.

Leisure Friends

4/10

Poor

23 Dec 2025

Ryan

Arrived at 2:45am for a prepaid room only to be told that we had to wait 30 to 35 minutes while the night time audit was being conducted. It was suggested that we go to our car and wait.. we ended up driving back to Sarasota. I know this was not refundable, but it should be. Ridiculous

4/10

Poor

20 Dec 2025

Letha

The staff at this Extended Stay were courteous and professional throughout our visit, and I appreciate their respectful attitude. Unfortunately, the overall experience was extremely disappointing.
The toiletries provided were very basic, and the “continental breakfast” advertised was misleading. What was offered amounted to coffee, hot cocoa, tea bags, pre-packaged muffins, and packets of oatmeal—no fruit, no cereal, no breads, and no pastries beyond the small packaged muffins. This does not meet the standard of a true continental breakfast.
Noise was a constant issue. The guests above us were loud and disruptive at all hours, and despite reporting it to the front desk multiple times, the disturbances continued throughout our stay.
The most unacceptable part of the visit was discovering urine and feces stains—and a strong odor—on the sleeper sofa mattress when we attempted to use it. This is completely unsanitary and inexcusable. We did not use the sleeper at all after seeing its condition.
Because of these issues—the misleading breakfast, unresolved noise problems, and the extremely unsanitary sleeper mattress—I will not be staying at this location again. Extended Stay will not receive my business in the future. I hope management takes these concerns serious.

Business Family

2/10

Poor

19 Dec 2025

Rob

No breakfast just coffee that had alot of grounds in it. Staff was great at out 1230am check in. Room was not that nice. Kinda dated and dirty.

Leisure Partner

6/10

Pleasant

15 Dec 2025

Ashley

Location was decent. Rooms were OK. Bed was horrible.

2/10

Poor

15 Dec 2025

Tranese

The check in was delayed due to a night audit. The room was dirty bed wasn’t made towels were dirty and crumbs on other bed. Switch me to different room was a little better but still bad.

Friends_and_family Friends

10/10

Exceptional

13 Dec 2025

Vickie

Room was clean, staff were very nice. If I were to go again, I would stay there again.

10/10

Exceptional

12 Dec 2025

Jose

Comfortable, Convenient, Great Breakfast!

Business_and_leisure Self

10/10

Exceptional

09 Dec 2025

Todd

Courteous staff.

Leisure Family

6/10

Pleasant

07 Dec 2025

amber

Cheap and easy to airport. Walls thin- I could hear everything, seemed a bit ran-down. Staff super nice an dhelpful

Business

2/10

Poor

03 Dec 2025

lissa

The parking was good and the breakfast was not. Who wants to eat premade muffins or a breakfast bar.? Not me. I have stayed at alot of hotels that has actual food.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Theresa

Thank u for a room changed room and being so kind and professional.

Leisure Family_with_children

4/10

Poor

01 Dec 2025

Jeremy

Hotel wasn’t the cleanest, stains on bed, roaches, has full kitchen but absolutely no dishes or utensils, or even cups, needles in the pool. Staff was nice for the most part at least speaking towards the gentleman that works night shift

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Joseph

Clean room, Excellent front desk staff, Amenities.

Business

10/10

Exceptional

26 Nov 2025

john

very good value! Nicole at the front desk was very helpful and friendly!

Business_and_leisure Self

4/10

Poor

25 Nov 2025

Lena

the room was disgusting with cockroaches. bedding was not washed, and bad smell everywhere

Friends_and_family Friends

8/10

Excellent

24 Nov 2025

Leslie

Nice clean room, courteous staff , the lighting was very dim though. The grab and go breakfast was okay except they didn't have any oatmeal like they said they would. Generally a very nice stay though.

6/10

Pleasant

23 Nov 2025

william

Lots of parking on site.

2/10

Poor

23 Nov 2025

Jayme

First room I checked into still had dirty towels laying in the bathroom and realized it was not cleaned yet. I was given another room that was dirty. Floor was filthy, couch had something sticky dried all over it, bathroom sink faucet was dirty. No hair drier. The hotel was quiet. That was the one thing I liked about the hotel.

Leisure Self

10/10

Exceptional

21 Nov 2025

Chandan S

2/10

Poor

16 Nov 2025

Tyler

Lack of support from staff and 3rd party booking

10/10

Exceptional

15 Nov 2025

Michael

Everythin was fine

2/10

Poor

10 Nov 2025

Jessica Natale

The room was clean, the staff was nice and I felt generally safe...... however:

My room had no hot water during my stay and i took two very cold showers.

Less important but the outlet near the bathroom sink was scorched and non-functional so I could not stand in front of the mirror to use my hair appliance.

Most hotels provide hair conditioner and hair dryers so I didn't bring my own and that was a problem.

The coffee terrible.

Business

2/10

Poor

08 Nov 2025

Frederick

Parking was not secure

Business_and_leisure Self

2/10

Poor

08 Nov 2025

Frederick

The room was not available and ended charging me more

2/10

Poor

07 Nov 2025

Derrick

The staff where rude and the room was unkept and flooded when I turned the shower on when I spoke to front desk they said it's nothing they will be able to do because they where all booked they had no more rooms

Business_and_leisure Family_with_children

2/10

Poor

03 Nov 2025

Ivette

The bed game me a rash.. It looks like the blankets were not washed.

Friends_and_family Family

8/10

Excellent

20 Oct 2025

Gary

Just ok

Be careful- internet costs extra; for short stsy it was ok.

Self

6/10

Pleasant

18 Oct 2025

david

Room was not terribly clean. Staff was super friendly and responsive. A good value if your expectations are reasonable.

Leisure Family

4/10

Poor

18 Oct 2025

Karen

Not a nice Hotel at all

2/10

Poor

17 Oct 2025

Sheryl

Terrible service, at check in Quincy was complaining about being there past his time, very rude and short tempered. When we had questions he pointed to sign and told us to read. Room was very dirty and entire place smelled horrible. Bath tub had a rubber mat and dirty I could not shower as it was disgusting. Horrible accommodation if you have pets; at this point just say no pets allowed. Key stopped working several times and every time I went to front desk someone was cursing them out. Do better, and train employees to have respect and customer service. Stay away not worth a fee stay. This needs to be refunded at this point.

Business_and_leisure Pet

10/10

Exceptional

15 Oct 2025

Orlando

AT CHECKING THE GENTLEMAN WAS GREAT WHO DID THE CHECKING, BUT THE LATINO LADY WHO I SUSPECT IS THE MANAGER OR SUPERVISOR FOR THE FRONT DESK, SHE DON'T KNOW HOW TO TALK TO PEOPLE, SHE DOESN'T DESERVES TO BE REPRESENTING A HOTEL IN A FRONT DESK, WITH THE TYPE OF ATTITUDE SHE GOT ESPECIALLY TO PEOPLE WHO SPENDING THEIR MONEY, I MANAGED A HOTEL FRONT DESK, AND ALL I CAN SAY SHE WOULD NOT EVEN GET 1 STAR FROM ME...ALL OTHER STAFF WAS EXCEPTIONAL, ESPECIALLY THE GENTLEMAN AT FRONT DESK WITH THE NOSE PIERCING THE AFRICAN AMERICAN GUY.

Business Family

6/10

Pleasant

15 Oct 2025

Dulani

You can edit your review for 24 hours. After that, your rating and review text will be submitted and posted in the property’s reviews section.

Leisure Self

6/10

Pleasant

14 Oct 2025

kevin

Aparentemente no querian reterme, ya que no habianla habitación que habia separado, le daba igual yo irme o quedarme. El staff no fue frendly

Business Self

2/10

Poor

07 Oct 2025

Mihail

The room that we get at that \"hotel\" was really terrible, do not recommend at all!

Leisure Family

8/10

Excellent

04 Oct 2025

Dwayne

Room had a little smell when i checked in but other than that it was fine.

6/10

Pleasant

29 Sep 2025

Lisa

Probably won’t stay there again

The room had a terrible stench of cigarette and grass. I asked the front desk for something for the smell and they we not able to accommodate another room or air freshener. We had to buy our own air freshener just to be able to tolerate the smell. The pool access was not working and all the lounge chairs were terribly damaged that they were unusable. The room for the most part was clean but the bed was super uncomfortable and the pillows were just flat with no filling at all.

Partner

2/10

Poor

29 Sep 2025

Gwen

customer service was excalent but i request handicap did not recieve. Could not take a shower and the walk to the room was long and painful. The TV in the bedroom did not work and we are both tv eatchers at night. Made the beginning of the trip awful.

10/10

Exceptional

29 Sep 2025

Angelia

Make sure this property gives you a parking permit or your car will be towed

Leisure Family_with_children

4/10

Poor

29 Sep 2025

Lorenzo

Dirty not well kept hotel

Leisure Family

4/10

Poor

28 Sep 2025

Robert

There was what I’m assuming a blood stain on the mattress cover under the fitted sheet.

The breakfast was sub par, at best with only coffee, muffins and nutrigrain bars only. No milk for the coffee just a crusty pump bottle of coffee-mate looked like it was there for 6 months.
Everything is an up charge, the dishes in the suite, WIFi and phone calls.

Area is a little sketchy with the strip club in the joining parking lot.

You always get what you paid for. Met the need for a place to stay, but I’ve been at better places for a similar price point.

Business_and_leisure Self

2/10

Poor

27 Sep 2025

Virginia

Roaches in multliple rooms, bathrooms disgusting, front desk person was very rude and didnt seem concerned about bugs

Leisure Family

6/10

Pleasant

21 Sep 2025

Alisha

Close to shopping and restaurants. Bed could be updated with some other parts.