Name: Best Western Tampa
Address: 734 S Dale Mabry Highway, Tampa, 33609, US

6/10

Pleasant

12 Jul 2026

Nicole

.

Partner

4/10

Poor

10 Jul 2026

Chizuru

The room was dirty. I found a little dead cockroach in the bathroom and 2 hairs in the refrigerator and on the bed etc. the toilet water flush was broken so it just kept running.
Breakfast was not so good, coffee was very light.
The location was very good and convenient but I would not return this hotel.

Family_with_children

10/10

Exceptional

29 Jun 2026

Bluma

Great stay and location.

Self

8/10

Excellent

29 Jun 2026

Jasmin

Close to lots of restaurants, rooms were clean. Check in was easy. Breakfast had good options.

Family_with_children

4/10

Poor

27 Jun 2026

Kevin

If you arrive early and want to check in and room ready they surprise you with an early fee. Also if you have a family of 4 and theirs another family of 4 you will be crowded in the pool with it being small .

Business

6/10

Pleasant

24 Jun 2026

John

The hotel was a great location for our concert at Raymond James Stadium. Unfortunately, the facility was very run down. Staff was nice, breakfast was very minimal.

Family

6/10

Pleasant

19 Jun 2026

Sophia

The front desk attendant was very friendly and efficient. The property itself was very mediocre. The hallways/carpet areas smelled very musty. The room was decent but we did have a leaking toilet. We were only there for 1 night and barely in the room, for the price it got the job done.

Family

10/10

Exceptional

18 Jun 2026

Julia

Great front desk staff. Good place to stay while attending concert at Raymond James stadium.

Friends

8/10

Excellent

14 Jun 2026

Elizabeth

We were in town for the Chris Stapleton concert at Raymond James. We checked in early but the front desk clerk was new and with no one in line we waited, which wasn't a problem because he was new and we were half an hour early. Got to our room and found a hairball on the floor so I got tissue to pick it up, went to flush it and there were cigarette ashes in toilet. Notified front desk who sent someone up to spray room spray and take pictures. Called half an hour later to ask if we wanted to switch rooms...we were already \"unpacked\" so declined. Went to sit in office chair and found a toothpick sticking up from seat, couldn't hear on phone receiver, drawers didn't stay shut and when we went to wash our hands, there was an already opened hand soap bar laying under the sealed bar of soap. Didn't call front desk because we were on our way out. We were only staying 1 night so didn't use any of the amenities. Went down this morning for \"breakfast\" and had to pass. All in all, it was a bit of a let down. Next time we're in the area, we will explore other options.

Friends_and_family Family

2/10

Poor

09 Jun 2026

Michelle

This place was disgustingly, filthy and smelled of mildew. There was mold inside of the air-conditioning unit that was blowing directly onto us. Do not book as soon as we checked in we looked around, surveyed everything and decided to leave and book someplace else.

8/10

Excellent

09 Jun 2026

Livie

Very friendly staff! Breakfasts were reliably good and our questions were always answered quickly and with a smile.

While the room was clean overall, the floor of the bathroom had quite a bit of hair on it that wasn't ours. Might have just missed this one when sweeping.

We appreciated the extra space in our room. Even with it being a king sized bed, there was still lots of space.

Family

8/10

Excellent

01 Jun 2026

Katherine

Older hotel. Good proximity to Tampa General. Beds were comfy and the towels soft.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Ciara

When we first got there, the staff had given us some keys to our room, but the room was not cleaned out so she had to switch to another room and when we got there, the TV didn’t work cause the battery were low so she switched the batteries out. The pool was dirty but the breakfast was good though.

4/10

Poor

23 May 2026

Cynthia

Room was sparsely furnished with only one (office desk) chair, the bathroom was tiny, an ugly window shade (no curtain).

Partner

10/10

Exceptional

17 May 2026

Michelle

The room was immaculate. The staff was extremely friendly and even let us check in early. The breakfast had everything we could ask for.

Partner

4/10

Poor

16 May 2026

Kenny

It says gym!!! Hahahaha (enough said)
Understaffed , horrible breakfast! Not well maintained rooms

Self

10/10

Exceptional

11 May 2026

Glenda

Good

Family_with_children

6/10

Pleasant

10 May 2026

Mayrene

Check in is a 3 pm. We got there 430 pm and the room wasn’t ready. The location is great if you are planning do something in downtown Tampa.

Partner

6/10

Pleasant

09 May 2026

Veasna

At check in, staff is very friendly.

Family

10/10

Exceptional

08 May 2026

Laksana

I was here for concert. I didn’t get a chance to use a lot of amenities but the room is good and beds are soft.

While I was there, three big functions (BTS concert/ cheerleading competition/anime con) happened in the area at the same time, staff are hard working but still nice and helpful.

Friends

10/10

Exceptional

02 May 2026

Josue

The room was clean, the staff were amazing, very helpful and friendly. The breakfast was delicious. We really enjoyed staying there. We’ll definitely come back.

Friends_and_family Family

8/10

Excellent

29 Apr 2026

Christina

The check in staff were so nice. The breakfast wasn't good and I ended up throwing it away. The bed was very comfortable and the room was clean. Very no frills hotel with a great central location.

Self

10/10

Exceptional

29 Apr 2026

Lauren

Great location and staff.

Self

4/10

Poor

29 Apr 2026

Mara

.

Family

10/10

Exceptional

27 Apr 2026

Jamie

Room was decent and staff very nice. We left before breakfast was ready but it smelled good.

6/10

Pleasant

27 Apr 2026

RAMCES

Is was clean

Family

10/10

Exceptional

26 Apr 2026

Joselyn

The room served the purpose of passing the night after a major concert nearby. The beds were comfy, we had hot water in the shower, and breakfast was excellent to start the day and head back in the road.

Friends_and_family Friends

2/10

Poor

25 Apr 2026

Elena

Didn’t have hotel room because of oversold hotel

8/10

Excellent

19 Apr 2026

KEVIN

Very good. The receptionist GEORGE was very helpful, class gentleman!

Business

10/10

Exceptional

16 Apr 2026

Randall

Everything was fine The property was remodeled and upgraded since my last visit nice new bathroom nice new beds one glaring omission is there in not a safe in the room. The front desk person in the morning was outstanding. She got me access to my reward points by searching my info on the hotel computer. The people at the reward were totally useless in fact one hung up on me. Because she couldn’t verify me. I have been a Teeards member for maybe 20 years or more. The information to verified such as an email address that I haven’t used in 20 years and I couldn’t remember what it was along with an old old old cell phone number that I couldn’t begin to remember made it impossible to verify me even though I gave them my reward membership number. The solution of the reward woman was to just hang up on me. That’s when I went to the front desk and the woman researched old stays and found my old email and old phone number she went anove and beyond in contrast to the mast useless woman in the customer service at the rewards program. She could deal with the verification pfobl and she alone is enough. Reason to going to anther hotel reward program.

10/10

Exceptional

14 Apr 2026

James

Great 2nd stay .. as well

Business

10/10

Exceptional

13 Apr 2026

Paola

They recently re did the buildings and it looks great, clean, comfortable and the staff very friendly

Family

10/10

Exceptional

09 Apr 2026

Cecelia

I highly recommend this hotel. Stayed there 8 nights. Friendly and helpful staff, complimentary full hot and cold bkft, clean spacious rooms with ample towels, well kept pool area with sparkling clean water. Round the clock coffee, tea, and water. Excellent location only 12 min from the Tampa Intl Airport and major roads.

Self

4/10

Poor

07 Apr 2026

Erik

Staff was playing computer games behind the desk. Hotel was in bad shape. Room size was great though.

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

troy

Clean and soacious room, good breakfast options.

10/10

Exceptional

06 Apr 2026

Juan

Clean, safe and a great location

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Michael L

Breakfast was good and lots of choices to choose from

Self

6/10

Pleasant

30 Mar 2026

corwin

Considering it is an older property. The lobby area was clean and had a modern appearance in comparison to the room which could use some upgrades. USB outlets, new shades on the window and perhaps some bathroom renovation. The staff was friendly and professional and the breakfast was satisfactory.

Partner

2/10

Poor

28 Mar 2026

Veronica

I tried to cancel before I did check in the room was dirty not clean and the hotel

10/10

Exceptional

26 Mar 2026

daniel m

Friendly and helpful staff

Family_with_children

6/10

Pleasant

21 Mar 2026

Caitlyn

Pictures look better than it does in person but it was ok - hole in ceiling in the bathroom and musty smell

8/10

Excellent

18 Mar 2026

Dawn

Clean rooms location was great for concert at Raymond James

Family

8/10

Excellent

14 Mar 2026

Laura

The staff were very friendly and helpful. The location is close to the airport and the cruise port.

Family

10/10

Exceptional

13 Mar 2026

Jenni

Very quiet, nice bed, blackout curtain. Had a great sleep.

Partner

4/10

Poor

08 Mar 2026

Brian

We stayed one night prior to a cruise. We didn’t need anything fancy so opted for BW. Employees were very nice, check in was quick and easy.
The room was clean, the bed was fine too. The issues we were not pleased about was the funky odor in the room. Shower only dribbled when you tried to get cooler water than very hot and made a terrible noise. The shower curtain was too short and the water ran over the ledge onto the mat and on out of the bathroom. Quiet is not something we experienced. Everyone and their brother seemed to walk past our door with very loud voices late at night, and if I heard the ice machine right outside my door once at night all hours I heard it two dozen times.
I felt like it was a $50 room that they charge $200 for.
Unfortunately we will not stay again. It is very rare for me to post a negative review but I honestly had to due to what we were charged. If it were $50 I would not be making negative comments because I would have gotten what I paid for.

Partner

6/10

Pleasant

06 Mar 2026

Destiny

Not the greatest but works

Friends_and_family Family

4/10

Poor

06 Mar 2026

Sue Ellen

This place is very old and unkept. It smelled like humidity/mold as soon as we walked in. The only reason we decided to stay for the night was that it was almost 10:30 pm when we arrived, and we were headed to a cruise the next morning. I guess you get what you pay for, but I honestly did not expect something this bad.

6/10

Pleasant

04 Mar 2026

Shaun

This is a typical, low cost motel.

Walls were thin, as I could hear everything on every side of me.

Pillows were not great.

Breakfast was fine for the cost.

BUT - you get what you pay for. So, if you’re looking for a budget hotel, this could be for you.

10/10

Exceptional

01 Mar 2026

Nancy

Clean room, great breakfast friendly staff good location

Friends

8/10

Excellent

28 Feb 2026

Jeff

Clean room, friendly staff.

Partner

10/10

Exceptional

28 Feb 2026

Michael

Everything was perfect!

Friends

2/10

Poor

26 Feb 2026

Sindhuja

AC wasn’t working, washroom had hair on the wall, sheets didn’t smell fresh

Self

6/10

Pleasant

22 Feb 2026

Austin

Room was ok, very outdated,

10/10

Exceptional

19 Feb 2026

Shirley

Pretty much clean room and
friendly staff

10/10

Exceptional

13 Feb 2026

Jasen

Courteous staff and seamless check-in process stood out. The room was clean and enjoyed the included breakfast.

Business Family

2/10

Poor

12 Feb 2026

Lilian

I booked a two-night stay through Hotels.com using the “pay at the property” option and chose this hotel specifically for its “check-in anytime” policy due to possible flight delays. When I arrived at 11:20 p.m., my reservation had been canceled by the manager. He said the credit card was invalid, which is not possible, as Hotels.com does not accept invalid cards. It seems they ignored the check-in policy. To make matters worse, he sounded annoyed, as if the situation were my fault. I have been a Hotels.com Platinum member for over 15 years and have never experienced such poor service. I do not recommend this hotel.

Friends_and_family Family

4/10

Poor

05 Feb 2026

Kimberly

room was very run down, smelled like mold and cleaning products. shower didn’t work half the time. Needs updating! Staff was very nice though!

6/10

Pleasant

04 Feb 2026

Olivia

Room had a few bugs.

Leisure Friends

10/10

Exceptional

03 Feb 2026

Timothy

Clean room, frieldly staff. Good location.

Friends_and_family Family

8/10

Excellent

03 Feb 2026

Daniel

We were pleased with the cleanliness of the Hotel and the room. We would most definitely consider staying there again. KEEP IT UP!

Partner

4/10

Poor

31 Jan 2026

Joshua

Room was dirty, didn’t look like pictures on the site, blood stains in the shower, toilet and wall and dusty vents

Leisure Family

2/10

Poor

27 Jan 2026

Robert

Extremely unsafe - a random person entered our room at 4 in the morning and we yelled at them to leave. When I picked up the phone to call the front desk, the phone was not working. We talked to the GM who dismissed us and said they don't have any evidence of this. Of course when you have no cameras you wouldn't have any evidence of this.

The hotel and the rooms were extremely rundown and dirty. Elevators not working. Staff not helpful.

In short, DO NOT STAY HERE

Leisure

8/10

Excellent

16 Jan 2026

Donna

Very welcoming staff, rooms were okay but i had 3 conditioners and no shampoos.

Business

4/10

Poor

15 Jan 2026

Kimberly

We had two rooms reserved. The smelled like smoke! The guest service rep did not apologize for the inconvenience. She simply said \"the key is no lobger going to work, you got your stuff out\". The new room shower did not work at all and maintenance took well over an hour to come check it, forcing all of us to use the one shower in our other reserved room.

10/10

Exceptional

23 Dec 2025

Brittany

Enjoyed my stay

2/10

Poor

22 Dec 2025

marni

Filthy filthy filthy

Friends_and_family Family

6/10

Pleasant

20 Dec 2025

Danielle

It was super loud all night with people

4/10

Poor

20 Dec 2025

Thomas

My wife and I had breakfast there and it was terrible as I got food poisoning for over six hours and almost cancelled my cruise ship trip!

Leisure Family

8/10

Excellent

15 Dec 2025

Michelle

Nice but needs updating . Hair dryer wasnt working right . The door needs to be updated to secure .

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Daniel

Expedia ruined our booking from another hotel so we had to transfer to Best Western Tampa at 1 am in the morning. Sheila from the front desk was absolutely phenomenal, she did everything to accommodate us, went out of her way to gave us food coz she learned that we haven’t had our supper yet and we travelled all the way from Canada and was tired already. She was compassionate, very helpful and kind! Thank you so much Sheila for all the help!!!!

Leisure Family

4/10

Poor

09 Dec 2025

Grant

Seems a bit run down a bit for a Best Western. Usually awesome. Heater in room didn’t actually heat. No where to park car without blocking a lane when checking in. Bathroom clean but really tight. Feels a bit more morel 6 than other Best Westerns.

8/10

Excellent

06 Dec 2025

Montgomery

Everything was good, the staff was friendly, room was clean and lots of places to eat.

Partner

6/10

Pleasant

06 Dec 2025

Caryl

Very outdated but fine for a one night stay: Staff was very friendly.

Leisure Family

2/10

Poor

04 Dec 2025

Kaylee

The TV didn’t work. The phones didn’t work. Claims that there is a breakfast served in the morning when getting there at seven or eight there’s nothing and bugs

Partner

6/10

Pleasant

01 Dec 2025

Marie

The room was ok , but the toilet continued to run the whole time. The tile in bathroom didn’t meet the wall holes around the floor and roaches were found.

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Deborah

Can’t find a thing to complain about. Quiet, super clean and modern, all amenities available: fitness, hot breakfast (very good), guest laundry, bedding and linens top of the line!

Leisure Partner

8/10

Excellent

21 Nov 2025

Howard

Parking was fine. I did not go to the breakfast.

Business

2/10

Poor

16 Nov 2025

Jacqueline

They’re doing renovations and the whole place has a toxic smell. New carpet out gassing

2/10

Poor

15 Nov 2025

Lewis

The hotel was very unclean wasn't up to par overpriced because the area was down the street from the football stadium overpriced and not comfortable to stay

Friends_and_family Family

2/10

Poor

14 Nov 2025

juan

The building us under construction and they haven’t accommodated to receive guess
The room smelled bad, not clean.
We had 2 rooms and was the same in both. Never come back

Business

2/10

Poor

14 Nov 2025

Sabbir

Hotel was under renovations. Dust and materials all over place. It was very dirty in elevator and lobby. I woke up to construction sound around 8am and couldn't get any more sleep. I should be getting refunded.

Business Self

10/10

Exceptional

12 Nov 2025

Marty

Cleaning personnel did a great job. Breakfast was good to start the day. Raisen Bran 2 Coffee's.

10/10

Exceptional

10 Nov 2025

Anne-Marie

Staff was very nice

2/10

Poor

08 Nov 2025

PHILIPPA

Parking did not feel safe. Hotel is not in a good condition. Staff, i.e. male manager had a horrible attitude.

Bad customer service

Leisure Family

8/10

Excellent

04 Nov 2025

Linden

Overall good, can’t complain about anything

2/10

Poor

03 Nov 2025

Steven

I’m extremely disappointed with my stay at Best Western Tampa. The hotel is under serious construction, which was never mentioned anywhere in the listing or in the emails before my stay. The property is dirty, torn apart, and unsafe — hallways are full of dust and debris, carpets are stained, walls and shower curtains are grimy, and the air conditioning units look like they haven’t been cleaned in years.

I had to switch rooms twice due to mold and poor air quality, which is concerning for anyone, but especially as I’m pregnant. My coworker and I both developed coughs after a couple of nights here. The breakfast area is right beside an active construction zone and didn’t feel food-safe. The gym and pool are closed.

The photos online must be outdated or edited, because the real condition of this hotel is shocking. Guests should have been warned so we could cancel in advance. In its current state, this hotel should not be open to the public. The property only refunded one of our rooms, and refused to refund the second room.

Business

6/10

Pleasant

03 Nov 2025

Stephanie

Upon arriving to my room i was greated by a roach in the bathroom - after killing the roach the bathroom knob was broken didnt lock. Overall for a night stay wasnt bad it was just to sleep we psent move of the day out.

Leisure Family

6/10

Pleasant

03 Nov 2025

Susan

The hotel is currently undergoing renovations. I was given a room that had some sort of a chemical smell, tape still on the smoke detector from where they had painted, and there was no hair dryer. It was a good value and I only there to sleep for a bit so was okay.

10/10

Exceptional

29 Oct 2025

Latrease

Everything!!!! My children and I had a great time!!!! We loved the room the pool and the breakfast!!!!

Friends_and_family Family

6/10

Pleasant

29 Oct 2025

Carlos

Reconstruction ongoing and not advertised

Leisure

2/10

Poor

27 Oct 2025

Zoe

It was under construction and

Friends_and_family Friends

4/10

Poor

27 Oct 2025

Matthew

Room wasn’t ready at check in had to sit in the hall and wait. Floors and carpets are dingy, windows were nasty and dirty. Ac was musty and vents in bathroom were nasty. 1-10 would never stay again.

6/10

Pleasant

26 Oct 2025

todd

Nope

8/10

Excellent

20 Oct 2025

Heidi

The staff was friendly and helpful.

Partner

2/10