Best Western Tampa

United States , Tampa - FL
Tampa, 734 S Dale Mabry Highway
Show on Google | Map

100 reviews shown

6/10

Pleasant

21 Mar 2026

Caitlyn

Pictures look better than it does in person but it was ok - hole in ceiling in the bathroom and musty smell

8/10

Excellent

18 Mar 2026

Dawn

Clean rooms location was great for concert at Raymond James

Family

8/10

Excellent

14 Mar 2026

Laura

The staff were very friendly and helpful. The location is close to the airport and the cruise port.

Family

10/10

Exceptional

13 Mar 2026

Jenni

Very quiet, nice bed, blackout curtain. Had a great sleep.

Partner

4/10

Poor

08 Mar 2026

Brian

We stayed one night prior to a cruise. We didn’t need anything fancy so opted for BW. Employees were very nice, check in was quick and easy.
The room was clean, the bed was fine too. The issues we were not pleased about was the funky odor in the room. Shower only dribbled when you tried to get cooler water than very hot and made a terrible noise. The shower curtain was too short and the water ran over the ledge onto the mat and on out of the bathroom. Quiet is not something we experienced. Everyone and their brother seemed to walk past our door with very loud voices late at night, and if I heard the ice machine right outside my door once at night all hours I heard it two dozen times.
I felt like it was a $50 room that they charge $200 for.
Unfortunately we will not stay again. It is very rare for me to post a negative review but I honestly had to due to what we were charged. If it were $50 I would not be making negative comments because I would have gotten what I paid for.

Partner

6/10

Pleasant

06 Mar 2026

Destiny

Not the greatest but works

Friends_and_family Family

4/10

Poor

06 Mar 2026

Sue Ellen

This place is very old and unkept. It smelled like humidity/mold as soon as we walked in. The only reason we decided to stay for the night was that it was almost 10:30 pm when we arrived, and we were headed to a cruise the next morning. I guess you get what you pay for, but I honestly did not expect something this bad.

6/10

Pleasant

04 Mar 2026

Shaun

This is a typical, low cost motel.

Walls were thin, as I could hear everything on every side of me.

Pillows were not great.

Breakfast was fine for the cost.

BUT - you get what you pay for. So, if you’re looking for a budget hotel, this could be for you.

10/10

Exceptional

01 Mar 2026

Nancy

Clean room, great breakfast friendly staff good location

Friends

8/10

Excellent

28 Feb 2026

Jeff

Clean room, friendly staff.

Partner

10/10

Exceptional

28 Feb 2026

Michael

Everything was perfect!

Friends

2/10

Poor

26 Feb 2026

Sindhuja

AC wasn’t working, washroom had hair on the wall, sheets didn’t smell fresh

Self

6/10

Pleasant

22 Feb 2026

Austin

Room was ok, very outdated,

10/10

Exceptional

19 Feb 2026

Shirley

Pretty much clean room and
friendly staff

10/10

Exceptional

13 Feb 2026

Jasen

Courteous staff and seamless check-in process stood out. The room was clean and enjoyed the included breakfast.

Business Family

2/10

Poor

12 Feb 2026

Lilian

I booked a two-night stay through Hotels.com using the “pay at the property” option and chose this hotel specifically for its “check-in anytime” policy due to possible flight delays. When I arrived at 11:20 p.m., my reservation had been canceled by the manager. He said the credit card was invalid, which is not possible, as Hotels.com does not accept invalid cards. It seems they ignored the check-in policy. To make matters worse, he sounded annoyed, as if the situation were my fault. I have been a Hotels.com Platinum member for over 15 years and have never experienced such poor service. I do not recommend this hotel.

Friends_and_family Family

4/10

Poor

05 Feb 2026

Kimberly

room was very run down, smelled like mold and cleaning products. shower didn’t work half the time. Needs updating! Staff was very nice though!

6/10

Pleasant

04 Feb 2026

Olivia

Room had a few bugs.

Leisure Friends

10/10

Exceptional

03 Feb 2026

Timothy

Clean room, frieldly staff. Good location.

Friends_and_family Family

8/10

Excellent

03 Feb 2026

Daniel

We were pleased with the cleanliness of the Hotel and the room. We would most definitely consider staying there again. KEEP IT UP!

Partner

4/10

Poor

31 Jan 2026

Joshua

Room was dirty, didn’t look like pictures on the site, blood stains in the shower, toilet and wall and dusty vents

Leisure Family

2/10

Poor

27 Jan 2026

Robert

Extremely unsafe - a random person entered our room at 4 in the morning and we yelled at them to leave. When I picked up the phone to call the front desk, the phone was not working. We talked to the GM who dismissed us and said they don't have any evidence of this. Of course when you have no cameras you wouldn't have any evidence of this.

The hotel and the rooms were extremely rundown and dirty. Elevators not working. Staff not helpful.

In short, DO NOT STAY HERE

Leisure

8/10

Excellent

16 Jan 2026

Donna

Very welcoming staff, rooms were okay but i had 3 conditioners and no shampoos.

Business

4/10

Poor

15 Jan 2026

Kimberly

We had two rooms reserved. The smelled like smoke! The guest service rep did not apologize for the inconvenience. She simply said \"the key is no lobger going to work, you got your stuff out\". The new room shower did not work at all and maintenance took well over an hour to come check it, forcing all of us to use the one shower in our other reserved room.

10/10

Exceptional

23 Dec 2025

Brittany

Enjoyed my stay

2/10

Poor

22 Dec 2025

marni

Filthy filthy filthy

Friends_and_family Family

6/10

Pleasant

20 Dec 2025

Danielle

It was super loud all night with people

4/10

Poor

20 Dec 2025

Thomas

My wife and I had breakfast there and it was terrible as I got food poisoning for over six hours and almost cancelled my cruise ship trip!

Leisure Family

8/10

Excellent

15 Dec 2025

Michelle

Nice but needs updating . Hair dryer wasnt working right . The door needs to be updated to secure .

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Daniel

Expedia ruined our booking from another hotel so we had to transfer to Best Western Tampa at 1 am in the morning. Sheila from the front desk was absolutely phenomenal, she did everything to accommodate us, went out of her way to gave us food coz she learned that we haven’t had our supper yet and we travelled all the way from Canada and was tired already. She was compassionate, very helpful and kind! Thank you so much Sheila for all the help!!!!

Leisure Family

4/10

Poor

09 Dec 2025

Grant

Seems a bit run down a bit for a Best Western. Usually awesome. Heater in room didn’t actually heat. No where to park car without blocking a lane when checking in. Bathroom clean but really tight. Feels a bit more morel 6 than other Best Westerns.

8/10

Excellent

06 Dec 2025

Montgomery

Everything was good, the staff was friendly, room was clean and lots of places to eat.

Partner

6/10

Pleasant

06 Dec 2025

Caryl

Very outdated but fine for a one night stay: Staff was very friendly.

Leisure Family

2/10

Poor

04 Dec 2025

Kaylee

The TV didn’t work. The phones didn’t work. Claims that there is a breakfast served in the morning when getting there at seven or eight there’s nothing and bugs

Partner

6/10

Pleasant

01 Dec 2025

Marie

The room was ok , but the toilet continued to run the whole time. The tile in bathroom didn’t meet the wall holes around the floor and roaches were found.

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Deborah

Can’t find a thing to complain about. Quiet, super clean and modern, all amenities available: fitness, hot breakfast (very good), guest laundry, bedding and linens top of the line!

Leisure Partner

8/10

Excellent

21 Nov 2025

Howard

Parking was fine. I did not go to the breakfast.

Business

2/10

Poor

16 Nov 2025

Jacqueline

They’re doing renovations and the whole place has a toxic smell. New carpet out gassing

2/10

Poor

15 Nov 2025

Lewis

The hotel was very unclean wasn't up to par overpriced because the area was down the street from the football stadium overpriced and not comfortable to stay

Friends_and_family Family

2/10

Poor

14 Nov 2025

juan

The building us under construction and they haven’t accommodated to receive guess
The room smelled bad, not clean.
We had 2 rooms and was the same in both. Never come back

Business

2/10

Poor

14 Nov 2025

Sabbir

Hotel was under renovations. Dust and materials all over place. It was very dirty in elevator and lobby. I woke up to construction sound around 8am and couldn't get any more sleep. I should be getting refunded.

Business Self

10/10

Exceptional

12 Nov 2025

Marty

Cleaning personnel did a great job. Breakfast was good to start the day. Raisen Bran 2 Coffee's.

10/10

Exceptional

10 Nov 2025

Anne-Marie

Staff was very nice

2/10

Poor

08 Nov 2025

PHILIPPA

Parking did not feel safe. Hotel is not in a good condition. Staff, i.e. male manager had a horrible attitude.

Bad customer service

Leisure Family

8/10

Excellent

04 Nov 2025

Linden

Overall good, can’t complain about anything

2/10

Poor

03 Nov 2025

Steven

I’m extremely disappointed with my stay at Best Western Tampa. The hotel is under serious construction, which was never mentioned anywhere in the listing or in the emails before my stay. The property is dirty, torn apart, and unsafe — hallways are full of dust and debris, carpets are stained, walls and shower curtains are grimy, and the air conditioning units look like they haven’t been cleaned in years.

I had to switch rooms twice due to mold and poor air quality, which is concerning for anyone, but especially as I’m pregnant. My coworker and I both developed coughs after a couple of nights here. The breakfast area is right beside an active construction zone and didn’t feel food-safe. The gym and pool are closed.

The photos online must be outdated or edited, because the real condition of this hotel is shocking. Guests should have been warned so we could cancel in advance. In its current state, this hotel should not be open to the public. The property only refunded one of our rooms, and refused to refund the second room.

Business

6/10

Pleasant

03 Nov 2025

Stephanie

Upon arriving to my room i was greated by a roach in the bathroom - after killing the roach the bathroom knob was broken didnt lock. Overall for a night stay wasnt bad it was just to sleep we psent move of the day out.

Leisure Family

6/10

Pleasant

03 Nov 2025

Susan

The hotel is currently undergoing renovations. I was given a room that had some sort of a chemical smell, tape still on the smoke detector from where they had painted, and there was no hair dryer. It was a good value and I only there to sleep for a bit so was okay.

10/10

Exceptional

29 Oct 2025

Latrease

Everything!!!! My children and I had a great time!!!! We loved the room the pool and the breakfast!!!!

Friends_and_family Family

6/10

Pleasant

29 Oct 2025

Carlos

Reconstruction ongoing and not advertised

Leisure

2/10

Poor

27 Oct 2025

Zoe

It was under construction and

Friends_and_family Friends

4/10

Poor

27 Oct 2025

Matthew

Room wasn’t ready at check in had to sit in the hall and wait. Floors and carpets are dingy, windows were nasty and dirty. Ac was musty and vents in bathroom were nasty. 1-10 would never stay again.

6/10

Pleasant

26 Oct 2025

todd

Nope

8/10

Excellent

20 Oct 2025

Heidi

The staff was friendly and helpful.

Partner

2/10

Poor

16 Oct 2025

Kresha

Used bandaid in my daughter’s bed.

Friends_and_family Family

6/10

Pleasant

14 Oct 2025

Bruce

had a moldy smell, poor water pressure, building could use a major renovation

6/10

Pleasant

13 Oct 2025

Anna

Terrible coffee/breakfast selection

Business

10/10

Exceptional

05 Oct 2025

Korey

Breakfast needs work but hotel was nice and in a good location

Friends_and_family Family

6/10

Pleasant

04 Oct 2025

Patricia

Wasn’t very clean

2/10

Poor

03 Oct 2025

Ebonie

Place needs to be condemned!

8/10

Excellent

03 Oct 2025

Sherri

Comfortable accommodations including a good breakfast with diverse selection. Staff are very friendly and helpful. Location was great for our needs. I recommend Best Western.

Leisure Family

4/10

Poor

02 Oct 2025

Kelly

Felt dangerous and disrepair

Great location for our football trip. Comfortable beds. Otherwise, room carpeting very dirty and unit not so clean. Flooring in halls and elevator in disrepair. AC unit over heated and smoked up room and set off alarms. Called the front desk for service. Noone arrived.

Friends_and_family Family

10/10

Exceptional

18 Sep 2025

Kurt

Tampa

One of the better hotels in Tampa

Business

2/10

Poor

17 Sep 2025

Ramon

Horrible !!!

Business

10/10

Exceptional

17 Sep 2025

Juan

Great personal

4/10

Poor

12 Sep 2025

Trevor

Old hotel and not upkept.

8/10

Excellent

09 Sep 2025

kathryn

All was good

6/10

Pleasant

08 Sep 2025

Jimmy

I didn’t like the room was smelly

Business Partner

10/10

Exceptional

01 Sep 2025

chenique

Close to airport

Leisure Family

6/10

Pleasant

29 Aug 2025

Moiz

Very old building and very basic amenities

Leisure Partner

2/10

Poor

26 Aug 2025

Anne

Filthy!!

This hotel was disgusting! My daughter and I walked into the room, and the breakfast from the previous person was sitting on the cabinet under the TV. The carpet was so run-down that parts of it were nonexistent. Also, the soap in the shower was still there from the prior guests. I paid for two nights but had to leave; there was no way I was going to stay another night.

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Stayed for 1 night with family. The front desk lady at night and the gentleman in the morning were very nice. Nothing to complaint about.

Leisure Family_with_children

8/10

Excellent

19 Aug 2025

Thanh

I extremely happy with this hotel but the only problem was the traffic, the hotel was located opposite side of the road and it’s kinda hard to make a turn when you came from airport road. Otherwise everything was great.

Leisure Self

4/10

Poor

16 Aug 2025

Peter

It was dirty. I had roaches in my room and the AC would not get cold enough. Luckily I was exhausted from my travel or I would’ve left that place immediately. Staff barely spoke English and were rude to a point. I stayed friendly and happy go lucky the whole time but the roaches in the room creeped me out. I barely slept because I was worried about one crawling on me. Also, there was a leftover joint in the bathroom when I came into my room. Glad someone had a good time at least.

Business Self

10/10

Exceptional

11 Aug 2025

chenique

Staff was friendly hotel was clean close to the airport.

Leisure Family

2/10

Poor

10 Aug 2025

Jaden

Ants found in the room/bathroom, some type of bug maybe a bedbug found. No microwave in the room but shown in the picture. Not that clean

Business_and_leisure Partner

6/10

Pleasant

04 Aug 2025

Ken

Dissapointing

Breakfast was disappointing. Not much selection. Bed was hard. Air conditioner was noisy and ran a lot. Room needed updating. Property needed updating and tlc. No hot water.

Partner

6/10

Pleasant

03 Aug 2025

Davy

Staff was great location was perfect however the rooms need some TLC. AC did not work properly also mold and water stains around and above AC ,paint chipping by window.

Breakfast was great, very clean breakfast area

Leisure Friends

10/10

Exceptional

03 Aug 2025

Verified traveler

Great price and clean rooms!

Leisure Family

10/10

Exceptional

19 Jul 2025

Gary

Nicely managed property.

Leisure

6/10

Pleasant

28 Jun 2025

Kevin

It is okay overall. was not satisfied, but the manager was able to refund my remain 2 nights, thanks to management.

Leisure Family

6/10

Pleasant

19 Jun 2025

Tasha

I booked this hotel thinking it would be a very pleasant stay. I've stayed at other Best Westerns at other locations and thought they would all be run with the same standards. Was I surprised! The first thing I want to say is that some of the photos must be from another Best Western. Because this location was very outdated. The first thing we noticed was that the room had a smell. It wasn't the worst thing so we just ignored it. Then we saw that there was just a big empty space where the microwave should've been. So, I got on the phone to call front desk. The phone was dead! So, I had to go downstairs and tell them in person that my room was missing a microwave and would like to be switched to a room that had one. The woman who was on her phone and never even stood up to address me told me, \"None of the rooms have microwaves.\" I said, \"That's not what's advertised. There are microwaves in the online photos. Where do I heat up food?\" She told me there was a microwave down the hall that everybody can use. By the way, that microwave plate doesn't fit properly and it was so incovenient to have to keep trying to fix it into place and then carry food up and down to my room. Next, the refridgerator was a mess! None of the shelves fit and it was loud. The sink in the bathroom kept filling up everytime you ran the water. The bed pillows need replacing, as well as the carpet. This Best Western needs alot of help. I don't know why the pricing isn't less for what you're getting.

Business_and_leisure Family

4/10

Poor

17 Jun 2025

Stella

The hotel lobby had a strong smell of cleaning chemical detergents. The lobby staff never answers their phone whether we're calling from outside or from our room. They served something that resembled scrambled eggs but they were not scrambled eggs. They did not replenish the protein even though there was still one hour left before the end of breakfast time. It is a poorly managed hotel. The only good thing is the lady who checked us in is cordial but she doesn't know why we were placed in a handicap-accessible room even though we told her none of us was handicapped. The hotel was not full but she couldn't move us to another room either.

Business Partner

6/10

Pleasant

14 Jun 2025

Michelle

The hotel is located in a convenient location within walking distance to Trader Joe's and driving distance to TJ Maxx and other places to eat. Room and facilities are clean and they offer daily housekeeping. There is a breakfast area with complimentary breakfast items. WE ate the fruit. The other items are very basic (toast, waffles etc) Appreciate the fridge and the free parking. At the time that we booked, the price was quite expensive, comparable to a 3 to 4 star hotel (BW is more like an inn). It is ok for a lower price, but not for the price that we paid.

Leisure Family

8/10

Excellent

09 Jun 2025

Cristina

Leisure Family

10/10

Exceptional

07 Jun 2025

Monica

Very clean, nice staff, location convenient

Leisure Family

2/10

Poor

07 Jun 2025

Plaimat

I got bed bug bites there and the sheets and the room feel like it hadn't been cleaned for a long time. You can tell from the dust and weird feeling when laying on the bed.

Leisure Friends

10/10

Exceptional

31 May 2025

Mark

Very close to stadium

Leisure Self

2/10

Poor

27 May 2025

samhyun

식당에는 먹을것도 별로 없고.바퀴벌레가 기어 다닙니다.방에도 바퀴벌레가 기어 다니고. 화장실 환풍기가 고장나서 말했더니. 고쳤다고 말만 하고 실제로는 고치지 않았습니다.정말 다시는 가고 싶지 않은곳 입니다.

Partner

2/10

Poor

20 May 2025

Milay

La habitación estaba organizada y limpia pero la ducha y el lavamanos tupidos, el aire acondicionado no enfriaba bien y con demasiado ruido, olía a viejo dentro

Business Partner

10/10

Exceptional

14 May 2025

Magda

Best Western Hotel

Family neighbourhood friendly area. Good
breakfast, clean, quiet, parking and safe.
Friendly staff. Reasonable price.

Friends_and_family Family

2/10

Poor

09 May 2025

Marcelo

Un desastre

Muy mala experiencia. Lugar de difícil acceso. Nos recibió una cucaracha que salió de abajo del televisor. Y para peor me cobraron la estadía dos veces (en cash y en la tarjeta de crédito) y jamás respondieron, especialmente el manager del hotel. Tuve que hacer interminables trámites ante expedía. franquicia de Best Western y Visa para evitar el cobro duplicado. Para no volver nunca mas

Friends_and_family Family

2/10

Poor

05 May 2025

Jenasia

The staff was unprofessional from beginning to end. They kicked us out for asking them to either change our room or make sure our room on the 1st floor was secure and to fix the window so people from the outside couldn't open it. They put a piece of wood in it for the night then told us to contact the manager in the morning and when we did she became irritated and kicked us out. Lied to law enforcement (that I called to avoid confrontation with them) and told them if we leave they would give us a full refund. After our google review they commented they will not be giving a refund and because of this I will be seeing them in court. DO NOT STAY HERE

Business

10/10

Exceptional

05 May 2025

Diana

The location was very good close to everything we needed.

8/10

Excellent

04 May 2025

Michel

No more!

Le confort est agréable, mais le déjeuner est vraiment très décevant!
The breakfast is horrible!

Partner

10/10

Exceptional

01 May 2025

JADE

It’s quiet and convenient.

Leisure Self

10/10

Exceptional

01 May 2025

arthur

All was fine fresh paint made it look clean beds were comfortable staff was kind and friendly ready to help

Leisure Family

8/10

Excellent

28 Apr 2025

Amy

Close to enough dining options that are easily walkable. Also very close to downtown, only a short uber ride away.

Leisure Partner

2/10

Poor

25 Apr 2025

Tia

Bathroom floods every time you shower. Hotel didn’t care. Manager was extremely rude. A screw in the bathroom cut my finger. Would never stay there again

10/10

Exceptional

19 Apr 2025

Charmaine

The owners were very friendly and accommodating. We were allowed to check in a little after 1pm.

Leisure Family