Hotel Tampa Riverwalk

United States , Tampa - FL
TAMPA, 200 North Ashley Drive
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

12 Mar 2026

Kelly

Lorenzo is amazing!! He was super helpful, quick check in and excellent customer service

2/10

Poor

11 Mar 2026

Lorraine

Staff was rude except one guy at breakfast black guy

Friends

4/10

Poor

10 Mar 2026

Thomas

This appears to be a budget hotel that once was a Hilton property that needs a major restoration. A very tired hotel. Very disappointed that Expedia even had it as a choice. The red flag was that it didn't have a brand name so no standards to meet. Best attribute were the Valet outside who were very happy to meet you but inside the opposite was true.

Family

10/10

Exceptional

10 Mar 2026

Megan

Great location, down the block from the convention center for a volleyball tournament. Beautiful walk to the convention center every morning.

4/10

Poor

09 Mar 2026

AMBER

No pool towels available on multiple days, bed sheets did not fit the bed and would come off every night, asked for more room towels and shampoo but never received them. Carpet in the room was dirty and never vacuumed the 4 nights we were there, bathtub would not drain when taking a shower.

Family

4/10

Poor

09 Mar 2026

David

Poolside seating limited and some chairs broke

Friends

6/10

Pleasant

08 Mar 2026

Gerald

Yes. Couldve used more lounge chairs.

Family_with_children

4/10

Poor

08 Mar 2026

Rebecca

For the

6/10

Pleasant

08 Mar 2026

Megan

Hallway smelled so bad they never really cleaned rooms never gave shampoo conditioner toilet paper or refreshed coffee maker setup never vacuumed.

Pool was small but ok

10/10

Exceptional

07 Mar 2026

Marianne

Thoroughly enjoyed my time at Hotel Tampa Riverwalk. The staff were first class thank you for making my time with you memorable.

Self

2/10

Poor

06 Mar 2026

Christopher

Dirty. Out dated

Self

8/10

Excellent

06 Mar 2026

Jim

the place is in an excellent location. It does need some upgrading but it was clean and everything worked well. I would definitely stay there again.

Partner

8/10

Excellent

06 Mar 2026

Jeffrey

Safe and convenient

Self

8/10

Excellent

04 Mar 2026

Andrea

The pool is decent and right on the Riverwalk, which was very convenient. It gets great sun there. There’s a nice pool bar. The drinks are a little pricey for what they are. The beds are definitely not equipped to hold a man and a woman without sleeping basically arm to arm they’re probably full beds not queens. staff was friendly and attentive.

Family_with_children

10/10

Exceptional

04 Mar 2026

Thomas

Clean room great location

Partner

10/10

Exceptional

03 Mar 2026

Dawn

Room was good, only thing was the air conditioning was a little warm.

Partner

2/10

Poor

03 Mar 2026

Craig

The hotel is a dump. Dirty, stains and marks on the walls. The pictures on hotels.com are not accurate to the condition of it

10/10

Exceptional

02 Mar 2026

Lawrence

I had an overall great stay @ Tampa Riverwalk ! I would stay there again .

Self

10/10

Exceptional

02 Mar 2026

Thomas

Great location

6/10

Pleasant

28 Feb 2026

Tina

Old, over priced

10/10

Exceptional

27 Feb 2026

Shiloh

Convenient to port.

8/10

Excellent

27 Feb 2026

William

Staff were accommodating

Partner

6/10

Pleasant

27 Feb 2026

Maureen

My stay at hotel Tampa riverwalk was underwhelming. The bathroom was filthy and outdated, the room was hot and musty, the view that I paid extra for was of the roof of the ballroom and I encountered a handful of problems during my stay. I had book (and paid extra per day) a wheel in accessible shower room with a river view. When I checked in they told me that I did not book a river view and that I booked a wheelchair accessible shower room that was currently not available at the moment (4pm is check in time and I arrived at 3:58pm). After some back and forth about the accessibility of the room. They “upgraded” us to a river view with a wheelchair accessible bathroom but it had a tub which was very annoying for my wheelchair bound niece. The river view was of the roof of the conference room and we could barely see the river. My niece that was with me is wheelchair bound and was looking forward to a nice view but couldn’t see anything. At one point during our stay our room keys stopped working. Front desk gave us new keys but that didn’t fix the problem so they had to call for maintenance and said it’ll be about 5-10 minutes. An hour later someone showed up after I went down to the front desk multiple times. They did give us one drink and one breakfast voucher for the wait which was nice but nothing could make up for the hour wasted waiting around for three batteries. Overall the price of the hotel does not match the quality. Not worth it.

Family

2/10

Poor

26 Feb 2026

Madison

The weekend was cold and rainy, we stayed Friday to Monday. The heat did not work in our room. We told staff but nothing was ever done. We asked for extra blankets, we were given 1 for 4 of us. They finally offered to switch us rooms, new room right next door same problem. They gave us space heaters that popped the circuits in the middle of the night. We couldn’t charge phone, watch tv or turn on lights. Our complaints were not taken seriously. They offered us a discount but honestly they should have given a full refund. Such a joke and acted like we were the problem because we are young people. I wouldn’t stay there again and I’m still waiting for phone call from General Manager Luke. Who I try calling and get a person to answer the phone.

Friends

10/10

Exceptional

25 Feb 2026

Langston

Everything was very easy check-in check out communication with front desk

Friends

8/10

Excellent

25 Feb 2026

Joseph

Staff was courteous

Self

6/10

Pleasant

24 Feb 2026

Irving

Staff very nice and courteous. The actual rooms are dated. The gym is run down. Pool is not nice. Lobby is decent chill, and lobby bar was pretty good.

2/10

Poor

23 Feb 2026

Joan

Room was horrible. Checked in and checked out within 30 min

4/10

Poor

23 Feb 2026

Estrella

Room was neglected. Mold, hair, ants and booger were observed. Do not trust the photos as advertised.

Friends

4/10

Poor

21 Feb 2026

Margaret

Hotel Tampa Riverwalk is normally my go to for visiting my daughter at UTampa, but I may be looking elsewhere. Checked into our room and there was an overwhelming smell of pot. I noticed that night that both my sink and shower were barely draining and we were only given 2 towels for 3 guests. First thing the next morning I reported needing towels and the drains and was told someone would handle it. We can back to the room around 5, our room wasn’t clean, there were no extra towels and the drains were still backed up. I asked for towels yet again and nothing. At that point I went downstairs to ask yet again for at least towels because we needed to shower before dinner. Nothing! I finally saw a housekeeping cart and just took my own. They kept claiming they were busy, which I understand, but not providing towels or drains that work is unacceptable.

10/10

Exceptional

20 Feb 2026

Gail

Clean and spacious room
Good bar with a nice view

6/10

Pleasant

19 Feb 2026

Mary

Room was a bit tired and smelled musty. Very loud at night!

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

dave

Great location for experiencing the Riverwalk!

2/10

Poor

18 Feb 2026

Edward

The AC never cooled for my stay and it reached temperature as much as 80°. I asked to even move to another room since maintenance couldn't get it working correctly and they said they were sold out. Secondly, I asked for housekeeping four times on my second day and no one ever showed up. I finally complained for the last time after 5:00 p.m. and they said they were out of towels for the day and all they could give me was a few hand towels. This was the extent of my cleaning for the day that I'd asked for four times.

8/10

Excellent

18 Feb 2026

Jeffrey

Great location, clean room, courteous staff, but lackluster accommodations overall. Very much a 3-star hotel in a 4-star location. Recommended for a budget stay.

10/10

Exceptional

17 Feb 2026

Karen

Staff very efficient, friendly and courteous.
Excellent location.

Family_with_children

8/10

Excellent

16 Feb 2026

Jenny

Está bien para un fin de semana

10/10

Exceptional

16 Feb 2026

Regina

Everything was great ! Staff was friendly and welcoming!

Leisure Partner

6/10

Pleasant

15 Feb 2026

christina

The staff were very professional and courteous. However, the room itself was not worth the cost. The paint and furniture need to be updated and refreshed.

Leisure Partner

8/10

Excellent

15 Feb 2026

Caroline

Room was great! Took a few tries to get it clean, and the air conditioning could have been better. But we expressed our concerns to the staff and they helped right away! Location was amazing, would stay again!

Leisure Partner

10/10

Exceptional

15 Feb 2026

Henry

Very nice

Leisure Family

2/10

Poor

15 Feb 2026

Shelby

Paid $400 per night for rooms that resemble a motel 6. Rooms were dirty somebody else’s hair everywhere in the bathroom, dirty makeup mirror with smeared lip stick and who knows what else from previous guest. food is terrible And extreamly over priced. they charge you for every little thing possible. A beer is $15 there was no music at the pool just stale atmosphere definitely not a vibe.
Valet parking attendants are a bunch of younge kids who literally skerted off in our car spinning the wheels out with no consideration. They don’t even had you the keys for you to leave they just throw them in the car and leave the doors open for whoever to just walk up and get in it. Very unprofessional
Bartender just complained the whole time about having no help like she hated her job and killed the mood to the point we left we was here for a good time not your Negitive energy. Bar is infested with bees. Flaying around your face and drinks.
Honestly save yourself and choose a different place to stay because this was sooo not worth it.
Very disappointed in the stay.
Not to mention the $25 they give you for food don’t really cover anything because there taxing so much you still have to pay.

Partner

6/10

Pleasant

14 Feb 2026

Hector

Bathroom was clean however there was still damage from previous holes on tile wall and the caulking in the bath tub was messy and all over.

The rest of the room was clean.

Leisure Partner

6/10

Pleasant

14 Feb 2026

Rhett

The hotel was in a good location but had the feel of a \"party\" hotel where you would stay before leaving on a cruise. There was a DJ Saturday by the pool. It was unexpected. The hotel is in need of renovation and is \"worn\". Amazing views, spacious rooms I am surprised however this is a Hilton.

Business_and_leisure Friends

10/10

Exceptional

13 Feb 2026

Christopher

The staff was awesome, nice, friendly and extremely helpful when our cruise is delayed

Partner

6/10

Pleasant

09 Feb 2026

Pamela

staff was amazing
the hotel needs major improvements. We were very disappointed in the appearance and the needing of repairs everywhere. The pool , bathrooms , balconys etc

6/10

Pleasant

09 Feb 2026

Taylon

The room was clean and nice. The hotel itself was nice. We had a 25 dollar off voucher for the restaurant and a free breakfast. Dinner was eh not too great. Breakfast was better. Service was good a little slow.

6/10

Pleasant

09 Feb 2026

John

The hotel is dingy, run-down, and you can see all the seams. The carpet is frying in every hallway and in my room, there was a stain on the sheets of my bed when I arrived. The street side (or \"City\" side) is extremely noisy from cars, ambulances, honking, and construction. That's not their fault, but be aware when booking.

Just kind of a dingy place for the price.

Business Self

6/10

Pleasant

08 Feb 2026

Andrea

The air conditioner made an alarm noise through the night imposible for us to rest or sleep.
When we called front desk we were told that nobody from maintenance or front desk were in the hotel only the person doing bills and was not able to help with this issue.
In the morning when we check out we was told that the only credit available will be parking because we did the booking with Expedia.
I will not recommend this hotel poor customer service and in bad condition.

10/10

Exceptional

07 Feb 2026

raneisha

Yes everything was great

10/10

Exceptional

07 Feb 2026

Tami

Staff was great. The rooms were a little dated but fine. Looks like it was a Sheridan but aquired by Hilton. Great location! Right on the riverwalk. Restaurant and pool bar on location. I recommend the brussel sprouts. Restaurant staff was great also. However, it did NOT have an airport shuttle as advertised - which was one of the reasons this hotel was selected. But, not a bad trip by Uber.
Overall, a very positive experience.

Leisure Partner

8/10

Excellent

07 Feb 2026

Joseph

yes

8/10

Excellent

06 Feb 2026

dawn

Location was great. Hotel was a bit aged, but good value for what we spent. Staff was friendly.

6/10

Pleasant

06 Feb 2026

Dennis

Great location and nice hotel. Vincent was fabulous at check in. He was courteous and helpful. The stay only gad one downfall. Tampa got down to lower 40s and thermostat stopped working about midnight. Room was really chilly and when desk was informed early morning nothing was done to correct it.

Leisure Family

8/10

Excellent

03 Feb 2026

Melissa

wouldn't say spot less but great location. Staff were courteous.

Leisure Partner

2/10

Poor

03 Feb 2026

justin martin

we came to this hotel and stayed Jan 29 to Feb 01.
when we checked into the hotel, the person at the desk gave us our keys and directed us to our room.
we get to the room and we notice it is cold in the room and thermostat does not work. I called the front desk and they sent someone up to fix the heat, they said they fixed it and it should all be ok. the weather was ok that day and we didn't use it much. on Saturday it was very cold, and the heat went out during the night, the room was freezing. they again sent someone up to the room to fix heat. again they looked at furnace and said it was all good. in reality they didnt fix anything, the furnace was overloaded somehow and tripping the circuit breaker. all they did was flipped the breaker back and said it was going to be good. not really, we were out of the hotel and came back late that day and was not working again.
i found the breaker myself and flipped it on and got it working for the night.
I complained again the next morning and they said the would help me out and take off the amemites fee off the bill. i had no idea what this even was, because it was not mentioned to me when i checked in.
i had prepaid for this trip, and had spent hundreds of dollars at this hotel already that weekend.
i would not recommend this hotel, due to the multiple issues we had, heat not working, staff that is untrained, and service staff that is unskilled on mechanical repairs.

Leisure Family

2/10

Poor

03 Feb 2026

Alfred

The staff at this property is just awful and lack basic customer service.

Family

4/10

Poor

03 Feb 2026

Vincent

The room was outdated. We were “upgraded” from a city view to a river view. When your view is of the roof from

10/10

Exceptional

03 Feb 2026

Elizabeth

Room was very clean. Front desk, housekeeping, and valet parking staff very friendly and accommodating.

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Jeffrey

Super friendly staff. Upgraded room on my arrival. Legit human interaction daily by text to address any needs. Phenomenal service despite the Gasparilla crowds!

Business

2/10

Poor

01 Feb 2026

Noah

One of the worst hotels i've ever stayed at

6/10

Pleasant

31 Jan 2026

Patrick

Old and tired rooms. No gift shop and restaurant is not even diner grade

4/10

Poor

27 Jan 2026

Craig

The hotel hallway floors and room carpets are outdated, ugly, and stained. The heat didn’t work in my room on the coldest night of the year. It was 61 in the room.

2/10

Poor

25 Jan 2026

Fernando

For the price per night the hotel and the rooms

4/10

Poor

24 Jan 2026

DAYNA

I was expecting more from a Hilton and the pics. The hotel is in need of a remodel. It’s very worn in the hallways, room, bathroom.

Leisure

8/10

Excellent

21 Jan 2026

Victoria

Very nice staff who worked to make sure I had a great experience! They made the experience. The location was also beautiful and super convenient. The room itself did its job—there were some stains on the shower and some dirt but for the most part, it was clean and comfortable. Overall, a great stay!

Business

10/10

Exceptional

21 Jan 2026

Bryan Scott

The hotel was nice. The service in the restaurant was excellent. We loved having close access to the River Walk.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Joy

Loved the balcony. We did not eat breakfast. $32 for breakfast was far too expensive.

Partner

10/10

Exceptional

20 Jan 2026

joseph

Room comfort, river view.

Partner

6/10

Pleasant

20 Jan 2026

Frank

Shower was clogged, television WiFi signal kept going out… ehhh, not worth the money, kind of old too.

10/10

Exceptional

20 Jan 2026

Elaine

Loved the balcony view from the room , the staff was very friendly and welcoming. Restaurant was reasonable and comfortable and has nice views

Leisure Family

8/10

Excellent

20 Jan 2026

Judy

The room was clean. Staff was very courteous and very informative of the area. Yes I would stay there again.

Partner

10/10

Exceptional

19 Jan 2026

Sarai

We had an excellent stay here. Room had a beautiful view, it was clean and spacious. The water in the shower was HOT and had great water pressure!! Overall I’m so pleased with this hotel!!

Leisure Pet

6/10

Pleasant

19 Jan 2026

Jason

Leisure Partner

4/10

Poor

19 Jan 2026

Kim

The room was very dated, the bathroom was dirty and the tub was marked up excessively with tub touch up paint.
The patio door was dirty and the door would not close all the way. We were placed at the back of the hotel where it was noisy from the bar below. So difficult to get any sleep.
Very disappointed with the stay and hotel condition.

Leisure

6/10

Pleasant

19 Jan 2026

Terence

Staff was very friendly and courteous, however hotel needs to be updated...

6/10

Pleasant

18 Jan 2026

Shauna

Dated decor

10/10

Exceptional

18 Jan 2026

Leroy

Great staff clean room

Business

10/10

Exceptional

18 Jan 2026

SANJAY

Helpful and friendly staff. Rooms are clean and have all the necessary items. I was upgraded to the room with the river view and king bed, which I appreciated! Breakfast was not included but the daily amenities fee of $25 that is applied over and above what the room costs covers most of the breakfast cost.
Only real negative is that the hotel decor looks a little dated especially the carpets, which could use a refresh.

Business Self

2/10

Poor

18 Jan 2026

Margarita

It’s horrible and they charge you additional fees. The place is dirty

10/10

Exceptional

18 Jan 2026

Jean

Beautiful view of the river. Lovely room and restaurant.

Business_and_leisure Self

6/10

Pleasant

18 Jan 2026

Anthony

Old

10/10

Exceptional

18 Jan 2026

Ivan

Hotel was nice. No free breakfast. Good location.

Partner

10/10

Exceptional

16 Jan 2026

Evan

Great stay. No issues

Friends_and_family Family

8/10

Excellent

15 Jan 2026

Nadine

The hotel & my room were clean and generally well appointed. The staff was excellent - from the cleaning people, front desk, gift shop and valet - everyone was gracious and happy to help. The hotel structure could use some repairs though: peeling paint in the bathroom, frayed carpet in the room & halls, very well worn floors & walls in the elevator. Also, there was not alarm clock in the room, not any information about room service or onsite restaurant menu or hours. Overall a good spot, especially the location with a river view, but could use a bit of work.

Business_and_leisure Self

10/10

Exceptional

15 Jan 2026

Sorin

Perfect

Leisure Partner

2/10

Poor

14 Jan 2026

michael

Waiting for the remodel

Business Self

10/10

Exceptional

14 Jan 2026

Anjanette

Room was clean, but had a few tiny little black ants in the bathroom. Staff was kind and attentive. We did not eat breakfast. Our room faced the street, without a balcony.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Sofjan

Great place . Right by river walk. Can walk a mile all the way to aquarium and cruise ship port.
Free coffee in the morning.
I wish there are more eatery right by the hotel.
But you can walk to other eatery by the river walk or in the downtown area.

Leisure Family_with_children

8/10

Excellent

12 Jan 2026

Mirvat

Business Family

10/10

Exceptional

12 Jan 2026

Anthony

Just a centrally located motel for the things we wanted to do.

10/10

Exceptional

09 Jan 2026

Autumn

Staff was wonderful! Food was good and everything else met my expectations 😊

Leisure Self

8/10

Excellent

08 Jan 2026

Christine

Staff was very courteous

6/10

Pleasant

06 Jan 2026

Susan

Hotel is dated.

10/10

Exceptional

06 Jan 2026

Michael

Fantastic room, #501! View - 5-Star! Staff, including Valet, were GREAT! We will stay - hopefully in this same room - again!!

Partner

2/10

Poor

06 Jan 2026

Pamela

Definitely not a four star more like a two star hotel great views rooms need updating

10/10

Exceptional

05 Jan 2026

Geraldine

Room spotless. Need more front desk staff. Bar server was great.

Leisure Friends

4/10

Poor

05 Jan 2026

debra

Id like to send pictures- so that you may better understand. When I complained to the hotel staff, they said because I booked with Travelocity, they couldn’t do anything about it.

There was bathroom was in desperate need of refurbishing. There was grime & dirt in the bathtub. There were quick fix tile re- facing that was very noticeable. The sheets did not fit our king- sized bed and kept coming off - when I asked housekeeping for king died sheets, she said the hotel had ordered new mattresses, but the new sheets were coming next week!

Leisure Partner

4/10

Poor

05 Jan 2026

Mark

Dirty. Hidden fees. Missing many basic items in room like a chair and ice bucket liner. Very run down

2/10

Poor

04 Jan 2026

Giovanni

Liars, DONT BELIEVE THEM! price advertised is at least $69 short daily. Between $25 for a Amenity fee that we did not use because we just stay a night and a Forced Valet Parking $44, everything is not as advertised. By the way the rooms are old, the beds are so bad, and bathrooms out dated. It is a Hotel that should not be recommended at all.

Leisure Family