Hotel Tampa Riverwalk

United States , Tampa - FL
TAMPA, 200 North Ashley Drive
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100 reviews shown

6/10

Pleasant

29 Jun 2026

Terry

Under construction,

Partner

10/10

Exceptional

28 Jun 2026

israel

Todo en ese Hotel estaba exelente, silo que estaban remodelando alguna de la facilidades, pero el resto estaba muy buenos servicios..

6/10

Pleasant

26 Jun 2026

Pamela

They were upgrading but still charging over-priced/high rates. Visible water damage in the bathroom. Staff was helpful but overall, would not stay there again during reconstruction.

Friends

10/10

Exceptional

25 Jun 2026

Miguel

The staff was really helpful and polite. Everything was at walking distance

Self

2/10

Poor

24 Jun 2026

Amy

The property was undergoing renovations, the room we were in was sub par at best, the jet tub was filthy and didn’t work and the main tub/shower was dingy. Check in was annoying because the hotel cancelled my reservation and we had to get that sorted out. I feel as though for the amount of money spent this was not a great experience.

Business

2/10

Poor

22 Jun 2026

Bladimir

Muy sucio y malas condiciones

Partner

2/10

Poor

21 Jun 2026

Shatila

A lot of renovation. No amenities. The rooms and halls smelled of urine. I was supposed to have balcony. Did not. Toilet didn’t work. Stayed 1 night.

Self

10/10

Exceptional

21 Jun 2026

Adonis

Everything was great rooms clean great staff housekeeping very consistent

Partner

2/10

Poor

19 Jun 2026

Arthur

The hotel seemed like it was under construction. Our room smelt like mold. Very confusing layout!

Family_with_children

2/10

Poor

18 Jun 2026

Bladimir

Habia moho por todo el cuarto me cobraron 44 dolares extra por el parqueo; el hotel esta en construccion no dice nada a la hora de la reserva ;el hotel te escribe dias despues q esta en construccion la propiedad pero eso no justifica q estan sucias las habitaciones

Partner

4/10

Poor

17 Jun 2026

Christopher

Having booked this hotel months in advance it would have been courteous of the hotel to provide us early notice that they would be renovating the hotel. There would be no restaurant, pool, or even real lobby area. If you don’t want to hear construction noise, please depart the hotel before 9:00 am. They notified us 1 week before our arrival when they had already Ben under renovations for months.
I would not recommend a stay at this hotel on principal since they didn’t care if we are inconvenienced in the least.

Partner

2/10

Poor

16 Jun 2026

Luke

Pool was a building site.
Hotel area was dusty building site

Family_with_children

2/10

Poor

15 Jun 2026

Carolina

All of the photos that are placed in expedia AI generated, be sure to check actual photos that customers take and post

The entire building is under construction

Partner

6/10

Pleasant

15 Jun 2026

Sarah

Hotel under construction, no chairs on balcony.

Partner

4/10

Poor

15 Jun 2026

Khailash

Property was advertised as having a pool. Extensive construction going on on the property. There was no access to the pool. We had a difficult time finding the entrance of the property as the sign was poorly visible and have to enter through the parking garage. Lost a lot of time finding the entrance. Front desk clerk was very abrupt and did not offer any remorse in regards to amenities being unavailable. It was like whatever

4/10

Poor

14 Jun 2026

Jeannie

First off they are under construction! That should be posted.
We needed wash clothes and they stayed out both nights !! Fire alarm keep going off as I would blow dry my hair! Rediculous!!
Try to shower and hot water is scorching hot!! Have to turn down to almost no water to get it not to not be scorching HOT !Dated place. Great views! Just need to some major overhaul!
Staff was doing their job!

Partner

6/10

Pleasant

14 Jun 2026

Joyce

Disappointed most amenities in the hotel were under construction.

Partner

2/10

Poor

14 Jun 2026

Wendell

Trashed.

Business

2/10

Poor

13 Jun 2026

Andrea

I stayed at Hotel Tampa Riverwalk for a business conference and was extremely disappointed. I arrived around 5 PM and found the check-in process very confusing. Although I received an email stating the pool was closed and renovations were underway, it did not explain the extent of the construction. I accidentally ended up on a floor full of drywall and construction materials while trying to find the lobby. After several attempts, I finally located check-in.

My room on the 8th floor smelled like wet carpet as soon as I entered. The room was outdated and looked nothing like the photos online. The balcony appeared unsafe, and I was uncomfortable even stepping onto it. The dresser had a sticky substance running down the front, and there were gnats flying around the room.

When I called the front desk, I was initially told there was no manager available. After insisting and waiting in the lobby for about 20 minutes, a staff member provided a zero-balance receipt and advised that the $569 hold on my card would be released. I was originally told there was nothing in writing they could provide and that I could simply leave.

I understand renovations happen, but the current condition of this property is far beyond a minor inconvenience. The online photos do not accurately reflect reality, and this was nowhere near a four-star experience. I would not recommend this hotel, especially for business travelers.

Self

2/10

Poor

13 Jun 2026

Martha

This was by far the worst stay. Went to see family. The room was dirty and the tub did not drain. Standing in water as I showered was disgusting. The pool was under construction which I was not aware of. Ice was minimal, when I asked for ice, received only a small bag. The fridge was not working properly to keep items cold. When viewing the amenities online, looked beautiful. However, the construction was terrible, waking up to hammering and construction going on was a disappointment. I would not recommend the property to anyone. I felt like I was mislead when booking my stay.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Georgianna

The view from our room was amazing!! Check in was seamless and easy. They have a lot of construction going on at the moment so that makes a big difference in the stay. Parking and arrival is a little challenging but once the construction is complete it will be an amazing place to stay. The location is great for any downtown events.

Partner

8/10

Excellent

08 Jun 2026

Mary

Excellent location pleasant staff

Self

10/10

Exceptional

07 Jun 2026

Vincent

Great stay

Self

6/10

Pleasant

07 Jun 2026

Henry

The hotel is in a great location but is going through some major (NEEDED) renovations.
When I checked in my first room (riverfront w/ balcony) had a great view of the river but also peeling ceiling paint and sporadic WIFI (would connect and then disconnect - 2 bars then 5 min later 0 bars). I asked for another room and they accommodated with a bigger room (for more money) but facing the street. WIFI was back but the room was in worse disrepair with 4 inches of paint peel and extremely loud street-side noise from exhaust-tuned cars throughout the night. Also during my first morning a false fire alarm was sounded.

Again, the place is going through needed renovations and the room price somewhat reflected that but I would wait until the renovations are completed before I would consider visiting this hotel again.

Self

10/10

Exceptional

05 Jun 2026

Raeann

Great location!!

2/10

Poor

05 Jun 2026

Brett

I booked a king room with river view and a patio 2 1/2 months ago pre-paid. I moved the date 1 day forward through Expedia a month before check in. First I showed up to a construction nightmare at the hotel. Pool closed, restaurant closed, makeshift bar. No parking, then when I checked in my room was not available! No record of my changing my reservation. I had to settle for a standard double bed room without a patio street view. I was never refund for the large price difference as the clerk said I would be. Not a pleasant experience!

Family

6/10

Pleasant

04 Jun 2026

Marzia

The hotel is under construction and no pool available and lots of worker around you are not able to use the outdoor areas. I decided for water view but from the balcony you can see all the construction on the propriety. Staff was nice and great and the room was clean. We enjoy the gym.

Family

8/10

Excellent

04 Jun 2026

Karen

Amenities not all available due to construction.

Partner

10/10

Exceptional

03 Jun 2026

Lisa

Great staff, but the construction limited the amenities.

Partner

2/10

Poor

03 Jun 2026

Morgan

Family_with_children

10/10

Exceptional

03 Jun 2026

Marianne

Everything was great!

Self

10/10

Exceptional

02 Jun 2026

Janice

Great place to stay

6/10

Pleasant

02 Jun 2026

Sandra

Construction. Renovations no pool once all this is done will be beautiful

Family

10/10

Exceptional

01 Jun 2026

Toshiba

Ok not too far from the port.

Self

2/10

Poor

01 Jun 2026

Tonya

Checked in & Checked right back out!! The whole place is under construction, no pool, no outside bar, the room smelled Old, there was black mold noted on the cabinet where the refrigerator was stored, sliding glass door had to.screen on it & the glass was cracked!! DISGUSTING!!! Hotel.com fought for my money back!! Receptionist was a snot!!

Friends_and_family Friends

2/10

Poor

01 Jun 2026

Nam

I'm sure it would be fine after renovating but now. the first floor is a concrete zone. sent a email about no pool, food or fitness ont the way to the hotel, dust, room was in a bad conditon. microwave breakfast sandwich for 12 dollars. staff did what they could but. bottom 3 worst hotels ever.and the other two had bullet proof glass in the lobby.

Self

6/10

Pleasant

31 May 2026

Tenisha

Not knowing of all of the construction going on. No pool, Ice machines not on the floor.

Partner

10/10

Exceptional

30 May 2026

Dayana

Amazing I love to stay in that hotel

Partner

2/10

Poor

30 May 2026

Sierra

The room was horrible! Smelled like throw up as soon as you got off the elevator. The room was dirty, dead bugs, stains on sheets, etc. the only thing good was the hotel staff were very helpful in getting me a refund.

Friends

10/10

Exceptional

28 May 2026

Roy

Perfect location. They are working on hotel not everything was open no restaurant. Good value

Partner

6/10

Pleasant

27 May 2026

Jeffrey

Needs an upgrade in order to make it a better stay.

Self

10/10

Exceptional

27 May 2026

Ksenia

Nice clean place

Business

6/10

Pleasant

26 May 2026

samantha

It was a reasonable proced hotel except your forced to pay 40 a day for valet due to no free parking

Partner

4/10

Poor

25 May 2026

Randall

Was under renovation - wet difficult and confusing access points - room in dire need of renovation yet still the hotel charged like it was a 4 star property.

Hope they get it improved soon and take care of client base - it’s in a wonderful location

10/10

Exceptional

23 May 2026

Latisha

Love this hotel

Family_with_children

2/10

Poor

23 May 2026

David

The staff was inadequate in offering any help or Accommodations after charging my card 3 times the amount that the rooms actually cost I was asked to just use another card because the Apple Card came up as a different transaction number than the actual tangible card. Was told the money would be sent back in 2-3 days but just hand over another card to she can change and hold an additional $659 on that to stay in a $170/night room for 2 days is laughable to think a patron would be fine to fork over $1200 total in room charges and holds for a $445 stay. I hope no one traveling to this location ever has to deal with the non-existent professionalism and weak team effort they had to offer. If this is the best they can do, then I’d recommend you take your money to neighboring hotel where there would actually appreciate your business. Of course I was told by the woman at the front desk that she is in fact “the manager” makes this even more unfortunate. Good luck

Partner

4/10

Poor

23 May 2026

Marylin

The property is in construction. Very noisy. Not a good experience. The Hotel was very expensive. Not worthy for the money that we paid

4/10

Poor

20 May 2026

Sue

Construction going on. No one to help with luggage. Tub did not drain. Would not go back there.

Friends

2/10

Poor

19 May 2026

Israel

Beside the fact that half of the hotel was in construction, we had to wait until 4pm (check in time) to get the room key.

Having the construction going on, I was expecting a little more service-oriented approach to the customer.

Hotel didn't look fully booked at all.

Breakfast was really a joke (coffee, fridge with drinks and sandwich) and the rooms way overdated (definitively a renovation needed).

We booked 4 people in a 2 queen bed room, but only had 2 towels and the 1 old sink...
again, definitively a renovation needed.

Hotel location is very good, too bad the current service and uncomfortable renovation happening.

Not a 4* level and way overpriced in my opinion.

Family_with_children

6/10

Pleasant

19 May 2026

Arlese

Renovation in progress so it was just a room with no amenities. Parking at $44 was ridiculous. Too expensive.

Friends

8/10

Excellent

17 May 2026

robert

The hotel is in renovation mode and nothing was open.
Room was in need of fixing up, but it was clean.

Partner

8/10

Excellent

16 May 2026

Azzan

Staff and amenities were excellent.

8/10

Excellent

11 May 2026

Francisco

Aside from the construction crew while I was there the hotel was good - it's needing some TLC. Location to University of Tampa doesn't get much better and the service team was very attentive.

Family_with_children

6/10

Pleasant

10 May 2026

Hannah

The hotel is under renovations and they told us way too late to make and changes. The room was fine but zero amenities. Book elsewhere until they are done with renovations.

6/10

Pleasant

09 May 2026

elliott

I understand the property is under construction, but room was not in great shape, view obstructed. No signage on how to enter parking.. And my room lock was dead, painful when coming in at 130am (thinking it wa my key i tested a few nearby doors and half were dead)

However it is convenient, and will hopefully be better after renovation.

Self

2/10

Poor

07 May 2026

mike

The room was dirty the carpet was dirty the staff was not very helpful had a party going on somewhere in the hotel till 6:00 a.m. keeping me and my wife up all night they were so loud I could hear what they were saying slamming the doors no one cared I called the office nothing happened didn't get a refund nothing this hotel is a piece of garbage stay away the people that run it suck

Partner

6/10

Pleasant

05 May 2026

Julius

Construction site at time of stay

Self

10/10

Exceptional

04 May 2026

Joseph

Excellent property, price, and wonderful staff. We were there for 1 night to watch the Tampa lightning game so relatively quick trip. Saw a bunch of reviews knocking the place. I’d like to clear the air with some of the snowflakes out there. Yes they are renovating in the building next to where we stayed and have done a great job erecting temporary partitions between the hotel and the construction. Yes we were there on a weekend so no construction was happening. The property is in good condition…does it need some updating yes hence why they’re renovating but our room was clean, quiet, and wonderful balcony with a view of the Hillsborough river and downtown. They have a little bar set up and some great seating looking out at the river. The staff could not have been more friendly and outgoing. Now given the construction we probably would not book anything mid week and the amenities are limited at this time. For a quick one nighter or weekend in Tampa the place is great and the rates were half of neighboring properties. Plus walking distance to a ton of downtown Tampa stuff. Can’t wait to get back there after the renovation is done because it’s a spectacular location. Great work by the staff!!!

8/10

Excellent

04 May 2026

Taylor

Air conditioning didn’t work well. Staff were friendly and helpful.

Friends

4/10

Poor

03 May 2026

patricia

The hotel is in very old and smells like mold.
So very uncomfortable in the hotel.

10/10

Exceptional

01 May 2026

Keneshea

good

2/10

Poor

01 May 2026

MaLeisa

Room didn’t get cleaned. They took a $300 (!!!!!!!) security deposit it was under major construction but the still charged full price.

Friends_and_family Family

6/10

Pleasant

29 Apr 2026

Gail

The hotel is currently under renovation however it is quite old. The AC makes a rattling sound once it is too high, the elevator is scary kinda old. The Valet parking guys were really nice and efficient. The front desk staff needs some help, not the most diligent. Check out felt like checking out 2 years ago, long, slow and confusing.

Family

4/10

Poor

29 Apr 2026

Laura

I booked this hotel a week after I bought tickets to the BTS concert. I requested a handicap room accommodations. I sent a 2nd email no response to either email. 1 week prior to my check in I was informed major construction was going on at the hotel so several of the amenities would not be available. Upon check in I asked again about the handicap shower and was told they were full so no way to get a handicap room. Was also told at check in because they didn’t have a handicap accessible room with a walk in shower they would provide a shower chair and it would be in the room when we returned from the concert. No chair no body knew anything about one. But they did bring a chair which worked. Over all would not book there again.

Friends

2/10

Poor

28 Apr 2026

Ashleigh

cancelled our room when we didnt arrive exactly at 3 during check in time with no prior warning or attempts to reach out - refused to offer another room saying the hotel was overbooked. Extremely disrespectful and rude front desk staff who gave wrong information about policies as well.

Friends

2/10

Poor

27 Apr 2026

Marbeth

I booked this room in December and paid a premium price. Just weeks before my stay—when I no longer had any other options—I was informed that the hotel’s pool, bar, and restaurant would all be closed due to construction. The so‑called temporary “grab and go” dining option consisted only of two consumer air fryers and pre‑made sandwiches, which was completely inadequate for a hotel of this caliber.
The condition of the room itself was unacceptable. It had not been vacuumed, and there was human hair and a toenail on the floor near the sofa. There was also human hair on the sofa itself. In addition, the pull‑out couch had no sheets, pillows, or blankets. The room was stocked with only three towels and travel‑sized soap and body wash.
I requested that the room be properly vacuumed and asked for sheets, pillows, blankets, additional towels, and toiletries. While sheets, pillows, and blankets were eventually provided, the room was never vacuumed. I had to remove the hair and toenail myself using napkins and dispose of them.
I went to the front desk to complain and was given a complimentary drink voucher, even though I do not drink alcohol. When I asked for a cup of hot water so I could make tea using my own tea bag, I was told that this could not be provided.
Overall, this was an extremely disappointing experience. The quality of the accommodations and service was far below expectations, especially given the high cost of the stay.

Family_with_children

4/10

Poor

27 Apr 2026

Chidozie

Room was dilapidated and dirty. Understood the hotel was under renovation but everything looked aged and run down. Should do better to provide what guests pay for.

Friends_and_family Family

4/10

Poor

26 Apr 2026

Douglas

Pictures do not match with what the hotel actually is! Would not have booked if pictures were up to date and accurate!!!

10/10

Exceptional

26 Apr 2026

steve

Family_with_children

2/10

Poor

26 Apr 2026

Asami

Even though I had made the reservation a year in advance, I was notified at the very last minute that the pool was under construction. Had I known that, I wouldn't have gone.

Friends

6/10

Pleasant

26 Apr 2026

Todd

The restaurant, gym and pool were all closed, the driveway was closed making it difficult for Uber drivers to pickup or drop off. This is all due to construction and renovations. I would recommend calling to find out the status of what appears to be major renovations. Even though this is on the river walk there are very few restaurants within walking distance

Partner

4/10

Poor

23 Apr 2026

Kristi

The bottom line is, the room and view on the 5 th floor was very nice, however it quickly turned into a nightmare.
A roach showed up on the bed, and then it scattered. We contacted the front desk and they acted as if it wasn’t a big deal. “Well we can send security up there to get it”…
We were then moved to the 3rd floor with a terrible view and a completely “section 8” type looking room.
The hotel customer service should be ashamed of themselves. We were not offered anything for our inconvenience.
Nobody wants to sleep in a room with a roach, and they tried to blame it on us for the roach being in the room.
Lastly for our trouble, they tried to offer us a free breakfast.
I’ll never stay here again, I’d rather spend the night in a storage unit than stay at this place!!

Friends

4/10

Poor

19 Apr 2026

Timothy

The room was in need of lots of repairs lighting was poor in the bathroom

Partner

4/10

Poor

17 Apr 2026

James

No useful comments are merited. The staff was helpful but the facility was not worth the price

Friends_and_family Family

6/10

Pleasant

16 Apr 2026

Catherine

The property is being renovated so there are very limited amenities. The staff are super helpful, friendly and professional. We stayed in a building adjacent to the building where the reception is. The building was old and obviously in need of an upgrade but room and bathroom were clean. Location on the River Walk is super.

Partner

6/10

Pleasant

16 Apr 2026

Rodney

The hotel was under some well needed renovations when we arrived, looks like they were doing a new pool area. The hotel hallways showed signs of neglect, beat up walls, and worn carpets.My big gripe was the A/C in the room was not adequate, the room was hot as they all face the setting sun.They staff did send up a maintenance guy to look at the issue , they said they would let us change rooms but we declined, we just went out for the evening. Luckily I had 3 little fans I took on the cruise with us to add a lil comfort,
The valet people were good to us.I will not stay at this property again.

Partner

6/10

Pleasant

14 Apr 2026

Stefanie

Under construction, I wish I would have known before booking, had to pay for amenities they didn’t have

4/10

Poor

13 Apr 2026

Julie

Location is good- 1.7M to Hyde park. River view couldn't be seen through cloudy nasty film on sliders, sliders stuck and not working properly. Listen to bells chime at church all night long on the hour. Under construction so currently noisy. Room okay but has been worn hard. Fridge and safe helpful.

Partner

10/10

Exceptional

12 Apr 2026

Juan

Good location with a good price!

Self

4/10

Poor

11 Apr 2026

Kristin

Not what I expected for almost $300 a night
Staff was friendly but couldn’t get a straight answer out of anyone regarding where/what we could use our $30/day credit on. The “restaurant” was open limited hours breakfast was premade items heated up in an air fryer, no ice machine on any floor. Room was a dump! Walls were paper thin, could hear other guests talking, etc, mattress felt like it had a sink hole in the middle. Room was suppose to accommodate 4 people but there were only 2 bath towels. Bathroom was small, clean but not nice looking. Wasn’t informed until day of check in that pool was closed and entire place was under renovation. No discount was offered.
Truly disappointing experience given we were there for accepted students day at Univ of Tampa. Hotel was walking distance to campus but will never stay there again.

Family_with_children

10/10

Exceptional

10 Apr 2026

Kelly

Great

8/10

Excellent

09 Apr 2026

Louis

Did not try breakfast

10/10

Exceptional

09 Apr 2026

Gina

Perfect location. Clean Room. Walking distance from some of Tampa's best.

Partner

2/10

Poor

09 Apr 2026

Holly

By far the worst hotel experience in my 31 years of life.
Biggest waste of $200- HUGE RIP OFF. Less than a week before our stay we were notified that the pool, both bars, and restaurant would be closed for renovations. Unfortunately they only took $25 off the price for us, making the stay now $198. Expedia didn’t give me the option to cancel the stay.
We got to the room and it stunk and there were huge stains on the couch. One that looked like urine and the other looked like blood. There was also tons of hair and dirt all in the carpet. We went down to complain but didn’t even need to say much. the front desk guy seemed used to just moving people to other rooms based on how quickly he upgraded us to a suite with very little convincing.
We were upgraded to suite but it was just as filthy.
Bugs crawling in tub, large yellow stain on sheets, suspicious brown stain on box spring. Weird smell.
When attempting to sleep, the fitted sheet kept coming off of the mattress which was horrifying with how filthy everything was. But despite the filth, sleep was impossible due to noisy church bells chiming all night and the sounds of what I think were cars thumping over the nearby bridge.
It was a $200 stay that had the cleanliness of a pay-by-the-hour motel.

Partner

2/10

Poor

08 Apr 2026

Sophia

We chose this expecting a Hilton and was gravely disappointed. My list... there was mold in our shower and shower curtain, the rugs were torn throughout the room, our tub didn't drain, the bathroom door was swollen and handle broken so we got trapped in the bathroom every time we used it, the main door on the other hand wouldn't close unless we slammed it. Our coffee machine was broken, the replacement was just dropped off in our room but the broken one was left connected.
Front desk acted sooooo surprised with all the complaints. We were there 2 nights, 2 days. on the second day we went for breakfast with a very limited menu. turns out they were shutting down to remodel. This was NOWHERE to be mentioned yet they charged FULL PRICE comparable to the other Hilton one block over. We went to check out UTampa and this was the worst hotel experience! Gross

Family

4/10

Poor

07 Apr 2026

P David

We did not know the hotel was under construction/ renovation!!
Restaurant Closed / Pool Closed & Access to the River Walk closed!!!

Partner

6/10

Pleasant

07 Apr 2026

LaShonda

Room was dated requested room with river view was put on river side only to see top of a roof

Partner

2/10

Poor

07 Apr 2026

Alison

Checked in, got to my room and checked right out.
Property under renovation. No amenities. I felt unsafe.

Self

6/10

Pleasant

07 Apr 2026

Karin

The hotels.com did not mention that the hotel is undergoing extensive renovations. There is no restaurant or bar. It also didn’t state that parking is $44 for valet parking. It looked like the regular garage is closed.

Partner

10/10

Exceptional

06 Apr 2026

Joseph

Great stay in downtown Tampa

2/10

Poor

05 Apr 2026

Christopher

Pass on this

10/10

Exceptional

05 Apr 2026

Tabitha

Great stay and location for coming home to see a lightning game. Construction didnot interfere with too much.

Family_with_children

6/10

Pleasant

05 Apr 2026

Ashley

4/10

Poor

05 Apr 2026

Sandra

This hotel is under renovation. The pool was drained. You could go next door to the Aloft and use their pool. It was crowded and is small, but did the job. The restaurant bar they spoke of had a wood plywood piece of wood as the bar. The hallways had ironing boards and miscellaneous furniture in it. The carpet is coming up. The rooms are old. Walls just drywall. This definitely was not the atmosphere we were looking for, we checked out a day early.
The staff was very helpful and kind.

Family

2/10

Poor

05 Apr 2026

Ayana

Under renovation with no warning or compensation

6/10

Pleasant

03 Apr 2026

Patrisha

Parking was terrible. Couldn't locate the self parking lot that is apparently within a couple of BLOCKS of the hotel so we had no choice but use the overpriced valet parking. Very nice valet guys, though. Had no idea the hotel is undergoing major renovations so we were walking through construction to get to/from our room. The term \"lipstick on a pig\" describes our room. Also, the street noise was horrible. Don't do \"city view\" if you can avoid it. Staff overall were very friendly. Beds were ok. Towels were decent. Should have just stayed outside of the city for a lower rate.

Family_with_children

4/10

Poor

02 Apr 2026

Derek

I didn’t eat breakfast but did have dinner at their restaurant and it was subpar in my opinion. The hotel felt outdated, really old rickety elevator, and just didn’t ha

2/10

Poor

02 Apr 2026

Patrick

Staff was great. Hotel was under construction. No pool, no onsite restaurant. 4 star cost, 1 star hotel

Friends_and_family Friends

4/10

Poor

02 Apr 2026

Jeremy

The hotel is now under major construction, which I was not notified about prior to my arrival. Check-in was a disaster as the internet kept going down so they couldn’t check me into a room. It took 3 hours to get them back up and running. All amenities were closed, halls were crowded with all of the swaps of old and new furniture. The room I had was very outdated & rundown, even the balcony chair(s) were missing. Staff offered me a free breakfast voucher, but a discount on the room is truly what should have been given. This is a Hilton property, but felt like an oversized motel.

Business Self

10/10

Exceptional

01 Apr 2026

Janessa

The location, pool, restaurant and price make this an excellent choice!

Family