Embassy Suites by Hilton Tampa Downtown Convention

United States , Tampa - FL
Tampa, 513 South Florida Avenue
Show on Google | Website | Map

100 reviews shown

6/10

Pleasant

05 May 2026

Heather

Hotel stays should be convenient not inconvenience you take my truck for valet parking, which is normal at any hotel just to turn around and tell me I need to download an app put in all my credit card information just to receive my truck back. Guess should not be inconvenienced to download apps for valet parking. What part of valet is that?

Self

10/10

Exceptional

04 May 2026

Cynthia

Wonderful caring staff. Beautiful hotel

Self

6/10

Pleasant

03 May 2026

Victoria

The hotel is designed around an atrium with every room having a window facing the atrium. I am not a fan of that design. If I had known about it, I wouldn't have picked it. The window facing the atrium had louvers, but some were difficult to close completely and they did allow some light from the hallway into the room. Fortunately, there was another door inside the room that could be closed by the beds for extra privacy. The rooms were clean and quiet. The lobby wasn't kept that clean. There were many people there as it was a Saturday in May. The workers did not keep up with keeping the lobby clean on the tables and there were stains on some of the couches. The lobby seemed small compared to the size of the hotel.

The breakfast was fine but not exceptional. There was an Omelette station, but they were cooked on a grill which makes the eggs very thin, and they were cooked in too much oil. Omelettes need to be cooked in a pan for the right thickness. There were many food items on the buffet which was good, including fresh fruit, yogurt, bread choices you could toast, oatmeal, some hot foods, waffles, etc..

Partner

10/10

Exceptional

03 May 2026

Elizabeth

Great place to stay and extremely convenient to the convention center

Partner

10/10

Exceptional

03 May 2026

Ann

Nice seating / lounge area - Starbucks on property nice asset; staff readily available in assisting with luggage and retrieving vehicle.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Johnnie

The desk staff was excellent on arrival and departure. the room was clean and quite I slept great.
The grounds were clean area felt very safe. We ate at the hotel restaurant food was good, we had breakfast once it too was good. Enjoyed the pool.
I would stay there again.

Family_with_children

10/10

Exceptional

30 Apr 2026

Enmanuel

Walking distance to the convention center. The sky bridge was a plus

10/10

Exceptional

30 Apr 2026

Tanya

It was great!

Partner

10/10

Exceptional

30 Apr 2026

Mark

Loved it clean and convenient to walk to restaurants

Family_with_children

10/10

Exceptional

27 Apr 2026

Enrique

Will definitely go back!

Family

8/10

Excellent

27 Apr 2026

Amber

We really enjoyed the location which was so close to restaurants and convention center. Breakfast was great and staff was very welcoming. The night staff was our only issue, they didn’t really want to be bothered.

Family

8/10

Excellent

26 Apr 2026

Connie

Great location

10/10

Exceptional

26 Apr 2026

Jessica

Breakfast buffet had good options.

10/10

Exceptional

25 Apr 2026

Kristin

Staff helpful location perfect for the downtown event.

Family_with_children

10/10

Exceptional

23 Apr 2026

Victoria

Love, love, love this hotel! Beautiful property, helpful staff and great location. The breakfast was phenomenal! A lot of good healthy choices and fully stocked the entire duration of breakfast. Fabulous stay!

Partner

4/10

Poor

22 Apr 2026

Abraham

il a excellent emplacement très pratique pour aller voir le match de hockey de Tampa, mais l'hôtel est très médiocre, je dirais 2 étoiles

Partner

6/10

Pleasant

22 Apr 2026

Rhonda Lynne

Cockroach in room and check in very delayed. Had to speak to manager after waiting 1.5 hours after check in time because kept being told my room wasn’t ready yet. Surprisingly he found a room that was ready when the check in person told me it wasn’t. Location was good though.

Partner

10/10

Exceptional

18 Apr 2026

Tammy Lynn

Everything was perfect!

Partner

10/10

Exceptional

17 Apr 2026

Deidra

I really enjoyed my stay. The area was perfect for date night. The hotel was super nice, the breakfast bar was hella good and staff were nice. The valet got a little crazy but I’d still give it a 5 star

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Roseanne

Excellent service

Family

8/10

Excellent

15 Apr 2026

Kelli

We chose this hotel pre-cruise, for the proximity to the arena and cruise terminal. It is a quick 3-5 minute walk to the arena. There is trolley stop is just out the front entrance. Check in was quick. The room was huge, and clean. The included breakfast had many options, and included an omelet station. The pool area was a little dirty, and the pool has some noticeable areas in need of repair. The bathrooms were not always accessible during pool hours. The attached restaurant was convenient, food was great.

Partner

10/10

Exceptional

14 Apr 2026

John

Breakfast was great

Family_with_children

8/10

Excellent

14 Apr 2026

Caridad

The hotel was overall very good—clean and comfortable. However, I had trouble sleeping because the bed was quite noisy. Every time I moved, it made sounds, which was a bit disruptive.

Family_with_children

10/10

Exceptional

13 Apr 2026

Lauren

The breakfast was good, everything was clean and the staff was great. I would stay again.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Curtis

Outstanding breakfast

Friends_and_family Friends

10/10

Exceptional

10 Apr 2026

Ryan

Awesome Bay view room with a very nice and scenic pool area. Walking distance to the Benchmark Arena and the Waterfront. Will definitely be back.

10/10

Exceptional

09 Apr 2026

Torre

Clean room plenty of space nice pool

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

Sunila

It was an average experience until I saw bugs on my bed. The Taste Restaurant was exceptional and the only thing I liked on the property. The pool was nice and the water was warm. It is a very convenient location to downtown which is why I picked it but it did not exceed my expectations. I would never stay there again. The valet is very expensive. You cannot rent a car and stay at this hotel. The Teco Train stop is nice to go for a stroll and explore. It's free and right in front of the hotel. Those were the only decent things at this hotel. Nowhere for kids to really explore and enjoy. Lobby is small. Nowhere around safe for kids to run around. Cars are constantly driving in and out right by the entrance making it dangerous to cross over.

8/10

Excellent

06 Apr 2026

Michael

Only problem was the room being cleaned. Left cleaning rags on furniture, only emptied one trash can and the most awful thing...they didn't replenish the coffee!

Business

10/10

Exceptional

05 Apr 2026

Tiffany

Great Staff and breakfast!!!!

Family_with_children

10/10

Exceptional

05 Apr 2026

Janine

Loved our stay here! 3 min walk to Benchmark Arena which was also handy 😊

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Rachael

The room was ready, even though we checked in 30 minutes early. The pool was very nice and overlooked the bay. Along with complementary cocktail hour in the lobby there were some poolside samples of drinks. There were also poolside snacks, including burgers, pizza, and chicken strips for the kids. Breakfast was good with eggs made to order omelettes waffles muffins, toast, bagels, bacon, sausage, cold, cereal, free coffee. If you prefer Starbucks, there’s a Starbucks conveniently located in the lobby too. The downtown Tampa embassy at the convention center is conveniently located with mini walkable destinations.

Family_with_children

8/10

Excellent

05 Apr 2026

Sarah

This hotel was great, very friendly staff, free welcome drinks and a huge breakfast buffet. There is a Starbucks located right in the lobby. A few drawbacks were the lack of parking - we came for the hockey game and were forced to valet the car or park multiple blocks away and walk with our luggage. Valet pricing is NOT $45, they increased the price but have not updated their website. They also dump additional fees and taxes on top of it. The air conditioning in the room is set to go back up regardless of what you set it on. My husband and I both woke up sweating.

Partner

10/10

Exceptional

03 Apr 2026

Lueversia

10/10 This is one of my favorites places to stay when I’m in Tampa, it’s clean the staff is nice and the breakfast buffet is very good

Family_with_children

10/10

Exceptional

03 Apr 2026

Wendi

Great location for the convention center, phenomenal breakfast! Very nice staff. Nicely appointed rooms. Pool is very small but has a good deal of seating around it and in it. It’s in a nice location on the 3rd floor outdoors.

8/10

Excellent

03 Apr 2026

Brandi

The Taste restaurant inside the hotel is a great place to hang out. Love that the hotel offers a free happy hour every night which includes snacks, beer and wine. While the breakfast buffet included in our stay did have several options unfortunately none were gluten free or dairy free. The room was spacious with a great view of Amalie arena. Pillows however were very uncomfortable and the bathroom was beginning to show its age. Nice pool area just wish the food and drink stand at the pool was open. Overall in a good location right in front of Trolley stop #10.

Partner

10/10

Exceptional

03 Apr 2026

JORGE E

Our experience was excellent from the start! Everything from check-in, room & accommodations, Lobby, staff at Bar, Omelet station attendant, breakfast selections....nothing could have been better!!!

Family_with_children

10/10

Exceptional

31 Mar 2026

Julia

Good

10/10

Exceptional

31 Mar 2026

Robert

I didn’t eat or drink on the property but the location is right in the middle of everything. Very easy to get to the river walk and all of the local restaurants and bars.

Self

6/10

Pleasant

27 Mar 2026

Catherine

We stayed here when our daughter took the bar exam so it was just due to convenience. The breakfast buffet is what you would expect. The \"complimentary evening reception\" they could make so much better as it is very limited on beverages/snacks. Most people skipped it and went to the bar. I found that requesting something from housekeeping was next to impossible. We did not want our room cleaned just request towels and the housekeeper (Beatu) told us no. We then called the front desk.. We never got those towels and went to borrow from the pool area. Speaking of the pool it is extremely small. In my opinion it has more of a motel vibe. We would never go back by choice.

Family

6/10

Pleasant

24 Mar 2026

Caitlyn

The staff here were lovely! The whole space was clean & bright. My only complaints are the wifi & hot water didn't work. Also, my \"city view\" was of a wall.
Overall, it was an adequate hotel

Business

6/10

Pleasant

22 Mar 2026

Marlena

The location is great and the staff really top but the property is in need of a refresh. Our room had a musty odor and there was rust on the edges by the shower. It was clean but for the price, I would expect nicer rooms.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Narayanan

Its a fantabulous place. Loved the stay and everything about the hotel. The reception guys was really nice, welcoming and guided us with everything. We had booked rooms with views and it was wonderful. The beds were super comfortable. The place is super clean and very well maintained. The pool is amazing too. The breakfast was amazing with live Omelet making stations cooked to your liking. The spread a elaborate. I personally haven't seen a spread in the US like this. Most of the international hotels do so I was pleasantly surprised. They have valet parking too. If you plan to go in and out and drive around then valet parking is good since its $40 a day. We parked in a parking garage next door since we just walked around. Would highly recommend this place.

Family_with_children

4/10

Poor

21 Mar 2026

Linda

The parking space is not always available if hotel is sold out. We had to park two blocks away.

Partner

4/10

Poor

18 Mar 2026

Velia

The sheets were not clean, the pillows felt old and bunched up. I usually take towels when I travel so I can’t say much about that, but the room looked like it’s in need of some renovations. The staff was super friendly. Keep in mind they will put a $100 hold on your credit card for any service you request, I didn’t request anything but I only got $60 back…I’m not sure why and I’m not going to worry about, I will not stay there again.

Family_with_children

10/10

Exceptional

17 Mar 2026

Elizabeth

Will stay there again! Staff very helpful too

Partner

6/10

Pleasant

14 Mar 2026

Balinda

We requested a water view and were told we were being upgraded. We arrived at the room and it overlooked a parking garage and smelled like cigarettes. Not impressed. It served its purpose for a place to sleep after a concert. For over $500 we paid I sure wouldn’t expect my breathing to be stuffed up by cigarettes!

Family

10/10

Exceptional

14 Mar 2026

Darlene

Very good breakfast and happy hour. View of the city was nice. Pool is nice. Valet was fast. Staff courteous.

10/10

Exceptional

12 Mar 2026

Lisa

Clean room. Really enjoyed our stay

8/10

Excellent

11 Mar 2026

Kiana

Partner

10/10

Exceptional

06 Mar 2026

shawnna-kay

The front desk staff (Rob) was very kind and friendly. Thanks for the hospitality! Will definitely consider staying at the embassy suites again.

Self

10/10

Exceptional

06 Mar 2026

Brenda

Great staff, nice area to walk around! Meals included breakfast!

Pet

6/10

Pleasant

04 Mar 2026

Romaisa

Room was really cold and heating system wasn’t working.

6/10

Pleasant

02 Mar 2026

Anna

The hotel was generally ok, except that half of their elevators did not work. And since this is a Convention Center hotel, lots of people were staying there who needed to go to the same events at the same time. Spending 15 minutes just to get to the elevator was not fun.

Self

2/10

Poor

02 Mar 2026

Kimberly

Unfortunately, I was unaware of 500 high school students that would be staying there when I booked. They ran the entire hotel. It was a horrible experience. 17 minute wait for the elevator because they stop at every floor and hold the doors. Management done nothing to control the kids. Beautiful room, but never again!

8/10

Excellent

01 Mar 2026

Julie

Room was very nice. Clean she spacious. Happy Hour was greatgreat except for

2/10

Poor

01 Mar 2026

Daniel

When we arrived at the hotel they had cancelled our reservation. They said my credit card didn’t go through but it was the same credit card that I had used to book the rental car and every other hotel on our trip. It was a Saturday night and this hotel and every other decent hotel in the area was fully booked. It took us hours to find a room at another hotel and I wish I could include a photo here of the room we ended up in for the night. I’m not a guys who needs a lot or anything luxurious but the safety of my family was definitely a concern were we ended up. I expected my room to be available when a booked at a Hilton hotel through Expedia.

10/10

Exceptional

27 Feb 2026

Vincent

Everything

Partner

10/10

Exceptional

26 Feb 2026

Giuseppe

Really nice hotel . Very clean and spacious rooms

Family_with_children

8/10

Excellent

25 Feb 2026

Ana

Great staff

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Amy

The location if you are attending an event at the Benchmark Arena is perfect. The staff was pleasant, accommodating and helpful. The rooms were clean and spacious as always at Embassy Suites. It is also nice have a restaurant/bar on the premises that stays open late so you can grab a drink and food after the event and not have to fight the crowds at other local establishments.

6/10

Pleasant

24 Feb 2026

Matt

The room felt very worn/beat up. Needs a full remodel. Sink drain at wet bar looked dirty / stained. Bath tub had hair that wasn’t ours. Lobby furniture very worn /stained. The afternoon happy hour reception is very basic, warm tap beer and well drinks with chips a salsa. The restaurant/bar (“Taste” I believe is the name?) was good for drinks. All the staff was very friendly and professional so at least that was a plus. Location is good for downtown/convention center.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

William

Room was spotless and suite is well maintained.

Friends

10/10

Exceptional

23 Feb 2026

Michelle

Love the room, and it was clean.

Friends

8/10

Excellent

19 Feb 2026

William

Great stay. Extremely convenient walk to Benchmark International Arena.

2/10

Poor

19 Feb 2026

Karla

At the arrival to our hotel. The room that I had reserved through Hotels.com was not the one assigned to me. I reserved 2 qween beds with bay view and was given one king bed. I explained and they moved things and got me a 2 qween bedroom with city views which was the only thing they had available.

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Josh

Excellent location with helpful staff

Family_with_children

8/10

Excellent

18 Feb 2026

Marianne

Good spot nice location but elevators need fixed

Family_with_children

10/10

Exceptional

18 Feb 2026

GARY

The whole experience was better than expected and a very short walk to the Bocelli concert

Partner

6/10

Pleasant

18 Feb 2026

Marlene

The room was in good condition except the mini fridge did not work and the room I booked was not available. The property could not adjust the rate because they said it was booked through a third party. The staff was very nice though and they refunded my room service meal and destination fee. Also, no one came in on the second day to give clean towels etc. so we had to ask for that. Overall, we had a good experience in a very good location.

Family_with_children

6/10

Pleasant

17 Feb 2026

brigette

Room was musty smelling and had not been vacuumed well big hair balls in corner of living area and bathroom. Pull out sofa bed was basically springs and mattress appeared old caving in the middle when you would lay down was not expecting this considering what was paid for 3 nights. Housekeeping and maintenance were prompt when needing something and valet was excellent. Hotel I’m pretty sure was sold out while we were there with a big volleyball tournament all weekend and concert that Friday so with that being said only 3 elevators working out of 4 which would sometimes leave waiting 15/20 min to get on. Location was wonderful walked or rode the street car most of weekend. Check-in was easy and fast.

Family

2/10

Poor

15 Feb 2026

Richard

Someone tried to break into break into my room Wednesday night and I caught them and the front desk staff treated it like it wasn’t a big deal.

Business

4/10

Poor

09 Feb 2026

Melinda

staff was not supportive. check was difficult and I had to leave a day early and they said they can't return the payment for that day. front desk will take for ever to answer the phone

Business Family

8/10

Excellent

07 Feb 2026

Kathleen

It was a very nice room

10/10

Exceptional

02 Feb 2026

Thomas

Location was perfect for our stay

8/10

Excellent

02 Feb 2026

Christine

Pros-breakfast had many choices including a made to order omelet station! Happy hour included snacks and drinks. Friendly staff!

Cons-Our first room had no hot water. I chose the room so it would be in the corner. They did promptly move us. They said it was an upgrade, but the new room although having a better view was loud. Could hear the music from the outside bars into the wee hours. Choose wisely when you choose a room.

10/10

Exceptional

01 Feb 2026

Susan

Clean room and friendly staff

Leisure

10/10

Exceptional

01 Feb 2026

Karen

The room was clean and quiet--not only inside the hotel. There was no street noise, despite being located at one of the busiest areas in Tampa.

Leisure Family

2/10

Poor

28 Jan 2026

Roger

expensive stays, abusive parking fees, nearly $50 per day PLUS A $30 DAILY FEE FOR \"DESTINATION CHARGE\" NEARLY 80 PER.DAY TO PARK. WILL NEVER! EVER

10/10

Exceptional

26 Jan 2026

Thomas

Great hotel with short walk to Benchmark Arena

Friends_and_family Friends

4/10

Poor

25 Jan 2026

sasha

Parking is insanely priced! $45 to park with room reservation.

Then add that we were given a room that wasn't even cleaned! There was literally black hair al over the shpwer, tub, bathroom sink. Sink outside of bathroom wasn't draining.

Will not stay here again. Definitely not worth the cost. We've paid half the price for better

Leisure Family_with_children

10/10

Exceptional

23 Jan 2026

Agatha

10/10

Exceptional

22 Jan 2026

Christine

The staff was outstanding

10/10

Exceptional

21 Jan 2026

Tirumala Venkata Satyanarayana

Great Upscale hotel.

6/10

Pleasant

18 Jan 2026

Phoebe

I don’t appreciate being sold Hilton honors crap while I’m trying to relax in the lobby. I was approached 3 times in 10 minutes. Twice by the same guy who somehow didn’t recognize me. I won’t be staying at Hilton again bc of this

8/10

Excellent

18 Jan 2026

Lecia

Very helpful staff

10/10

Exceptional

13 Jan 2026

Angela

Room was great! Employees were super great!

Business Self

10/10

Exceptional

13 Jan 2026

Karen

yes

Business

8/10

Excellent

11 Jan 2026

Clint

The rooms were very nice, clean. The only thing we didn’t like was being approached 3 times about joining Hilton Honors. Housekeeping also knocked on our door at 9:30am to see when we were leaving. Starbucks on property is nice. Plenty of food options around to walk to.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Michelle

Great room, great service and the breakfast was amazing.

Friends_and_family Family

6/10

Pleasant

06 Jan 2026

Lorna

I was told to stand in the check in line after I had checked in the day before and my key card was deactivated. I explained I already had a room, but they didn't care. They also seem to have issues answering calls. The location is great and I was upgraded to a lovely room with an amazing view so that helped make things better. The hotel is walking distance from restaurants and stores.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Franklin

Great location, friendly staff.

2/10

Poor

05 Jan 2026

garth

Over charge for everything. Double charges. Hang up when we called. Never again

10/10

Exceptional

05 Jan 2026

Jennifer Lynne

We were able to get an early check-in and the breakfast is absolutely amazing! Made to order omelets. Location is perfect. The hotel is a bit older but was clean and the staff were very friendly.

Leisure Family

10/10

Exceptional

05 Jan 2026

Jeffrey William

Location and staff. Breakfast was excellent

Leisure

10/10

Exceptional

05 Jan 2026

Craig

Yes.

Leisure Family

10/10

Exceptional

04 Jan 2026

Dave

Needs a 10

10/10

Exceptional

03 Jan 2026

Tiffani

The staff was friendly and great! The breakfast and daily cocktail hour was fantastic. Staff was very attentive. Everything was within walking distance and a lot to do. I would stay again

Leisure Family

10/10

Exceptional

02 Jan 2026

Tracey

Friendly, attentive team.
Great location
Valet team great too.

Family

10/10

Exceptional

02 Jan 2026

Amer

Good service, clean and variety of choices in breakfast