The Westin Tampa Waterside

United States , Tampa - FL
TAMPA, 725 S Harbour Island Blvd
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100 reviews shown

10/10

Exceptional

18 Mar 2026

maureen

Poolside was very nice tiki bar was not open yet. Staff were friendly and accommodating.

8/10

Excellent

17 Mar 2026

Evelym

Needs updating

10/10

Exceptional

15 Mar 2026

KRISTY

The pool access was a little difficult to figure out, but it did provide privacy. The service was great.

Partner

10/10

Exceptional

15 Mar 2026

Brett

The room was very clean and nice, had a great view on the bay and it was super relaxing. The location is also amazing, right in the city of Tampa, we were able to walk to every place we went to, dinner, lightning games, etc.

10/10

Exceptional

14 Mar 2026

Sharon

Great Room. Great Location. Great Staff. Great Food.

8/10

Excellent

08 Mar 2026

Robert

Not enough seats by the small pool area. Had to go up to 3rd for to catch the pool elevator and then back down to the Lower level to get to the pool. No complementary breakfast paid $60 included the tip for two. Food was ok… waitresses were overwhelmed. Outdated property, Westin needs updates all over.

10/10

Exceptional

07 Mar 2026

Natalia

Great hotel, attentive staff and delicious meals.

10/10

Exceptional

28 Feb 2026

Cassie

Amazing and great location!

Friends

4/10

Poor

25 Jan 2026

Brandon

Staff was rude, and the ac was broken.

Leisure Family

8/10

Excellent

19 Jan 2026

Mine

Nice location! Morning walks looking at the water was great

Business_and_leisure Family

6/10

Pleasant

19 Jan 2026

Eugene

No Hotel Parking - Only $50 per day Valet available. Advertised 5 min, but really averaged 10-20 minutes.
Room was not ready upon arrival even though we were 1 hour late. Bar Staff was exceptional!

Leisure Family

10/10

Exceptional

18 Jan 2026

Jackie

Location to our venue

8/10

Excellent

15 Jan 2026

Bill

The staff at breakfast and the hotel manager (Cesar) were great!

Leisure

10/10

Exceptional

12 Jan 2026

Nikolai

Nice staff, clean room, great location/view

Leisure Friends

10/10

Exceptional

11 Jan 2026

David

Helpful staff and nice views

Partner

10/10

Exceptional

07 Jan 2026

Joseph

Great location, friendly staff, nice clean room and good onsite dining and bar options.

Leisure Family

8/10

Excellent

05 Jan 2026

suzanne

Great location, outdoor pool was nice and surprisingly warm for late December. Bar and breakfast was good. It was a great meeting location for us meeting our friends.

Leisure Partner

6/10

Pleasant

03 Jan 2026

James

The staff is excellent. The restaurant and bar was great. The stand out is Sylvia at the bar / restaurant.

8/10

Excellent

27 Dec 2025

Karen

Good location, clean room, friendly staff. Housekeeping, however, forgot to clean our room. Had to call twice. First time they delivered fresh towels. Second phone call brought them to make the bed up. Never actually cleaned room.

Partner

6/10

Pleasant

23 Dec 2025

Donna

Bed was very comfortable and the room was clean. It's an old hotel so walls are thin, you could hear showers running very loudly late at night making it difficult to sleep. The 'restaurant ' seems like an afterthought positioned off the lobby as if it's in a holding pattern for something better to come. The windows in the restaurant were filthy. We chose our lodging based on location and pet friendly. Location was great. Although i didn't ask, nowhere was it mentioned that having a pet added $50 per night to the stay. With all the additional fees (not including restaurant) our $219 per night room exceeded $800 for 2 nights.

Leisure Pet

10/10

Exceptional

13 Dec 2025

Wanda

The hotel had a nice bar/restaurant downstairs. It was very clean and the staff was friendly. The rooms are updated and clean. We thoroughly enjoyed our stay. But be aware, there's no self parking and parking is $50/night.

10/10

Exceptional

10 Dec 2025

Ryan

All the services were fast and exceptional

10/10

Exceptional

09 Dec 2025

Lesley

Awesome staff, very kind and helpful. Nice water view, the bed was super comfortable and the workout space had chilled wet and dry towels. The wet towels were eucalyptus scented - perfect! The textured walls and bathroom tile was dated, but that can be overlooked considering everything else was on point. Thanks for a relaxing stay!

10/10

Exceptional

05 Dec 2025

Kyle

A little older property but pride taken in upkeep. Staff was welcoming and helpful. Nice stay !

10/10

Exceptional

04 Dec 2025

Joshua

Great room, friendly and accommodating employees

Leisure Family

2/10

Poor

04 Dec 2025

david

Valet was excellent but can only valet park with no self park options at $50/day. Got a $15 breakfast credit but the only option at breakfast was the $25 buffet. could not order off the menu. Ice machines on numerous floors were not working. There was also a \"destination fee\" per night that I was unaware was going to be on my bill. Then...a week later got a hit on my cc for over $50. Not sure what that was for. Had to report it.

Leisure Family

4/10

Poor

03 Dec 2025

Brett William

Service was Very Slow & Unpleasant
Place is Dated
& Amenities were Sub Par
Found Out when arriving that there is an Additional Service Charge of $30 a Day
Plus Parking was $50 a Day
Will Not be Returning

Leisure Family

4/10

Poor

03 Dec 2025

Karene

The hotel rooms need a major Reno and the hotel is definitely bare bones and designed to host conference guests who spend almost no time there.

We were 11th floor facing the water which was nice, but there was loud music playing at one of the restaurants below until 2am.

Would not return.

Family

10/10

Exceptional

03 Dec 2025

Hannah

Very nice hotel with exceptional staff. Will be visiting again!

Leisure Family

8/10

Excellent

02 Dec 2025

Riley

Hotel was great, $30 USD “Destination Fee” was not. They don’t include all the charges in your upfront payment because they’re scared to admit the experience they provide is not worth the price.

Leisure Self

6/10

Pleasant

02 Dec 2025

Lorraine

Room was not that clean.
Check-in staff were terrific

Partner

10/10

Exceptional

01 Dec 2025

Natalie

Excellent

Leisure Pet

10/10

Exceptional

30 Nov 2025

Nataly

Yes everything was clean, friendly and quick

10/10

Exceptional

30 Nov 2025

Courtney

everything was great no complaints

Leisure Partner

10/10

Exceptional

29 Nov 2025

Melanie

Clean rooms and grounds. Staff friendly.

10/10

Exceptional

24 Nov 2025

John

Was an amazing view, super clean & everyone was very nice! Was actually a great price relative to other comparable hotels & the location to nice stores and nightlife was all within 500 feet of the hotel!!!
I was pleasantly surprised at how classy and nice it was & conveniently located to a lot of fun things to do!

Leisure Partner

6/10

Pleasant

23 Nov 2025

Kandice

Annoying that they charge $50 for early check in and $30 per day in resort fees. There are no resort features. They give you a food credit but the restaurant was terrible.

Business

6/10

Pleasant

22 Nov 2025

Michael

Dated. Had a good view but poor quality glass made it look warped.

And it’s in Tampa which is meh

Leisure Family

4/10

Poor

18 Nov 2025

Stephanie

I am providing two stars simply because of the front desk staff they were friendly and courteous, especially the individual who checked us. But let me detail as to why only two stars:

Restaurant: our first terrible interaction was with a retiring staff( Hispanic woman with blond hair). She was dismissive and cold when I wanted to order to go as we waited for our rooms. It was as if I was a bother to her because I was not sitting at the bar and opening a tab. Our second interaction with another retiring staff was more pleasant (dark hair woman worked Saturday night) she noticed I had my son with me and came around the bar and brought our food. She was super kind. Third interaction was with the Hispanic woman again and this time was worse. She was not kind to a food runner who brought a burger to her customer that had fries instead of chips . It was her fault because she is the one who obviously rung up the order. When I noticed we waited a while I walked over to the bar to check and our bag was just sitting there as she twirled her hair while smiling and talking to a customer. But I didn’t get a smile. Our food was sitting there for quite some time because I passed by several times and saw the bag but because she never motioned to me I assumed it was not ours. Mind you we were the only ones sitting to the left in the lobby where she can see us. Overall the food was not that great. Especially our final
Night the brown rice was bad smelled as if it was spoiled.

10/10

Exceptional

16 Nov 2025

william joseph

Clean room. Breakfast was vouchers + cash.

10/10

Exceptional

10 Nov 2025

Brenda

Large, clean comfortable room with a beautiful view of the water. Great location on the Riverwalk. Love Westin Heavenly beds!

Leisure Family

8/10

Excellent

10 Nov 2025

Joe

The too. Was great, the front desk was amazing but the valet people were pitiful. On Sunday it took them 40 minutes to get me my car which caused us to miss some the football game we specifically came to Tampa to see.

Friends_and_family Family

8/10

Excellent

10 Nov 2025

Ryan

Pleasant reception

Leisure Family

2/10

Poor

06 Nov 2025

Ronald

Room keys never work, staff is rude and not helpful and hotel overall is dated.

Business

10/10

Exceptional

01 Nov 2025

Robert

The room was a nice size and very clean to accommodate my wife’s handicap. I found the staff to be quite friendly. Not a single staff member past you by without a smile and hello. The valet staff was very helpful with helping me load, unload, and getting our things to the room. I can close by saying this, I’ve been a flight attendant for over 20 years now and have stayed in many hotels across the country, this hotel beats them all for nice rooms and friendly, helpful, courteous staff. And the hotel smelled great too! Would highly recommend to others.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Michelle

The staff were super friendly. The hotel is spotless, we really enjoyed our stay!

6/10

Pleasant

27 Oct 2025

Ryan

The Westin Tampa Waterside was lovely, with comfortable beds, cold AC, and a friendly staff. The valet parking was the only drawback. I do not like people to drive my car. That being said, the hotel has plenty of underground parking for all people who check in on site, but it is only available to those who pay $50 for valet. I know there is a massive amount of parking because I walked through it on my way back to the hotel after parking my car in a garage 10 minutes away, paying $15 a day. The hotel is nice, with beautiful views of the area, and is conveniently located near the convention center and downtown areas. The included breakfast was also excellent, but the valet situation left a sour taste in my mouth.

Partner

10/10

Exceptional

26 Oct 2025

Kristie

Excellent location.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Deontre

Great

10/10

Exceptional

21 Oct 2025

Genie

Overall the property was nice. Reliable internet. Quality of breakfast buffet was excellent. Property is convenient to everything downtown, with restaurants/ bars within 25 ft. of front door.

Several wall light fixtures were broken on 6th floor & ice machine was not available. Think $50 parking daily was pretty high cost. Overall, excellent for an older property.

6/10

Pleasant

20 Oct 2025

STEVE

Bathroom tub wasn’t draining initially. Got it fixed later on. Since

10/10

Exceptional

19 Oct 2025

Evrona

Everything was great!

Leisure Partner

10/10

Exceptional

18 Oct 2025

Mario

Good

4/10

Poor

13 Oct 2025

ELMIE

Room had ants in the bathroom and the room was old and not cleaned very well. The continental breakfast was no better than what u could get at a low budget hotel,

2/10

Poor

12 Oct 2025

Robert

Staff NEVER came to clean room.
Don’t know about breakfast as they gave us a $15 voucher towards restaurant or bar but neglected to tell me it was o pay good for the day I checked in which was a late check in. I asked the front desk the next day and all I got was a shrug of her shoulders. What kind of service is that . Unfortunate for us that is the perfect location that we will be going every month as my daughter and her family just moved into that area. Luckily there more hotels just a bit further away. Will never stay there again

Leisure Family

10/10

Exceptional

10 Oct 2025

Osvaldo

The service provided, from valet to front-of-house staff, was exceptional.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Odamis

Beautiful Property, great location. Every staff person was very attentive and gracious.

10/10

Exceptional

01 Oct 2025

Adriene D

Great place to stay and this place has a great location

Business Self

10/10

Exceptional

28 Sep 2025

Chadwick

We enjoyed our room which had great views of the water, allowing us to watch some cruise line ships on their return. The property restaurant was pricey, so we only used once during our stay. My daughter had a great time in the pool area and we would definitely return if in that area again.

Leisure Family_with_children

8/10

Excellent

28 Sep 2025

james

WiFi was awful and I paid for it. I should request a refund

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Richard

We really enjoyed are stay, thanks,

Partner

10/10

Exceptional

27 Sep 2025

Edward BRIAN

Hotel is in a beautiful area, but is a bit dated.
Construction going on my floor n no ice machine are operating

Leisure Family

6/10

Pleasant

25 Sep 2025

Tanya l

Rooms are clean and nice. Hotel lobby, lobby hotel bar very nice. Pool area definitely needs some work. There were never any towels. Pool bar not open even though advertised it would be open? Especially if you’re charging a fee for a resort fees, which you would think would include pool towels

Leisure Friends

2/10

Poor

24 Sep 2025

Harry

My room was noisy and dirty and when I returned home I realized I had bed bug bites

Leisure Family

10/10

Exceptional

23 Sep 2025

Lisa

Excellent hotel and experience.

10/10

Exceptional

22 Sep 2025

Danielle

It was really good!

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Wendy

Great stay!

Great location. We were able to walk to the Benchmark arena. Room was comfortable. The restaurant in the hotel didn't have great food but the staff were great.

Partner

10/10

Exceptional

21 Sep 2025

Amy

Loved my stay!

Leisure Self

8/10

Excellent

21 Sep 2025

Michael

Stayed two nights. Multiple times of listening to a rat scurrying across the ceiling.

Leisure Family

10/10

Exceptional

20 Sep 2025

John

Great stay, thanks!

Business Self

6/10

Pleasant

16 Sep 2025

Kathryn

It was okay for the price you’re paying. I wouldn’t stay again.

Leisure Friends

10/10

Exceptional

09 Sep 2025

Don

Nice location for the price. Bar Drinks were too expensive and bsthrooms need an upgrade.

Leisure Family

10/10

Exceptional

08 Sep 2025

Christopher

Comfy beds, great food!

Leisure Friends

6/10

Pleasant

01 Sep 2025

Nancy

Hotel was nice just old and dark inside

8/10

Excellent

31 Aug 2025

Lauren

It was good but parking was a nightmare

10/10

Exceptional

31 Aug 2025

Tracy

Very Comfortable

This is a very comfortable hotel. It's in an awesome area with so much to do. Staff was great. Will be back.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

joseph

Downtown Tampa getaway

Great hotel and location. Walking distance to downtown, convention center, Amalie arena and Riverwalk. Super comfy bed, delicious breakfast. Free room upgrade due to rewards program. $50 valet parking and normally a $50 resort fee is high, but expected at a metropolitan four star hotel. Customer service was fantastic

Partner

10/10

Exceptional

31 Aug 2025

Jason

Super clean

4/10

Poor

31 Aug 2025

Cyndi

It was very difficult to order in house dining, the button didn’t work on the room phone and the website wouldn’t work. We eventually had to call the front desk and they relayed our order.

There was also a lot of cigar and cigarette smoking right outside and nearby the hotel entrance while we awaited our Uber ride.

Partner

10/10

Exceptional

28 Aug 2025

Dean

The hotel staff and room was excellent in a great location to walk around and enjoy the city. Only reason for low rating was the attached Ruth Cris steakhouse. As we were seated and waited for a waiter/waitress for thirty mins and didn’t get service at all. So we left and went to the hotel bar restaurant and were served promptly and the food was excellent.

10/10

Exceptional

28 Aug 2025

Billy

Friendly staff, accommodating and valet super easy and quick.

Leisure Friends

10/10

Exceptional

27 Aug 2025

Faye

Stay at the Westin Tampa

My husband and I were in Tampa for a veterans convention. The hotel and hotel services were very nice. The room had only one sitting chair even though the room had two beds. The soap dispenser never got filled even though we stayed for 3 nights.
The food was excellent along with the hospitality.

Business

8/10

Excellent

27 Aug 2025

Kelli

Lady at front desk name starts with X was not happy and seemed bothered by us. Valet was inconvenient but guys were very nice.

10/10

Exceptional

23 Aug 2025

Richard

It was awesome great food at Jackson’s and great live music. Blackened grouper was great

Friends_and_family Family

8/10

Excellent

22 Aug 2025

Edward

It was a pleasant stay

Leisure Family

4/10

Poor

18 Aug 2025

Maximino

Smelly dirty old hotel. Parking 50.00 Resort fee 30 per day ridiculous . dirty carpet throughout hotel smells like smoking in hotel even though supposedly there's no smoking . pictures of hotel are deceiving and a scam. never again.

Leisure Family

10/10

Exceptional

14 Aug 2025

Selina

The hotel was definitely a vibe. We stayed from Friday until Monday. Friday and Saturday was definitely a vibe everyone was so nice and welcoming.

10/10

Exceptional

12 Aug 2025

Alonzo

Wonderful stay

Leisure

10/10

Exceptional

08 Aug 2025

Lauralee

We love the location of this property! The food at Jacksons is excellent and has an amazing view of the harbor. We ate there 3 times over our 3 day holiday so you know its good food! We also shared a slice from Fold, they too make amazing specialty pizzas 🍕! The rooms and beds are comfy, the carpet should be changed out, it has been walked on a lot, but it is still very well kept and maintained. Our housekeeper was the best she took fabulous care of us to make sure our stay was perfect! Our breaky staff Juan and team were super cool and even recalled our foods we ate the day before and brought us over some of the items we had enjoyed the morning before. Kate at the front deak ensured we were hapoy and comfy in our room and helped us to extend for an extra night. We have stayed here before and its walkable to Amelia arena and the convention center too. Hope you enjoy your stay! 😘

Business_and_leisure Family

10/10

Exceptional

07 Aug 2025

Natalia

Great hotel with an excellent food and views.
Staff was friendly and helpful.

Business

4/10

Poor

05 Aug 2025

Tai

Room so small
Parking and internet cost too much

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

German

Fast response was great.

Business Family

6/10

Pleasant

30 Jul 2025

Mercy

The view was awful, the room was very outdated. There were cheap repairs done to the bathroom door. Overall over priced with hidden destination fees. Not a fan, I wouldn't stay here again. There were no in-room microwaves, the ceiling felt low. The room was dark. The bedding and pillows were very comfortable and the room smelled good.

Self

10/10

Exceptional

27 Jul 2025

Jason

Had a great stay at this hotel my first time in Tampa Bay!

Business_and_leisure Self

10/10

Exceptional

26 Jul 2025

Brian

Staff was very friendly

Leisure Self

10/10

Exceptional

24 Jul 2025

Micheal

Clean

10/10

Exceptional

23 Jul 2025

Joseph

Great faciliy. Great location with scenic views. Friendly, efficient staff.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Maria

Kate at the front desk was very helpful. Our daughter was staying in one of your rooms for a conference. Coincidentally this is the hotel we booked one extra night in so the kids could fly out on Monday. Cate allowed our daughter to stay in the room, she was already in and our two older boys who were Staying at a different hotel for the same event we able to just move into her room for the night so they could all be together and they didn’t have to change rooms.

10/10

Exceptional

04 Jul 2025

Timothy

Staff were great. Amazing location and great room.

10/10

Exceptional

03 Jul 2025

Yvette

Amazing srsy