Name: The Westshore Grand Tampa Tribute Portfolio Hotel
Address: West Kennedy Boulevard, 4860, Tampa, 33609, US

10/10

Exceptional

02 Aug 2026

Alvis

I didn’t like that the pool was not available.
The shower water pressure was bad other than that the hotel was pretty cool

10/10

Exceptional

31 Jul 2026

Ewald

It's a beautiful place I like it 👌

10/10

Exceptional

27 Jul 2026

Steven

Shuttle bus to and from airport was every 30 mins - greatly appreciated. Loved the glass elevators. A good selection of hot and cold food for Breakfast. Slight issue not knowing that we had to get vouchers for pre-paid breakfast, but this was soon sorted by the staff. Would definitely stay again.

2/10

Poor

27 Jul 2026

Kyatona

Good

10/10

Exceptional

24 Jul 2026

shirly

Is excelente

Family_with_children

6/10

Pleasant

24 Jul 2026

Keierra

Great hotel, nice staff. Shower should’ve drained the water better but outside of that it’s very convenient as far as location

8/10

Excellent

23 Jul 2026

Jeffrey B

Everything was good at the hotel. I did notice some stains (looked like someone spilled coffee on the wall) on the wall when you first enter room 613 and the molding in the bathroom needs repainting. This is nothing that housekeeping and maintenance can't take care of. Otherwise, everything was fine. The bed was comfortable, the room was nice.

8/10

Excellent

21 Jul 2026

Eduardo

The hotel was beautiful ! The staff was very helpful and professional ! They need to check the light fixtures ! There was a lamp that was broken and I called for a replacement and was never called back

Family

6/10

Pleasant

21 Jul 2026

Gail

Our bathroom toilet kept running through the night

Partner

10/10

Exceptional

20 Jul 2026

Brent

Booked a single king room as a kid-free anniversary treat. Childcare fell through for our date night and we had to bring the kids. They converted us to a two bed room with zero issues what so ever and gave us an extra breakfast voucher for the kids. Super friendly and accommodating.

Family_with_children

8/10

Excellent

19 Jul 2026

James

Super nice and very well kept! Bed was very firm.

Partner

2/10

Poor

17 Jul 2026

Mirna

Room and bathroom was extremely filthy

10/10

Exceptional

16 Jul 2026

Liverxzon

Good 👍

6/10

Pleasant

15 Jul 2026

nicole

The hotel was a little dated. I hate showers with a tube. The pluming system sucks. The tub was draining slow.

Partner

10/10

Exceptional

09 Jul 2026

Shequeena

Very clean, spacious and wonderfully located hotel.

Self

10/10

Exceptional

09 Jul 2026

Sharon

Spacious room comfy bed and pillows. Friendly staff very quick room service

Friends_and_family Family

2/10

Poor

09 Jul 2026

Zachary

My room was very hot. The front desk staff did not seem to care about many things and I could not get a different room. It was uncomfortable for the price I paid. I will not be back.

Partner

10/10

Exceptional

09 Jul 2026

HELENA

Stayed one night. Very clean and close to many shops.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Derianne

Hotel is centrally located.

Partner

6/10

Pleasant

08 Jul 2026

Grace

This was a quick trip so I didn’t mind the hotel being slightly outdated. However, only one elevator was working the whole time, the pool was closed, and the staff wasn’t super friendly.

Friends

10/10

Exceptional

07 Jul 2026

Kimberly

Jennifer at the front desk did an outstanding job. She’s awesome as was the rest of the staff there we loved it and we’ll definitely stay again.

10/10

Exceptional

07 Jul 2026

Kimberly

Jennifer at the front desk was outstanding. She went above and beyond to help us get into our room and get ready before the concert definitely stay there again.

Friends

2/10

Poor

05 Jul 2026

Natalia

stayed at this hotel this past weekend, and unfortunately, it did not meet my expectations. From the outside, the hotel looks upscale, but that impression quickly changed once I walked in. The front desk agent was not welcoming, which made for a disappointing first impression.
Finding the parking garage was confusing, and you'll also need to be prepared to pay a $20 daily parking fee. Another disappointment was learning that the pool has been closed for over a year. Breakfast is not complimentary either, so that's an additional expense.
The rooms are very small, and if you book a room with \"double beds,\" be aware that they are actually full-size beds, not queen beds. The room itself felt outdated, with noticeable wear and damage throughout.
For the price, I would much rather stay at the Holiday Inn Express down the street. I wish I had done my usual research before booking, but this was a last-minute trip.
I'll be attaching photos so you can judge for yourself. My advice is to do your research before booking this hotel.

Family_with_children

10/10

Exceptional

05 Jul 2026

sheila

Everything was nice except I was disappointed the hotel didn’t have a pool

Family

10/10

Exceptional

05 Jul 2026

Christina

Everything was wonderful. The room is extremely clean. The bed was comfortable.

Self

6/10

Pleasant

04 Jul 2026

Mao

I stayed here before and the experience was wonderful…I’m here 2 yrs later…TOTAL DECLINE of staff, cleanliness and overall experience and quality. Pay almost $200 and you’re NOT getting your money worth. You have to pay EXTRA $20 for parking…mind you, you’re paying almost $200 and I can’t get parking? Room is somewhat dated (not too bad but yes it needs updating) Bathroom had mold around tub, Staff wasn’t friendly…except the ladies at the bar…excellent customer service! But, now because of this experience…I won’t be back I will stay elsewhere.

6/10

Pleasant

03 Jul 2026

Samantha

Broken elevators, few staff members around, rooms were basic and outdated. Food/shops were closed early

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Holly

Didn’t try the breakfast

Partner

4/10

Poor

29 Jun 2026

Ashleigh

I was disappointed with my experience overall. Before arriving, I emailed about early check-in and transportation but never received a response, so I had to call. The staff member I spoke with was rude, which already had me questioning my stay.

When I arrived, the front desk wasn’t very welcoming. I asked if my daughter and I could leave our bags until check-in, and it felt like I was inconveniencing them. I left and came back around 3 p.m.

Thankfully, Sandra at the front desk completely changed my experience. She was kind, attentive, and when I asked if I could grab my carry-on for my charger, she checked my room, saw it was ready, and gave me my key. I shared my earlier frustrations with her, and she was genuinely caring. Sandra deserves recognition for her excellent customer service.

The hotel itself is a bit outdated, and my room wasn’t as clean as I expected. The biggest positives were the convenient location near the mall, grocery stores, and restaurants, and the shuttle drivers, who were also very friendly.

4/10

Poor

29 Jun 2026

Tyler

Zero hot water

Partner

4/10

Poor

28 Jun 2026

Derek

So most of the elevators were out of service we ended up using the staff elevator. The pictures of the hotel are accurate. Our room felt old and in need of renovation. The toilet was running and the shower had very weak pressure and would not get warmer than lukewarm. The staff was friendly and the location is close to everything. But the room itself felt like I was in a 2⭐️ hotel. Wish it could have been a better experience for my wife's birthday.

Partner

10/10

Exceptional

28 Jun 2026

Vanessa

Very nice hotel and room. Staff were super nice and helpful.

Family

10/10

Exceptional

27 Jun 2026

madison

super cute hotel

Partner

10/10

Exceptional

26 Jun 2026

Ayannah

The staff was super sweet, and very helpful. The hotel was very clean.

6/10

Pleasant

25 Jun 2026

Mary Paula

We have stayed here many times and had no issues, but this time, lots of repair work being done in the room next to us which was REALLY loud and disruptive. Our last night there our room smelled like contact cement. Normally we are quite happy here, but if significant repairs are being done on a room, common sense would have staff keep rooms in the vicinity vacant!

10/10

Exceptional

23 Jun 2026

Leatrice

Only one elevator working.

6/10

Pleasant

22 Jun 2026

SUSANNE

Nice place

Partner

6/10

Pleasant

17 Jun 2026

Stanley

Everything was very clean and ran smoothly. Common areas were nice. However, beds have been an issue. We stayed here early 2025 and one of the double/queen beds had a dip in the mattress so large you could have literally sat a basketball in the hole. We turned the mattress so the hole was closer to the foot of the bed. On this recent trip we had a king bed, but was also so worn and old that there was a big dip in the middle of the mattress and it took effort to roll out of bed.
Replace the mattresses! I don’t think we will return.

Family

10/10

Exceptional

15 Jun 2026

Christian

Clean and the staff were helpful. I would stay again!

Self

6/10

Pleasant

11 Jun 2026

Meghan

The hotel building was nice and the staff were friendly. The rooms were dated and the bed was uncomfortable. My expectation with Autograph hotels is that they should be above standard. This one was below standard, in my opinion. I’ve had nicer rooms with better in room amenities at a Red Roof. The TV brought be back to the 90s. No streaming capability and only 15ish live channels to choose from. The guide was a scrolling guide- nothing I could go through on my own. I haven’t seen the scrolling guide since I was a kid looking for cartoons on a Saturday morning. The bed was pretty terrible. I feel like the bottom of the bed was higher than the headboard- it seemed as if we were slightly tilted backwards while sleeping. It was a short stay- we checked in at 6pm and were out by 4:30am so I didn’t get a chance to see the rest of the hotel- but I would not stay there again based on the room.

Partner

10/10

Exceptional

08 Jun 2026

Hashauna

My family and I stayed here for one night and we have no complaints. There is a Publix and a service station within walking distance. There are sidewalks, the streets are well lit and crossings have been provided. Please use the crosswalks as the traffic in this area is pretty heavy and at times pretty fast. The atrium of the hotel is pictured as it is online. The room was clean and very comfortable for our stay. It was also pretty spacious. If visiting the are again, we would stay here. We did not eat the breakfast but there was a microwave in the lobby that we used to reheat our leftovers.

Family_with_children

10/10

Exceptional

07 Jun 2026

Eldean

Clean room , nice view;)

Partner

10/10

Exceptional

03 Jun 2026

Phillip

Everything was great. Friendly staff and beautiful rooms. Highly recommend. 10 stars 🌟

Self

10/10

Exceptional

01 Jun 2026

Leslie

Very happy with this gem

Partner

10/10

Exceptional

01 Jun 2026

Anna

Did not have breakfast

10/10

Exceptional

31 May 2026

Shawntia

Should have complimentary breakfast

Self

10/10

Exceptional

28 May 2026

Freddy

This is our 2nd time to stay here and we loved it. Great prices, friendly staff, great green space tucked nicely inside the building. Great location for shopping and restaurants.

Partner

10/10

Exceptional

23 May 2026

Jacqueline

Beautiful lobby & hotel room, excellent staff but some plumbing issues in room and in common areas.

Family

6/10

Pleasant

17 May 2026

Veronica

No, I thought it was included and ate elsewhere which cost less. Room was clean but there was only 2 places to charge my phone, the TV and a lamp which charged slowly. Some furniture needed fixing. It was part of an office complex, so I couldn’t open the drapes without seeing people working. I’m short and the bed was extremely high to get into. Not a bad place to stay. I give 3.75/5. If you want a view and sunshine I would stay somewhere else.

Self

10/10

Exceptional

17 May 2026

Margo

This is a nice quieter hotel. Full bar opens at 3pm. Breakfast buffet on weekends for purchase. A small coffee shop, coffee was very good btw. Fitness center. Lots of quiet sitting areas to hang with family or visitors. Shay is hands down best CSR agent at check in! She will answer any questions you may have. While we did have a car there self pay parking covered garage in Florida heat you need it! 20 for a overnight stay or you can valet for 35. We ubered down to channel side for dinner and easy to get an uber to and from. We will definitely stay again!

Partner

8/10

Excellent

16 May 2026

Aubreyanna

The breakfast buffet on weekends was good. They also cook omelet to order.

10/10

Exceptional

13 May 2026

Haley

Everything was wonderful!

Partner

8/10

Excellent

12 May 2026

Perry

Room was clean. The shower had no cold water old hot and water drained very slow in tub.

Partner

10/10

Exceptional

11 May 2026

David

We had a great stay. We have been to Tampa a lot in the last 4 years visiting my son at school. This was the best hotel experience of them all. Publix next door, Starbucks across the street and lots of restaurant across Kennedy. The staff was very friendly and the property top notch.

10/10

Exceptional

11 May 2026

Maria

Everyone was so friendly especially Dedo. He made you feel as if you were extra special. Dedo went out of his way to greet each person. He gave women a rose on Mother’s Day. What an amazing individual. Hotel was very clean. I would recommend this hotel to anyone.

Partner

10/10

Exceptional

10 May 2026

juliette

Each time I stay at The Westshore Grand, my overall experience has been great.

Self

8/10

Excellent

10 May 2026

Mack

House keeping didn’t clean properly

Friends

6/10

Pleasant

07 May 2026

KENNETH

Door to bathroom scraping. Pool was closed but shown in ad. At night some noise kept coming from the ceiling which made it hard to sleep. Bar and breakfast was good. Workout room had equipment down. Check in and check out was quick.

Partner

6/10

Pleasant

05 May 2026

Diane

The pool has been out of commission for awhile now but there is no signage to this fact. I went up to have my coffee on the roof deck but was locked out. I went down to the front desk and was told it isnt usable. I told them it would be a good idea to put a sign on the door. My room phone was also unusable and broken, the bathroom door jammed against the floor but did open and close and my tub didnt drain so I stood in water while I showered. We have been staying here for the last 10 years at Christmas time. This time I came for a funeral and was very disappointed at the fray around the edges there.

Self

8/10

Excellent

04 May 2026

Morgan

Cons: Rooftop pool out of service & will not be reopening per front desk staff. When I booked the room it was advertised that there would be an off-site pool available via shuttle but it wasn't offered by the time we got there. We had issues with the AC in our room not cooling the room below 72 despite being set on 65 amd the curtains staying drawn the entire time. Had to report it multiple times in one day in order to get it looked at by maintenance and all that was done to fix it was putting a box fan in our room. It helped some when the room got to 75 but still didn't get down below 72 in the room.
Using the parking garage is kind of a pain bc you have to use two separate elevators. Worth the extra cost to use valet instead.

Pros: Front desk staff & valet were absolutely amazing! Food that we ate for breakfast was super yummy. The whole place is gorgeous and the offices you see while using the elevator reminded me of scenes from K-Dramas ☺️ Great location as there are lots of useful places very close by. Recommend getting room with atrium view vs city view.

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Dany

The area was really nice with a few minutes walk to Publix, Walgreens, Starbucks, and plaza with plenty other shops. Really nice lounge area and outside seating areas.

Friends_and_family Friends

8/10

Excellent

03 May 2026

Ndeye

Didn’t see no breakfast even it said on the website that it was included

Friends_and_family Family

10/10

Exceptional

01 May 2026

Fatima

The staff was phenomenal, particularly the man who checked us in and worked on night shift. I forgot to asked his name.

Friends

10/10

Exceptional

30 Apr 2026

Melody

Nice staff

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Olga

Great service.

Family

10/10

Exceptional

28 Apr 2026

Lacey

This is my first hotel review, and i felt like i had to say how awesome this hotel was. We got to Tampa for the BTS concert, and the room was great! Whenever we asked for more towels, they were brought up two seconds later! The restaurant downstairs for dinner was good, i’m still dreaming about the caesar salad (add grilled chicken to it!!)
The only thing is that we wished the A/C could have been turned down lower than 65°, because there were four of us in the room and it was in the mid-80’s outside. Bed was comfortable, and there IS a refridgerator inside! Publix is right next door just in case you need to buy anything.
The shuttle runs from the Tampa airport to the hotel and back, and its free!
Hopefully their pool is up and running soon! Not that we had any time to sit by it because we were so busy lol
I would stay here again!

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Willie

I only stay one night so couldn’t actually say much but the room is clean and hotel is great

Friends

2/10

Poor

27 Apr 2026

Greg

Where to begin? Check in. First room went up to 4th floor key didnt work. The desk staff said batteries needed to be changed on the door so gave me another room. I always pull the comforter back in every hotel. There were crumbs and hairs on the sheets I took pics and went back downstairs and they moved me again.. this time it was \"ok\" but if u travel a lot like me this is likely below ur standards. Please note if u check my reviews almost always 5 stars from me but not here. Dated rooms, beds are literally sunken mattresses, odd smell like old home smell, and the tub and carpet etx all old. They dont even have streaming services u can log into on the tv. Its antiquated. I typically stay in 5 star unfortunately due to last minute business trip this is all I could get but I'd expect much better from Mariott Bonvoy honestly this place gives me best western vibes. Never ever will I stay again and I've emailed my company and posted on IG and X the same. I can handle older but not dirty. No apology. No offer to even buy me a drink let alone give a discount even on a future stay.

Self

8/10

Excellent

23 Apr 2026

angelo

Clean room, Illy Coffee shop great

Friends_and_family Family

8/10

Excellent

23 Apr 2026

TAMMY

I had a late arrival at the airport. I had to call 3 times to get the status of the shuttle I ended up waiting over an hour before being picked up. The driver said he just drives through and if no one is standing outside he drives through. I watched other hotel shuttles drive through twice before the hotel shuttle actually came.

Self

10/10

Exceptional

20 Apr 2026

Bud

I loved the atmosphere! Beautiful hotel - nice room well decorated. Staff was friendly and efficient. Parking was easy - breakfast bar had the food and coffee that I wanted

Self

8/10

Excellent

20 Apr 2026

Junior

Hotel looks great overall, needs more variety of food to order. Also housekeeping did not come around for two or three days. Maybe a microwave in the room too. But good overall.

Family_with_children

10/10

Exceptional

20 Apr 2026

Nicola

Lovely staff, frequent free airport transfers, good beds

Partner

10/10

Exceptional

19 Apr 2026

Gilber

Amazing time

Partner

4/10

Poor

13 Apr 2026

Lisa

Ice machines on several floors were inoperable, experienced both toilet and shower malfunctions requiring maintenance, hair on \"clean towels\". Well below my expectations of a Bonvoy property.

Family

8/10

Excellent

10 Apr 2026

Jacinta

Great atmosphere, beautiful decor

Self

8/10

Excellent

09 Apr 2026

Alan

Our room was clean but the toilet leaked when flushed to the extent we had to put a towel down, some lamps had bulbs burnt out or out of order. The hotel just looked tired - carpet sagging…

Partner

6/10

Pleasant

08 Apr 2026

Sally

Older hotel, not as clean and well maintained as I expected. Staff are generally not friendly. No pool.

Family_with_children

10/10

Exceptional

06 Apr 2026

Chandra

Staff was extremely helpful, professional and polite. Shuttle to and from airport was very appreciated. Hotel was clean and conveniently located to movie theater, shopping center and restaurants

Family_with_children

10/10

Exceptional

06 Apr 2026

William Austin

Nice hotel , good for an overnight stay! Front desk was welcoming , restaurant evening menu somewhat limited for people with allergies or sensitivities . Breakfast was nice , excellent service !

Family

4/10

Poor

06 Apr 2026

Ketura

Tub was clogged full of hair asked to unclog no one ever showed.
Was never informed by staff that pool wasn’t available
Asked for a cup of ice and was told no ice was available

Partner

10/10

Exceptional

05 Apr 2026

Clinita

The hotel was conveniently located to restaurants and easy access to highways.

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Robert

I bought the breakfast meal plan when booking the hotel. 100% well worth it. Staff was very polite and professional. My room was clean but needs new bedroom carpets, The hotel needs updated bathrooms. The entire room needs to be updated. The furniture is dark, old and broken mini frig stuffed in it to fit.
Room lacked charging outlets for 2026 devices. Overall I would go back.

Partner

4/10

Poor

30 Mar 2026

Matthew

They need to make sure that everything is updated online. Expedia stated that there’s a pool but there isn’t a pool. Very big disappointment.

Friends

8/10

Excellent

26 Mar 2026

samuel

I love the location, right across the street from a Mall. Right next to the airport. The outside of the hotel is amazing looking and the inside lobby, The rooms are a little worn out and are in need of a referb for the price staying there. I would still stay here again just needs a little updating in the rooms.

Family

10/10

Exceptional

22 Mar 2026

Joe

Amazing

10/10

Exceptional

19 Mar 2026

Natalie

Clean and close to airport/ stadium.

Partner

6/10

Pleasant

17 Mar 2026

Taylor

I had a conjoining room and the person staying next to us decided it would be fun to bang on the door of all hours of the night and then after the concert we got home and heard banging at 1am then the next morning got woken up by the cleaning staff entering my room at 8am when my checkout was at 11. They also haven’t sent me back my $125 fee when I didn’t use any amenities or order anything.

Partner

10/10

Exceptional

16 Mar 2026

Justin

Awesome facility

Partner

4/10

Poor

16 Mar 2026

Corry

Very disappointing stay from start to finish. When we arrived, the valet attendant seemed annoyed that we wanted to use valet, complained that he was the only one working, and told me to park two blocks away.

Check-in was equally frustrating. There were 15–20 guests in line, only two employees actually helping, and two others standing behind the desk talking. It took nearly an hour to check in, and then we were told our room keys would not work because the system was down. We had to wait another 30 minutes in a separate line for a staff member to escort us to the room and open the door. When I asked how we were supposed to get back in if we left, I was told they hoped the system would be working again in a few hours and that we should try not to leave the room unless necessary.

The hotel has three elevators, but only two were working and both were extremely slow. Other guests recommended taking the stairs because it was faster, which we ended up doing most of the stay.

The room was average at best. It was not dirty, but it was not especially clean either. Throughout the property it was obvious that the hotel is older and in need of updates and repairs. We used the lobby bar and restaurant, and both had poor, understaffed service and were average at best.

Overall, this property felt disorganized, understaffed, and nowhere near the luxury boutique experience it advertises. For the price, I would not stay here again.

Partner

10/10

Exceptional

15 Mar 2026

Gina

Great location, staff was amazing. In need of a renovation but clean.

10/10

Exceptional

15 Mar 2026

Robert

Breakfast was great. Only issue was no coffee in the room which was new to me. Overall great location and stay Will do again

8/10

Excellent

13 Mar 2026

LYNNE

Had breakfast every morning at the hotel, the food was very good and the staff were EXCELLENT!! Janeen and Stephanie had this non-morning person smiling and ready to start the day. Thank you Ladies!!!

Family

4/10

Poor

02 Mar 2026

Elizabeth

There was literally a puddle in the carpet in hallway outside our room, making the hallway smell even with a big dehumidifier in the hallway. It was present the two days of our stay and while we complained and were told we’d get some points added to our account, the front desk staff on two different days said they had no idea - so housekeeping, the person who put the dehumidifier out, the first front desk person never communicated it…?

6/10

Pleasant

02 Mar 2026

Sandy

The hotel had a very musty smell. Our room was near the elevator and you could hear it go up and down. The pool, we were told will never be re-opened but it was advertised as being under construction for like 6 months. Overall for the price the value was lacking.
Intl the room the bed was hard and the shower was leaky.

Partner

2/10

Poor

02 Mar 2026

Tonya

At check-in, I was informed that the room I booked was not available and it would be an hour to two hour wait for a double room, but I could be “upgraded” to a junior suite with a king bed and sleeper sofa. We get to the “upgrade” and it is a double bed, huge conference table, and no sleeper sofa, back down to the lobby we go. Sorry, that room will not work. Ok, we have another room available for you. We get to room 2, it’s what I booked but I use the restroom and toilet is broken! I am out done at this point for this price point. I call back down to the guest relations desk livid but respectful because it is not their fault. We are offered free breakfast but that is all they can do because I booked through Expedia. I am not a breakfast person. All in all I am highly disappointed at the management of this property. It looks beautiful on the outside but the small nuisances ruined the stay for my guest and I. I will research and choose better in the future.

Friends

10/10

Exceptional

24 Feb 2026

Sarah Daisy

Nice room

Family_with_children

8/10

Excellent

24 Feb 2026

Annette

Room was clean…
Wishes it was a little more updated though, like the lobby